Smugglers Cove Holiday Village

Location: 45 The Lakes Way, Forster, au

Star Rating: 4 Stars

Property Type: Holiday park

About this Property

Important Information

Policies

Check-in: 02:00 PM - 05:00 PM

Check-out: 10:30 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Family rooms
• Pets allowed
• BBQ facilities
• Fax/photocopying
• Facilities for disabled guests
• Shared lounge/TV area
• Kid meals
• Shared kitchen
• Kids' outdoor play equipment
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Billiards or pool table
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Games
• Concerts/live shows
• Private picnics
• Exercise/lap pool
• Japanese garden
• Golf cart
• Fishing nearby
• Swimming nearby
• Water tubing nearby
• Charcoal grill
• Paddle boating nearby

Rooms Available

• Pet Friendly Cabin

  This cabin features a balcony, DVD player, kitchen, bathroom and air-conditioning. The main bed has all linen supplied. Additional linen available is at a charge of $17 per person and is to be paid upon check in.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • DVD player
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Toaster
  • Linen
  • Dining table
  • Outdoor furniture
  • Clothes rack
  • Cots

• Double Room - Disability Access

  This open plan self-contained cabin with an additional 2-single bedroom has a balcony and air-conditioning.It provides full wheelchair access with a rail support above the main bed. The main bed has all linen supplied. Additional linen available is at a charge of $12 per person and is to be paid upon check in. This room is not pet friendly.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • DVD player
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Toaster
  • Linen
  • Dining table
  • Outdoor furniture
  • Clothes rack
  • Cots

• Two-Bedroom Cottage 6

  This fully self-contained 2 bedroom cabin has a balcony with a BBQ. It also includes a DVD player, kitchen, bathroom, air-conditioning and cable channels. All linen is provided. This room is not pet friendly.

  Max Occupancy: 6 (6 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • DVD player
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Alarm clock
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Toaster
  • Barbecue
  • Linen
  • Dining table
  • Outdoor furniture
  • Clothes rack
  • Cots

• Deluxe Family Room - Top Deck

  This beautiful three bedroom self-contained cabin features additional BBQ, spa, laundry and FOXTEL. All linen is provided. This room is not pet friendly.

  Max Occupancy: 9 (9 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • DVD player
  • CD player
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Alarm clock
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Toaster
  • Barbecue
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Clothes rack
  • Cots

• Large Two-Bedroom Bure

  This beautiful two bedroom self-contained cabin features additional BBQ, laundry and FOXTEL. All linen is provided. This room is not pet friendly.

  Max Occupancy: 6 (6 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • DVD player
  • Fan
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Alarm clock
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Toaster
  • Linen
  • Dining table
  • Outdoor furniture
  • Clothes rack
  • Cots

• Standard Studio - Buccaneer

  This open plan, self-contained cabin (with an additional bunk room) has a balcony, DVD player, kitchen, bathroom and air-conditioning. All linen supplied. This room is not pet friendly.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • DVD player
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Toaster
  • Linen
  • Dining table
  • Outdoor furniture
  • Clothes rack
  • Cots

• Family Room - Buccaneer 6

  This 2-bedroom cabin has a veranda, DVD player, kitchen, bathroom and air-conditioning. All linen supplied. This room is not pet friendly.

  Max Occupancy: 6 (6 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • DVD player
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Toaster
  • Linen
  • Dining table
  • Outdoor furniture
  • Clothes rack
  • Cots

• Family Room - Buccaneer 5

  This 2-bedroom cabin has a balcony, DVD player, kitchen, bathroom and air-conditioning. All linen supplied. This room is not pet friendly.

  Max Occupancy: 5 (5 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • DVD player
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Toaster
  • Linen
  • Dining table
  • Outdoor furniture
  • Clothes rack
  • Cots

• Double Room with Pool View - Islander

  This single bedroom has an open plan living area, a balcony, DVD player, kitchen, bathroom and air-conditioning. All linen supplied. Please note that the bunk beds can only accommodate children. This room is not pet friendly.

  Max Occupancy: 4 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • DVD player
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Toaster
  • Linen
  • Dining table
  • Outdoor furniture
  • Clothes rack
  • Cots

• Two-Bedroom Cottage 5

  This fully self-contained 2-bedroom cabin has a balcony with a BBQ. It also includes a DVD player, kitchen, bathroom, air-conditioning and cable channels. All linen is provided This room is not pet friendly.

