The Hotel at Sunland Park Casino El Paso, an Ascend Collection Hotel

Location: 1202 Futurity Drive, El Paso, us

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 04:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Non-smoking throughout
• Wheelchair accessible
• Allergy-free room
• Lower bathroom sink
• Outdoor furniture
• Visual aids: Braille
• Auditory guidance
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Food delivered to guest room
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Security alarm
• ATM/banking
• Shopping on site
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Secured parking
• Casino nearby
• Bulk dispenser for toiletries

Rooms Available

• Queen Room with Two Queen Beds - Non-Smoking

  The family room provides air conditioning, a tea and coffee maker, a seating area, a safe deposit box, as well as a flat-screen TV with cable channels. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Seating Area
  • Satellite channels
  • Alarm clock
  • Cots

• King Room with Accessible Tub - Accessible/Non-Smoking

  The spacious double room features air conditioning, a tea and coffee maker, a seating area, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Seating Area
  • Toilet
  • Heating
  • Satellite channels
  • Alarm clock
  • Linen
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap

• King Room - Non-Smoking/Track Side

  The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a safe deposit box. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Seating Area
  • Toilet
  • Heating
  • Satellite channels
  • Alarm clock
  • Linen
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap

• King Room - Disability Access/Non-Smoking

  The spacious double room features air conditioning, a tea and coffee maker, a safe deposit box, heating and a flat-screen TV with cable channels. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Toilet
  • Heating
  • Satellite channels
  • Alarm clock
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap

• Queen Room - Non-Smoking

  The spacious double room features air conditioning, a tea and coffee maker, a safe deposit box, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Toilet
  • Heating
  • Satellite channels
  • Alarm clock
  • Linen
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap

• Room, 1 King Bed, Accessible, Non Smoking (Racetrack View)

  1 King Bed

  350 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with premium channels

  Food & Drink - Coffee/tea maker

  Sleep - Premium bedding and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Air conditioning, daily housekeeping, and heating

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Heating
  • Shampoo
  • Daily housekeeping
  • Premium bedding
  • Free WiFi
  • Free cribs/infant beds
  • Bedsheets provided

• Queen Room with Two Queen Beds - Non-Smoking/Track Side

  The family room offers air conditioning, a tea and coffee maker, a seating area, a safe deposit box and a flat-screen TV with cable channels. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Seating Area
  • Toilet
  • Heating
  • Satellite channels
  • Alarm clock
  • Linen
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap

• King Room - Non-Smoking

  The spacious air-conditioned double room provides a TV with cable channels, a tea and coffee maker, a seating area and a safe deposit box. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Seating Area
  • Satellite channels
  • Alarm clock
  • Cots

• Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  1 King Bed and 1 Double Sofa Bed

  336 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with premium channels

  Food & Drink - Coffee/tea maker

  Sleep - Premium bedding and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Air conditioning, daily housekeeping, and heating

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Heating
  • Shampoo
  • Daily housekeeping
  • Premium bedding
  • Free WiFi
  • Free cribs/infant beds
  • Bedsheets provided

• Queen Room - Accessible/Non-Smoking

  The spacious air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Toilet
  • Heating
  • Satellite channels
  • Alarm clock
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap

• Queen Room with Two Queen Beds - Accessible/Non-Smoking

  The air-conditioned quadruple room features a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Toilet
  • Heating
  • Satellite channels
  • Alarm clock
  • Linen
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap

• Queen Room with Two Queen Beds and Tub - Accessible/Non-Smoking

  The quadruple room features air conditioning, a tea and coffee maker, a safe deposit box, heating and a flat-screen TV with cable channels. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Toilet
  • Heating
  • Satellite channels
  • Alarm clock
  • Linen
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap

• King Suite - Accessible/Non-Smoking

  The air-conditioned suite offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a safe deposit box.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Seating Area
  • Toilet
  • Heating
  • Satellite channels
  • Alarm clock
  • Linen
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap

