Residence Inn by Marriott Columbia West/Lexington

Location: 122 Mathias Road, West Columbia, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 04:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Pets allowed
• Grocery deliveries
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Free wired internet
• Offsite parking discounted rates available
• Internet access
• Secured parking

Rooms Available

• One-Bedroom King Suite with Sofa Bed and Roll-in Shower - Mobility and Hearing Accessible

  Max Occupancy: 3 (3 Adults)

  • Hearing accessible

• Two-Bedroom Suite - Hearing Accessible

  Max Occupancy: 5 (5 Adults)

  • Hearing accessible

• King Studio with Sofa Bed and Adapted Tub - Mobility and Hearing Accessible

  The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Adapted bath
  • Hearing accessible

• Two-Bedroom Suite with Roll-in Shower - Mobility and Hearing Accessible

  Max Occupancy: 5 (5 Adults)

  • Hearing accessible

• Suite, 1 Bedroom

  1 King Bed and 1 Double Sofa Bed

  580 sq feet

  
  

  Layout - Bedroom and dining area

  Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)

  Entertainment - 40-inch Smart TV with cable channels and Netflix

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Sleep - Bed sheets

  Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels

  Practical - Iron/ironing board, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning

  Accessibility - Height-adjustable showerhead, transfer shower, smooth flooring in room, lever door handles, low-height view port in door, high pile carpet in room, closed-captioned TV, low-height electrical outlets in bathroom, grab bar near toilet, visual fire alarm, and low-height door lock

  Eco-friendly - Energy-saving switches and recycling bin

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Desk
  • Microwave
  • Dishwasher
  • Private bathroom
  • Kitchen
  • Alarm clock
  • Oven
  • Stovetop
  • Transfer shower
  • Daily housekeeping
  • Free Local calls
  • High-speed internet access
  • Separate dining area
  • Free WiFi
  • Free cribs/infant beds
  • Bedsheets provided
  • Smart TV
  • Laptop-friendly workspace
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Height-adjustable showerhead
  • Visual fire alarm
  • Lever door handles
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Desk chair
  • Energy-saving switches
  • Smooth flooring in room

• King Studio with Sofa Bed

  In the kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The suite offers air conditioning and a tea and coffee maker. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Microwave
  • Dishwasher
  • Stovetop
  • Toaster
  • Toilet paper
  • Sofa bed
  • Shampoo
  • Conditioner
  • Body soap
  • Feather pillow

• King Room with Sofa Bed

  Meals can be prepared in the kitchenette, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. The studio provides air conditioning and a tea and coffee maker. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Microwave
  • Dishwasher
  • Oven
  • Stovetop
  • Toaster
  • Toilet paper
  • Sofa bed
  • Shampoo
  • Conditioner
  • Body soap
  • Feather pillow

• Two-Bedroom Suite

  Guests can make meals in the kitchenette that features a stovetop, a refrigerator, a dishwasher and kitchenware. The suite features air conditioning and a tea and coffee maker. The unit has 3 beds.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Shower
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Microwave
  • Dishwasher
  • Oven
  • Stovetop
  • Toaster
  • Toilet paper
  • Sofa bed
  • Shampoo
  • Conditioner
  • Body soap
  • Feather pillow

• King Studio with Sofa Bed - Hearing Accessible

  The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Hearing accessible

• King Studio with Sofa Bed and Adapted Tub - Mobility Accessible

  The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Adapted bath

• One-Bedroom King Suite with Sofa Bed and Adapted Tub - Mobility Accessible

  Max Occupancy: 3 (3 Adults)

  • Adapted bath

• Two-Bedroom Suite with Adapted Tub - Mobility Accessible

  Max Occupancy: 5 (5 Adults)

  • Adapted bath

• One-Bedroom King Suite with Sofa Bed - Hearing Accessible

  Max Occupancy: 3 (3 Adults)

