My Moon Hotel
Location: 59 Cua Dong Street, Hoan Kiem District, Hanoi, 10000, Hanoi, VN
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Experience the charm of Hanoi at My Moon Hotel, your perfect getaway in the heart of the city.
Recreational Opportunities
Embrace the outdoors with our bicycle rentals, making it easy for you to explore the vibrant streets of Hanoi. Enjoy complimentary Wi-Fi and concierge services to enhance your stay.
Dining Delights
Savor delicious meals at My Moon restaurant, or grab a quick snack at our deli. Don’t forget to unwind at our bar/lounge, where your favorite drinks await after a day of adventure.
Comfort and Convenience
Retreat to one of our 35 well-appointed air-conditioned rooms, featuring minibars and flat-screen TVs. Relax with rainfall showers in private bathrooms and stay connected with complimentary internet access.
Don’t miss out on the opportunity to enjoy a memorable stay at My Moon Hotel – book your room today!
Important Information
- One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- No pets and no service animals are allowed at this property.
Policies
Check-in: 02:00 PM - Anytime
Check-out: 12:00 PM
Amenities & Facilities
- Proposal/romance packages available
- Express check-out
- Free WiFi
- 24-hour front desk
- Luggage storage
- Express check-in/check-out
- Designated smoking area
- Concierge service
- Elevator
- Bicycle rentals nearby
- Breakfast available (surcharge)
- Television in common areas
- Safe-deposit box at front desk
- Free newspapers in lobby
- Express check-out
- Express check-in
- Ecotours nearby
- Tours/ticket assistance
- Free wired internet
- Snack bar/deli
- Scooter/moped rentals on site
- Airport transportation - pickup (surcharge)
- Couples/private dining
- Motorcycle parking only
- Proposal/romance packages available
- Bicycle parking available
Rooms Available
-
Family Suite
1 Double Bed and 1 Twin Bed
376 sq feet
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, desk, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Visual fire alarm
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Fan
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Portable fan
- Bedsheets provided
- Highchair
- Champagne service
- Soap
- Visual fire alarm
- Doorbell/telephone notification
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Deluxe Double Room
1 Queen Bed
237 sq feet
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Accessibility - Visual fire alarm
Need to Know - No windows
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Fan
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- No windows
- Rainfall showerhead
- Portable fan
- Bedsheets provided
- Highchair
- Champagne service
- Soap
- Visual fire alarm
- Doorbell/telephone notification
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Junior Suite, Balcony
1 Double Bed OR 2 Twin Beds
301-sq-foot soundproofed room, balcony/patio with city views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, desk, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Visual fire alarm
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Fan
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Balcony or patio
- Free cribs/infant beds
- Portable fan
- Bedsheets provided
- Highchair
- Champagne service
- Soap
- Visual fire alarm
- Doorbell/telephone notification
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Guest Reviews
- Ana (7/5): -
- Pushpendrasinh (6/5): Staff are realy helpful, cooperative and nice. - We are vegan, so breakfast was not important. The location is nice Washroom could be better
- Godwin (9/5): Superb -
- aanchaltomar (8/5): Good Budget Hotel - Just know this, it is a budget hotel and offer whatever best they can, for the amount you pay. The location is amazing, walking distance from train street and old quarters. The rooms are small but clean, you may or may not get a window in you room, please also know that a window in room is a luxury in Hanoi. Washrooms are small but clean. Not very lavish but comfortable rooms. They rooms have lockers inside cupboard, but small wooden box locker. Breakfast could be better, they have a basic one, but again looking at the price, I would not complain. The receptionist is very helpful and even arranged a last minute trip to Ninh Binh (though it was expensive but worth it) Would recommend if you are looking for budget hotel in Hanoi. Stayed for 2 days on 11th & 12 Dec 2024
- PallaviC82 (4/5): Not as expected! - I booked this hotel perceiving as 3-star and also because of all the good reviews it shows up online. However, it's not. I had pre-booked their basic standard room for 1 night and upgraded room for 3 nights. Their standard rooms are extremely small, not suitable for even one person. The rooms are not properly cleaned on daily basis. The breakfast area is extremely small, far below average with very limited options. The washroom had bad smell. It seems the hotel is not renovated since long time. Staff keeps asking for review and can also compensate the below average room experience by giving free or discounted rate for cab to airport. However, just asking for review won't work until actual renovation is done. The only pros is the location. All the major attractions are nearby. Please don't go by reviews as most of them are not honest.
