New Inn by Greene King Inns

Location: Chepstow road Langstone, Newport, gb

Star Rating: 3 Stars

Property Type: Inns

About this Property

Important Information

Policies

Check-in: 02:00 PM - 10:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Electric bicycle charging station
• Parking
• Non-smoking rooms
• Restaurant
• Family rooms
• Fax/photocopying
• Facilities for disabled guests
• Non-smoking throughout
• Kid meals
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Delivered food - securely covered
• Mobile app for room service
• Television in common areas
• Free wired internet
• Snack bar/deli
• Golfing on site
• Playground on site
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Wine release events
• Japanese garden
• Secured parking
• Electric bicycle charging station

Rooms Available

• Double Room

  With modern décor, these rooms also have free Wi-Fi and a luxury king size faux leather bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Shampoo
  • Body soap
  • Smoke alarm

• Twin Room

  With modern décor, these rooms also have free Wi-Fi and luxury faux leather beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Shampoo
  • Body soap
  • Smoke alarm

• Family Room

  The family room offers a tea and coffee maker, a wardrobe, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Sofa bed
  • Cots
  • Shampoo
  • Body soap
  • Smoke alarm

• Double Room - Disability Access

  The double room features a tea and coffee maker, a wardrobe, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 2 beds.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Shampoo
  • Body soap
  • Smoke alarm

