An Nguyen Boutique Hotel

Name: An Nguyen Boutique Hotel
Address: 10 Hang Giay, Dong Xuan, Hoan Kiem, Hanoi, vn

Location: 10 Hang Giay, Dong Xuan, Hoan Kiem, Hanoi, vn

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Luxurious Accommodation
An Hotel in Hanoi offers a luxurious stay with free WiFi and air-conditioned rooms featuring modern amenities like flat-screen TVs and en suite bathrooms. Some rooms even offer stunning views, providing a truly memorable experience.

Convenient Services
Guests can benefit from a 24-hour front desk, luggage storage, and concierge services at An Hotel. The staff is always ready to assist with travel arrangements, tours, and transportation bookings. Airport transfers and shuttle services can also be easily arranged for a hassle-free stay.

Prime Location
Located just a short distance from Dong Xuan Market, Old City Gate, and Hoan Kiem Lake, An Hotel provides easy access to popular attractions in Hanoi. Explore the city with ease and return to a comfortable retreat at the end of the day.

Book your stay at An Hotel for a memorable and convenient experience in Hanoi.

Important Information

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
Ironing service
Car hire
Currency exchange
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Shuttle service (additional charge)
Concierge service
Grocery deliveries
Wheelchair accessible
Shared kitchen
Public transport tickets
Evening entertainment
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Key access
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
24-hour security
Delivered food - securely covered
Thermometers for guests provided by property
Key card access
Mobile app for room service
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Internet access
Games
Housekeeping on request
Electric bicycle charging station
Accessible shuttle
No accessible shuttle
Accessible train station shuttle
No accessible train station shuttle

Rooms Available

Apartment

This apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. This apartment features air conditioning, a mini-bar, flat-screen TV with streaming services, as well as chocolate for guests. The unit offers 2 beds.

Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Toilet
- Video games
- Private bathroom
- Heating
- Slippers
- Additional toilet
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Key access
Deluxe Twin Room

Providing free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned twin room provides a flat-screen TV with streaming services, soundproof walls, a mini-bar, a seating area as well as city views. The unit offers 2 beds.

Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Video games
- Private bathroom
- Heating
- Slippers
- Additional toilet
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
Comfort House

1 Queen Bed and 1 Twin Sofa Bed
Soundproofed room

Layout - Bedroom and living room
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, slippers, and free toiletries
Practical - Phone and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Non-Smoking

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
Superior Triple Room

1 Double Bed and 1 Queen Bed
Overlooking the city

Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, slippers, and free toiletries
Practical - Phone and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking

Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
Standard Twin Room - Ground floor

Providing free toiletries, this twin room includes a private bathroom with a shower, a hairdryer and slippers. This wheelchair accessible twin room features air conditioning, a seating area with a flat-screen TV and a roll-in shower. The unit offers 2 beds.

Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Video games
- Private bathroom
- Heating
- Slippers
- Additional toilet
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
Superior Double or Twin Room

Offering free toiletries, this twin/double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned twin/double room offers a flat-screen TV with streaming services, soundproof walls, a mini-bar, a seating area as well as city views.

Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Video games
- Private bathroom
- Heating
- Slippers
- Additional toilet
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
Deluxe Double Room

Providing free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with streaming services, soundproof walls, a mini-bar, a seating area as well as city views. The unit offers 1 bed.

Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Video games
- Private bathroom
- Heating
- Slippers
- Additional toilet
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
Deluxe Triple Room

Offering free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned triple room offers a flat-screen TV with streaming services, soundproof walls, a mini-bar, a seating area as well as city views. The unit has 2 beds.

Max Occupancy: 4 (3 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Video games
- Private bathroom
- Heating
- Slippers
- Additional toilet
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access

