An Nguyen Building

Location: 59 Nguyen Khac Hieu, Truc Bach, Ba Dinh, Hanoi, vn

Star Rating: 8.9 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Electric bicycle charging station
• Non-smoking rooms
• Air conditioning
• Room service
• Terrace
• Family rooms
• Lift / Elevator
• Express check-in/check-out
• Tour desk
• Soundproof rooms
• Ironing service
• Currency exchange
• Private check-in/check-out
• Shared lounge/TV area
• Concierge service
• Outdoor furniture
• Fire extinguishers
• Invoice provided
• Smoke alarms
• Key access
• CCTV outside property
• 24-hour security
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Housekeeping on request
• Japanese garden
• Bicycle-friendly property
• Electric bicycle charging station
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Honeymoon Suite

  Featuring a private entrance, this air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, kitchenware and a microwave. The suite provides soundproof walls, a dining area, an electric kettle, a sofa, as well as a flat-screen TV with cable channels. The unit offers 2 beds.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Kitchen
  • Fireplace
  • Additional toilet
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Stovetop
  • iPad
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Private apartment in building
  • Toilet paper
  • Baby safety gates
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access

• Two-Bedroom Apartment

  Boasting a private entrance, this air-conditioned apartment features a kitchen, 2 bedrooms and 2 bathrooms with a walk-in shower and a bath. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The apartment features a flat-screen TV with cable channels, soundproof walls, a seating area, a dining area as well as city views. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Kitchen
  • Fireplace
  • Additional toilet
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Stovetop
  • iPad
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Private apartment in building
  • Toilet paper
  • Baby safety gates
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access

• Standard Studio Apartment

  Featuring a private entrance, this air-conditioned apartment consists of a kitchen, 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Meals can be prepared in the well-fitted kitchen, which comes with a stovetop, a refrigerator, kitchenware and a microwave. The apartment features parquet floors, a seating area with a flat-screen TV with cable channels, soundproof walls, a dining area, as well as an electric kettle. The unit offers 1 bed.

  Max Occupancy: 4 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Kitchen
  • Fireplace
  • Additional toilet
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Stovetop
  • iPad
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Private apartment in building
  • Toilet paper
  • Baby safety gates
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access

• Family Room with Lake View

  Providing free toiletries, this family room includes a private bathroom with a walk-in shower, a bath and a hairdryer. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, kitchenware and a microwave. The spacious air-conditioned family room provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a seating area as well as lake views. The unit offers 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Kitchen
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Stovetop
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Private apartment in building
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access

• Superior Studio

  Boasting a private entrance, this air-conditioned apartment includes a kitchen, 1 bedroom and 1 bathroom with a bath and a shower. Meals can be prepared in the kitchen, which has a stovetop, a refrigerator, kitchenware and a microwave. The apartment offers soundproof walls, a seating area, a dining area, a flat-screen TV with cable channels, as well as city views. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Kitchen
  • Fireplace
  • Additional toilet
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Stovetop
  • iPad
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Private apartment in building
  • Toilet paper
  • Baby safety gates
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access

• One-Bedroom Apartment

  Featuring a private entrance, this air-conditioned apartment consists of a kitchen, 1 bedroom and 1 bathroom with a bath and a shower. Meals can be prepared in the well-fitted kitchen, which is equipped with a stovetop, a refrigerator, kitchenware and a microwave. The apartment provides a flat-screen TV with cable channels, soundproof walls, a seating area, a dining area as well as city views. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Kitchen
  • Fireplace
  • Additional toilet
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Stovetop
  • iPad
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Private apartment in building
  • Toilet paper
  • Baby safety gates
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access

