The American Club
Location: 419 Highland Drive, Kohler, Wisconsin, 53044, Kohler, US
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxurious Spa Services
Indulge in massages, body treatments, and facials at the full-service spa for ultimate relaxation.
World-Class Dining Options
Choose from 3 restaurants and 3 bars/lounges, or opt for 24-hour room service and a coffee shop/cafe for a culinary delight.
Convenient Amenities
Enjoy complimentary Wi-Fi, a fitness center, shuttle services, and a 24-hour business center for a seamless stay.
Immerse yourself in luxury at The American Club in Kohler, located near a golf course and top attractions. Book now for an unforgettable experience.
Important Information
- Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- A car is recommended for transportation to and from this property.
- Parking height restrictions apply.
Policies
Check-in: 04:00 PM - anytime
Check-out: 12:00 PM
Instructions: Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Meeting rooms
- Full-service spa
- Fitness facilities
- Paddleboard on site
- Nature reserve
- Proposal/romance packages available
- Firepit
- Fireplace in lobby
- Electric car charging station
- Books
- Sustainability/community reinvestment (10% revenue or more)
- Free WiFi
- 24-hour front desk
- Garden
- Luggage storage
- Concierge service
- Outdoor furniture
- Elevator
- Fitness facilities
- ATM/banking
- Gift shops or newsstand
- Shopping on site
- Conference space
- Cross-country skiing nearby
- Fireplace in lobby
- Hiking/biking trails nearby
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- Free use of nearby fitness center
- Porter/bellhop
- Full-service spa
- Meeting rooms
- Smoke-free property
- Wedding services
- Ski equipment rental shops nearby
- Golf lessons available nearby
- Grocery/convenience store
- Wheelchair accessible parking
- Free area shuttle
- 24-hour business center
- Access to nearby indoor pool
- Golf driving range on site
- Ice skating on site
- Snowshoeing on site
- Tennis lessons on site
- Free self parking
- Sledding on site
- Electric car charging station
- Books
- Foosball
- Housekeeping on request
- Firepit
- Couples/private dining
- Private picnics
- Designer stores on site
- Art gallery on site
- Nature reserve
- Proposal/romance packages available
- Ballroom
- Swimming nearby
- Wheelchair-accessible van parking
- Paddleboard on site
- Humane animal treatment
- Sustainability/community reinvestment (10% revenue or more)
- Vegan menu options available
- Vegetarian menu options available
Rooms Available
-
Room, 2 Queen Beds (Heritage)
2 Queen Beds
Internet - Free WiFi and wired internet access
Entertainment - 32-inch flat-screen TV with premium channels, pay movies, iPad
Food & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room service
Sleep - Frette Italian linens, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Climate-controlled heating and air conditioning
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- iPad
- Free newspaper
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Frette Italian sheets
- Bedsheets provided
- Champagne service
-
Suite, 1 King Bed (Eau de Vie)
1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - 32-inch flat-screen TV with premium channels, pay movies, iPad
Food & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room service
Sleep - Frette Italian linens, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Climate-controlled heating and air conditioning
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- iPad
- Free newspaper
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Frette Italian sheets
- Bedsheets provided
- Champagne service
-
Deluxe Room, 2 Queen Beds
2 Queen Beds
Internet - Free WiFi and wired internet access
Entertainment - 32-inch flat-screen TV with premium channels, pay movies, iPad
Food & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room service
Sleep - Frette Italian linens, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Climate-controlled heating and air conditioning
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- iPad
- Free newspaper
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Frette Italian sheets
- Bedsheets provided
- Champagne service
-
Deluxe Room, 1 King Bed
1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - 32-inch flat-screen TV with premium channels, pay movies, iPad
Food & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room service
Sleep - Frette Italian linens, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Climate-controlled heating and air conditioning
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- iPad
- Free newspaper
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Frette Italian sheets
- Bedsheets provided
- Champagne service
-
Deluxe Room, 2 Queen Beds (Carriage House)
2 Queen Beds
Internet - Free WiFi and wired internet access
Entertainment - 32-inch flat-screen TV with premium channels, pay movies, iPad
Food & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room service
Sleep - Frette Italian linens, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Climate-controlled heating and air conditioning
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- iPad
- Free newspaper
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Frette Italian sheets
- Bedsheets provided
- Champagne service
-
Standard Room, 2 Double Beds (Carriage House)
2 Double Beds
Internet - Free WiFi and wired internet access
Entertainment - 32-inch flat-screen TV with premium channels, pay movies, iPad
Food & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room service
Sleep - Frette Italian linens, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Climate-controlled heating and air conditioning
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- iPad
- Free newspaper
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Frette Italian sheets
- Bedsheets provided
- Champagne service
-
Suite (Carriage House Immersion)
1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - 32-inch flat-screen TV with premium channels, pay movies, iPad
Food & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room service
Sleep - Frette Italian linens, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Climate-controlled heating and air conditioning
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- iPad
- Free newspaper
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Frette Italian sheets
- Bedsheets provided
- Champagne service
-
Superior Room, 1 King Bed
1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - 32-inch flat-screen TV with premium channels, pay movies, iPad
Food & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room service
Sleep - Frette Italian linens, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Climate-controlled heating and air conditioning
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- iPad
- Free newspaper
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Frette Italian sheets
- Bedsheets provided
- Champagne service
-
Suite (Carriage House Governor)
1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - 32-inch flat-screen TV with premium channels, pay movies, iPad
Food & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room service
Sleep - Frette Italian linens, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Climate-controlled heating and air conditioning
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- iPad
- Free newspaper
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Frette Italian sheets
- Bedsheets provided
- Champagne service
-
Deluxe Room, 1 King Bed (Carriage House)
1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - 32-inch flat-screen TV with premium channels, pay movies, iPad
Food & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room service
Sleep - Frette Italian linens, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Climate-controlled heating and air conditioning
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- iPad
- Free newspaper
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Frette Italian sheets
- No cribs (infant beds)
- Bedsheets provided
- Champagne service
-
Room, 1 King Bed (Carriage House Heritage)
