Hotel Villa de Flores

Location: Emilio Carranza, 15, Uruapan del Progreso, mx

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 09:00 PM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Terrace
• Family rooms
• Luggage storage
• Safety deposit box
• Tour desk
• Ironing service
• Private check-in/check-out
• Shared lounge/TV area
• Shared kitchen
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Cooking class
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Art gallery on site
• Reception hall
• Japanese garden
• Secured parking
• Garage

Rooms Available

• Quadruple Room

  This spacious, traditional-style room comes with a cable TV, wired Internet and a private bathroom with a shower and toilet. It also features a wardrobe and free toiletries.

  Max Occupancy: 4 (4 Adults)

  • TV
  • Toilet
  • Private bathroom
  • Entire unit located on ground floor
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Body soap
  • Key access

• Double Room

  This spacious, traditional-style room comes with a cable TV, wired Internet and a private bathroom with a shower and toilet. It also features a wardrobe and free toiletries.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Toilet
  • Private bathroom
  • Tile/marble floor
  • Entire unit located on ground floor
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Body soap
  • Key access

Guest Reviews

• Iris (8/5): De paso - La ubicación, el concepto muy rústico, áreas comunes al aire libre. La persona de cocina muy amable, de lo más valioso del hotel. No cuentan con ningún tipo de aire y se siente mucho calor, los colchones y almohadas están muy viejos e incómodos por lo mismo, estás sobre puros resortes. El control de la TV no funcionó.
• Frizek (8/5): -
• FANNY (10/5): INCREIBLE, FABULOSA. - la ubicacion , el lugar muy familiar. un poco de calor
• Carlos (10/5): - Todo, muy tranquilo y bonito.
• Manuel (9/5): - La decoracion N/A
• Haidee Farith (10/5): Bien - La ubicacion Falta de conectores para cargar el telwfono
• Pável (10/5): Un lugar muy acogedor - La ubicación, limpieza, decoración Mi habitación daba a la calle y los ruídos en la noche era como tenerlos al lado. Si pudieran poner algo para aislar el ruido sería maravilloso.
• Genaro (10/5): - Hotel bien ubicado Seguro Habitaciones cómodas Cuenta con estacionamiento Que el estacionamiento está a cuadra y media del hotel
• Maldonado (10/5): - Muy bonito el hotel
• Janett (9/5): Increíble - La ubicación, decoración, precio Como tal no es q no me guste pero las almohadas eran un poco duras.
• Wil M. Z (2/5): Choose another location! - Awful service. If possible, avoid staying here at all costs. My partner just recently stayed at this place. At midnight, he went out to buy some water because he was thirsty at a convenience store one block away like 15 minutes, and upon returning, they left him outside waiting for two hours in 53 °F weather, without his sweater or wallet in a city well known for its very high crime rate, and just one block from where the former city major was savagely murdered. He kept knocking and calling insistently until they finally let him in. When they did, the male receptionist was arrogant, violent rude, even challenging him to physical violence. He requested a refund, which was denied. The male receptionist maintained a hostile and rude attitude throughout the entire ordeal. Do yourself a favor and choose another place if you're concerned about your safety.
• Brenda (10/5): -
• Eduardo (10/5): -
• vega (10/5): -
• esquer (8/5): - La ubicación y la temática están excelentes El colchón ya está muy incómodo
• Pena (10/5): -
• Linares (10/5): Satisfactoria - La decoración interna del hotel No tengo ninguna queja
• Jaime (8/5): - Se encuentran en buenas condiciones las instalaciones, sin embargo los colchones de las habitaciones son bastante incómodas, muy rígidas, de mucho uso, urge cambio
• Pamela (10/5): - Tiene muy buena ubicación, el servicio excelente
• Edith (9/5): Buen lugar para hospedarse - El hotel es bonito, colorido y bien arreglado