  • Hearing accessible

Guest Reviews

• Connie (10/5): Great stay. Been staying here off and on for years. - Great Only one waffle iron
• Parham (10/5): When we visit Lexington, we always stay here. - Great location near I-26, and good breakfast included. Some hotel construction noise going on during our stay (hammering). Not too bad though
• Tonya (10/5): Very comfortable and clean - Very clean Hot water was only warm
• Beverly (10/5): Marvelous - My friend and I were impressed with the size of the rooms as well as the amenities within. Stayed because of the ice storm but will be telling travelers about this Inn.
• Chavon (10/5): -
• t (10/5): Our stay was not short of Great everything was just peachy - We loved everything and the front desk staff was amazing the maintenance was super helpful as well😊
• WILLIAM (9/5): Front desk staff is great. Big room, great little kitchen, a TV that swivels. - Love the kitchen in the room! Limited breakfast choices, but it was okey
• kelly (10/5): - Clean and spacious suite. Friendly staff. Close to attractions in Columbia.
• Scotty (10/5): - Great place to stay very clean and really nice rooms
• william (2/5): - nobody at check in at 10Pm had to wait. we called earlier in the day to tell them we would be in at 10. we booked a king bed. when we got there they said did not have a king room got two singles. room smelled like mold. door key cards in hall beep all night. comforters on the bed were not dry. floor was sticky carpet and tile
• Richard (10/5): - Quiet, clean, comfortable, easily accessible.
• Steve (6/5): - Needs upgrades to Marriott standards
• Charles (4/5): - I was forced to downgrade my room because my first room had AC problems. The AC maintained a constant 83F. I paid for a 2 bedroom, 2 bath suite but was moved to a 1 bedroom. It would be nice to b
• Tara (4/5): - It was 105 degrees and our a/c unit did not work in our room. It was 83 degrees in the room and very unpleasant. They said there were no other rooms available so we suffered through a very hot night.
• Angel (10/5): - Emily the Front Desk lady was super sweet. My room has plenty of space. Very clean. Nice location.
• mike (10/5): - It was a great place to stay
• Christian (10/5): - Clean very nice staff and very nice room
• Tameka (8/5): Great space - I really liked how much space it and the great breakfast They did a system update during the day so we could not check in to our room until 630pm when check in was at 4pm. We had to sit in the lobby but the children was able to get in the pool. We didn't get a room key until the next morning due to the system update, so everytime we needed to get in the room some from going out someone had to let us in.
• Verified traveler (10/5): Really Nice Hotel - They really seem to go above and beyond. Everything was clean and fresh and pleasant.
• Amanda (5/5): Great rooms, great location, not so great other stuff - The room was great, the lady that was there at check in and the one that was there at check out where so pleasant and kind to myself and my daughter. The room was clean. My daughter loved the gym. The overnight lady was rude to my child when she went down to get a snack but couldn't remember our room number off the top of her head. She snapped at her and didn't bother to just look up what our number was. I was also very upset that the pool was not open, we did this hotel beciase it had the pool and we where in a great place to get to the hospital every day. I am thankful the pool next door allowed us to use it, but they closed at 8p, and we only got to swim for 30 mins.
• Wanda (10/5): - It is very clean, and the desk clerk was thorough and very hospitable.
• Tuesdie (2/5): - Horrible customer service, pool was closed, no got water, broken appliances, mold
• markfamily (10/5): A Hidden Gem! - My family and I just stayed here for a couple nights while passing through the Columbia area. Overall our stay was amazing from start to end! When we checked in, we got a super warm welcome from the woman at the front desk! She assigned us 2 really nice rooms up on the 4th floor. (Rooms 419 and 421) One of the rooms was a king studio, while the other was a one bedroom king suite. Both the rooms were super nice! The whole hotel is immaculate and had no hidden smells or odors! I was very impressed with this hotel and would happily stay here again!
• judy177 (10/5): Always A Great Stay - Our third year in a row staying here. This time the upgraded us to a one bedroom suite. We certainly appreciated the upgrade and enjoyed it. The hotel is clean! Staff Friendly!! Beds Comfy!! Breakfast hot and yummy!! Coffee always ready throughout the day and evening. And, a great location. We call it our vacation after vacation. See ya next time!
• Laura (2/5): - The air in our room was not working. The staff was unable to change our room. We slept in a room that did not go under 80° all night. We tried to spend time at the pool but the area was littered with wasps and wasp nests. There were no towels and the pool had not been cleaned. No one offered us any compensation when we checked out.
• Gresham (9/5): Superb -