Guest Reviews

Bourne (10/5): -
Mahaut (8/5): - Chambre confortable Rooftop très sympa avec billard, machine à laver et sèche linge à disposition gratuitement et cuisine partagée. Notre chambre donnait sur la rue et il y a eu des travaux toutes la nuit, ce n’est pas la faute de l’hôtel mais ça a rendu la nuit peu agréable
IKUKO (8/5): -
Phuong Duyen (10/5): Tuyệt vời - Vị trí tuyệt vời, khách sạn mới và giá rất tốt ngay trong khu Phố Cổ. Có tầng 7 khu sinh hoạt chung với máy giặt sấy miễn phí, bếp chung, quầy trà cà phê và view nhìn ra thành phố rất tuyệt. Các bạn nhân viên đáng yêu nhiệt tình.
Aleksandra (10/5): - Hotel w doskonałej lokalizacji. Przestronne i wygodne pokoje. Świetnie działająca recepcja, możliwość zameldowania w późnych godzinach nocnych. Dostępne darmowe pralki i suszarki, co bardzo ułatwiło mi pobyt.
Heiko (8/5): -
Vo (10/5): -
Kajol (10/5): -
Rozemarijn (8/5): Decent value, but better to get a room on higher floors - The beds were spacious and comfortable and the room itself was also very big. We did not hear the street, and really appreciated the top floor with view and additional seating area. Front desk was also very helpful. Location was central and convenient. The room was smelly, probably from the drain in the bathroom. You kind of got used to the smell but it wasn't too nice upon entering the room. Also the floor under the bath was rather moldy since the water spilled over easily and got stuck under.
Rasmus (9/5): Overordnet rigtigt dejligt og god beliggenhed. Personalet var super venlig og atmosfæren var perfekt til vores familie. - Det var dejligt og rart sted at sove Lidt ærgerligt at badekarets kant faldt ud men ellers ok!
Sajiv (9/5): - the cleanliness and staff behaviour won my heart. the room service can be better
Katharina (7/5): - Die Lage war gut und das Preis-Leistungsverhältnis hat für uns gepasst. Das Personal war sehr freundlich. Gut ist auch die Gemeinschaftsküche/der Aufenthaltsraum und die Möglichkeit die Waschmaschinen kostenlos zu nutzen. Die Betten waren hart und die Kissen sehr fest. Generell hätte der Raum sauberer sein können.
Mya (3/5): We booked two rooms and travelled as a family of four. To start, the photos and Google listing are extremely misleading. - The helpful staff. Besides the helpful staff, everything else was horrible.
Elina (9/5): - Super behulpzaam personeel. Phu had the best tips for restaurants in the neighborhood. Very good service with possibility to wash and dry clothes. Shared ding room which was nice to sit, do homework and play some pool. Everythingi was perfect!
SOON MI (10/5): -
Maria Patrice (8/5): Overall, we had a comfortable and enjoyable stay, and we would definitely recommend An Nguyen Boutique Hotel for its con - We had a very good stay at An Nguyen Boutique Hotel. The amenities were great and very practical—especially the lift, which made it easy to bring our luggage up and down. The receptionists were very friendly and helpful whenever we had questions. One thing I really loved was the common area—they offer free coffee and snacks, plus there’s even a billiards table for a bit of entertainment. There are plenty of tables, so it’s also a nice space if you need to work, and the Wi-Fi is reliable. They also have a laundry area, which was very convenient during our stay. Housekeeping was also excellent—they clean the room daily, change the towels, and consistently refill the snacks, coffee, and water, which we really appreciated. The location is also a big plus—it’s very close to the Old Quarter, so you can easily walk to nearby spots or just book a quick Grab ride. Overall, it’s a comfortable, convenient, and well-equipped place to stay in Hanoi. Shout out to their receptionist, Van. She’s very helpful and accommodating. She helped me with my stuff and weigh my luggage. But all receptionists were nice and accomodating! We had a really good stay overall, but there were a couple of minor issues. We experienced a problem with the bathtub, but the staff were quick to respond and fixed it right away, which we really appreciated. In another room we booked, the air conditioning wasn’t cooling enough. Aside from these small concerns, everything else during our stay was great.
Yang (9/5): - Rất sạch sẽ , yên tĩnh
Alexandra (10/5): -
Alessandra (9/5): Lovely and comfy stay in Hanoi prime location. Just easy walking distance to main attractions and spots in the city! Hig - Perfect location! Comfortable, spacious and newly decorated room. All comforts guaranteed. Loud guests chatting outside the room both late at night and early in the morning
Alexandra (10/5): - Super friendly staff, rooms were very quit and with a view (which can be hard to find in Hanoi). Everything was clean and very well equipped. There were even washing machines and dryers free to use and a big communal room on top of the building. I can definitely recommend the hotel! The pillows could be a little less high ;)
YIAN (9/5): -
Julia (10/5): -
