Hotel Old Town

Location: Niederdorfstrasse 19, Zürich, ch

Star Rating: 7.4 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 03:00 PM - 11:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Restaurant
• Lift / Elevator
• Non-smoking throughout
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Physical distancing in dining areas
• CCTV outside property
• Screens / Barriers between staff and guests for safety
• Key card access
• Free wired internet
• Internet access
• Housekeeping on request
• Vegetarian menu options available

Rooms Available

• Deluxe Double Room

  1 Queen Bed

  161-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Electric kettle and minibar (fees may apply)

  Sleep - Premium bedding, a down duvet, and blackout drapes/curtains

  Bathroom - Private bathroom, shower, slippers, and free toiletries

  Practical - Desk, iron/ironing board (on request), and wardrobe or closet

  Comfort - Air conditioning and daily housekeeping

  Need to Know - No cribs (infant beds) available, bed sheets not available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Daily housekeeping
  • Premium bedding
  • Blackout drapes/curtains
  • Free WiFi
  • Down comforter
  • No cribs (infant beds)
  • Bed sheets not available

• Double Room

  1 Double Bed

  161-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Electric kettle and minibar (fees may apply)

  Sleep - Premium bedding, a down duvet, and blackout drapes/curtains

  Bathroom - Private bathroom, shower, slippers, and free toiletries

  Practical - Desk, iron/ironing board (on request), and wardrobe or closet

  Comfort - Air conditioning and daily housekeeping

  Need to Know - No cribs (infant beds) available, bed sheets not available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Daily housekeeping
  • Premium bedding
  • Blackout drapes/curtains
  • Free WiFi
  • Down comforter
  • No cribs (infant beds)
  • Bed sheets not available

• Superior Double Room

  This air-conditioned double room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Accessible by lift
  • Key card access
  • Window

• Superior Queen Room

  This air-conditioned double room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Accessible by lift
  • Fire extinguisher
  • Key card access
  • Window

