Residence Inn by Marriott Raleigh Downtown
Location: 616 South Salisbury Street, Raleigh, us
Star Rating: 2 Stars
Property Type: Hotels
About this Property
LEED Silver Certified Property
Residence Inn by Marriott Raleigh Downtown is proud to hold a prestigious LEED Silver certification, ensuring a sustainable and eco-friendly stay for our guests.
Comforts of Home
Each room at our hotel features a fully equipped kitchen, a spacious work desk, and coffee making facilities for your convenience. Wind down in front of a 40-inch flat-screen TV after a long day of exploring the city.
Dining and Entertainment
Indulge in delightful culinary experiences at our on-site restaurant or sip on cocktails at the rooftop bar. Whether it's a hearty meal or a refreshing drink, we have you covered.
Experience the perfect blend of comfort and convenience at Residence Inn by Marriott Raleigh Downtown. Book now for an unforgettable stay.
Important Information
Policies
Check-in: 04:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Terrace
- Pets allowed
- Lift / Elevator
- Facilities for disabled guests
- Non-smoking throughout
- Grocery deliveries
- Wheelchair accessible
- Lower bathroom sink
- Outdoor furniture
- Visual aids: Braille
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Physical distancing in dining areas
- Food delivered to guest room
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- Mobile app for room service
- ATM/banking
- Front desk (limited hours)
- Free wired internet
- Fitness facilities (surcharge)
- Internet access
- Reception hall
- Secured parking
- Garage
- Charcoal grill
- Bulk dispenser for toiletries
Rooms Available
-
Studio Suite, Multiple Beds
2 Queen Beds and 1 Double Sofa Bed
250 sq feet
Internet - Free WiFi
Entertainment - 42-inch Smart TV with premium channels and Netflix
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletries
Practical - Free local calls, double sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Grab bar near toilet, wheelchair accessible, low-height view port in door, phone accessibility kit, visual fire alarm, transfer shower, low-height electrical outlets in bathroom, lever door handles, braille signage, closed-captioned TV, low-height door lock, and height-adjustable showerhead
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Satellite channels
- Kitchen
- Interconnected room(s) available
- Alarm clock
- Stovetop
- Toaster
- Sofa bed
- Transfer shower
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Premium bedding
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- LED light bulbs
- Paper towels
- Freezer
- Ice maker
- Braille signage
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
-
Suite, Multiple Beds
2 Queen Beds and 1 Double Sofa Bed
300 sq feet
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - 42-inch Smart TV with premium channels and Netflix
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletries
Practical - Free local calls, double sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Grab bar near toilet, wheelchair accessible, low-height view port in door, phone accessibility kit, visual fire alarm, transfer shower, low-height electrical outlets in bathroom, lever door handles, braille signage, closed-captioned TV, low-height door lock, and height-adjustable showerhead
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Satellite channels
- Kitchen
- Interconnected room(s) available
- Alarm clock
- Stovetop
- Toaster
- Sofa bed
- Transfer shower
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Premium bedding
- Separate sitting area
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- LED light bulbs
- Paper towels
- Freezer
- Ice maker
- Braille signage
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
-
Suite, 1 King Bed with Sofa bed
1 King Bed and 1 Double Sofa Bed
300 sq feet
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - 42-inch Smart TV with premium channels and Netflix
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletries
Practical - Free local calls, double sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Grab bar near toilet, wheelchair accessible, low-height view port in door, phone accessibility kit, visual fire alarm, transfer shower, low-height electrical outlets in bathroom, lever door handles, braille signage, closed-captioned TV, low-height door lock, and height-adjustable showerhead
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Satellite channels
- Kitchen
- Interconnected room(s) available
- Alarm clock
- Stovetop
- Toaster
- Sofa bed
- Transfer shower
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Premium bedding
- Separate sitting area
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- LED light bulbs
- Paper towels
- Freezer
- Ice maker
- Braille signage
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
-
Room, 2 Queen Beds
2 Queen Beds
250 sq feet
Internet - Free WiFi
Entertainment - 42-inch Smart TV with premium channels and Netflix
Food & Drink - Mini-fridge, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletries
Practical - Iron/ironing board, desk, and phone; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Grab bar near toilet, wheelchair accessible, low-height view port in door, phone accessibility kit, visual fire alarm, transfer shower, low-height electrical outlets in bathroom, lever door handles, braille signage, closed-captioned TV, low-height door lock, and height-adjustable showerhead
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Transfer shower
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Premium bedding
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- LED light bulbs
- Braille signage
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
-
Studio Suite, 1 King Bed with Sofa bed
1 King Bed and 1 Double Sofa Bed
250 sq feet
Internet - Free WiFi
