Dzimbahwe Guest Lodge
Location: 703 Aerodrome Victoria Falls, Victoria Falls, zw
Star Rating: 8.6 Stars
Property Type: Lodges
About this Property
Luxurious Accommodation with Spectacular Views
Dzimbahwe Guest Lodge in Victoria Falls offers a tranquil retreat with modern amenities. The well-appointed units feature balconies, air conditioning, and flat-screen TVs. Guests can enjoy a delicious breakfast each morning and relax by the outdoor pool.
Convenient Facilities for a Relaxing Stay
Guests can make use of the microwave, toaster, and kettle in the rooms for added convenience. The property also boasts free WiFi, ensuring guests stay connected throughout their stay.
Family-Friendly Environment with Entertainment Options
With a playground on site, Dzimbahwe Guest Lodge is perfect for families. Explore nearby attractions like Elephant's Walk Shopping & Artist Village and The Big Tree at Victoria Falls. Book now for an unforgettable experience!
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Family rooms
- BBQ facilities
- Luggage storage
- Facilities for disabled guests
- Non-smoking throughout
- Grocery deliveries
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Food delivered to guest room
- Process in place to check health of guests
- Access to health care professionals
- Delivered food - securely covered
- Thermometers for guests provided by property
- Supervised childcare/activities
- Free wired internet
- Golfing on site
- Playground on site
- Self parking (surcharge)
- Offsite parking discounted rates available
- Game drive nearby
- Internet access
- Housekeeping on request
- Exercise/lap pool
- Japanese garden
- Fishing nearby
- Horse riding nearby
- Swimming nearby
- Hosted evening meal (reserve)
- Vegetarian menu options available
- Paddle boating nearby
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Twin Room
2 Twin Beds
215 sq feet
Internet - Free WiFi
Entertainment - 32-inch plasma TV with satellite channels
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, desk, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Daily housekeeping
- Ceiling fan
- Blackout drapes/curtains
- Free WiFi
- Smoking and Non-Smoking
- Private or shared bathroom
- Bedsheets provided
-
King room
1 Queen Bed
269-sq-foot room with garden views
Internet - Free WiFi
Entertainment - 32-inch plasma TV with satellite channels
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, desk, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Wheelchair accessible
- Daily housekeeping
- Ceiling fan
- Blackout drapes/curtains
- Free WiFi
- Private or shared bathroom
- Bedsheets provided
-
Deluxe Apartment
Featuring a private entrance, this air-conditioned apartment is consisted of of 1 living room, 2 separate bedrooms and 1 bathroom with a shower and a hairdryer. The well-fitted kitchen features a stovetop, a refrigerator, kitchenware and an oven. Boasting a balcony with garden views, this apartment also offers a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 6 beds.
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Interconnected room(s) available
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Mosquito net
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Linen
- Dining table
- Outdoor furniture
- Entire unit located on ground floor
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Trash cans
- Body soap
- Adapter
- Window
-
Deluxe Double Room
This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Tile/marble floor
- Electric kettle
- Mosquito net
- Tumble dryer
- Wardrobe or closet
- Linen
- Entire unit located on ground floor
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Trash cans
- Body soap
- Adapter
- Window
-
Deluxe Double Room with Two Double Beds
This air-conditioned twin room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Tile/marble floor
- Electric kettle
- Mosquito net
- Tumble dryer
- Wardrobe or closet
- Linen
- Entire unit located on ground floor
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Trash cans
- Body soap
- Adapter
- Window
-
Triple Room with Private Bathroom
This air-conditioned triple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 3 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Tile/marble floor
- Electric kettle
- Mosquito net
- Tumble dryer
- Wardrobe or closet
- Linen
- Entire unit located on ground floor
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Trash cans
- Body soap
- Adapter
- Window
-
Deluxe Family Suite
Offering free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The air-conditioned family room offers a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a wardrobe as well as garden views. The unit offers 4 beds.
