Prima Luce Downtown
Location: Trg Gaje Bulata 5, Split, hr
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Accommodations
Experience elegance and comfort at Prima Luce Downtown - MAG Quaint & Elegant Boutique Hotels. Our air-conditioned rooms, designed by a renowned Croatian painter, offer free WiFi and top-notch amenities including Smart satellite TV and designer bathrooms with rain showers.
Convenience at Your Fingertips
Enjoy the convenience of Bluetooth smart chairs or beds, a minibar, and handcrafted work desk in every room. Stay connected with our multiple power sockets and charging cables for all your devices. Indulge in complimentary coffee, tea, water, and chocolates, along with plush robes and slippers.
Additional Services
Take advantage of our airport shuttle service, bike and car rentals to explore the charming city of Split. Start your day right with a delicious breakfast just a short walk away. Book your stay now for an unforgettable experience!
Important Information
Breakfast is served in the nearby restaurant.
Please note that, due to ongoing construction works, there may be moderate noise levels from Monday to Friday between 8:00 AM and 6:00 PM. We apologize for any inconvenience this may cause and appreciate your understanding.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 10:00 AM
Amenities & Facilities
- Guest education on local ecosystems and culture
- Parking
- Non-smoking rooms
- Air conditioning
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Tour desk
- Soundproof rooms
- Car hire
- Massage services
- Currency exchange
- Non-smoking throughout
- Private check-in/check-out
- Shuttle service (additional charge)
- Concierge service
- Allergy-free room
- Fruits
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- ATM/banking
- Television in common areas
- Express check-in
- Free wired internet
- Golfing on site
- Scuba diving on site
- Snorkeling on site
- Tennis lessons on site
- Internet access
- Wine release events
- Bicycle-friendly property
- Guest education on local ecosystems and culture
- Paddle boating nearby
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Deluxe Luxury Suite
Lavish room with 2 walls completely in glass and overlooking the town.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Electric kettle
- Wardrobe or closet
- iPad
- Hypoallergenic
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Child safety socket covers
- Wine or champagne
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Superior Suite
This room's entire south wall offers panoramic views.
Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Child safety socket covers
- Wine or champagne
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Standard Suite
This room's unique decoration includes a 3D rendition of Glagolitic script, the oldest Slavic alphabet.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Child safety socket covers
- Wine or champagne
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Luxurious Suite With Jacuzzi
This lavish room provides a hot tub in the room, as well as a rain shower.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- iPad
- Hypoallergenic
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Child safety socket covers
- Wine or champagne
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Comfort Suite
This quadruple room provides 2 queen size beds.
Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Child safety socket covers
- Wine or champagne
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Guest Reviews
- Emil (4/5): - Trevlig personal Slitet rum, langt ifrån den standard jag hade förväntat mig. Stinker avlopp
- Wolfgang (1/5): Heizung Schimmelgeruch, Bad extremer Kanalgeruch, keine zu öffnenden Fenster! Katastrophe! - Lage war gut! Bett viel zu hart, es stank dauernd extrem nach Kanal im Zimmer, die Heizung stank nach Schimmel, die Fenster konnte man nicht öffnen. Nie mehr wieder. Die Empfangsdame wusste nicht einmal wo der richtige Eingang ist. Zimmer sind in einem geschlossenen Einkaufszentrum im 3. Stock. Sehr gruselig. Das schlimmste waren die Zimmer, es stank dauernd extrem nach Kanal aus dem Badezimmer. Heizung stank nach Schimmel. Fenster konnte man nicht öffnen. Katastrophe!
- dalcı (10/5): -
- Sebastian (1/5): -
- Zlatko (1/5): -
- René (7/5): - Superlage, die ganze Altstadt zu Fuss zu ereichen Zimmer in einem für Hotellerie nur schwer geigneten Gebäudes inmitten eines Umbaus. Keine Fenster zum öffnen.