Entertainment - 42-inch Smart TV with premium channels and Netflix
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletries
Practical - Free local calls, double sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Grab bar near toilet, wheelchair accessible, low-height view port in door, phone accessibility kit, visual fire alarm, transfer shower, low-height electrical outlets in bathroom, lever door handles, braille signage, closed-captioned TV, low-height door lock, and height-adjustable showerhead
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Satellite channels
- Kitchen
- Interconnected room(s) available
- Alarm clock
- Stovetop
- Toaster
- Sofa bed
- Transfer shower
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Premium bedding
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- LED light bulbs
- Paper towels
- Freezer
- Ice maker
- Braille signage
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
-
King Studio Suite with Sofa Bed - Hearing Accessible
Max Occupancy: 4 (4 Adults)
- Hearing accessible
-
Studio King with Sofa Bed & Kitchen
Offering free toiletries and bathrobes, this studio includes a private bathroom with a walk-in shower and a hairdryer. The well-equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned studio offers a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Additional toilet
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Wardrobe or closet
- Stovetop
- Linen
- Clothes rack
- Toilet paper
- Sofa bed
- Adapted bath
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
-
1 Bedroom Larger Suite, 2 Queen, Sofa bed
This spacious suite is consisted of of a kitchen, a seating area, 1 separate bedroom and 1 bathroom with a bath and a shower. The well-equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned suite offers a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a dining area as well as city views. The unit offers 3 beds.
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Additional toilet
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Wardrobe or closet
- Stovetop
- Linen
- Clothes rack
- Toilet paper
- Sofa bed
- Adapted bath
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
-
1 Bedroom Larger Suite, 1 King, Sofa bed, Corner room
The spacious suite features 1 bedroom and 1 bathroom with a walk-in shower and free toiletries. The well-equipped kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned suite offers a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Additional toilet
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Wardrobe or closet
- Stovetop
- Linen
- Clothes rack
- Toilet paper
- Sofa bed
- Adapted bath
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
-
1 Bedroom Suite, 1 King, Sofa bed, Corner room, Balcony
The spacious suite features 1 bedroom and 1 bathroom with a walk-in shower and free toiletries. The well-equipped kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned suite offers a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Additional toilet
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Wardrobe or closet
- Stovetop
- Linen
- Clothes rack
- Toilet paper
- Sofa bed
- Adapted bath
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
-
One-Bedroom Large Queen Suite with Sofa Bed and Adapted Tub - Mobility Accessible
Max Occupancy: 6 (6 Adults)
- Adapted bath
-
One-Bedroom Large Queen Suite with Sofa Bed and Adapted Tub - Mobility Accessible
The unit has 1 bed.
Max Occupancy: 6 (6 Adults)
- Adapted bath
-
Studio King with Sofa Bed & Kichenette
Featuring free toiletries and bathrobes, this studio includes a private bathroom with a walk-in shower and a hairdryer. Guests can make meals in the kitchen that features a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious air-conditioned studio features a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Additional toilet
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Wardrobe or closet
- Stovetop
- Linen
- Clothes rack
- Toilet paper
- Sofa bed
- Adapted bath
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
-
Studio, 2 Queen
Offering free toiletries and bathrobes, this studio includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned studio offers a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Additional toilet
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Linen
- Clothes rack
- Toilet paper
- Sofa bed
- Adapted bath
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
-
Larger Studio, 2 Queen, Sofa bed
Featuring free toiletries and bathrobes, this studio includes a private bathroom with a bath, a shower and a hairdryer. Guests can make meals in the kitchen that features a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious air-conditioned studio features a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit has 3 beds.
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Additional toilet
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Wardrobe or closet
- Stovetop
- Linen
- Clothes rack
- Toilet paper
- Adapted bath
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
-
1 Bedroom Suite with 1 King Bed, Sofa Bed & Kitchen
The air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. The fully equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The suite features soundproof walls, a tea and coffee maker, a seating area, a flat-screen TV with streaming services, as well as city views. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Additional toilet
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Wardrobe or closet
- Oven
- Stovetop
- Linen
- Clothes rack
- Toilet paper
- Sofa bed
- Adapted bath
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
Guest Reviews
- Connie Boo (10/5): -
- Scenic54271758416 (10/5): Incredible Mother’s Day stay – Susan made it amazing - Susan helped make it a special Mother’s Day. Excellent service and experience.
