Hilton Garden Inn Shanghai Hongqiao NECC

Location: No. 1915 Huqingping Road, Qingpu Di, Shanghai, cn

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Electric bicycle charging station
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Family rooms
• Lift / Elevator
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Ironing service
• Non-smoking throughout
• Shared lounge/TV area
• Allergy-free room
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Fire extinguishers
• First aid kit available
• Contactless check-in/check-out
• Smoke alarms
• Guest room sealed after cleaning
• Physical distancing in dining areas
• CCTV outside property
• Security alarm
• Key card access
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Self parking (surcharge)
• Fitness facilities (surcharge)
• Internet access
• Reception hall
• Secured parking
• Garage
• Electric bicycle charging station

Rooms Available

• Deluxe King Suite

  The spacious suite provides air conditioning, a seating area, a safe deposit box and a flat-screen TV. The unit offers 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Private bathroom
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Privacy curtain

• King Room - Mobility Accessible

  The spacious double room provides air conditioning, a seating area, a safe deposit box, as well as a flat-screen TV. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Smoke alarm
  • Privacy curtain

• King Room - High Floor

  This triple room is air-conditioned and features a flat-screen TV, a seating area and a safe deposit box. The unit offers 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Privacy curtain

• Twin Room - High Floor

  This triple room features air conditioning, a safe deposit box and a flat-screen TV. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Privacy curtain

• Twin Room

  This triple room features air conditioning, a safe deposit box and a flat-screen TV. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Privacy curtain

• King Guest Room

  The triple room comes with a flat-screen TV, air conditioning, a seating area, as well as a safe deposit box. The unit offers 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Privacy curtain

