Hotel Poonja International

Location: K.S.Rao Road, Mangalore, in

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 12:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Nightclub
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Terrace
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Ironing service
• Car hire
• Packed lunches
• Currency exchange
• Non-smoking throughout
• Private check-in/check-out
• Shuttle service (additional charge)
• Concierge service
• Grocery deliveries
• Adult only
• Outdoor furniture
• Fruits
• Pet basket
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Broadcast Live sport events
• Happy hour
• ATM/banking
• Shopping on site
• Television in common areas
• Nightclub
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Japanese garden
• Secured parking
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Deluxe King Suite

  The unit has 1 bed.

  Max Occupancy: 3 (3 Adults)

• Superior King Room

  The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

• Economy Twin Room with Air Conditioning

  Air-conditioned room features a flat-screen satellite TV and a private bathroom equipped with hot/cold shower amenities.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Sofa
  • Tile/marble floor
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Accessible by lift
  • Single-room air conditioning for guest accommodation

• Economy Room- Non A/C

  Fan-cooled room features a flat-screen satellite TV and a private bathroom equipped with hot/cold shower amenities.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Telephone
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Sofa
  • Tile/marble floor
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Trash cans
  • Shampoo
  • Body soap
  • Accessible by lift
  • Single-room air conditioning for guest accommodation

• Executive Double Room

  Larger air-conditioned room features a flat-screen satellite TV and a private bathroom equipped with hot/cold shower amenities.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Sofa
  • Tile/marble floor
  • Electric kettle
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Accessible by lift
  • Single-room air conditioning for guest accommodation

• Suite

  Spacious air-conditioned suite features a seating and dining areas, flat-screen satellite TV and a private bathroom equipped with hot/cold shower amenities.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Accessible by lift
  • Single-room air conditioning for guest accommodation

• Deluxe King Room

  The unit offers 1 bed.

  Max Occupancy: 4 (4 Adults)

