Arca Aparthotel & Spa

Location: Spissstrasse 42, Zermatt, ch

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 09:00 PM

Check-out: 11:30 AM

Amenities & Facilities

• Health or beauty spa nearby
• Non-smoking rooms
• Swimming pool
• Terrace
• Family rooms
• BBQ facilities
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Soundproof rooms
• Ironing service
• Hot tub/Jacuzzi
• Sauna
• Massage services
• Packed lunches
• Table tennis
• Ski storage
• Hammam
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Board games/puzzles
• Shuttle service (additional charge)
• Allergy-free room
• Heated pool
• Salt-water pool
• Outdoor furniture
• Fruits
• Steam room
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Key access
• CCTV outside property
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Delivered food - securely covered
• Key card access
• Supervised childcare/activities
• Ski storage
• Television in common areas
• Free wired internet
• Access to nearby indoor pool
• Ski lessons on site
• Pool sun loungers
• Internet access
• Housekeeping on request
• Private picnics
• Wine release events
• Japanese garden
• Health or beauty spa nearby
• Ski lift privileges
• Snow sports gear
• Swimming nearby
• Bicycle-friendly property
• Charcoal grill
• Pool toys
• Accessible shuttle
• No accessible shuttle

Rooms Available

• 2- Bedroom Apartment

  1 Twin Bed and 1 Double Bed

  Balcony/patio with mountain views

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware

  Sleep - Hypo-allergenic bedding and bed sheets

  Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers

  Practical - Safe, desk, and iron/ironing board (on request); rollaway beds (free) and cribs (free) available on request

  Comfort - Daily housekeeping and climate-controlled heating

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Slippers
  • Kitchen
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Espresso maker
  • Free WiFi
  • Balcony or patio
  • Free cribs/infant beds
  • Bedsheets provided

• Studio North

  This room provides a kitchenette and offers a balcony with mountain views. Room amenities include a bathroom with shower or bath tub, a telephone, cable TV, a safe and a mini-bar. Free WiFi is available. Please note that extra beds are not available in this room type. Wellness and pool can be used on the day of arrival (before check-in time) and day of departure (after check-out time).

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Private entrance
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Cleaning products
  • Coffee machine
  • Linen
  • Outdoor furniture
  • Toilet paper
  • Pool towels
  • Shallow end
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Feather pillow
  • Lockers
  • Smoke alarm
  • Key access
  • Key card access

• Double room with Matterhorn view

  1 Double Bed

  Balcony/patio with mountain views

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware

  Sleep - Hypo-allergenic bedding and bed sheets

  Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers

  Practical - Safe, desk, and iron/ironing board (on request); rollaway beds (free) and cribs (free) available on request

  Comfort - Daily housekeeping and climate-controlled heating

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Slippers
  • Kitchen
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Espresso maker
  • Free WiFi
  • Balcony or patio
  • Free cribs/infant beds
  • Bedsheets provided

• Double Room, Mountain View

  1 Double Bed

  322-sq-foot soundproofed room, balcony/patio with mountain views

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware

  Sleep - Hypo-allergenic bedding and bed sheets

  Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers

  Practical - Safe, desk, and iron/ironing board (on request); cribs (free) available on request

  Comfort - Daily housekeeping and climate-controlled heating

  Need to Know - No rollaway/extra beds available

  Non-Smoking

  Noise-free guestrooms cannot be guaranteed

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Slippers
  • Kitchen
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Espresso maker
  • Free WiFi
  • Balcony or patio
  • No rollaway/extra beds
  • Free cribs/infant beds
  • Noise-free rooms not guaranteed
  • Bedsheets provided

• Two-Bedroom Apartment with Matterhorn view

  This apartment features a dining area, bathrobe and kitchenware. This apartment also has Matterhorn view and a large terrace. Wellness and pool can be used on the day of arrival (before check-in time) and day of departure (after check-out time).

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Private entrance
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Cleaning products
  • Coffee machine
  • Terrace
  • Linen
  • Outdoor furniture
  • Outdoor dining area
  • Toilet paper
  • Pool towels
  • Shallow end
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Feather pillow
  • Lockers
  • Smoke alarm
  • Key access
  • Key card access

• Studio South with Matterhorn View

  Room with a seating area and a balcony offering views of the Matterhorn Mountain. Room amenities include a bathroom with shower and bath tub, a kitchenette, a telephone, cable TV, a safe and a mini-bar. Free WiFi is available. Please note that extra beds are not available in this room type. Wellness and pool can be used on the day of arrival (before check-in time) and day of departure (after check-out time).

