Southwind Palawan

Location: South National Highway Brgy. Tiniguiban, Puerto Princesa City, Puerto Princesa City, ph

Star Rating: 3 Stars

Property Type: Resorts

About this Property

Important Information

Policies

Check-in: 02:00 PM - 10:00 PM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Family rooms
• Luggage storage
• Facilities for disabled guests
• Massage services
• Wheelchair accessible
• Outdoor furniture
• Shallow end
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Food delivered to guest room
• Process in place to check health of guests
• Face masks for guests available
• 24-hour security
• Security alarm
• Television in common areas
• Free wired internet
• Self parking (surcharge)
• Pool sun loungers
• Offsite parking discounted rates available
• Internet access
• Exercise/lap pool
• Secured parking
• Swimming nearby
• Bulk dispenser for toiletries

Rooms Available

• Superior Room

  1 Double Bed and 1 Twin Bed

  Furnished patio with garden views

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Coffee/tea maker, electric kettle, room service (limited hours), and free bottled water

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, slippers, and free toiletries

  Practical - Desk

  Comfort - Air conditioning

  Need to Know - Limited housekeeping

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Desk
  • Private bathroom
  • Slippers
  • Electric kettle
  • Bidet
  • Bottle of water
  • Room service (limited hours)
  • Free WiFi
  • Bedsheets provided

• Family Room

  This family room features a pool with a view. The family room features air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a shower. The unit has 4 beds.

  Max Occupancy: 5 (5 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Private entrance
  • Electric kettle
  • Bidet
  • Terrace
  • Linen
  • Entire unit located on ground floor
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Pool towels
  • Trash cans

• Standard Queen Room

  The double room features air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a shower. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Private entrance
  • Electric kettle
  • Bidet
  • Terrace
  • Linen
  • Entire unit located on ground floor
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Pool towels
  • Trash cans

• Superior Triple Room

  The triple room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Private entrance
  • Electric kettle
  • Bidet
  • Terrace
  • Linen
  • Entire unit located on ground floor
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Pool towels
  • Trash cans