- Godwin (9/5): - Great room. Clean. Friendly staff!
- Brigid (10/5): Very nice hotel! - Wry well laid out hotel in an excellent location. Expensive but it was worth it. Comfortable. Breakfast was very nice! Parking garage could use some signage. The food in the rooftop bar was poor… staff there need training on how to wait tables…. Dropping an ’F’ bomb when delivering our order was weird and unprofessional
- Bryan (10/5): -
- Eunice (10/5): -
- Gerrit (9/5): - Very comfortable room with kitchen and lots of space. Hotel is close to city center
- Wayne (10/5): Great stay for a concert - Location and service Nothing
- Benjamin (10/5): I would definitely stay here again if I had the chance - It was very clean the food that i had for breakfast was fresh and delicious the staff was very attentive and friendly and it was very comfortable The price I felt was a little too high
- lisacR6361WF (10/5): Very nice hotel that I would happily return to - This is a very nice hotel in a great location. The staff couldn't be nicer or more helpful. The room was nice. Very nice breakfast. Easy to walk around the downtown which we did for dinner. Would definitely stay here again.
- RaeAnn (10/5): -
- Dunston (5/5): -
- Agnes (8/5): -
- Lisa (1/5): -
- Ross (9/5): -
- Deshunda (10/5): -
- Young (9/5): - Front desk attendant very courteous, nice king suite Shower in bathroom floor gets wet
- James (10/5): -
- K6076XUjasonv (2/5): Terrible property - Terrible experience, rude employees. I would not recommend booking at this Marriott. I’m a Titanium Elite Marriott member and this is one of the worst experiences I’ve had in years.
- Weeks (9/5): I would definitely book with this hotel again - Decor was fun and quirky. Room was very clean. Shower leaked
- Christine (1/5): Awful. Bad. Save your money. Sleep in your car. Worst experience ever. - Nothing. Terrible. Everything.
- Roam65660526770 (4/5): Really poor service. Not suitable for a long-term stay. - This place is run like a cheap motel. The only good thing about this place is the location and the bar/restaurant. The guest services staff for the hotel are terrible. They could care less about your experience as a long-term guest or a Bonvoy status member. Their beds are terribly uncomfortable, so I asked for a new mattress, they said they don't have any. I have begun using my comforter as a mattress pad to ease the discomfort. I asked staff if I could have a second comforter so I can have a comforter for it's intended use and they flat out said no. They also spoke to me as if my request for a second comforter is ridiculous. When you're staying in a hotel for 3 months you would think you would get a little more support from staff but that would require them to care about the guests experience. The parking garage situation also sucks. You often get trapped in the traffic of the event parking on the lower level. The dryers in the laundry room take 3+ hours to dry a single load of clothes due to how outdated the machines are. TDLR: this place is fine for a few days but is not good for busy professionals on long-term work assignments. This whole experience has made me rethink my Bonvoy status after 259 days of really poor experiences at Marriott properties.
- winborne (3/5): - Did not get the room I booked online. Was charged for upgraded room but did not get it. Was told hotel could not help and it was booking.com fault.
- Simon (9/5): Great rooms - Room quality and size Breakfast was ok, better quality hot options would have been great
- Paul (9/5): Staff was wonderful. They sang to me for my birthday - Fantastic location My fiancée ended up with an allergic reaction after our stay
- Kyam (10/5): -
- Robert (10/5): -
- Tammy (10/5): -
- Attila (9/5): -
- Jessie (9/5): Super conveniently located, comfortable and clean. We'll be back. -
- rochestervacationer (6/5): FIne but annoying with requests for service - Overall, it was fine. It's sort of on the edge of the downtown area and had everything you need/expect in a Residence Inn. I think I left not loving it because of the interactions and I end up comparing it to Hyatt. So I have been a Hyatt member for a long time bouncing between discoverist and explorist and Marriott enticed me with some promos to try them out.. I have Silver Elite which is not that great-it's the lowest one but when you compare it to the Discoverist from Hyatt you get a sense of how bad it is and why "bonvoyed" is used as a verb. At Hyatt, they always practively ask if you want a late checkout. Here they were annoyed when I asked for a late checkout and begrudgingly gave me noon and were unfriendly about it. So I get that they don't have to give it to me but it does change the whole feel to the trip. And when I compare my experience here and with comparable Hyatts, it just makes me like it quite a bit less. Other than that the hotel was unremarkable. It did allow for walking downtown (but we got panhandled a lot walking there at like 8 or 9PM). So just didn't enjoy it and would have no reason to recommend to anyone. The gelato place like halfway between the hotel and the capital is excellent.