Guest Reviews

• Jeffrey (10/5): -
• Martin (8/5): Comfortable basic steay - The room was fine the breakfast was a little confusing but worked out OK The old inn was need of an update
• Sue (10/5): Amazing place run by super friendly and helpful staff - Easy access , super friendly staff , helpful went outa the way to help us Nothing at all
• Sarah (9/5): -
• Toni (10/5): Lovely place - Lovely quiet location, all staff we came across were very friendly, especially the lady doing breakfast she was really lovely to me and especially my son. Made our day
• Emily (8/5): Great location, affordable stay with such friendly and caring staff who were great with our toddler!! - Convenient location for our trip Some things were a little dates and tired however for the price we paid for 2 nights acceptable
• David (7/5): It was excellent in some much as it met our expectations, and the right location for our visit. - Room was small but was adequate for short stay, was clean and comfortable, excellent bathroom and shower was really good. Breakfast was ok with good selection from menu, the main menu was very good, and was very good quality and value for money. The down side was the property needs a bit of care and attention, but do not be put of by that it offers good value for money. Top staff Emily and Jess. overall not much to comment on, couple pot holes on drive to rear carpark, and the need for some refurbishment.
• Sarah (10/5): - Clean and comfortable room. Ideal location for my stay. Staff are so personable, cheerful and helpful. Thank you.
• Stephan (7/5): Goed verblijf voor een overnachting op doorreis. - Ruime kamer en badkamer. Parkeerplaats op het terrein. Goed ontbijt. Bar en restaurant aanwezig maar behoren tot een keten waardoor er weinig originaliteit op de kaart te vinden is. Meer lokale producten en gerechten op de restaurantkaart.
• Brian (5/5): - Room was quiet during night. Very basic. Bed uncomfortable. Bath was dirty Dogs barking in morning and not being controlled in nearby room. Went to bar in evening and being Green King Inn and they had no beer available! Ver disappointing!
• Annie (9/5): Very good, and good value - Convenient, comfortable, good value, nice food, good facilities Slightly worn, could do with a little bit of an upgrade
• Zameer (9/5): Excellent - Very clean NA
• Phoebe (9/5): - The room was really great value, the building doesn't look like much from the outside but the rooms were very nice - they have clearly been upgraded in the past few years. Not much close by except the pub
• Shelley (9/5): -
• Paul (7/5): -
• Ian (10/5): -
• Mark (8/5): -
• Chris (9/5): - Good location The price
• Ollie (8/5): -
• jonreilly (8/5): -
• Bull (8/5): Good value - Room was OK, quite dark, the desk could do with a lamp to help Menu was a bit limited, food was ok
• Simon (10/5): Great choice. - It was very clean and well maintained and the staff were friendly and helpful.
• Davies (8/5): - Easy and fast book in. Friendly staff good facilities
• Lever (8/5): Lovely stay overnight for a wedding. Clean, lovely friendly staff. Good food. - Very clean, tidy, nice surroundings. Lovely receptionist and polite staff. Great food. Just the room was too hot, it may be good to have a small air con unit. The bed was too hard but that's just my personal opinion. My husband said it was perfect.
• Ingrid (8/5): -
• Sander vdG (7/5): Onderhoud nodig, en snel! - Aardig personeel Alles heeft dringend onderhoud nodig, inclusief het eten.
• Chris (8/5): Good, cheap accommodation - Clean cheap accommodation. Food and drinks on site.
• Valerie (4/5): Terrible - Pillows to hard asked if they had some softer .the whole place needs refurbishing rooms bar area all the tables Food was not hot and not good could not eat the steak Breakfast not good had the continental as we where told by another person they had the full English bacon looked like it had been cooked 3 days ago egg was not cooked properly and the mushrooms not seen a pan .Continental not much selection the juice watery not a lot of milk just not good we did not eat there the next night nor had breakfast Not enough staff on no one on reception,Would not stay with them again ,
• Anny (9/5): -
• Ryan (7/5): -
• Sarah (9/5): -
• Sander vdG (6/5): -
• Linda (10/5): Excellent staff and plenty of space to park. - The staff were extremely helpful and friendly. Nothing.
• Yousuo (10/5): -
• Scott (8/5): Lovely rooms, not so nice bar/restaurant - Clean, comfortable rooms, can’t fault them Restaurant and bar could do with an upgrade
• Wendy (8/5): -
• Neale (10/5): - Was very welcoming and helpful Location was perfect for us was a comfortable stay.
• Ian (9/5): -
• Christopher (10/5): -
• Luis carlos (10/5): - Very nice
• judith (5/5): Suited purpose but next time would choose alternative place to stay - Breakfast was mediocre. Rooms clean Senior staff rude in bar , seemed Stand offish , superiority complex . Junior staff helpful .don't breakfast there .go to spa next door and have in your room . The restaurant had difficulty coping with more than 4 people at a time .meal cold took ages . No where to sit as family .don't want you sitting in bar area unless eating and drinking there .
• Dando (9/5): -
• vanessa (10/5): -
• David (8/5): Good value for money - Friendly staff, clean and good location. Breakfast was good but a little over-priced.
• John (8/5): The room was clean and comfortable and a great pub attached for breakfast and evening meals - The location for me was good and the pub great for food and drinks Nothing