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Private entrance
- Tile/marble floor
- Electric kettle
- Mosquito net
- Tumble dryer
- Wardrobe or closet
- Linen
- Entire unit located on ground floor
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Trash cans
- Body soap
- Adapter
- Window
-
Deluxe King Suite
Boasting a private entrance, this air-conditioned suite includes 1 bedroom and 1 bathroom with a shower and a hairdryer. Featuring a balcony, this suite also offers a tea and coffee maker, a seating area and a flat-screen TV with cable channels. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Private entrance
- Sofa
- Tile/marble floor
- Electric kettle
- Mosquito net
- Tumble dryer
- Wardrobe or closet
- Linen
- Outdoor furniture
- Entire unit located on ground floor
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Trash cans
- Body soap
- Adapter
- Window
Guest Reviews
- Thodlana (10/5): Pardon made us feel more at home picked us up and dropped us off at the airport - The food was delicious and the location was great too Everything was okay
- Vilma (9/5): Overall, he was a great way to spend one night in Victoria Falls. - It was very spacious. It was very clean. It was not luxurious, but it was decorated well. Four of us stayed in a room and we had three twin beds all with mosquito nets and there was a full-size bed in a separate bedroom.
The manager Grace is wonderful. She responds to emails very promptly. Transportation to the airport was also good as well as the transportation to the small local town. It was relatively inexpensive. The breakfast was very simple. I wish that I had had more options as I had read the comments from previous guests.
The restaurant for dinner was also somewhat of a simple menu, but if you’re looking for a good place to stay, and the food choices are not a major issue this is a very good place to stay.
- Günter (8/5): - Sehr schöne Lodge. Das Preisleistungsverhältniss war sehr gut. Sehr gepflegte Anlage, mit sehr freundlichen Personal. Es gibt ein kleines Restaurant. Die Parkanlage ist sehr gut gepflegt. Wir waren mit allem sehr zufrieden, es gab nichts an Kritik.
- Urs (8/5): Komfortable, saubere Zimmer und super freundliches Personal. - Grosszügige Zimmer, sehr sauber, gutes Essen und sehr freundliches Personal. Das Hotel liegt etwas abgelegen, ohne Transportmittel kommt man nicht in die Innenstadt.
- Vasseur Jennifer (10/5): - Tout est tres bien entretenu et ke personnel aux petits soins Rien
- Neil (10/5): Review - The booking to check out process was a breeze, constant communications all questions and query and requests dealt with timeously ,the lodge exceeded our expectation from the pick up at the Airport by Pardon , he is well spoken, very knowledgeable and had great stories to tell ,very attentive to our needs and was avaliable for any of our requests ,Nonthando and Grace was very helpfull and the team made sure our stay was memorable ,we would highly recommend the Lodge 10 out of 10 for service ,cleanliness,comfort and value for money Nothing everything was good
- scheerstaner (8/5): - Nettes Personal, schöne Anlage..großzügiges Zimmer. Auch das Bad war geräumig. Allerdings gab es keinerlei Ablagen. Größtenteils wurden die benötigten Utensilien in der Badewanne plaziert.
- Sylvain (9/5): L’abri du centre, jolie propriété, bien entretenue dans une ambiance traditionnelle - Le cadre de la propriété, le petit déjeuner, le confort de la chambre La douche et la salle de douche, pas très bien conçu
- Tuso (8/5): Pleasant stay and very peaceful. However , please add more cereals for breakfast and not only limit to cornflakes. - Very clean and peaceful Limited access to dstv , no replenishment of bath soaps . No bathtub for babies we had to bathe the baby in the shower.
- Sheila (10/5): All the staff we interacted with were soo amazing - The location was amazing quiet and cozy...
Breakfast was really good and the staff were so so lovely and even served us our breakfast by our balcony which really made it more special 🥰🥰🥰 Nothando was such a sweet soul from the time our booking was confirmed she communicated with me and responded to all my emails almost instantly ...
