Gouves Bay by Omilos Hotels

Location: Agiou Konstantinou, Crete Island, Hersonissos, Heraklion, 70014, Hersonissos, GR

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Fitness facilities
• Free WiFi
• 24-hour front desk
• Sauna
• Concierge service
• Wheelchair accessible
• Fitness facilities
• Hiking/biking trails nearby
• Smoke-free property
• Billiards or pool table
• Tours/ticket assistance
• Snack bar/deli
• Playground on site
• Free self parking
• Airport transportation - pickup (surcharge)
• Pool sun loungers
• Horse riding nearby
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Triple Room

  2 Twin Beds and 1 Twin Sofa Bed OR 1 Double Bed and 1 Twin Sofa Bed

  Entertainment - 40-inch TV with satellite channels

  Food & Drink - Electric kettle and room service (limited hours)

  Sleep - Bed sheets

  Bathroom - Shower, free toiletries, and a hair dryer

  Practical - Safe, iron/ironing board, and desk

  Comfort - Air conditioning, daily housekeeping, and heating

  Accessibility - Wheelchair accessible

  Need to Know - No cribs (infant beds) available

  Smoking And Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Heating
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Toilet paper
  • Shampoo
  • Room service (limited hours)
  • Wheelchair accessible
  • Daily housekeeping
  • No cribs (infant beds)
  • Smoking and Non-Smoking
  • Bedsheets provided
  • Soap

• Quadruple Room

  2 Twin Beds and 1 Twin Bunk Bed

  Entertainment - 40-inch TV with satellite channels

  Food & Drink - Electric kettle and room service (limited hours)

  Sleep - Bed sheets

  Bathroom - Shower, free toiletries, and a hair dryer

  Practical - Safe, iron/ironing board, and desk

  Comfort - Air conditioning, daily housekeeping, and heating

  Need to Know - No cribs (infant beds) available

  Smoking And Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Heating
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Toilet paper
  • Shampoo
  • Room service (limited hours)
  • Daily housekeeping
  • No cribs (infant beds)
  • Smoking and Non-Smoking
  • Bedsheets provided
  • Soap

• Double Room

  1 Double Bed OR 2 Twin Beds

  Entertainment - 40-inch TV with satellite channels

  Food & Drink - Electric kettle and room service (limited hours)

  Sleep - Bed sheets

  Bathroom - Shower, free toiletries, and a hair dryer

  Practical - Safe, iron/ironing board, and desk

  Comfort - Air conditioning, daily housekeeping, and heating

  Need to Know - No cribs (infant beds) available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Heating
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Toilet paper
  • Shampoo
  • Room service (limited hours)
  • Daily housekeeping
  • No cribs (infant beds)
  • Bedsheets provided
  • Soap

• Villa

  2 Double Beds and 5 Twin Beds

  2153-sq-foot individually decorated room, located in an annex building, furnished patio with sea views

  
  

  Layout - 4 bedrooms, living room, and dining area

  Relax - Private pool

  Entertainment - 40-inch TV with satellite channels

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Sleep - Bed sheets

  Bathroom - 3 bathrooms, shower, free toiletries, and a hair dryer

  Practical - Laptop workspace, yard, and safe; cribs (free) available on request

  Comfort - Air conditioning, daily housekeeping, and heating

  Accessibility - Tile flooring in room

  Smoking And Non-Smoking

  Room is accessed via exterior corridors

  Max Occupancy: 9 (9 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Electric kettle
  • Private pool
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Toilet paper
  • Shampoo
  • Room service (limited hours)
  • Daily housekeeping
  • Yard
  • Separate sitting area
  • Access via exterior corridors
  • Separate dining area
  • Free cribs/infant beds
  • Smoking and Non-Smoking
  • Bedsheets provided
  • Soap
  • Laptop-friendly workspace
  • Freezer

