Amaris Hotel Darmo Surabaya

Location: Jl. Taman Bintoro No 3-5, Surabaya, id

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Ironing service
• Car hire
• Non-smoking throughout
• Shared lounge/TV area
• Shuttle service (additional charge)
• Concierge service
• Adult only
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Security alarm
• Key card access
• Supervised childcare/activities
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Reception hall
• Secured parking
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Smart Room Hollywood

  Offering free toiletries, this double room includes a private bathroom with a shower and slippers. The air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a safe deposit box, a tiled floor as well as garden views. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Tile/marble floor
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Cots
  • Air purifiers

• Staycation Offer - Smart Room Twin

  This air-conditioned twin room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Tile/marble floor
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Cots
  • Air purifiers

• Smart Room Twin

  Featuring free toiletries, this twin room includes a private bathroom with a shower and slippers. The air-conditioned twin room features a flat-screen TV with cable channels, soundproof walls, a safe deposit box, a tiled floor as well as garden views. The unit has 2 beds.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Tile/marble floor
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Cots
  • Air purifiers

• Staycation Offer - Smart Room Hollywood

  This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Toilet
  • Private bathroom
  • Satellite channels
  • Tile/marble floor
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Cots
  • Air purifiers

Guest Reviews

• doni (8/5): - Room size is comfy, clean, staff responsive, location is perfect
• TOMOKI (9/5): - 朝食が種類豊富で美味しかった
• Varma (6/5): -
• Alex (8/5): Great value, comfortable, quiet, great shower, excellent breakfast - Friendly staff, clean, comfortable, great breakfast Little out of the way, safe in room didn’t lock
• Wen HuiChun (7/5): -
• David (7/5): -
• tommyrampa (1/5): Unauthorized booking made using my account and travel credit currently under investigation for fraud - A reservation was made at this property without my authorization using my Booking.com account and travel credit. The booking was created under a different name, and I never received any confirmation or notification. I have reported this case to Booking.com as unauthorized/fraudulent activity, and it is currently under investigation. I strongly recommend that future guests exercise caution and ensure all bookings are made securely through their own accounts. A reservation was made at this property without my authorization using my Booking.com account and travel credit. The booking was created under a different name, and I never received any confirmation or notification. I have reported this case to Booking.com as unauthorized/fraudulent activity, and it is currently under investigation. I strongly recommend that future guests exercise caution and ensure all bookings are made securely through their own accounts.
• Michiel (9/5): -
• Marloes (8/5): Nice location! - Nice location and great views over the city from our room on the 7th floor.
• Dhany Lionel (7/5): Good for a day or two - Location: central but quite Water pressure & hot water seems not stable
• Johan (7/5): Hotel voldeed prima. Basic maar schoon, netjes en tegen een prima prijs -
• Yahya (8/5): - Good location. None.
• peng (10/5): -
• David (9/5): -
• Retna Dewi (8/5): -
• Ardnsyh (10/5): - Tempatnya nyaman,bersih,suasananya damai, stafnya super ramah, sarapan enak dan selama 3 hari disini ganti terus, malem ada wedangan jahe cocok kalo mau rokokan diluar,pkoknya dengan worth it dengan harga segitu Tidak ada,overall senang dan puasa sesuai ekspektasi
• DEDY (8/5): -
• alfiah (7/5): - Kebersihan dan pelayanan staff Security. Malah asyik ngobrol sama tukang parkir. Saya datang bersama anak jd waktu taksi online dtg saya harus menggendong anak sekaligus membawa tas. Tidak ada security yg sigap membantu membawakan tas
• Gunawan Edi (8/5): Overall it's according with room pricing - Breakfast menu is good & not poor Phone room not available
