Residence Inn by Marriott Dallas Plano/Richardson at Coit Rd.
Location: 300 Silverglen Drive, Plano, us
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Luxurious Accommodations
The Residence Inn by Marriott Dallas Plano/Richardson at Coit Rd. offers spacious rooms with fully equipped kitchens, ensuring a comfortable stay for guests. Each room features modern amenities such as a TV with cable channels and free WiFi, providing entertainment and convenience.
Convenient Facilities
Guests can take advantage of the hotel's business center, ideal for those traveling for work. The 24-hour front desk staff are also on hand to offer assistance and recommendations, making sure your stay is stress-free and enjoyable.
Scenic Garden and Proximity to Attractions
Situated in Plano and surrounded by a beautiful garden, this hotel provides a tranquil setting for relaxation. With The Shops at Legacy just 10 km away and Love Field Airport within easy reach, guests can explore the area with ease.
Book your stay at Residence Inn by Marriott Dallas Plano/Richardson at Coit Rd. now for a memorable and convenient experience!
Important Information
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Family rooms
- Pets allowed
- Lift / Elevator
- Fax/photocopying
- Hot tub/Jacuzzi
- Allergy-free room
- Shared kitchen
- Heated pool
- Outdoor furniture
- Shallow end
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- Happy hour
- Shopping on site
- Front desk (limited hours)
- Free wired internet
- Access to nearby indoor pool
- Self parking (surcharge)
- Pool sun loungers
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Private picnics
- Reception hall
- Japanese garden
- Secured parking
- Swimming nearby
- Charcoal grill
Rooms Available
-
Suite, 2 Bedrooms (Hearing Accessible)
2 Double Beds
Layout - Dining area and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LED TV with digital channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, iron/ironing board, and desk; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Low-height electrical outlets in bathroom
Eco-friendly - Energy-saving switches and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Interconnected room(s) available
- Oven
- Stovetop
- Sofa bed
- Daily housekeeping
- Separate sitting area
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Suite, 1 Bedroom
2 Queen Beds and 1 Double Sofa Bed
630 sq feet
Layout - Bedroom, dining area, and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LED TV with digital channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, double sofa bed, and sofa bed; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Low-height electrical outlets in bathroom
Eco-friendly - Energy-saving switches and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Interconnected room(s) available
- Wardrobe or closet
- Oven
- Stovetop
- Sofa bed
- Daily housekeeping
- Separate sitting area
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)
2 Queen Beds and 1 Double Sofa Bed
Layout - Dining area and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LED TV with digital channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, iron/ironing board, and desk; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Low-height electrical outlets in bathroom
Eco-friendly - Energy-saving switches and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Interconnected room(s) available
- Oven
- Stovetop
- Sofa bed
- Daily housekeeping
- Separate sitting area
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Suite, 1 Bedroom (Hearing Accessible)
1 King Bed and 1 Double Sofa Bed
Layout - Dining area and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LED TV with digital channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, iron/ironing board, and desk; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Low-height electrical outlets in bathroom
Eco-friendly - Energy-saving switches and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Interconnected room(s) available
- Oven
- Stovetop
- Sofa bed
- Daily housekeeping
- Separate sitting area
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Suite, 1 Bedroom (Hearing Accessible)
2 Queen Beds and 1 Double Sofa Bed
Layout - Dining area and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LED TV with digital channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, iron/ironing board, and desk; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Low-height electrical outlets in bathroom
Eco-friendly - Energy-saving switches and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Interconnected room(s) available
- Oven
- Stovetop
- Sofa bed
- Daily housekeeping
- Separate sitting area
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Suite, 2 Bedrooms
2 Double Beds
755 sq feet
Layout - 2 bedrooms, dining area, and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LED TV with digital channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, double sofa bed, and sofa bed; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Low-height electrical outlets in bathroom
Eco-friendly - Energy-saving switches and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Interconnected room(s) available
- Wardrobe or closet
- Oven
- Stovetop
- Sofa bed
- Daily housekeeping
- Separate sitting area
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Suite, 1 Bedroom
1 King Bed and 1 Double Sofa Bed
529 sq feet
Layout - Bedroom, dining area, and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LED TV with digital channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, double sofa bed, and sofa bed; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Low-height electrical outlets in bathroom
Eco-friendly - Energy-saving switches and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Interconnected room(s) available
- Wardrobe or closet
- Oven
- Stovetop
- Sofa bed
- Daily housekeeping
- Separate sitting area
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
King Studio with Sofa Bed
Providing free toiletries, this studio includes a private bathroom with a shower and a hairdryer. The well-fitted kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. The studio features tiled floors, a seating area with a flat-screen TV with streaming services, air conditioning, a tea and coffee maker, as well as a dining area. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
One-Bedroom King Suite with Sofa-Bed
This suite features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The well-fitted kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The suite has tiled floors, a seating area with a flat-screen TV with streaming services, air conditioning, a coffee machine, as well as a dining area. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
Queen Suite
This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The suite has tiled floors, a seating area with a flat-screen TV with streaming services, air conditioning, a tea and coffee maker, as well as a dining area. The unit has 3 beds.