• James (9/5): An overnight stop. Clean, polite staff, easy check in. Suited my needs. - Location good for my needs. Nothing.
• Jones (7/5): -
• Julie (10/5): - Everything Everything was great
• Tina (8/5): A great place to stay - The room was really clean & staff were friendly & helpful. Great choice on the menu & breakfast was very nice as well. There is a convenience shop in the petrol station next door so it's really handy if you have forgotten anything Nothing, it was all good
• Reynolds (8/5): Good value clean accommodation with v friendly staff - V friendly and helpful staff Nothing really!
• Richard (8/5): -
• Laura (10/5): Will recommend to others. - Friendly and very helpful staff.Convenient location, great quality and price match.
• Watkinson (8/5): - Location Friendly staff Good value Restaurant needs updating decor wise Seating in particular in booth areas needs renewing ..badly marked and let's the place down
• Grant (4/5): -
• onochie (10/5): - Andrea was very helpful
• Graham (8/5): - I wanted a room overlooking the car park which they arranged, thank you. Check in was simple and so was check out. The staff in the hotel where friendly and explained everything. The room was nice and tidy and clean great for the simple stay over for our early start in the morning. Would stay here again. The only 'issue' was we had a room near the heater/boiler and had a somewhat loud humming most night which thankful I had headphone on to help sleep but I know it could put some off hence saying.
• Sarah (9/5): - Always a warm welcome and staff on hand to assist as needed.
• Janavikulam (8/5): - Friendly staff. Accommodated late check in.very good breakfast. Clean room very comfortable bed. Bathroom was clean too
• Ava (10/5): - The staff were helpful and very friendly
• Amy (5/5): - Reception staff were very friendly The bed was harder than the floor! Room needed some TLC
• Stuart (8/5): -
• Diana (10/5): - Stayed here 1 night for the 1st time, staff was friendly the food in the adjusting pub was superb. Im definitely going back for a longer stay. Ps my room was spotless.
• David (10/5): -
• Robert (1/5): Waste of time to spend a night with my children with the smell - Not much really just a standard room The smell of weed and even when the reception was there she could smell it but done nothing for me I had 2 children with me unbelievable
• Toheeb (10/5): -
• Rebecca (9/5): - Very spacious and clean.
• Noy Scott (8/5): -
• Tannksam (8/5): -
• Stephen (9/5): - Clean and comfortable Angie on reception was lovely Needed a bit of a dust. Big gap under door so light coming in and emergency light green LED was really bright. So never fully dark
• Ingrid (7/5): -
• Susan (8/5): -
• Sarah (7/5): Ok for money not good for disabeld - Over all an ok inn good for the price Steps in to the inn and along the corridor to the rooms or to the upstairs room not good for disability
• Chris (8/5): -
• David (8/5): Basic but comfortable motel style room at a good price - Small but comfortable twin room - good value for money. I particularly liked that fact that extra tea / coffee sachets were available as help yourself at reception Nothing
• Kat (10/5): Good value for money. - Clean and cosy Staff very friendly Nothing
• Clare (10/5): Brilliant lovely staff - Loved it
• Stewart (8/5): Good food and a good place to sleep - Everything we wanted that night was there Nothing
• Sian (10/5): -
• THOMPSON (8/5): -
• Phil (9/5): - Staff excellent Nothing!
• julia (9/5): Would book again - Clean and comfy bed When we arrived took 20 mins to find a staff member to check us in
• Davies (10/5): - Friendly staff. Warm and cosy rooms. Very clean. Hot water didn't come through very quickly.
• Carla (10/5): Just what we wanted - Everything Nothing
• Donna (9/5): Conveniently located off M4 and close to ICC - Conveniently located for the ICC, only about 5 minutes off the M4, with plenty of parking. Bathroom was great. Twin room a little snug, but totally fine for our 1 night. Beds were a little firm for my liking, but that’s just personal preference.
• Kate (10/5): -
• Sonia (10/5): - Booked 9 rooms for myself and family as we were going to a wedding nearby. Check in was easy and rooms spacious with comfortable bed. Would stay again.
• Chris (8/5): -
• Andrew (8/5): - location
• CORBAN (5/5): -
• David (7/5): -
• paul (8/5): Value for money - Overall very good , clean easy to park and price excellent Nothing
• Jackie (4/5): Probably wouldnt use again as the walls were thin- the music during the night was too much! - Nice room, good for 1 night The walls are so thin- didnt sleep well. You could hear rap music at 1am, my son is in his 20s and that even bothered him
• Carolyn Jane (9/5): - Nice clean rooms also lovely food Nothing
• Karen Quigley190 (10/5): -
• Ravi (7/5): -
• Karen (9/5): Friendly helpful staff, great location, good value, warm and comfortable room - Friendly helpful staff, great location, good value, warm and comfortable room Nothing
• Fleur (6/5): - Was advised when we booked in that breakfast was available for an additional cost - so we did not have this. However found out afterwards, when sent the invoice, that breakfast had been included.
• Martin (8/5): - Ok Na
• Christina (7/5): -
• Derek (10/5): met our needs completely - friendly polite staff excellent service in both hotel and restaurant

Photos