Ricky (9/5): The property is close to the night market and street food, so you won’t run out of choices for good food. The receptioni - Helpful and accommodating staff
Marie (8/5): -
KAZUKI (7/5): -
Harry (10/5): - Amazing hotel
LINH (9/5): Thật nhiều ý nghĩa , chỗ ở thuận tiện , sạch sẽ , nhân viên nhiệt tình, thân thiện . - Bản thân mình là người làm dịch vụ nhà hàng, mình cảm thấy nhận được sự chào đón thật nhiệt tình khi vừa bước vào An Nguyen Boutique, chị Vân rất thân thiện cho mình sự chọn lựa như ý về vị trí phòng mình ưng ý. Nên đó là điểm mạnh mình và bạn đời cực kỳ ấn tượng. Thiết kế An Nguyen Boutique rất dễ thương từ khi đến nơi, và mình thì rất thích sự đơn giản và tươi mát từ cây xanh được trang trí bên ngoài .Nói chung mình có chuyến trải nghiệm ở Hà Nội thật thú vị và ý nghĩa. Cảm ơn An Nguyen Boutique và Chị Vân rất nhiều.☺️♥️🌹 . Nếu có dịp đến thăm Hà Nội lần sau, An Nguyen Boutique Hotel vẫn là sự chọn lựa của mình.
Louise (8/5): - The hotel what situated in a great vacation and Hanoi. It was very close to train Street It's an amazing. Light and helpful when asking for directions and how to book transport to certain places. The room was right size clean the ball, but not so great throughout the window as we looked over a backyard of rubble 😕 Pop from that though very good. The view from my window which was someone else's backyard full of rubbish and air conditioning vents!
T (10/5): - ランドリーマシンが無料で使える店が最高です。また受付スタッフが愛想が良く、丁寧に説明してくださり、チェックアウト後も荷物を夕方まで預かってくださり、大変に助かりました。ありがとうございました。
Chris (9/5): -
Nguyễn Thị Thu (10/5): -
Đức (9/5): Tốt - Phòng nghỉ sạch sẽ, vị trí trung tâm rất thuận tiện di chuyển đến các con phố chính. Không có chỗ đỗ xe.
Ione (8/5): -
Una (10/5): -
LAI (9/5): 很棒 - 飯店的人有笑容和善，位置都是在老城區附近，也在同春市場附近房間的床也很舒適，七樓有免費洗衣機茶和咖啡，以及用餐的區域
髙江洲 (10/5): -
Chang-Lin (10/5): -
Chang-Lin (10/5): -
Lisa (10/5): Very sweet owner, beautiful hotel and great location - The owner is very sweet and gave us many recommendations for food and activities. Everything was clean and we had free water bottles in our room every day. We were also given free snacks upon arrival. There are also options to wash your laundry or use a spacious kitchen with free coffee if needed.
Jacqueline (6/5): Pleasant -
Gracie (6/5): Budget hotel, value for money i considering the free washing and free tea/coffee/water. Cleanliness not great, h - Free amenities e.g toothbrush, coffee, water. Free washing! Room wasn’t very clean, large cockroach in bath when we arrived and toilet had not been flushed from last traveller so not cleaned
Benjamin (10/5): Exceptional -
Anonymous (10/5): Beautiful - I liked the hotel, the location and the staff. The rooftop is very nice -
Niels (10/5): Exceptional -
Dounia (7/5): Good - I very much liked the location and the free access to water and a rooftop Noisy tenants and the access to the rooftop was difficult as I am traveling with a disabled kid in a wheelchair.
Ha (10/5): Exceptional -
Nohemi (10/5): Amazing customer service - Everything was great, the room was really nice and clean and they gave us free snacks and drinks. However, the most outstanding thing about this place was the customer service. I managed to lose my passport on my way from the airport and Emy went an extra length to help me add much add possible, she talked to the people in the lost and found department and the airport and after realising that it was in the taxi she managed to communicate with the driver who gave my passport back. I would have been completely lost without her! So thank you so much for everything!!!
Laura (10/5): Exceptional - We had a great stay. The hotel is very new and well maintained. Clean, spacious rooms, beds are comfortable and very close to the center of Hanoi. The rooftop with kitchen, free coffee and free laundry is a really nice attention. Nothing.
Lucy (10/5): The best hotel in Hanoi! - Our favorite hotel in Hanoi! My boyfriend and I discovered this gem on TikTok and loved it so much, we’ve stayed here twice already. It truly feels like a home away from home. The location is super convenient, the reception team is incredibly welcoming and accommodating, and the shared amenities—like the washer, dryer, and coffee station—are such a bonus. The rooms are modern, spacious, and spotless. We honestly have nothing but great things to say and would recommend this place to anyone visiting Hanoi Nothing - everything was perfect!
Eimear (8/5): Very good -
Rihas (9/5): Superb - Great staff. Incredible welcome and thoroughly helpful in planning our tour activities in and around Hanoi. Also great assistance in other information regarding food and shopping. Such a cozy room and incredible pleasant stay.
Verified traveler (10/5): Best hotel in Thai Ngyuen - Alles super. Top service