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Private entrance
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Cleaning products
  • Coffee machine
  • Linen
  • Outdoor furniture
  • Toilet paper
  • Pool towels
  • Shallow end
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Feather pillow
  • Lockers
  • Smoke alarm
  • Key access
  • Key card access

• Deluxe Suite with Matterhorn View

  This room has a balcony and offers mountain views. Room amenities include a bathroom with a shower, a telephone, cable TV, a safety deposit box and a kitchenette with a fridge. Free WiFi is available.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Cleaning products
  • Coffee machine
  • Linen
  • Outdoor furniture
  • Toilet paper
  • Pool towels
  • Shallow end
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Feather pillow
  • Lockers
  • Smoke alarm
  • Key access
  • Key card access

• Family Apartment (4 Adults)

  This apartment features a balcony, kitchenware and bathrobe. Wellness and pool can be used on the day of arrival (before check-in time) and day of departure (after check-out time).

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Kitchen
  • Interconnected room(s) available
  • Private entrance
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Cleaning products
  • Additional bathroom
  • Coffee machine
  • Linen
  • Dining table
  • Outdoor furniture
  • Toilet paper
  • Pool towels
  • Shallow end
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Feather pillow
  • Lockers
  • Smoke alarm
  • Key access
  • Key card access

Guest Reviews

• Gustavo (10/5): A relaxing and enjoyable stay overall, highlighted by excellent spa facilities, great amenities, and - “We really enjoyed the spa—it was very accommodating. The wellness pool was relaxing, and the ambiance was excellent. Breakfast was fantastic and exceeded all expectations.” We would have loved access to a dryer so we could dry our ski gear, but other than that, we had no complaints about our stay.
• Oswald (9/5): -
• Pamella (10/5): Perfeita - Excepcional. Localização maravilhosa, funcionários incríveis, café da manhã delicioso, uma vista linda para a neve Nada
• Danny (9/5): Great view of Matterhorn. Staff were very helpful and accommodating. Would stay here again - Spa/pool/sauna was great especially after out walking in cool. Close enough to everything but far enough to be quiet and relaxing. Great view of Matterhorn from our room. Which was fantastic as we were there for partner’s birthday and we came to see it Little older could do with updating/renovation but was still very tidy and clean
• anna (7/5): - Spa och frukost Bemötandet av personal ( ej frukost städ personal)..
• David (9/5): - L’accueil chaleureux, la chambre, la piscine, l’emplacement. Un petit peu déçu par le petit déjeuner, mais ça reste un détail, deux trois choses à corriger mais fait l’affaire.
• JADN (10/5): - Facilities especially the indoor heated pool and the sauna were exceptional. Good breakfast with variety.
• Anne (9/5): -
• Bertrand (9/5): - Le Spa absolument génial, tout y est ! Jacuzzi géant, 2 saunas et un hamam, douches individuelles, serviettes à dispo et peignoir et chaussons fournis. Un pur bonheur ! Le petit dej est aussi fantastique ! le personnel est très serviable. Vu sur le Cervin réelle L'emplacement était parfait, les pistes les trains les bars restaurants et magasins à moins de 150 m, endroit calme. Le seul bémol est le lit double de la suite, c est un canapé-lit. Le confort attendu n'était pas là!
• Victoria (8/5): - The heated salt pool and spa is excellent. The pool is very clean and the room has a wonderful ambiance, so relaxing. The breakfast is amazing. I've never experienced such a varied choice and even the best champagne. The cheese buffet is out of this world. Nothing
• Guest (8/5): -
• Paul (10/5): Excelent location, yummy breakfast, nice sleep - Perfect location, delicious breakfast, well kept rooms and comfy beds. Everything is great
• Sandra (7/5): - Das Personal war sehr freundlich. Die Zimmer waren sehr sauber und zweckmässig. Lage des Hotels und die Umgebung. Der ständige Baulärm in der näheren Umgebung vom Hotel.
• Rene (7/5): Die Nähe zum Bahnhof bzw. zum Zentrum. - reichhaltiges Frühstücksbuffet - zuvorkommendes Personal, schönes Zimmer mit Kochgelegenheit Fehlende Möglichkeit im SPA-Bereich, etwas zu trinken, z.B. Wasser
