Hakuba Panorama Hotel

Location: Hokujo 3322-1, Hakuba, jp

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 09:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Free beach shuttle
• Offsite parking discounted rates available
• Guest education on local ecosystems and culture
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Family rooms
• Lift / Elevator
• Luggage storage
• Tour desk
• Soundproof rooms
• Facilities for disabled guests
• Massage services
• Ski storage
• Darts
• Non-smoking throughout
• Shuttle service (additional charge)
• Wheelchair accessible
• Kid meals
• Kids' outdoor play equipment
• Public Bath
• Outdoor furniture
• Fruits
• Personal trainer
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Security alarm
• Thermometers for guests provided by property
• Cooking class
• Supervised childcare/activities
• Ski storage
• Television in common areas
• Free wired internet
• Playground on site
• Ski lessons on site
• Self parking (surcharge)
• Free beach shuttle
• Offsite parking discounted rates available
• Beach yoga on site
• Internet access
• Wine release events
• Japanese garden
• Ski lift privileges
• Snow sports gear
• Guest education on local ecosystems and culture
• Bulk dispenser for toiletries
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Quadruple Room with Mountain View

  This air-conditioned room features a flat-screen TV, a fridge and an electric kettle with green tea bags. Japanese Yukata robes and slippers are provided for all guests, while the private bathroom comes with a hairdryer.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Alarm clock
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Yukata
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Window

• Japanese/Western Style Room

  2 Twin Beds and 3 Twin Futons

  322-sq-foot room with mountain views

  
  

  Relax - In-room massage available

  Internet - Free WiFi

  Entertainment - Flat-screen TV

  Food & Drink - Refrigerator and electric kettle

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletries

  Practical - Laptop workspace, phone, and highchair; cribs (surcharge) available on request

  Comfort - Climate-controlled heating and air conditioning

  Accessibility - Grab bar near toilet

  Need to Know - Weekly housekeeping

  Non-Smoking

  Max Occupancy: 5 (5 Adults)

  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Slippers
  • Electric kettle
  • Wheelchair accessible
  • In-room childcare (surcharge)
  • In-room massage available
  • Free WiFi
  • Weekly housekeeping provided
  • Bedsheets provided
  • Highchair
  • Local maps
  • Guidebooks or recommendations
  • Laptop-friendly workspace
  • Child-size slippers
  • Restaurant dining guide

• Family Room, Mountain View

  2 Twin Beds and 1 King Bed

  322-sq-foot room with mountain views

  
  

  Relax - In-room massage available

  Internet - Free WiFi

  Entertainment - Flat-screen TV

  Food & Drink - Refrigerator and electric kettle

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletries

  Practical - Laptop workspace, phone, and highchair; cribs (surcharge) available on request

  Comfort - Climate-controlled heating and air conditioning

  Accessibility - Grab bar near toilet

  Need to Know - Weekly housekeeping

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Slippers
  • Electric kettle
  • Wheelchair accessible
  • In-room childcare (surcharge)
  • In-room massage available
  • Free WiFi
  • Weekly housekeeping provided
  • Bedsheets provided
  • Highchair
  • Local maps
  • Guidebooks or recommendations
  • Laptop-friendly workspace
  • Child-size slippers
  • Restaurant dining guide

• Room with Tatami Area

  Features Western-style beds and a tatami (woven-straw) seating area. This air-conditioned room features a flat-screen TV, a fridge and an electric kettle with green tea bags. Japanese Yukata robes and slippers are provided for all guests, while the private bathroom comes with a hairdryer.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Alarm clock
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Yukata
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Window
  • Tatami (traditional Japanese flooring)

• Family Room

  This air-conditioned room features a flat-screen TV, a fridge and an electric kettle with green tea bags. Japanese Yukata robes and slippers are provided for all guests, while the private bathroom comes with a hairdryer.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Alarm clock
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Yukata
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Window