- Peter (10/5): - Sehr schöne Anlage Preise im Restaurant völlig überteuert.
- Coniace (9/5): Quite relaxing environment with friendly staff, keep it up. - Apartment accommodation suitable for family, rooms are large and modern, linen is clean, good breakfast, easy to access the falls and other attractions, very kind staff, clean swimming pool is cherry on the top.
- charles (8/5): - Cleanliness Shaky head board
- Mari (10/5): The best place to stay in Victoria falls - Everything,good staff and very clean ,very accommodating,very helpful,good service Nothing
- Heidi (10/5): - Very quiet area
- Luisa (9/5): -
- Clemence Melvin (10/5): -
- Vanitha (4/5): - The staff were pleasant It was far from town.. We had to pay 5 dollars extra for one way..The breakfast is terrible...not worth the price..
- Triphine (8/5): -
- Tim (9/5): - Sehr schöne und ruhige Unterkunft
Toll gestaltete Anlage
- Jennifer (9/5): -
- Boglárka (9/5): -
- Murape (7/5): -
- Janse van Rensburg (9/5): -
- Conny (10/5): - Personalen mycket vänlig
- jean-françois (10/5): -
- Thomas Patteril (9/5): - Clean room, very comfortable, friendly and responsive staff
- Boglárka (9/5): - Tiszta, kenyelmes, kedves szemelyzet
- Sheri-Lee (10/5): Our family will always cherish the memories we made together. Thank you for hosting us :) - Very welcoming, helpful and friendly staff. Our daily breakfast was delicious. Thank you to our server Michael for ensuring we were all well taken care of. All our shuttle needs were sorted without delay thanks to Grace.
- Margaret (1/5): It’s not safe the ladies at the front desk can sent random people to your room without contacting you - The breakfast was excellent None
- Serina (8/5): -
- Sharon (7/5): -
- Roland (9/5): Gut ausgestattetes Hotel! Absolut zu empfehlen! - Gute Lage, Zimmer sind groß, sauber und gut ausgestattet. Frühstück war sehr gut. Es gab frisches Obst, Toast und Eier mit Speck, Würstchen und Bohnen wurde frisch nach Wunsch zubereitet.
- Tanya (9/5): -
- Donovan (8/5): -
- queen (10/5): - Hospitality Nothing
- Wendy (9/5): Great staff and all round value for money - The staff were great, they are very kind and helpful. Especially Pardon, Mr Ndlovu and Thembi, but all of them are superb. My kids loved the swimming pool and their big room. The facility is very clean and well taken off and the air con works. Generator was helpful too. Our double room was too small.I think they need to reduce the price for that room as it's too small for 2 adults. Also, maybe relook their self service breakfast offering, e.g. put more fresh fruits and yoghurts, tea etc.
- Cornelia Macuacua (10/5): - Von Anfang an waren Alle sehr freundlich, jeder Wunsch wurde erfüllt. Die Lodge sehr sauber, ringsherum Alles grün, traumhaft. Das Essen vor Ort gut aber zu wenig für einen Erwachsenen, Preis Leistung entspricht leider nicht.
- Mujeri (5/5): -
- edson (10/5): -
- Marcelle (6/5): - Clean linen and spacious room next to pool. Breakfast was good. TV speakers crackling. Hot water was tepid. Not sufficient space for toiletries in bathroom.
- Michelle (8/5): Our stay was okay, the environment was good. My daughter enjoyed swimming in the pool. - The breakfast was standard, they must introduce more options for breakfast, we ate same food throughout our stay. Their breakfast place is so small, we had to wait for our turn to sit in as the place was full. They must put irons in the rooms.
- Emmanuel (10/5): - Excellent Not having five rose tea bag in my room
- Sabasten (7/5): Very good place - It was a good place to stay especially the whole apartment with family makes you closer The family apartment and the outsidepool
- Rutsito (10/5): Amazing,Wow!!! - Everything was fantastic All was just splendid
- Galiena (7/5): - The area and the garden. The only issue we had was that we didn’t have hot water.
