Hotel O The Goan Courtyard

Location: The Goan Courtyard, 2nd Ward, Fatona, Colva, 3.1 km from Colva Beach, Colva, in

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 12:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Air conditioning
• Room service
• Lift / Elevator
• Shared lounge/TV area
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• Mobile app for room service
• Television in common areas
• Free wired internet
• Playground on site
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request

Rooms Available

• Classic Triple Room

  This triple room features air conditioning and a TV. The unit has 1 bed.

  Max Occupancy: 3 (3 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Fan

Guest Reviews

• Aditya (9/5): - Decent place humble staff
• Bubai (10/5): -
• Manooj (5/5): -
• Harish (1/5): Bad -
• Elroy (9/5): The best stay I had so far - The location is amazing followed by the Privacy the balcony again with the view and the cool room and hats off to the Receptionist Chetan he is an amazing guy who helped us with a smooth check in. 1 thing I dint like was the Guy at the Reception for Night shifts he is all the time on his phone and is least bothered to handle or answer politely to whatever we ask. Need proper training and need to be focused at work.
• Basumatary (9/5): Superb -
• Priya (10/5): Great experience - Staff was cordial, check in/out was smooth. Clean rooms and bathrooms.
• Dinesh (10/5): One of the best - Clean Bathroom, Clean Rooms. Reception was responsive. NA
• Jyoti (10/5): Great for Family - Amazing nice hospitality, stay at the hotel was good, clean rooms and bathrooms, great and polite staff. NA
• Prashant (6/5): Pleasant -
• Madhavi (10/5): Nice stay - Great value for the money experience. Nice Place to stay. Staff was also good and supportive. N/A
• Mohd (10/5): Great Stay - A wonderful hotel provide great serivce staff was too quick for their services. Amazing hotel for staying.
• Nair (7/5): Good -
• Rahul (9/5): Superb -
• Sai (10/5): You should try once - The staff was great. The receptionists were very helpful Hotel very good. The rooms are spacious with clean a delightful experience in this property no issue at all
• Hetan (10/5): One of the best - A big thank you to your whole team for their services! I can warmly recommend. NA
• Faraz (10/5): A nice stay - We were really satisfied with this hotel. The space was atmospherically arranged, all planning and serving things went smoothly. A nice experience overall. NA
• Priyanka (10/5): A best stay - The room was spacious and well-lit, providing a comfortable atmosphere. bed was exceptionally comfortable, ensuring a good night's sleep. The staff was friendly and attentive, providing excellent service. NA
• Paras (6/5): Pleasant -
• Chetan (10/5): Exceptional -
• Andrew (1/5): Bad -
• Andrew (1/5): Terrible management - We initially booked one night on booking.com and wanted to extend our stay on check in. We were told by the desk staff not to extend it on booking.com but arrange with the desk later. The following day we were out early and got a call during the morning saying we had to pay an additional night or they would remove the bags. We explained we would pay on reaching back to the hotel and were staying longer, but when we got back we found that all belongings of the person staying were collected together from the room and left in the foyer area, with valuables visible. We had several rooms booked and had paid for those in full. We experienced significant separate issues on every single one of these bookings. Hopeless service.
• Andrew (1/5): It was an awful experience - The hotel is based in a rural setting. This was without doubt the worst hospitality experience I have ever had and I am used to basic hotels. The manager was unhelpful to the point that I found it insulting. After being required to pay the full balance of my 5 day stay in cash before being allowed to check in, they were unable to provide a written receipt of payment at any point, even on check out. Despite requesting a receipt every day, the manager argued to the end of the earth that this was not unreasonable. I am very suspicious of the accounting system of this establishment and I am appalled by the way we were treated as guests. In addition the breakfast was poor, there were cockroaches in my room every night, and the matrass had the sharp end of a spring that shot upwards when sitting on the edge of the bed and could cause injury.
• Andrew (1/5): Nightmare service on the desk - Nothing As existing guests on another booking, the desk staff was extremely unhelpful as we tried to book an additional room at 11pm at night for our friend. They insisted there were no rooms available and turned us away to look for another hotel somewhere else. We were in a rural place and the chances of finding somewhere so late presented a major challenge and disruption. After 5 minutes I checked on booking.com which said there was a room available and allowed me to book. We went back in and he pulled a key from the cupboard and said the room was available. He could have simply told us to check booking.com for availability, but instead he turned us out to the night. The lack of thoughtfulness or consideration was so shocking. This person should not work in hospitality. When raised to the manager our concerns were dismissed and we were made to feel as if it was our fault. Incredibly disappointed with the level of service.
• Chetan (6/5): It is at great location but please improve wifi facility as i was struggling to do payment - The peaceful atmosphere Asked for towel whilst checkin as had only one but never got it till next day when ur housekeeping staff comes for cleaning
• Sahil (1/5): Bad -
• Anonymous (10/5): Exceptional -
• Channaveeresha (8/5): Very good -
• Shourya (1/5): Bad -
• Aaditya (7/5): Good -
• Salunke (2/5): Very poor - Room was spacious and good Staff was very rude and main reason if you book through booking.com or oyo and if you selected 3 person in 1 room then at property they charge you for extra person after paying in online for extra person you still need to pay extra to get the mattress for extra person, worst experience regarding this.
• Sharma (1/5): Bad -
• Lotlikar (8/5): Very good -
• George (1/5): Bad - Room size is fine and bed is good. Customer service is bad. Hospitality is very bad, property manager and receptionist are not honest . Break fast complementary/ paid the food is bad. While the rooms are available they are not arranging for early check in/ late check out even for pre booking full payment is done. Their Motive is money they take money and the service is gad . I don't recommend to my friends/ family.
• Gonsalves (9/5): Superb -
• Punam (1/5): Bad - Very bad hotal Very bad
• Danish (5/5): Passable - No breakfast or dinner No wifi
• Malhar (10/5): Exceptional -
• Yash (5/5): Passable -
• Aryan (7/5): Good -
• Gaurav (7/5): Not good - Stay Facilities like no water for drinking and no WiFi
• Bhushan (5/5): Passable -
• Rohit (1/5): Bad - Nothing Worst property. I came here with my wife and 2 year old daughter. At reception I was told that we cannot accept booking because we dont give rooms at this price. Whereas I have paid the partial payment and confirmed booking. After talking to owner who was extremely rude and directly refused me to give room customer service from oyo arranged me new room which at last was nice room idex goa and staff was really supportive. Dont ever try to book room from this property because more than anything the property owner begs for money.
• Siddharth (1/5): Horrible and not recommended - Clean spacious rooms. OYO service has always been pathetic. Hotels do not consider online booking. The staff at counter was very unhelpful and was talking if he is doing obligation for giving me a room. He did not allow to see the room until paid in full. No room service . Asked for water and it did not reach ever. The location of the property is very very far from main beach and market. Only if u have a car then take this property. You won't even get cab from beach to hotel after 8pm. The booking told complementery breakfast but reception guy refused for it stating that they don't have kitchen. Strange. Overall highly dissatisfactory stay. Will never recommend.
• Ketan (8/5): Very good -
• Ajay (7/5): Good -
• Akshay (1/5): Bad - The manager asked us to pay extra amount while checking in , i was there with family at 10 pm and no choice rather to oay
• Sandeep (4/5): Disappointing -
• Rahul (5/5): Passable -
• Anoop (7/5): Good -
• Vk_26 (9/5): Superb -
• Raman (1/5): Bad -
• Karim (1/5): Bad -
• Sindhur (5/5): Passable -

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