Guest Reviews

• Norma (10/5): -
• Eduardo (10/5): -
• Teri (10/5): -
• Arthur (8/5): Loved the hotel. Very convenient when coming to El Paso. Will stay there again! - Great value. Close to medical facilities. Liked it! No complaints !
• Toddrick (7/5): -
• Ally (8/5): -
• Erick (10/5): -
• Abelardo (10/5): - Las camas No me han resuelto lo de mi factura
• Alix Stephanie (10/5): -
• Encinas (10/5): -
• Claudia (9/5): Tranquilo - Muy bien
• GABRIELA GARCIA ALVELAIS (10/5): - Su remodelacion No hay restaurante
• IRENE (9/5): Over all it was good . - Close to casino room was comfortable 2 things 1.the door in restroom 2.No breakfast for the price there should be a complimentary bfast.
• Queen Izzy (9/5): We love it! - Whenever we stay in El Paso we stay at this hotel. It is always clean and a good value. The chairs in the room should be more comfortable with higher backs and appropriate sized seats.
• Emma (10/5): - The hotel Met our standards as we were needing handicap walk in shower There was nothing that we did not like We like the area and the rooms
• Cheryl (10/5): -
• Kenia (10/5): - Todo estuvo muy bien La tranquilidad
• Ramona (10/5): Hermoso - Todo excelente Todo es perfecto
• FIDEL (9/5): -
• Aguilera (9/5): -
• Manuel (8/5): -
• Patrick (7/5): -
• Lauraa (9/5): - Fun location, friendly staff
• Edgar (7/5): -
• Daniel (7/5): -
• Manuel (9/5): -
• Daphne (1/5): -
• GABRIELA GARCIA ALVELAIS (9/5): -
• Olga (10/5): It was a great experience. The room was large, location is close to mational patks visited, breakfast was good also, - Great location and good breakfast choices NA
• Elijio (10/5): I will definitely be back - Very clean and quiet Everything was great
• Palma (10/5): -
• Maribel (9/5): - The location. They advertise breakfast but they don’t serve it.
• Seth (10/5): -
• Ramona (10/5): Hermoso - Hermoso todo Todo es perfecto
• Belinda (8/5): -
• Anabel (10/5): -
• Mia (9/5): -
• Joella (8/5): It was good -
• Carlos (10/5): -
• Oscar (8/5): -
• Victoria (10/5): -
• Susan (10/5): -
• Christina (10/5): Had a comfortable and relaxing stay. - The friendly staff and ease of check in. .
• Mary s (9/5): Muy agradable.!! - La ubicación y tranquilidad, la higiene, personal amable.! Que no tuviera almuerzo o restaurante en el hotel.
• Mary (10/5): -
• Terry (10/5): -
• George (8/5): Would definitely come again. - Room was very nice. Bed was comfortable. Bathroom was excellent. No breakfast on site. Although food at the casino was very good.
• Leigh (8/5): Very nice location and room with great staff. - Check in was very quick and easy. Front desk employee was very nice and helpful. Deck chair was not good. looks like it was selected for looks and not for function. Back leans far back and not usable for sitting at desk. Called front desk and they couldn't find any that were any different. The other chair same thing, back at a big angle and very low. Looks nice but not comfoRTAble.
• Argentina (10/5): -
• James (10/5): - A nice well kept room. oOn the modern side.
• Christina (10/5): Very pleasant - Very quiet. Close parking. Had to ask for a second bar of soap for the shower.
• Mia (9/5): -
• Carla (8/5): -
• Rockdrigo (9/5): Excelente ubicación. - Ubicación. Olores al exterior (cannabis).
• Yvonne (10/5): Had a nice stay , too short though - Location, environment
• Molly (10/5): -
• Maria (8/5): Great location, enjoyed the stay and will be back. - Location is great off I10. Next to the casino No restaurants available for breakfast. Or at least signage to tell me there is one. Also lack of signage or connection to casino to be able walk through hotel to casino. Or show a walkway. If there was there is no signage to tell you.
• Luis (3/5): - The tv was a nice touch to watch while being laying down on the bed. I didn’t like that the bathroom door won’t close and the bidy product in the bathroom were so timy it wasn’t enough for us to shower well.
• sophan (10/5): -
• Tyler (10/5): Great for a remote work staycation - Clean, had all the amenities I needed. Great to have a desk and good internet.
• Maria (10/5): Great stop on the way home!! - Loved having the casino in walking distance Not having complimentary breakfast
• ARMANDO (5/5): - La habitación estaba limpia pero habia un sobre de cafe abierto y la taza de baño sucia.