Tilly (10/5): Best place to stay in Hanoi - home away from home! - Our stay here was absolutely amazing, the staff are communicative and understanding. We stayed here 2 times, and they let us leave us bags whilst doing a couple of night trip elsewhere. They were stored safely and securely. The hotel is quiet and a lovely break from the noise and hustle and bustle of Hanoi. The amenities are great, all toiletries, snacks and water and the communal kitchen was fab! Lots of free things to use if you want to make your own meals and snacks and the laundry facilities are great, they provide detergent. We never had an issue with needing to wait for other people’s laundry. The hotel is clean and the bed and pillows were so comfortable! What’s more, it felt like a home away from home as they booked us into the same room as before! Please book here!
Michael (8/5): Clean, tidy, convenient - Great location, close to everything, good area for pick up by tour bus. Very friendly staff that helped us out with our luggage storage while travelling. Washing and drying facilities was a bonus. Everything was good, the bed was a little hard for my liking.
Vanessa (10/5): Best stay in Hanoi - Great location, superb design, free laundry, awesome service.
Alexane (10/5): Exceptional - The staff were very warm and helpful, it’s a good location to get around and great value for money. The shared area on the roof is a great addition!
Duy (8/5): Very good -
I (10/5): Exceptional -
Hilmer (10/5): A perfect hotel - The staff was lovely and so the hotel, best place we stayed in the whole trip. Definetly recommend to book this place!
Orawan (10/5): Great hotel for your stay in Hanoi - I really enjoyed having access to free laundry facilities - definitely a bonus towards the end of my trip. There was always coffee and hot water available as well in the kitchen. The location is a little far from things than I would have preferred but I would definitely still stay here again.
Yuzuki (9/5): Superb -
Erica (9/5): Superb - Very helpful and friendly staff!! Good facilities which allowed us to wash our clothes and always have a coffee in the morning ! The rooms were clean and spacious! Would definitely recommend!!!
An (6/5): Back in Hanoi next week and won't stay here again - The rooms were big, wifi worked but isn't super fast, and it is in the old quarter - overall the place is fine but overrated. The room constantly has mosquitos in it, the beds were damp, and the walls are paperthin so it is very noisy. When we arrived in the evening the lights were left on and the windows open (and the bathroom has a hole in the wall rather than a vent) so the room was full of mosquitos from the beginning. The only window was a narrow one overlooking an alley way where construction work began at 9am. We were very confused by all the glowing reviews but they finally made sense when we saw other people were made review the hotel in front of the hosts before they checked out.
Unnipillai (9/5): Value for money - Great value stay for my overnight visit. Room was clean and well-maintained. Location is perfect - surrounded by restaurants and cafes. Easy Grab access and convenient for pick-up/drop-off. Staff was friendly and accommodating. Ideal for business travelers looking for convenience without breaking the bank. Pros: • Prime location • Good dining options nearby • Clean rooms • Helpful staff • Cost-effective • Easy transportation access Would recommend for short stays! N/A
Shayne (7/5): Good - It was a very comfortable stay There were no tissues in the room
Aidan (8/5): A nice affordable stay in the heart of Hanoi old quarter. - Nice clean hotel with all the necessary amenities and lots of free snacks. We were located right next to the reception so the room was quite noisy.
Gabriel (9/5): Superb - Quran and Van in the reception was phenomenal! Solved all my problems and has answers to all my questions 👍🏼
Jasmin (10/5): Exceptional -
Joshua (10/5): Exceptional -
Shona (10/5): Exceptional - Amazing location, clean and very helpful staff. The washing machines are also a great bonus
Thomas (10/5): Exceptional -
Mallorey (10/5): Exceptional - Quan And Van is perfect
Ben (10/5): Gem of a place - Everything. Nothing.
Petra (10/5): The hotel was everything we wanted - The hotel was everything we needed and more! The staff was super helpful and the view from the balcony was amazing. In addition you could wash your clothes for free. Also the location was great! A very big recommendation.
Thi (10/5): Exceptional -
Thi (10/5): Exceptional - No breakfast but the snacks in the room were all free. The staff were friendly and helpful. Will come back next time.
Jenny (10/5): Was well worth the money and would recommend! - The location is fab! Washing machine and dryers are a life saver after you have traveled for a few weeks. Special shout out to Celina who was very helpful and friendly the whole stay, helping us with getting on tours.
Arun (10/5): Incredible stay with warm welcoming staff - Amazing rooms and very welcoming and courteous staff. The amenities are excellent, has laudry and kitchen which is incredible. Celina had helped us with great information about forex, local food, places to go etc. Would highly recommend and stay again here. Na.