Guest Reviews

• Sebastian (8/5): -
• Sebastian (8/5): -
• Gonzalo Andres (10/5): Buena hospitalidad del personal , variedad en el bufet , súper recomendado el hotel - Ubicación, precio , limpieza
• AI-LING (9/5): -
• Alaadin (10/5): -
• Muhammad (10/5): -
• Muhammad (10/5): -
• Teck (9/5): Great amenities excellent - Rooms were very clean good amenities excellent breakfast Nothing
• Guest (5/5): -
• Dewald (4/5): For business trips to china, need internet to be up to standard - Upper class hotel, or that was that I thought Wifi not working Reported it and nothing was done Get advertised as high speed internet Had to pay very expensive for data
• ELBA CISNEROS (10/5): -
• Siming (10/5): -
• Kawaljeet (10/5): -
• Nurgul (10/5): -
• Lee (4/5): ok, overall is ok for me is only my 1st night recent trip is nightmare for me . - reception side staff is very friendly and provide a good service. location is perfect . the maintenance guy service is no good. as my recent trip my stay 9/4 untill 12/4 for the 1st night after i request the maintenance to check out my room aircond for 2 times. the maintenance feedback the aircond is ok no issue . my room air cong is not cooling enough always maintain at 26.5 celcious at the end my 1st night is really nightmare for me which i cant really sleep due to too warm the room temperature . i am hoping that my coming end of this month trip the room is no issue for me . ( 20/4 untill 25/4)
• Theresa (8/5): -
• Theresa (8/5): -
• Ashley (7/5): -
• JOSE ROBERTO (10/5): La mejor experiencia en china 10 de 10 - Los desayunos son muy variados entre la mezcla de lo tradicional de china y lo internacional fue una excelente experiencia Todo fue excelente
• Rawi (10/5): -
• Rawi (10/5): -
• Theresa (8/5): -
• Theresa (8/5): -
• Ehtiram (10/5): - 👍🙏🏻
• Amit (9/5): -
• Peter (8/5): -
• Wanasinghe (8/5): -
• Kavita (5/5): -
• himal (8/5): -
• Ronak (9/5): Good property bad location - The hotel is located in a secluded place.... The property is very well maintained and clean... If looking for a place to stay near airport then a good option... The location is secluded
• Elman (8/5): - Otelin kontoru iyi idi. Otel en son günü oda temizliyi yapılmamışdı, resepsiona müraciyət etmeyimizi söylüyorları . Sebeb nedir?
• TzuChia (8/5): 床很舒服，房內冷氣要稍微研究測試調整才能達到喜愛的溫度，大廳舒適且接待親切，值得推薦的住宿! - 早餐麵食很豐富，師傅也很熱心會協助餐點問題! 衛浴空間仍建議加裝淋浴拉門，但這項目不會影響住宿的品質，整體都是喜歡的!
• Hung (10/5): - Beautiful and convenient
• Mahesh (9/5): This is the best value for money hotel ! Best place to explore Shanghai - The property is amazing ! Far from downtown
• Burak (7/5): -
• jonathan (10/5): -
• Mahesh (9/5): -
• jahongir (9/5): -
• Amit (8/5): -
• WEN XIANG (10/5): 价廉物美 - 设施或很好
• Shavkat (8/5): -
• menjour (8/5): -
• Abdusalom (10/5): -
• Melissa (10/5): -
• Thieu (10/5): -
• Abdulmajeed (8/5): Thanks for the service - Clean and well organised Far from city
• Koray (8/5): -
• KOHEI (8/5): -
• nxumalo (10/5): AMAZING - IT LITTLE BIT FAR FROM METRO TRAIN, AND BREAKFAST IS CLOSING SO EALLY BUT YOU PLACE IS AMAZING AND THE STAFF. BREAKFAST IS CLOSING VERY EARLY,
• Monica (8/5): I loved it - Good✨ It was abit far from main attractions
• António Caldeira (2/5): Frustrante. - Hotel, serviços, pessoal, limpeza, camas e almofadas, limpeza. Falta de ar condicionado primeiro ficamos num quarto muito quente e após queixa, de que o ar condicionado não funcionava, o funcionário abriu a janela do quarto e a porta e trouxe um balde de gelo... No dia seguinte, mudámos para um quarto e repetiu-se a cena, mas ao contrário, o quarto era frio e o ar condicionado também não funcionava para aquecer o ambiente... Desligar o ar condicionado é uma decisão absurda da gerencia...
• Teodora (8/5): -
• Huseyin Alpay (8/5): -
• Jaswinder (10/5): - Cleaning, friendly staff Need more English speaking people, need Little bit more western style and vegan food in Restaurants
• Muhammad (10/5): -
• Muhammad (10/5): -
• Ping Boon (7/5): -
• Moreen (10/5): -
• ANDREY (10/5): -
• Benjamin (8/5): - Good breo
• Eva-Maria (7/5): -
• Amit (8/5): -
• jean luc (8/5): Bien pour un départ tôt le matin… personnel efficace. - Proximité de l’aéroport Un peu bruyant…
• PEI-RU (10/5): - 服務很好
• FAIRCHILD (7/5): -
• Omar (10/5): -
• Aynur (9/5): - The hotel was very elegant, new, and clean. Everything was at a high standard. Breakfast had a wide variety, and everything was very delicious. If you plan to stay at this hotel, I definitely recommend choosing the breakfast option in advance. The only downside for me was that the hotel was farther from the city center than I expected. It is more suitable for those who will be using the train (though you still need to take a taxi or bicycle to reach the train/metro station). I had to take a taxi to the city center every day – which meant extra time and money – but the service at this hotel was so good that the long distance did not really bother me. And I should also mention that it was not possible to use a VPN (ExpressVPN) while connected to the hotel’s internet.
• Jared Liam (9/5): -
• Qassim (10/5): -
• Ruben (10/5): - Ok