1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - 32-inch flat-screen TV with premium channels, pay movies, iPad
Food & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room service
Sleep - Frette Italian linens, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Climate-controlled heating and air conditioning
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- iPad
- Free newspaper
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Frette Italian sheets
- Bedsheets provided
- Champagne service
-
Presidential Suite, 1 King Bed
1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - 32-inch flat-screen TV with premium channels, pay movies, iPad
Food & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room service
Sleep - Frette Italian linens, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Climate-controlled heating and air conditioning
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- iPad
- Free newspaper
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Frette Italian sheets
- Bedsheets provided
- Champagne service
-
Standard Room, 1 King Bed (Carriage House)
1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - 32-inch flat-screen TV with premium channels, pay movies, iPad
Food & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room service
Sleep - Frette Italian linens, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Climate-controlled heating and air conditioning
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- iPad
- Free newspaper
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Frette Italian sheets
- Bedsheets provided
- Champagne service
-
Suite, 1 King Bed (Governor)
1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - 32-inch flat-screen TV with premium channels, pay movies, iPad
Food & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room service
Sleep - Frette Italian linens, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Climate-controlled heating and air conditioning
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- iPad
- Free newspaper
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Frette Italian sheets
- Bedsheets provided
- Champagne service
-
Room, 1 King Bed (Heritage)
1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - 32-inch flat-screen TV with premium channels, pay movies, iPad
Food & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room service
Sleep - Frette Italian linens, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Climate-controlled heating and air conditioning
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- iPad
- Free newspaper
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Frette Italian sheets
- Bedsheets provided
- Champagne service
-
Suite (Carriage House)
1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - 32-inch flat-screen TV with premium channels, pay movies, iPad
Food & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room service
Sleep - Frette Italian linens, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Climate-controlled heating and air conditioning
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- iPad
- Free newspaper
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Frette Italian sheets
- Bedsheets provided
- Champagne service
-
Standard Room, 1 King Bed
1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - 32-inch flat-screen TV with premium channels, pay movies, iPad
Food & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room service
Sleep - Frette Italian linens, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Climate-controlled heating and air conditioning
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- iPad
- Free newspaper
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Frette Italian sheets
- Bedsheets provided
- Champagne service
-
Standard Room, 2 Double Beds
2 Double Beds
Internet - Free WiFi and wired internet access
Entertainment - 32-inch flat-screen TV with premium channels, pay movies, iPad
Food & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room service
Sleep - Frette Italian linens, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Climate-controlled heating and air conditioning
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- iPad
- Free newspaper
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Frette Italian sheets
- Bedsheets provided
- Champagne service
Guest Reviews
- Departure63559475806 (10/5): Magical stay all around - Would rate this 6 stars if I could. The common areas and guest rooms are all beautiful, especially the stunning Greenhouse coffee shop. All of the employees were insanely helpful and kind from the second we pulled up. The Kohler Waters Spa was so relaxing and peaceful, I’d highly recommend.
- mgreidel (10/5): he American Club at Kohler — A Winter Classic That Continues to Earn Its Reputation - Few American resorts manage to feel both storied and consistently renewed. The American Club at Kohler is one of them. After many years of near-annual visits—most recently as a year-end birthday tradition—our early 2026 stay reaffirmed why this property remains a benchmark for Midwestern luxury hospitality. Arrival & First Impressions We arrived as snow was gently falling, instantly elevating the sense of place. Winter suits Kohler well, and with Frozen Fairways underway, the resort felt both festive and refined. Despite arriving before 1:00 p.m., we were graciously checked in early—a small but telling signal of the American Club’s service philosophy. From valet to front desk to concierge, the staff consistently demonstrated an authentic commitment to making the stay seamless and memorable. This is not scripted service; it is practiced excellence. Accommodations We were upgraded to a Governor’s Suite—an experience that deserves special mention. Beautifully appointed and thoughtfully themed in homage to Mark Twain, the suite balanced elegance with warmth and personality. The craftsmanship, comfort, and attention to detail were exemplary, reinforcing the American Club’s reputation for rooms that feel both luxurious and lived-in. Dining Experiences Lunch at the Blackwolf Run Restaurant set a pleasant tone. The service and ambiance were excellent, and while the food was good, it did not quite rise to the level one expects at this caliber. My turkey pita was very good, though others in our group found their selections merely “fine.” That said, the snowy landscape and Frozen Fairways atmosphere softened any culinary shortcomings. Dinner at the Horse & Plow was a highlight. The smash burger I enjoyed ranks among the best I’ve had anywhere—perfectly executed and satisfying without pretension. Service was attentive and polished, striking the right balance for a relaxed evening. Pre- and post-dinner cocktails in the Library Bar remain one of the American Club’s great pleasures. The ambiance is timeless, intimate, and quietly elegant, and the bartender delivered outstanding craftsmanship and hospitality. The following morning’s brunch in the Wisconsin Room was a fitting finale. The setting alone is worth the visit—classic, light-filled, and distinctly Kohler. Whether enjoying the brunch offerings or ordering à la carte, the food was very good, and, as throughout the stay, service was consistently excellent. Spa & Activities No visit to Kohler is complete without time at the Kohler Waters Spa, and it once again delivered. Every treatment was very good, reaffirming that it is nearly impossible to go wrong with any selection here. Meanwhile, our friends enjoyed the Swing Suite golf experience, a reliable and enjoyable option we’ve also appreciated on past visits. Departure & Final Thoughts Checkout was effortless, assisted by the same outstanding valet team that welcomed us upon arrival—a small detail, but one that completes the experience on a high note. The American Club is not just a luxury resort; it is a destination defined by consistency, craftsmanship, and genuinely warm service. While not every dish reaches greatness, the total experience—particularly in winter—more than compensates. For celebrations, retreats, or simply a refined escape, the American Club at Kohler remains highly recommended and continues to stand apart as one of America’s great resort experiences.