- Lucija (1/5): - objekt nije kao sto se predstavlja, sobe nisu čiste, hidromasažna kada ne radi, sadrzaj koji je naveden u opisu objekta se uopce ne nalazi u sobi, uglavnom katastrofa
- Matija (8/5): -
- Ivan (10/5): -
- Christian (1/5): Gottseidank konnten wir stornieren! - Nix Alles,
Baustelle nicht fertig Eingang geschlossen kein personal vor Ort nur die Putzfrau. Nach 30 warten auf ein personal das ihr einchecken können haben wir uns entscheiden zu stornieren KOSTENLOS. Das Hotel ist auch von außen sehr heruntergekommen. Die Bilder sind aus einer besseren Zeit! Leider haben wir keine Fotos gemacht!
- Karbonare (10/5): -
- Medelyn (10/5): - Very nice. Clean and also the room is big we are comfortable . And the ambiance also very nice. And also the staff she's very friendly. I like the property because is big . And quite
- Debevc (9/5): -
- Tin (10/5): -
- Senol (1/5): Je ne conseille a personne avec un gros point..... - Nous avons même pas dormi car l accès était très difficile pour les chambres,je ne peux dire que c était un hôtel car les chambres étaient à l'étage à l intérieur d' un centre commercial avec une discothèque en bas c était terrible mes enfants on eu très peur , après la réservation j ai reçu des infos par booking que l accès était par derrière le centre avec un code pour la porte sa sentait très mauvais une fois rentrée on étouffait de chaud aucune aération nous sommes montés par les escaliers il y a avait des pièces en chantier d autres de réserve des boutiques nous avons même pas trouvé où c était.Le lendemain j ai reçu un mail comme quoi ma carte de paiement a été refusée alors que j ai été prélevé sur le compte.
Horrible horrible je ne conseille a personnes
Nous avons souffert cette nuit pas de chambre disponible dans d autres hôtels à part les 5 étoiles a 800€ la nuit au final nous avons passé la nuit dans notre véhicule. Nous avons même pas dormi car l accès était très difficile pour les chambres,je ne peux dire que c était un hôtel car les chambres étaient à l'étage à l intérieur d' un centre commercial avec une discothèque en bas c était terrible mes enfants on eu très peur , après la réservation j ai reçu des infos par booking que l accès était par derrière le centre avec un code pour la porte sa sentait très mauvais une fois rentrée on étouffait de chaud aucune aération nous sommes montés par les escaliers il y a avait des pièces en chantier d autres de réserve des boutiques nous avons même pas trouvé où c était.Le lendemain j ai reçu un mail comme quoi ma carte de paiement a été refusée alors que j ai été prélevé sur le compte.
Horrible horrible je ne conseille a personnes
Nous avons souffert cette nuit pas de chambre disponible dans d autres hôtels à part les 5 étoiles a 800€ la nuit au final nous avons passé la nuit dans notre véhicule.
- Vlado (1/5): -
- Zoran (8/5): - Es hat eine hotel Bar gefehlt,kein Frühstück,ich gabe gedacht das ist ein hotel mit 4 sterne aber das was nur win zimmer Haus sozusagen
- Nikola (10/5): - Sve 5
- Mira (1/5): Ovo se nebi trebalo iznajmljivati u zimskim mjesecima. - Čistoća Velika hladnoća unatoč tome što je klima uređaj radio cijelu noć ,vonj vlage,nedostatak tople vode.
- Petra (1/5): Katastrofalno iskustvo - Blizina rive Izuzetno sam razočarana ovim smještajem. Ovo se ni u kojem slučaju ne može nazvati hotelom. Već sam ulaz je alarmantan – nalazi se u sporednoj ulici, iza vrata s bizarnim i sumnjivim natpisima, što ostavlja vrlo neugodan prvi dojam. Lift je u iznimno lošem stanju i tijekom vožnje se trese. Najveće razočaranje bila je soba: nedovoljno čista, izrazito hladna, a klima uređaj uopće ne grije. Prostoriju, kao ni kupaonicu, nismo uspjeli zagrijati. Toplu vodu u tušu morali smo čekati neuobičajeno dugo, a pri ulasku u sobu osjetio se neugodan miris vlage. Smještaj ni približno ne odgovara fotografijama ni opisu. Nažalost, iskustvo je bilo vrlo loše i ne bih ga preporučila.