- David (8/5): Very good -
- J (10/5): Exceptional -
- J (10/5): Exceptional - The staff is very accommodating especially Hannah. She gave us travel tips and assistance even before our trip to Hanoi.
- Kenneth (10/5): Exceptional -
- A5811BMangell (8/5): MyMoonHotel Hanoi - The hotel is situated in a quiet lane and is peaceful, an escape from the noise, congestion and busyness of Hanoi. It’s a short walk to train street. The deluxe queen room with no window was small but still clean and comfortable. We upgraded to the double room with balcony when we returned from Halong Bay. The room was spacious, clean and comfortable. Hannah, Leo and the staff were helpful and friendly. They prepared takeaway breakfast for us when we had to leave very early for Sapa and stored our excess luggage while we were away. Overall, a pleasant stay.
- Angel (8/5): The hotel is situated in a quiet lane and is peaceful, an escape from the noise, congestion and busyness of Hanoi. It’ - Clean, comfortable, spacious None
- Seow (6/5): Good value for tight budget - Very friendly & helpful staff Breakfast choice limited Toilet has no proper shower box, hot water mixer difficult to control
- Climber45148743323 (4/5): Mindless, insensitive behavior of night staff - Noisy hotel due to a poorly covered/ insulated shaft. Bad smells and cigarette smoke from insensitive staff members loudly chatting & smoking away till 2am in the morning completely ruined our night's sleep. Wish bathrooms have a firm wall partition instead of moving glass doors & almost transparent blinds!
- Cheri (6/5): Small Hotel near Hanoi Train Street. Staff will force to give 5star review. Dont give in. - The location was perfect. Within the Old Quarters and walking distance to Hanoi Train Street. The front desk was open hours and we had a guy wait for us since we had to check in the middle of the night since we rode a night bus from Sapa. Very limited breakfast options. The room was a bit tad small. What we hated the most was that at checkout, the guy in charge at the front desk wouldn't let us go until we submitted a 5-star review of the hotel. We don't like the idea of being forced to give a high rating even if we were not satisfied with the stay. I told him that I would leave a review as soon as we were back home so I could be more detailed but he just kept on holding us up and insisting on rating them.
- Narendrasinh (10/5): Exceptional - Location & room is big , staff was good
- Dipanjan (10/5): Exceptional - Staff behaviour and attitude. Andy was very helpful. He made it super comfortable for us. Always there to help. Hannah was supportive as well.
- Dipanjan (10/5): Exceptional - Great support from my moon staff especially Andy. Hannah was also very helpful.
- viksita2016 (10/5): Nice hotel - Nice hotel ,decent rooms ,clean washrooms ,very close to railway street hanoi, and close to old quarter, reception lady is very helpful, staff coordinates really well ,Good breakfast for vegetarian, kids and family friendly hotel,MUST VISIT
- Dela (8/5): Very good -
- Puneet (10/5): Exceptional - Absolutely wonderful stay and staff was a very humble specially the Reception team. Tea can be added in Rooms
- Jaton (9/5): Superb -
- Quynh (9/5): Superb -
- 345kanchanp (10/5): Excellent hotel and staff - My Stay at My Moon hotel Hanoi near the old quarters from 19th - 23rd April 2024 was absolutely fantastic. The hotel is situated at a walking distance from the famous Train Street & Hoan Kiem lake and other attractions. The young lady Hannah whom we first met at the reception was so welcoming, helpful & understood our requirements so well. Hannah organised our trips to Ninh Binh & Halong Bay which was a 5 star luxury cruise. The service of the tours were as promised. The entire staff at My Moon hotel were so so helpfuI Mr Ha (work in the afternoon shift) is very helpful, he guided us how to go about for night market and dinner options. Mr Leo ( work for night shift) available when anything is required at night. Mr Tan Miss Quynh Anh Housekeeping: Diep + Sam , made sure the rooms were clean when we were out. Without disturbing us anytime. Chef: Son made fantastic Omelette Bell: Cong + Catl My Moon hotel Hanoi is highly recommended & you will enjoy your stay here with very young and helpful staff for sure.
