White Tree Residence
Location: Jl Asem II No. 19, Cipete, Jakarta, id
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Modern Accommodation with Convenient Amenities
Fitness Centre and Outdoor Pool
White Tree Residence in Jakarta offers a comfortable stay with a fitness centre and an outdoor swimming pool for guests to unwind and stay active during their visit.
Concierge Service and Free WiFi
Guests can enjoy the convenience of a concierge service and stay connected with free WiFi throughout the property, ensuring a seamless and enjoyable stay at White Tree Residence.
Well-Equipped Rooms with Kitchenette
Each room at the hotel is well-equipped with modern amenities including a kitchenette with a microwave, flat-screen TV, and a private bathroom, providing guests with everything they need for a relaxing stay.
Book your stay at White Tree Residence for a modern and convenient hotel experience in Jakarta.
Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 02:00 PM - 11:00 PM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Terrace
- Lift / Elevator
- Safety deposit box
- Fax/photocopying
- Soundproof rooms
- Non-smoking throughout
- Shared lounge/TV area
- Concierge service
- Shared kitchen
- Outdoor furniture
- Beauty Services
- Manicure
- Pedicure
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- 24-hour security
- Delivered food - securely covered
- Key card access
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Self parking (surcharge)
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Reception hall
- Exercise/lap pool
- Secured parking
- Swimming nearby
Rooms Available
-
Premier Room
1 Queen Bed
Soundproofed room
Internet - Free WiFi
Entertainment - 37-inch LCD TV with cable channels
Food & Drink - Electric kettle, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe and desk; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Bedsheets provided
-
Superior Room
This double room has air conditioning.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Additional toilet
- Hardwood or parquet floors
- Executive lounge access
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Shampoo
- Body soap
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Free gym access
-
Superior Deluxe
This double room features a balcony (based on availability), Flat Screen TV.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Additional toilet
- Hardwood or parquet floors
- Executive lounge access
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Shampoo
- Body soap
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Free gym access
-
Loft Room
This studio has a balcony.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Slippers
- Additional toilet
- Sofa
- Hardwood or parquet floors
- Executive lounge access
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Shampoo
- Body soap
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Free gym access
-
Loft Deluxe
The air-conditioned apartment has 1 bedroom and 1 bathroom with a shower and slippers. This apartment features soundproof walls, executive lounge access, a flat-screen TV with cable channels and a balcony. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Slippers
- Additional toilet
- Sofa
- Hardwood or parquet floors
- Executive lounge access
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Shampoo
- Body soap
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Free gym access
-
Terrace Garden Suite
This suite has a balcony and kitchenware.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Slippers
- Additional toilet
- Sofa
- Hardwood or parquet floors
- Executive lounge access
- Wardrobe or closet
- Terrace
- Linen
- Outdoor dining area
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Shampoo
- Body soap
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Free gym access
-
Superior Premiere
This double room has a balcony and air conditioning.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Additional toilet
- Hardwood or parquet floors
- Executive lounge access
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Shampoo
- Body soap
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Free gym access
-
Loft Premiere
This double room features a balcony and a sofa.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Slippers
- Additional toilet
- Sofa
- Hardwood or parquet floors
- Executive lounge access
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Shampoo
- Body soap
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Free gym access
-
White Tree Suite
This suite has a balcony, executive lounge access and seating area.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Slippers
- Additional toilet
- Sofa
- Hardwood or parquet floors
- Executive lounge access
- Wardrobe or closet
- Terrace
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Shampoo
- Body soap
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Free gym access
Guest Reviews
- Alda (8/5): i will come back here, if i need - close to all street food, hair dresser and massage next door, parking provided the room was a bit smell but it soon over. they provide sampoo, soup, why not to clean the dishes as well
- Aloy (9/5): -
- Saleem (8/5): - Everything is great The service was excellent and the staff were very kind.
- 詩于 (8/5): - All staff are very nice. The sound insulation isn't great, but overall it's still a great experience.