- Ivana (10/5): -
- Gambiroža (10/5): -
- Marjana (8/5): -
- Nina (10/5): -
- Ester (10/5): -
- Žaklina (10/5): -
- Filip (10/5): -
- Hamdo (10/5): -
- Ivana (8/5): -
- Ebrar (10/5): -
- din (10/5): -
- Jörgen (4/5): -
- Simon (5/5): - Great location in the city center Club in the same building, open until 5 AM with loud music that you can hear in the hotel room.
AC controls did not work.
- Jason (10/5): - Clean
- Iwona (10/5): - Don’t get fooled by outside appearance of the building. Not welcoming. But once you get to the third floor you will be nicely suprised. Rooms are very clean, newly renovated and with taste. Highly recommended
- ivica (10/5): - Velika soba. Luxury
- Jose (10/5): - The room was beautiful and cleaned daily. We received fresh towels daily. The staff always friendly and helpful.
Thank you so much,
Eugene & José
- Marwane (8/5): -
- Kari (7/5): -
- inge (6/5): Rimeligt - Rent og personalet var venlige At det var svært at finde stedet og selv politiet anede ikke der lå et hotel.
At parkering skulle koste så meget at man måtte vælge et andet sted, til gengæld var parkering i byen ikke så svært som påstået.
At klubbens musik holdt os vågne.
- Odilon (10/5): - Nice view
- Popovic (8/5): -
- İlgim (7/5): -
- Vitor Manuel (8/5): Viaje x E - Hotel en reformas y acesso un poco complicado, por lo demás muy bien, habitación espaciosa, con dos camas de matrimonio, ducha XL, buena wifi, dos sillones con masaje adicionales, nevera etc…, muy bien, personal muy amable y simpático.
- Manuel (8/5): - Hotel was great albeit was a little surprised they had no toilets around reception. The location was questionable as the shopping centre is effectively shut and the only operating business is the hotel itself. Entering via a back door also didn’t deliver on that luxury feeling we were expecting. Staff was very friendly and delighted they allowed an early check in
- JCosta (9/5): -
- Frédéric (5/5): - Situation idéale Hôtel au dernier étage d un centre commercial désaffecté ,entrée dérobé très mal signalé.En dernier recours pour une nuit.....
- Kateryna (6/5): -
- Anthony (8/5): - Overall nice place
- Markic (10/5): - Sve je bilo izvrsno
- Zrinka (9/5): Superb -
- Buckman (5/5): After a long day of travel found a facility that was not very welcoming. Room was extremely hot and uncomfortable. I ask - Rooms are modern and clean. Large bathroom. Run down building. Entrance next to a loading dock. Inconvenient and uncomfortable.
- Roland (6/5): - Outside the property is run down with lots of graffiti. The room was large and the bathroom was really nice but bedroom carpet was old shag. The front and lobby was closed and had to use the service elevator through the back grimy part of hotel. For the premium price it was not worth it.
- Niyi (8/5): - The staff were helpful. They always checked we were ok. They gave us a fruit bowl. That was lovely.
Location of property excellent- restaurants, shops etc walking distance to many things.
Only down side - located in a shopping centre that is closed and deserted. The external ambience is not appealing.
- Ameet (6/5): - Under construction, so only rooms were good, but not nuch else
- Sigita (5/5): Passable -
- Lynette (2/5): - Room average. Old building. Lacking signage. Entrance difficult to navigate. Lift malfunctioning and stairwell inaccessible. Smashed glass front door. Some machinery/aircon or generator made loud continuous noise from 11.00 pm until 5.00 am. outside my room. Windows inaccessible, were high up on wall and partially opened enabling sound unrestricted. Unable to complain until morning when leaving having slept very little. One clerk pleaded ignorance and prevented her colleague from speaking further when she commented "I know what that is". Paid by cash on arrival , receipt not forthcoming and had to ask before leaving for a tax invoice receipt. Really does not live up to its image online. Would not recommend to anyone.