• Beachbum7373 (10/5): Very nice - Clean room, comfortable bed. Delicious breakfast and coffee. Elizabeth was friendly and helpful at check-in. Good water pressure in shower. ……………. I added pictures……………………………………………….. I didn’t use the fitness center or pool ………………..
• floydh902 (10/5): It's my anniversary - i would just like to say that Mya and Shellie were great. they made me and my wife experience a great pleasure. it was our anniversary and they went above and beyond to make us comfortable. I would recommend staying there to anyone. thank you so much so much Mya
• Naamon (8/5): - Nice area and clean
• Matthew (6/5): - Two bedroom suite and hot water in only one bathroom. Talked to maintenance and new employees and it was never fixed. I get that it was over a holiday week but a lack of response and support is still not acceptable.
• 781iaing (6/5): OK experience, met our needs. - Overpriced, as all the Residence Inns in Columbia are. OK toaster and standard tiny coffee machine. The breakfast room was marginally maintained - 3 empty coffee urns, dried up scrambled eggs, no plates (1/2 hour before weekend 10:00 breakfast closing).
• Suphanith (10/5): I would recommend this place to everyone. - The location was great for me and the breakfast was good. Nothing everything was great.
• Michael (4/5): - I was very disappointed with the quality of this hotel. It certainly was not up to what I would expect from my Marriott property. There was no hot water in the main shower although the smaller shower in the second bedroom did have hot water. There were Shampoo bottles falling off the walls in the shower. Neither one of the phones in the unit were connected and could be used. The sofa in the unit had such a sag in it, it was uncomfortable to sit in. Again, this is certainly not up to the standards of a Marriott property that charges $300 a night.
• Garrett (10/5): Weekend stay to watch the Gamecocks woop up on Texas A&M! - The folks at the front desk were amazing.
• marygU1191ZT (4/5): Meh, not the worst place I have stayed, wasp/insect nest in room, won't be back - Front desk staff was very friendly and kind. The hotel is dirty, not filthy but not clean either. Do not walk barefoot in the rooms and wear flip flops in the shower. We had two rooms due to issues with the 1st room. 1st room, discovered at 11pm as we were getting into bed that there was a large wasp nest in the middle of the curtains in our room, which tells me the cleaning crew doesn’t actually look at everything in the room, the shower had mold in the corners, the couch had dark stains on it, the remote was sticky and didn’t work. The 2nd room, that was a supposed to be an upgrade due to the issues with the wasp nest, also had dirty furniture, smelled like weed and was also surface dusty/dirty. It was not a comfortable stay due to cleanliness but we had no other choice given the time of night we had to check in and I wasn’t going to repack for the 3rd time to find another hotel. Room was expensive for a rundown place and we were given no discount for the trouble. We won’t be back.
• Sam (10/5): - Good stay.
• Michael (10/5): - Excellent condition.
• Ronald (10/5): Exceptional - Staff was amazing! Place is clean, comfy, and very welcoming.
• Donald (10/5): - Very nice and quiet
• Trina (8/5): - Front desk staff was excellent, especially Jennifer. House keeping needs improvement.
• Ben (4/5): Not clean - We were very shocked at the condition of the room. Carpet had multiple areas of spills/ debris. Sofa was severely stained. When we attempted to use the pullout bed for our grandchild, insides were stained and crumbs and a roach fell out. Shame on Marriott! Staff were sitting in guest area with bagged food spread on tables when we arrived. So disapppiinting.
• Vanessa (10/5): Home away from home. - The stay was great!! everyone and everything was nice the room was clean the breakfast was good I don't have any complaints. Would definitely recommend this hotel and I plan to come back in the future.
• Eva (4/5): - I was looking forward to staying at this property because I really loved the TownPlace Suites. I was extremely disappointed… the room was very hot upon arrival and I couldn’t get it to cool off. As it turned out, the window in the sitting area was wide open and the lock was broken. The usb ports in the sitting area didn’t work even though they were plugged in. There was no alarm clock in the room and no usb ports in the bedroom. When I called downstairs to ask about charging ports and a clock, the guy said, “don’t you have a charging block?” Going from the bedroom into the bathroom, I stepped on something very sharp, drawing blood from the bottom of my foot. It was a carpet tack that was sticking up in the doorway. The bathtub stopper was broken and just laying in the tub. When I booked the room, I asked for a walk-in shower and requested that the room did not have a raised toilet seat. They assured me they could get those requests for me… well, upon entering the room, I checked and they gave me a room with a tub and a raised toilet seat. I’m very short (and 70 years old) and I had to have my son bring me a step-stool so I would be able to use the restroom without it causing me too much pain on the backs of my legs due to the height of the seat. I also have a great deal of trouble stepping into a bathtub and I’m not very steady on my feet… thus my reason for requesting a walk-in shower. I was so exhausted and uncomfortable due to these issues. There’s more but no more room.