Guest Reviews

• Kevin (7/5): -
• Philip (5/5): Only if desperate at A$400 a night. - Location for Old Town No reception (just the bar in the restaurant), no safe, poor lighting, no tissues, sparse facilities (less than in our cruise cabin), hilariously small shower space, noisy, encouraged not to enter the restaurant, except for the (very basic) breakfast, dangerous staircase, no evacuation plan.
• Lehtola (7/5): -
• Susan (6/5): Hardly a hotel - The 'hotel ' was in a good location in the heart of the old town. The staff were friendly enough and the room was clean To call it a hotel was a bit of a stretch. It was a restaurant with ensuite rooms above. No reception area or lounge bar and the entrance was a door round the back. The breakfasts were meagre to say the least. One morning when we went for breakfast there was hardly any food left even though we arrived well within the timescale. Other guests arrived after us and had poor fair indeed.
• Claire (5/5): -
• Saritza (8/5): -
• Johannes (8/5): -
• Doris (10/5): -
• Carmen (10/5): -
• Talibova (10/5): -
• JackiH_11 (6/5): Central, clean, basic - Well the best part of this visit was the staff. Lovely people, very friendly. Louisa and Kennen were very kind and interested in what we were doing and seeing. The breakfast was unexciting but the breakfast lady was very nice and made great coffee. The room was small- in fact everything was small - but was really clean which is the most important thing. The location was pretty central and therefore noisy. Can’t really have both. Access via the back door was absolutely fine but we varied - if the restaurant wasn’t busy then we went through there. We were very unfortunate regarding the price. We booked way in advance and could have saved a lot of money by booking later. It’s not a hotel we would go back to as it wasn’t really good value for money.
• CARLOS L (9/5): Normally - The breakfast was delicious. The lights in the habitation could be better
• Beat (8/5): -
• Chanin Setapura (9/5): Good location and kind staff - The staff working for tge breakfast is very kind and good service The shop hear the hotel is a bit noisy
• Jorge (9/5): -
• Francisco javier (8/5): -
• Alfred (8/5): -
• Paula (6/5): Prima voor deze prijs - Dat het hotel lekker centraal ligt , je bent overal zo met de tram De douche was erg slecht onder houden
• Mr Perfect (7/5): -
• Esko (10/5): - Siisti, erinomainen sijainti lähes joen rannalla. Erinomainen pihviravintola.
• Christian (7/5): Alles gut bis auf die Steckdosen - die Lage Keine Steckdosen neben den Nachtkästen
• Hugo (5/5): -
• Geschoep (8/5): -
• Brigitte (7/5): -
• Marco (8/5): -
• Jo (4/5): Clean but very basic and pricey! - Location Basic and very basic breakfast - check in was in restaurant so felt impersonal
• Anabelén (9/5): Bonic i petitó hotel al centre de Zuric - Bonic i petitó hotel al centre històric de Zurich. Habitació petitona però amb tot el necessari per passar una nit, excel·lent neteja i molt bona atenció per part de tot el Personal. L’esmorzar era molt bo i hem gaudit de la nostra estada en aquest hotel.
• Matteo (7/5): -
• Orsolya Kinga (8/5): -
• Sopiko (7/5): -
• Steiger (9/5): - Localização
• Marc (10/5): Very good - Staff very helpful
• Frédéric (8/5): -
• Joel (7/5): -
• 00Dick (6/5): - Close to everything The tea
• Hans-Joachim (9/5): - Optimale Lage in der Altstadt, tolle Verkehrsanbindung, es dauerte lediglich 3 Minuten bis zur Tram; Fußweg zur anderen Seite ebenfalls kurz. Frühstück war vielseitig und ausreichend.
• demurtas (10/5): Fantastico - Ottima posizione e personale molto cordiale Servirebbe un po più di isolamento per evitare di sentire i rumori delle altre camere
• Dominika (8/5): -
• Marianne (5/5): - Sijainti Vanhassa kaupungissa Aika huonokuntoinen, pieni parisänky, suihkussa poltti kätensä kun ei ole vedenasekoittajaa ja joku paneeli putosi katosta suihkussa. Yksinkertainen aamupala, kurttuiset omenat.
• Trevor (7/5): -
• Hug (5/5): -
• Ramon (7/5): - + Location in old town. Towels and bedsheets were old and had holes. However, room was really clean.
• maria karem (10/5): Recomendable . - La ubicación ideal para ir caminando a todos los lugares de interés. Que en el restaurante se puede hacer el chekin y se come muy bien, su especialidad las carnes rojas. El desayuno bueno .
• Abdul Rasheed (5/5): - Very poor breakfast
• Numan (6/5): - The location was excellent — right in the city center and within walking distance to almost everywhere. Breakfast was okay by European standards. The room was not very spacious, and the building felt slightly slanted due to its old structure. Also, since the hotel is owned by Old Town Steak House, there was a strong smell of meat in the hallways and near the elevator, which was unpleasant.
• Antonio Durante (7/5): -
• Bernd (8/5): -
• Roberto (8/5): - Veldig sentralt
• Gemma (6/5): -
• coronado (10/5): - Buena ubicación
• Emanuel (8/5): -
• Meti̇n (9/5): -
