The Granite Luxury Hotel Penang
Location: 191 Jalan Magazine, George Town, my
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Prime Location
Located just steps away from Rainbow Skywalk at Komtar, The Granite Luxury Hotel is a convenient choice for travelers wanting to explore George Town. Guests can easily access nearby attractions such as 1st Avenue Penang and Komtar Tower.
Luxurious Accommodations
The hotel offers a range of elegantly furnished rooms and suites, ideal for a variety of travelers. Enjoy modern amenities such as free WiFi, flat-screen TVs, and comfortable seating areas, making your stay both relaxing and enjoyable.
Business and Leisure
Whether you're in town for work or leisure, The Granite Luxury Hotel caters to all your needs. With meeting facilities, a business center, and a fitness center on-site, guests can seamlessly balance work and relaxation during their stay.
To experience luxury and convenience in the heart of George Town, book your stay at The Granite Luxury Hotel today.
Important Information
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian ID or a valid permanent resident's pr card are exempted.
Please note that the use of the sofa bed will incur an additional fee of RM 60 per room per night.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Electric bicycle charging station
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Soundproof rooms
- Ironing service
- Karaoke
- Private check-in/check-out
- Board games/puzzles
- Concierge service
- Evening entertainment
- Infinity pool
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Smoke alarms
- Physical distancing in dining areas
- CCTV outside property
- Process in place to check health of guests
- 24-hour security
- Security alarm
- Key card access
- Shopping on site
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Snack bar/deli
- Self parking (surcharge)
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Reception hall
- Exercise/lap pool
- Secured parking
- Garage
- Swimming nearby
- Electric bicycle charging station
Rooms Available
-
The Serene Suite
This larger air-conditioned suite opens up to views of the city. The seating area is fitted with a flat-screen satellite TV, sofa and a refrigerator. The private bathroom includes shower facilities, a hairdryer and free toiletries. The room is fitted with a whiteboard and a projector screen. A printer/scanner, projector, extension cord as well as secretarial and legal services are subject to available upon request.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Slippers
- Satellite channels
- Additional toilet
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Bidet
- Additional bathroom
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Window
- Single-room air conditioning for guest accommodation
-
The Baroque Suite
This air-conditioned suite opens up to views of the city. The seating area is fitted with a flat-screen satellite TV, sofa and a mini-bar. The private bathroom includes shower facilities, a hairdryer and free toiletries. The room is fitted with a whiteboard and a projector screen. A printer/scanner, projector, extension cord as well as secretarial and legal services are subject to available upon request.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Bidet
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Window
- Single-room air conditioning for guest accommodation
-
The Splendor Suite
This air-conditioned suite opens up to views of the city. The seating area is fitted with a flat-screen satellite TV, sofa and a mini-bar. The private bathroom includes shower facilities, a hairdryer and free toiletries. The room is fitted with a whiteboard and a projector screen. A printer/scanner, projector, extension cord as well as secretarial and legal services are subject to available upon request.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Bidet
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Window
- Single-room air conditioning for guest accommodation
-
The Deluxe Suite
This air-conditioned suite opens up to views of the city. The seating area is fitted with a flat-screen satellite TV, sofa and a mini-bar. The private bathroom includes shower facilities, a hairdryer and free toiletries. The room is fitted with a whiteboard and a projector screen. A printer/scanner, projector, extension cord as well as secretarial and legal services are subject to available upon request.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Bidet
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Window
- Single-room air conditioning for guest accommodation
-
The Classic Suite
This larger air-conditioned suite opens up to views of the city. The seating area is fitted with a flat-screen satellite TV, sofa and a mini-bar. The private bathroom includes shower facilities, a hairdryer and free toiletries. The room is fitted with a whiteboard and a projector screen. Complimentary bottled water and tea/coffee facilities are provided. A printer/scanner, projector, extension cord as well as secretarial and legal services are subject to available upon request. Free WiFi is up to 50 mbps.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Bidet
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Window
- Single-room air conditioning for guest accommodation
-
The Razzle Two-Bedroom Suite
The spacious suite has 2 bedrooms and 2 bathrooms with a walk-in shower and free toiletries. The well-fitted kitchenette features a refrigerator, kitchenware and a microwave. The air-conditioned suite offers a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as city views. The unit has 2 beds.