Guest Reviews

• Stephen (5/5): Passable - Close to the lake. Next to construction work.
• Emma (9/5): -
• Andrea (10/5): -
• Matthew (9/5): -
• Marta (8/5): No esta mal - Lo mejor que tiene el alojamiento es la ubicación ya que esta cerca del centro pero fuera del bullicio. El apartamento es sencillo pero tiene todo para cumplir la estancia. Lo bueno también es que hay un señor 24h en la entrada No me gustó que el conserje de la puerta no habla nada inglés y es muy difícil comunicarse. El mobiliario debería modernizarse El apartamento no está insonorizado, había unas obras y se escuchaban un poco al despertarnos
• Conor (10/5): Thanks for the stay :) - The location is good in a quiet area with plenty of restaurants around. Nice big room.
• Tong (10/5): -
• Claudia (10/5): To be recommened. - Clean room. The bed, shower and TV ((Netflix). It was little bit further of the city centre than expected.
• Léveillée (9/5): - Le.personnel a été très accueillant et aidant. Particulièrement le fils des propriétaires qui a répondu à nos demandes très rapidement.
• Andrzej (8/5): - Lokalizacja
• Lucie (10/5): Parfait - L'emplacement au calme sur une petite ile. Le confort et la taille de la chambre. L'amabalite et la gentillesse du concierge. Je recommande vraiment pour qui veut du calme sans etre trop excentré. J'ai tout aime car je recherchais du calme apres un petit sejour dans le tres bruyant OldQuarter mais il faut savoir qu il fait marcher environ 25 min pour acceder au coeur de ville touristique. Ceci dit cette petite ile est une quartier sympathique et paisible avec ses petits restos et cafe et meme un petit resto de streetfood a tabourets en plastique juste au pied de l'immeuble.
• Leon (10/5): In Kombi mit einem Scooter (um die Ecke ausgeliehen) perfekte Ort für ein paar Tage Hanoi!!! - Das Personal und die Besitzerin sind sehr nett und hilfsbereit!!! Das Zimmer ist groß und gut ausgestattet. Die Lage ist perfekt!!
• stacey (8/5): -
• Christine (9/5): -
• Marie (10/5): -
• Rafaël (9/5): Ruim appartement in een top locatie met alles wat je nodig hebt vlakbij - Voor een super drukke stad als Hanoi is deze plek rustig en heel fijn. —
• Phạm (9/5): -
• Seyedeh Dorsa (10/5): -
• Giulio (10/5): - Nos gustarpn muchas cosas: la ubicación que era cerca de todo a pie en una zona linda y tranquila, habían supermercados plazas y cafés cerca. El apartamento es muy acogedor y espacioso, perfecto para largas estancias y trabajar remoto fue muy cómodo. También hacían limpieza a la habitación 1 vez por semana. Las señoras de la limpieza y los porteros eran muy amables.
• Brian (9/5): -
• Hoang (10/5): - Our stay at An Nguyen building was superb. We booked this accommodation because it was near our relatives's place and in proximity with Truc Bach lake, which was also convenient to travel within the city centre. The staff was very friendly and helpful during our stay and attentive to our every needs. The facilities exceeded our expectations. The traffic in the city centre is really hectic and it might take a while to reach to destination during busy hours. But it was worth it for us during our stay.
• That (8/5): -
• Pellegrin (9/5): - Je l'avais choisi parce que j'avais remarqué que le quartier était plutôt calme. Chambre très agréable, avec tout ce qu'il faut et en plus l'utilisation de la machine à laver est gratuit avec étendage à disposition ou sèche linge mais c'est payant.
• Peter (8/5): -
• Peter (8/5): - It was the right price at the right location I liked it. Good price point of what we wanted
• Hades (8/5): -
• billthebof (8/5): Apartment not a hotel - Apartment not a hotel. OK if you want to be in that location and away from the pandemonium of the old city. Nothing, just don't expect a hotel.
• 紘佳 (8/5): 部屋は最高、サービスはイマイチ - 家族での旅行に利用しました。ノイバイ空港からの送迎タクシーも手配してくれてスムーズでした。 入国初日と帰国前日にこの宿に泊まりました。シャワーが熱く水圧も使いやすくて良かったです。トイレとシャワースペースがガラスで区切られているのでトイレが水浸しにならないのも快適でした。利用しませんでしたがキッチンが着いてます。調味料はありませんが食器類やフライパンはありました。ハノイの観光地や両替所までは徒歩30分程度かかりますが、散歩も新鮮で楽しいですし、ホテル近くに美味しいレストランやカフェもあり交通量が多すぎず快適な立地でした。 WatsAppでタクシー手配などのやり取りをしました。 最初にファミリールームを予約したのですが「トラブルがあってその部屋は使えない」と連絡が来ました。結局ツインルームとダブルルームの2部屋に変更せざるを得なく、値段交渉にも応じてくれましたが、結果的には最初の予約より値段が高くなりました。直前の連絡だったので他のホテルを安く取ることもできず、その点は残念でした。 また、「帰国前にバインミーを買ってから空港に行きたいからタクシーのドライバーにその旨を伝えて、予約してくれないか」と相談したら快く応じてくれたしたが、やり取りに食い違いがあり、出発の朝にタクシーが居ませんでした。フライト時刻も迫っているのでもう面倒で自分でGrabを呼んだら、Grabの運転手にバインミーの店に寄るように伝えてくれました。実際に案内された店はバインミーの店ではなくただパンを売ってる店だったのでバインミーは食べられませんでしたが。 手配してくれたタクシーも日本と比べたら破格の料金でしたが、Grabの方が若干安かったです。