• Lilach (1/5): Terrible experience - Nothing at all ⭐️ 1/5 – Absolutely unacceptable and unsafe experience We arrived at the hotel at around midnight, only to find ourselves locked out in a foreign country, in freezing cold weather, with no staff, no keys, no instructions, and no way to enter. No one answered the phone. No message was sent. No emergency contact was provided. We were literally left outside at night with nowhere to go. The hotel now claims that check-in is only until 11:00 PM and that we “arrived late.” Even if that is written somewhere, leaving paying guests stranded outside with zero assistance is completely unacceptable and unsafe. A responsible hotel would provide clear instructions, a key box, after-hours access, or at the very least answer the phone. Because of their negligence, we were forced to find and pay for another hotel in the middle of the night. Despite this, they refuse to issue any refund or take responsibility. This was one of the worst hotel experiences I’ve ever had. I strongly warn future guests: do not stay here if there is any chance you might arrive late. You may find yourself abandoned outside with no help.
• Martina (9/5): - Lage und Zimmer tip
• Bryce (10/5): -
• bazina (3/5): Very bad experience - I highly reccomand to anyone to avoid this hotel. The room is outdated and with old furniture and even a simple hairdryer is missing in the room. The staff is very rude and unpolite. They denied to serve breakfast because I arrived at 10 06 hours (I had busy morning in my company) . Breakfast us served from 7 to 10. They even didn’t allowed me to finish my job at the reception area after 11 o’clock and they asked me to leave the hotel after 11 so I finished it in the nearby caffe bar. The only advantage of this hotel is a good position in the center if Zurich. Everything except position
• Songül (3/5): hiç keyif almadığım bir otel ve asla bir daha konaklamam - sadece konum merkezin içinde olması kahvalı ,küçük oda,temizlik,..ayrıca otel fiyatıda diğer otellere göre çok yüksekti
• patricia (8/5): -
• Manfred (5/5): Das Hotel hat sehr gute Lage zum relativ günstigen Preis. - Das Frühstück war spärlich aber o.k Das Personal war sehr sachlich.
• Gladys Valeria (9/5): Buena ubicación y excelente trato - La ubicación es muy buena, cerca de restaurantes y tiendas, cerca de zonas de transporte y con puntos turísticos cercanos. La habitación un poco vieja, pero el servicio de la gente del hotel extraordinaria, en extremos amables
• Muslim (7/5): -
• Andreia (7/5): - Beliggenhet Rommet var svært varme, noe som i utgangspunktet kan oppleves positivt, men siden det ikke var mulig å regulere temperaturen, ble det ubehagelig å sove i så høy varme. Det var også mye støy natt til fredag og lørdag. Oppbevaring av bagasje etter utsjekk ble håndtert på en uvanlig måte. Vi fikk ikke beskjed om at bagasjen kun ville bli stående i trappen ved restauranten og ikke oppbevart i et eget rom. Siden hotellet ligger i samme bygning som restauranten, var det også merkbar matlukt i hotellets
• Gabriel (7/5): More of a pension than a hotel - Location is the greatest. Close to anything and everything. Good shower (warm and strong amount of water) - The hotel is physically above a restaurant and that’s where you’d head in for check in… so there could have ppl having meals when you arrive with your luggage - clients and the staff give you the stare, it is weird. - most of the time the wi-fi didn’t work in my room - breakfast for me was the low point: you can’t pick your table, they choose the ones they want (in the restaurant!), not much variety and they put a very loud music (rock?). Like… who wants that much noise when you just woke up?!
• Nelson (8/5): -
• Claire (8/5): Bien ! - Certaines lampes n'étaient pas bien connectées (lampes du plafond et de chevet not.)
• Grainne (9/5): Would happily stay again. Great value for money. - Location perfect. Lots of eating places. Very central. 6 minute walk to main station or two tram stops if you have luggage. Room spotless and spacious. Additional unexpected bonus of a good breakfast. Shower unit was very low. Was only there one night so didn't bother asking staff for instructions on how to adjust it.
• John (7/5): - Excellent location. Dinner very good. Breakfast simple and basic but very tasty. Rear entrance was not welcoming at night.
• Stoerkel (10/5): - Bel hôtel sympa
• Fiorella (5/5): It was ok. Unfortunately every effort goes down the drain when you have staff who are not nice. - Breakfast was excellent! Staff was friendly, except for one guy (sorry I don’t have his name, but he was also our waiter at dinner) who would not smile or even look at me when I was talking to him.
• Wolfgang (7/5): - Die Lage ist sehr zentral in einer Fußgängerzone in der Altstadt - die allerdings zugleich ein Kneipen- und Feiertreff und deshalb abends laut ist. Die Fenster dämmen das zwar zuverlässig ab, wenn sie geschlossen ist; aber in sommerlichen Nächten könnte das schwierig werden. Das Hotel hat keine eigene Rezeption und wird von einem Steakhaus, hinter dem es liegt, mitverwaltet. Entsprechend gibt es keine Aufenthaltsräume außerhalb des Zimmers. Das Frühstück ist etwas bescheiden.