Guest Reviews

• KHAJA (1/5): - Terrible quality breakfast Bathroom water not draining
• Afrid (10/5): -
• Rohi (10/5): -
• Kumar (1/5): On comfortable - Place Bed
• Dilip (5/5): Excellent location but very unsupportive staff. - Location & food availability was really nice. Well connected with all mode of transport. Staffs are very much frustrating and irresponsible. Not bothering at all what customer is saying. For room cleaning and linen changing, we called 4-5 times, given the key at reception then also didn't happen. Luckly we met with owner then only things got sorted out. We charged 300/- per hour extra for early check in and paid 900/- additional amount. Requested to use the room for 15 minutes to change the clothes post check out they didn't allow though we did 3 hours early checkout. We are forced to change the cloth in common bathroom. Very unsupportive staff. Though Hotel location was excellent.
• Hani (1/5): - I liked nothing Washroom was dirty, not responding to calls, worst service, rude staffs
• Manu (3/5): - Breakfast was good 👍 Need to Maintain Clearance Bathroom and Toilet every bad experience
• rohid (1/5): Disappointed. Felt cheated. - Very poor-quality hotel. The property is run-down and poorly maintained. The room smelled strongly of urine, and we were shocked by the overall condition of the hotel. Within 10 minutes of arriving, we decided to find another hotel and checked out within 30 minutes. Despite our dissatisfaction and immediate decision to leave, we were still forced to pay the full tariff. The staff seemed primarily focused on collecting payment rather than addressing the serious issues with the room and property. The staff were highly inconsiderate, although this likely reflects the attitude and standards set by the ownership. Compared to nearby properties, this place is an absolute dump and does not reflect the standards or quality that were advertised. Very poor-quality hotel. The property is run-down and poorly maintained. The room smelled strongly of urine, and we were shocked by the overall condition of the hotel. Within 10 minutes of arriving, we decided to find another hotel and checked out within 30 minutes. Despite our dissatisfaction and immediate decision to leave, we were still forced to pay the full tariff. The staff seemed primarily focused on collecting payment rather than addressing the serious issues with the room and property. The staff were highly inconsiderate, although this likely reflects the attitude and standards set by the ownership. Compared to nearby properties, this place is an absolute dump and does not reflect the standards or quality that were advertised.
• Girish (6/5): - Rooms are not clean, particularly toilet
• Abhishek (7/5): - Near by place Nothing as such
• satya saketh (7/5): -
• Rahil (6/5): -
• Jr (10/5): -
• Ganapathi (2/5): - Very unconfortable bed, taps dripping in the bathroom
• Zubair (8/5): - Centrally located and and old styled hoted
• A K (10/5): -
• Poojari (8/5): -
• Shetty (1/5): The hotel is not recommended tho I stayed there as a 20 yrs old today it was not upto mark - Location and ease of travel . Breakfast was nice Cleanliness , the concierge man called Baskar was very rude , cockroaches were seen in room , bedsheets were soiled and dirty , flush tank was broken water continuously leaking , towels were not white but yellowish wit stain ( I used my personal for bathing ) the hotel needs major revamp of services
• Rohith Hegde (7/5): -
• Vishnu (4/5): Below average experience - Location Fungi smell in the room,not at all clean,bath towels are also smelling bad
• Mithun (5/5): -
• h.j (9/5): -
• Shajeer (10/5): - Good
• .K (7/5): - All Nothing
• Kavitha (2/5): Worst - Breakfast was OK ok with very less options Camod pipe was leaking and even after reporting no actions taken.towels very bad
• Shetty (1/5): Horrible but post check out they let me keep my bags and guided me on my queries so I’m kinda happy with the reception s - The breakfast was decent and edible The room Was dirty , sheets very unclean n towels I would not Even use that to clean my feet forget wash clean my body. I was lucky as I carry disposable towels and toiletries so got lucky
• Ramesh (1/5): - Looks like a Hospital and breakfast was poor with bad ambience
• Kavitha (10/5): Nice property at a great location. Good value for money. - Very conveniently located and the rooms are very clean. Breakfast was good too.
• Basumatary (4/5): Not satisfied - Location Cleanliness
• p (3/5): - Prime location Bathroom lock was not working and silt/dark water from the commode. Beds were not comfortable. It is not worth the price of the room.
• Vinay (2/5): -
• Raghavendra (2/5): - Location Facilities No good breakfast House keeping, not upto the mark
• Harsha (1/5): - Drynage water coming in bathroom
• Nisha (3/5): -
• D M HarishKumar (5/5): - Location Muddy brown coloured water in the bath room taps in the morning.
• Shwetharohi (8/5): -
• Sathish (1/5): -
• Shajeer (10/5): - Good
• Mahesh (5/5): -
• Prasad (7/5): -
• Iqz (3/5): -
• Chengappa M S (9/5): - Very good
• SHAMSUDHEEN (8/5): -
• Alen (1/5): -
• Gv (3/5): -
• Samrat (2/5): - Breakfast was ok, got a single queen size bed. I could see the ocean from far. Broken washroom faucet for 3 star hotel :(
• gowda (8/5): -
