WoodSpring Suites Houston Northwest

Location: 5350 W. Sam Houston Pkwy North, Houston, us

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Pets allowed
• Lift / Elevator
• Facilities for disabled guests
• Non-smoking throughout
• Wheelchair accessible
• Lower bathroom sink
• Visual aids: Braille
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Screens / Barriers between staff and guests for safety
• Key card access
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Secured parking
• Bulk dispenser for toiletries

Rooms Available

• Queen Room with Two Queen Beds - Accessible/Non-Smoking

  The quadruple room features tumble dryer, parquet floors, as well as a private bathroom boasting a bath and a shower. In the well-equipped kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This wheelchair accessible quadruple room has air conditioning, a seating area with a flat-screen TV and a toilet with grab rails. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Hardwood or parquet floors
  • Alarm clock
  • Tumble dryer
  • Stovetop
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Adapted bath
  • Trash cans
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Queen Room with Tub - Disability Access/Non-Smoking

  The spacious double room features air conditioning, a seating area, as well as a private bathroom boasting a bath and a shower. Guests can make meals in the kitchenette that features a stovetop, a refrigerator, a dishwasher and kitchenware. The double room offers a flat-screen TV with cable channels, tumble dryer, parquet floors and heating. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Hardwood or parquet floors
  • Alarm clock
  • Tumble dryer
  • Stovetop
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Adapted bath
  • Trash cans
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Queen Room with Sofa Bed - Non-Smoking

  The double room offers parquet floors and heating, as well as a private bathroom boasting a walk-in shower. The well-fitted kitchenette has a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious double room features air conditioning, a seating area, tumble dryer, a sofa, as well as a flat-screen TV with cable channels. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Sofa
  • Hardwood or parquet floors
  • Alarm clock
  • Tumble dryer
  • Stovetop
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Standard Queen Room - Non-Smoking

  The fully equipped kitchenette features a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Hardwood or parquet floors
  • Alarm clock
  • Tumble dryer
  • Stovetop
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Double Room

  In the kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned double room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Hardwood or parquet floors
  • Alarm clock
  • Tumble dryer
  • Stovetop
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Double Room with Two Double Beds

  The well-fitted kitchenette features a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious double room offers air conditioning, a seating area, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Hardwood or parquet floors
  • Alarm clock
  • Tumble dryer
  • Stovetop
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Queen Room with Roll-In Shower - Disability Access/Non-Smoking

  The double room offers heating, as well as a private bathroom featuring a shower. The well-equipped kitchenette features a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a seating area, tumble dryer and parquet floors. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Hardwood or parquet floors
  • Alarm clock
  • Tumble dryer
  • Stovetop
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Standard Queen Room with Two Queen Beds - Non-Smoking