- ed-beverage (10/5): Wine and dine. - I always enjoy when I find myself working in the area and I have to travel in to stay here. The staff is always so welcoming. I always look forward to going to dinner with such a great wine program. Sorry I missed Heather this time, always a great experience.
- elizabethsM4822DI (10/5): 10/10 Reccommend Visiting - Very much recommend a trip to The American Club. The hotel and grounds are beautiful, the staff friendly, and the experience the best of the best.
- suerC1116FE (6/5): The Good, The Bad and The Ugly - We have just returned from a four night stay at the American Club. We had high expectations of this 5 star resort and booked a superior king room. We found the resort to be beautifully decorated for the holidays, lights, trees, garland everywhere you looked. Our superior king room was a nice size and housekeeping did a great job. We enjoyed dining in 3 restaurants and found the food to be delicious. Overall, the staff we encountered were friendly and helpful. However, our experience was not all pleasant and the following are the disappointments we experienced: * in attempting to book a massage at the spa, we were told that because it was a holiday weekend, every guest had to book at least two services and every party on the reservation had to as well. So even though my husband was not interested in the spa, if I wanted a service, he also had to book two services. They explained this was to limit the number of the people in the spa. This makes no sense as they were requiring more guests to be there. Their reasoning was confusing, our travel agent got varying, inconsistent explanations when the policy was questioned. We have never experienced this at luxury properties such as Ritz Carlton and Four Seasons. * No workout facility on sight. The facility open to guests is about a mile away and could be compared to a YMCA teeming with kids and families. * While our room was spacious, it was in need of an update. It was very dark, the bathroom was freezing ( I have included a photo of the dirty, noisy wall heater that was on the wall). It was so loud that you couldn’t have it on so we had to deal with the chilly temps. The room had no drawers for clothing and a very small closet. This room was more than 700./ night. This definitely was not up to our expectations. Overall, we were disappointed in our stay. I am not sure we will return or recommend this property to others.
- 833jurgenp (8/5): Beautiful, but in need of some love! - It is a Beautiful hotel, with very good service and great ambiance; but in need to lots of work in the rooms and common areas.
- Rachael (10/5): - This hotel is everything you are looking for in a get-away upscale hotel. The welcome by the staff is first class, concierge was so helpful with reservations for the spa and restaurants. Make sure you have time for the spa and spend time at the "lake". With several restaurants to choose from, you cannot go wrong! We tried 3 restaurants and loved each one. This is a one stop place for relaxing and getting away.
- Chsmith7 (8/5): Not a repeat stay - The room, staff and room service here was AMAZING but the hotel itself was dark and in need of updates. It's like you stepped back in time. My husband has bad knees and there are a lot of stairs. Yes, they have elevators but you have to take one elevator to get to one floor and walk down several long halls to get to another elevator to take you to the floor you need to be on. We enjoyed our stay here but won't be going back. The do have a Court Yard that was very peaceful and at the center of it was "The Green House" where they served breakfast/coffee/pastries and it was very good.
- X3900ZJC (10/5): Beautiful Property and Spa, Great Staff, and Mediocre Food - Overall, an excellent experience. Beautiful and scenic property and relaxing setting all around. What I enjoyed: The Spa - the facilities are renovated and feels new and clean. The pool floor (basement) is not spacious whatsoever, however the lounges were very nice and relaxing. We enjoyed all the amenities and pools. I very much enjoyed my massage (forgot the name of the therapist) . My family and friends also had a great time and fell asleep during their massages. This contrasted with my previous experience here two years ago when I was given a male massage therapist (without my prior knowledge/consent and the services was mediocre). This time I made sure I specified the gender of the therapist. What I wished happened is that the host would tell us that the instructions/order of what facilities to use first, second, etc.. (and how long to use it) was actually written on the back of the slip we received. I don't think anyone carries the paper slip into the spa, it is kept at the lockers. None of us realized they were written there, I think that could have enhanced the positive impacts to our bodies. Our experience at the Wisconsin room for breakfast was great too, we liked our waitress named Mary, she was so energetic and pleasant. The food was slow though but the quality of the pastries were good. What we did not enjoy - Blackwolf restaurant- ribeye steak for $60- they used a really reallly cheap cut of beef and was overcooked, we were really disappointed (and especially after Jim the bus driver really sold us on the quality of the food here. He is very pleasant btw. It's not so much that it is overpriced (I expect it to be overpriced), but such a cheap cut should not be sold here. We had dinner here two years ago too and everything we ordered was also mediocre at best. The only reason we chose to dine here is due to the views. Really awesome though the waitress kept us from selecting seats with better views for some reason, eventhough those seats were available throughout our time there. Next time we will not dine here but still walk around the area. We will try The Blind Horse which had excellent reviews. I actually cancelled my reservations there to come here. The Whistling Strait food was pretty good (we just ordered some salads and fish & chips) and the views also amazing. The Green Room could be much better. It had a lovely ambiance, but the quality of the drinks are disappointing. I did not enjoy the iced chocolate (supposed to be dark chocolate but tasted like the powder 'Milo' nor did we enjoy the matcha latte (Rishi sweet matcha), I would prefer they use stronger matcha and those of ceremonial quality. I personally consume Rishi Tea all the time but their sweet matcha is not of good quality, is cheap, and is too light on the matcha and too sweet. People that come here can afford better quality matcha. And their 'dark chocolate' could be replaced with dutch chocolate which has a rich dark chocolate taste while still keeping the cost low for the coffee shop. Lastly, the staff were mostly very nice, especially both concierge staff we talked to (the one working 8/30 evening and Quinn who works during the day) and the Asian lady at the Sport Core counter was so friendly. Overall, great facility but mediocre, below average overpriced food. Probably due to few or not existent competition!
- Ethan (10/5): - had a great time, you get what you pay for i guess.
- Jaclyn (8/5): - Beautiful grounds and amazing spa. Rooms are dated and in need of better technology, air conditioning, TV’s, etc. my husband golfed WS and BWR and had great things to say.