• Kathleen (10/5): - The service at Residence Inn was amazing. Our dog Jax came along and he had a great time. Hotel was nice and clean.Anything we asked for we got it fast Warm welcome when we checked and kind words when our family checked out. I will definitely tell family and friends about Residence Inn!
• Kitteesha (5/5): For what we needed it for it worked. The condition of the rooms should be paid attention to. - Loved the space. 2 Room suite was more than enough Room for teenager and parents. The full size refrigerator, dishwasher were great to have. Having set of cutlery, and full set of dishes. Coffeemaker, toaster great options to have if you like to cook in Refrigerator ice maker was broken, had to go to 2nd floor. Carpet was filthy, furniture filthy (had old blood on is and was damaged with holes). Room had dust on walls, some sort of grease on bathroom walls, sofa was beat down afraid to sit on it. Desk chair showing stuffing. Only pots, ever tried cooking eggs in a pot. Old stove top, nasty under the eye. You can find replacement at the dollar store.
• Dasha (10/5): New, contemporary, beautiful, specious and comfortable - Space is well designed. Didn’t have any issues with sound insulation. Huge living area and very good furniture- large sectional sofa, good firm bed and huge desk. Lots of power locations for charging. Very well thought out layout. Lots of storage. Big kitchen with all amenities. Very big shower and vanity area. Very nice common areas We had amazing view of the woods- private and zen Many very small areas with slightly damaged things- like lamp shades, caulking in bathroom, damaged shelves . But nothing major. All very small staff if I neat-pick..
• Susan (10/5): - Called ahead to see if we could check in early, polite staff checked and found a room for us, upon arrival we had a room as indicated. Grateful for accommodating us.
• Lashirl (10/5): - Clean and friendly staff
• Tyler (10/5): - My family and I loved our stay here as a family of 5 we were a bit nervous but stayed in the 2 bedroom suite and it was perfect for our family.
• carolyn (10/5): Great location in West Columbia - We like this hotel for it's location near I26, restaurants. it has a large walk-in shower, kitchen with full size fridge, microwave, sink, and eating area. The 12cup coffee maker was missing, so I called the front desk and they had one in storage and was able to drop it by the room. I was very pleased with the staff there.
• judy177 (10/5): Best Stay - This was not our first stay here. We had stayed in 2021 and enjoyed it so much that we just had to stay here again. We had spent a week in Florida and decided to spend two nights here to just rest before continuing home. We were greeted by a very friendly younger lady. Our little fur baby doesn't really like other people loving on him. But, something about her that he allowed it :) Our room was very clean. Hot water for showers was amazing!! We had a living area with sectional couch, desk, lamps, table for two and kitchenette. It was so comfortable!! We will stay again if we are able to travel through Columbia again.
• Sierra (10/5): - xx
• Dean (8/5): - Very helpful, polite, and professional staff. HVAC unit in room was very noisy!
• Phil (10/5): - Great place!
• Joe (10/5): Great experience - Customer service was great by all staff. They were very accommodating
• Tondalaya (4/5): - The sink was stopped up in the kitchen and took the shower and sink bathroom water a long time to get hot
• Dan (10/5): - Great folks at the front desk.
• 175terrencem (10/5): Thanks for the Warm Welcome - I was traveling from the Atlanta area to Columbia for business and when I walked into the hotel I was greeted by Nicole. She asked my how my day was going and anyone who travels for work knows how stressful even a "short" trip can be. After getting on the road and spending over three hours in traffic, it was so nice to see a smiling face. Her greeting was genuine, and it added a little pep to my step. I typically make this trip several times a year and I always request our AA make my reservations at this particular Residence Inn. Good location, service and most of all, great people.
• 664cassiek (8/5): Not the most health focused but would stay - Hotel was pretty clean. King suites are nice design and large. Bed was comfortable. We had a minor issue with person above us jumping (continual loud banging noises), but front desk called them and it wasn't an issue again. The gym could use some additional accessories (e.g. foam rollers, mats, yoga blocks, other equipment). It was very basic with a few treadmills, 1 eliptical, 1 bench and 8 sets of dumbbells. Breakfast needs more healthy options. There was no whole wheat bread, only fruits were oranges and apples (beyond syrup filled fruit cup), and no cold water (although front desk provided us with bottled water upon request). Overall we'd stay here again passing through