  The quadruple room features air conditioning, a seating area, as well as a private bathroom boasting a bath and a shower. The well-equipped kitchenette has a stovetop, a refrigerator, a dishwasher and kitchenware. The quadruple room offers tumble dryer, parquet floors, heating and a flat-screen TV with cable channels. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Hardwood or parquet floors
  • Alarm clock
  • Tumble dryer
  • Stovetop
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Grace (1/5): - Nothing online isn’t how the place look in person Everything places stinked and the property has roaches
• Byanica (1/5): -
• Dale (7/5): -
• Javi (10/5): -
• Elva (10/5): -
• Shalonda (1/5): - The location The attitude of the staff
• Guthridge (5/5): -
• boy (1/5): Disappointed - Nothing Everything
• Wizzy (1/5): -
• Katina (1/5): - No one was there to give my key had to go get another motel Terrible business
• Kendra (10/5): -
• Izele (10/5): -
• Ronnie (5/5): - It's in a good location, not far into the city I walked in the room, and not even 5 minutes in ,I saw a roach,only 1
• Sandra (1/5): The most disgusting place I’ve ever stayed! Do not recommend at all. - Nothing at all It was disgusting. There was extremely dirty carpet in the hall, mold slimy stuff all over the shower, hair on the bed sheets, uncovered wires sticking out (definitely a fire hazard), caked on dust on the bathroom door, brown rusty looking stuff on the floor. Mold like stuff on the lamp shade and walls. Sliding door on shower was stuck, the wall in the shower had two what’s looks like slashes with a knife. Front desk lady screaming at the computer, huffing & puffing, banging the desk and kicking the footstool.
• Ashley (3/5): Ac didn’t work elevator didn’t work had to sleep in a hot hotel all night, coming back each night the room key didn’t wo - Great area
• Dwayne (10/5): - It wasn't no breakfast If it was breakfast
• Eric (8/5): It was good - Overall comfort Laundry facilities were difficult to operate.
• Brian (1/5): - Nothing Worse staff ever
• Gayle (9/5): -
• Gayle (1/5): Horrible, horrible hotel poorly kept up cockroaches. Neither room I had AC or heat. I was locked out of my room tonight - Nothing Everything
• Melva (1/5): Wasn’t there even 30 mins and killed 5 roaches - The location Bad smell and roaches in room
• stein (6/5): - Value for money Alot of long stay families. Noisy
• Hoak (7/5): -
• Tim (1/5): -
• Vargas (3/5): - Habitación hedionda, creo que no la limpiaron! Olía horrible!!
• Erik Antonio (3/5): muy Malo , - solo la hubicacion cercas de mi trabajo olia mal tube que comprar vela's aromaticas y El aire olia mal
• Mcconico (1/5): Horrible - Roaches were everywhere n there were a whole lot of shady people living there n there were so many dogs in the hotel that smelled horrible I could not even finish checking in They needed to be closed down
• Keyuana (10/5): - N/a N/a
• Alexis (1/5): This hotel was filthy and poorly maintained, with roaches, dirty sheets, weak water pressure, foul-s - N/A This was one of the worst hotel stays I’ve ever had. The room was absolutely disgusting — there were roaches crawling around, holes in the sheets, and stains and spots all over the bathroom ceiling. The shower barely had any water pressure, which made it impossible to feel clean. The hallways smelled awful, like urine, and the carpets were filthy. To make matters worse, the cleaning staff left their baskets of dirty laundry right in front of the elevator, blocking the way. The back doors were left wide open, which made the place feel unsafe and poorly managed. Honestly, this hotel needs a serious overhaul. The lack of cleanliness, safety, and basic care for guests is unacceptable. I would not recommend staying here until major improvements are made.
• Zachary (6/5): - The bed wasn’t clean. The bed frame had debris from the last person that stayed in there.
• Jordyn (10/5): - Good place
• Jessica (10/5): - Great
• Ricardo (6/5): - The space of rooms, bathroom Lack of staff accessibility, lack of full cleanliness in room
• Karla (1/5): Smelled nothing but cigarette in the halls - Roaches as soon as we walked in the room
• Melissa (2/5): - All I can say the properties fine, but the receptionist sat on the phone from the time I was there didn’t even look at me cause she was on the phone with her friend on her iPhone luckily, I knew what I was doing so I laid out the proper things that I need ID credit card because she was very involved in this conversation. Then I needed something so I walked back down. She’s still on the phone and was exceptionally rude. I’m very laid-back so I didn’t say anything you know.