  Max Occupancy: 5 (5 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • DVD player
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Toaster
  • Barbecue
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Clothes rack
  • Cots

Guest Reviews

• Potter (7/5): -
• Samantha (7/5): will be back loved the area for a short trip with our dogs - the location and the grounds perhaps the sofa very uncomfortable but okay for a short stay
• Jordan (8/5): I would stay again - Quite perfect location heaps for the kids todo The lock on the door a dead lock lock would be better to keep kids in
• Robert (7/5): -
• Guest (10/5): -
• Alana (8/5): Perfect family holiday - Perfect for kids Great spot
• Hetherington (9/5): - Its a great park especially for the kids they love the pools. Had an issue with camp kitchen being booked out for a residents private part. But no notification or signs mentioning anything regarding the party. We booked 4 sites & a cabin. The problem wasn't the party it was the way it was handled.
• Greg (10/5): - Wonderful place to stay. Very clean Everything was perfect
• Courtney (10/5): - We loved our time there will absolutely be back!!
• Thelma (8/5): I like the place and enjoy my stay except for my son and my husband they’re just stay in the cabin and doing nothing - Close to the shop I like the property except the people was on holiday with me
• Kim (10/5): -
• Nicole (10/5): Was a beautiful stay - loved that is was kid friendly There wasn’t anything we didn’t like
• Cathy (10/5): -
• Lee (8/5): - The pool was awesome, my 3 granddaughters spent hours swimming. The only down side was that our cabin was a bit of a walk to the pool.
• Craig (8/5): -
• Malcolm (9/5): -
• Papesch (10/5): -
• Leigh & Mark (8/5): Great location for a family holiday. - Our cabin was spacious and had everything we needed for our stay. The bed was comfortable, the kitchen had all the appliances and equipment we needed. Suitable for families and worked well for us a couple for a couple of nights. It was a little further out of town than we would have liked but still close to shops and other venues such as the bowling club.
• Mark (9/5): - Perfect for kids
• Dahal (10/5): Very nice and best part was pet friendly. - Yes NA
• Amaelie (8/5): -
• MALCOLM (8/5): Great for families. Staff are great. Short drive to beach and center. River access via park a bonus - The pool area and amenities are great for young families Nothing bad. But would be better to have a card access system rather than existing pin code access.
• Daniel (9/5): -
• Sally (10/5): Staff very accommodating and facilities awesome - Staff were very accommodating and facilities amazing Had to go home
• Vicki (8/5): - The pool , put put golf, friendliness, and location (close to shops, beach and other facilities
• YAN (10/5): -
• Katherine (9/5): -
• Dean (9/5): -
• Louisa (8/5): -
• Russell & Joanna (9/5): -
• Chris (9/5): -
• Theresa (9/5): -
• Kaushilya (4/5): - The location was excellent It advertised they got pool which wasn't clean. The pool game was shut down. And the room was very cold the fan heater wasn't heating weĺ we stayed for 3 nights
• Emmett (7/5): - Friendly service, Sharon was amazing, looked after us at checkin, very accommodating & provided great service. Rooms were spacious. Conveniently located. Spa bath was spacious. Pool - Main pool with slide was closed. The pool that was open was covered in duck poop & not well maintained. Warranted it was winter season but we booked this place based on the pools being a facility available for kids & for recovery after rugby tourney. Beds - Triple bunk bed was very uncomfortable, the mattress was definitely past its use by date. Laundry - being told to wash your sheets & towels to reuse was not ideal & the frontloader washing machine had mould on the rubber part of the door indicating a lack of maintenance. Sink basin - tiny could barely fit standard basin accessories for 8ppl in a family room. Shower small. Toilet fan sounded like it was on its last legs. No dustpan. TV - foxtel did not work, movies would stall or show no signal. $900+ for 2 nights with these experiences is definitely not value for money.
• Clark (10/5): - Very beautiful place
• Ben (9/5): Superb -
• Karen (7/5): Good - Location, pet friendly The bathroom very small, not enough warm blankets for winter time.