- Fsukat724 (10/5): Impeccable Grounds, Incredible Golf & Spa, Top-Notch Service - We had an incredible stay at The Carriage House at The American Club! From the moment we arrived, everything exceeded our expectations. The grounds were immaculate, and the flowers throughout the property were absolutely stunning. It was a beautiful backdrop for what turned out to be a very special birthday getaway. The staff was outstanding, with a special shoutout to our bellmen, Kevin and Alex, who went above and beyond to make us feel welcome. Every detail of our stay was thoughtfully considered. The housekeeping team was excellent, and the evening turndown service was a lovely, unexpected touch that made us feel truly pampered. Our room was gorgeous, with a bathroom that was both luxurious and beautifully designed. It was exactly what you’d expect from the Kohler name. The spa was so relaxing. From the saunas, steam rooms, cold plunge, pool, and hot tub, there are so many options of how to spend your day. Our massages were glorious. It was a great way to spend my birthday. And the golf… wow. We had the chance to play The Straits, The Baths, and Meadow Valleys, and each course offered a unique and memorable experience. Every round was perfectly maintained and absolutely unforgettable. We can’t wait to return. The American Club truly lives up to its world-class reputation. Kudos to the entire team for making this trip extra special.
- Sarah (10/5): - Lovely accommodations.
- Susan (10/5): - Staff members Denny was so helpful kind friendly
- ravindra (8/5): - Lighting near steps , corridors should be brighter to make it safer, particularly for seniors. More rooms with walk-in showers. Vertical toilet paper holders, their location not user friendly.
- Marla (10/5): - Excellent
- R2434UPmariah (10/5): The American Club Carriage House and Spa - I stayed at The Carriage House at The American Club which I highly advise if you have spa appointments. The spa is in The Carriage House so you can just put a robe and slippers on in your room (they are stocked in the room closet) and walk down to your appointments. Most Carriage House guests can be found in robes and slippers throughout the day. The hotel is Tutor style so it's dark inside - dark woods, dark carpets and dim lights, with fires in the fireplaces which lends to a relaxing atmosphere. My room was very comfortable. It was large with a separate water closet and huge tub/shower/sink room. The bathtub was AMAZING, with the best jets for massage. Room service and housekeeping did an excellent job. They spoiled me with Kohler Chocolates every day. The spa was light and bright and worth every penny. The spa registration desk is fabulous. The staff are so knowledgable and kind. They work hard to take great care of every guest. I had a manicure, body exfoliation, facial and massage over the course of 2 days. Each service was amazing but my favorite was the sea lime sigh body exfoliation. I highly recommend it! In between services, I used the spa for their saunas (they have 2 - one is infrared, the other is traditional), steam room/cold plunge, whirlpools (they have 2 - one is on the rooftop, the other is in the main spa area), ice cave, locker rooms (which have beautiful showers/bathrooms/amenities) and their cozy relaxation chez lounges. The spa cafe and spa store are both excellent. I also walked a few blocks to the "Sports Core" and took a fitness class. They have TONS of offerings for every type of exercise you can imagine. On my walk back after my workout, I stopped at The Shops at Woodlake and found the best little boutiques. My favorite was "The Nest" a kitchen/home shop. For dinner the first night, I ate at The Wisconsin Room and had the best 1/2 chicken I've ever eaten. It was fabulous!! I want the recipe. The next night, I ate at the Horse and Plow pub which was just ok. And I had a smoothie from The Greenhouse on my last morning. which is a cute coffee shop located in The American Club. The ambiance is very french and it's stocked with lots of deliciousness. The only thing The American Club could've done better is helping me book my stay. The employee who booked everything was polite and kind but didn't know enough about the restaurants, the workout classes or the spa to be helpful. She just read off of the website when I asked her questions and I was already reading the website. It would be great if Kohler had booking agents that knew exactly what to point people to. For instance, the pilates class she booked for me wasn't really pilates (even though the Sports Core had reformers and other traditional pilates equipment and I specifically asked for a traditional pilates class). She just didn't know enough about it to get me in the right class. And she wasn't very helpful with restaurants either. For the price I paid, I expected booking agents with lots of knowledge. But all in all, it didn't really matter. I had a fabulous, relaxing 2 night stay and I hope to return soon.
- owenw542 (2/5): Think twice - Think twice before having an event here. We attended a wedding here. There were multiple events throughout the weekend that were on site at the resort. The American Club and sister venues do NOT accommodate dietary restrictions. While they may claim to accommodate, in reality they have no idea how to do this. We had to escalate food allergy requests to the general manager of the resort to be taken seriously, and even then, the venue messed up our allergy orders. Had we not been paying close attention to the food we were served, we would have had an allergic reaction as we were served food containing our allergens. To make matters worse, the venues decided it was necessary to keep the parents of the bride apprised of every mistake they were making DURING THE WEDDING EVENTS. Instead of dealing with us (the guests with the food allergies) and correcting the situation, the staff on multiple occasions interrupted the mother of the bride DURING the WEDDING RECEPTION to tell her that they accidentally served us our allergens. I have no idea why they were doing this other than to ruin the night for the mother of the bride. The mother of the bride could not fix the situation and then searched for us at the reception to apologize. We felt terrible that she was bothered with this during her daughter's wedding reception, especially since she could not fix the situation. We have been to a number of weddings at high-end resorts around the country, and I can say that this was the WORST experience we have had. Most high-end venues make accommodating dietary restrictions seamless; after all, many wedding guests have food allergies, celiac, diabetes, or other dietary restrictions or preferences. We were shocked that a "five-star" resort like Kohler would not be able to handle this. With regard to the rooms at the American Club, we were disappointed. The rooms are outdated and overpriced. The prices are perhaps reflective of the historical significance of the resort.
- Craig (10/5): - Will definitely return.
- Jeffrey (10/5): - Amazing resort - will be back again!
- james (10/5): 5 star experience. - Service was great no matter where we went in the complex. Everyone was happy to see us and always very helpfull.
