Tuareg Guest House

Location: 44/1 Norfolk Road, Carlswald, Midrand, za

Star Rating: 4 Stars

Property Type: Guest houses

About this Property

Important Information

Policies

Check-in: 12:00 PM - 08:30 PM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Swimming pool
• Room service
• Terrace
• Family rooms
• Pets allowed
• BBQ facilities
• Fax/photocopying
• Ironing service
• Non-smoking throughout
• Private check-in/check-out
• Shuttle service (additional charge)
• Kids' outdoor play equipment
• Outdoor furniture
• Shallow end
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• 24-hour security
• Thermometers for guests provided by property
• Television in common areas
• Free wired internet
• Playground on site
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Beach umbrellas
• Pool sun loungers
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Exercise/lap pool
• Japanese garden
• Secured parking
• Swimming nearby
• Charcoal grill
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Deluxe Rooms

  1 Double Bed

  Features a private furnished balcony/patio

  
  

  Layout - Bedroom

  Internet - Free WiFi

  Entertainment - 32-inch flat-screen TV, digital channels, and DVD player

  Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)

  Sleep - A pillow menu and turndown service

  Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletries

  Practical - Iron/ironing board, desk, and wardrobe or closet; rollaway beds (surcharge) available on request

  Comfort - Daily housekeeping, heating, and ceiling fan

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • DVD player
  • Private bathroom
  • Heating
  • Wardrobe or closet
  • Daily housekeeping
  • Ceiling fan
  • Room service
  • Turndown service
  • Free WiFi
  • Pillow menu
  • Furnished balcony or patio

• Self-Catering Units

  2 Twin Beds

  Features a private furnished balcony/patio

  
  

  Layout - 2 bedrooms

  Internet - Free WiFi

  Entertainment - 32-inch flat-screen TV, digital channels, and DVD player

  Food & Drink - Kitchen with refrigerator, cookware/dishware, coffee/tea maker, and microwave (on request)

  Sleep - A pillow menu and turndown service

  Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletries

  Practical - Iron/ironing board, desk, and wardrobe or closet; rollaway beds (surcharge) available on request

  Comfort - Daily housekeeping, heating, and ceiling fan

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • DVD player
  • Private bathroom
  • Heating
  • Kitchen
  • Wardrobe or closet
  • Daily housekeeping
  • Ceiling fan
  • Room service
  • Turndown service
  • Free WiFi
  • Pillow menu
  • Furnished balcony or patio

• Deluxe Double or Twin Room with Garden View

  The pool with a view is a top feature of this twin/double room. The spacious twin/double room features a private entrance, soundproof walls, a balcony with garden views as well as a private bathroom boasting a bath. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Dressing room
  • Satellite channels
  • Private entrance
  • Tile/marble floor
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Outdoor furniture
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Toilet paper
  • Adapted bath
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Fire extinguisher
  • Key access

• Apartment with Balcony

  This self-catering apartment offers a small kitchenette and private bathroom with dressing room. The room offers a view of the garden.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Dressing room
  • Satellite channels
  • Kitchen
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Linen
  • Outdoor furniture
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Toilet paper
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Fire extinguisher
  • Key access

• Deluxe Suite

  Featuring a private entrance, this suite also consists of 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a hairdryer. The fully equipped kitchen has a stovetop, a refrigerator, kitchenware and an oven. This suite features soundproof walls, flat-screen TV with streaming services, garden views, as well as chocolate for guests. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Private entrance
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Linen
  • Dining table
  • Outdoor furniture
  • Entire unit located on ground floor
  • Toilet paper
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Fire extinguisher
  • Key access

• Two-Bedroom Chalet

  This chalet offers a fireplace. This spacious chalet consists of 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and free toiletries. Guests will find a stovetop, a refrigerator, kitchenware and an oven in the well-equipped kitchen. The chalet also provides guests with a barbecue. The chalet provides a flat-screen TV with streaming services, a private entrance, soundproof walls, a tea and coffee maker as well as garden views. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Fireplace
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Barbecue
  • Cleaning products
  • Linen
  • Dining table
  • Outdoor furniture
  • Entire unit located on ground floor
  • Toilet paper
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Fire extinguisher
  • Key access