• Therese (6/5): It was clean and clean as reasonably priced for two nights - Proximity to golf It is very tired and run down. The water in the bathroom sink makes a loud noise when you turn it on. The mattress isn’t very comfortable.
• Lesley (6/5): Pleasant -
• Brett (10/5): Exceptional -
• Carolyn (10/5): Lots of fun things to do. - The cabin was cosy and comfortable. There were plenty of activities for kids (that us adults played with too 😄). It was only a few minutes drive to shops, beach etc. The staff were so great. Can't wait to go back. N/a
• Wallace (8/5): Very good -
• Jinks (10/5): Exceptional - Cleanliness and convenience shopping centre is five minutes away Nothing
• Suzan (10/5): Exceptional -
• Erica (8/5): Very good -
• Zhu (4/5): Disappointing - swimming pool is great. Wi-Fi is not working at all.
• Kim (10/5): Exceptional -
• Ahmed (8/5): Very good - Location Wifi Odour in cabin
• Ilija (10/5): Great location and place - Always stay at smugglers when i can and always is 100% Nil
• Resma (1/5): Bad - I booked for 1 single bed , 1 double bed, and 2 bunk beds cabin - but I was given 1 double bed and one bunk cabin without any refund. The storve was not working well. Hard to do any cooking. No more amenities except hand wash.
• Jun (8/5): Very good -
• Ethan (1/5): Bad -
• Timothy (10/5): Exceptional -
• Broderick (10/5): Exceptional - Great for the kids to go fishing from the bank in the park. Nice and quite. The fridge in our cabin needs to be replaced/serviced as it doesn't get cold. Other then that we loved everything about the place.
• Liza (9/5): Relaxing and fun for the kids - Kids loved the park, arcade and especially the pool. The cabin was facing the camp grounds with beautiful trees which we loved. The lady at reception was lovely, very helpful and friendly. Nothing at all to complain about
• Stacey (6/5): Pleasant -
• Jacquelyn (10/5): Absolutely amazing, will be back for our future yearly visit 😍 - Absolutely perfect for kids.
• Sean (8/5): Very good -
• Nene (8/5): Very good -
• Ruth (10/5): Exceptional -
• Rebecca (10/5): Forster - Lovely location & great play areas for kids .
• Shannon (6/5): Pleasant -
• Raymondlou31 (10/5): Exceptional -
• Liprini (10/5): friendly staff, great park the whole family loved it , the pools playground tractor rides everything - the whole park was great small beds
• Stephen (9/5): Superb -
• Robyn (8/5): Great break to my journey - Location Some aspects were a bit outdated, eg the boom gates - had to get out of the car to enter code and the paint showing where the pads were was old and exceptionally unclear
• Holly (9/5): Superb -
• Lyn (6/5): Pleasant - Birdlife, trees Dated, very cold Long distance from town centre
• Orlando (9/5): Superb -
• Jonathon (10/5): amazing experience - lots to do - staff were amazing - Great for Kids everything was fantastic
• Sung (9/5): Superb -
• Diane (4/5): Disappointing -
• Vicki (8/5): Very good -
• Jessica (2/5): Staff were lovely but booking.com needs to pay us money back - Gardens The pube in our bed and the heater didn’t work, sheets were dirty, shower was terrible and dirty water, the front door of cabin was not on tracks properly. No extra blankets or pillows. Towels were damp.
• Santo (10/5): Best place to stay in Forster heaps to do close to everything - Very clean, friendly staff great amenities and stuff for the kids to do There was nothing I didn’t like about the property if I had anything to say it would be pricing but in saying that it would cost a fortune to keep park running as well as staff who go out of way to entertain kids great job
• Lisa (10/5): Wonderful time will be back - Just loved the whole atmosphere of the park it was Easter they had activities for the kids and it was great Amanda and her mum went above and beyond for me who left a bag of brand new items in the room and they were just wonderful and sent them to me There friendliness was so beautiful and I will definitely be coming back next year thanks again
• Stephanie (5/5): think it’s good value for money if you have kids - activities for kids mozzies/size of cabins
• Taylah (8/5): Wasn’t to bad just the mosquitoes were the issue. - Love all the facilities and very friendly and helpful staff the kids and myself had a good time. To many mosquitoes as soon as you walk out of your door your getting attacked by them hard to have a good time when your getting bitten all the time.
• Belinda (8/5): Excellent stay - close to town - Close to everything, staff accomodating & friendly, accomodation though dated was fine for sleeping in. The parking spot was a little tight& tricky in a 4WD