• Karen yamileth (4/5): Terrible Lugar❌️ - Ubicación, cercano al lugar que necesitábamos visitar. No parece hotel sino como un vecindario, hacian ruido, niños llorando, olor a comida que cocinaban, aunque decia que era no fumar se sentia olor a cigarro y pienso que otro tipo de sustancia, personas algo extrañas como drogadictos, vagos, nos encontramos en el área de lobby, personal nada amable, la alfombra del pasillo que da a las habitaciones esta sucia, mal olor y manchada, camas malas y nada cómoda, decía que tenía cocina pero no había ollas ni utensilios para cocinar, no tiene smart tv es antiguo, el aire en malas condiciones, nunca limpiaron ni nos cambiaron toallas, tuvimos que ir personalmente a recepcion y la muchacha nos dijo que no tenían limpias teníamos que regresar en 2 horas para que nos dieran unas nuevas, increible en un hotel. No se porque booking lo tiene.. para un turista es lo peor.. no se alojen en este hotel si viene en familia es una fea experiencia, eviten tomar esta opción.
• Sheri (4/5): - Expect roaches of various sizes and management will admit it’s a problem but they only require the minimum for pest control. There is also a lot of illegal activity late at night, as in prostitution and other things in the parking lot. Several broken down vehicles in the parking lot as well. Staff…. There is rarely anyone at the front desk.
• Okwuchukwu (3/5): -
• Jose (2/5): Really bad experience! - Microwave didn’t work, tub was clogged, if you need clean towels you will get charged extra, in 6 nights they never asked to clean the room or dump the garbage, filthy carpets on halls, roaches, most of the time nobody at the reception, smoke and weed odors all over the place, very bad experience, our home ac was broken and needed a place to beat the heat while get it repaired but we were really uncomfortable that we ended up using it most of the time only at night to sleep, very bad experience 👎
• Valencia (2/5): - The hotel needs major upgrades
• Diana (10/5): - This hotel is a quick 15 minutes or so from EVERYTHING. The staff is very helpful and the atmosphere is laid back. The rooms are clean and spacious, with plenty of storage. The laundry room has 8-10 dryers, and 5-6 washing machines, so I never had to wait for someone to finish to do laundry. The front desk is not 24 hours, but you can call an employee after hours to help you, and they're there within 5 minutes. The bathrooms are larger than most, and they are also pet friendly. Loved my stay here.
• Darren (2/5): - Dirty, place has roaches
• Shiquera (2/5): - Roach infestation
• Gamingwithzaria (10/5): - Was pretty good for a decent price no complaints area was good stores near by room was clean .
• Townsend (8/5): Very good -
• Peyton (4/5): Disappointing -
• Deshawn (2/5): Don’t do it - Horrible was told I had to pay for clean towels was attacked by fleas while checking in.. was never greeted staff wasn’t very polite
• Demetrica (6/5): - It was all cool until I saw some ROACHES
• Priscilla (6/5): - Well the good thing was the hotel is clean:). On our level sometimes the hall was smelling musty . The room was clean no roaches thank goodness. But if u use the towels and need more u have to pay 3$ for another towel which is crazy.Along with no dishes provided and also they don’t do any service for you so ur bed won’t be made after a couple of days nor trash picked up for you. I felt safe though.
• Carlos (8/5): - Nice cozy stay
• wilden (8/5): - Enjoy the stay
• Patrice (10/5): Enjoy the weekend - We nice place and peoples Nice
• johnny (8/5): - This was a great stay. Inexpensive and felt very comfortable. I think I just had a bad experience due to a neighboring room who had a tenant who smoked cigarettes in their restroom and the odor was going into my room. Also the tenant has music playing all night and I could hardly sleep. Other than that, I loved everything in it. It was spacious and clean! Even after this experience I would still have another stay!
• Anthony (8/5): - Clean facility. Good amenities: food refrigerator. Stove top. Large microwave. Smart tv with good resolution.
• Galyssa (8/5): - all together nice just a noise issue.
• Amy (2/5): - The room floor was sticky, smelled like bleach at first and then later had an awful smell to it.
• Clara (4/5): - The room smelled awful like someone smoked in it and then there was a stench there to cover up the smell.
• Courtney (2/5): - Someone started shooting in the parking lot on my second night staying at this property, I had to call downstairs twice because the people above me were too noisy and they were still loud the rest of my stay, and I saw a roach in my room along with some strong odors coming from the halls along with my room
• toney (6/5): - No iron in rooms. Little smell on initial entrance. Tub didn’t drain. Just somewhere to lay your head.