- David (10/5): Exceptional -
- Mark (10/5): Exceptional -
- Mark (10/5): This little hotel is closer enough to the touristy things that you would want to see but not so far away. That’s really - They were fair and friendly and nothing was too much trouble.
- Khuny (8/5): Very good -
- Donald (10/5): In Hanoi I would stay there again. - The room was large and had good hot water. And very quiet at night .The location was great .You could walk any where . The Staff was very friendly . Hannah the tour guide arranged trips for us to Sapa and Cat Ba island . We could leave our luggage there. And take a smaller bag for these overnighters. Thanks
- Jaime (10/5): Exceptional -
- Jaime (10/5): Highly recommended!! Staff is very helpful - Staff is great, specially Hannah who is super helpful with everything (from tours, to booking trains etc..) our stay was amazing. Highly recommended and very good location. -
- Garg (10/5): Exceptional -
- Rucha (10/5): Exceptional - The rooms were very spacious and the staff were very helpful! It's very close to the train street as well. The rooms are also very quiet not too noisy. Definitely recommend!
- Tenzing (10/5): Exceptional -
- Ghui (7/5): comfortable - room are neat and clean nothing we didn't like
- Mohammad (10/5): Excellent staff with excellent service. The room was also quite good. Value for money. - Service, room everything
- Christopher (10/5): - Great boutique hotel in a fantastic location close to the action. Staff were extremely helpful. Hanna was amazing helping us with dinner spots and tours. Take advantage of this service. Morning breakfast was great, and OMG the coffee is fantastic. Had the PHO every morning. So good. Just great value overall….
- Yann (10/5): Exceptional - Thus is my first day in Hanoi, staffs are very friendly and nice. Highly recommendation.
- Victoria (10/5): - Great hotel and amazing value. Location is great - not in the centre of the old quarter, but a quick walk to the hustle and bustle. It is right by train street, which is nice. The best part about this place are the staff - they are so friendly, accommodating, and helpful. The breakfast was delicious and versatile. Beds, duvet, and pillows were extremely comfortable and we had great sleeps here.
- William (10/5): - The most comfortable night's sleep I had in Vietnam. All of the other hotels I stayed at during my vacate had hard beds and flat pillows. My Moon hotel also has a decent breakfast. Very pleased
- Mykeyss (6/5): Nice location but toilet is an issue - Two to three star hotel. Location is not too bad, at the edge of old quarters within walking distance to most amenities. Do take note of the toilet if you are travelling with friends or grown up children. The toilet uses see through glass a 'wall' so there is not much privacy even with the curtain provided as the curtains are kindof translucent. Hotel breakfast will be the same food everyday no matter how long you stay. Staffs are friendly.
- Indra (10/5): Exceptional - I like to jenna and your staff Your breakfast is good food And your service is very soft. Thanks Prosanta Indra
- Caroly (9/5): Charming hotel near city - Such a charming hotel with friendly staff members that help you with anything you need. The rooms look cute and the breakfast was filling. Its located very near the center and its easy to walk around the city. Theres a mini fridge and complimentary water bottles which came in handy. We only got to spend one night here 😥
- Paddy (10/5): Great stay - It's really good to stay, the staff really nice, especially Ms Dung ( Jenna) lovely and helpfull :))
- Rathendra (10/5): Thank you My Moon Hotel - We stayed 6 nights. The room was super clean. All of the bedding linen smells good. Same day laundry service, really clean. Simple breakfast but tasty. Front office staff: Dung, she was kind, informative and very helpful toward all of our needs. We will definitely stay here again. Thank you My Moon Hotel
- Pete (8/5): - It’s a small property with rather outdated decor and facilities but it’s good value and the staff try ever so hard to make your stay pleasant.