Max Occupancy: 6 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Bidet
- Additional bathroom
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
-
Safari Suite
This spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as city views. The unit has 2 beds.
Max Occupancy: 6 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Board games/puzzles
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
-
Diva Family Suite
This spacious suite comes with 1 living room, 1 separate bedroom and 2 bathrooms with a walk-in shower and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as city views. The unit has 2 beds.
Max Occupancy: 6 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Bidet
- Additional bathroom
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
-
Darling Suite
Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Board games/puzzles
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
-
Presidential Suite
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room features a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as city views. The unit has 2 beds.
Max Occupancy: 5 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Additional toilet
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Bidet
- Additional bathroom
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
-
Premium Twin Room
Providing free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned twin room provides a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as city views. The unit offers 2 beds.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
-
Premium Plus King Room
Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
-
Luxury Room
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room features a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
Guest Reviews
- Irene (10/5): Staff are all very pleasant - Good location Entrance to hotel
- Irene (8/5): -
- Nai (9/5): Overall ok - Great location Comfortable beds and pillow Room near to corridors and gt a connect room Noisemakers quite disturbing
- Sin Keong (10/5): Perfect - Great location
- Farah (10/5): yes repeat again !!!! - hotel best dekat nk pg mana2 service staff semua bagus
- Mariana (9/5): - The location is so strategic..
- Lynnette (8/5): I stay here many time when I travel in Penang , if I want to stay in city side - Very good location Small entrance
- Duangduen (9/5): -
- Manuela (8/5): -
- Kate (3/5): - The swimming pool was good. Hotel was close to many shopping malls That there was no cafe on site. No drinks and there was no room service for meals.
- Amaike Reina (8/5): - Rooms were spacious. We can hear the sound of the tower car lift from our room. Need to strengthen your room sound proofing.
- Sankareeswari (6/5): -
- Muhammad (10/5): - so clean and luxury design and so comfortable to stay here nothing because everything good
- Elain (10/5): - The location was good. Rooms were spacious. Our housekeeper was great...Mozammel was on top of our needs. He was very friendly and always with a smile :) When you leave the room, be prepared for the heat in the hallway...no a/c in common area. But that could be because we stayed in the other tower with a 2-bedroom suite.
- 八神隆之 (10/5): - 地點好 房內舒適寬敞
- Bee Lay (8/5): - Breakfast was not served at the hotel, so we did not have breakfast there. so far everything ok
- roberta (10/5): -
- Justin (9/5): Awesome Lux Hotel - Cleanliness, Hotel Staff & Facilities. Nothing
- Norbert (10/5): -
- OOI (8/5): -
- Muhammad (10/5): -
- Helene (8/5): - The bed is comfortable and bonus is you able to chose your pillow. Hall without TV
- Mark (9/5): - The location was excellent, with a mall right across the road. The infinity pool was excellent, with the acrylic 'see through' bottom segment added bonus. Reception staff were all very helpful, with a shout out to Joshua. Great ensuite, and showers super powerful 👏🏼 Lack of F&B attached to hotel.
- Thanasillan (9/5): -
- Javier (10/5): -
- Claire (8/5): - The staffs were very friendly. The room was spacious and comfortable. It's convenient to walk about 2 to 3 mins to the mall opposite the hotel for daily necessity. Around 5 to 8 mins walk from the hotel to 1st avenue mall. The hotel does not provide buffet breakfast. Overall, it was a great place to stay. The lift to the hotel was kind of stuffy and hot.
- Bruno (10/5): - Everything perfect. Location is great, lots of things to do around. Staff are very friendly.