• Raul (8/5): - Buena opción, céntrica y muy limpio. Lo único que cambiaría son los colchones que se sienten los resortes.
• Gutierres (9/5): - El área común, con sus bancas y las sombrillas para tomar fotos Que las camas suenan mucho al acostarse o moverse, que la habitación que me toco tenía la cocina atrás y el baño tenía una ventana abierta que quedaba justo atrás de la cocina.
• Galaz (9/5): - La comida era muy buena El inodoro no funcionaba bien
• Gabriel (9/5): -
• Arturo (10/5): - Clean
• Marquez (10/5): -
• Luna Viajera. (8/5): Una opción recomendable. - La ubicación, la atención. La señora Irma nos cocinó un delicioso desayuno. La habitación era algo oscura.
• Esmeralda (9/5): - La atención, el lugar y lo céntrico Las camas están muy duras
• Verónica (10/5): - La atención, la limpieza, seguridad y tranquilidad.
• Trinidad (10/5): - Muy limpio y muy amables
• Verónica (10/5): - Excelente lugar, céntrico, su atención, limpieza. Sin duda alguna voy a volver.
• JOSE LUIS AVENDAÑO (10/5): - Tranquilidad
• Tony (9/5): Beautiful place in a beautiful city. - Location close to all. Staff was most accommodating.
• Mary (10/5): - Me agradó mucho el hotel durante mi estancia, sin embargo, solo un pequeño detalle, los colchones está un poco duros, pero de ahí todo muy bien.
• Luciana (4/5): Hotel solo de emergencia - Los baños no tenían toallas y nos tocó ir a pedirlas a la recepción y nos comentaron que todavía no habían llegado cosa que nos quedamos de que?? No pensamos que nos contestaran eso Jejejjejje pero bueno el de la recepción fue por toallas y una estaba rota ya no dijimos nada porque la verdad no sabíamos si nos darían otra los colchones muy. Irnos he incómodos y nos salió una cucaracha en la habitación, las regadera está oxidada y pues muy básico ahora sí que para dormir por emergencia pues está bien ya que esta muy ubicado eso si la señora del restaurante súper linda y atenta en eso si mis respetos y muy servícial se sacó un 10 y guisa delicioso
• Viktor (8/5): - Tiene cosas que pueden mejorar en cuestión de servicio, pero el lugar es agradable, la atención es buena, está en buena ubicación. No use el servicio de restaurante pero se siente algo raro que su manejo sea externo al Hotel, se siente muy informal, lo atiende sólo una persona. Yo obtuve tarifa promocional, pero a precio normal se me haría caro. En general es una buena opción.
• Silvestre (8/5): - Excelente servicio y muy bonito lugar… Solo la cama es un poco incómoda
• Miguel (9/5): Superb - Some cockroaches came into my room at nighttime.
• Pierre (7/5): Convenient - Parking, comfortable bed, iwnteresting decor Overpriced
• Fern (4/5): - The property claims there is an English speaker on staff. Not so! I normally wouldn’t have expected to be catered to, but if they are advertising English spoken, I expect them to keep their word. Not even a cup of instant coffee was available in the morning. Sounds from all the surrounding rooms (tv, family fights, etc) made sleeping a challenge.
• Mauricio (10/5): Comentarios - Me gustó la ubicación céntrica y la limpieza del cuarto. Falta más comodidad en la cama, pero lo demás está muy bien para una vacación corta. Atención amable y tienen agua y café gratis.
• Nicolas G (8/5): - Very close to downtown
• Geoffrey (8/5): Near the main plaza and the National Park. - Great location. Friendly, helpful staff. The mattress was too hard for me.
• Dave (8/5): Very good -
• Robert (8/5): Very good - The hotel is in a great location, about a block from the main square, has parking for free just a block and a half away, and is reasonably priced. The common areas were interesting with eclectic decor. Very basic hotel with small, sparsely-furnished, dull rooms.
• Rosalva (7/5): Good - Great location The beds where a little bit hard to sleep
• Maria del rosario (4/5): - Tuve un accidente no pude llegar😟
• Hector (7/5): Good -
• Ignacio (4/5): Disappointing -
• Teresa (10/5): Exceptional -
• Raul (6/5): - Bien ubicado
