AyKun Hotel
Location: Kerey, Zhanibek Handar 12B, between KFC and Shashkov Refueling, Astana, 010016, Astana, KZ
Star Rating: 4 Stars
Property Type: Hotels
About this Property
AyKun Hotel is your perfect retreat in the heart of Astana, blending modern comfort with unparalleled hospitality.
Relax and Rejuvenate
Indulge in our onsite massages or unwind in the sauna after a busy day.
Delightful Dining Options
Savor delectable meals at our restaurant or enjoy room service during limited hours. Don’t miss out on our complimentary continental breakfast available on weekends.
Convenience at Your Fingertips
With complimentary WiFi, a well-equipped business center, and roundtrip airport shuttle services, we ensure every need is catered for. Our stylish rooms feature air conditioning, LCD televisions, and private bathrooms with essential amenities.
Book your stay at AyKun Hotel now for an unforgettable experience!
Important Information
- If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
- One child 1 year old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Express check-out
- Free WiFi
- 24-hour front desk
- Terrace
- Luggage storage
- Express check-in/check-out
- Sauna
- Designated smoking area
- Street parking
- Steam room
- Elevator
- Conference space
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Express check-out
- Tours/ticket assistance
- Turkish bath/Hammam
- Parking (limited spaces)
- Free self parking
- Airport transportation - pickup (surcharge)
- Mosquito nets
- Banquet hall
Rooms Available
-
Standard Double Room
1 Double Bed
205 sq feet
Internet - Free WiFi
Entertainment - LCD television with digital channels
Food & Drink - Room service (limited)
Sleep - Premium bedding
Bathroom - Private bathroom, bathtub, slippers, and free toiletries
Practical - Safe, desk, and wardrobe or closet
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - No rollaway/extra beds available, bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Slippers
- Wardrobe or closet
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Free WiFi
- No rollaway/extra beds
- Bed sheets not available
-
Standard Twin Room
2 Twin Beds
205 sq feet
Internet - Free WiFi
Entertainment - LCD television with digital channels
Food & Drink - Room service (limited)
Sleep - Premium bedding
Bathroom - Private bathroom, bathtub, slippers, and free toiletries
Practical - Safe, desk, and wardrobe or closet
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - No rollaway/extra beds available, bed sheets not available
Non-Smoking, renovated in May 2017
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Slippers
- Wardrobe or closet
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Free WiFi
- No rollaway/extra beds
- Bed sheets not available
-
Junior Suite, City View
1 Double Bed
431-sq-foot room with city views
Internet - Free WiFi
Entertainment - LCD television with digital channels
Food & Drink - Room service (limited)
Sleep - Premium bedding
Bathroom - Private bathroom, bathtub, bathrobes, and slippers
Practical - Safe, desk, and wardrobe or closet; rollaway beds (surcharge) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - Bed sheets not available
Non-Smoking, renovated in May 2017
Max Occupancy: 3 (3 Adults)
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Wardrobe or closet
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Free WiFi
- Bed sheets not available
-
Business Room, 1 Double Bed
1 Double Bed
312 sq feet
Internet - Free WiFi
Entertainment - LCD television with digital channels
Food & Drink - Room service (limited)
Sleep - Premium bedding
Bathroom - Private bathroom, bathtub, bathrobes, and slippers
Practical - Safe, desk, and wardrobe or closet; rollaway beds (surcharge) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - Bed sheets not available
Non-Smoking, renovated in May 2017
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Wardrobe or closet
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Free WiFi
- Separate bedroom
- Bed sheets not available
Guest Reviews
- atlas2009 (2/5): Never again! - Arrived late to the b- team receptionist who wasn’t interested and treated me as an inconvenience. Checked-in, tried to overcharge (‘by accident’ apparently) and when this was sorted I got to a room which wasn’t the type I booked so went down to reception to ask for this to be rectified. New key issued, got to room and key didn’t work. Went back down again (at no stage was an apology offered) and the receptionist came back with me, gave me a new key and the original (neither labelled) but that was an issue for the morning. Breakfast was fine but the tiny conference room with 8 tables that hosted it wasn’t ideal. Location was OK, I was there to sightsee and watch tennis but what really lets this place down is its reception staff who don’t seem to care! Upon checkout I’d pre- ordered a transfer to the airport. At 30 minutes after the arranged collection- with several polite request for the very quiet reception to chase- I eventually arranged a Yandex and got to the airport myself. Upon leaving the receptionist and his colleague laughed at me for sorting my own transport but I didn’t want to miss my flight! I did report this and nobody ever got in touch. Very poor customer service and wouldn’t stay again.
- Bauyrzhan (8/5): Decent hotel but worse than other 4 star hotels - It doesn't really feel like 4 star hotel, had issues with the internet, they block it if you have a VPN installed on your computer. The rooms are ok but mkji bar was empty and bed was not very comfortable. The breakfast ok but not like in other 4 star hotels.
- Alexander_Kudrin (10/5): Good small hotel - Small hotel in the business part of the capital. Several restaurants as well as grocery stores are nearby. The hotel is small, stayed here twice during the week, so was in two different rooms. The first issue was more expensive and larger. The second one took for one night, the most modest, but he turned out to be not bad either. Comfortable bed, bathroom with all toiletries. On the ground floor there is a bathhouse, which includes a sauna and a hammam. Breakfast ample. Sandwiches, vegetable and sausage cuts, sweets. Overall, I liked it.
- TRIP (10/5): - コストパフォーマンス 最高！ 部屋 ◎とても広く清潔（バスタブ幅狭い） 立地 ◎中心部へ徒歩圏内とバス停及びスーパー近くで便利 スタッフ ◎親切丁寧！（英語対応可能） 食事 ◎朝食は品数及び量も多く、日々メニュー も変わる
- yrv2013 (8/5): Clean rooms, good location - The hotel and room were clean. Staff was very friendly and helpful. Breakfast was okay (not great, but not bad either). We were quite happy with the location: we could walk to a lot of the main sights in Astana.
- Metin (10/5): - It gives more then any other 3 star hotels provides.Rooms are extremely clean,staff helpful and the restaurant is beyond my expectations. Hotel is close to everywhere considering the size of the city.I will definitely stay there for the next time.
- Verified traveler (10/5): - They have a free sauna! The staff was friendly, clean and comfortable rooms, and everything worked. They packed me a no-go bag for my breakfast because I had an early morning flight. I will stay here again.
- Verified traveler (10/5): - Very clean, nice beds, linens, brand new. Nice staff.
- Sabamx (2/5): Horrible X 1000 - I booked this through booking.com and the reviews were pretty ok. Besides the location of it that is good- in terms of being in town and close to a lot of sightseeing- the rest was terrible. Check-in took half an hour and except for 1 person no one else spoke English. They don't accept usd AND don't exchange! They asked me my flight time and I thought it was for arranging a ride to the airport but instead they figured out on their own that I want late check out and charged me for it !!! And few other things: Elevator was out of order There was no fridge, no water, no tissue, .. Even though I had a "do not disturb" sign, someone walked into my room Restaurant isn't working and arranging for my breakfast took 40 mins .... Anyhow, the hotel is technically under construction but they arranged for parts of it to be working to open. Thus, the staff, setup, ... isn't there yet!
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