• Alison (8/5): Would stay again - Lovely friendly staff. The option to use the washing machines was very helpful. Air conditioning was a bit noisy.
• Abhishek (10/5): Good location, spacious apartment with all the facilities - Excellent spacious apartment with good location. Highly recommended Staff doesn't speak English so communication is bit of problem.
• Raphaël (9/5): -
• Britta (10/5): - The reception and the Team was really friendly and helpful!
• Gisela (10/5): Good stay at good price - Good location, quiet apartment, comfortable and clean.
• Brahim (8/5): - Tres bon emplacement Bon rapport qualité-prix chambre propre Fenêtre pas super insonorisée, on entend dans la petite ruelle et la rue. J’aii fait 3 nuits et c'était bien Bruits dehors et parfois couloirs J’etais au 2eme etage
• Huong Xuan Thien (10/5): -
• Mathilde (8/5): -
• Vineet (9/5): -
• Kayne (9/5): Great apartment - Great apartment. Good size and has a good desk for work and a separate table for eating. Nice staff and good security. Air con, Wi-Fi, TV.
• emoke (10/5): -
• ria (9/5): Heerlijk rustige locatie in stad, dicht bij centrum. - Rustige locatie in hectische stad. Het dakterras.
• mickael (9/5): -
• Yasmin (9/5): Perfektes Preis Leistungs Verhältnis! - Die Unterkunft hat ein super Preis Leistungs Verhältnis. Es ist sehr sauber, das Bett ist gemütlich und auch die Dusche ist toll. Auch die Lage hat uns sehr gut gefallen. Es ist ein wenig außerhalb der Altstadt, dafür aber deutlich ruhiger und angenehmer. Außerdem gibt es in direkter Umgebung tolle Kaffees und Restaurants!
• Dirk (10/5): - Die Unterkunft liegt in der Altstadt und ist sehr gut zu erreichen. Auf der Straße ist bis ca.22:30 Trubel und danach sehr ruhig. Das Zimmer war groß mit Bett und Couch. In der Umgebung gab es ausreichend Verpflegung. Gute Kommunikation mit der Unterkunft. Haben direkt einen Fahrer zum Flughafen geschickt. Sollte man unbedingt annehmen. Taxi sind viel zu teuer und man kann leicht verars.... werden.
• Patricia (10/5): - Hotel bien ubicado en un barrio cerca de muchos cafés y del lago. Silencioso y con buen espacio en las piezas. Personal muy amable. Nos ayudaron a reservar tours y taxis. Las camas cómodas. Con refrigerador, hervidor electrico y ollas si uno quisiera cocinar. Se puede comprar agua en la recepción. Llegamos antes de la hora del check in y nos permitieron ingresar a la habitación. Tiene ascensor. Respondieron siempre rápido por WhatsApp. Nada. Todo bien.
• Lê Nữ (10/5): Tuyệt - Trung tâm thành phố, khách sạn thân thiện, hỗ trợ tốt
• Jessica (10/5): - Appartement grand confortable et propre. Très bon accueil du personnel. Je recommande
• Chi (9/5): Location ! location ! Too far from the old quarter .. -
• Aline (9/5): -
• Nora (3/5): - The hotel was located in a nice neighborhood close to the lake. There are cute cafes and restaurants close by and you can walk nicely along the water side. The room was spacious. The apartment was incredibly basic, both in terms of amenities and atmosphere. There were no power outlets next to the bed, no bedside tables, there was a big kitchen but the cabinets were all empty but one, sponge for dishes was dirty. The bed was placed by the window which had roll down curtains with big gaps in between, no pull down curtains whatsoever. The whole place felt worn down and totally soul-less. The hotel is situated on a really busy street and it's incredibly noisy. Overall, I do not recommended going here, especially for this price. They take no pride into making it comfortable or cosy for guests.
• Villemaire (7/5): très court mais chouette - agréable manque de modernité
• Wendy (6/5): Inexpensive, with fair amenities, typical hard bed, spotty wifi, but still decent. - We liked the area. It felt authentic and not crazy busy. Easy to walk around without too much traffic. Unfortunately the shower wasn’t slopped properly to the drain, so when showering the bathroom floor would flood. We eventually figured out how to hold the water back by using a towel which got pretty soaked and still had water running into bathroom area. The wifi was decent throughout the day, but evenings it was spotty. But the room was inexpensive, so we didn’t worry too much about it. The room was quite large and it had some kitchen amenities which was nice.
• Ole (7/5): -
• Mr Matt Wilkinson (8/5): Good value, large apartment, excellent location! -