- A1813JXdanielled (10/5): Wonderful Romantic Stay - We truly loved our stay at the Carriage House at the American Club. There is so much character and charm. We loved the service and all of the extra touches that really put it over the top. We enjoyed breakfast in the Wisconsin room, a drink and scrabble in the library, and our cozy room (with the fantastic tub and shower of course! And fantastic comfortable beds. Wonderful housekeeping!). We will be back!
- Ninos (10/5): - Wonderful property and staff. Dining and drink options were good, although buying the breakfast package through Expedia required a follow-up with the hotel after receiving the breakfast bill. Would definitely recommend Kohler for a weekend getaway.
- 729Elle (10/5): Great Getaway. A step back in time - legit cool - Great stay at the American Club! Lived up to the expectations. We're staying in MKE for a couple weeks and heading to American club for the weekend. It was suburb. The staff was incredible. We received a room upgrade from the AMEX FHR perk along with a bottle of win. We also loved the chocolate turtles. Having an in-demand shuttle was also great. We enjoyed the Kohler Design Center and tour. Loved this weekend. Only point of improvement: we didn't really care for the pub in the hotel. The breakfast and everything else was great.
- Seaside15413797448 (10/5): Great winter getaway ! - Wonderful winter getaway! Everyone went out of their way to make our stay memorable. Enjoyed the history tour from the concierge, deep soaking tub in our room and relaxing day at the spa. Breakfast in the Wisconsin Room featured French pastries made on site and Sarah made delicious suggestions for our entrees. Dinner at Blackwolf lodge was very cozy, the pork chops were really good. Ended our stay with a stop at Frozen Fairways which was really beautiful, even tried our hand at curling! We were able to go midweek and take advantage of a number of specials. Highly recommend!
- AlwaysTraveling65 (10/5): A Magical Wintery Experience - I love this place! The history itself is enough to make you want to go there. A late 1800s early 1900s brick building back from immigrant days and that's exactly who resided there. Now it is a wonderful five star five Diamond Resort with multiple restaurants, Golf courses, and a relaxing spot. If you go at Christmas time it is like a magical place.
- Aaron (10/5): - Great couples getaway
- G2740ACrickg (10/5): Capital Club Experience - Tops in every detail….room, service, restaurant, amenities. Customer service was awesome in every area…room stewards, front desk, bell services, concierge, restaurant staff…exceptional. Expected the best and received it from the beginning.
- fgNcg (4/5): Disappointing and Overpriced - Our room reservation was totally fouled up despite having spent 20 minutes on the phone with their reservation specialist over a month before arriving. This was eventually corrected to my satisfaction but that is not the way to start what is supposed to be a relaxing weekend. Carriage House rooms are supposed to allow access for dining at River Wildlife. Don't bet on that, folks. No tables were available for the entire duration of our 3 day stay. Beware: Even if you are a guest in a suite in the Carriage House, you are required to purchase additional spa services in order to use the spa pool area on Fridays, Saturdays and Sundays. This, I can only conclude, is their definition of 5 star service; a well over thousand dollar per night room but with no pool access unless you buy a massage, pedicure, facial, etc. All in all, not even close to what I expect at this price point. Until their spa policy changes I will not return. Maybe not even then.
- Rebecca (10/5): - Beautiful locations and interiors. Staff was very friendly and helpful.
- Heidi (10/5): - Perfect spa getaway…can’t wait to treat myself again! A must visit location…book now!
- Bonnie (8/5): - The room was cold and I couldn’t figure out how to raise the thermostat. There was no extra blanket in the room.
- Robert (10/5): - Outstanding property.
- AL (10/5): - The American Club was an amazing property. I am looking forward to our next trip back.
- Barbara (10/5): Best experience - Best experience, the staff, as well as everyone we came into contact with were extremely courteous, and helpful. Will cherish this experience for years. Thank you for such a wonderfyl experience.
- Erin (10/5): - So gorgeous, so special, exceptional!
- David (10/5): - Great ambience with very comfortable rooms. Good variety of dining options and great golf.
- edwardgJ1136OI (10/5): Incredibly Welcoming - I was blown away by how welcoming everyone was at the American club! To add some context, I used to work at the American club, and I was coming back to celebrate my former coworkers engagement! When I came back, everyone, from the bellmen, to the Front Desk, to the Concierge, to the barista at the Greenhouse, to the host at the Black Wolf Run all remembered me which made me feel very welcomed. As a guest, I experienced first hand exceptional service when a worker at the Black Wolf Run Golf Shop went out of their way to get me mints after lunch, as they knew I was running late for my party. During my quick stay, I went to The Wisconsin Room for brunch, The Kohler Design Center, The Greenhouse Cafe, Sports Core, and Black Wolf Run for lunch. Each place offered the experience that I have had the past 23 times I have stayed here, thus, the American Club has, once again, created a memorable experience for me!
- Mac (10/5): - This resort ooses tradition and excellance. You can't help but feel comfortable walking the quiet halls. The dining on site was exceptional.
- PhilnKim (10/5): Just Wonderful - My wife and I had the opportunity to stay at The American Club in December- the hotel is like a winter wonderland! We stayed in the Herbert V. Kohler suite. It is very possibly the most luxurious hotel room I have ever stayed in. The bathrooms amaze with all the top end Kohler fixtures. We ate dinner one evening in The Wisconsin Room. The food was superb and the service was relaxed but so professional. The staff throughout the hotel was friendly, efficient, and helpful. My compliments on a hotel that impresses - even for a couple that has stayed in many ultra-luxury hotels.