• P Prejin (8/5): Large Clean Rooms with Old interiors and Facilities. - Rooms are very spacious and all + Clean, but bathroom was leaking and while flushing water were leaking from the bottom and was all over the floor. AC is not new in all rooms, they still have some very old AC which makes sound and leaks water. Staffs keep coming and ringing bell for all small reasons, and did not let me sleep well. I had to check almost all the rooms and finally found a clean one. some of the couches are very bad and have cigarette burns and stains and all. The reception staffs are very friendly and helpful.
• bibothi dhar (5/5): - I have been a repeat guest at this hotel for several years, but this visit was disappointing. During peak summer, the absence of air-conditioning in both the lobby and restaurant made the experience very uncomfortable—fans are not sufficient in such conditions. Breakfast was also underwhelming, with the same limited options repeated daily. The front desk operations need improvement. Staff appeared unfamiliar with basic processes, and the practice of collecting payments after each restaurant visit while taking screenshots lacks transparency. Despite informing the front desk on 24th evening and again on 25th morning to have my final bill ready, the checkout process was disorganized. I was first told there was an outstanding amount of over 2000, which was later revised to 746 after delays. This was unexpected, given that the room was prepaid and restaurant bills were settled immediately. On a positive note, Mr. Satish Shetty exemplifies excellent hospitality—warm, attentive, and proactive. Ms. Elizabeth from the restaurant also stands out for her professionalism and guest engagement. While these individuals make a difference, the overall experience has declined significantly, and I am unlikely to return. have been a repeat guest at this hotel for several years, but this visit was disappointing. During peak summer, the absence of air-conditioning in both the lobby and restaurant made the experience very uncomfortable—fans are not sufficient in such conditions. Breakfast was also underwhelming, with the same limited options repeated daily. The front desk operations need improvement. Staff appeared unfamiliar with basic processes, and the practice of collecting payments after each restaurant visit while taking screenshots lacks transparency. Despite informing the front desk on 24th evening and again on 25th morning to have my final bill ready, the checkout process was disorganized. I was first told there was an outstanding amount of over 2000, which was later revised to 746 after delays. This was unexpected, given that the room was prepaid and restaurant bills were settled immediately. On a positive note, Mr. Satish Shetty exemplifies excellent hospitality—warm, attentive, and proactive. Ms. Elizabeth from the restaurant also stands out for her professionalism and guest engagement. While these individuals make a difference, the overall experience has declined significantly, and I am unlikely to return.
• Senthil (8/5): - Good front office and breakfast was good. Smoking small on floor
• Sandeep (10/5): - Good Good
• Atul (9/5): -
• ANEESH (8/5): -
• Arun (8/5): -
• Sayish (4/5): -
• Jayashree (5/5): - Ideal location, courteous staff
• Vignesh (9/5): -
• Ashish A (6/5): -
• nag (6/5): -
• DEGAMBAR (10/5): -
• K (7/5): -
• Kaveriappa (4/5): -
• Raman (7/5): -
• muhammed (10/5): -
• Shwetharohi (10/5): Totally exlent - It was nice rooms Well cleand
• Sachin (2/5): -
• RAJEEV (8/5): - Location good, clean, services average Old type AC, reception staffs average cooperation
• Santosh (10/5): -
• Shwetharohi (10/5): - It was nice hotel
• bengre (10/5): -
• kiran (3/5): - No wifi at all even the small 500 rs hotel will provide wifi this hotel doesn't get wifi to room at all Nobody cares duch irresponsible Nothing
• Nathan (7/5): -
• Shaik (8/5): Stayed because of staffs respect and love - The staff and the safety of customers and breakfasts clean hygienic food Inside the room water blockages at bathroom and old beds
• Anil (9/5): -
• Bindu (2/5): Not worth the money - Nothing was clean Rooms although premier rooms
• RS (3/5): -
• Shashidhar (6/5): - Good Ambience
• Sanjib (9/5): Nice place to stay. - Excellent Place as well as excellent Hospitality..
• Shashidhar (8/5): -
• Bini (5/5): - Room size and bed Mosquitoes in the room
• Pavan (9/5): -
• Bangalore Raju (4/5): - Location Breakfast was empty before designated time, clearly staff was stacking up leftover food for themselves before guest completed having. Beds looked dirty and washroom was dirtier. Only we stayed for 8 hours. Whole restaurant was desert during lunch time clearly says it all
• Shivaraj (2/5): -
• Bhanu (8/5): - Staff were very attentive@ N A
• SIDDARAMA (2/5): - Property is ok but worst service Nothing
• Sakshi (1/5): -
• Ritu Shubham (1/5): Bad stay - Location There was nothing to like other than its proximity to Railway station. Way too expensive for the money charged. No basic amenities in the room. I would not recommend it to anyone else.
• Sandeep (10/5): -
• N S (6/5): -
• santosh (10/5): - everything was fine but i had not received invoice. kindly share on my personal email
• Jogan (9/5): -
• Ramesh Kamath (5/5): It doesn't match the price you pay. - Location and overall hotel. Rooms and bath rooms have become very old and need maintenance.
• Satpreet (7/5): -
• kiran (6/5): - Breakfast is not all good and no one care to claoe the food All re open and not hot too No internet in thai big hotel I surprised You should fixed the internet
• Rathish (10/5): - Had a amazing hospitality)
• Jogan (10/5): -
• AI003072 (6/5): Good stay - Good location Vintage look
• Bhattacherjee (3/5): -
• Jude (2/5): Very run down hotel! -
• giuseppina (8/5): -

Photos