• Aaron (10/5): - The apartment is great. Spacious, clean, had complete utensils, AC works great, hot water works great. Didn’t have any issue with noise at all. The staff - very helpful. Always had a friendly smile when you bump into them at the property. Apartment location is great - I had stayed before in Westlake but it was on the other side. The side of the lake where the property is is far better than where I stayed before.
• Anh (10/5): Quá ok - Khá là đẹp thoáng sạch sẽ bảo vệ rất chu đáo
• Lĩnh (9/5): Good - Trung tâm, tiện di chuyển Thêm gương cá nhân trong phòng nữa là okie
• Nhật (10/5): -
• Thư (10/5): - Căn hộ có vị trí thuận tiện, cách hồ Trúc bạch vài bước chân, gần nhiều địa điểm ăn uống, cafe. Phòng sạch sẽ, giường rộng, có bồn tắm, nước nóng mạnh. Sân thượng nhìn được ra hồ Trúc Bạch và hồ Tây. Giá phòng rất hợp lý. Anh bảo vệ thân thiện. Mình thích tất cả.
• Lê (9/5): -
• Tri (10/5): Phòng nhỏ xinh - Phòng sạch sẽ, chủ nhà nhiệt tình, chu đáo. Chú bảo vệ thân thiện.
• Sayan (10/5): - Very polite and courteous owner. Room was quite spacious, clean and had all the amenities listed. The elevator in the ground floor has a step to get down. If not noticed, one can stumble over.
• John (8/5): -
• Vidaillac Jimenez (7/5): -
• Hoang (10/5): Exceptional -
• Mikolaj (10/5): An amazing place! We're gutted we didn't stay here longer! - The room was huge! Massive beds, fridge freezer and cooking space! There was nothing we didn't like!
• Thomas (10/5): Exceptional -
• Jonathan (7/5): It was perfectly fine for what I wanted, which was a cheap one night stay in my favorite part of Hanoi - Great location Wi-Fi did not work and the drain in the shower/bath was closed almost completely so it took ages for Water to run out. The place had a bit of a smell of damp about it.
• Albert (10/5): Quiet place and very good location - Very good location and nice apartment. Great service! There are many mosquitos in the zone as the appartment is close to a lake.
• Cynthia (9/5): Superb - attentive service.
• John (9/5): Excellent all round - Excellent all round
• Naoush (9/5): Superb -
• Ruby (8/5): Great room - Great room, spacious and comfortable. Location is pretty out the way, especially if you are only visiting Hanoi for a short time. There was a mix-up when we checked in as they put us in the wrong room by accident. The man downstairs wasn’t too friendly when this happened. Otherwise great stay. Free water refill and has a lift.
• Izra (9/5): Starting point to explore Hanoi from this comfortable accommodation - Although it is a bit far from the old town square, there are many food stalls and restaurants within walking distance. If you are vegetarian, you can buy vegetables or fruits at the local market nearby. Nothing
• Oyedola (8/5): Very good -
• Quang (8/5): It's okay - Location is great, quiet, alot of cafe and restaurant around. Easey to get to the center - Hoan Kiem lake. Our room is a bit old, smell moldy, dusty. But the restroom is new. So it's fine to us.
• Jenna (10/5): Spacious and clean, good location - Was a spacious and clean apartment in a great location. Lots of cute coffee shops and cafes in the nearby area, as well as the lake. Was convenient and great price
• Kai (7/5): Good -
• Ronil (10/5): Exceptional -
• Callie (10/5): Exceptional - The staff were extremely helpful and available to message through WhatsApp if there were any issues. They easily extended our stay for us so we could spend more time in Hanoi. The room was clean and spacious. Nice location not too far from the old quarter.
• Laura (10/5): Exceptional - We had a absolutely great stay in this place, we stayed for one week. The apartment was spacious, very clean, had a nice little kitchen, the bed was comfortable and the location perfect. It's next to West lake so it's great for some cleaner air and walks but it's also not far from the old town, you can reach a lot in 15min walk or a short taxi ride. The staff was great, very helpful and the laundry service was good too. We would definitely stay here again.
• Lorella (4/5): Disappointing - It looked different than the picture, much older furniture. It was a very very simple apartment. We only came here to shower and sleep and left very early in the morning and it was acceptable.
• Juraj (7/5): Good - It is all about location which is perfect. Very helpful host (thank you again!) Generally quiet (by Hanoi standards). Good bed (hard = good) soap missing, no bedside table to put stuff, lacks overall maintenance a bit, A/C unit and fridge can be noisy af, no rack or towel to dry off the washed dishes, would be nice to have more light sources in the room other than the main one which is very bright