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
Two-Bedroom Suite
This spacious suite consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The suite features tiled floors, a seating area with a flat-screen TV with streaming services, air conditioning, a coffee machine, as well as a dining area. The unit offers 3 beds.
Max Occupancy: 6 (6 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Additional bathroom
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
King Studio with Sofa Bed - Hearing Accessible
The studio offers air conditioning, a seating area, as well as a private bathroom featuring a bath or a shower and a hairdryer. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Air conditioning
- Hair dryer
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Key card access
- Hearing accessible
-
One-Bedroom King Suite with Sofa Bed - Hearing Accessible
Offering free toiletries, this suite includes a private bathroom with a bath or a shower and a hairdryer. Rooms on the upper floors are reachable by elevator.
Max Occupancy: 4 (4 Adults)
- Air conditioning
- Hair dryer
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Key card access
- Hearing accessible
Guest Reviews
- Zina (10/5): Great stay! Will stay there again on my next visit to Dallas. - The setting was had a home feel, you didn't feel like you were in a box like most hotels.
- Liz (9/5): -
- Chao-Ching (7/5): - No warm water if you wanna take shower at late night.
- Maria C (10/5): -
- Patricia (9/5): Agradable, cómoda. Volvería. - La suite muy amplia, cómoda, bien dispuesta. Todo muy limpio y agradable. El personal amigable, el desayuno puntual y suficiente. La ubicación resultó ser un poco lejana al destino que estaría visitando. Indispensable rentar carro para movilizarse.
- Henry (9/5): -
- Henry (9/5): -
- jose (10/5): excellent customer service but the amenities not so great management needs to step it up if there workers are super grea - room service was next level super clean and always bringing fresh towels upon request the breakfast was decent, but not to good the gym was horrible due to the tenets and doing laundry there was super inconvenient
- Mark (9/5): -
- Mark (9/5): I booked the 1 bedroom suite with a pull out bed for the family and I, we got to swim,grill ,and even played a little ba - Grill area , pool area, breakfast , and also parking near the doors made it easier to get my kids in and out safely. Pricing for snacks up front but I also understand.
- Aleman-Ruiz (10/5): - Pretty much everything. The rooms the breakfast. The privacy. The pool not been heated lol. But love it that it was inside pool.
- Iuliana (9/5): -
- Rachel (10/5): Overall a great place to stay - Spacious rooms and full kitchens . The kids loved the basketball court Breakfast could have been better. Limited options for pescatarians - but hey I guess it is Texas
- mayssummervill (10/5): - Everything N/A
- Tassa (10/5): We will be back soon! - Great location Clean
- JOSEPH (10/5): Best stay in a hotel we have had in many years. - Best breakfast offering in an American hotel we have seen in a long while. Clean, well-organized rooms. Great staff. All was good.
- Mishelle (10/5): It was amazing - Everything N/A
- Marisha (8/5): - I’ve stayed there a few times now. My family and I love it. The staff was nice. The breakfast is decent in the morning. They do a really good job. At the moment, nothing could’ve changed.
- Monique (10/5): - Very good experience!
- salima (10/5): -
- Christiana (9/5): - Loved the rooms, plenty of space for the family! Clean, all essentials provided, kids enjoyed the pool. Breakfast was good. The hot tub was out of order.