Guest Reviews

• JE (9/5): - Staffs helpful and speak good English easy to communicate when we need adviced. Have a good view of Mt. Nothing
• パール (8/5): 素敵な旅行をサポートしてくれて感謝いたします。 - ホテルからの景色が素晴らしい♪ 大浴場の湯船の温度が水風呂でした💦
• Fang-Yi (9/5): -
• Benjamaporn (10/5): - วิวดีมากห้องพักสะดวกสบายสะอาดไม่เหม็นอับมีที่นั่งเล่นชิลๆจิบเบียร์
• Kenneth (10/5): Amazing stay in a wonderful place! - Fantastic staff, very friendly and helpful. Loved the Taphouse for food, drinks and vibe, Great facilities like drying rooms, onsens, games and nearby shops, rental, restaurants and transport. All rooms have a beautiful view of the mountains and in spring it's surrounded by Sakura. Was amazing value and plenty of room for people, gear and luggage. Nothing, would definitely stay again
• SU CHEN (8/5): 房間及早餐用餐區可以看到山上未融化的雪景，離白馬村景觀台不遠，附近用餐的地方算方便 - 早餐😄 床偏軟
• JE (9/5): - Nice breakfast. Staffs were attentive . Would like to thanks Juni n yuki for the great n extra miles help when we facing issued when friend not well to drive n they allow us to park over night. Suggested few options to us. Great staffs Nothing
• Marn K (9/5): -
• Jess (10/5): - I am writing to sincerely thank your staff Mizuki for her exceptional assistance during our recent stay, which ended on 4 May. We realized that we had accidentally taken the room key with us from the previous hotel. We were very worried about returning it, but Mizuki was incredibly helpful and made the process of returning the key seamless. We truly appreciate the efficiency and kindness shown to us. We look forward to staying with you again. Nothing in particular.
• Taweep (9/5): -
• Lie (9/5): Great location and friendly staff - Location is great, our room comes with awesome mountain view, friendly staff, nice breakfast, onsen facility is clean and nice. Small tv
• David (8/5): -
• Pitsinee (10/5): -
• Supot (8/5): - Location แอร์รวม
• 辻 (10/5): -
• 千晶 (8/5): コスパ最高！ - 朝食は品数は少ないが質がよく美味しかったです！部屋から見えるロケーションもステキでした！ 強いて言うならばお風呂がもっと広ければ良かったです。
• SAKI (8/5): -
• 秋霞 (8/5): -
• Jongjit (9/5): ห้องพักดี ทำเลดี สะดวกมาก - ทำเลดี ห้องพักกว้าง ห้องน้ำ ชักโครกไม่มีระบบควบคุมอัตโนมัติ เป็นแบบปกติ
• NinoGable (8/5): - Nearby cafe
• Kerry (8/5): The hotel is walking distance to everything. Staff is friendly and very helpful. - All the staff are friendly and very helpful. The hotel was not clear about off season period, so we missed out on the shuttle service and ended up walking to the hotel from the bus terminal with all our luggage’s. Having said that, it was not a long walk, but just unfortunate that it was dark and raining.
• Taniya (9/5): - Staff is very nice and all of them can speak English very well.
• Chingpei (9/5): -
• Janjira (10/5): - พนักงานต้อนรับให้คำแนะนำดีมากๆ ทำเลดีเยี่ยม ห้องพักสะอาด
• Nonthawat (10/5): -
• Chanon (8/5): -
• Rungthip (7/5): เทียบกับหลายๆที่ ราคาค่อนข้างถูก แต่เก่านิดนึง - พนง บริการ อาหารเช้าสไตล์ฝรั่ง รร ค่อนข้างเก่า
• Rungthip (7/5): -
• Pattamawan (7/5): Free onsen with Hakuba Mt. view - Free onsen, mountain view in winter season will be great. In early spring, have a full bloom sakura tree just in front of the hotel and nearby area. Not far from Lawson and Snow Peak Starbuck. Breakfast is just normal but may because low season.
• Umaporn (10/5): We have a really pleasant stay in this hotel. The staffs are very nice and helpful. The room is clean and the blanket - Cold weather with fluffy and warm blanket is the best Nothing
• Harris (8/5): -
• Phatcharee (10/5): -
• Yuemeng (8/5): Overall a value for money option given its convenience - Excellent location The breakfast is the same throughout my 1 week stay
• Jucille (10/5): - location is very convenient
• KUN LUNG (10/5): -
• Davina (3/5): Not the best hotel, but great location to the bus stop - The staff were friendly and very helpful It wasn’t what I expected, a big culture shock from spending time in other regions. A lot of tourist, wouldn’t recommend for families, the smell of cigarettes came through to the room and it was loud and rowdy during the night (we were on level 2). The bathroom shower curtain was a mouldy.
• Matthew (8/5): -
• Albert (7/5): -
• pises (8/5): -
• pises (8/5): ที่พักดีมากๆ - ทำเลดี วิวสวย ห้องกว้าง คุ้มค่า ให้ยืนสูบบุหรี่หน้าประตูทางเข้า กลางคืนยืนสูบบุหรี่คุยกันเสียงดัง