- HisTyNess (10/5): One word: Memorable!! - If I had to sum up our visit to the American Club, I would say with one word: memorable. Not just because of the place, but the people. After all, the name says it all. When you think of Club, you think of a collection of like-minded individuals. And at the American Club, you get not only a five star facility, but also a five star collection of staff. When we first arrive, we were greeted by the nicest valet staff we had ever came across: Zach and Alex. our amazing host Ethan. We mentioned to him that we were there for our anniversary, and he gave us an incredible upgrade! It didn’t stop there. That night we were greeted with champagne and beautiful chocolate as well as a card that said happy anniversary with my name on it. And again, this is all within an hour of arriving. Leanne and Breanna did a really good job as our concierges. They were able to connect us with the Koehler design centre which got a set up for a tour at the Kolher center. The tour was spectacular, and that night we retired to the Wisconsin around where we had some delicious steak frites (I recommend it!). Our waitress was Olivia, which did a good job. The next morning we got up and went back to the Wisconsin Room had a delicious breakfast. Sam was our waitress. We liked her not only because she was sweet and professional, but it was also interesting to hear how some of the locals lived Destination Kolher. That and we thought her a little kid that she told us about was adorable! We did some shopping is at the local shopping centre and came back to grab some shakes at The Green House. Now I will admit this is where the part of the trip was not so great. The manager there named Ayana was completely rude and disrespectful when we tried to ask for a highly recommended sundae. We were mortified by her behaviour. No worries, when we talk to the front desk, a manager by the name of Shuvi took care of the matter immediately!!! We fetl way better and continued our trip for the coming days. However, one of the best part of the trip was the tour of the hotel that was given by Ingo. One of the first amazing things that we found out was how the name international club came to be. The story is so beautiful and yet so American at the same time. Both my partner and I just felt amazing and we are proud to be Americans. Something that we, given the current climate in the country, is tough to feel from time to time. And yet here is a getaway to a five star resort that takes away all those woes in worries. Lastly, we have to give a shout out to our Cleaning Lady Sultane who did a fantastic job. Every time we went back in the room, she left a cleaner than when we left it. And the turndown service was top tier! So, to sum it up, if I had to write American Club on a scale of 1 to 10, I will give it a 15. Even that number is not doing it justice. It is arguably one of Wisconsin’s best secrets, if not America’s. I highly highly highly recommend American Club. Save your money for one of the most amazing stays you whatever experience. I know we’ll be back for sure. :-)
- John (10/5): Best Ever! - Best stay ever - this place is incredible. From the decor to the comfort to the service - First Class. The food at each of the restaurants was top notch - fresh.
- George (10/5): - Lovely hotel
- Patrick (10/5): Love Kohler - Beautiful resort. Great attention to details
- Kenneth (10/5): - The service was great everywhere we went. Excellent Sports Core facility. Great food.
- Hikk300 (4/5): Not what we expected. Not very 4th of July festive either - We stayed at the American Club for 3 nights from July 3-6 expecting a fun Fourth of July family get together. Bell staff, valet parking staff restaurant staff were all very pleasant. It was my husband and me, our 2 young adult children, and my parents. We were not informed about the Spa being closed until we called to book appointments but the golfers in our group had plans and the rest of us mistakenly assumed there would be a hotel pool and other festive events so we were ok with accepting the spa was closed except for some treatments. Those who played golf during the day were happy and entertained. The rest had the option of a quick spa treatment or exercise or a dip indoors or in a small lake behind the sports center which is like a nice YMCA not a 5 star resort. When we got to the hotel the paperwork about 4th of July events suggested taking blankets and chairs early in the day to get good seats but it’s a 5 star hotel on a holiday weekend advertising a holiday event and lots of fun… we asked the desk staff that morning if there were blankets they had to check with housekeeping. There were no folding chairs. We bought them at target. The city canceled fireworks. That’s not the fault of the hotel. But there was not other sign of the holiday. Apparently on Saturday there was a lawn event but that was the day we left for Chicago. But during our stay there were a few flags at check in and that is it. We would have expected the hotel to have had more involvement in the fireworks and concert had they taken place. We spent a good part of the morning getting that situated. We ate breakfasts and one dinner in the Wisconsin room - mediocre and excessively salty. We ate at the pub in the hotel. Nice atmosphere for lunch - also excessively salty. Our best meal was at black wentlook at the immigrant room, one we had not booked ahead, and were told by the host that we could not walk towards the restaurant to look at it as there were diners. I believe there was a couple in the room at the late hour that we went down to explore that part of the hotel. Rooms are dark, my bathroom was dated - perhaps early 1990s. Not what we expected at a Kohler owned resort. Our children had a room that was nicer than ours. Both before and after we changed rooms from a small dark room to a larger room. The person who helped us said that we had booked through through Fine Hotels and resorts, a third party company like Expedia so she was limited in what she could do. But we heard and could feel that the hotel was at a pretty low capacity. We had booked a reservation months in advance for the art museum. We chose not to go when we pulled up and there were absolutely no cars in the parking lot. Best for golfers or when the spa is opened and probably more of a fall, winter or spring resort or just couples or families with very small children., Or a business event. Better yet for those in driving distance. Highlight was cocktails before diner in the Library. But even there you had to line up to order a drink from a very nice bar tender (no servers) and there were no nuts or snacks. We still enjoyed our time together. Just would not run back.
- John (10/5): - We stayed for anniversary and went to a lake that was great to swim in By a large workout facility and great Restraunts depending on your style. Historical and art savvy kind of place great outdoor gardens and greenhouse for Coffe and pastries.
- Mark (10/5): - Always a wonderful stay.
- John (10/5): - Beautiful classic Hotel.
- laudine (10/5): - Excellent
- Michael (10/5): - Very pleasant atmosphere, great service.
- Candice (10/5): - Everything was wonderful!
- AlwaysTraveling65 (10/5): Amazing Historical Upscale Lodging Property - Great Service - This is such an amazing historical property and at Christmas time is is magical with all the lights and when it snows, even more so! Yes it is a 5 ⭐️, 5💎....but they still seem to impress me. From chocolates in your room at check in, to chocolate at evening turn down service. I travel with a little crochet mouse - when I returns to my room, they even had it's robe n slippers in a little American Club tray. ❤. We came for a holiday party and I'll definitely return in the future.