- Adventure08141721589 (10/5): Clean, Comfortable Stay with Lovely People - Great hotel well located, very clean and amazing helpful staff who could not do enough for you to make your stay comfortable and fun. Price wise good value for money. We stayed a total of 13 nights using the hotel as our travel base to regional areas and then returning. By the time we left we felt like family and really appreciated how hard the staff worked for us. We would definitely stay there again if we get back to Hanoi. The staff also gave us great tips on where to visit and great eating places and arranged transport for us to Sappa, Tam Coc, Halong Bay, airport, etc. all at very reasonable prices which made life very easy for us. We also appreciated that they stayed in touch on our trips to make sure all was going well and we were happy. Lovely genuine people making our stay a real pleasure.
- Grace (9/5): Superb -
- Yadu (10/5): Exceptional - nice & recommonded Location , good facility Welcoming and good hospitality by receptionist Hannah , Thanks for co-ordinating day trip
- Jaganmohan (10/5): Very beautiful trip - Food is good and staff is very friendly especially Hannah and jenna Nothing
- Harveyji (10/5): A great hotel to land in Hanoi - Staff is friendly and very helpful and always cheerful. Breakfast is very good. Great location. Quiet, clean. Junior suite is spacious and balcony offer street view. Bed very comfortable. Very good value. Would return.
- Fernando (10/5): melhor lugar em Hanoi - excelente localização e atendimento maravilhoso da Jenna
- Sergio (10/5): I had very pleasant days at My Mom hotel, the staff is very kind, especially Jenna, she is willing to help you with ever - The hotel is very well located, close to restaurants and tourist areas of the city. The rooms are super spacious and clean, the staff is very friendly
- Ian Sai-fung (6/5): - Most staff seems to not be able to understand basic English like bus/taxi,airport etc. Communicating with them is a big hassle.
- Vaishali (9/5): Superb -
- Natalia (10/5): Famous and absolutely stunning hotel - This hotel is fabulous! I was staying there 2 days and felt completely happy. Completely amazing interior. My room was small and I really enjoyed of it. Very cozy and clean. Staff are friendly, very helpful and polite. One of them knows Russian language even. Her name is Zina. Dining room is perfect! Breakfast very delicious and always on the time. What I also like that hotel located in very comfortable location in old city. I fall in love to Hanoi and highly recommend this hotel to everybody. Unfortunately some staff doesn't know English. But Google translate helped us
- Emma (1/5): Don’t stay there - Nothing, everything was terrible Really noisy, dirty, bad breakfast, rude staff
- Govanthan (8/5): Very good -
- Adrian (7/5): Good -
- Sumeet (10/5): Exceptional -
- Ben (10/5): Exceptional - Staff extremely friendly (Lee I think his name was) very helpful when my girlfriend was sick and to help us find a hospital during the night. All staff very friendly Excellent location, clean and comfortable room One of the lights in the room flickered a lot. Hole in the corner of the room so you can partially see into the rooms above and below
- Zoe (7/5): Leo and all staff were very friendly and helpful. - Conveniently located, I got what I excepected in terms of price/value. The room was a bit stuffy.
- Bala (10/5): Decent small room with all required facilities, nice location and great staffs!!! - I liked everything! It's located just opposite to an army headquarters! so safe place. Staffs are so good and friendly especially Mr. Kevin and Mr. Leo! Both are very good... Kevin provided lots of local information, so I used to ask him all details before I go out! Morning breakfast was very good, decent! Small room with all facilities! Thalong Water puppet show, Beer street, Night Market, Lake all are walkable distance! I loved Hanoi... Nothing much, I enjoyed the stay!
- Angela (9/5): Worth staying when visiting Hanoi! - Beautiful hotel and rooms, great breakfast, nice staff
- hawazinm2022 (10/5): Best hotel in Old Quarter - 12 uur geleden op Google I highly recommend staying here when visiting the Old Quarter in Hanoi. The staff is excellent. The rooms are clean and spacious and i felt really welcome here. I had a motorbike accident and every day they helped me clean the wound and they even had a private doctor take care of me. I could not have wished for more and I honestly feel blessed to have stayed here. Thanks again Charlie and everybody else i really appreciate you guys
- Trang (7/5): Good -
- Ajith (10/5): Great if you are looking for a cozy place in a prime location with value for money. - I was impressed by the immaculate cleanliness and overall aesthetic of the hotel. Although not excessively lavish, the place had a cozy and inviting atmosphere that exceeded my expectations. What truly made my stay memorable was the staff. Kevin, Leo, and the wonderful ladies at the kitchen and reception went above and beyond to ensure I had a fantastic experience. They were always available to answer any questions I had and even provided me with useful information via WhatsApp. Their warm and hospitable nature was undoubtedly the highlight of my stay, and I couldn't be more grateful for their exceptional service. Nestled in the heart of the city, this hotel's prime location provided easy access to all the important places I wanted to visit. If I had to nitpick, the it says the room had a balcony, but it was too small not usable as it was overlooking the busy road.