Khalid (10/5): Lovely - We had an exceptional stay at this hotel in Hanoi! The location is perfect for exploring the city, the rooms are spotless, and the service is outstanding. A special thank you to Celina, who went above and beyond to assist us throughout our stay. Her warm smile, attentiveness, and willingness to help made our experience truly unforgettable. We highly recommend this hotel and will definitely return!
Aboobucker (10/5): Exceptional - Loved my stay at this hotel The staff is so kind and helpful Thankyou so much Celina for making my stay comfortable and smooth Nothing
Jeremiah (10/5): Great place! Gonna stay here again - It’s a comfy hotel and the CR is clean! The best thing here is the 7th floor free coffee biscuits and you got free laundry but you need to do it by yourself. Highly recommended If your room near the reception its a bit noisy but manageable.
Vienishaa (10/5): So perfect, no single complaint - The hotel was so great with a lot of facilities. They have open pantry with refrigerator, cooking utensils, oven to reheat your food, hot water, water dispenser, washing machine with dryer with detergent and clear instructions, free coffee and tea, sachets, light biscuits and a small balcony for you to relax. Moreover, the staffs were so good in communicating via online. They did text me via whatsapp to check on prior the stay. They are quite fluent in english and they are very helpful and friendly. The location was just nice. Nearby and walking distance to the market. Everything was so perfect about the hotel. They do have a bathtub which was clean. They do give few complimentary that extra points for them. They might state that there is bathtub so i might have been prepared with bath bombs. Or they can provide that as a complimentary too.
Adam (10/5): Amazing stay for a nice break from backpacking - The hotel has very friendly staff, that were kind and provided useful information. The room was extremely spacious and well made which was great for us having lots of luggage. Everything was spotless too. We loved the rooftop with games to play and kitchen and best of all a washing machine and dryer which is so helpful when you are on a long trip
Just (3/5): Very disappointing and not a great value for the money! - The location is very central. Free washing machines. Unfortunately very disappointing… we really thought of leaving the hotel in the beginning. The rooms desperately need a renovation and at current state represent a 2-star hotel after Vietnam standard, now imagine what this would be in your country. At this price point I excpect a certain standard in regarding the overall state of the hotel, the service and the amentities! The baths are old, moldy and falling apart. The rooms are not cleaned very well and the door has a HUGE gap for others to be able to look through. The walls are very thin so you can hear EVERYONE in the hotel and the windows are not isolated, thus even more noise from outside was to hear. We weren‘t able to sleep without ear plugs! Every single day the room service forgot something in our room, either the towels, the toilet paper or to refill the given amentities like toothbrushes etc. and we had to ask for it ervery time. Although the staff ensured us to take care of it, we still experienced poor room service for our whole stay. The lobby looks new and welcoming, which is a complete opposite from the rooms. Thus, the pictures on various platforms look much better than it actually is. The staff still tried their best to give us a great experience given the circumstances, but at the end it felt like they care more for a great review than a great experience. The owner should definitely change a LOT to make this a „boutique hotel“. We paid the same price for a 5-star hotel in Vietnam and trust me when I say it is not worth it to stay here with the current state!
Tjahjono (6/5): Bad smelly odor room - Bad room odor from the toilet. Pilars in the middle of the room
Sang (10/5): Exceptional - - Very close walking distance from Đồng Xuân Market and plenty of great food options. - Helpful and friendly staff (Celina) organising day trip from Hanoi, providing restaurant and activity recommendations. - Rooms are spacious and clean given the cost.
Sangay (10/5): EXCEPTIONAL! - The service, location, cleanliness is absolutely top notch. It’s walking distance to the church, lake and many cafés and restaurants in the heart of Hanoi. The service was our favourite part of the stay. Truly made Hanoi super special! Celina reached out to us on watsapp and was super reliable and courteous throughout. We had a 3 am check in and she had everything arranged and was available throughout. The rooms were cleaned everyday and the free snacks were such a nice touch. Absolutely loved the hotel. Celina is a gem and we definitely will be rebooking on our next visit!
Anne (10/5): Exceptional -