• Argentina (10/5): Nice. - Customer service was great, friendly, and very helpful. Room 219 the air conditioning unit was very loud, when it came on it rattled and grinding all night long.
• Stephen (7/5): Good but not a long stay site - No breakfast offered Walking distance to casino
• Christine Cabanillas (10/5): Excellent living quarters & grand facilitators! - The location & time of the year equaled excellence! No breakfast!
• Dariela (10/5): much needed relax time this place never fails - hotel always clean, restrooms clean, beds are comfortable, well in my opinion it would be way better if they had breakfast, even if its continental. would be nice, we do spend enough at the casino. I just dislike looking for a place to eat in the mornings.
• Sawatzky (7/5): Excelente - Great parking
• diana (7/5): -
• Juan (7/5): -
• Glenda (10/5): Very nice place to stay easy check in and easy check out - Location and clean wish it had continental Breakfast 🍳 No breakfast
• Carlos Eduardo (9/5): -
• Carlos Eduardo (9/5): -
• Angela (9/5): Overall, our stay was fantastic! - The room was very clean, and the staff was very kind. Although not expected, the coffee downstairs was a nice surprise. We didn't go to the casino, but if that's your plan, the location is perfect! The only thing I would change is the faucet in the shower. It was really difficult to turn on, and then you had to turn it incredibly hard to close it enough to get it to stop dripping.
• PATRICIA ANN (10/5): - Room was clean and comfortable.
• Jennifer (9/5): Great stay will definitely be back in the near future! - I believe her name was Jenny. If not im really sorry. I am bad with names. She was extremely friendly and welcoming. It was a nice change from other hotels that I have stayed at. The room wash clean and the bed was very comfortable. The room smelled of sewer. Thats my only complaint. The room was clean and the sheets were fresh and crisp. But every time the toilet was flushed there was a foul oder.
• Sergio (10/5): -
• Guo Ping (10/5): - I like that very much
• Joseph A (6/5): - Very loud neighbors. Bathroom shower faucet leaked terribly.
• Mia (10/5): -
• Joanna B (10/5): -
• Victoria (10/5): - Room so very clean, quiet and great location
• Sonya (10/5): -
• Krist (10/5): -
• Isidro (9/5): -
• Ruben (10/5): Loved my stay - Absolutely loved the hotel! It’s very clean, comfortable and in a convenient location. The staff were very helpful and nice. I would recommend
• Susan (10/5): - We stay here often and are never disappointed with the room or the staff.
• Noemy (10/5): - They were very accommodating
• Arturo (10/5): - No issues or problems. The Hotel is maintained very clean, quick access to the casino and restaurants close by. Staff was friendly and helpful.
• Jaime (2/5): - Rooms were dated every door there looked like the room had been broken into. Smelled moldy. The renovation going on upstairs is understandable, but this hotel should.be shut down completly until all renovations are complete.
• Jacob (10/5): - I had a great experience here. The staff were very welcoming, there was a nice restaurant walking distance away from the hotel, and the room was very clean.
• Maria (6/5): - I always stay is very clean The shower have a little lick and the water was so annoying i can’t go sleep was terrible
• ernie (4/5): - small rooms , smells like smoke , shampoo and conditioner not offered, inconvenient restrooms doors tv not with cable not very good for being next to the casino
• Michael (8/5): - Liked the place
• Dwight (10/5): - Easy
• Mia (10/5): - Absolutely loved staying here! The friendliest staff I’ve come across recently, and it was overall just a comfy stay.
• Jose (4/5): Drip drip - Two different rooms and both their showers were leaking drip drip drip all I heard all night as a schizophrenic. It was really bothersome. I do think Victor, though he did a good job of giving me a different room, but I don’t know if it’s the way they pipes are they just need to remodel, but it seems like those shower faucets are real drip are really leaky
• Barbara (10/5): - The hotel and staff are always great
• Crystal (10/5): -
• Asael (8/5): - Not lace to eat
• Dan (8/5): - Room was very clean with coffee maker, mini fridge, and microwave. The only issue I had was the shower Water would not get hot lukewarm was the best we could get

Photos