• Ayala (9/5): You will not regret staying here. - The main reason to get this hotel is location. Is within 3 minutes waking distance to El Centro. The room is very average nothing special about it but the hotel itself is very nicely decorated. Lots of plants, beautiful murals, and antiques. the rooms are very average, nothing special about them..
• MILAGROS DE JESUS ESQUER (10/5): - Excelente ubicación en el centro de la ciudad todo accesible
• Miriam (10/5): Two blocks away from the main plaza - Location Everything was excellent
• Colbert (10/5): - Beautiful place to stay, one block away from main plaza, walking distance from parque nacional. Overall great place to stay
• Florence (9/5): Excellent! Very happy with it! - Clean, large room, very close to main plaza, excellent restaurant, nice staff The room could have individual light for each bef
• Yazmin (10/5): Exceptional -
• Yazmin (10/5): Cozy and cleAn - It was very clean. I like pretty much everything
• Francisco (10/5): Exceptional -
• Ida (10/5): Excellent & Highly Recommended! - Excellent rooms & the owners went above and beyond -- even sharing their dinner served on a platter since I arrived so late. It's a hidden gem!
• Helio (8/5): Estacionamiento - Estacionamiento alejado del hotel
• Verified traveler (6/5): - The beds are rock hard.It was difficult to sleep .The beds were the most uncomfortable in all of Mexico.
• Hummel (9/5): A really nice location. A great place for people who love 3-star hotels. - The location is in the middle of Uruapan, a block from the main square. Uruapan is a very Mexican working town, without a lot of tourists. It is where avocados from the surrounding agricultural areas are processed and shipped out. There is a wonderful mercado a 15-minute walk away. The hotel is quiet and has a lovely inner courtyard. There is also a little restaurant inside the hotel run by a woman who was raised in rural Michoacán, who serves excellent traditional food. There is parking a block away. A ceiling fan would be nice. The room was not hot, but ventilation is always better. Night life in Uruapan is mostly out on the street and in the park. Not a lot of little cafés or places for a glass of wine at night.
• Tash2120 (5/5): Disappointing due to the staff which is uncaring - Hotel is centrally located, very nice interior decor. The double rooms are cute but unfortunately do not have WINDOWS which is kind of dark and depressive. It was daid in the description that double rooms have PATIO but they don't. Hotel has a secure private parking 100 meters from hotel. Strong wi fi. The towels were stained and full of holes. Really disliked this. Very loud starting from the morning. The staff starts walking along the hall, speaking, preparing their breakfast, you cannot sleep from 8.30 am. In the night time the other guests of hotel also make noise. There are chairs right in front of the double rooms, so till 2 in the morning we were listening to people talking and going around. The staff did not do anything to keep guests quiet, at least starting from 11 pm. We asked for some peace ourselves at 1 in the morning but still the people did not leave until 2 am. Nice hotel but very poorly trained staff and bad hygiene.
• Tash2120 (4/5): Not satisfied, missing professionalism, not trained to deal with reservations from Booking.com - The hotel has a central location and private parking which is located 200 m from hotel. Very noisy and loud in the night time. The staff is unprepared and unprofessional. We did not like the bath towels which had lots of holes in them. We also did not appreciate the fact that hotel sells their double room as if it has a PATIO, but there is no patio and even a window. So there is NO natural light in the room which is a kind of depressing. We had problems also with the reception of hotel. We paid all the due amount by our credit card, but the receptionist indicated in booking.com that our car was declined. We asked for explanations, and she said that she DID RECEIVE the payment and does not how to fix the fact that she tagged our credit card as declined. She was not available at all to contact Booking.com. No English at all, not even basic, so it was difficult to communicate. We had to call Booking.com ourselves. Three different operators from Booking.com contacted hotel and asked to indicate that our booking was paid, but the hotel still did not do this, though they acknowledged they took payment. I believe that the staff of hotel should LEARN how to take and manage reservations which come through Booking.com. REALLY DISAPPOINTED by wasting our time and nerves.