- T (10/5): - I had the best stay! Staff is amazing and so friendly. Room was immaculate, and organized. Absolutely loved my stay and will definitely choose this hotel again.
- Cassie (10/5): - Great place to stay! The staff was helpful and super friendly. It’s located conveniently to the amphitheater which we went to for a show. Parking on site allowed us to park and walk everywhere. The hotel is located close to some great places to eat and there are 2 places to eat inside the hotel. The free breakfast was excellent! Our hotel room was HUGE and had great views of the city. We were located by the ice machine which we were at first worried about but we didn’t hear any outside noise. Definitely will be making this a go to place to stay when I’m in Raleigh!
- Elizabeth (10/5): - Our second time staying here. We love it!
- Scott (10/5): - Great location
- Connie (10/5): - An excellent property!
- Alexander (8/5): It was fairly good accomodation and I was generally satisfied with the facilities. - Location was good. Breakfast was fine without any outstanding features. Supply of tea and coffee could be better. Sometimes I ran out of the bags.
- Dawn (10/5): Perfect Stay! - Perfect location, great restaurants, polite & helpful desk, staff, clean room, spacious room, short walk to everything.
- Quinn (10/5): -
- 2Bares (8/5): Comfortable accommodations - My friend and I stayed at the Residence Inn in downtown Raleigh when in town for a show. The location is convenient to the downtown Raleigh area and all it has to offer. The staff are extremely friendly and helpful. Our room was spacious with a living room area and full kitchen including a full sized refrigerator, dishwasher, stove, and microwave. It was clean with comfortable bedding and pillows. Our stay was relaxing and quiet. There is also a rooftop restaurant/bar which was nice and convenient. Great place to have dinner or drinks and watch the sunset. My only critique would be that the guest wifi was extremely weak in our room which was not horrible but inconvenient at times. All in all a nice reprieve.
- Michael (10/5): - Amazing services and amazing location to travel all around Raleigh. Breakfast was nice and if it got to late the dinner menu was good too.
- Natalie (6/5): - Nice
- A (9/5): -
- MharCA (8/5): Lovely Stay - It’s tucked in a quiet corner off Salisbury. Clean and good size king room, ample space to lounge. Courteous staff and well recieved during breakfast which is very decent, they also have cold brew. Super love the grits which is not commonly served in the west coast. The breakfast area is also one of the nicer place out of all the Residence inns we had been. Had a good sleep here. Paid parking at an attached structure. Would love to stay here again when in the area.
- Roxanne (10/5): - Very clean and comfortable. Staff were very professional and courteous.
- John (10/5): - Hotel is conveniently located across the street from the Raleigh Convention Center, and plenty of restaurants are within easy walking distance. The room was quiet and spacious, with a good work desk, comfortable chairs, and ample cloths storage areas. Great breakfast!! The room was serviced every day.
- Kevin (10/5): - Everything was as shown in listing on booking
- Johana (6/5): Para una noche - Edificio grande moderno y limpio , habitaciones espaciosas , camas cómodas porque son grandes ; parking cómodo. Mucho ruido se oye además de el ruido de habitaciones cercanas , el ruido del aire acondicionado y la nevera no te dejan dormir . El baño con cortina no es lo más práctico hoy en día . El desayuno lo teníamos incluido y no lo tomamos , podrían hacerlo más sano , variado y apetecible . Almohadas muy incómodas . Comimos la cena en el restaurante estaba bien la comida pero la carne viene con tanta grasa que apartándola prácticamente no comes nada de carne .
- Elizabeth (10/5): - Will definitely be coming back!
- Sharon (8/5): - The staff at the front desk were extremely helpful and very pleasant to work with. Nick, server at restaurant, was very accommodating and enjoyable to be around. The staff in breakfast food room were very friendly and helpful. However, the one downside is our room was serviced during the three night stay. Had to ask front desk staff for wash rags and toilet paper.