- Lisa (7/5): Enjoyable stay although not close to the township - Very basic accommodation for the price
- MariskaD (9/5): -
- Manfred (9/5): -
- Jan (10/5): -
- Jacqueline (10/5): - Everything clean, blue pool. Beautiful garden. Amazing staff, very helpful. Nice breakfast. Nothing
- Jason (10/5): -
- Spicer (8/5): Warm but very enjoyable overall. Very helpful staff. Great breakfast. - Large rooms and well appointed. Very helpful staff. The main living room did not have aircon so got very hot in the afternoon.
- Emma (10/5): Friendly helpful staff, nothing was too much trouble. - Great size family rooms after a long flight and before flying home.
- Michael (10/5): Comfortable stay with good food - Friendly staff, Air-conditioned rooms, fridge in room . Hot showers with good water pressure. Clean and quiet.
The lodges restaurant was good food ( must preorder an hour in advanced to allow cheif to prepare). Happy to book our tours for us . A little far out of thr maun tourist part of town. Must taxi or have car
- Kate (9/5): - Nice staff, they let us leave our luggage at reception after we checked out. Clean comfortable place. Not much in the way of plates and glasses and things for a big group. The location was pretty good but you can walk into Victoria falls which is why it didn't get a top score for that .
- Natasha (7/5): I am so much grateful for the hospitable and pleasant gestures shown by Pardon the driver. I would like to compliment th - The property was very spacious and clean. Great room service from the cleaners. Spacious closets. Hospitable gestures shown by Mike and Thembi (the waiters from the restaurant) and Pardon the driver. The shower was flooding and not draining well. We ended up getting a new room. The receptionists were not hospitable, always on their phones. It felt like they gave priority to foreign nationalities. I felt discriminated.
- Linda (10/5): Great Stay - The driver, Pardon picked us to and from the Airport and a drive to town and Lookout café. His customer care is excellent Nothing
- Paula (10/5): -
- Tobias (10/5): Schöne Unterkunft jedoch etwas abseits vom Zentrum und den Wasserfällen - Großes Zimmer, zwei Pools Etwas weit entfernt von den Victoria Falls und der Innenstadt (immer Taxi notwendig)
- Andrew (8/5): - Comfortable and quiet. Nice bed, helpful staff.
- DAVID (10/5): - Overall, I had an excellent experience at the Dzimbahwe Guest Lodge. Five Stars.
During my trip to Zimbabwe Victoria Falls, I stayed here three nights. The room was always clean, comfortable, and felt safe. The room also had a nice little refrigerator and a nice TV and a lot, and I mean a lot of closet space. The room was spacious, a lot of light and I felt very at home. I did not need a fancy upscale lodge and I have to say the price was extremely reasonable.
What really stood out was the staff — everyone I interacted with, housekeeping, bellmen, and reception was polite, friendly, and helpful-Grace and Anne. I want to mention specifically Knowledge – he was extra kind to me during my stay. Hospitality will be remembered.
When I’m back in Zimbabwe one day, which I hope is soon, I’ll definitely be staying at the Dzimbahwe Guest lodge again. For the quality and service, the price is very reasonable.
- Tony Jack (10/5): - Good location, very clean, great staff!
- raimundo (8/5): -
- Tudor (9/5): Staff were excellent friendly and ever so helpful - Excellent Nothing
- Jennifer (9/5): -
- rafik (9/5): Great location with excellent Staff - Very nice and clean rooms,
Staff very helpful Not easy to walk to reach center
Price little expensive
- Gorogodo (9/5): -
- ncube (6/5): - I love the landscape, flowers and plants
Swimming pools The breakfast wasn't to my expectations
- Albert (10/5): - The rooms are spacious and kept very clean as well as well maintained. The staff went out of their way to ensure that we had earlier breakfast than usual before we checked out, really customer care par excellence.