Guest Reviews

• N8809JRcaroleh (10/5): Very good, very clean hotel, staff very professional and happy to assist if needed. Well done Gouves Bay - Lovely welcome at reception, hotel room recently renovated, food was good, variety, something for everyone. Local spirits good, and wine choice very good. Staff were very obliging, Maria on pool bar was exceptional, very talented and very very good at her job, Manos and Stavos were great all worked well together. Entertainment first 3 nights was great it’s a shame Carlos didn’t feel the need to entertain till end of season, overall a pleasant visit.
• Enots5 (8/5): Lovely week, a few tweaks and this place could be fabulous as its staff and cats!! - With a few tweaks, this hotel could be amazing. Twin Room was small ish but clean, however the bathroom almost too small too turn around in. We did choose the cheapest room option though. Beds were like concrete and had only one pillow, I should have asked for another. The staff are so friendly and welcoming and are the reason for my four out of five rating. Any issues were sorted fast, we only had very minor issues like no towels or toilet rolls which were clearly just overlooked and sorted immediately. The pool area and gardens could be absolutely gorgeous just needs a spruce up. Another pool on the grass area before back gate would be marvellous as it would get more sun as half of the pool is in the shade by mid afternoon (maybe because it’s October and the sun’s position may differ during peak summer season). The pool bar was wonderful, the lovely Maria and Stavros were very friendly and the all inclusive drinks were good, other than plastic disposable glasses. The all inclusive food option was a mistake on my part, breakfast was great but lunch and dinner not so good but you could always find something to eat. Dimitri and the staff were super efficient and again very friendly. The hotel is in a lovely peaceful spot, fantastic views, with a few lovely restaurants very nearby along the seafront, so it was easy to eat out, in hindsight a B&B option would have suited me better!! Would I go back…if comfier beds and only B&B and if the gardens had a bit of a refurb, yes I would cos it’s a lovely quiet spot to switch off!! The Hotel highlight for me were the hotel cats…I absolutely loved them, they seemed well cared for and they loved dreamies!! If you don’t like cats it’s not the hotel for you, but you can ignore them and they do just wander off…
• zackandclaireh (6/5): Lovely staff, but hotel needs serious work and future planning - We booked to stay here for a week. States 4 star, but a good 3 at best. Our room was clean. But the mattresses were not good. Hard as nails, with no mattress protection on either. Sore back for the week. The cleaners at times missed cleaning our room a couple of times and didn't leave toilet paper or towels. A quick visit to reception had those problems solved. The bathroom was small, but OK, but needed extra hooks to dry towels. The food was OK. Being all inclusive, it was very repeative. A couple of the heat containers weren't working, which was concerning. We ate out over half of our time there. There's some real hidden gems in the local area for food. There's a large area of grass, which could be developed into something pretty amazing, but it just felt like a few run-down cabanas and sunbeds were just chucked in the space. The hotel does need work and future planning in outside areas. The whole hotel grounds need tidying up. The hotel is overrun with cats. Brilliant if you love cats, but they didn't bother anyone. But all the staff we encountered were lovely and welcoming. They all work really hard, but still have time for a smile or to chat.
• Isabeau (10/5): - Der Service was außergewöhnlich und selbst für uns, die sehr penibel sind was Sauberkeit angeht, gab es nichts auszusetzen. Die Anlage ist nicht mehr die Neueste aber sehr gepflegt. Das Essen war ebenfalls hervorragend, wir würden jederzeit wiederkommen.
• elsied3 (10/5): If it was brought upto date I'd go back - We arrived on the 18th September, are 1st impressions were it needs some work doing to it .. but it was very clean Staff were fantastic Poppy checked us in and she was so warm and friendly nothing was too much trouble for her . The restaurant staff were brilliant so attentive to everyone.. My friend and I enjoyed the banter with the head waiter. For was ok The evening entertainment was good too .. loved the group that was on 1 night .. each night was something different
• caitlinpU8435FW (4/5): Would not return! - After reading reviews when we booked this hotel months ago, and looking at photos we were really looking forward to our holiday here, however it was a huge disappointment. We arrived in the early hours of the morning, were dropped off at the back of the hotel with no directions and had no idea where to go – not a great start. When we woke up the next morning, the electricity and water weren’t working, so we couldn’t shower, brush our teeth, or even flush properly. This went on all day. There were no soft drinks available anywhere and the food was cold because the heat lamps didn’t work. The room itself was a nightmare: dirty, stained bedding and towels, bugs literally everywhere in the bathroom, a stained toilet, and the drain outside the shower overflowed constantly, leaving the bathroom floor soaking wet. The food was the same thing every day, tastes horrible, and meal times are completely random - we thought dinner starting at 7pm was quite late! We also booked a boat trip through the hotel’s excursion team and it was a disaster. The boat broke down, leaving us stuck in the heat for 3 hours on an overcrowded boat with no shade and no drinks provided. The boat trip was cut short because of this and we didn’t get what we paid for. When we reported this back to the excursions guy, he actually laughed in our faces with zero remorse. All in all, most of the staff were lovely, which is the only reason this isn’t a 1-star review, but otherwise this hotel was chaotic, dirty, and poorly run. Definitely would not return.
• PamelaL1974 (2/5): more like a hostal than hotel - noway near a 4 star hotel rooms and very basic and garden are not kept at all more like a prison cell than a 4 star hotel rooms need upgrade and garden need looked after we paid over £4000 for this hotel expecting to get what we paid for
• 42lynn43 (4/5): September 25 - I would not rate this hotel 4* maybe a 3. The hotel is slightly tired, the pool/pool area could do with a good clean, it's altle grubby. Food, I'd say ok. Girl at the pool bar always look very unhappy 🙁. We didn't find a great deal outside the hotel, a little on the quiet side with a few places shut down.The main problem at this hotel is ferrel cats and lots of them, all in the eating areas, 11 at lunch time today, staff do absolutely nothing to get rid of them, there are no signs whatsoever saying please fo not feed the cats ( some idiots do, and Dimensions of the cats are quite nasty) DO NOT come to this hotel if you have a cat allergy! We are pet friendly people but fo not want ferrel cats where we are eating, pushing around your legs and jumping on the tables!
• wendywK9014FT (6/5): Holiday 25 - Hotel was lovely and clean room was basic but clean. Food was ok but much the same every night . Staff were lovely couldn't do enough for us, entertainment was rubbish apart from last night when they had a live band
• miriammB3658FU (10/5): Good experience - At the beginning I was a little bit confused because of the really good ratings and really bad ratings. The man at the reception is a real sunshine, such a professional worker. (Unfortunately I can’t remember the name, sorry). About Popi I can’t say the same. She should not work with people. The food is really really good, and the people working at the restaurant is friendly as well. Maybe the cocktails are not all included, but I went with family and they were all happy. It’s true that some stuff are old, doors can’t be looked or some light they don’t work. But I think if I see all the holiday, I just can say thank you. We went 6 ladies (+50) and me (29) and we had the best time of our life.