- Sarah (10/5): - Our stay was perfect . Came to see a group at the Red Hat which is just steps away from the hotel. Susan at the front desk was amazing. We only stayed one night but will definitely stay here again and will recommend to friends.
- Pat107 (10/5): -
- John (10/5): -
- Travis (10/5): - I was impressed. Nice place that was clean and great breakfast selections
- Emily (10/5): Highly recommended! - We were going to a concert at the red hat amphitheater, and the location could not have been better! Only issue we had was that there was a little bit of Old on the ceiling in the room near the air conditioner vent, which we reported to the front desk at checkout. It was likely due to condensation from the AC unit. Other than that, it was perfect!
- MR-Russell_H-2025 (2/5): Disappointing Stay at Residence Inn Raleigh Downtown - I recently stayed at the Residence Inn Raleigh Downtown while attending a multi-day convention, and unfortunately, my experience was far from what I expected from a Marriott property. From the first night, the air conditioning in my room seemed to stop cooling for extended periods, making it very uncomfortable to sleep. I hoped it was a one-time issue, but it continued every night of my stay. Each morning, I attempted to enjoy breakfast, but the dining area was so hot and humid that it was nearly unbearable. The stifling atmosphere even made me feel nauseous at times. Hoping for a better experience in the evening, I tried dining onsite for dinner, only to find it just as hot, humid, and uncomfortable as breakfast. I brought these concerns to the attention of a staff member at checkout, only to be met with a dismissive response: “It’s just an unseasonably hot time, nothing we can do.” This lack of accountability and empathy was extremely disappointing. I expected more from Marriott — both in terms of comfort and customer service. So far, there has been no follow-up or acknowledgment of my poor experience, which only adds to my frustration. I sincerely hope this feedback prompts Marriott to take steps to improve both guest comfort and the way concerns are handled.
- stephanie (10/5): Over all food was grate too - People staff room the bed Didn’t like parking much but the staff and room grate
- Thomas (2/5): unhappy vacation - went to galaxy Con and it was great the hotel was another story. first 2 nights were ok no issues but on Saturday night we returned to find out that the AC unit was not working. Called and they said someone would be up to fix it no one ever showed up and it was 82 at 2am with zero air flow no one could sleep. checked out on Sunday told them I wanted to file a complaint about the room they said they would have a manager contact me. went back to galaxy con and 2 hours later they hit me with a 150-dollar pet fee I called and ask what that was and the stated they had proof that I had a pet in the room. I knew that was a lie as we did not have any pets. went back to the hotel and talked to the manager they removed the fee but said they could not refund me on the room for that night because I booked using hotels.com. they gave me 5000 points on their web site that would be about 65$ worth of points I called them back and they doubled the points so about 130$ worth, that has to be used with them and on their website. for 340$ a night you expect AC and not some retaliatory charge when your complaint that it had no ac.
- Pamela (9/5): - Great location for venue! Parking garage ~ confusing 😕
- nicole (10/5): - Dining with view, fare price overall and walkable
- Kimberly (10/5): Great comforts and great location - Very clean hotel, very friendly staff, great location N/A
- Verified traveler (10/5): Raleigh Residence Inn - I would go back. - Check in staff very accommodating and friendly. Room great - very comfortable. I got in later but was still able to grab dinner in the hotel and take it to my room. Late check out was not a problem
- Charles (9/5): -
- Holly (10/5): It was a wonderful place and we enjoyed our stay. - The great experience began with the from t desk staff, continued with the breakfast staff and was rounded off by the rooftop staff. We used the gym and the wifi, sat on the deck to work and it was a great location. The only person who seemed unhappy at work was a female bartender who appeared bothered.
- Speaker (10/5): Exceptional -
- Susanne (10/5): - Great customer service! All staff we interacted with were friendly and professional. Room was clean and well equipped- full kitchen with utensils, regular size fridge. Bed was comfortable. There was a larger than average bathroom with standing shower -very nice. Parking was paid ($18/day), but very convenient. Hotel breakfast had variety and was very good in comparison to other competing hotels in area. Went to concert at Red Hat Ampitheater- literally a short walk to venue. Great location for visiting downtown Raleigh. Rooftop bar was a great added benefit. Highly recommend. Only downside was lack of safe in room.