- Amy (9/5): -
- Clare (10/5): Perfect for a night in Vic falls - Helpful, friendly and professional staff, lovely room and beautiful garden with 2 pools. Excellent food also available for lunch and dinner in the small but very good restaurant. We loved everything
- Given (7/5): -
- Debra (7/5): -
- Andre (7/5): Enjoyable - Neat and tranquil Dinner a bit rushed
- Javier (10/5): -
- Kumuthadavi (10/5): A Truly Homely and Welcoming Stay - Dzimbahwe Guest Lodge is an excellent and homely place to stay – it instantly makes you feel comfortable and at ease. The ambience is warm and inviting, and the food is delicious.
What truly makes this place special is the staff – they are simply outstanding. Friendly, attentive, and always ready to help, they make you feel like part of the family.
An awesome lodge with great food, great atmosphere, and even greater people. Highly recommended! NA
- Gennaro (9/5): Buon rapporto qualità prezzo - Camere e ampie e dotate di tutto quello che serve.
Organizzano transfer dappertutto. Colazione scarsa e poco curata
- Barbara (10/5): Staff were amazing and so friendly. Couldn't be more helpful -
- Ioanna (9/5): Would recommend when visiting Victoria Falls. - The staff was very polite, helpful and accommodating. The room was a good size and the bathroom was huge. It was in a quiet area, but still it was easy to get to the main attractions of the area.
- Geoffrey (8/5): Very good - Breakfast was very nice and the staff was great.
The unit was very spacious and pleasant. I wish they had hooks or bars anywhere in the bathroom so you could hang a towel or two for the sink.
- Charlyne (10/5): Exceptional -
- Verified traveler (10/5): Staff - Very friendly and helpful staff.
- Narelle (10/5): Choose here for a safe, comfortable stay - As a 65-year-old solo female traveller Safety was my main concern and this is what made me give this lodge a 10/10 rating.
My flight was five hours late so I got in the dark at 10 pm but Paddon the wonderfully excitable Lodge driver had been patiently waiting for me at the airport and I felt very safe as soon as I got into the Lodge van and met him . The same went for the 24 hour security guard who welcomed me and showed me to my room.
The amazing Manager booked a fabulous guided tour of Victoria Falls and also managed to get me a last-minute spot on the dinner cruise , both highly recommended and very well worth doing.
I did not expect a five Star Western luxury Hotel so as long as you have appropriate country expectations, I would highly recommend this Lodge.
They also did my washing in a day for $.50 apiece! They also offer a shuttle service to town. It’s only about 5 to 10 minute drive but too far to walk.
The grounds and pool are very very lovely, but it was too cold for me to swim. Nothing it was entirely as described for an African Lodge
- Chandra (7/5): Great place to relax but not to remote work as wifi is unacceptable - Staff are incredibly friendly and nice. Airport shuttle was available. Breakfast has a limited offer but good overall. The first room we got had issue with the lock on the front porch. It took a long time to lock it. The wifi reception was very poor and kept turning off just going to their bfast restaurant 20 meters away. Room was changed — lock situation improved. Wifi was mostly on but off intermittently. Location was not anywhere near restaurants or store. Breakfast hours could be improved as many tours start before 7am but they did offer a breakfast bag. Wifi slow, intermittent, constantly have to logged back it, poor reception
- Peter (8/5): Generally good - Clean
Comfortable
Great staff Power outages
WiFi outages
- Kate (10/5): Warm, friendly and so welcoming. Felt like family! - Grace was amazing, as was everyone we interacted with. Loved the girl at breakfast. So friendly. Everyone there looked so happy to be working there. Great setting. Great service. Washed and ironed our clothes for 50 cents an item. Unbelievable. Transportation to and from lodge was constantly great with warm, friendly people.