- mgreidel (10/5): Friends, Food, Fun and Spa! - This was our second visit to American Club. I really enjoy staying here. Service is excellent all around. Our room was pricey but felt high value for what we got in space and amenities. We arrived before check-in and enjoyed a group lunch at restaurant at the Woodlake Shops. We also were accommodated to play golf indoors there as well - very cool experience with excellent service and bar. My only disappointment was not getting a late checkout upon that request. Our dinner at Horse & Plow was very good and we enjoyed catching up with our friends in the Library bar. Room aesthetics are excellent and high quality. Breakfast in the Wisconsin Room was very good. My wife and I also had spa treatments on Saturday at the Waters Spa - all very excellent and service top-notch. Highly recommended!
- Sargon (10/5): - One of the finest historic hotels in the United States. Friendly staff and excellent service!
- Stephania (10/5): The Best of the Best - Clearly this is the 5 Stars, All the Diamonds, and Top Standards when it comes to a place to stay. The staff is fantastic, the rooms are lovely, well-appointed, the bathrooms are showrooms. My jetted-tub was just what I needed after the long drive. I wished I had more time to take advantage of the facilities. It was stunning in decoration for Christmas.
- Faig (10/5): - Fabulous
- jackk2352 (2/5): Horrible experience - not the same place it used to be - they called security on us for having cell phone silent mode. - Spa staff called security to have us removed for having a cell phone on silent mode with no other patrons in the spa at that time. Unbelievable - stay far away from this place. At $600 + why would you expect to be treated this way. We booked a reservation at the Carriage house at the American Club in Kohler Wi for the night of Dec 13, 2023. We checked in and used the spa until our room was ready. Around 7:30pm that night we went to use the Spa and while on silent mode with no other patrons in the spa at that time we had our phones with us. Again, there were no other patrons in the spa at the time and our phones were always on silent mode. We were then harassed by multiple staff to tell us that they had a new policy in place and no electronics were allowed at the spa. We informed the staff that we needed to be in contact with others for health concerns and that if any guests in the spa complained we would leave. We also informed the staff that at no time when we booked the reservation, or on arrival at check in, or at check in at the spa or any posted signs or at any time were we ever informed of this change in policy. The Spa Staff decided to call security and have my wife and I removed from the Spa. The manager of the American Club intervened as the 2 security guards stood by and told us that she agreed this was a mistake that the policy was new and the staff was not trained yet. While there are many reasons guests may need to be accessible on their phones (if put in silent mode so as not to disturb others). I understand that Kohler and the American club are free to make any policy they chose. What I can not understand is why they would not tell their guest beforehand and before they take their money to stay there. We believe we should be compensated for the time and expense to travel to the American Club for their failure to inform us of this change in policy. While we will not be returning to the American Club due this foolish policy and the way they felt the need to call security, they should at least inform guests before they make a reservation to stay.
- Anna (10/5): - Love this place. Everything is perfect. Will be back again soon.
- Thomas (10/5): - Its great
- MarkH013 (10/5): Thank You Kohler!!! - I am a Los Angeles based interior designer and was invited by the Kohler Company and Ferguson's Showrooms to visit Kohler HQ for three days and it was an absolutely amazing experience. From the moment of our arrival we experienced top tier service all around. The king room I was given was great and comfortable with a fully outfitted Kohler bathroom. The spa was just what I needed including the 50 min full body massage. The restaurants were all top notch and would visit again in a heartbeat. Touring the Kohler showroom and factory was just the icing on the cake. I highly recommend staying at the American Club and visiting Kohler, WI!!!
- Victoria (10/5): Fine food, faucets and fun! - We had visited years ago and this trip was a wonderful reminder of why we enjoyed ourselves on our last visit. The grounds are well maintained. The hotel was lovely - rooms were quiet and comfortable. The shower was great with a rain shower head that was so relaxing. The meals were wonderful Breakfast was good and the coffee cup was constantly refilled. Dinner at the Immigrant was delicious. We tried the tasting menu and it did not disappoint. We visited the shops and the Kohler showroom. The variety of fixtures was amazing! It was fun to see the variety of faucets and sinks. It was a wonderful weekend escape - we were sorry to leave!
- Deborah (10/5): Fabulous hotel! - Great hotel - Love the charm and unique feel. Very friendly and helpful staff
- Timothy (6/5): Not impressed, actually disappointed - Room is way too small. Bathroom is small. Shower did not drain. Price point to quality is not there.
- Keith (10/5): - Wonderful area
- Keith (10/5): - Wonderful area!
- Steven (10/5): - The American Club just takes everything to the next level. A tiny example right after check in. We got a little lost trying to find our room and a hotel engineer saw us looking lost and asked us what our room number was. We told him and he said he would show us to the room. Where else would that ever happen? And it goes on like this the whole stay. Truly a world class experience.
- Clay (10/5): - First class hotel and service! A great experience!
- John (10/5): - Wonderful, spectacular and awesome! We'll be back for sure!
- Lisa (10/5): We Will Be back - Wonderful luxury a stone’s throw away from Chicago. Great food, comfortable accommodation a gorgeous scenery.
- James (10/5): - Loved the historical,references throughout the hotel. Pricey, but worth the splurge.
- Todd (10/5): - The American Club is first rate from top to bottom! From staff to facilities I can’t imagine a better place.
- Kim (2/5): - Great staff and facilities
- rcmax29 (10/5): Special place: World class hotel with dedicated staff who go above and beyond. - Sure this is a nice place (perhaps one of the nicest hotels in the U.S.) but what makes this special is the over the top service by the well trained and dedicated staff. Not just friendly, but very good at their jobs - and responsive. Follow-up / follow-through like nowhere we've ever seen.
- Gretchen (10/5): - Beautiful, friendly place. The staff is pleasant and accommodating. Always a wonderful treat to stay in such a charming hotel
- Kathryn (10/5): - This place has the most amazing service. It is a truly beautiful property.
- Mark (10/5): - Wonderful stay.