Guest Reviews

• JulesDomanski (8/5): Beautiful oasis of calm in Midrand - Beautiful gardens, really friendly and welcoming staff and owner, loved the balcony with views of the garden. Absolutely loved the two Great Danes who were so friendly and well behaved! Some of the fixtures and furnishings in the room were a little tired and dusty, but nothing really off putting!
• Kete (10/5): -
• Luphumlo (9/5): -
• Chris (10/5): -
• Darren (1/5): Dirty dungeon. - Beautiful gardens and the breakfast was good. Dirty, dingy, smelly and old. No internet for most of the night and no one to help.
• Zingisa (10/5): -
• C Maartens (10/5): -
• Siobhan (3/5): Couldn't wait to leave. The photos overestimate the quality of this accomodation - The grounds in summer would be lovely The owner Bertha has a vicious hard nature. She treats her staff with minimal respect in front of guests. Behind closed doors I imagine she is a bully. Staff have no voice. My 7 yr old even commented on the tone with which she snapped at cleaning, waitrons and kitchen staff. Rooms are old fashioned, dated and dark. Rooms are cold. Heaters on the walls broken. Leaking tap. No rubbish bags in bins, no wood for the fire, no hand soap in the bathrooms no working wifi . When we asked if there were lighter or warmer rooms, we were told if we used the gas we would need to replace the canister. If you want something cheap - cheap quality and cheap service is what you'll receive. Bertha - if you want your B& B to thrive-treat people as you wish to be treated and invest in modernizing your interiors and focusing on quality. People feel your energy and it is not welcoming
• Lisa (1/5): I booked there as I was graduating to be close to venue, in the evening I realised I forgot something and needed to uber - Nothing as I got to experience a very rude host.. The host very rude and unprofessional. Dirt rooms with carpets and spider webs..doors need to be fixed as they are ancient..
• Brijmohan (9/5): -
• Brenton (10/5): This guest house is your perfect home away from home while visiting Johannesburg. - Great location, extensive gardens, very caring host. N/A
• Allan (8/5): - Very good breakfast Could have had DSTV, not relying on customer having signed up for streaming.
• Hlumisa (5/5): -
• Andrew (7/5): Very nice in a lovely setting - Personal attention
• Boitumelo (5/5): - Its a nice place They did not have water. And they have big dogs and the group I was travelling with one of them was terrified of dogs.
• Lekgale (1/5): My stay at that guesthouse was horrible. I went there to have a good time but unfortunately that did not happen. - The place is beautiful and very clean. The guesthouse have big dogs of which am scared of. To make matters worse, the owner was very rude. I complained about the dogs and she said “ I am running a business here am not here to nurse your feelings regarding my dogs, you shouldn’t have booked here “ I couldn’t leave my room because I was scared of the dogs. I couldn’t eat breakfast that I paid for because of the dogs. I didn’t enjoy my stay at all because of the dogs. The owner is racist and if she mentioned on her page that they have dogs I wouldn’t have booked there but they did not mention. I couldn’t walk around the guesthouse or rather sit at the pool because the dogs were everywhere. I am scared of dogs and just because she loves dogs according to her we must all love dogs. I had to ask one gentleman to walk with me to the gate to fetch my food because I couldn’t walk there alone because of the dogs. She told that man to stop protecting me from the dogs because they don’t bite. That was my first and last time there.
• Leslie Aseka (10/5): -
• Werns the Traveller (10/5): -
• Werns the Traveller (10/5): -
• Bulela (10/5): -
• PATRICK (10/5): Lodge confortable d'une grande beauté - Cadre exceptionnel avec un grand jardin magnifique Rien
• Carsten (8/5): -
• Jasper (10/5): -
• Tatenda (8/5): - Surreal tranquil grounds. Nice and quiet Room could use a bit of tlc
• Yolandi (8/5): -
• Ern (10/5): -
• Mfundo (8/5): -
• Richard (8/5): -
• Gazide (7/5): -
• Kete (10/5): - Everything about this place is excellent The dogs but they are harmless, it is just that i am afraid of dogs generally
• Wanida (10/5): -
• deidre (9/5): Great option - Spacious & clean Being there for such a short while
• Hal (8/5): Fantastic people, beautiful gardens, pool and accommodation. - Most beautiful Cottage set in amazing gardens!!! There wasn’t anything!!
• Cenéa (8/5): Our new go-to. - There were a few hiccoughs with the checking in the first and second time, which were largely eclipsed by the owner's immediate action to remedy them. It is blatantly obvious Bertha takes immense pride in the establishment, and has the drive to ensure all guests have the best experience. She's quite hard, but once you get used to that, she's cool. We had many a chat, and she even waved us off. She asked us to let her know when we arrived in KZN, but we were exhausted and forgot. She even graciously moved us to a unit for a fence for our dogs. Breakfast was incredible. Seriously a spread, and feels like you're at a restaurant. No sad shrivelled bacon in this establishment. Our suite was excellently set up and fully kitted - both times. We even found a french press and dainty ornamental dishware. There was even Tabard for mosquitoes on the nightstand. That, and a trinket tray for earrings and bangles. That's truly thinking about the lodger. Shower pressure - excellent. You don't even need to pack shower gel, shampoo or conditioner. Most of all, don't mess with Bertha's stuff. She's got two Great Danes, but let me tell you, she doesn't need them. And frankly, that's just common decency on the lodgers part. Great stay. Big fan. Cleaning lady arrived before 10:00.