- Adrian (9/5): Comfortable hotel with nice staff - Very comfortable hotel, staff were lovely The noise from the street was a bit loud - but we were there on a Friday/Saturday so it’s to be expected
- Noor (10/5): Good👍👍👍 -
- Serene (8/5): A pleasant stay of good value in Penang city centre. - Reception and security staff are very helpful, hotel and room very clean and spacious, room amenities good enough. Housekeeping staff we met on 27th April morning in our suite was very attentive and efficient (cant remember his name). Love the rooftop bar with cool music. Location is good with walking distance to several eateries and places of interests. It seems too hot on level 15 where the aircon compressors are. and the compressors made very loud noise on intervals that we can hear in our 2 bedroom suite at night which compromised our sleep quality. Sound insulation from the corridor is also very poor as we hear the neighbours very clearly.
- This doies not work (9/5): A wonderful hotel in central Georgetown. Easy access around the island. Great facilities. - Wonderful staff, great location opposite Komtar, clean and modern facilities, swimming pool amazing. Nothing
- Mounir (10/5): -
- Kathy (10/5): Modern and comfortable city hotel. - Location - walk to shops and restaurants Clean, spacious n comfortable Nothing
- bee Hong (9/5): -
- Carina (10/5): - Das Apartment war groß und hatte zwei Klimaanlagen. Die Zimmerreinigung kam jeden Tag und hat alles sauber gehalten. Die kleine Küchenzeile ist praktisch und es war toll, dass man sich einen Kaffee machen konnte. Auf der Etage und am Pool gibt es Trinkwasserspender. Das Personal war sehr freundlich und hilfsbereit. Der Pool hat einen tollen Blick auf die Stadt und war gepflegt. Das Gym ist sehr klein aber reicht aus für Standard Übungen.
- Linda (10/5): Location location location!!! - Location! Right on the edge of UNESCO area. Real traffic lights to cross street safely. They do need a breakfast room…
- Kathy (10/5): Easy to get to everywhere we wanted to go. - Very well situated and comfortable Well organised
- Kim HIong (9/5): Clean & Comfortable room, good choice of stay at the centre of George Town - - 2 rooms suite, cozy & comfortable. - Infinity pool with a section of bottom see through glass - roof top bar with a glimpse of sea and Penang Bridge - advance vertical parking - excellent location, at the centre of George Town - walking corridors with no aircond, stuffy - early check out time 11am
- Nicholas (5/5): - Location was good, we mostly could walk to where we wanted to go. Staff were very nice and helpful. Room was spacious. Bathrooms were nice. Very unstable wifi, blocking VPNs. NO window in bedroom, couch was uncomfortable. Elevator being seperate from lobby felt unsafe.
- Sandra (8/5): Good hotel in a good location - Staff were very good, location of the hotel was good. No restaurant
- Hasan (9/5): -
- Dee (8/5): Great location, comfortable beds, clean and affordable. - Spacious rooms. Dim lighting in the rooms. No self service laundry.
- Nigel (10/5): - Location No breakfast facilities. The complementary shuttle is only offered one way, is a bit of an inconvenience
- Sin Lan (5/5): The areas around the hotel smell bad and seem fifthly. - Had my breakfast out of the hotel。 The room was not properly cleaned.
- Siew Lian Pauline (10/5): Infinity pool is good. Counter staff are polite and helpful - Getting a taxi to go there is a bit troublesome as the place is squeezy or rather too cramped.
- Syed Saad (1/5): Worst - Nothing ACs are not working. I have to leave same night after half an hour but still they did not refund me.
- Terry (7/5): Good but someone ruined it - Nice facilities Nice facilities
- Jane (8/5): -
- York (8/5): - Good location, spacious room and nice pool on level 14. Noise from traffic and activities outside hotel. Windows are not sufficiently sound insulated.
- Sheridane (9/5): -
- Benjamin (10/5): - The pool was great.
- vincent (10/5): It was not bad - It was good .IT was near the hotel. The TV could not work and there were very less chanels.