• Alejandro (10/5): Perfecto - Buen hotel para quedarme cuando tuve que ir a la embajada
• Ida Bagus P (9/5): - Lokasi strategis & breakfastnya mantap. Televisi dlm kamar mgk sdh waktunya peremajaan.
• Hermono (10/5): Rekomended - Karyawannya ramah2 Ruangan bersih Airvpanas berfungsi AC dingin Pelayanan cepat bila ada keluhan, misalnya minta sikat gigi krn tamu 2 sikat giginya baru ada 1) Sarapannya cukup enak sesuai harga. Tempat nyaman Tidak ada
• Bartosz (8/5): -
• Melvina (7/5): -
• Yun Chai (8/5): - Great place with nice breakfast Not much choice for dinner around the area
• Kemis Amattaeran (7/5): - Bedden waren goed en personeel was erg behulpzaam Niets
• Joanna (10/5): - Hotel ma dobre położenie. Do dyspozycji gości jest wspólne miejsce, gdzie można posiedzieć, zaparzyć kawę lub herbatę oraz wydzielona część dla palaczy. Personel bardzo pomocny.Tworzy miłą atmosferę.Pokój wystarczająco duży. Wszystko było piękne,ale w naszym pokoju była szczelina między oknem a murem i nie wyspalismy się z powodu hałasu.
• Jose (7/5): -
• Fajar (8/5): -
• Siaw (10/5): -
• Anggun Rindang (10/5): - Very close to darmo hospital The breakfast menu
• Mariany (9/5): Bersih dan nyaman - Bangunannya baru, bersih, lokasi bagus dan staf ramah
• tetsuo (7/5): -
• Dietmar (6/5): - Die Freundlichkeit des Personals,die Aussicht auf die Stadt. Das Hotel ist sehr in die Jahre gekommen, Frühstück nur für asiatische Gäste.
• Raum (9/5): Sehr zufrieden besonders für den preis - gerne wieder. - Die Unterkunft war perfekt vom Flughafen erreichbar. Das Preis-Leistungsverhältnis war Top, das Zimmer war in erstklassigem Zustand. Das Personal half dabei ein gutes Restaurant zu finden und war insgesamt sehr höflich und hilfsbereit. Außerdem war es bis jetzt das beste WLAN aller bisherigen Unterkünfte. Es gibt keine Option für ein Frühstück.
• phasly lalu (7/5): -
• Imelda (8/5): - It's nice place. I like to stay here cause it's quiet place and also charming staffs. The WiFi running too slow.
• anny (9/5): - Room is ok, clean, hot water and ac ok too , breakfast good many kind varian, staffs are polite.
• Eva (8/5): - Bequeme Matratze, großes Zimmer. Obwohl das Zimmer zur Straße hin war, war es recht ruhig - die Straße ist auch nicht stark befahren. Große Dusche mit sogar richtig heißem Wasser. Wasserspender im Flur. Im Flur roch es stark nach Zigarettenrauch. Im Aufzug nicht - dort ist ein Duftspender installiert. In meinem Nichtraucherzimmer war auch kein Rauch zu riechen. Ein echter Kleiderschrank und Safe wäre schön. Was mich gestört hat: immer, wenn man das Zimmer betrat und den Strom mit der Schlüsselkarte aktivierte, sprang der Fernseher an. Außerdem ärgerlich: ich hatte das "Do not disturb"-Schild an meinem Zimmer hängen, weil ich nachts auf Tour unterwegs war und nachmittags schlafen wollte. Leider rief dann jemand vom Personal per Telefon an, weckte mich dadurch und fragte, ob ich neue Handtücher und Zimmerreinigung haben möchte. Danach konnte ich leider nicht mehr einschlafen. Wenn das Bitte-nicht-stören-Schild an der Tür hängt, erwarte ich, dass ich auch vom Personal auch nicht per Telefon gestört werde, welches das Schild gesehen hat.
• Isabelle (9/5): Bo rapport qualité prix. - Personnel à l’accueil adorable. Il manquait un sèche-cheveux.
• Zulkifli (10/5): -
• Dendi (8/5): - Berlangganan hampir 1 thn baru kemarin merasa tidak nyaman dengan salah satu stafnya di resto...biasany minta d bikinkan nasi bok langsung d bikinkan kmren drama dlu...biasanya klo bawa cemilan k kmr itu gk ada drama kmrin ank saya bwa roti k kmr drama dulu....klo pun bayar saya tetap bayar....ribet amat deh sm staf² yg baru...ternyata setiap staf itu pelayananny berbeda²...PALING GK SUKA SM YG RIBET²
• Dendi (8/5): -
• Stuart (8/5): -
• Hinckley (8/5): - Friendly staffs Nothing
• Angela (7/5): -
• Drg (9/5): -
• Iksan Santoso (8/5): -
• Dendi (8/5): -
• Cicilia (7/5): -
• Marina (8/5): - La gentilezza del personale. I dispenser di acqua a disposizione x i clienti
• Ahmadi (8/5): -
• IRENE (6/5): - Sábanas sucias. Humedades.
• Karolína (5/5): - Personál byl příjemný. Jde spíše o ubytovnu. Plesnivá kouplena (sprcha), špinavý hadr v koupelně na utření nohou, zapraná špína na povlečení. Snídaně dobré, ale neuklizeno.
• Claudia (7/5): Good -
• Joseph (10/5): Exceptional -
• Zal (9/5): Superb -