• L8374WRnaomic (10/5): Relaxing Holiday - We came to Gouves Bay for a week with friends, we found the staff went above and beyond to help us, as myself and my friend needed different foods, I suffer with lots of allergies and my friend has celiac, the chef would come out every meal and guide us with what we could eat, every evening he would cook something different and suitable for my dietary needs for me as I required low histamine foods which can be challenging, the food was delicious, The staff are all really friendly and helpful. This all went to help our holiday to be relaxing and stress free which was what’s needed, Thank you to all the staff that made this a most comfortable holiday. Our room was basic but everything we needed, cleaned daily and toiletries replaced, We had a balcony that overlooked a mature garden, the facilities although lacking a lift was a little challenging but the staff helped us to our rooms. The Hotel also offered spa/massage treatments we had a massage on 2 days I had 2 medical massages and really reaped the benefits- the 2 massage professionals were extremely good and listened to our needs, on arrival to the hotel you are presented with a 15 minute massage voucher we were able to use the vouchers and receive a very sizeable discount to our treatments, we would definitely recommend treating yourself. There’s Lots of local restaurants in a close walking distance, and well equipped shops. Definitely recommend this holiday destination for a relaxing holiday suitable for families with everything you could need close by. The hotel has almost a homely feel and the staff recognises you quickly during your stay and make you feel comfortable, the entertainment is quite middle of the road but they try to make the most of it with different activities most evenings, there’s 2 pools central to the location one is shallower for young children, the hotel also has a play area and a children’s entertainer.
• GIUSEPPE (4/5): - La Struttura non e’ da 4 stelle . Troppo piccola, sembra una struttura a condizione familiare . Intrattenimento zero a parte una band 1 volta a settimana , nessun altro show …. Per il resto animazione assente a parte per i bimbi un piccolo spazio la sera da parte di 1 staff che cerca di intrattenere i bimbi . 1 solo bar a bordo piscina anche essa piccola e piccolo , 1 zona spa massaggi 2 lettini per i clienti . Un grande giardino con sedie a straio , amache e lettini matrimoniali ma alcuni sono rotti come le sdraio . Pavimentazione esterna in cenento , giardino non mantenuto come piante o erba a prato inglese non tagliata o secca , cavi elettrici o luci esterne rotte . Zona pranzo o cena o colazione sono 1 esterna ed 1 interna , il Personale cerca di fare o dare un buon servizio ma tanti non sono Professionali nel servizio o disponibili o accoglienti . esternamente pieno di gatti che vogliono del mangiare , sono belli da vedere ma non tanto igenico per chi vuole mangiare . Il cibo e’ vario ma anche qui le pietanze non sono tanto particolari per le 4 stelle dell’hotel . Camere non tanto grandi a volte sporche , porte antincendio gonfie che non chiudono bene , docce in camera con i segni gialli di pipi sulle piastrelle . Bagni comuni non sempre puliti ma lasciati inattesi sporchi . Spiaggia assente , uscendo di fronte Spiaggia aperta a tutti ma non mantenuta , piena di pietre bisogna spostarsi a destra o sinistra camminare circa 300 mt in entrambe le parti per avere la sabbia
• grossof2023 (10/5): Amazing experience and lovely people - I had a fantastic week at Gouves By Hotel! From the very first moment, all the staff were friendly, welcoming, and always smiling. A special thank you to the bar team, who were always kind and made us feel at home. During our stay, we also tried a massage: an experience worth 7 stars on its own! I was treated by Costantin, an excellent chiropractor, while my girlfriend had her treatment with Maria, who was amazing and professional. Both gave us a truly relaxing and memorable moment. The food was also great, varied, fresh, and always well prepared. In short, an unforgettable holiday: a welcoming hotel, outstanding staff
• Vera (2/5): - Schrott Hotel
• paulgD4957BP (10/5): Little Gem of a hotel - Just returned from holiday at gouves bay hotel and felt I needed to write a review. First off we’ve had a great holiday and that is partly down to the staff at the hotel. Be it the smiley lady chef in the morning cooking you breakfast, the amazing staff in hotel and restaurant, the brilliant bar staff Stavros, Nicos and Elle, also Teresa checking how the holiday is going and if she can help and the amazing Ben and Roxy sorting entertainment. These people are credit to the hotel and make the holiday a better experience. Plenty of choice for food and drink lots to do or if you just want to lay by the pool and enjoy the sunshine you can. I would highly recommend this hotel and we definitely want to come back. Thankyou all.
• lindakD2711RB (8/5): Lovely stay - Just on my way home from a lovely stay here. Staff were very warm and friendly and the food was lovely. In a beautiful setting with the beach just a short walk across the road. The hotel room was ok but the bathroom needed some attention and the hot water was a bit on and off, in need of an upgrade. I would rate this hotel a 3 star for that reason. Also the cocktails on offer were not great and were a bit of a disappointment. However the staff, guest relations lady, the tasty food and charming cats made up for it.
• joannetL5216DV (8/5): Family holiday - We’ve just returned from a fabulous 2 week holiday and we were very grateful to have chosen Gouves Bay Hotel. Giving that family run type vibe, staff great and fair size rooms, everything was kept clean and tidy everyday. Fresh towels and some toiletries replenished and good air con.Food choices were mixed and home made and freshly cooked even right in front of us. We were given a taster massage at the Creta Spa. A massive shout out to COSTOS and MARIA. Exceptional treatments so much so even our kids had a massage each and then we all re booked. I had a medical massage to help fix an injury. Amazing work and would highly recommend if your staying at the hotel. My only negatives were due to the amount of street cats in the area, there was cat mess in the lounging area and some of the outdoor grounds were poorly maintained. The floor area in the bathroom was quite slippy and would get wet a lot. Would love to see more Greek style evenings added and somewhere to tell us what was on each evening. The plastic cups were a shame. Understand that the bar beginning so close to the pool it’s a safety thing but reusable plastic cups would be a great introduction and may save them money.
• peterrO5953VN (10/5): I would highly recommend and good value for money - We stayed on family holiday in the last week of August 2025.The hotel was kept clean and tidy. The hotel staff was very friendly, helpful and welcoming. The bufet style restaurant had a variety of meals to choose from. Our room was clean,tidy and well equipped. I got complimentary voucher for a Creta Spa massage which i liked so much that i booked 2 more massages myself. The hotel is well situated and close to the center of the town and beautiful sandy beaches nearby. The evening entertainment was good but i would like to see some of traditional Greek evenings. I would highly recommend this hotel. It is good value for money. I would definitely come back to stay at the Gouves Bay hotel.
• Bez6 (4/5): Not a 4 star hotel.. ( 2 at best). - Goaves Bay — The staff are 4 star, but the hotel, amenities and offerings are 2 star.. Tour should not be advertising this hotel as 4 star, it’s simply misleading and verging on lying. The brochure photos are very very generous.. The rooms are sub standard and poorly maintained, even the glass patio doors are dirty!! The grounds could be spectacular but are poorly maintained and overgrown.. there is so much space away from the pool that is under utilised, more sun loungers / day beds at least would be good. Breakfast offerings were horrendous, it’s a good job that lunch and evening meal were better.. standard fair but good enough for a few days.. The hotel needs to move away from serving drinks in plastic cups!!! We are in 2025, very poor… The location of the hotel is fantastic great coastline and crystal clear sea ( take sea shoes though to get over the first 2m of rocky beach.. lovely area Goaves.. Like I say the staff are superb, reception bar and waiting on can’t do enough for you. It’s let down by maintenance and ground keeping. Air con in the rooms was basic, showers leaked, towels were thread bare!! but to be honest the owners / co of this hotel are simply not reinvesting funds. It could be 4 star but a lot of work is required All in all we had a great 4 day stay, any longer and I think it would have been much more of a struggle.
• trudy123 (10/5): Great hotel recommended - We stayed for a week at this hotel. And didn't dissapoint. The value for money was exceptional. The rooms clean the food was different every day. The staff always happy to help cleaned the rooms every day. The bar staff where friendly. But bay far are experience was made by the brilliant ben who does the entertainment every night. He entertained us every with different quizzes and music he really trying to get everyone involved. Would definitely go back to this hotel. With thanks from jonanna
• Coastal45887410923 (8/5): Fun holidays in Crete at gouves bay hotel - The staff was very friendly and the service is good. The food is good unless you are expecting high cuisine. The hotel room was good, ac is working perfectly. First we got a room that was not sea view (we didn't book sea view) since the room was dirty the staff gave us a new room with sea view. The hotel itself might need a bit of renovation work at some places. In relation to Price and outcome the hotel gets r stars for me. If you are looking for high end / luxury hotel this is not for you though.