- Aaïshah (10/5): -
- Syed Saad (1/5): Worst - Did not like anything and that is why left same night wirhout staying one hour. Did not like anything and that is why left same night wirhout staying one hour. ACs are not working at all. No facilities, no breakfast
- Perkins (7/5): - Location great loved the pool Roof top bar very underwhelming shame as it could be really good. Our room was opposite lift which made it noisy at night but overall we enjoyed our stay.
- Mei Shia (9/5): - Overall the room is good. The bed is comfortable. N/A
- Hato123 (9/5): 非常好的一次體驗 - 我是坐飛機到達檳城, 轉401e巴士到達酒店的, 酒店房間很大, 我覺得整棟酒店因為是住宅改裝的，所以酒店很大,我住得非常舒服開心，另外酒店員工非常有善和有禮貌，酒店地理位置就在komtar，由Komtar去 penang hill坐204巴士都很方便，整體感覺非常滿意。 其實我很滿意，如果一定要說有什麼不滿的話，我這次住的房間，每張單人床只有約一米闊
- Donald (10/5): - Very big size room for a hotel with serviceable cooking area for simple omelette and coffee in the morning. Very high quality mattress, sheets and pillows, great sleep. The gym is great, salt water pool was fantastic and neither was crowded. Very nice staff, very helpful to us. Central Georgetown location. Sofa was very uncomfortable, a pullout bed with lots of hardware. Stomping guest upstairs last 3 nights but this is not a hotel issue.
- Peter (5/5): - There was constant noise after midnight that sounded like furniture being dragged upstairs. I reported it twice, but the staff were not very helpful in addressing the issue.
- Andy Ng (10/5): -
- Elizabeth (8/5): A nice hotel in a convenient location - A lovely hotel in a good location. Nice pool area. Rooms are a good size. Great that they offer a water dispenser on each floor so you can fill water bottles. Friendly staff. The rooms get a lot of street noise. Disappointing that the hotel is still using single use shampoo and body wash.
- JON WEE TECK (8/5): - Location was good in the heart of Georgetown. The infinity pool at the top with glass bottom is also very unique. Note: no hotel breakfast on-site, but plenty of options nearby. Rooftop bar area was not quite well lit enough / well ventilated enough to spend an evening (after a hot day).
- sofie (8/5): - Well located although could get a bit noisy a lot night (area) Friendly staff Nice pool
- Pamela (7/5): - the pool was very nice and the laundromat was very convenient. It is far from luxury. we had an apartment but had to request cutlery, plates , bowls even things to wash dishes.
- Phil (8/5): Comfortable and located ok - N/A There was limited cutlery in the room
- Esmadi (6/5): -
- Alanna (5/5): Traffic noise ruins it. - Location was good. Despite being on level 16, the traffic noise was incredibly loud, particularly at night. If you're a light sleeper prepare to have a terrible sleep while staying here. There's also no restaurant/bar onsite.
- Ailsa (8/5): - Room was fab No breakfast
- Rena (8/5): -
- Craig (8/5): -
- Teck Hong (10/5): -
- Virginia (7/5): - Staff very helpful, sorting things straight away. Nice clean room. And lovely pool. Not central - 10/15min walk to the touristy areas but they do put on a bus everyday to go to George Town and we enjoy walking or very easy to use a grab to get places.
- ozzie247 (4/5): Mid - The location was good close to Georgetown. Shopping close by little convenience store downstairs is handy if you run out of beers in the middle of the night. Staff were amazing they need massive raises. Room was dirty, tv’s weren’t great and the room just wasn’t to a luxury standard. The building is connected to an automated vehicle car park. Think car vending machine. All we heard all day and night was electric engines and clunking as car were racked and stacked. Bedroom had no natural light. You can’t even open the window to get fresh air. Ambition mistaken for ability.