• Monioka (8/5): -
• Marc (10/5): -
• Christina (10/5): - Super - gutes Preisleistungverhältnis
• Arielle (8/5): Beau studio clair et bien équipé - La clarté du studio. Le sauna. La proximité de la gare Gornegrat. Prévenir qu’il y a un étage à faire à pied car l’ascenseur de va qu’au 3e étage et pas eu 4e où se trouve le studio.
• Richard (8/5): Very pleasant, good value and staff very friendly and helpful - The staff were very friendly, the room was very well presented and clean. The furniture in the common areas was a bit old in places
• Werner (10/5): Es war herrlich… - 3 Übernachtungen Skifahren und Entspannung im Pool Sehr freundliches und hilfsbereites Personal
• Guest (9/5): -
• Simon (9/5): -
• Ewa (10/5): Highly recommended. - This was our second stay, just as good as the first time round. Breakfast, staff, pool & sauna, room size - all great. It was all good.
• Stéphane (9/5): - Personnel present, professionnel et agreable Le sauna nu il faudrait des creneaux homme / femme
• Caroline (9/5): Hôtel avec une magnifique piscine très relaxante après le ski - L emplacement proche de la gare- bus navette à 2 pas de l hôtel - petit dej très varié - piscine avec buses - calme - local à ski pratique - cuisine dans la chambre est très pratique Sol au bord de la piscine est glissant.
• Döbler (10/5): Da würde ich immer wieder hin, wenn ich nach Zermatt fahre. - Sehr gutes Frühstück
• loubna (10/5): Super séjour je recommande - Super hôtel, très bien placé proche de toutes commodités, personnel accueillant,serviable, très pro, installations au top , petit déjeuner copieux et varié, piscine agréable Rien tout était parfait
• Yvan (8/5): - Le spa est vraiment bien. Retour d'odeurs chaque matin de la cuisine de l'établissement via la ventilation, jusque dans la chambre numéro 11.
• Sonja und Bruno (9/5): - Riesengrosse Auswahl, perfekt Geschmack vom Abfluss der Dusche.
• Mark (10/5): Great staff, very friendly & helpful, great facility - Great
• Hans-Rudolf (9/5): Wir hatten wunderschöne Tage in Zermatt und würden gerne wieder kommen - Das Frühstück war sehr gut und reichhaltig. Für uns hat alles wunderbar gepasst.
• Bruno (10/5): -
• Aaron (9/5): The perfect accommodation for a ski vacation week! - The hotel is an 8 minute walk from the train station and 5 minutes from the ski bus stop so very convenient. The rooms were very nice including a small dresser and a terrace with a beautiful mountain view. The hotel had a ski room for storing skis/boots but best of all was the spa which included a fine steam room and sauna, perfect for apres ski! Finally, the front desk was very helpful including excellent restaurant recommendations. Will definitely come again.
• Annabel (10/5): -
• Maria-Rose (10/5): - Staff were friendly. Good location as near the store and skiing passages. Spa and breakfast really nice, with all the facilities being spotlessly clean.
• Bernd (7/5): Solebad im Haus, super Frühstück, gute Preis-Leistung! - Das Solebad im Soutterain ist Klasse. Wir hatten Glück mit dem Last-Minute-Preis. Das Frühstücksbuffet war super. Die Nähe zum Bahnhof ist angenehm. Es gibt manche Kleinigkeiten, die mal renoviert werden müssten (Küchenabtrennung Zimmer 12/14 oder Badtür Zi 14
• Emmanuel (9/5): - Spa
• Heather (10/5): - Loved this hotel and the pool! I would go back for the pool! It was amazing!!!
• eric (10/5): -
• Anita (7/5): Preis und Leistung stimmt! - Der Spa Bereich wahr wirklich super und die Lage. Das Badezimmer ist sehr veraltet und die Möbel auch.
• Dani (10/5): -
• Road562772 (10/5): Great Hotel in Zermatt - Hotel Arca has clean rooms, good beds and on of the best breakfests and wellness in Zermatt. The service is very good, easy communication and always friendly. After a long day of skiiing we are always happy to be back in the hotel. Location is good; close to the train station and the Matterhorn Express,
• Cathy (10/5): Un super séjour - Tout, la chambre est spacieuse, agréable avec une grande terrasse. Le petit dej est très bon avec un buffet très bien achalandé. La situation est parfaite, à deux pas de la navette gratuite et à 500 mètres de la gare et du centre-ville. Et le summum est le spa avec sa piscine salée, tous ces jets relaxant après une belle journée de ski et le hamam et sauna. Un endroit où je reviendrai sans problème Rien