• Monica (3/5): Don’t stay there, cause you get what you pay for - The location was near my loved ones The property run Down. The room smelled moldy there was the toilet paper roll holder was missing a handle. The light in the Mirror was out. The door clamps needs to be adjusted. The bed was comfortable and I slept. I had a view of my vehicle from my window. That’s all I have to say about that.
• Joseph (9/5): Superb -
• Geraud (6/5): Weirdos ! - Very weird people stay here. People are very rude and won't say thank you when opening door for them or holding the elevator door for them. People fighting, fussing in their rooms. Just weird customers all around. Nice staff. Bed hurts my back. Shower pressure was awesome ! Customers had hard time controlling their loud anxious dogs. Heard a cat in on if the rooms meow all night.
• Joesph (6/5): - Did not appreciate the fact we had to pay for rolls of toilet paper. House keeping never came by to see if anything was needed. Elevator went out they waited hours befire calling for service.
• Logan (1/5): Bad - Location DO NOT STAY HERE THE ROOMS ARE NOT CLEAN, THE AC UNITS ARE BROKEN, AND YOU GET 1 PILLOW PER BED. Our AC unit was broken and making the loudest possible noise that prevented us from sleeping or even hearing each other talk but the hotel refuses to even offer a refund because they claim the room was still livable. IT WAS NOT! SAVE YOUR MONEY!
• Kayode (5/5): it's a budget stay - the location was good Poor room service, the phone intercom wasn't working, no toothpaste, no bath soap etc
• Paul (10/5): Exceptional -
• Sylvia (2/5): - Terrible conditions , was an extended stay and did not offer the amenities, no linen , towel changes , rooms had crumbs on floor, roaches in bathroom , rooms smell like dog , bedspread smell like dog: there was dog urine in the elevators, and hallways dirty with food crumbs . I did get a full refund . Do not recommend this place for any lodging .
• April (4/5): - The first room did not have a deadbolt so I was switched to another room. The AC unit was loud and the bathroom was covered in small roaches crawling everywhere. I wish I was get refunded for my stay
• Isaac (2/5): Wasn’t pleasant - I couldn’t iron my clothes as they didn’t have any and I couldn’t go for my occasion Location
• Areylia (10/5): Exceptional -
• Mashia (8/5): Very good -
• Deadra (8/5): Very good -
• Oconner (9/5): Superb - Comfortable No pool
• Darlene (10/5): Houston Holiday - The initial customer service personnel was off the charts PROFESSIONAL friendly and helpful . I had an okay experience with another team member on 04/27/2025 when I extended my stay for one more day. This team member proceeded with the vibe of I seemed to be bothering her for adding another day.
• Olivo (10/5): Exceptional -
• Ceniceros (1/5): We didn’t stay it was terrible - Nothing The rooms smelled really bad, it felt really dirty in there we didn’t stay we walked out.
• Ameer (6/5): - Random charges as I already paid
• Shay (6/5): - The staff was amazing! And the room was clean and nice too. I did see a roach in our room on the table. The hallways smelled heavily of weed & lots of smoking in the parking lot as well. Probably won’t be staying again.
• Hassan (10/5): Exceptional - The room was beautiful and the shower was perfect. It was better than some so called 4-5 star 🌟 hotels I've spent major money on and received less... It had all the amenities, and it is in s great location. The host at the front desk or awesome and very helpful with all needs. The hotel looks better in person...
• Keithroy (1/5): Bad -
• Rosa (10/5): - Great all around
• Christian (10/5): - Staff members Were really nice and helpful . room was freshly clean . 10 out of 10
• Brandy (10/5): - Yes
• David (6/5): - Water was not clean
• Tommy (4/5): Disappointing -
• Brandon (2/5): - Place was overbooked and I still haven’t received my refund
• Eric (2/5): - Run down.
• David (8/5): - Some carpet are extremely dirty, even in rooms. Sometimes as consecuence I can smell something wrong.
• Tyrion (1/5): Bad -
• Sui (2/5): - It’s very loud at late night and smell really bad
• Pamela (2/5): Very poor -
• Lola (10/5): Exceptional - No roaches The front desk closes at 10 pm so you have to wait for someone to answer or come to help you. I wasn’t aware before I got there and didn’t know how to call right away
• Jerashalyn (10/5): Exceptional -
• Emrah (2/5): - Betbat
• Jennifer (10/5): Exceptional -
• Michelle (10/5): - Na
• Kedria (1/5): Bad -
• Nikki (9/5): Superb -
• Thabit (6/5): Roach motel - Staff was friendly but they have roaches and promised me a $50 refund that I never got.
• Melissa (6/5): - Not Bad, the Hallways kinda smell funky but other than that fine.

Photos