• Sharon (10/5): Exceptional -
• atomicm2024 (10/5): Best hotel ever! - Amazing hotel!! The staff makes you feel right at home. Clean rooms and a huge beautiful lobby. Breakfast is great. The outside patio is also really awesome. It has a firepit and a grill! You will not regret staying here. Lots of food options in the area!
• Shemele (3/5): Poor - Clean Had bugs everywhere! Went out for an hour and came back there were bugs
• Jacquelyn (10/5): I loved the room but not the price and the numerous taxes added on! - I loved the room but I think it's too expensive for one night and I didn't really need all that was offered. A more affordable price
• Verified traveler (8/5): Could barely open microwave door - Have stayed here many times and always pleased with the hotel. Two adverse factors this trip. First, the microwave in Room 108 is mounted too close to the refrigerator, so that the microwave door doesn't open satisfactorily. Only opened about 5 or 6 inches wide, barely enough to slide a cup of coffee in for a heat-up, and that included some arm contortions to reach around the edge of the door to try to get access. Quite annoying. Second issue was quite minor. The shampoo dispenser was jammed and/or out of service. Had to ask housekeeping for a replacement. Otherwise, my wife and I have always been thoroughly pleased with this Residence Inn.
• Joseph (10/5): Excellent facility and accommodations along with a very friendly check-in receptionist. Thank you - Unfortunately, we were unable to take advantage of your breakfast due to an upcoming medical test procedure, but I did do a slow walk by and everything looked very invitating.
• 178erosb (10/5): Excellent Service! - Chenetta was very help and and pleasant. I really appreciated the great service, and the renovated rooms! Close proximity to restaurants, and a lovely wooded area lets you feel like you are in the city, but with the charm of a rural environment.
• Nikki (10/5): Exceptional -
• Keith (8/5): - Great location to the City and the interstates
• Giuliana (10/5): - The staff was amazing and helpful!
• Thomas (10/5): - Very spacious rooms
• 976cherih (2/5): HORRIBLE! - This by far is one of the worst Marriotts I have ever stayed in… none of the employees gave you accurate info. The manger didn’t know her her job. I had to pay 2 times to wash one load of clothes and 2 times to dry as well… pieces in the shower were chipping. No one wanted to accommodate me for my horrible stay as a Titanium Elite member.. I won’t be referring anyone here
• Connie (10/5): - It's a nice place with a very good breakfast with hot food. Place is very clean and it was very quiet which is getting harder to find during night time hours at hotels.
• Angiela A. (10/5): Worth the money - Fast, friendly check in. The room is spacious and clean. This is one of the nicest Residence Inn that I have stayed.
• Gabriel (8/5): - I didn't like the fact that housekeeping never came to clean the room or change the towels while I stayed.
• debrao571 (10/5): Exemplary customer service - Family member was unexpectedly hospitalized so we needed to extend our stay. The kind hearted manager (Jennifer?) went above and beyond to be helpful and accommodating so we could remain in the same room. It was so nice to have one less thing to worry about during a stressful time. We appreciate it so very much.
• Brandon (1/5): Bad - They kept all 4 days worth of incendintals
• christiekes (10/5): The best Staff - On May 11, 2023, my husband underwent quadruple bypass surgery at Lexington Medical Center, Columbia, S.C. With construction, and traffic on "26" we decided I should stay at the Residence Inn across the street from L.M.C. until his release . The front Desk staff, Jennifer, Sandra, and Vicki became my new family. There were recovery bumps in the road, and my stay needed to be extended. They were wonderful so supportive, so kind, loving and praying for my family. Making a pot of coffee at 3:30, as I couldn't sleep, doing all the extra unexpected and comforting things to help in any way. The furniture, decor, and amenities don't matter, the staff is why I would recommend this Hotel to travelers, and family wanting to be near a patient at L.M.C.
• twenashvile (10/5): Justin is Super!!! - The staff was great! Justin Suber offered a warm welcome at check-in with his infectious smile and he consistently provided outstanding customer service throughout my stay. The AM staff members I encountered were also very friendly. As a single female traveler, I am always concerned about hotel safety. I felt safe inside this hotel as well as outside in the well-lit parking lot.
• Adrienne (7/5): Good -