- Greer (7/5): Good -
- Rebecca (10/5): Easy, beautiful and super friendly. Knowledge and his team are fantastic. - The staff, the staff are absolutely fantastic and really helped make the experience for us. We also love the pool and the ease of the property. N/A
- Lebogang (10/5): Exceptional - My wife and I had so much fun with our tour guide Pardon. There's nothing I didn't like, everything was just perfect.
- Anonymous (6/5): Great location close to shops and Victoria Falls - The staff were absolutely amazing very friendly and accommodating . The location was great close to shops and the falls just a short 10 min drive away. Found the location of the room very noisy, there was a droning noise all night no sure if it was from the kitchen, a generator sounded like a tumble dryer all night . The corridor doors echo terribly you constantly hear doors closing and people talking . The room is quite dark, bottom of corridor especially for the price . The pool area for our section was nice and quiet but the pool looked dirty so didn’t swim.
- Sandra (4/5): Overpriced, we wouldn’t come back again - We spent two nights at the Dzimbahwe Guest Lodge in Victoria Falls and had room G1, which is located on the other side of the road at the back. Generally, the rooms are very dark. We only got light on the terrace. The rooms are very simple and not worth the price. For the price, we had much nicer accommodations with better amenities on our trip.
The mosquito net, when opened, is so large and tightly strung that it blocks the entire room and you can't move around. The bathroom, on the other hand, is huge. They could have used some of that space for the room. Everything is very basic, and the safe didn't work. It was locked when we arrived, and the key wasn't found. The hair dryer didn't work either.
We wouldn't even stay there again, especially considering the price. It's absolutely overpriced. The breakfast was good, and the staff was very nice. That was the only positive point for us. We wouldn't stay there again.
- Strydom (5/5): Lower than expectation - Staff friendliness.
Breakfast spread above standard. Shower broken, toilet swat loose, Main door lock broken (was struggling to lock), parking not sufficient, lounge next door to noisy ( we had to request guests to lower their voices past 23h00. The price paid vesrus what we received was not on par. Over priced.
- Barbara (5/5): Clean and neat but basic and a long way from shops and attractions - Our room was large and clean. Surroundings were very quiet. Staff were friendly and helpful. The rooms are set in pleasant gardens. The location is a bit far from the centre of town and where all the shops and facilities are, but that is the case for a large number of lodges in Victoria Falls. It was relatively easy to get transport from the lodge into town at a cost of $5 each way but it had to be booked. The lodge is a strange set-up. It is in two parts, separated by a street. Reception and some rooms are on one side; the kitchen and eating area and more rooms are on the other side. It doesn't have any common areas that we could see where guests might gather and relax apart from the (very small) eating area and the garden and pool (one on each side of the road). Facilities are very limited. Business was very quiet when we were there and we hardly saw another guest, Our room was on the kitchen side of the road.
The shower had very poor water flow and was hard to adjust. The hot water is very very hot and showers were either scalding or cold. Only 2 bath towels were provided, no hand towels. The towels were very small and very thin, quite inadequate. Breakfast was limited but OK; the food at dinner time was very limited in choice and not very good (over-cooked). Dinner had to be pre-ordered and we had to negotiate a time to eat that suited the cook, rather than us.
The tap water is probably drinkable but has a strong metallic taste. even when boiled We were only provided with 2 small bottles of water in the whole of our 4 days there.
- Bonolo (7/5): Good -
- Kudzai (10/5): I enjoyed my stay - Food was good and friendluy staff and place was nice and clean Everything was perfect
- Jennifer (10/5): Beautiful stay - Staff were lovely, especially in the restaurant. Nothing was too much trouble. Room was immaculate with good facilities. Pool and gardens were immaculate too. Beakfast was lovely with plenty to choose from. Evening meals were lovely too. Would recommend to anyone and would be more than happy to stay there again. There was nothing not to like.
- Sue (8/5): Very good - The manager was fabulous. She helped us sort out with travel arrangements and was very kind.
- Stoyan (10/5): Exceptional -
- Nigel (8/5): Very good - Swimming pool, deluxe room and staff Some furniture dated and limited menu
Photos