• kopainlapin (9/5): Séjour reposant et personnel gentil et discret. - Spa très bien, installations très agréables. Petits déjeuners parfaits et très fournis. Pas de diners possible et une kitchenette équipée. Proximité de la gare (pratique pour arriver et repartir) et des pistes via le train à crémaillère du Gornergrat. Le soir retour par ce même train. Très pratique. Taxe de séjour 27.33€ à payer à Booking mais aussi en arrivant à l'hôtel. Situation pas très agréable. J'attends une réponse de Booking.
• rebecca (8/5): -
• Deon (10/5): Christmas in Zermatt - Good location and views. -
• Rafaela (9/5): - Wellness ist toll. Frühstück ist sehr lecker - super Angebot. Es ist super, dass man das Wellness ganztägig und auch am An- und Abreisetag nutzen kann. Im Zimmer hat Wasser gefehlt. Der Trinkbrunnen in der Sauna ist zu warm eingestellt - es kommt lauwarmes Wasser.
• Arie (10/5): Fantastisch - Balkon aan de zonzijde. Het personeel haalt je op bij aankomst. Fijne spa en zwembad met daarin een bubbelbad. Zeer uitgebreid ontbijt. De kitchenette biedt de mogelijkheid om te koken. Niets. Alles was prima.
• daniel (10/5): Muy buena estancia - la piscina es muy buena nada
• CHIA CHUN (9/5): - Staffs were really nice and helpful!
• Beatriz (10/5): - Todo, está cerca de la estación y dado que solo puedes ir en tren a Zermatt…es una gran ventaja. La gente muy maja y el spa genial por si llueve fuera
• Melanie (9/5): Relaxing with wonderful amenities and a responsive concierge staff. - Breakfast was great with lots of variety, including eggs, cheese, breads and fruit. We had an early departure and the staff packed us ham and cheese sandwiches, fruit and water - unexpected and appreciated! We also enjoyed the jet pool and sauna - after a long day's hike. Oh and the front desk helped order take out from a nearby restaurant, and recommended.
• Sara (10/5): It was a wonderful 3 night stay. Breakfast was amazing every day with so many options and quality food. The spa amenitie - Breakfast and spa Not much
• Gabriela (9/5): -
• Clarke (10/5): A great family room option in Zermatt - Our train was delayed so we arrived past the reception hours. I messaged the hotel about this and they came straight back to say someone would stay. They did and were very welcoming. The family room we had was large and the kids loved sleeping in the mezzanine above the lounge area. The breakfast buffet had loads to choose from, including a large ranges of cheeses! Nothing.
• Renato (8/5): -
• Iris (8/5): Happy! - Svs was very good, reception didn't hesitate to setup small area for our meals outside their svs hours. Breakfast was good..was really happy to see rice being served (we are Singaporean Chinese, need rice! Haha). Would be happy to recommend this hotel. Na
• Tuor (7/5): Wir haben die paar Tage sehr genossen,hatten wunderschönes Wetter. - Top Lage. Solebad super. Personal super. Frühstück sehr gut. Von aussen viel Lärm (Maschinen,Helis usw.) Ausschlafen war nicht möglich…
• Lay Suan (10/5): -
• Stéphane (9/5): -
• Matthias Demmig (9/5): -
• Caroline (9/5): Du petit dej à la détente via la piscine et spa. Tout y est! - Le petit dej: variété dont les divers fromages, les styles antipasti italiens en plus des habituels œufs, saucisses, charcuteries, pains divers et confitures au choix, fruits…sans oublier le birscher! Le calme de la chambre La piscine avec ses buses est fantastique au delà de mes attentes. L’emplacement de l hôtel proche de la gare, du départ au Gornergrat, et du bus stop. Ras
• Paulene (8/5): - Friendly staff and lovely breakfast.
• Andre Luis (10/5): Ótimo hotel - Os quartos são amplos, café da manhã com muitas opções e o atendimento excelente
• Daekwon (7/5): -
• Yuko (10/5): 最高の家族スキー旅行 - 朝日を受けて輝くマッターホルンを部屋から見れた。まだ周辺が白黒の世界の中、マッターホルンの山頂付近だけがカラーの景色。最高でした。 31日に部屋に戻るとシャンパンのプレゼントが届いていた。良い年越しを過ごさせて頂きました。 朝食も素晴らしく、シャワールームとバスルーム2つもありキッチンまで。家族で過ごすのに便利でした 語学力の乏しい我が家でしたが、時にはスタッフ２人がかりで説明して頂き不自由なく過ごせました 素敵なツェルマット滞在になりました ありがとう
• MM6023 (10/5): Very nice skiing week - We can recommend this hotel and book it year after year. Room, Breakfast, Spa and Skiingroom are very nice. Close to bus stop, train station and food store.
• Andy (10/5): - The breakfast, staff and pool facilities were all fantastic. Nothing
• Matheus Filipe (7/5): -
• Ana Carolina (10/5): Perfeito,sem defeitos - Perfeito,sem defeitos!P café da manhã é surreal até com Champagne Möet Chandon Não se pode reclamar de nada