- Keisha (9/5): It was clean, quite, and very comfortable we really enjoyed our stay I will look for that same property when we travel a - It was very clean We enjoyed it all
- Ebony (10/5): We always choose Residence Inn, this was our first at this location! We will definitely be back. Friendly staff, locatio - Perfect Location, clean, quiet, amenities were awesome!
- Melissa (10/5): -
- Leslee (10/5): We will stay here again - Room was big Pool and hot tub was not very clean
- Shrey (10/5): - Superb service, clean rooms, and friendly staff!
- RaSaun (10/5): - Very happy choosing this hotel. I will definitely return.
- warren (10/5): - location to family
- KAROLYN (10/5): Wonderful - Very clean and amazing breakfast. The staff was absolutely amazing
- Parker (10/5): Great staff, no parking fee - Clean, affordable Nothing
- Jonnita (10/5): Stay Here - Its Wonderful! - Wonderful service and breakfast. The room was spacious enough to kick back after a long day of business meetings. And this place has a hot tub! Loved it!
- Jess (10/5): - Well maintained property and beautiful rooms. Gracious as always!
- Tomas (9/5): -
- Jess (10/5): - Wonderful stay! The staff is friendly and accommodating as well. Love it!
- Jess (10/5): - Incredible customer service and comfortable rooms! Love it!
- TaMeka (10/5): -
- FREDRICK (4/5): - I paid for a suit and the staff member gave me a studio room instead
- Coppellperson (4/5): Disappointing - To start with we got there and got our room I had checked in ahead of time, difficult to find the entrance, then we got in and got keys to our room on 2nd floor, went up- elevator is painful and started to unpack, Now the closet door didnt open, after enough trying to work with it, went down and told the guy at reception, he gave me tips on how to fix it instead of saying he can come up and help. I did what he told me still no luck, now we call him and he offers to come up and then tries fixing it for a whole 20 minutes, so what makes him think it was a small fix and I have to fix this. Anyway other issue, air-conditioning in this room only works at 65 degrees clicks on so the cold draft right on face in the bed has left us with dry throat, eyes - itchy and red. Stuffed up every morning. Next is Breakfast, today day 4 I got some potatoes, last 3 days nothing is veggies except spinach leaves. hORRIBLE NO VEG options, only waffles in 2 places, 3 types of eggs, sausage, bacon and egg ham. Same clumpy oatmeal everyday, Like other hotels have pancakes, No potatoes or potato hash with onions, bell peppers, very minimalist breakfast, no milk cartons,more coffee and tea options, more yogurt options, more pancake machines, usual nonsense. Pillows sunk, Shower is half door all water on floor outside. We complaint about the people next door banging our wall and people upstairs running at all hours. Nothing was done. Cleaning crew is not great either. I had sent a message through expedia that we were coming to celebrate our high school graduate and attend utd freshman orientation but nothing.
- Rachana (4/5): - To start with we got there and got our room I had checked in ahead of time, difficult to find the entrance, then we got in and got keys to our room on 2nd floor, went up- elevator is painful and started to unpack, Now the closet door didnt open, after enough trying to work with it, went down and told the guy at reception, he gave me tips on how to fix it instead of saying he can come up and help. I did what he told me still no luck, now we call him and he offers to come up and then tries fixing it for a whole 20 minutes, so what makes him think it was a small fix and I have to fix this. Anyway other issue, air-conditioning in this room only works at 65 degrees clicks on so the cold draft right on face in the bed has left us with dry throat, eyes - itchy and red. Stuffed up every morning. Next is Breakfast, today day 4 I got some potatoes, last 3 days nothing is veggies except spinach leaves. hORRIBLE NO VEG options, only waffles in 2 places, 3 types of eggs, sausage, bacon and egg ham. Same clumpy oatmeal everyday, Like other hotels have pancakes, No potatoes or potato hash with onions, bell peppers, very minimalist breakfast, no milk cartons,more coffee and tea options, more yogurt options, more pancake machines, usual nonsense. Pillows sunk, Shower is half door all water on floor outside. We complaint about the people next door banging our wall and people upstairs running at all hours. Nothing was done. Cleaning crew is not great either. Now we all have CoviD
- Tyron (10/5): Exceptional -
- Victor (10/5): Graduation - Great stay, great breakfast.. sofa bed is not comfortable but everything else was amazing
- jennifer (8/5): - Nice layout and amenities.