• 95charlotten (4/5): Not suitable for families - I stayed here for 8 nights and can honestly say this isn’t a hotel for children at all. To start with the hotel itself is in need of a major upgrade especially in the rooms and pool. When we arrived it was 1pm and luckily the gentleman on reception was kind enough to give us some sandwiches as we were so late and made it to our room easily. The room had 3 beds (two singles and one double) the beds were very uncomfortable and only provided one pillow which was highly uncomfortable as well. One of the beds was in front of the sliding doors meaning we could only open one side which was blocked by the bed and we had to climb over the bed to use the patio. The bathroom wasn’t much better as there was black mould, broken tiles on the floor and the furniture was chipped and rusted. Whenever you showered the screen is only on one side meaning the bathroom became flooded and very unsafe especially for my daughter. The food was okay nothing major to rave about it was basic like any other all inclusive and my daughter was happy with the selection on offer, the drinks were also okay but didn’t like that you had to wait till 11am and only certain drinks were available after 4pm. The pool needs some serious cleaning and TLC the pool had green algae which often went on mine and my daughter’s swimming costumes. The lifeguard isn’t much help as she often turned up late and spent it on her phone not paying attention to the pool (honestly maybe look at a new lifeguard). The pool isn’t very big but the main part is far deeper than any other pool I’ve been in and there is nothing for children to do (no entertainment or anything) the seating round the hotel isn’t well kept with some broken and the grass area mainly consisting of mud and dog/cat poo. The local area isn’t great but many locals were kind and very welcoming. There are only 3 staff who I can say were always smiling and welcoming one being Tonia (hopefully I’ve spelt her name right) she was always chatty and even gave my daughter a small birthday present during our stay which was very thoughtful. Some of the staff were rude and didn’t seem like they wanted to be there. If you are also a fan of dogs and cats I wouldn’t stay here. There are loads of cats freely roaming the hotel especially the outdoor dining area which often made me uncomfortable. One even a guest had two dogs that were running round the hotel barking at 6am which didn’t help and often disturbed us at the hotel. All in all it was a cheap hotel but 4 stars isn’t what I have experienced 3 stars is More suited and the company that owns this hotel should really look into injecting some money and time into this place to bring it up to standard
• BackPacker791065 (4/5): Certainly not a hotel to visit with children - Just returned from 10 days and was really disappointed with the hotel, definitely not 4 star i would say just a 3 star hotel and is in desperate need for a revamp. We visited as a family with our two boys and this hotel does not cater for children they is no day time entertainment suitable for children, also evening entertainment was not aimed at children and was the same every night apart from a Tuesday which is a local band but again not suitable for children. This hotel is advertised as a family hotel but certainly isn’t. The hotel room its self was flooded by the fridge on arrival which was sorted immediately but can do without after travelling alday. The bathrooms are mouldy and dirty and in need of renovations. We had bunk beds in our room and certainly aren’t safe or practical for young children our son slept in our bed and felt it wasn’t safe also having Air condition unit directly above which isn’t practical. Food was very basic and first hotel I’ve visited with no children section we had to eat on 4 occasions as felt it wasn’t catering for our children. All inclusive is only 11am till 11pm which I wasn’t aware of until arrival and also is a pet hotel so had dogs barking on numerous occasions. Pool area is only small and opens at 10am-6pm again not great with children as all they want to do is get in the pool first thing in a morning. The pool was thick green algae around the sides and on numerous occasions stained our children’s swimwear when climbing out the pool. The pool has a life guard who turned up late most days which meant the pool opened later then 10am and she did not communicate or acknowledge with any holiday makers and just sat on her phone most the time so felt was pointless her been their. We made the best of the holiday as a family but definitely would not recommend or be returning to the hotel which is such a shame as the island it’s self is lovely and did some amazing trips.
• 899steviep (8/5): Hotel is quite nice staff are lovely, definitely needs a refurb, honest review - We have just come home from a one week stay at the hotel overall as a family we had a lovely time. The staff are wonderful and cannot do enough for you. It’s a great location. I don’t understand how people in other reviews have said it isn’t because it is very central to bars, restaurants and shops in each direction plus the beach. Yes the one outside the hotel is inaccessible but you only have to walk five minutes up the road for lovely small beaches to start appearing. The pool is warm, though on the small side and the main pool is extremely deep we never had a problem getting a sunbed and all the adults in our party enjoyed a massage. There were a few negatives though 1 when we entered our room, they definitely need a revamp. You can see where this probably happened about 10 years ago but the bathrooms have definitely not with stood the test of time, be prepared to soak everything through when you have a shower. 2 We also couldn’t sit outside on our deck as it was quite overgrown. 3 The grounds in general do need some maintenance. 4 I also read in a previous review that there was cat poo everywhere. We did see one lot of cat poo but this is understandable given the amount of cats in the area and on the property, they are not really any bother. If you just ignore them they will just move on. a two minute walk and there is an excursion centre from here We booked a two hour glass bottom boat. This was quite pricey but well worth it. The areas we went to where we could swim were absolutely beautiful and the staff on the boat were brilliant and it’s very well organised including a pick up and drop off. 5 the adults found the food lovely and fresh but if you have kids that are fussy eaters there’s very limited choice so we did eat out a few times to get some variety also the evening entertainment was more for the adults. Overall like any holiday it is what you make it, this is not a big hotel so don’t come expecting big hotel services and entertainment, there’s lots to doing the local area so get out and about and explore
• S4368SCchrisf (10/5): Great gem of a hotel in a perfect location. - Just returned from 10 days here, well rested and very happy. Hotel is in a great location and is immaculately kept. It’s a small hotel and very personal, serving a great choice of food which is always amazing. The staff are amazing and cannot do enough for you. Especially the bar staff..Nikos and Stavros deserve a special mention and are Greek gents, a real credit to the hotel. There’s nothing bad to mention really, just the odd thing below, but nothing that you couldn’t overlook: Too many feral aggressive cats, not the hotels fault but if guests didn’t feed them then they wouldn’t be fighting over food around your feet. The bathrooms could do with a little maintenance as well but perfectly useable. Another bar would be good but you rarely queue anyway so not really an issue. All in all, a fantastic holiday and we’d definitely return next year. Perfect for families or couples.
• X4941HNjoe (8/5): Great hotel - We stayed here for 10 nights and was pleasantly surprised how lovely it is, the location is good plenty to do short walk from the local town not too busy and lovely beach right outside . Staff were amazing non stop cleaning up after guest, greeted by lots of cats which after a while can become annoying as guest feed them and they start to fight. Stravos and Nico at the bar are friendly and always happy to chat , good choice of drinks and always a sun beds available and lots of hammocks aswell. Only downside I would say is rooms need a little maintain our shower wasn’t great and we did ask them about it but they never came to fix it, but as your not in the rooms a lot we didn’t grumble . All in all a wonderful quiet location great for families and we had a great time.