• Candy (10/5): Had an amazing stay, hostess and staff super friendly, the garden is beyond beautiful. Will definit - Had an amazing stay, hostess and staff super friendly, the garden is beyond beautiful. Will definitely in the future make use of them. N/A
• Underberg (10/5): Pleasant, safe and comfortable. - Beautiful, clean and neat Great location. Nothing, everything was great.
• Jarred (10/5): - The grounds were amazing, safe, and very welcoming. The accommodation had every need catered for, especially with heating during the cold nights. The breakfast was great, a really lovely yet simple English which was a great way to start the day. And the cherry on top was the very friendly dog Russo who made the stay even more welcome. Would highly recommend.
• Andrew (8/5): We’ll run guest house in a lovely setting - Lovely property in superb garden setting with a very helpful host. Not a lot
• JP (9/5): Well organised team with great rooms - Everything is well organised and the staff are very friendly Liked everything
• Gwendoline (10/5): - It was beautiful and peaceful. Great location and the host and staff were friendly and helpful. Nothing
• Michelle (10/5): - A beautiful, peaceful, serene space. Everyone extremely friendly.
• Ockert (10/5): Highly recommended. - Very well stocked kitchen and bedding, even for coldest of nights in winter. Friendly staff, really beautiful gardens.
• Marcel (10/5): I had an excellent stay at Tuareg Guest House -
• Olive (10/5): - Everything is 10/10. I didnt like the fact that I had to leave 😭
• Matthew (10/5): Lovely hideaway, fantastic service - The owner is super accommodating. Lovely place to stay and the breakfast is fantastic.
• PATRICK (10/5): - Lodge confortable bien agencé avec un exceptionnel jardin sécurisé. L'hôte a été d'une grande gentillesse.
• Evelyn (10/5): - The chalets that we stayed in were beautifully decorated sparkling clean & the gardens were lovely. The service was outstanding...all in all an excellent experience 👏 👌 All was exceptional 👏 🙌
• Brijmohan (10/5): -
• Busisiwe (9/5): - Dogs since I am scared of dogs
• Nokuthula (9/5): The host was unfortunately not very welcoming and did not introduce herself to us, which made our arrival feel a bit unc - The garden and the peace and quiet The host is unfriendly
• Alexandra (10/5): wieder ein toller Aufenthalt - wir wurden freundlich empfangen alles gut
• Shongwe (8/5): Good Staycation - spacious place, homey feel, nice staff, wifi, beautiful breakfast. Good security. Poor drainage ,wet grounds, pool dirty , booked 2 houses smaller one poorly cleaned, first and bigger one well cleaned. Wifi on and off every 30 minutes needing re booting. No one at gate to address us and calls made no answer. Took a while to get attention.
• Zamandlovu Ndlovu (10/5): Beautiful , warm and comfortable - The view , the polite staff and the cleanness
• mnguni (1/5): The owner was very rude and racist, i would never recommend anyone to stay there. She first put us in a wrong room and c - The gardens was amazing and well kept, The building is proper and well built,
• Wilma (10/5): -
• Ntshiro (8/5): -
• Nompumelelo (7/5): - The greenery The room was a bit stuffy…would have appreciated it if windows were opened before we arrived to get rid of the smell
• Kubheka (10/5): - It was a great experience 🤗Bertha the owner, she is so friendly. Her place is out of this world. I will definitely go back. What you see is exactly or even more. Nothing
• Eliza (9/5): Wonderful ! - Breakfast is great!
• Lubbe (8/5): -
• Winnifred (10/5): I was happy with the place - Beautiful and clean establishment as per photos on line Nothing
• Underberg (5/5): A huge let down - Beautiful and clean, was excellent when stayed there a few weeks ago. This time was very disappointing compared to the previous time. Aparently there was no electricity for 3 days when we got there. No lights and no hot water,
• Edwin G W (10/5): - this is a great and beautifull place to stay at nothing all is well put together
• Sanelisiwe (7/5): - Place is beautiful and peaceful The gate system is not convinient, I don't recommend if you are not driving own car it's hard when directing an Uber
• Alexandra (10/5): was good like last time - I was welcome with the dog. most important fact! was a bit loud, the other guests🙈
• Patricia (10/5): -
• Belinda (9/5): - Venue was lovely, relaxing country atmosphere. Booking.com said the room had a bath which was not the case. Still our stay was more lovely than expected.