- WESMSP (8/5): Incredible staff! Go for the Hotel and skip the food. - The staff at the American Club was beyond incredible. From the moment you check in, pick up your car, return to the resort, all spot on. The spacious room was lovely, comfortable bed, cozy comforter. During the afternoon rain they had games out in the main area and live background music at all times. Even though we booked months in advance there were no spa appointments available. This was rather disappointing. I am surprised they don't reserve some availability for guests. The food was a huge disappointment. The Wisconsin Room, Horse and Plow and room service were severely lacking top to bottom; food quality and staff training. Robert in Horse and Plow was a welcome standout with great service and beer recommendations. The cheese curds are delicious, meatloaf ok. The restaurants outside of the main grounds required a resort fee to make a reservation that was not put toward your dinner. We ordered room service our last night. The food was cold (it can happen with room service) but the shrimp cocktail was actually still frozen. Bottom line, the resort is gorgeous, the grounds are very well maintained and quite spectacular in spring. The staff is incredibly professional and very well trained. You will just need to eat elsewhere.
- Greg (10/5): Excellent! - Excellent place for business or pleasure. Exudes traditional charm and grandeur. Top notch 5 star service. Left with a much deeper respect for Kohler, Kohler clmpany and everything the Kohler family has accomplished.
- milwauk (10/5): All the Small Things (yes I went to high school in the 90's) - We come and stay at the American Club a lot and love it. We are members of River Wildlife so we love to come and stay one night with our family and eat at River Wildlife. I'm not a big review-writer but this visit was just so extra special. The service exceeded our expectations the entire time we were there. We were greeted at the door by very friendly doormen and front desk personnel. We stayed in two joining room with our 4 children ages 8-15 - the rooms were 268 and 270 -- lovely adjoining rooms that are very spacious and the bathrooms (of course) are incredible. I always love the Hollyhock scented toiletries. I took my kids to the SportsCore area and the pool is so nice and it opens out onto a big patio that is on a beach to a small lake swimming area. It was beautiful -- the whole facility was really nice and, again, excellent and friendly service. We returned to the hotel and in the very classy bar area just off the front desk area they were making some special complimentary throw-back drink called a sidecar. I went in just to get one to go and everyone was sitting in the bar listening to a piano player - everyone really seemed to be enjoying themselves. The bartender was super friendly. And as a bonus some family was in there that happened to be super musical so they were singing along with the piano player and it was AMAZING. I got back to our room and realized that I had forgotten my toothbrush and razor -- I called the front desk and within 5mins they had brough be up in a nice little pearly bag a real normal sized toothbrush and travel size crest, a NICE razor that didn't tear my legs apart - Bic Soleil I think, and a travel sized shaving cream. I was shocked -- such a lovely surprise. Most hotels have the cheapest stuff possible. Then our dinner at River Wildlife was amazing!! After dinner I got a bottle of wine from the bar to take to our room and the bartender INSISTED on walking with me to the room to help me. This stay, even only one night, was just so lovely and exceeded our expectations over and over again.
- courtneybV8297CH (10/5): Great Experience! - The American Club is absolutely amazing! It is a stunning place to stay. It has a lot of character and detailing. Great hospitality. The workers were very professional and helpful. If you get the chance also check out the restaurants and the spa! I will be going back.
- Katie (10/5): - The grounds outside as well as the interior of this historic American Club Resort are beautiful and exquisitely maintained. The employees were professional, courteous and made sure to make our stay memorable. We plan to return again someday.
- George D. (10/5): - Very friendly staff in an aged but very quaint facility. The whole stay was peaceful and pleasant.
- Juan (10/5): - We enjoyed the attentiveness and friendliness of the entire AC team.
- Bethany (10/5): - We had a wonderful experience! Will definitely be back
- nicole (10/5): - The property is very charming, quiet and beautiful. Staff members are polite and most accommodating to all your needs.
- Vanessa (10/5): - Perfect
- Theresa (10/5): - The entire setting was peaceful and relaxing! You felt removed from the busyness of life! Chad provided courteous, outstanding service! The shuttle drivers were friendly and provided excellent service especially Mark and Tom.
- Verified traveler (10/5): - what a wonderful place to stay. Beautiful hotel and amenities. Worth the trip and the price.
- Mark (10/5): - Wonderful stay
- Karen (10/5): - Our stay was nothing less than amazing! Staff is always friendly and kind.
- Verified traveler (10/5): - Excellent stay, rooms are beautiful, staff is wonderful...spa was simply amazing...it was our anniversary weekend and they really made it special with sweet touches here and there
- Verified traveler (8/5): - Always first class. Miss the brunch. Prices in Immigrant Room are too high. Also, for a company that makes high quality bathroom fixtures, why do they use cheapest bath tissue in the hotel rooms?
- Verified traveler (10/5): - Wonderful place for a couples retreat. Complimentary shuttle provides excellent service around entire village.
- Verified traveler (10/5): - Had an amazing getaway - service was outstanding - food was delicious!!!!
- Verified traveler (10/5): - Very unique hotel and grounds. Spa services were excellent. Restaurants very good. Will definitely go back soon.
- Vytautas (10/5): Kohler American Club and spa is top notch - I was impressed from the phone call I made to reserve restaurants for dinner. Upon arrival we were greeted by well dressed gentlemen that took our luggage and parked our vehicle. The initial clean impression in the lobby and halls made us comfortable. The room was comfortable and clean. The food overall was 4 to 5 star depending where you ate. The Sports Core gym was clean and equipment was in great condition and clean.
- Brent (10/5): - Amazing experience at the American Club. Second time there and very consistent on the experience. Staff is incredibly nice and willing to do anything to ensure your stay is up to expectations. Facilities and room was very clean and you can see the extra lengths they went to to ensure proper sanitation thru Covid. Food at the Immigrant Room and Wisconsin Room was incredible. Its worth every penny to stay here as the experience is top notch. Highly recommend!
- Less (10/5): - I returned to the American Club for a short stay. I just love this property and their staff. Look forward to visiting them again.
- CC (8/5): - The property is stunning. Photos don’t do the gardens or buildings justice. The staff was a little weak on communication with guests regarding limitations of facility availability. Event execution was excellent. Diane, the florist, exceeded our expectations with arrangements while price points were quite reasonable. Event staff did a fantastic job with service and the food was extraordinary.
Photos