Guest Reviews

• Nerea (9/5): -
• Colette (10/5): Je n’y ai dormi que 1 nuit car cette ville n’a été qu’un transit pour moi! - La propreté. Les bungalows individuels, la piscine ouverte jusqu’à 10h pm.le personnel aimable. Un peu loin du centre le soir pour y aller à pieds !
• Jon (9/5): -
• Sha (9/5): -
• Kevin (2/5): - Rien Tout
• Aaron (8/5): - Second time staying here. Clean room, relaxing pool. Room is small, would be nice to replace window style a/c with a split unit.
• RAMON (6/5): - Location The breakfast was not as expected. The juice was not juice, there was not milk included, not much options for sweet breakfast. The pool just decent. Room service upon request not standard.
• Oxana (7/5): -
• Marvin (7/5): -
• Anna-Katharina (10/5): Amazing! - The staff was so kind, willing to help and assist with everything. The rooms were really clean and we felt very comfortable. The hotel had great relaxed vibes, so we could really wind down and relax. -/-
• Hong Joon (10/5): - il personale la parte più positiva stanze davvero piccole
• Kerry (8/5): - Great staff, good location, nice gardens, and pool. Nice breakfast Needs a refurbishment, but still good value for money and very clean. We enjoyed our stay here.
• Galina (8/5): We enjoyed our stay and would recommend it. - The hotel surroundings are lovely and also quiet too. Staff were friendly and did their best. To meet any requests you had. Air conditioning was a bit nosey.
• Kaamaak (9/5): - Hotel czysty, pokoje przestronne, wygodnie łóżka. Miło było zrelaksować się przy basenie, okolica spokojna. Bardzo dobra lokalizacja.
• Chiara (7/5): easy but nice - pool is a big plus - Arranged a taxi to the airport. Pool. Immediate help with room issues. AC good. Preis Leistung top. Location etwas abgelegen aber nähe Hauptstraße. Einfach eingerichtet aber für 1-2 Nächte ok. Konnte leider kein Frühstück bekommen bei check out for 6am.
• Naja (8/5): - Virkelig fint hotel med en fin pool.
• TEEJAY (6/5): - Pool The room was not so spacious considering the price and the lock in our room was broken. The staff didn't say anything about it. I was expecting them for it to get fixed but no one has escalated it.
• Maria Celia (8/5): - Room spacious. Friendly staff. Food breakfast not buffet.
• Rollen Luv (7/5): -
• M-Roth (7/5): -
• Aiko (9/5): Very good - Ms. Joy is nice and the rest of the staff as well Front desk AM-PM restaurant and driver Nothing All is good except the shuttle bus is quite expensive
• Janssen (10/5): -
• Anonymous (8/5): Very good -
• Anonymous (8/5): Very good -
• Gisirel (6/5): Pleasant - The place is not noisy. The shower knob was detached..please replace.
• Carmelita (10/5): Excellent facilities - Accessible shopping mall and excellent staff. Very organised breakfasts, juice could be fresh, but the facilities are great There is no fridge in the room, and no hair dryer.
• Clive (7/5): Good -
• Clive (6/5): Pleasant -
• Clive (6/5): We’ll not go back again - Location Being charged extra for an egg when only getting one egg and toast that was half cooked for breakfast, to many Mosquitoes in the room and back window left open , A/c not working
• Mohammad (6/5): Pleasant -
• Clive (6/5): Shame standards are dropping. - Location and price Air con not working having to go to reception every time when making bookings for remote control for TV, back window for shower room always. Left open 1 room didn’t have lock on it , so easy for someone to come Breckinridge into room, staff in general ok could stay more focused on costumers rather on mobile phones.
• Clive (8/5): All good apart from breakfast - Location and staff The breakfast was well below average , asked for fried egg was cold in both mornings and bread was toasted was also cold .
• Šperbergs (7/5): A GOOD PLACE STAY OVERNIGHTS BETWEEN DAYLY TOURS. A COUPLE OF GOOD RESTAURANTS WITHIN 10 MINUTES - NICE POOL, KIND ATTITUDE OF THE EMPLOYES THE WATER TAP MUST BE FIXED TO THE SINK, THE BEDSPREAD LOOKED WORN OUT, A LOT OF UNKEMPT PROPERTY AROUND THE HOTEL
• Dela (8/5): Very good -
• Violet (9/5): A great stay in Puerto Princesa - Southwind was very comfy and the staff were so lovely and helpful. The pool was big and refreshing, although there were only a few spots to sit around. The restaurant attached served yummy food, although, like everywhere in the Philippines seemed to only have 50% of the menu. The bed was really comfy and cosy with a good blanket. The bathroom smelled weird
• Andrew (5/5): Good location . Nice staff . Disappointed with lack of cleaning and lack of sunbed and loud conference on - Staff were lovely . And really helpful and friendly . Pool area and restaurant area very clean There was some function on for two days out of 6 and very loud not relaxing at all. Started early in the morning till late afternoon. There is only three sun beds for the whole hotel when I asked for more they said there was only three. Meaning if more than one couple wanted to sit round the tool there was no seats available. The room was not cleaned once in 6 days and had to ask for fresh towels. We also had the food delivered to the room. Burgers etc are good and very tasty. This didn’t get cleared however for 2 days. The food is also not all of the time through the day and finished early depending on how many ask for food.