- Tiffany (7/5): Great - I love the atmosphere the staff the area and the convience The lighting in the main room was not working I don't know if the light bulb was out I mentioned it to the staff no one addressed the situation but the overall stay is always a 10
- Wayne (10/5): - Beautiful room
- Daniel (2/5): - 1st room was full of ants in the kitchenette. The lights flickered. 2nd room the toilet would not flush. Front counter girl had no care in the world. The GM never even called us back about the crappy rooms and service.
- Patricia (10/5): Great stay! - We really enjoyed our stay. The room was nice and big and the amenities were terrific! The breakfast was good with some extras that made it better than a normal free breakfast. Will definitely return.
- Ronnie (10/5): Awesome Experience - Friendly staff, very welcoming when we arrived and was able to check in early as requested. Loved how easy this location is next to the highway to travel, great breakfast and pool area One of the closet doors would not open fully
- Sean (6/5): - I had ants in my bed!
- William (10/5): - Always top notch
- Jennifer (10/5): - Very clean.
- Chrissie (8/5): - shower wasn’t the best low water pressure and don’t like the half wall design
- Lucas (10/5): - Much cleaner than other properties. Beds are kinda cheap and uncomfortable but very clean.
- Mark (10/5): - We had a perfect stay and no weird smells like at other properties. Friendly staff and reasonable prices with breakfast included.
- Aaron (10/5): - We upgraded to a 2 bedroom 2 bathroom suite. It was very nice and clean and worked great for our family. The kitchen was nice as well and we enjoyed the indoor pool. We visit this area about twice a year. We will definitely be back! It's also near a Central Market, some restraunts and a Walmart.
- XUAN (10/5): - I was very impressed with this place. So so clean! No odor or anything. The location was conveniently close to every place that we wanted to go to. This will be our new place to stay when we’re back in the area. We’re very pleased with our stay. Highly recommended!
- Miriam (10/5): - Will be saying again for sure!
- 718robc (10/5): Modern, Clean and Comfortable, Good Location - Hard to find fault with this modern, comfortable, friendly Residence Inn right off the George Bush Turnpike in Plano, about half an hour from DFW. Two-bedroom suite hade a nice living room area and bedrooms with separate bathrooms, one being ensuite. The staff was very nice and helpful. Plenty of parking. Not the same old breakfast, it was hot and varied every day we were there. Definitely recommend.
- Keeley (10/5): Exceptional -
- Kimberly (8/5): - We enjoyed our 2 night stay. Central market around the corner was very convenient. As with other residence inn properties we have stayed at, we don’t understand why indoor pool is not heated. We actually split our stay and moved to a location with a heated pool.
- Robert (6/5): - room was a bit beat up kinda disappointed for the rate
- Kathleen (10/5): - Great stay for my family
- Rose (10/5): - The room was spacious and clean. The staff were very friendly and helpful. Beautiful place to stay!!
- Verified traveler (10/5): Will be back - The room was great and very clean. The staff were all very nice and the amenities were fantastic. I had 2 things that were great. 1. The pull out bed was very uncomfortable. If they can get thicker mattresses or offer a topper for the that would be nice. The second was no fault of the hotel but a car alarm went off for 3 hours straight starting around 1am. Maybe car registrations to be able to know which guest it was might have helped. Again, no reflection on the hotel nor staff as a whole. I would stay here again in a heartbeat.
- Addalee (10/5): - Clean rooms, showers and kitchen, the breakfast options different every day was nice and good too. Nice pool enjoyed hot tub and the fire pit. We enjoyed our stay they made it accessible for my father that had surgery near by, giving us a room where we wanted for it to be easier for him , tysm we appreciate you. Definitely staying again
- A E (10/5): - Good breakfast and very clean
- Mommygarcia86 (10/5): Will stay again - We loved everything Breakfast,
- Noura Taj (10/5): - I like it so much like home
- Whitney (10/5): Five stars - Lovely facility and great staff.
- Douglas (10/5): Must Stay with Pets - Excellent room,bed to die for...
- Christopher (10/5): - The Residence Inn provided all I needed to high standard for my work trip. Room was clean, well appointed and the staff friendly and helpful. The cost of incidental drinks was quite ridiculously high however $15 for two bottles of normal beer!! Breakfast was good varied and fresh each morning so well done there. All in all a good stay.