- Aloy (9/5): My first time and will be back for sure! - The staff so helpful and friendly, good location and lots local food
- Frederick (10/5): Un lieu idéal et de bon rapport qualité-prix, proche de la communauté française - La gentillesse de l’accueil, la terrasse, la localisation Rien
- Stan (8/5): Prijs kwaliteit verhouding goed - Het receptie personeel was heel goed. De security had wat alerter mogen zijn toen ik mijn rugzak buiten liet staan.
- Bayram Uğur (7/5): -
- Sha (10/5): -
- パルモ (8/5): - Jauh dari kata bising, nyaman, bersih, dan staff2nya sangat ramah dan membantu.
- Miriam (9/5): -
- Habib (1/5): Bad - Nothing The property cancelled my booking unilaterally.
- Andrew (10/5): - Goo
- Juliet (9/5): Superb -
- Teodora (9/5): Superb -
- Abdul (6/5): May not come back - Great and warm staff like Mas Ali
Allows us to put our frozen items in their freezer
We forgot to collect our rendang from the freezer on our last day and a lady staff did a service recovery by sending it to our in law’s house via Gojek
Bedsheet is fresh and changed daily Breakfast same each day, bread and guava juice.
No laundry service
Room has mosquitoes
Location not strategic
- Muhammed (8/5): White tree stay in Jakarta - Narrow street, A three stories building. Front parking and nice attendants helped parking with a breeze. Small Reception but check in went smoothly. Room is two story. Nice but small stairs made a little uncomfortable. They should have a hand rail for safety on rails. Easy to fall on floor if not careful.
- Akin (8/5): Great value - Spacious loft room, clean (daily room service), friendly staff, free water dispenser, still in walking distance to MRT train (20 min), yummy vegan restaurant next to it AC switching off sometimes at nights, furniture a bit old
- Asen (6/5): Pleasant - Friendly staff Room without window view, non working fridge, squeaky bed
- Ronald (9/5): Great staff! Great hotel! - Great staff. Great facility. Great elevator. good wifi. Comfy bed Minor things - At random times, something was making a tapping/dripping noise in my room. Maybe the aircon dripping somewhere. Enough to wake me up multiple times. Also, the shower heads could use some maintenance.
- E-safeurope (10/5): Exceptional -
- Mohd (8/5): Very good - Location, friendly and helpful staff, unique design of the building, the outdoor terrace for my suite Cleanliness of the common use kitchen.
Kitchen utensils provided but no tissue paper provided at all. No dishwasher soap provided also.
Wifi intermittently disconnects
Cleanliness of the sofas in the room.
Thorough cleaning of the sofa is required.
Need to bring your own universal plug
- Shana (10/5): Was an amazing stay, especially for a staycation. - The staff were amazing, making getting our food deliveries at all hours easy. The location was highly strategic as there were lots of food around and it was a relatively close walking distance from public transportation such as the MRT. The smart TV had lots of options which helped with the homey vibes of the room. The second floor has quite a short ceiling and the AC didn't get that part as cold as the bottom floor. The stairs did get quite loud as we went up and down so there was worry that we were disturbing other guests,
- Sharizal (8/5): Awesome stay in South Jakarta - The loft set up was amazing The bathroom could do with a little work
- Siti (10/5): Exceptional -
- John (8/5): Nice staying - Swimmingpool and area
- Ramsay (8/5): Very good -
- Siti (10/5): Exceptional - good
- Ardyaksa (8/5): Very good -
- Sasa (10/5): - I really liked the property . The location is fantastic,staff where very friendly and helpful from front desk to security to housekeeping.
I found the housekeeping young man very professional quick at cleaning the room everyday .
A lot of restaurants in area ,including across the street a great restaurant. The hotel had a nice cosy swimming pool.
I really would stay anywhere else in Jakarta.
I was a manager of a large hotel in Sydney Australia and was impressed by the staff work ethics and helpfulness.
The room was very cosy,clean and well maintained everyday by housekeeping.
- Iezahdiyana (8/5): Very good -
- Will (10/5): - Nice stay at White Tree! Would recommend, and great location for JKT.