- Alexander (7/5): Good place but servers and breakfast need to improve! - The hotel has a good location and the second room that was given to us was much bigger and brighter.. Not good breakfast and during all stay has a construction noise from early morning ..I did complain to the receptionist but not much was done ..!
- Joseph (8/5): Very good - Room was comfortable and spacious Staff was very friendly, visibly invested when speaking with people staying at the hotel Prime location for exploring the city Breakfast offers an à la carte menu Felt very safe throughout the stay Room could have used more plug sockets Sometimes the bathroom had a bit of a smell - but not noticeable in the room. Breakfast could have had more options
- Caroline (10/5): Exceptional -
- Catherine (9/5): Memorable Stay - Hotel was located in a safe area (next to the army camp). Location was easy to move about & conveniently located plus able to cover a number of places on foot. Breakfast was average - simple, good & satisfying. Staff was super friendly, helpful, polite & always greeting with a smile. From the moment we step foot into the hotel till our departure, it was more than pleasant. Always giving advise on things to do and even took the effort to remember us. Many thanks to the staff Julia & Charlie who did our check-in & Kevin who was pretty profound on local knowledge and gave help & advise on sightseeing questions. Had to take a flight of stairs to our room.
- Wah (10/5): - All staff are very friendly especially the receptionist lady was very sweet and helpful, hotel is cleaned but fancy, and breakfast is ok. You get what you paid for.
- Barry (10/5): An education - We have used Booking.com for twenty years or more, and we have never needed to give a poor revue. We would rather talk to the hotel management ourselves. But I can assure you our experience with My Moon Hotel has been excellent from the moment we arrived, Charlie welcomed us and Kevin has made our life booking trips etc great. Both guys speak fluent English and all the staff have really welcomed us , thank you (gammon) everyone.
- Don (10/5): My stay was very good thanks to the staff. - The staff was very help full right from the time I walked in to the hotel. Also helped with a tour and hotel booking The breakfast was very good. Location easy to locate.when
- Laura (10/5): Exceptional - Super friendly and helpful staff! Kevin helped us so much with everything like booking tours, getting an SIM card etc. We booked the junior suite, which war spacious and had all the accommodations we needed. The hotel is located in a central but not too busy area. Would definitely come back!
- Marius.k (9/5): Superb -
- Piyush (6/5): Pleasant -
- Vineet (10/5): Worth the price - Location
- Nadia (10/5): Exceptional - Hotel and rooms are lovely and clean. The staff were the highlight. Very chatty and friendly, giving us advice on things to do and their English was perfect. Nothing
- Sam (10/5): Exceptional - From arrival until departure my stay could not have been more pleasing. Allowed early check in and baggage storage as I had a late departure the hotel excelled themselves. Kevin on front staff gave help and advice on all my sightseeing questions, remarkable on his local knowledge. I would recommend My Moon Hotel to all family and friends. I look forward to staying again in the future.
- Lisa (8/5): Great value in Ha Noi - Location was ideal from our perspective. We walked everywhere. Slept well. Top marks to the staff. We stayed 5 nights. The bathroom design is cursed, and the room can get a bit of a drains vibe on and off. It was liveable.
- Stephanie (10/5): Definitely recommend staying here - The staff was super friendly and helpful. It’s a beautiful reception and the room is very nice with everything you need. The bed is very comfortable. My room didn’t have an actual window.
- Tom (5/5): don’t stay in room 301 unless leaking toilet has been fixed. - great location, cannot complain about the staff to be honest. breakfast was average but fine. Beds were comfy. The bathroom was not good, if our toilet wasn’t leaking water from the bottom which was a massive problem the review would be a lot better.