• Susan (10/5): Fabulous. - Great location, fantastic pool and perfect for younger and older children.
• Emma (10/5): Perfect family getaway, cannot wait to return! - We loved the grounds, everything was very well maintained, clean, tidy and exceeded expectations. Pools were all sparkling clean and so much fun! Cabin was very clean and had everything we needed as a family with a baby and toddler. Activities were well advertised, on time and perfect for a wide range of kids ages. Checked in late at 10.30pm and it was a breeze, clear instructions were emailed and key safe was simple to use. Not much we didn’t enjoy, I’d only say to bring insect repellent but that’s nature and not a fault of the property. Perhaps a spare set of sheets for each bed would have been handy but a simple request to reception was easily provided.
• Jessica (7/5): Great pool and poolside cabins. Staff helpful and accomodating. - Gorgeous pool and view from the poolside cabins. Staff were very helpful and accommodating. We originally booked a non poolside cabin and we arrived and it was average. It was run down and didn’t feel like a holiday location at all and it felt grubby. We then paid for an upgrade to a poolside cabin. The main bed in the poolside cabin was only a double.
• Brett (8/5): Very good -
• Amanda (8/5): Lots of fun, definitely a place for the whole family! - Pools, kids play areas, BBQ areas, games room, river, putt putt golf, tractor rides was all a hit with the kids, holiday park set up was lots of fun, Salty saying hello to us every day was a hit with the kids over all lots of fun we will definitely be back again for another holiday 😁 Having to leave to go home. We didn't stay long enough. Next time will be staying longer.
• Nene (7/5): Good -
• Amber (10/5): Exceptional -
• Ricky (6/5): Pleasant -
• Prue (10/5): Exceptional -
• Kimberley (10/5): Exceptional -
• Gustava (5/5): Passable -
• Ross (3/5): Overpriced, Poorly maintained - For off season we paid $188 per night for standard cabin for two people that’s poorly maintained. The handle on shower tap kept falling off when in shower. No hot water out of tap in bathroom basin to wash hands after using toilet. No bathmat for slippery tiled floor, had to use hand towel on floor. The air-conditioner took at least 5 hours to cool small cabin down. BBQ area is a disgrace with furniture that’s rickety, they’ve also covered the uneven ground at bbq area with fake grass and I saw to elderly people trip. Take $1 coins to bbq area as it’s not free. Overall, it’s very run down.
• Kimberley (10/5): Exceptional -
• Sam (7/5): Good -
• Karen (9/5): Superb -
• Tracy (7/5): Adequate - Location good Cabins are very tired. 2 cars to our cabin and unable to find parking in the visitors area. Brought 2nd vehicle in to take in bags and approached by staff member telling us to get the 2nd car out. He could have been more polite about it.
• Luke (4/5): Disappointing -
• Amanda (1/5): Won’t be returning! - Pool facilities are ideal for children and family however the need for aeroguard around the pools is essential. Mosquitoes are an issue and make the experience around sitting around the pool uncomfortable. Cabins were selected as pool view based on the information supplied by Booking.com however we were advised that this was a fault of Booking.com and did not receive cabins anywhere near the pools for “pool view”. Upon arrival we found another users dirty tshirt left in the cabin, when staff were approached around this we were assured that the cabins are inspected twice over before arrival. This is doubted as later that night when making the bunk beds for our children we found rodent faeces on the top of the sheets. This was documented and forwarded to staff via email with them only responding after we checked out on Sunday showing minimal accountability. As noted the mosquitoes were a concern and made the weekend uncomfortable. Additionally, we would like to have been informed that the barbecues, washing machines and dryers on site are additional charges and $1 coins are required. Foxtel is also highlighted as an inclusion on the front signage however not all cabins are offered this. Staff have been well informed of our concerns.
• Dave (10/5): Exceptional - Enjoyed my stay here I will stay again when I'm in the area! Nothing to add.
• Cheleen (10/5): Exceptional - The pool with slide was awesome
• Kenneth (10/5): Exceptional -

Photos