• Louis (8/5): - The room was quite small, but that’s ok as we didn’t spend much time in it. The staff was very friendly and helpful.
• Audrius (8/5): Very good -
• Nishal (7/5): Good -
• Konrad (10/5): Perfect staff - Staff is very helpful. You can see like they do everything from the heart. Everything was perfect in this place 🙂
• Josie (7/5): Lovely clean stay for a quick pit stop onto the next place - Loved the pool. Also a very clean and comfy room It wasn’t located in the best place but it’s perfect if you’re only staying for a night.
• Wojciech (5/5): Only pictures look good - The location and space in the room The pig farm must be somewhere next to it. You can smell it and there is a lot of flies. You can also hear it in the morning. There were 2-3 Russian families permanently living there making the place their own party… Russian music by the pool, men drinking and shouting from the morning. Restaurant constantly closed. Bathroom not too clean. Staff friendly but not thinking too much.
• Abdul (10/5): Exceptional -
• Carlo (10/5): Exceptional - Conveniently located.
• Deepak (8/5): Very good -
• Krmanila (3/5): Cannot recommend and will not book again. - Friendly staff. The Hotel offered a Restaurant, however standard drinks where not available and the restaurants kitchen was closed because the cook did not come to work. Very small and limited breakfast options. Swimming Pool was closed on the peak holidays for cleaning. Should have been better planned. Next to the Hotel is a venue tent (which belongs to the Hotel) with very noisy daily afternoon/night events.
• Thomas (5/5): Passable - Location and nice feel of the hotel. Clean Staff were late serving breakfast. It's scheduled from 6am. daily, and despite the notice from guests of early breakfast, noone's there - staff were late. The breakfast area was full of guests waiting from 6am with unset tables and breakfast was finally served after 50 minutes of waiting( 6:50am). We were rushed before our early flight.
• Pascale (5/5): Passable -
• Pascale (1/5): Bad - While the Southwind outdoor area and swimming pool are well-maintained and clean, the rooms and service leave much to be desired. We booked three rooms, all of which had old, noisy air conditioning units—one was broken, requiring us to switch rooms. Sleeping with the AC on was impossible due to the noise. The sheets were old and had holes, the tap was broken, and the overall condition of the rooms was outdated and in need of renovation. There was barely enough space for one suitcase to be laid out. The food served was cold, and no tea was available throughout our four-day stay. We ran out of toilet paper, and room service was not provided. Additionally, we encountered issues with transportation booking; the cost wasn’t disclosed beforehand and we had to pay the driver to the airport more than what we paid to get there. SouthWind Payment machine wasn't providing a receipt and they asked us to try to process the payment again whilst it showed payment pending on my credit card. They then requested we paid 40,000 Peso in cash! The manager called after 30mins and confirmed the payment went through.
• Ema (7/5): Good -
• Luz (5/5): Bearable for a brief stay, it is not a place to relax and chill. - The staff are friendly, quiet location. Not enough place to hang towels, aircon not cool enough, loud and difficult to adjust, generator is too loud. The sink is stuck, toilet rag is too small to keep the floor dry. Hair blower is broke. Limited space. Making the room is upon request.
• Juliet (7/5): Good - The location close to malls and restaurants and fastfoods. Sometimes there's no water especially is you are having a shower at night.
• Paul (8/5): Very good -
• Lailyn (10/5): Exceptional - Very accommodating
• Michael (10/5): I wish I would have found this in the beginning of our trip - Clean, quiet, helpful Blank on purpoae
• Cezg (8/5): Very good -
• Jen (8/5): Very good - We love it not only the 1st time. We was here 2 to 3x already. And accessible to transportation and mall and fastfoods Nothing.
• Paul (8/5): Very good - Helpful friendly staff No fridge in room
• Rhiyan (10/5): Terrific will book again in the future - Accessebility staff are very accomodating
• Robert (7/5): Friendly staff great job - Great hotel, staff were wonderful we would book again
• Badria (4/5): The worse - Please pay more for a better place, the staff were helpful though Everything. The pool was dirty. The toilet smelled like sewage. The room had ants everywhere and it was dusty and not clean. We had to call every time for housekeeping to clean and the housekeeping made it seem like a hard task to do and they were rude and not helpful in any way. The reception was ok but when we canceled a tour due to being sick, we were called several times from 6 am till 10 am to pay for a tour we didn’t go to and that we cancelled a day prior to the tour date. They insisted that we should pay but we didn’t because it was not fair so our sleep was disrupted either way during our stay. The breakfast portion was very little. The rooms don’t lock from the inside. Overall we hated the stay.