- Selwyn (10/5): Fantastic place to stay near the Old Quarter - The hotel was fantastic! The staff were very accommodating and friendly and the room was very nice (I stayed in the family suite). I highly recommend this hotel for anyone staying neat the Hanoi Old Quarter! Everything was great and I had no issues
- Asees (10/5): Exceptional - The staff is so nice and sweet and helpful, greeting with a smile helping with all luggage and facilities. Even helped with a better room. Thank you
- Bharan (9/5): Superb - the location is gem! Near to the old quarter of the town and right next to the train street. Provide you a decent breakfast.
- Bastian (9/5): Great Location and staff! - Kevin and the other staff were very friendly and offered help all the time. The location was great for walking around Hanoi. Room without windows. Breakfast order menu was interesting, but for a few options the ingredients were missing and therefore couldnt be made.
- Aurora (10/5): Great place with great staff - Clean place with amazing staff. Great breakfast consisting of traditional Vietnamese soup and the usual continental breakfast. The employees at reception helped us arranging transportation to Sa Pa with a reputable company at good price Not much to say
- staceyannv2023 (10/5): Awesome Stay - From the moment our group checked in we were warmly welcomed by the staff. Kevin in particular assisted us by recommending areas to visit. He is such a happy person and all his assist made the trip less stressful. The rooms were beautiful and clean. The breakfast very delicious as well. I will definitely recommend and visit in the future. Thank you all for your hospitality.
- karinav106 (10/5): Great hotel with amazing service - This hotel is so clean and beautiful! I really enjoyed the decor. The staff was professional and very helpful. Kevin did an awesome job making us feel welcomed. He ensured that our group had all information necessary before we left the hotel. The rooms were clean and had everything we needed. They were quick to provide anything we requested. The hotel is in walking distance to shopping stores and restaurants. I will highly recommend it!!
- Luke (8/5): great hospitality and very welcoming stay. - The location was perfect. within walking distance of everything. the best part about this hotel was the staff. all so helpful and have great recommendations especially Kevin. very simple room but well worth the low cost just for the location and staff. breakfast could of maybe been a bit better. not loads of choice but lots of options near by for other options.
- Jack (10/5): perfect if you just arrive off your plane journey - comfy beds! amazing staff!
- Megyn (8/5): Very good - The staff was so friendly and helpful. We were walking distance to many different places. Cute decor! Smelled a little like smoke. Could hear other people through the walls.
- G4775MEalisonf (10/5): Great hospitality - This hotel is cozy with a fancy feel. Clean rooms, hot water, and very friendly staff! 10/10 Definitely would stay here again! Our tour guide booked it for us and we are grateful for the welcoming smiling faces at My Moon!
- Levente (8/5): Very good -
- Benjamin (9/5): Great. I would definitely stay again if I am in Hanoi again. - The staff was excellent. They were very helpful. They explained the tours that they sell very well but no push at all. I am sensitive to noise. I could heard the train that runs from two blocks away. For most other people, the hotel should be an excellent choice. It was an excellent choice for me too despite the train noise.
- Alejandro (8/5): Lovely - Was our honeymoon and they prepared the room for us!!!!
- Elias (7/5): Good - Very kind personal that has always been helping with anything, great breakfast, and good quality for the price!
- Vanessa (8/5): Very good - I stayed during Lunar New Year where everything was closed. The young female receptionist called Tu went above and beyond making multiple phone calls to arrange a bus for me to go to Tam Coc.
- Stefano (8/5): Nice hotel in Hanoi city centre - The hotel is a very well located, clean and welcoming hotel. Our room was pretty but small without window. Staff was nice and helpful. Airport shuttles and other services were available at reasonable prices. Due to the lack of windows, the room became sticky quite easily after showering because shower and toilet were integrated in the room, with a glass door separation only. The breakfast offer may be more varied, and should be available at least until the official end of breakfast time. The last day we felt unwelcome taking our breakfast during the last 15 minutes, food and coffee were already removed before we had finished.
- Angela (10/5): - The staff at My Moon were all very friendly and had a lot of helpful suggestions of where to go in Hanoi. The location is perfect for walking to restaurants, temples, etc. The rooms are spacious and very clean. The transportation to and from the airport was very convenient.
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