• Juanxopr (10/5): Exceptional -
• Anonymous (10/5): If my kids are comfortable and happy, it’s a perfect place :) - I loved the artistic and the Mexican decoration throughout the hotel. it’s hard to say since I loved our stay.
• Pedro (8/5): Quality and good costumer service thank you again. - I love the decorations and it’s was so organized and clean it felt we were home … the beds were to hard .
• Maria (2/5): We won't go back again, very unpleasant experience - Good location Images tell more than words They gave us a room on the 2nd floor, so hot, the "hotel" doesn't have AC, and no fan. We asked for a change to a room at 1st floor, maybe not that hot. They refused with the argument that we already used the bathroom; maybe for the next night it was possible. Incredible!!. If you go on summer or winter it would be impossible to sleep without AC or heating After 7pm, the room was mosquito infested, we couldn't sleep. I asked for an insecticide and They Had it!, maybe they know about the problem. Imagine spraying all the room, even the bed and then go to sleep on it. For the 2nd night they changed our room, but we asked around 2pm because we were in a tour, and again they said "You should had ask before 12, before the cleaning". Our faces were so angry that they said, "OK, go for you stuff and don't use the bathroom, here's your key for a room on the 1st floor". And guess what, the room had not been cleaned! the dead mosquitoes still were there! OK, the new room had no mosquitoes and it wasn't hot Very little water pressure in the shower Only 1 outlet located in the bathroom, so it was difficult to charge phones and tablet Towel was torn, I don't need a new one, but a hole gives a bad image Hard beds, awful pillows And if it was not enough, they made an additional charge to my card for a reservation of one night for the same day, my reservation was for 2 nights, I never reserved for 1. I told them 2 days before my arrival about this charge, they only said, "No, no, my accountant says that we didn't make it". I sent a screenshot of my bank movements, and at the last day, after we left, they called me and said, "Oh, yes, there was a charge for 1 night, please give me an account number to deposit the money back". I think if I hadn't insisted they would have never returned my money
• Kevin (9/5): Superb - Nice, cool airy room, comfy bed, decent wifi, and in a good central location. Hotel is set in a nice colonial style building with a courtyard. Foul smell coming from the shower drain, though this seems to be quite common in parts of Mexico!
• Dchacon (10/5): Exceptional -
• Ricardo (6/5): No volvemos a hospedarnos en el hotel. - 1) Excelente ubicación. 2) Muy incómodo el estacionamiento: queda a 2 cuadras y cada quien toene que estar abriendo y cerrando, porque no hay encargado. 3) El cuarto que nos tocó tenía fuga de agua en el baño y no se corrigió. 4) Hubo un evento con un huésped que tuvo que ser arrestado y cargado a una patrulla: fue muy mal gestionado por la Administrado del hotel.
• Bernardo (8/5): Excelente! - Muy centrico comodo y limpio solo no me gusto que pagando en recepcion era 20% mas barato
• Diane (8/5): Surprisingly quiet, a nice hideaway in the middle of the city. - In the center of town, but the rooms in the back are surprisingly quiet. There was secure parking 2 blocks away. The shower had good hot water. There is a small room with a fridge and microwave that was available for use. There was also free aqua purificada. The staff was very kind. There were tables, chairs and hammocks in the public areas. The beds were a little hard and they insisted on leaving the bright hallway lights on all night which made sleeping a little difficult.