- Fadwa (7/5): -
- Isa (10/5): - The room
- Ariane (8/5): A great option to visit Georgetown - Great location and pool! And our room was very spacious Very noisy
- Trace (9/5): - Location was great. Room was large and comfortable with 2nd bathroom and kitchenette. Staff were very pleasant. We had an end suite and the car lift shaft is in action at all hours. It was no problem for my husband but I could hear the scraping of the motor. For many this would not be an issue and the apartment itself was excellent.
- Rachel (9/5): Great location - Great location, spacious accommodation good pool and gym Sofa was uncomfortable and WiFi slow
- Jacob (9/5): Great stay - The central location. The size of the rooms & sitting area Crockery was limited. Extra plates & cutlery had to be asked for
- Juan Ignacio (7/5): -
- Pascal (8/5): -
- Deborah (10/5): -
- Caroline (10/5): Would return anytime! - The staff was super friendly and even though we arrived way to early, we were able to check in early. Our room was very spacious and super clean. The beds were the best though! Very cozy. We also loved the pool area. The rooftop location is fantastic!
- ka ming (1/5): - No This unscrupulous hotel! I paid with my credit card, and after I left, they claimed there was a smell of smoke in the room and secretly deducted 500 yuan from my bill. We don't smoke, so why did they only tell me this half a day after I left? This is theft, and I must report it to the police.
- Alvarumen (10/5): Muy recomendable - Ubicación y vistas espectaculares. El apartamento bien amueblado, con buen diseño y amplio, tenia todo lo necesario y si te faltaba podías solicitarlo. Cama super cómoda. Que tuviera la opción de incluir desayuno habría estado muy bien
- Angela LAY HOON (7/5): Overall good but take note of room-facing if you prefer a quieter room - Location As the windows are not entirely sound proof, if your room is facing the Main Street, I think it’s the kombak street, and if you are a light sleeper, you may be disturbed by the traffic noise especially on holidays or weekend. There happened to be a live band just across the road, performing till 1am, on the day I checked in. so I couldn’t sleep. I requested for a room change which they allowed, with a small top-up to upgrade to a larger room. It was all fine after that. I stayed a total of 3 nights.
- Noraini (10/5): -
- ines (9/5): - Chambre très grande, bon accueil, très bon emplacement. Lit un peu petit. Deux télévisions, mais aucune n’est connectée.
- Murali (8/5): Good stay - Very clean and friendly staff In-house cafe/meals
- Dips158 (10/5): Best stay over my trip in Malaysia - The room, the staff, the location were all excellent. Its not a 5* hotel on the label, but the feel definitely was up there. The staff helped me out massively when I dropped my sunglasses in a taxi. They helped translate the conversation with the driver as he spoke no English, they helped with the mail and they were always always so polite and had a strong willingness to help. It was massively appreciated and I would without a doubt stay here again when in Malaysia. I stayed in a couple of 5* hotels during the trip and they paled in comparison to the granite. Nothing! The frosted window in the bathroom was a lot of fun, if you stay, make sure you make a funny video
- Pete Goldsmith (10/5): -
- Mumubx (10/5): - L'accueil du personnel, toujours à l'écoute surtout Arol qui nous a beaucoup aidé dans nos démarches, encore merci. La chambre était propre et confortable. Le canapé pas adapté au standing de l'hôtel car très inconfortable.
- Sonia (9/5): A very pleasant stay. Would definitely stay there again. - Location great for getting around. Rooms and beds a good size. Clean and staff were friendly and very helpful. Particular thanks to Hong and Khanthai for helping us with booking rail and coach travel for the remainder of our trip down to Kuala Lumpa. Lighting in room could have been better. There was no restaurant or refreshment areas.
- Jane (8/5): Comfortable with good transport links. - The infinity swimming pool was excellent.
- Handzalah (10/5): -
- Paulin (9/5): Quietly classy and elegant - Excellent boutique hotel with all the conveniences required for a comfortable Nothing
- Fahd DEK (9/5): - L'emplacement
- Azli (10/5): -
- Elaine (10/5): -
- Wei (9/5): - Staffs are helpful. Corridor is hot.
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