• Eliza (10/5): The best Guest House I have stayed in & would highly recommend this Guest House! - This place is absolutely beautiful close to Midrand & it is such a pleasure to stay there. The staff are friendly and helpful & the accommodation is great & the garden is inquisitive!! Nothing
• Santie (10/5): -
• Luthuli (10/5): -
• Matshidze (10/5): -
• Thomas (8/5): - The place is amazing and the staff lady at reception was welcoming and great host The owner was rude and wanted us to check out urgently before check out time. She must learn to respect guest
• Themba (10/5): - Breakfast was nice
• Leeaquadth (1/5): Waste of money. - Rooms were beautiful. The walkway is way too long. The owner wasn’t very pleasant with Ubers coming in so I had to walk. It’s a very long walk. And you walk through a pathway with bush on either sides . I actually did not stay the rest of the night because of the attitude from the owner
• Sinegugu (10/5): Exceptional service. They understand what customer service is. - Beautiful place. Great customer service always willing to help a client. It's extremely clean the food is good quality fresh and well prepared I love their breakfast. More than anything it's the safety and security their bedroom look really nice and beds are super comfortable it was my first time sleeping here and I'm defintely coming back. On arrival I arrived very late but they were still able to accommodate me with a smile on their faces. Nothing at all.
• Clarissa (10/5): Short Stay at Tuareg - Accomodation very spacious and comfortable. Love the garden That we could only stay 1 night, didn't get to really enjoy and indulge.
• Debra (9/5): -
• Richard (10/5): -
• Deon (8/5): -
• MC (10/5): - The friendly staff
• Eliza (7/5): Lovely place to stay for business as a single person - The staff are friendly & the breakfast was very good & the garden is beautiful & it is a lovely place to stay! Found the room I stayed in very dark & the television was a problem & it was very high against the wall & one had to sit on the bed to watch anything. It would be great if they had an honesty.
• CHAN (9/5): -
• CHAN (8/5): -
• Yolanda (7/5): Need to put more effort in your breakfast and wash your plates, there was too much dust.also the wif - Friendly management The breakfast was not good at all, I've never seen a black omelet. They failed dismal.
• Cecilia (10/5): Hidden gem - Beautiful building and gardens, lovely breakfast and host who went above and beyond. Nothing to dislike
• Werns the Traveller (8/5): -
• Jabulile (10/5): Absolutely amazing! - It’s a beautiful antique space. Really feels like home. They offered us early check in and upgraded our room to a bigger space. The lady who welcomed us was an absolute pleasure Nothing
• lingi (10/5): - I loved everything about my stay, it’s a home away from home.
• Mnasha (1/5): -
• Ian (10/5): Luxury accommodation, friendly staff and great service . - Beautiful luxury accommodation . Excellent service and the breakfast was very good .
• Raveshnee (10/5): Great experience - "Our colleague ecently stayed at this accommodation and it truly exceeded his expectations! The room was immaculately clean and cozy, with a comfortable bed and all the amenities I needed. The staff were super friendly and helpful, always willing to lend a hand. The location was perfect too - close to all the main attractions and with plenty of great restaurants nearby. I loved the vibe of the place and felt right at home. Highly recommend for anyone looking for a relaxing and convenient stay!" Colleen was extremely helpful during bookings and extremely pleasant. Thank you
• Anca (10/5): -
• Selby (10/5): - The location and the serenity if the place. There were flies making noise intermittently at night.
• Aidan (9/5): -
• Lawrence (9/5): -
• Charlotte (10/5): Luxurious stay - Very smart and comfortable accommodation - good price. Nice and quiet in the city. Beautiful garden None
• Peter (10/5): -
• daniel (9/5): - Fabulous accommodation. Very large room. Everything you need. Two fabulous great Danes as well!! Prefer a stand alone shower, but there is one going into a very large bath.
• T (10/5): -
• Sasha (1/5): We were made to feel very uncomfortable and Bertha was a very unkind person, who we filmed. - The very large dogs in the house kept eating off our plates during breakfast which was difficult to navigate. The owner of the dogs , Bertha, was aggressive, verbally abusive, screamed and shouted at us accusing us of lying about our flights being delayed( FA 269) and threatened not to open the gate for us if we did not get from the airport to the house in 30 minutes AFTER we already paid . This was at 23h00 despite knowing that I was travelling with my elderly mum from durban and would be stranded. We were surprised to learn that a very wrinkly old lady , Bertha, shouted and screamed claiming this is how she communicates. Despite my mum trying to engage in a decent conversation explaining the flight delays in a low voice, she continued to harass my mum, causing me to wake up and go and see who was screaming uncontrollably and ensure my mum was not in danger. Even her own dogs and staff were afraid of her. In the evening when we returned from the function, she screamed at my brother and was drinking from a mug.

Photos