• CalvinTravelsFromSG (10/5): Consistently Excellent Stay with a Dependable Team - Returning to Hilton Garden Inn Shanghai Hongqiao NECC reminds me why it continues to be my preferred accommodation when staying in Hongqiao. Assistant Front Office Manager Damien ensured that the team was well-informed and that all arrangements were communicated. His coordination allowed everything to proceed efficiently, which I appreciated given my schedule. The service team was equally dependable. Front Office Manager Nikki continues to lead with consistency and attentiveness to guests’ needs. Guest Service Manager Cyan went the extra mile when I accidentally left my phone behind. He located it promptly, contacted me and made arrangements for its safe return. Guest Service Manager Christian maintained a steady presence throughout the stay, helping to ensure that all guest-facing matters were handled with assurance. Jenny kindly assisted with a task at the front desk one evening, handling it patiently even though it required additional effort. Jack from the F&B team also stood out for remembering my breakfast preference each morning, which added a thoughtful touch to the experience. Although two team members, Mark and Vicky, are now with another Hilton property, I remain grateful for their prior support. Mark once facilitated an efficient check-out during one of my visits, and the small gift he gave me at the time left a thoughtful impression as I was preparing to leave the hotel. Vicky always made sure water was prepared in advance, something I appreciated as someone who values staying hydrated. Under General Manager Christine’s leadership, the team continues to uphold a guest-focused standard of excellence in hospitality. I look forward to returning when I next visit Hongqiao.
• Pankaj (10/5): Exceptional -
• Farid (10/5): Exceptional -
• Leslie (9/5): Superb -
• Pankaj (10/5): Exceptional - Cleanliness Breakfast was bit disappointing. Very less options for vegetarians
• Naidu (10/5): Exceptional -
• Makoto (8/5): - とてもきれいで満足しました
• Chandula (10/5): Exceptional -
• Chandula (10/5): Exceptional -
• Akkkkk (9/5): Superb -
• Akkkkk (9/5): A comfortable stay with great service, though a few lapses kept it from being perfect. - The hotel itself was excellent—clean, well-maintained, and comfortable. What truly stood out was the staff. They were exceptionally helpful, kind, and consistently went above and beyond to ensure a great experience. Their outstanding service made my stay truly memorable. The breakfast service was disappointing. Although it was advertised from 6:30 AM to 9:30 AM, by around 8:45 AM, they began clearing items and didn’t replenish what was finished. Even after requesting specific items, the response was a firm no, which felt dismissive. Additionally, I was deeply disappointed by a comment made by one of the staff members regarding my nationality (India). It was disrespectful and completely uncalled for. While I’ve chosen not to name the individual, I believe such behavior should not be tolerated, especially in a hospitality setting. That said, my overall stay was pleasant thanks to the rest of the team.
• Khalilov (8/5): Very good - Hilton is Hilton, everything is perfect there Breakfast could be in the middle of both continents. Some food could be for Europeans, but I found there only for Chinese citizens
• Sergey (9/5): Superb -
• Weiling (10/5): - Room is large and updated. Breakfast is very nice and staff are friendly and helpful.
• 869edwardq (10/5): Excellent front desk service - Aaron Guo and his team provided exceptional service. They were welcoming, efficient, and went above and beyond to help locate my missing parcels. They responded with patience and assisted with contacting the courier team to ensure that the parcels were redelivered back to the hotel.
• Min-Huei (10/5): 前枱的整體服務 - 入住時，酒店依照我在訂房時的需求，給了我一間高樓安靜且有景觀的房間，可見，即使是透過旅遊網站的訂房，仍然受到重視備受禮遇。接著入住後，在前枱Vickey主管沉穩內斂的協助下，讓我跟虹橋機場排班的不法計程車司機，取回溢收的車資，特別的感謝她。這酒店讓我驚艷的地方是，前枱每一位都具有非常專業與熱忱的服務精神，呂小姐很親切有耐心的解說附近的景點與交通，房間的乾淨度也有五星級的標準。這次雖只住了三天，但覺得非常愉快。
• Ching (9/5): Superb -
• Sujit (7/5): Good -
• zheng (10/5): - Clean and quiet.
• Verified traveler (10/5): - Very nice place to stay.
• Wei (10/5): More Comfortable and convenience - Very good the breakfast Feels so good
• Kamurudeen (10/5): Exceptional -
• Kamleshwar (9/5): Superb -
• Michel (8/5): Nice hotel - I took this hotel for the price. They were undergo some roadwork around but as we were high, it didnt bother us. Hotel is Hilton style, comfortable and cosy. Clean, staff speak English. Closevtp Hongxiao Airport and Train. Only thing , a little far from the subway. Still I wont forget about it and maybreturn.
• Shanmugappiriya (9/5): Superb -
• Cavid (9/5): Superb -
• Dong (5/5): Passable - The hotel is new, and all the facilities are okay. The location is not that far from Hongqiao Airport, but there is no shuttle service between the hotel and the airport, which is extremely inconvenient...
• Pamila (10/5): A clean and comfortable stay with exceptional service, especially from the helpful front desk staff. - I had an excellent stay at the Hilton Garden Inn Shanghai, and I want to give special thanks to the front desk staff. They were incredibly kind, professional, and helpful throughout our stay. They assisted us with everything we needed and even offered a complimentary room upgrade that perfectly met our requirements. Their outstanding service truly made a difference. The hotel itself was clean, comfortable, and well-maintained, with all the amenities needed for a relaxing stay. The location was good as well with nearby restaurants. I highly recommend this hotel and will definitely return on my next visit to Shanghai. Nul
• Usama (9/5): Superb -
• Usama (10/5): Exceptional -

Photos