- Erin (6/5): Pleasant - Friendly staff , location Smell of cleaning products
- Alfred (10/5): - Nice hotel! Very clean and quiet.
- Marisol (10/5): - Clean and friendly and good location great for my pets
- Alesias (10/5): Exceptional -
- Oghenekevwe (10/5): - Good services. The property is very cleaned. We enjoyed ourselves. Before i forget the breakfast is so good. They're have choice. They have good customers services. Quite environment.
- Yolanda (10/5): - Great location for the things we planned to do. Breakfast was good and facilities were nice and clean. Staff was extremely helpful. I hope to stay again when in town.
- Kimberly (10/5): great place to stay - Great easy place to stay while in town for business. Great location and near tons of food and other stores needed. everything was very clean!
- Robert (8/5): Very good -
- Neacole (10/5): Exceptional -
- John Christopher (10/5): - It was nice! I would stay here again!
- Raydiance (10/5): Exceptional -
- Mustafa (8/5): - NA
- Janice (10/5): - I haven't stayed in a hotel in years, this one was excellent!
- Leopoldo (10/5): - None
- Khawar (10/5): Exceptional -
- Samantha (10/5): Great stay!!! - Nice. Great location. Great area outdoors for dogs!! Breakfast was great!!!
- Nurse (10/5): - Nice will be back
- Paula (10/5): Would highly recommend - The breakfast was extremely good, 1 of the best hotel breakfast bars I ever had. They had fried egg and cheese English muffin sandwiches already made up, to which I added the fresh spinach they offered and bacon. It was delicious. They had jalapeño cheese muffins that were very good. On the cold bar, they had fresh spinach, fresh pineapple, cottage cheese, and other fruits. For the mini Belgium waffle, you could make 1 up to 4, with blueberry compost and readi whipped cream to top them off. The room was awesome with a kitchenette, the living area had a nice modern couch/lounger, the bedroom was nice size and the large TV would spin around to the bedroom or living area. The bathroom was huge, with a big walking shower and a large mirror over the sink vanity. There was a little dressing table just outside the bathroom off from the bedroom area to put on makeup. The indoor swimming pool was nice but a little cool even though it was July in the 90s in TX. It also had a hot tub next to a swimming pool that felt wonderful. I was very pleased with the overall hotel. NA
- Veronica (8/5): Professional Resolution - The first room we received had a moldy smell. We noticed a shop fan being used to dry the carpet. As soon as we reported the issue, it was resolved. The supervisor on site empowered the young man at the front desk to upgrade our room and apologized for the inconvenience. Our family was impressed and pleased with the outcome. Thank you for resolving the issue with professionalism.
- Mark (4/5): - No hot water in the room! The bathroom door wouldn’t close all the way.
- Verified traveler (10/5): Excellent Stay - The room was very clean, well furnished, and comfortable. I highly recommend this hotel,
- Lily Janae Gaddy (10/5): - Excellent location. Great breakfast and friendly staff
- Jessica (10/5): Nice place for families, very clean and updated. - Very clean and updated. Nothing
- Bing (10/5): - Good location and the room is very spacious, which is perfect for families. Breakfast is one of the best of the hotels that offer free breakfast.
- Jose (6/5): - The staff was amazing, very helpful and accommodating . The property is in need of a remodel . The decoration is outdated and the furniture is of inferior quality . Our first rooms thermostat wasn’t working and walked into a hot room , our second room had unfinished patchwork in the ceiling. Overall a good experience but not amazing
- Tiffany (6/5): The hotel as a whole is nice. Staff not so great this visit - The space and location and the facility was clean I didn't like the customer service I received. I've stayed at this particular hotel several times before I really prefer to stay here. The fact I had to wait until 3 o'clock to check in altered the plans that were reserved for that Friday which has never happened to me as well. The staff was rude.
- Mehak (10/5): - Great
- Lisa (10/5): - Everything has been perfect so far.
- Monique (10/5): - Best hotel breakfast we’ve had in a long time. Food tastes good and food area well stocked and clean
- Melanie (10/5): - Quiet and clean. The grounds were gorgeous. The room was nicely furnished. The staff was very pleasant and helpful.
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