• Miscellamy (6/5): Would not recommend - One of the worst Residence Inns I’ve stayed at, and I’ve stayed at many. I’m a Marriott loyalist (platinum) and RI tends to be my go-to brand within the family, but I don’t think I would stay here again unless I had no other choice. This property is huge relative to most RI footprints but they don’t seem to have the staff or infrastructure to manage it. My spouse, two teenagers, and I stayed for four nights over the Easter holiday weekend. There were no luggage carts available on arrival, where we waited about 20 minutes to be checked in. The employees were mostly friendly, if harried. We called to get an extra blanket for our daughter, who was sleeping on the pullout couch and was freezing, only to be told they didn’t have any available. The walls are thin, so you will be immersed in whatever your neighbors are doing — the first night, we were kept awake all night by a blaring television next door (but when I mentioned this at the front desk the next morning, I was met with the human embodiment of a shrug emoji). Breakfasts were always meager and picked over. Oh, and the bed is horribly uncomfortable. I don’t think I ever slept more than two hours at a stretch. We picked this place despite the tepid reviews because they had a 2 br suite available, but I would suck it up and pay for 2 rooms somewhere nicer if I could do it over. A few weeks ago I stayed at a Towneplace Suites where they treated me like royalty. This Residence Inn treated me and my family like a mild inconvenience.
• Verified traveler (8/5): great location - great location near I26, restaurants and shopping. the room as has a kitchenette, sofa and desk/chair. light in kitchen was out, and the two reading lamps next to bed were out. fan on a/c ran constantly and could not be turned off.
• Denise (1/5): Don't stay here - The breakfast was half decent. The staff there was like they were the ones on vacation. The hotel was dirty. Our suite was dirty and run down. There were no front desk attendants. I had to call the hotel to have someone appear out of the back room and check me in. The room had no toiletries and one of the towels was dirty. For 350 a night I expected better. On top of everything, the mattresses were so disgusting and dirty and there was hardly any light and the lamps that did have light had burnt out bulbs!
• Anonymous (10/5): Exceptional -
• Anonymous (8/5): Very good -
• Pedro (10/5): Exceptional -
• Marcie (10/5): - This was just one of several overnight stops on our way from MI to FL. We were traveling with my elderly parents so we opted for 2-bedroom suites. Clean modern unit. Check-in went well, staff were friendly and professional. Room had two bedrooms with full bathrooms Large full kitchen including basic kitchen supplies Nice breakfast buffet Appreciated the shampoo, conditioner and body wash bottles. Imagine reduces the cost and better for the environment. Previous location forgot to refill this stay was good. No staff members wearing masks. Our concern is if any ever test positive how would guests know so they can plan accordingly. Would appreciate masks, especially staff working the breakfast buffet. No hand sanitizer stations near the breakfast area Room light switches limited. Difficult for elderly ones to cross dark unfamiliar rooms to search for a lamp switch. Overall good stay and would choose this location again.
• Lashonda (10/5): Exceptional -
• Marco (8/5): - Nice rooms, good amenities, no safe in room, but had everything else you needed!
• Arthur (9/5): Superb -
• Rusil (10/5): Exceptional -
• Ruth (8/5): - Beautiful room. Lowest toilet that I have seen in many years. TV was hard to figure out. The night I checked in I could not get it to change station. Next morning it was ok but I turned it off to go downstairs and when I returned it would not change from Marriot station.
• Charlton (8/5): Very good -
• Rita (10/5): Quiet and great breakfast too! - Appreciated the breakfast!
• Anonymous (10/5): Exceptional -
• Shenequa (5/5): Passable - Love the full kitchen. Love how clean it was. and the size of the room . At seven something In the morning we had to get up and stand out in the cold because the fire alarm went off.
• Tanja (10/5): Exceptional - The room was great and the staff was very friendly. I especially enjoyed the morning breakfast. Very neat and clean set up with lots of things.
• Joseph (9/5): We’d go back. - Breakfast was excellent except for the lack of sugar-free syrup. Orange juice was a bit thin, but good. A ramp close to the entrance would be nice. Existing ramps are out of the way from most of the parking lot.
• Addie (10/5): - Felt really bad for the front desk person on duty. It was late on Christmas Day, and there had already been a plumbing disaster from a burst pipe, that was visible in the front lobby. She was alone and definitely looked frazzled. But she was pleasant, and very helpful. She took in stride the need for non-feather bedding (due to severe allergy), and was very polite and accommodating. BTW they have a highly ridiculous debit card policy posted; but it is not on the website and not on Expedia, and she was able to help us navigate it without major penalty. I would definitely call ahead if you use a debit card for check in, as it was absurd and not expected (I actually looked for a debit card policy before booking the room and none was found). The room was clean, the hotel was clean and quiet. We were in a two bedroom suite that exceeded our expectations. Will definitely consider coming back.
• Evans (1/5): Bad -
• Silvia (10/5): - .

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