Xuan (8/5): Very good - Spent 2 nights here and had a good experience. Beds were comfortable and the room was clean. The receptionists were all very polite and helpful. Location isn’t bad either. The price is very reasonable ☺️
William (10/5): Chuc/Celina was an incredibly friendly and helpful staff member who is honestly the reason I am leaving this great r - The friendly and incredible staff. The clothes washer and dryer and the community kitchen/lounge area upstairs!!! Plus the price can’t be beat.
Darren (10/5): Exceptional - We had a great stay at An Nguyen Hotel, the location was great and Celina was very helpful and assisted us a lot with our stay. We would highly recommended this place to anyone visiting Hanoi. Nothing.
Shama (9/5): Overall, it was a wonderful stay, and I would gladly return! - We had a pleasant stay at this hotel and were impressed by several aspects of the property. The location is fantastic—just a few steps from the night market, which we enjoyed exploring. The staff were exceptional, going out of their way to ensure our stay was comfortable and enjoyable. The rooms were clean, well-equipped, and had everything we needed. We particularly appreciated the rooftop terrace, which offered a nice spot to relax. For the price, the hotel offers great value, and I would highly recommend it. The only downside was some noise coming from the bathroom air vent, as we could hear sounds from the common areas. However, this was easily resolved by keeping the bathroom door closed, so it didn’t significantly impact our experience.
Jenboe (10/5): Best place to explore Hanoi! - The location is perfect to explore old quarter by foot. A weekend street market is just there too. The room was very spacious and perfectly clean! But mostly the really friendly and helpful staff was what made our stay special and memorable. The amazing rooftop view and kitchen is also a highlight. Definitely recommend!!
Sebastian (9/5): Nice stay for good value - Very friendly staff, free washing machine and drier, clean room, nice shower. The ground floor room was next to the reception so you could hear it a bit.
Philipp (9/5): Superb - Super friendly staff, big room. Central location. The newly created area on the top floor with games area, a kitchen and new washing mashines and a dryer is also a highlight. Old building also means bad soundproofing, especially from the hallway and when the neighbouring room slams the door. But living in the old quarter comes at a cost.
Nhut (10/5): Exceptional -
Mustafa (10/5): The room was spacious and clean while all the hotel staff was super helpful especially celina - The location was great you can enjoy Hanoi by just walking 10-30 min from the hotel
Hannah (10/5): So lovely the perfect city break we needed :) - The room was so lovely and open and very well cleaned. The facilities were so great having a place to work or chill and also cook with a great view was amazing! And the costumer service was very good too they were very attentive and helpful to our revert request would definitely recommend!! Nothing! Best hotel I’ve been to yet in Vietnam!
Nadine (10/5): Celina is a great customer services lady - The staff at this hotel are excellent and very helpful.Celina will advise/book and take great care of your every need…a very good place to stay because of that super customer service All good
Wolf (10/5): Impressed us with its clean, modern rooms, thoughtful amenities, excellent location - We had a really positive experience staying at An Nguyen Boutique Hotel. The rooms were very clean, comfortable and modern, and it was nice that they included free water and snacks:) They also had a big TV with Netflix, which was convenient! There’s a shared common area upstairs that’s definitely worth mentioning. It’s a nice space with free coffee, biscuits, and even a kitchen for guests to use. What really set this place apart, though, was the staff. They were genuinely friendly and went above and beyond to help us. We needed to organise a hospital appointment during our stay, and they took the time to assist us with it, which we really appreciated. On the day of our flight, even after we’d checked out, they let us use the shower so we could freshen up before heading to the airport. A special mention to Celina—she was amazing. She communicated with us over WhatsApp and was always quick to respond, super friendly, and incredibly helpful. Overall, we felt really looked after during our stay. The combination of a clean, well-equipped hotel and such thoughtful staff made it a place we’d definitely recommend and would stay at again. Good location too.. we were always only a 10 min walk from some cool cafes and grab arrived outside your hotel within a couple minutes of booking. If you don't mind noise the basement room is fine to book (it's actually next to the reception) but if you do get disturbed by noise easily just ensure to book the standard rooms. You won't get given the basement room unless you book it (it's a cheaper option).