• Sarah (10/5): Great staff, gorgeous views, clean/ well maintained facilities - Beautifully laid out, clean, gorgeous views and the spa was amazing. The staff were so lovely and helpful- they spoke English which we appreciated, they answered any questions we had. Housekeeping went the extra mile- they tucked my son’s teddies into his bed and he thought it was the cutest thing ever. Breakfast was always well stocked and there was always Moet in the entry if you wanted liquid courage. No notes, it was the best stay we have ever had. Nothing- it was perfect
• James (10/5): The best hotel in Zermatt - Everything was wonderful - the staff, the breakfast, the spa, the location! They are very helpful if you want to ski on the last day and even let you us the spa. Nothing
• Amy (10/5): Fabulous hotel and amenities nearby everything to see & do in Zermatt - Everything about this property was excellent: the amenities, the pool & sauna, the staff - everything was wonderful! N/A
• Olivia (10/5): -
• Tamer (6/5): -
• Marina (9/5): - Очень приветливый персонал. Невероятно богатый ассортимент на завтраке. СПА зона и бассейн в конце дня - очень приятно. В паровую баню и сауну запрещено заходить в купальнике или плавках.
• Ocky (9/5): - Great location near train station and we hv balcony facing moterhorne but unfortunetly it was cloudy we cannot see sunrise..may be next time:)..the breakfast also great..next time we gonna go to the pool hohoho
• Bridget (10/5): Comfortable, fabulous spa and lovely breakfast - Conveniently located close to the station. Our room has basic cooking facilities and a balcony looking into the mountains. Breakfast was sensational. We loved the spa area, particularly the beautiful, warm pool. Nothing it was great
• Christine (10/5): - The housekeepers do an excellent job at cleaning the room so spick and span. Maybe can have tea sachets in the room?
• Matthew (10/5): -
• Carole (9/5): A great stay, perfect and would definitely come back. - View and balcony, comfy bed and bedding, kitchenette, the staff and breakfast Shower was hand held.
• Tina (10/5): Amazing, highly recommended - Close to centre town Great rooms Very friendly service Great sauna/pool Great view Great breakfast We liked all of it
• Sara (8/5): - Localização Simpatia Pequeno almoço Muito barulho no SPA Sauna demasiado quente
• Yvette (10/5): - Everything was great. Friendly and helpful staff!!! Room is comfy and has everything. We had a family room and 2 balconies..both views were breathtaking. I cant wait to go back. Wish we stayed longer Nothing
• Maria Angeles (9/5): . - . .
• Roxana (9/5): -
• Dean (8/5): - Personnel was helpful. Swimming pool and spa are nice Rooms are very old fashioned, on the cheap side. It smells like garlic and food which is likely due to the fact that the air from the kitchen is recycled. When I specifically complained to reception, someone came up and said he couldnt smell but that was not correct. It smelled strongly
• Charizelle (10/5): -
• CHUEN FANG (9/5): -
• Juliette (8/5): -
• Dirk (9/5): Sehr schönes Haus mit einem super Pool und einer Top Lage - Sehr gut das wir kostenlos unser Gepäck als wir 5 Tage in den Bergen unterwegs waren inm Skikeller einschliessen durften. Vielen Dank nochmal dafür
• sammybrowell (10/5): -
• Scott (10/5): - Great location with easy walk from train station and to main town area. Staff were very friendly, welcoming and helpful, the buffet breakfast offered delicious hot and cold options. The heated indoor pool and saunas were a fabulous way to end a big day of hiking. Great sized room with very comfy beds, kitchen area plus our own sundeck area with views of the Matterhorn - can’t ask for more than that ! If we came back to Zermatt would definitely stay here again. Thank you for a wonderful stay!
• Vicky (8/5): - The staff was courteous, the breakfast was excellent, and the room was comfortable and very satisfying. The view of the golden summit of Mount Matterhorn at sunrise from our room made the entire stay perfect.
• Stephanie (10/5): - We liked the spaciousness of the room and the view of the Matterhorn from our deck. The breakfast served was also very good.
• Andreas (8/5): -
• Marco (10/5): Perfekt! - War alles fantastisch! Kann ich nichts negatives sagen!
• 嘉旻 (10/5): -
• SUYOUNG (9/5): -
• Randal (9/5): - View of the Matterhorn was great. Nothing

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