• Mary Jane (10/5): - Food area can have screen, bigger enclosed area to avoid too many flies
• Vina (9/5): Superb - The room is clean. Mosquito
• Zenith (10/5): Exceptional - All Nada
• Rizza (5/5): Basic - The staff were friendly and accommodating The provisions of the room were basic. There was no fridge. The shower didnt drain well apart from not having hot water (cold showers). The aircon was old and noisy.
• Chee (7/5): Good -
• Mayan (8/5): Very good - The staff were friendly and very accommodating. Room was comfy and location was near food establishments and a mall. Their food at Dong Juan was very very good. Weirdly, there's a lot flies outside which makes eating outside to enjoy the pool view uncomfortable. I suggest they add plants like eucalyptus or citronella to repells insects.
• Myrna (10/5): Exceptional - Staff all good and helpful Easy to find the place, close to town and shops Amenities cleaned 👌 Bed comfortable
• Jenny (7/5): Great place to stay for a couple of nights. Away from the main area so nice and quiet but close enough for a short trike - The staff were super friendly and helpful The air conditioning was a little loud and there was a water leak in the bathroom which left the floor wet all the time
• Elizabeth (8/5): - I wish there was a little fridge in the unit to cool the drink etc
• Marie (8/5): Very good - Very accommodating staff. Rooms are spacious. Convenient area to go around. Breakfast was on time and delicious. Flush system for the toilets sometimes does not work properly.
• Aamir (5/5): Decent - The staff and the location The room and cleanliness Everything looks so dirty Didn’t feel comfortable at all
• Enayetul (10/5): Convenient location to stay - It was a convenient location to stay as it was close to the airport. Also, we went to the Puerto Princesa Underground River and to El Nido the following day and the location was a convenient distance for all the locations. Loved the outdoor pool.
• Caren (4/5): Very disappointed. Photos are deceiving.kettle or fridge. Restaurant was shut so I found that an inconvenience to feed f - Pretty lights, cute outdoor area. Beautiful friendly staff, supported our needs of a refund when asked. Very thankful. For the price $170 a night, I would have expected basic amenities such as a kettle, tea/coffee to be supplied and a fridge. No this wasn’t the case. Shower was terrible, like a dribble of water. Aircons were loud and rattled hard. The restaurant was closed during our stay as they were catering for event. Difficult when you have children to feed and no fridge. Breakfast came out cold. Told the waitress she just nodded and did nothing to help. Floor tiles around pool were broken and I almost cut myself.
• Raquel (8/5): - Staff are very polite pleasant and helpful. Very accommodating
• Garcia (9/5): Superb -
• Daisyrie (10/5): Exceptional -
• Mirela (7/5): Good -
• Graxa0808 (3/5): Just Fine. But there were other hotels nearby that's worth the money you'll pay. - The Rate was a bit expensive for the quality of the place. Served breakfast was not good. The Room we stayed has mosquitos inside. There's no lifeguard on the pool perimeter,
• Martin (10/5): Exceptional -
• Richmond (10/5): - Property is ok, a little outdated. Pool location is very unnapealing, right at the front entrance next to reception
• Arlene (9/5): Superb - The pool was nice and room bathroom had good space. The booking of the airport taxi and tours through reception was good and smooth.
• Mary (9/5): Superb -
• Tangonan (8/5): staff are friendly and helpful. - service is great. location sign board must be bigger and visible.
• Perly (7/5): Good -
• De (8/5): Very good - Polite, friendly and accommodating staff. They arranged our tours for us.
• Stefan (5/5): Passable -
• Sarah (8/5): Very good - We stayed in the family room. The place is very nice and clean. The staff is friendly and accommodating. The food is served on time. The internet connection is good. There are no clothes hanger nor robe hooks available in the toilet and bathroom.
• Andrea (9/5): Superb -
• Mantas (10/5): Exceptional -
• Anker (8/5): Very good -
• Simon (7/5): Good -
• Cherry (5/5): Generally clean. Some staff are not attentive to our requests like forgot to prepare our meal order for over an hour. br - its far from the noise from downtown cleanliness
• Justyna (10/5): Exceptional -
• Van (7/5): Good -
• Toni (8/5): Beautiful Pool. Lovely staff and hotel. Would be great to have some pool umbrellas and a fridge in the room. -
• Matthew (8/5): Very good -
• Kris (10/5): Exceptional -
• Abhijit (10/5): Exceptional -
• Natarajan (9/5): excellent - well designed property, our room was very comfortable, friendly and helpful staff -

Photos