• Lisa (8/5): Would definitely return if in Zurich again - We were apprehensive about our stay having read the reviews & noting how much cheaper the hotel was compared to all others locally. Myself & my friend both have high levels in terms of cleanliness. But we were pleasantly surprised. The bed was comfortable. The towels fresh & no odours in the rooms as is often the case. We were given a standard room which was not the executive we had booked but the staff swiftly moved us, which we were very grateful for. The room offered tea making facilities, a hairdryer, shampoo, shower gel & so on. We were well catered for. The hotel is located on a strip of restaurants, so of course there is quite a high level of noise at night, but all of the hotels would suffer the same. This goes on till around 1pm. It really is all part of the package, as you will see when you arrive in beautiful Zurich. The breakfast was slightly limited but nice & enough to fill you for the morning before setting off for the day. Cons – the staff are very attentative however, if there are issues to discuss they do stipulate the person who is in charge of the hotel is not on site. With the language barrier this can make things a little difficult, but the staff are keen to please, so once understood staff will do their upmost to accommodate. I would definitely recommend this hotel for the location, service, friendly staff & value for money. Zurich is beautiful!
• Pietro (7/5): dignitoso - la posizione estremamente centrale il ristorante sotto la pulizia la struttura della camera
• Davide (2/5): Non ci tornerei più in questa struttura - Solo la posizione perché è in centro Camere piccole non pulite non hanno neppure rifatto il letto e personale poco cordiale
• Aline (6/5): - Localizacao e atendimento das funcionárias no café da manhã. A entrada do hotel é pelos fundos do restaurante, não possui sequer uma recepção ou área de entrada para os hóspedes aguardarem. O hotel cheira constantemente comida devido ao restaurante no térreo, o qual provavelmente não possui uma exaustão adequada.
• Arianna Maria (3/5): - Vale solo la posizione! Struttura in pieno centro ma accoglienza triste! Ingresso da un steak house!!! Colazione nella Stessa sala la mattina circondata da carne cruda in bella vista e odore di griglia. Camera piccola ma accettabile, bagno triste da riammodernare
• Herwig (9/5): Drei tolle Tage in Zürich, Unterkunft in bester Lage - Super Location, tolles Frühstück! Keine Probleme
• Rupert (8/5): -
• Julia (10/5): - Great location.
• rocco (4/5): Non andate al hotel old Town in Zurigo - La posizione Pulizia 0 ho dovuto pulire io l'armadio Mancano le pantofole, l'asciugamano, l'asciugacapelli, i detergenti per la doccia Colazione inesistente La camera non era la mia pagata
• ALCELIA (8/5): - Localização muito boa Quarto pequeno com um armário planejado acima da cabeceira que atrapalha o fluxo no quarto.
• Giorgia (7/5): - Posizione ottima, in centro città storica, a pochi minuti dalla via principale del centro città e dalla stazione. Locali e supermarket a pochi minuti a piedi. Camere bene insonorizzate. Colazione scarsa, fornita di pane, prosciutto cotto, 2 tipi di formaggi, miele e marmellata. Nessuna colazione dolce (come torte/ cornetti). Abbiamo mangiato la sera del 31 al ristorante dell'hotel, carne malodorante, prezzi alti. Il cambio delle lenzuola e asciugamani non è mai stato fatto in 2 notti di soggiorno. Il phon non è presente nella struttura. La struttura è difronte ad un coffee shop.
• pentti (3/5): - Zurich är trevlig stad men hotellet var en stor besvikelse.Bilderna som visar hotellets rum stämmer inte alls. Toalett och dusch var så liten att jag slog hela tiden mina armbågarna mot väggen i duschen.Badlakårna vi fick var söndriga och du duschens munstycket var inte ens fast utan åkte hela tiden rund i duschen och således var det jobbigt att duscha.Rummet var så liten att jag slog hela tiden knäna på sängkanten trots att vi hade bokat något som heter junior svit eller någon sorts bättre rum. Det fick vi aldrig. Således kommer vi aldrig att anlita era tjänster mer. Tack
• Alain (8/5): - L'emplacement super bien centré de l'établissement, le petit déjeuner simple et complet. Grandeur de la chambre et des commodités. Les câbles et les prises trainent au sol, fonctionnement de la Lampe.
• raya (7/5): - Good location Very low Internet, laugage storage was for limited time, smell from the hotel restaurant was in all places
• CRISTINA (6/5): -
• Wayne Genthner (10/5): A modern form of a 19 18'th century Inn but with hot water and a comfy bed. - The convenience, the privacy, the quietness, the excellent bed and the breakfast. I loved the steakhouse. I really don't have any negative issue with this accommodation.
• Walter (5/5): -
• rassim (8/5): Hôtel agréable bon rapport qualité prix - Emplacement cœur de ville Trop chaud dans la chambre
• Pámela (6/5): -
• Angelica (9/5): - Lo céntrico No me disgustó
• Giacomo (9/5): -
• Mustafa (6/5): -
• bills806 (6/5): Average - Cramped and small rooms with a shower in the room is smaller than a closet. the service people were pleasant, intelligent and helpful. old town location is a plus. Should I return, i'll select another hotel
• Stauroula (10/5): - Τοποθεσία, προσωπικό, καθαριότητα, WiFi
• Said (8/5): -
• sieglinde (8/5): -
• Thierry ou Isabelle (8/5): Parfait emplacement, petit dej moyen - L'emplacement est top. Le petit déjeuner était vraiment très (trop) basique. Pas de spécialités locales, jus de fruits chimiques. La télévision dans les 2 chambres ne fonctionnait pas.
• Hiroki (3/5): - too expensive to consider quality of room
• Miguel (5/5): -
• Caverzasi (3/5): - Posizione Non è un hotel solo camere

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