• Frank (8/5): Very good -
• Karol (10/5): - I had an amazing stay at this apartment! The beds were incredibly comfortable, ensuring a great night’s sleep after a long day of exploring. The air conditioning worked perfectly, keeping the space cool and refreshing throughout my stay. The location was absolutely ideal—everything I needed was within walking distance, from restaurants and shops to key attractions. It made getting around super convenient. A special shoutout to Celina from customer support—she was extremely helpful and went above and beyond to make our stay even better. Her local tips and recommendations positively impacted our experience, and we truly appreciated her warm and welcoming attitude. One thing to note is the gate is closed at night, which adds to the overall security of the property. If you arrive late, don’t worry—just knock, and the friendly night guard (or "guardian angel," as I like to call them) will promptly let you in. Highly recommend this place for its comfort, convenience, and exceptional service!
• Mario (9/5): Superb - This place is very well-located, making it easy to explore the area. Celina took great care of the guests and was always helpful, creating a welcoming and comfortable atmosphere. The cleaning and laundry services were also excellent—everything was clean, and my laundry was returned fresh and well-folded. A solid choice for anyone looking for convenience and good service. In walkable distance are several coffe shops and restaurants, perfect location for a short or long term stay in Hanoi.
• Marin (8/5): great for a short stay if you need a well located place where you just come to sleep at night - Location is great and communication with Celina was really nice. She was very prompt to reply to all the questions we had and help organise daily trips. The apartment had everything, it's ok, but furnitures were a bit old, smells a bit old and the shower needs some improvement. But it matches with with pricing, so I guess it's ok.
• Ordúñez (9/5): Superb -
• Lucie (10/5): Exceptional -
• Joe (8/5): Very good - Value for money it was good. WiFi was not very strong.
• Kudzai (10/5): Exceptional -
• Lộc (10/5): Exceptional -
• Chun-tzu (10/5): Good location and cheap - Good location and cheap
• J (10/5): Perfect location to expore the lake and Hanoi - The location is fantastic. A very good local restaurant round the corner a coffee shop and cocktail bar next door and lots of small bars and coffee shops within a short walk. Can reach Old Town in a 15 mins walk Also very very close to the lakes. Celina gave the best customer service I have ever seen. She was available on WhatsApp to give advice and help with recommendations for attractions in Hanoi. She even sent me a weather warning when a cold spell was coming so I had chance to buy some warm clothes! I had a small problem with my shower and when I reported it to her no sooner had I put my phone down there was a knock at my door and the maintenance man sorted the issue out within 5 mins. Thank you for your help and outstanding customer service My room didn’t have much of a view but I spend so much time exploring the lovely area that I really just used the apartment for sleeping and showering.
• Silke (8/5): We had a lovely stay at An Nguyen building. - We had a lovely stay, the personel was really kind and helpful. Trough whatsapp we were very kindly assisted with our plans, including a chaffeur to Ba Vi, which was very professionally organised. Futhermore the location was great! Because the dishes dry in one of the cabinets, there was a bit of a moldy smell if you opened this cabinet. the rest of the facilities were nice and clean.
• Phương (10/5): Exceptional -
• Vijayakumaran (10/5): Vijay - Cheap comfy accomodations Nil
• Edina (9/5): It is a basic but clean studio flat, perfect choice if you are traveling on budget. - The small island is my new favourite neighbourhood in Hanoi and the An Nguyen Building is in perfect location for exploring that area. The hosts are also nice and welcoming.
• Minh (8/5): Very good -
• Laurie (10/5): Exceptional -
• Vijay (10/5): It was worth - its nice properly, nice location. Staff was cooperative and nice specially Celina. She is asset I like every thing

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