- Dr. (9/5): Superb -
- FERNANDO (10/5): - Very nice
- Janis (10/5): - Great hotel. Staff very helpful. 5 stars 🌟
- Shenita (10/5): - Thevstay was amazing over all. If every Residnce In by Bonvoy Marriot is this nice, they have a customer for life in my family
- Brandi (10/5): - We had an issue and they moved us with no question
- Madia (10/5): - It was wonderful and the staff was professional.
- Elaine (10/5): - Great
- Todd (8/5): Very good -
- Jonathan (10/5): Exceptional - Staff was super nice.
- Kesharra (10/5): Exceptional - Customer service was fantastic, room definitely exceeded expectations & location was perfect!
- ITRT (10/5): Close to Downtown Attractions - We stayed at the Residence Inn Downtown because of its proximity to the Raleigh Convention Center where our grandson’s high school graduation was being held at 8:00 AM. Our room came with a king size bed and a full kitchen equipped with appliances, utensils, and table settings, a work desk and a sofa facing a large screen TV. There is an outdoor rooftop lounge with tables, chairs, lounges and a great view of downtown. Ther was a free wine tasting the evening we were there with half-prices for a glass and/or a bottle of wine. A small plate menu is available, but we chose to eat at the Overlook Restaurant. We enjoyed a complimentary hot breakfast including scrambled eggs, sausages and fried potatoes. The onsite parking cost $18 per day. Overall, we enjoyed our stay.
- Lyndsey (10/5): - The lady at the front desk for our check-in on Tuesday afternoon was wonderful. Very nice and friendly and took care of us really quickly. We were able to check in a few hours early. The room was really nice. The beds were soooo comfortable. Will definitely be keeping this hotel in mind next time I’m in Raleigh!
- Steven (10/5): - Great place to stay in downtown Raleigh.
- TAMEKA (10/5): - It was a pleasant stay
- Danny (10/5): I would 10/10 stay again - Close proximity to literally everything. Literally the best hotel I’ve ever stayed in. 10/10 recommend Nothing, it was perfect
- Amy (10/5): Exceptional -
- Amber (10/5): - Excellent location! Great restaurants inside and easy parking
- Jasmine (10/5): - Very kind staff and beautiful rooms. Plenty of space for my family of four. Convenient access to the convention center and restaurants. Covered parking with bridge access to the building.
- Emily (8/5): - Everything was great, the location was a bit on the outskirts of town and had to wait over an hour to check in so i gave them 1 less star.
- Stephanie (10/5): Exceptional -
- Charles (7/5): loved the close proximity to Red Hat Amphitheatre - No Close up mirror in bathroom, and no bathroom cups. Bed pillows could be higher quality and firmer.
- Timothy (10/5): - Thank you very much to the staff for their help, patience and care we received! My wife and I will definitely choose the Marriot Residence Inn again
- Michael (10/5): - Great location and value!
- Lisa (10/5): - Had a great stay at a great location! Check in was easy, fast and the ladies were very friendly and helpful. Check out was just as smooth. Room was great, loved having all the space!
- Barbara (10/5): - Clean quiet and next to the convention center, what I dislike was the exhaust fan in the bathroom didn't work also the shower was hard to work properly, everything else was wonderful
- Lindsey (8/5): Very good -
- Thomas (10/5): - Was right across from the MMArts center. Would be nice to have shuttle to/from Airport .
- Terry (8/5): Very good - Comfortable room and bed. Lots of variation in breakfast served on China plates and real silverware- no plastic for the trash. We had one dinner in the restaurant which was very good. Restaurant recommendations by staff were right on. Very noisy AC system.
- Melissa (9/5): Superb -
- Alejandra (10/5): Exceptional -
- James G (10/5): - Great place. I've stay there 3 times. Great views from the roof and even the rooms.
- NAD2707 (8/5): Great space but limited amenities - Large rooms with a kitchenette and comfortable living room. The AC worked great and the hotel was quiet. There is no room service but the 10th floor bar and restaurant had good options. Breakfast is limited but had the basics to start the day. Walking distance to many downtown restaurants. Overall a good choice for business or leisure travel.
- Heather (10/5): Nice Downtown Raleigh Hotel - Great location for downtown Raleigh events. Lots of fun things that are walkable distance and others a short drive. Nice room and great rooftop bar/restaurant. Perfect location if going to a show at Martin Marietta Center or Red Hat Amphitheater.
- Jordan (10/5): - Clean and easy to find. Very near the Raleigh Convention Center
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