• E1493UTrebeccap (10/5): The best for families! - It’s our last night tonight and I’m so sad to leave! I’ve travelled a lot, including to a lot of Greek islands in the past but can honestly say that for families, this is the best holiday I’ve been on. It’s in a peaceful location but just 10-15 mins to a calm, sandy and shallow beach within a kind of lagoon if you turn left from the garden entrance (the one straight outside is pebbly and on some days the sea can be a little rough). The sunset is beautiful from sunset point. It’s also around 15 mins to the Main Street, which is not too touristy and loud but has some good shops and restaurants. There’s plenty to do locally for families. Every single staff member from the reception, cleaners, restaurant, bar staff and trips lady are so genuinely friendly and helpful. They are the nicest hotel staff I’ve met. The restaurant workers kept on top of keeping everything clean and organised and were so patient with kids (and the local cats). I’m allergic to cats but as the cats are outside, it wasn’t an issue for me and it was nice to see the kindness of staff and tourists towards them. The food could sometimes feel a little repetitive but most meals we all found something we really enjoyed (challenging as a family of 7 including 5 kids!). Staff moved tables and helpfully accommodated us with anything we needed. Ben (entertainer) and Stavros (bar man) really made our holiday the best. They work so hard but are so cheerful and friendly. The entertainment was actually fun with the competitive family quizzes, not like some hotels I’ve been to in the past! The rooms (we had 2) are kept clean and are well maintained but some of the beds are very uncomfortable and hard. Only other negative point is the “spa”. You need to book your free massage as soon as you her there as it is valid for the first 2 days only but was fully booked when we tried to use it on our second day so we were not allowed to use them. Dinners could be difficult to find later in the day but we could find enough around breakfast time
• emilybA297EA (8/5): Amazing experience - The staff were so incredibly friendly and welcoming, pool was a good size, food was varied and to a cery good standard, bars staff are I now able and the entertainer Ben is the most friendly and welcoming person explored a personal connection with visitors and creates friendships and had the most entering activities including volleyball, and “balls” he is top notch!!!!! The best reason to visit is ben and his entertainment
• KellyA2268 (2/5): Save your money! - Never a 4* hotel, more like a 2* Bathroom was mouldy, towels old and threadbare, room unclean, couldn’t sit outside on our veranda as cats there and the gardens were unkempt! Cats sleep inside the hotel on sofas, chairs and come into your room! Not ideal when you have a cat allergy. Food ok - pool area needs new furniture and cabanas filthy! The only positive were the staff who were brilliant considering their working environment. Hotel is in need of major refurbishment!!
• Dave4842 (8/5): We liked our stay but read below - So we arrived on an evening from the airport at 11pm, we walked up a dimly lit path of green lights, we saw the bar and pool and thought ok not quite what the photos show in the brochure. On walking into the reception area I saw a few cats about. We approached the reception and was met by a lovely lady who checked us in, I asked about the cats and she dismissed them saying oh there are a few. I thought great I have an allergy to them so sitting in any chairs in reception was ruled out. The rooms are basic but function well. Air conditioning is spot on, room fridge was a God send for cold drinks. All clean and tidy. Wardrobe is small and lacked hangers. Towels and bedding were changed regularly. There is a gym with sufficient equipment to work out but you are let down by no air con or fans in there so it’s like training in a sauna, I mentioned this to reception but nobody seemed to care. Food is good with plenty of choice at all meal times. However if you sit outside you will be surrounded by cats scrounging for food and some darlings think it’s sweet to feed them. At 4 star you would have thought there was a dress code at meal time but it was pretty much wear what you like men in vests, sports shorts. The all inclusive drinks only stretch to one local beer, wine on tap and Local spirits, the rest you have to pay for. All drinks are served in cheap plastic cup, as there is only a pool bar, so don’t get excited if you’re looking for a fancy cocktail. The pool is good but it’s the usual not enough sun-beds. Some even leave there towels from the day before and the hotel do not clear them. The pool doesn’t have a shallow end and get quite deep, there is a smaller pool for children. So overall it’s good but not amazing. The cats are a turn off for me and the place has potential if a little more investment is made. The staff are very good throughout. I find it hard to believe this was graded 4 stars.
• J2252UUruthg (8/5): Relaxing holiday, great staff, food and hotel - Just leaving Gouves and we’ve had a great time. The rooms were clean, spacious with plenty of space for clothes. Food was very good with traditional greek food alongside international family friendly meals. The staff could not have been more attentive. A lovely initial welcome from Popi, Dimitri and others in the restaurant and Theresa checking in several times a day. Very impressive! The animation at the start of our stay wasn’t great but then Ben was brought in and the improvement was immediate. He was FUN, working tirelessly to entertain kids and adults alike. Overall a great holiday, going home relaxed and feeling well looked after.
• Nicolas (10/5): - .
• lij635 (6/5): Great time, amazing staff - The staff in this hotell are really friendly and helpful, some are more social than others but everyone is polite and quick to help. For example; When we checked out we asked for transfer and the lady in the reception helped us book. The transfer was going to pick us up at 15:00 but when the clock was like 15:02 the receptionist called the driver who was just around the corner. We didn’t have to say or do anything. The transfer was good price, 35€ and we drove from the hotell 15:05. So we were on time, no complaints. We were allowed to hang around att the hotell and eat lunch during the wait between our checkout and transfer. And we put our luggage in a storage room next to the reception. The food is average but there’s something for everyone. When we arrived they asked us about food allergy during check in. I recommend you pay a visit to Pella taverna, it’s within a 10-15 minute walking distance. The common areas are generally modern and clean but the rooms are a bit old and worn, not the best cleaning. There's a lot of cats roaming around in the common areas, so if you have allergy be aware. Great animation for kids and adults. I want to give a shoutout to Stavros at the bar and Ben who manages animation, they are the stars of the hotel The food, cats and rooms bring down my rating, but the staff and service are amazing. The hotel needs a bit of tlc and some maintenance work but overall it’s nice. We had a great time and we were well taken care of
• Dave4842 (6/5): Okay but probably not return - So we arrived on an evening from the airport at 11pm, we walked up a dimly lit path of green lights, we saw the bar and pool and thought ok not quite what the photos show in the brochure. On walking into the reception area I saw a few cats about. We approached the reception and was met by a lovely lady who checked us in, I asked about the cats and she dismissed them saying oh there are a few. I thought great I have an allergy to them so sitting in any chairs in reception was ruled out. Now the rooms are basic but function well. Air conditioning is spot on, room fridge was a god send for cold drinks. All clean and tidy, the tv was pointless as there are only half a dozen British channels which the reception is so poor it wasn’t worth the effort. Wardrobe is small and lacked hangers. There is a gym with sufficient equipment to work out but you are let down by no air con or fans in there so it’s like training in a sauna, I mentioned this to reception but nobody seemed to care. Food is good with plenty of choice at all meal times. However if you sit outside you will be surrounded by cats scrounging for food and some darlings think it’s sweet to feed them. The all inclusive drinks stretch to one local beer, wine on tap and Local spirits, the rest you have to pay for. The pool is good but it’s the usual not enough sun-beds and your 6am towel laying teams going out and claim the beds early. Some even leave there towels from the day before and the hotel do not clear them. So overall it’s good but not amazing. The cats are a turn off for me and the place has potential if a little more investment is pored in. The staff are very good.