• Troy (9/5): Would stay again...hopefully next year when they have more snow! - Great little hotel within walking distance of all that Happo-One has to offer...bus station, bars, restaurants, ski/board rentals, and the gondola up the ski hill....all within about a 10 minute walk. When I was looking at Hakuba for the first time, it was hard to decide where to stay and which resort to base at, but Panorama Hotel was almost perfect. Happo-One resort is great, and a free shuttle right outside the door will take you to the Goryu and Hakuba 47 resorts. Easy gear storage at the hotel, a small laundry room, and a good breakfast. The staff were all great...very helpful, friendly, and multi-cultural...Australian, Japanese, Canadian. And the Taproom just downstairs is great if you like beer! My son and I stayed for 5 days and we both enjoyed it. It's not a 5 star hotel or a resort hotel, more of a budget/family-friendly hotel. It's dated with older carpet, and our room smelled a bit musty, but that's to be expected with sweaty skiers and snowboarders coming and going all day! Nothing a little air freshener doesn't fix.
• Rebecca (7/5): -
• Gordon (6/5): Basic and ticks the boxes - Staff were friendly and the location was convenient for ski bus and town. The room was big but I did stay on my own and great views of the mountain. The room wasn’t that comfy - couldnt control the heating and the bathroom was weird. Very basic standard breaky which appeared to be standard for this area of Japan.
• Thomas (8/5): Great accomodation that caters to western guests who don't want to leave their comfort zone. - Staff service was outstanding and the rooms were comfortable and clean. There is no common room area or space to hang out with family or friends except the bar / restaurant which is not open except for breakfast and after 4pm. You typically have to book a table after 4pm for dinner and you can't just chill. Only western style breakfast available. some rice and miso soup would have been a great break from eggs and baccon.
• Meck (7/5): - Onsen was lovely at end of a long day and so convenient having a bar in the hotel The rooms are a bit outdated but the beds were super comfy!
• Clair (9/5): Great! - Continental breakfast was great and tasty. N/A
• ryanjeromb (10/5): -
• TAKUMI (9/5): -
• vasale (10/5): -
• Giles (9/5): -
• Rich (9/5): -
• Ben (10/5): Good location, rooms were comfortable and staff were really helpful - Centrally located and staff were very helpful
• Aliceson (9/5): -
• Mavis Lai (9/5): -
• Melissa (9/5): Great location in Happo with Comfortable Rooms - The location is awesome for a skiing holiday - walkable to Nakiyama area of Happo, Happo bus terminal, and there is a shuttle stop right outside for Hakuba47/Goryu. Also walkable to the many bars and restaurants in Happo village, fit people can walk to the Happo Gondola (though there is a nearby shuttle stop as well). The family room was a good size for 2, would be squishy with older children. The onsen scratches an itch, but isn't anything special. The included breakfast was decent, though repetitive! Beds and rooms were comfortable, I would stay again. From the cost you might expect luxury, but reset your expectations to a ski lodge-type accommodation and you'll be happy. The bathrooms are not great - very small, no japanese toilet (!) and a handheld shower. We had an onsen each day just so we didn't have to shower in the room.
• Marie (8/5): -
• ALEKSANDR (10/5): Чисто , удобно , отличный персонал. Буду рекомендовать! 👌 - All good !!! 👍👍👍🫶🫶🫶
• Kate (7/5): Clean, close to Happo 1 restaurants, nice to have brewery onsite, yummy wings, great boot room, a little overpriced for - Clean and good location. Quiet rooms Staff were not up to date with transport/ lift closures/ directions. No coffee for those leaving before 7am for early lifts.
• Aiellomi (10/5): Comfortable accomodation for a wonderful ski experience. - Great location. Yes you are paying for being at the snow but the hotel was awesome. The staff were super friendly and very responsive, they just made the experience enjoyable. Also, having the bar down stairs (another reason I chose the place) was perfect. Kids could hang in the room while we were downstairs having some adult chill time in a lovely atmosphere that wasn’t too big but comfortable. Plus the beer was great so many choices… be sure to get the beer card! The Onsen after skiing is always a win and a heart breakfast in the am before heading to the snow was great. It’s a popular place so if interested get in quick. Nothing to be honest.
• Bradley (9/5): -
• Lucinda (8/5): The Panaroma hotel suited our family of 4, staff were very helpful, buses at the front door to ski fields & short wa - Well located hotel with good breakfast, drying room, washing machine and Onsen on site. Bathrooms are small and basic, more variety for the breakfast would have been good
• Peter (9/5): -
• Deborah (9/5): had a wonderful time - Breakfast, onsen and friendly staff