• Nicol (3/5): Terrible experience - The only thing I liked was the view and the staff, who were kind. I thought it would be just a simple stopover hotel, but it was worse than that. When I arrived at the first room, the cleanliness was awful — there was a lizard inside, the shower didn’t work, and there were hairs on the bed. It was 2 a.m., so I asked for a solution, and they offered me another room. It was decent, but still very dirty, it smelled like cigarettes, and the bed was unstable. The breakfast was also bad, and at one point the ceiling started leaking right above my table. It was a terrible experience.
• Budi (9/5): Superb -
• Sanjoyo (8/5): Very good - Good price for 3 nights, clean room and tasty breakfast. The room was cleaned everyday while i was staying there. The room service only open until 9 pm, and they close order at 8.30 pm, quite a bummer if you arrive late at night and expecting some room service. Wish they could extend it to 10 pm.
• Marcel (9/5): Superb - Every time I am in Surabaya I stay at this hotel. My room was in good shape and clean. Nice warm shower. The aircon worked well. They serve a nice local Indonesian breakfast with many choices. Great value for money!
• Nicolas (10/5): An amazing stay - Amazing breakfast, adorable staff. It was all very very good, much more than I could have hoped for. Nothing
• Pingkan (7/5): Good -
• Lim (8/5): Very good - Staff are friendly. The stay is good. Perhaps to have more vegetarian options for breakfast.
• Pingkan (7/5): Good -
• Dmitri (9/5): Superb -
• Hatem (8/5): Very good -
• Mohamed (8/5): Very good - The room is very small for 2 persons. Not enough space to woll around and no cupboard space
• Nur (9/5): Superb -
• Sulastri (7/5): Good -
• Kisho (1/5): Bad -
• Bhageerath (7/5): Good -
• Sintya (8/5): Very good -
• Yossy (8/5): Very good -
• Rod (10/5): Exceptional -
• Alimi (5/5): Passable -
• Olisa (7/5): Great location and friendly staff - The staff was very helpful and friendly. The location was actually safe and close to nearby stores and resturants.
• Ammar (7/5): Good -
• Yolla (8/5): Very good - Good place good price 👍👌
• Syed (5/5): Passable -
• Ákos (9/5): Nice regular hotel room with abundant, indonesian style breakfast. - Nice regular hotel room, though a bit sterile feeling, with the best breakfast experience in Indonesia. Very helpful staff.
• Sri (1/5): Bad - Location good Ordered non smoking room but they gave us smoking room, they said already set as a non smoking room which is they only spray used air refresher and less than 1 hour smells of smoke return and very strong. Room condition were so dirty, dirt spot on every corner of floor. Toilet dirty. Lucky we used this hotel only for transit 3 hours for shower and I wished I could take a nap for awhile before I continue my trip to bromo. Unfortunately the smell of cigarettes really strong. Unlucky we spent around 500ribu for this dirty place.
• Parhusip (7/5): Good -
• Shareef (3/5): It’s not feel good - Cleanness No wardrobe No Mirror light No Kettle No Seating at lobby Not enough light on bathroom Drainage slow so water hold and overflow other side of floor No luggage stand keep our bags on floor Not international Breakfast only you get Bread and jam
• Silvia (8/5): Ok but far from city center - Nice modern hotel, clean room with comfy bed, great breakfast served Dinner was supposed to be provided upon request l, but when I asked the receptionist told me the staff had gone home earlier that day. Unfortunately around the area there is no much to explore, especially on foot, same if you need to eat
• Sighfritz (8/5): Very good -
• Nauli (7/5): Good - Location near to the places I need to go to Staffs are responsive and quick to act Cleanlines of the bed sheet cover Food was vary, but just so so
• Angel (8/5): Very good -
• Nor (8/5): Very good -
• Soulhi (10/5): Exceptional -
• Fenny (9/5): Superb -
• Ana (7/5): Good -
• Lea (8/5): Very good -
• Est (10/5): Exceptional -
• Luqman (10/5): Exceptional -
• Apridawati (9/5): Superb -
• Marius (10/5): Exceptional -
• Sander (4/5): Disappointing -
• Ruslina (8/5): Very good -
• Coins (9/5): stayed for perfect 3 days - We really loved our stay in Amaris Darmo, the location is very good and easy to reach anywhere in Surabaya. It is in the quite neighborhood but easy to find nearby restaurants or warung even until midnight. Breakfast is super and bed is also comfy. For the price we paid, we got more , totally worth it. Nothing

Photos