• Willow8976 (6/5): Weird - We stayed at the hotel last year as a couple, I usually don’t write many reviews as I never have the time, until a friend mentioned it is probably something I should do to make people aware when booking. The hotel itself was very average but I don’t have anything negative to say. It was clean but the food was very samey so we went out to eat most nights, as usual really with an all inclusive, I would say it’s more of a 3 star than a 4 star though. We did have a very strange experience there, on the 2nd night we were there we were offered an upgrade by one of the gentlemen at reception who had often said hello to us and was very friendly. He said that it was at a neighbouring hotel a short drive away and it was a new 5 star luxury hotel with a private hot tub, he said he would offer it to us free of charge but we would need to leave that day and he would arrange for a taxi to take us there, at first we were super exited and thought how lucky!!!. We then spoke with family about it over the phone and they suggested it seems very dodgy and too good to be true, almost like they were going to traffic us or something, thinking about it realistically it did sound dodgy…. We then went back to the man at reception and said we politely decline and would rather stay in the hotel that we paid for, when we told him we weren’t going to take his offer he seemed annoyed/frustrated and gave us a very blunt “ok” he then never spoke to us and wasn’t as friendly as before which was very weird. I can’t say for sure and maybe it was us being overly cautious, it could’ve been a kind hearted gesture! I did speak with another guest at the hotel to see if they had been offered an upgrade aswell but they hadn’t and they also said it sounded strange. Just a heads up for young couples/girls to be vigilant as always on holiday. X
• Taktak85 (6/5): An overall good hotel - Our stay at the hotel was very good overall. Starting with the positives: the staff were extremely friendly and always smiling. I would like to give special thanks to Popi, who welcomed us warmly and gave us a great impression from the very first minute we met her. Mimo from the Animation team was amazing – he created a fun and entertaining atmosphere for both adults and children, and he speaks several languages. The food was delicious, just like homemade. The only point I would comment on is the rooms – they are not very modern, especially the bathrooms. Cleanliness was generally good, but not perfect. All in all, for the price, the hotel is excellent, close to the airport, and our stay was very pleasant.
• Wanderer07608577083 (8/5): Mimo Made Our Holiday Unforgettable! - We had an amazing stay at Gouves Bay Hotel, and one of the biggest reasons was the fantastic entertainment team — especially Mimo! From the very first day, Mimo brought so much energy, laughter, and fun to everything he did. Whether it was organizing pool games, leading evening shows, or just chatting and keeping spirits high, he was always friendly, upbeat, and genuinely cared about making sure everyone was having a good time. He made both adults and kids feel welcome and included, and his passion for his work really shines through. We’ve stayed at many resorts before, but Mimo truly stands out — he’s one of the best entertainment staff members we’ve ever met! Thank you, Mimo, for making our holiday so special. Gouves Bay Hotel is lucky to have you, and we’ll definitely be back!
• DecioA19 (4/5): - The pillows very old and soft ! Room really dirty on nine nights they never cleaned properly and I complained! All staff very nice ! food it’s good! On the easy jet holidays the page pictures it’s different reality!
• 71488 (2/5): NOT 4* - Very poor room, mouldy bathroom, noisy as our interconnecting door was missing on our side, could hear our neighbours snoring, taking phone calls etc, curtains broken, mosquitoes squashed on walls, smelt of sewage, drains blocked overflowed the corridor including our room, slipped on the wet floor, glass on bedroom floor when arrived, cut my foot open, cockroaches in room, towels were grey and in poor condition! Air con not working in one of our rooms other sounded like a plane was landing in our room! Pool area is very loud with music, gardens are not maintained in any area, grass not cut, cats roam freely within the hotel on sofas in reception, and in guest patio areas. Cigarette butts everywhere! Would have liked more traditional Greek food, no lamb, no halloumi, no houmous, no pitta which we thought was strange - rabbit stew though 😳 no issues with food hygiene though! We did express our concerns to the hotel, they could only apologise, but they are lovely people, and the best thing about the hotel, the hotel owners need to rejuvenate the hotel and spend some money on rooms, grounds, and use less plastic for all the drinks that were being consumed. No way would we stay again, can’t wait to get home for a decent nights sleep, and clean bathroom and towels ! Spoke to easyjet holidays they offered a £300 holiday voucher - paid £5000 for 6 of us
• 838waynel (2/5): No way is this a 4-star hotel - If you are looking at this hotel and have a baby or toddler I'd look elsewhere as the cots they provide have a hard wooden bottom without anything on top, I had to put my child's blanket and 3 towels inside to create any semblance of comfort for our son. The lobby and single dinning area does have any air-conditioning, we stayed in a room where the air-conditioning unit dripped rusty water over one of the beds, the curtains had mould as well as the tiles in the wet room. The seat in the room, the fabric looked half eaten it was that bad. I could go on but you get the picture.
• tracymF8485HX (10/5): The best staff! - First time to Crete and we wasn’t disappointed, so glad we came for two weeks, it’s a shame we can’t stay longer! I can’t praise the staff enough. Stavros, nikos, memo, poppi and all the other wonderful staff they are an incredible team. We will be back and will recommend to family and friends.
• K8e1987 (10/5): We will be back! - Me and a friend stayed for two weeks, by the end of it the staff treated us like family, all of the staff from starvas (bar) memo (entertainment) nikos (bar) and the ladies in reception. We will be back. Thanks you
• 915zuzas (10/5): Definitely come here. Very happy. Will be coming again. - Me and my parents visited May 2024. This hotel is absolutely amazing. Staff were amazing. On the first day we had gotten very badly sunburnt and one of the cleaners helped us by pausing her cleaning and getting some natural yogurt and applying it to the sunburnt areas. The entertainment was absolutely amazing. Rio and Paulina (the main people operating the shows during our stay) were very organised and made sure each entertainment ran smoothly. Many of the staff also spoke English, as well as many other language, like Rio, he spoke French, Polish, Spanish, Greek and many more. The atmosphere was very welcoming and the guests were all very nice. The hotel itself was also very nice, the rooms were clean, the air conditioning worked, the only negative I must admit is that our room didn’t have a shower door and the water went everywhere. However this hotel itself absolutely amazing. Totally recommended coming here. For sure will be returning one day.
• 662magdalenad (6/5): So so - Positive : nice swimming pool (you can swim all day long but from 10am until 6pm lifeguard is present) : nice view for sea : big double room (bathroom needs tlc + our fridge was very loud) Negative : room not being clean everyday : food (puddings taste the same, almost the same food everyday) : not enough food in snack bar (people quing to get anything) : after 11pm you have yo pay for ANY drink : one rude barman name MONAS who has problem to give me enough soft drink to filled up my drink bottle : small plastic cups for drinks : poor entertainments (the same set music every night) : entertainment staff and cleaners not wearing name badge or work costume so they look like random people
• aleksk390 (10/5): My best trip - Had an amazing family vacation at a hotel in Greece – great service, beautiful views, and unforgettable memories!!!!!
• 944alisonk (8/5): Happy holidays - We have just left and thoroughly enjoyed our week here. Agreed, there are a few areas to spruce, but for £1200 for a couple all inclusive, we were more than happy. The hospitality was second to none, and everyone wanted to help us to have a great holiday. The entertainment staff are so energetic! We found the food plentiful and varied. Lots of fresh meat dishes and salad. We loved the chicken gyros and lamb kofta. The rooms are basic but the air con was a bonus. Pool towels are free and we had no issues with them. We took our own insulated cups for round the pool to keep our drinks cool. There is a really mixed group of holiday makers here and we really enjoyed our week and looking to book for next year!
• colettedebruxelles (4/5): Affordable budget hotel but not a 4* hotel - The + : staff is kind and tries to be helpful Special thanks to Manos at the reception and Dimitris & Eleni at the restaurant who were lovely to my baby The - : Frankly all the rest. Repetition of meals which are not tasty, lack of Cleanliness in room, outdated building, facilities and exterior (pool, garden, etc). Run down bathroom, torn towels and rust spotted bed sheets. The manager did offer a switch of room in a cleaner one on day 4 however my deception was to great and my holidays felt ruined by my poor choice of booking… I checked out this morning, 2 days early and checked in in another hotel. Happy about my decision.