• Dear (10/5): - Great hotel, nice buffet and meal/tap room for the end of the day. All the staff were friendly and helpful.
• Rick (8/5): - Location was good - but closer to restaurants would have been nicer. some variety in breakfast would have been nice
• Paula (9/5): -
• Marisa (8/5): -
• Tim (10/5): - Love the pick up and drop off service from the train station during winter. Made our life easy!
• Kiyoko (10/5): 最高♪ - 素泊まりでの滞在。宿泊料がとてもお手頃で、清潔感もあり、マウンテンビューのロケーションも美しく、大浴場まで！駐車場もホテルのすぐ前にあるので移動の必要もなく、全てが期待以上でした♪ 大浴場が夜２２時までだったので、もう少し遅くまで入れると尚嬉しいです…
• Chisato (8/5): 期待以上だった - 朝食が美味しかった
• kouji (8/5): - 部屋は、とても綺麗でバス・トイレ付。 朝食は２日間洋食のバイキング。沢山の種類ではありませんが全く問題なく美味しかったです。夜タップルームで飲んだビールも種類があり美味しかったです。外人さんがスタッフでおり、気さくに話せ高校生の娘にはいい体験だったと思います。また機会があったら利用したいと思います。 大浴場がコインロッカーがないので貴重品とかは持っていけない。入浴場が人が少ないとはいえ、荷物があり心配でゆっくりはできなかった。
• Masaru (8/5): -
• Brian (8/5): - Staff were great
• Joel (9/5): Had a wonderful stay and would certain return - We really enjoyed our stay. They staff we extremely friendly and helpful. It was awesome having a cooked breakfast every morning and an onsen at night. Missed the Japanese toilet :)
• Catalina (10/5): Great place to stay for a ski break. - Clean, spacious, they provide limited shuttles in the morning for the nearest slope and shuttle from train or bus station for arriving guest. The onsen was a wonderful addition. Location is close to bus station, slopes and restaurants, but the lack of sidewalks makes it pretty dangerous to move around in the winter with ski gear, especially when traveling with kids, sharing narrow ice covered roads with busses and cars. This may be related to the way the town is designed rather then the property’s fault, just be aware.
• Dinh (6/5): Convenient location, very nice front desk staffs, but everything else were below average. - Walking distance to town and the lifts. Rowdy at night due to the taproom downstairs. I heard guys talking loud outside when I was in bed at 2am. Breakfast was a big disappointment! Why serve Australian meat in Japan? Subpar quality food.
• seth (9/5): -
• Sarah (10/5): Excellent value for money - Very friendly and helpful staff, hotel was clean and tidy, excellent value for money -
• Jonah (10/5): -
• Akkadech (7/5): -
• Syahirah (9/5): Comfortable, cosy and feels homely! Staff were friendly and we truly enjoyed our stay there! - Location is great, there is a Lawson nearby! Hotel staff were friendly. Loved the onsen too! More variety for breakfast would be great as the bread were similar everyday. To have some board games for rent would good too!
• Fiona (10/5): Awesome trip - Staff were so helpful and friendly. Having taproom on site was great as could just go down and have a drink and great outlook. Taproom is popular, just remember to book table or you could miss out.
• MuthuVinayagam (10/5): Awesome stay and view. Stayed true to the name of the hotel - Amazing view from the room. Decent breakfast. Great staffs Size of the bathroom is small
• Samy (10/5): We loved our stay here. Beautiful traditional house which looks better IRL vs. pictures - Traditional house, unique vs. typical hotels. Love the wooden bathroom. Comprehensive facilities, including washing machine It can feel a bit small at times but typical of Japan
• Waterhouse (8/5): -
• Catherine (10/5): Loved it! - Friendly and helpful staff. It was a great location to access ski slopes and plenty of places to eat. The pub downstairs was great too.
• Natasha (9/5): - Friendly and helpful staff, great location and view.
• Jonathan (7/5): - Location and staff
• Iceberg Zainy (8/5): - The price was right
• faye (10/5): - Facilities were great. Staff were very friendly and helpful with directions. Our room had a great view of the snow mountains and so did the breakfast area. Toilet was rather small but usable otherwise. Pillows were quite small and flat.
• Keith (8/5): Very enjoyable - Very friendly service and great location
• Liyifan (10/5): -
• Gary (10/5): Perfect for a trip to the snow. - Great restaurant and beers downstairs. Super friendly and helpful staff, they picked us up, arranged our ski hire gear and instructor. English speaking too. Just a bed in the room, nowhere to sit.
• 雅淳 (10/5): -
• sunil (9/5): Affordable , Good breakfast food with comfort. - Location is perfect , i travel with my friends for hiking happo-pond , it was very near from the ropeway , room was super comfortable. breakfast was simple and best .
• Hibari (9/5): - Amei a vista do quarto 😍
• Sumarn (9/5): - ที่ตั้งของโรงแรม ตื่นเช้ามาเห็นวิวภูเขาสวยมาก ห้องน้ำเล็กไปนิดนึง
• Vincent (10/5): -
• ながい (10/5): 満足 - 近隣にお風呂やご飯屋さん、コンビニがある 部屋の出入口扉の建て付けがちと悪い
• RYOTA (10/5): -

Photos