- Parinduri (10/5): Exceptional -
- Afriana (8/5): Very good -
- Shenntyara (10/5): Exceptional -
- Johan (8/5): Very good -
- Bram (8/5): Very good -
- Bram (8/5): Very good -
- Tyberius (10/5): Exceptional -
- Aprisa (9/5): My fave stay in Jakarta! - I didn't expect much when I booked. But turned out, recommended! Will definitely repeat my stay. The staff were so friendly and helpful. The room was cosy and quiet. The bed was soft and nice. The bathroom was equipped with soap and shampoo from Sensatia which was nice. I could borrow hairdryer. The internet connection was decent. Around the area there were nice coffeeshops. Didn't manage to use the swimming pool or gym. Will do next time! Asem II Street where the hotel is can be busy at times so calculate your trip well.
- Johan (8/5): Very good - The room, location, and ac Lots of stranger hairs left in the bathroom when just arriving to the room or after the room was cleaned
- Ratih (8/5): Room needs maintenance - Strategic location and security staff were friendly and helpful. They have a small gym facility and swimming pool but I didn't try them. Quite expensive for the service offered. The toilet was leaking on day 2 of my stay. The receptionist staff was unfriendly during the check-in. The lights are dim.
- Afriana (9/5): Superb -
- Afriana (9/5): Superb -
- Melanie (7/5): I will return - Staff were lovely and location great, price excellent for what you get. Noisy on the street side and water pressure bad but both to be expected
- Frederick (10/5): Great Place to Stay in Cipete, South Jakarta - If you want to experience a local neighborhood in South Jakarta this is the perfect place. Great location (near the French School & Lycee, and not far from Kemang Raya & Cipete Raya), friendly staff, a gym+pool, and nice clean rooms. Continental breakfast delivered to room a nice touch, but could be improved by including tea or coffee in the price.... I recommend White Tree Residence highly.
- Ambarsari (7/5): Good -
- Ghinaya (4/5): Disappointing -
- Susilawati (6/5): Pleasant -
- Irwansyah (7/5): Good -
- Shenntyara (10/5): Exceptional -
- Shenntyara (10/5): Exceptional -
- Rexy (10/5): Exceptional -
- Cahyanto (10/5): Exceptional -
- Marpaung (10/5): Exceptional -
- Conty (8/5): Good hotel in South Jakarta - Bed, pool and gym Poor breakfast
- Dhony (8/5): Very good -
- Anissa (7/5): Good - the room was big and cozy. could be a bit celaner was really loud and the electricity gone done several times a day on our firs room but wasn’t on our second visit
the Toilet on our first room was a bit dirty
- Anya (3/5): Hotel cancelled our booking - We arrived at Jakarta in the morning and went to visit some friends. As the Sat evening traffic was heavy and it was raining, we decided to have dinner before heading to the hotel.
Hotel called us 5.12 pm and told us that if we didn't pay by local bank transfer by 6 pm, booking would be cancelled.
I didn't have any local card so I told the hotel that booking.com has had the cc information. Hotel replied that the cc is deemed void since the holder's name (my spouse) was different than the booker's name (mine).
They said again that they would only hold the booking until 8 pm. If you know Jakarta's Saturday night traffic than you know you can't really change plans last minute.
So I told them we were having dinner at our friends and it might not be possible to reach by 8 pm. They insisted that the hotel could only wait until 8 pm
FYI this whole "rule" was never informed earlier. This was actually the second time we booked at this hotel, and we didn't have issue with our first stay. Had we received this information in advance we could've planned our visit better.
The way things were handled were very unprofessional and unreliable. Totally disappointing since our first visit was quite ok.
- Sonja (8/5): all in all it was a good place to stay for the purpose I had - the staff was very nice!!
- Thomas (7/5): Good - I wrote 3 mails and no answer. The breakfast option is sad at the moment. The cafe is closed. The road infront of the hotel is very loud.
- Judanto (8/5): Very good -
- Alessandra (5/5): Passable -
- Zhanar (10/5): Exceptional -
- Lisa (8/5): Very good - Friendly staffs. N/A
- Hartono (10/5): Exceptional -
- Marly (10/5): Nice and so practical for my needs. - Great location close to my dentist and nice eating places 😃. the hot water didn’t really work properly!
- Melati (8/5): Very good -
Photos