• chesnap2022 (6/5): Mermaid on land in crete gouves bay hotel - The hotel wasn't what we expected, but the staff were really welcoming and very warming with us. Especially my little boy. We loved the manager of the restaurant, what a man he is! He made us all smile again especially my little boy that got him a friendship bracelet before we left. Katrina and popi were amazing popi was beautiful inside out. The dj and entertainer rash made our holiday! Very friendly and we had a blast with them and the music.. they had us always smiling and involving us always. The room was ok but there was 3 adults and one child. My mum had to sleep on bunk beds which bruised her alot. It isn't a 4 star but if cleanliness was up to date it could be. The food is only nice in the afternoon. Could do with some switching up of different foodies. Pool times should be changed to 7 in morning till 8 of night as it is beautiful and the kids absolutely love it. Everyone was helpful and we are upset we had to leave. The lady manager of the whole hotel is absolutely beautiful and so warming. Genuine pure soul and my twin mermaid on land 🧜‍♀️ 🌺🧿 I would come back if make changes 100% Thank you to you all. Feel free to use pictures for social use. Chesna Pettafor and Family x
• mwY5994CX (6/5): Lovely staff but not a 4 star - We had a nice time at Gouves Bay but the hotel really does need some tlc. The staff are fabulous and really do make your stay lovely but the hotel itself is not a 4 star. The pool only allows 15 people in it at any one time and though the photos make it look like a big pool it is only a small pool. Sun beds have seen better days and are very uncomfortable. The toilets next to the pool and the only bar one of them didn’t have a door on until our last day so you could only use one. The other toilets next to the gym in the main part of the hotel, only one a toilet seat on. The food was really nice and varied. Would be good to be able to get ice cream all day but you can’t get any when the main restaurant is closed. The food from the pool bar is ok but you need to be there bang on 4.30pm to get some as there is not alot and they soon run out. I’d also recommend you take a nice plastic tumbler as all drinks are served in the flimsy plastic cups and not very nice. The surrounding area is lovely and the beach to you right of the hotel past the church does have sun beds that are cheap to hire for the day and well worth it.
• mikehS7171MU (8/5): It was brilliant. - When we first arrived at the hotel on the road we did struggle to find reception, as we had to walk up the garden area but we found it in the end. As soon as we got there the staff member on the reception desk was ever so lovely & helped us with our luggage up to our room & showed us a few things. The view we had wasn't the best (Not hotels fault, that was holiday provider for changing my room) but the sea & mountains made up for that a bit. Staff wise, everyone was amazing, restaurant bar staff & one gentleman in particular was 10 stars alone, he was absolutely brilliant, didn't catch his name but he was amazing. Pool bar staff again were amazing & so was all of the reception staff & the lovely blonde lady going around talking to all of the visitors there (honestly ive never experienced that at a hotel) & the house keeper we had was brilliant & kept our room to an amazing standard. The food was amazing, so compliments to the chefs who done an amazing job cooking all that food. Downside we had, was the WiFi wasn't great at all inclusive our room we really struggled & another down side also was the fridge as shelves were broken, things kept falling out & a suggestion would be also to provide 2 key cards so room & fridge could be kept on so things didn't get too warm when you walked in & opened fridge. The pool area itself, shame that the pool wasn't massive, especially with the loungers around it, & because everyone just kept their stuff on & around it we didn't enjoy any time on the loungers but we did mamage to have a little dip in the shallow pool. Which is a shame, that is the only other down side to that.
• C4960HEkatiep (8/5): Peaceful and helpful staff - Very good hotel, all the staff are very helpful and friendly, we arrived late and was shown to our room, they also gave us a packed lunch as we had missed the buffet, very peaceful resort, and the creta spa was amazing, one of the best massages I have every had Only down fall to this hotel was that I felt that the mattress was very hard
• Footprints90931 (2/5): Poor depressing hotel - Worst hotel ever stayed in Dirty reception Dirty subbed Cats everywhere Towels thread bear Curtains hanging off walls Toilet seat missing Cat poo in garden area Food not great Plastic cups in pool bar unnecessary no paper plates for snacks in pool area Area depressing Overall dismissal
• 468imogent (10/5): An amazing hotel 10/10 - Wow! This place was amazing! Honestly I was speechless at how incredible this hotel, the staff, and the food was. For an incredibly affordable trip, it exceeded all expectations. Would 100% return and recommend to families, couples or groups.
• G9162RUmaryj (6/5): Not the best of holidays - Firstly we would say that this is really a 3* hotel. Staff were really friendly and helpful. Unfortunately upon arrival at 01.00 we were dropped off at the beach entrance. Little lighting to show where reception was. Sprinklers on in garden so we were quite wet. No one to assist with our luggage. Our room was so small we kept knocking our legs against the bottom of the bed. Receptionist was really helpful next day and moved us to a much larger room. Entertainment was very poor, no live entertainment. Pool very small. Food was tasty but very much the same each day. Air con did not work. Bed linen was not changed for 3 days and unfortunately the bottom sheet had a stain on. Shower gels etc. were not replaced. The overhead covering on the poolside beds was practically non existent. Had massage with the hotel massage service and ended up with pain in ribs. Still in pain a week later. Now waiting to see an osteopath.
• trevorhP3584BH (2/5): The most unpleasant smells - We arrived at the hotel on 19/05/2025 but unfortunately, the conditions were unacceptable and did not match the advertised standard. The room was dirty, smelled bad, and had a rotting bathroom cabinet(rust around the sink as well as the cabinet being clearly having further water damage). Water was leaking from the toilet, and overall hygiene was very poor. The public areas, including the pool bar, were unpleasant, with a strong odour coming from nearby toilets. The garden areas had clearly not been tendered for sometime, there was dog mess in the grass areas. These conditions made it impossible to stay. Despite the hotel being described as 4-star, the actual experience was far below even basic expectations. Due to these serious issues, we left the hotel the same day without using the facilities. After we left we were contacted and asked if we would like to stay at a sister hotel but after our experience we declined.
• Yair (8/5): - I would give the place 10 points! And that's because it was worth the money during the time we were there. Although it's not a 5 star hotel and even an old one with an all inclusive service that is still stuck in time... At the same time, you can enjoy the service that the hotel offers both in terms of food, rooms and service. The food - needs improvement! Both in terms of quality and in terms of serving. You can at least upgrade the way of serving to be more respectable! The rooms - different types, some are small, but comfortable. You can always improve with new mattresses and even an air conditioner or refrigerator that makes noise at night. The service - this is actually the strong point of the place! It makes up for everything else... The staff at the reception is amazing, attentive and respectful of every question and request. The waiters in the restaurant and the Kissaot bar are always smiling and available for any question or request. Overall, I would recommend everyone to come, especially the apartments and the attitude! Thanks to the staff at the reception, restaurant and bar!!!
• V4109WNvickyh (10/5): AMAZING - We could fault nothing about this hotel..hotel was lovely and clean and staff all very friendly ..food was amazing..drinks were very good..a special mention to the staff at the restaurant and the pool bar especially the young girl who basically runs it single handed in the day ,she is just fab ..pool area is lovely and clean and we would not hesitate to return..xx
• Özge (8/5): - Alles im großen und ganzen toll gewesen
• Edwige (4/5): HoteL gouves bay - Hôtel dans le couloir aérien. L hôtel ne mérite pas ces 4 étoiles. Chambre vu sur un terrain de l hôtel à l abandon et spartiate. La douche de la salle de bain donne sur les toilettes pas pratique pour sortir, pas de rideau ni de par douche à chaque fois on inonde la salle de bains. Le restaurant décevant les œufs sont en poudre, pas de saveur, les jus d orange et autres sont des sachets chimique. La plage il n y en a pas on est certes en bord de mer avec une route à traverser en guise de plage une petite bande de rocher. Les abords de l hôtel ne sont pas entretenus voir à l abandon. L’eau de La piscine n est pas chaude 18 c en plein mois de mai Franchement je ne recommande pas