• Julio (10/5): Confortable - Un hotel muy confortable muy bueno para descansar
• Araceli (10/5): - Very unique decor!!
• Salvador (8/5): Very good -
• Jhony Josue (4/5): - El baño tenia un aroma desagradable que se pasaba a todo el cuarto
• Tom (8/5): - Nice staff. Good central area.
• Sergio (10/5): Exceptional -
• Mathilde (10/5): Exceptional - It was great! I recomand 100% The old building has a lot of charm with all the flowers and comfy chair outside. Rooms are nice too. Also it is situated right next to the Main "plaza" and you can walk to the Parque National really close by. The crew is very friendly and helpfull.
• Nora (9/5): Superb - The pillows ere not soft, only that need to change
• Verified traveler (8/5): - Really nice place to stay, close to the center of town. Good and helpful service, eventhough our spanish wasn’t so good. The room was clean. Only problem was the bed, a bit small and not too comfortable. We would recommend the place.
• David (8/5): - Buena ubicación, atención, limpieza
• Gus (10/5): - Great hotel. Near city center
• Alberto (10/5): - Is a excellent 👌 place I liked
• Horacio Martinez (10/5): - Excelente atención, cerca de poaza principal
• EMILIO (10/5): Lugar privilegiado para tu visita a Uruapan - Hotel muy bien situado a unos pasos devtodo el centro historico y a 10 min caminando al parque Nacional...igual cerca de la casa Angosta, con estacionamiento a una cuadra que pyedes llevar tu equipaje por la banqueta a tu auto...
• Edmundo (10/5): - The place is so clean and quiet. It is located downtown however the place is so quiet even during the day. This is the perfect place to relax and close to the Parque Nacional Cupatitzio. The staff was very polite. I highly recommend this place !
• Martha Raquel (8/5): Muy lindo pero sin alberca - Todo excelente, el lugar muy lindo excepto porque el anuncio tiene fotos de una albercq y el hotel no tiene. Ellos comentan que ya les pidierom quitarla pero que no ha sucedido.
• Rodolfo (10/5): - Las instalaciones son hermosas, te hace sentir como en casa de tu abuelita, algo nostalgico pero bello. Se conserva en un muy buen estado.
• Salvador (10/5): Excelente servicio - Me encanta, siempre regreso a este hotel, muy limpio, cómodo, agradable y el equipo muy amable, recomendadisimo al 100%
• Vanessa (10/5): Bonito y bien ubicado - El lugar es muy bonito, la decoración muy original y dan un ambiente agradable. Muy buena atención. El estacionamiento esta a una cuadra del lugar. Muy céntrico.
• Briceyda (6/5): - Hotel sencillo, limpio, precio acorde al servicio, falla en la señal de tv.
• Salvador (10/5): Me encanta! - Excelente Hotel, muy cuidadosos con la limpieza, bastante agradable, muy muy recomendable, siempre me quedo ahi.
• Mario (6/5): Puede mejorar - Aunque el hotel está a vacío, nos dieron una habitación diferente a la reservada, con mala recepción de wi-fi y camas algo duras. No había cobijas adicionales y hacía frío. Una cama tenia una bola de pelos de mujer, por lo que nos dió un poco de desconfianza los protocolos de limpieza. Las áreas comunes son lindas y la ubicación perfecta.
• Verified traveler (4/5): - Tv y Cable pésimos,No hay contactos de luz cerca de camas,Regadera tapada casi no sale agua, agua tibia para bañarse nunca caliente,Toallas de baño rotas y viejas, cobijas malas y manchadas, almohadas pésimas deformes.
• Marilu (2/5): 0 - Horrible sucio tierra en las camas sabanas sucias y mucho ruido de tráfico y jente al pasar toda la noche bares alrededor y mucho ruido mal servicio al cliente además no atentos con el cliente 😘☹️☹️☹️😠
• Verified traveler (10/5): Muy agradable - Limpio, fresco y muy amables
• Salvador (10/5): Increible - Muy como, agradable y confortable, las habitaciones son muy acogedoras y el hotel tiene areas en comun muy frescas

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