• Meander19557871949 (10/5): Amazing - We had really great time! We visited with family in June and the weather was perfect, food was good, hotel clean and nice and with fantastic, absolutely lovely hotel team. Paula and Rio was the sweetest, kindest and funny people to be around! Great evening drinks and dinners. We had a beautiful time with our daughter. Thank you! Good communication by bus with cities to visit, near airport, beautiful beaches, car rental close by. We recommend!
• Sandra (10/5): Super Preis-Leistungsverhältnis! - Saubere kleine familiäre Hotelanlage. Essen und all incl. Angebot war sehr gut, für den Preis. Freundliches Personal. Vor den Hotel kann man nicht direkt ins Meer gehen, da dort Steine sind, man muss ca 200 Meter zum Strand gehen.
• Y5001LWbarbara (8/5): Great half term stay at Gouves Bay! - Had an all inclusive half term break as a family in October 2024 and enjoyed our time at Gouves Bay! Lovely area with trips available and easy to book. Room was cleaned daily to a great standard and clean towels provided every day. We found All staff in the hotel friendly, helpful and interested. Special mention to Rio and Martyna who were there daily doing activities in day and evening. Both very friendly, chatty and provided fun things to do every day including stretching and darts which we enjoyed and evening entertainment! Highly recommend them both ! The pool and outside area always clean including sunbeds. Not sure how the hotel works so well midsummer with the outside area as only allowed 15 people in the pool at one time but was fine for us in October. Only downsides were all inclusive drinks not great, very watery and weak. Food although tasted good and presented well, was repetitive. And they really need to invest in some new beds! Boy were they uncomfortable ! Overall a good stay and would recommend, especially in quieter times ! X
• K548HWkatiem (10/5): Wonderful place to stay - Stayed here with my two sisters and we loved it here! We went off peak but the atmosphere was still brilliant! The staff were always friendly and welcoming and the building and room was always kept very clean. A special mention to Rio who we interacted with everyday, whether he was leading a morning stretching group, catching up with us by the pool or breathing FIRE on the evening entertainment, also Martyna as both are such a lovely people to be around and always seemed genuinely interested in our trip and making us laugh! Overall I would definitely recommend Gouves Bay for a holiday as it is a smaller hotel, great variety of food, on-top of the beach (which is brilliant) and very near to shopping areas, the aquarium and a small bus ride away from the larger city or neighbouring towns. Worth a visit if coming to Crete.
• 518kelleys (8/5): Family of 10 staying in October - We were a large family of 10 ranging from 9 years old to 78! We thoroughly enjoyed our stay at Gouves Beach hotel. There was plenty of variety at meal times and the hotel was kept immaculate. The only negative for us would have been the drinks at the pool bar where the plastic cups had an odd smell from them. A special mention must go out to the animation team of Rio and Martyna - they were just lovely. They made us feel welcome, always made us laugh and were fabulous at entertaining the guests throughout the day and evening! The hotel has a beautiful location overlooking the sea and only a few minutes walk from all the bars and restaurants!
• 8rafalr (10/5): Recommendations - The stay at Gouves Bay Hotel by Omilos Hotels was wonderful. We recommend it.Martyna ,Rio,Karolina very good serviceAnd Sotiris manager so good.Hotel very nice we are recommended for 100% sea are very close from hotel very nice food We will be back.
• Andreas (8/5): - Tolle Lage, nicht weit vom Sandstrand entfernt. Schöner Park mit viel Grün wo man auch liegen kann. Essenauswahl war sehr gut, Geschmack ebenfalls sehr gut. Nur die Betten waren für uns hart wie Stein, das war nicht so toll.
• Adeline Laëtitia (10/5): - Super semaine passée dans cette hotel chambre propre , animations tous les soirs au saint de l'hotel buffet variés . Personnel agréable et souriants. Nous sommes à 25 minute d'Heraklion nous avons fait apelle à taxi service crete pour y passer une journée et nous avons apprécié la sympathie du chauffeur . Endroit calme parfait pour ce d'étendre au bord de la plage , restaurants et commerce a 5 minute a pied .
• Ebru (6/5): - Das Essen hat uns leider gar nicht geschmeckt, wir haben uns lediglich nur von Pommes ernährt. Sind deshalb eher außerorts essen gegangen, obwohl All-Inklusive gebucht war. Die Cocktails waren auch gar nicht empfehlenswert. Wurden immer mit Wasser oder so gemischt und einfach nicht lecker! Das ganze Bad war nach der Dusche komplett nass, hier wäre eine größere Duschkabine oder Ähnliches sinnvoller. Der „Strandbereich“ vom Hotel ist komplett steinig und nicht empfehlenswert, dann lieber 5 min weiter laufen zum nächsten Sandstrand mit Gebühren. Die 2 jungen Leute von der Animation waren sehr nett und motiviert, hat Spaß gemacht :) Mehr liegen am Pool wären auch nicht schlecht, da die Leute vom Vortrag die meistens besetzt haben und man sehr schlecht eine Liege bekommen hat. Hotel war sauber.
• Janne (8/5): - Bar staff were super friendly. Some of foods were often finished. Gym aircondition didnt work.
• Verified traveler (2/5): Very bad - Very bad service, the room was not fresh, the cocktails was very bad and the food was very bad. It was so bad that we didn’t stayed at the night.
• Michael Peter Helmut (10/5): - Wir verbrachten bereits das 6. Mal unseren Urlaub für 1 Woche in Gouves. Das 1. Mal im 4 Sterne Gouves Bay Hotel. Die 4 Sterne sind verdient. Zimmer, Reception, Restaurant 4 volle Sterne!!! Freudliche Begrüssung an der Reception. Saubere Zimmer mit Balkon inkl. Klima-Anlage. Das Highlight: Das Restaurant und sein Personal. Was diese Personen geleistet haben Hut ab! Und immer freundlichst. 5 Sterne verdient!!! Buffet ständig frisch aufgefüllt zusätlich "Heisse Theke" mit nettem Koch als Mittelpunkt!!!
• Claudia (8/5): Schöner Urlaub - Insgesamt war es ein schöner Urlaub.Super freundliches Personal und eine schöne Anlage.Nur die Betten müssten mal erneuert werden.Die Matratzen waren alt und sehr sehr hart.
• Verified traveler (2/5): - Arrive tard et l’etablissement N’avait pas de resa à notre nom et nous a dit qu’il ne travaillait plus avec expédia... donc on a du payer la nuit directement à l’arrivee Et nous sommes partis ailleurs... on attend tjrs notre remboursement de nos 7 nuits
• Roland (4/5): 3 étoiles maxi - Notre séjour a très mal démarré. Arrivés à 20 h nous avons du attendre 30 mn avant que la chambre ne soit disponible. Pour info nous étions en all inclusive donc censés arriver à partir de 12 h !!!!
• Verified traveler (8/5): - Douche was wat minder. Douchekop hing erg hoog en was niet verstelbaar. Geen plankje bij de wastafel om je spullen op te zetten
• Verified traveler (8/5): Vacanza a due passi dal Mare. - Gradevole Hotel situato a due passi dal Mare. Struttura gradevole con persone Cordiale e Sempre Disponibile. Servizi nella Media. Ristorante con Buon Servizio ma Cibo per me poco Gradevole. Poca Varietà di Cibo di Frutta e di Dolci. Peccato. Bar poco Assortito. Complimenti a Tutto il Personale Veramente Cordiale e Sempre Disponibile. Da Vacanza Relax.
• Verified traveler (6/5): - Nonostante ci eravamo accordati con delle email per il trasporto dall'aereoporto all'albergo prima dell'arrivo, una volta arrivati in aereoporto non ci sono venuti a prendere, e la loro risposta e' stata che non ne sapevano niente. Il personale e' scortese e l'animazione non adatta ad italiani perche' russa.
• Ed (6/5): Well situated for the beach and amenities. - This hotel is as stated above is well situated for the beach (which is very narrow) and all local bars and shops. Gouves is a pleasant resort but spread over a large area comprising of the seafront, two streets with shopping and bars/restaurants, and about a mile of seafront with shops and restaurants, spread thinly along the front. We were the only British people in the hotel, all the other guests were eastern european and Russian. This was in no way a problem to us as they were all well behaved and quiet. The hotel rooms were pleasant and reasonably equipped with a kettle and fridge. The bathroom was clean and recently renovated with an excellent shower. The food was acceptable, but largely catered for the eastern europeans (understandably). All in all the hotel makes a good base for a cheap break in Gouves, we ate out most of the time and used the hotel for drinks and snacks during the day. You get exactly what you pay for, at best I would give somewhere between 2-3 stars, but no complaints!
• fam Loo (8/5): Nice small hotel nearby beach - Very friendly staff! Good food and nice clean rooms.

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