- Marian (6/5): Pleasant -
- Agatha (10/5): Excelente custo benefício - Hotel super bem localizado no centro e perto da Marina. O quarto era bastante confortável e limpo. Excelente custo benefício, recomendo muitíssimo!
- Verified traveler (6/5): Cerca a old town - Difícil check in - Check in difícil, queda dentro de un centro comercial que no cerrado y no dieron instrucciones claras para el check in. De resto el cuarto estuvo bien, muy cerca a old town.
- Ferega (6/5): Pleasant -
- Fraser (8/5): Very good - Rooms were all clean and as advertised, the staff were friendly and were helpful if you wanted any suggestions for what to do on a day.
The location is incredible, no need for a taxi to get anywhere, you are right in the centre of Split.
Air conditioning was nice for breaks during the day and the rooms are massive.
We stayed as a large group of friends and the staff were very accommodating, would definitely recommend. Slight smell in the toilets but once you flushed, the smell went away. Possibly just dormant water.
Gaining entry/exit is very odd, being in an abandoned shopping mall but once you find the entrance it's fine. The lift broke at one point and had to find another way out.
- Eric (4/5): Excellent location. Extremely bad smell. - Excellent location in the city. Large room with a comfortable bed at a good price. The hotel is inside an abandoned mall, but that was fine for me and my wife.
However, there was an extremely bad smell in the bathroom, likely due to old plumbing, which made it difficult to sleep at night. I would have rated it 4 out of 5 if not for the smell. As it stands, I can only give it a 2.
- Tan (10/5): - Masha the receptionist was so friendly and their recommendations were great! I would def stay here again!!!
- Donald (2/5): - embedded inside a Colors of Benneton store, the entrance was not marked. After hours the entrance was plain creepy
- Lauren (10/5): - A wonderful stay at Prima Luce. You are steps away from the old town and all it had to offer, as well as a close bus ride or 30 min walk to the beach. The staff were very friendly and helpful.
- VIVIAN (10/5): - The property staff were so nice and friendly. Helped with all questions and concerns. The hotel property was clean and walking distance for everything.
- Leon (5/5): Location of the building is good but the location of the hotel inside the building isn’t. A lot of money for one night. - Spacious room, spacious, good working shower. Clean Firstly, when I booked the hotel I asked them if I could leave some luggage with them before my stay (I had 9 days in Split, 5 days on Korcula, before coming back to Prima Luca) to save me taking in needed stuff to Korcula. “Yes, it’s not normally something that we would do, but we ca do this for you”. Brilliant, thank you!!
Luckily I went I find the hotel whilst in Split the first time and double checked my request to save any hassle on the day of my ferry. “I don’t know why you were told that, we just leave the cases in the corridors and reception isn’t manned ant night” - not a major problem as I the had time to source storage, but why say yes in the first place? And what if I hadn’t checked?
The ‘boutique’ hotel as it calls itself is on the 3rd floor of a shopping centre. As you go up in the tatty glass walled lift you pass the other abandoned floors that look like it was a set in an apocalypse movie. Reception isn’t much better. Stairs are taped off, escalator not in use. It looks like there was once a cafe or bar on the top floor which would give amazing views of the city. Also looks abandoned.
As well as boutique I’m sure I saw the words ‘luxury rooms’ somewhere.
Small windows at the top of the bedroom wall leaves little natural light and zero fresh air.
Although the bed was comfy, there was only one small pillow each and no sign of extras.
One of the rooms descriptions was ‘unique decoration includes a 3D rendition of the oldest Slavic alphabet. Not that this was a reason I booked it but it was some letters painted onto a wall with a line Dow the side to look like the 3D graffiti you did o your school books. This at least gave me a chuckle
I’m far from a room snob, it wasn’t a horrible experience by any stretch but it wasn’t worth paying £180 for a night. Luckily it was only a one night stop off
- eli (2/5): - Worse experience of my life it’s not a hotel it’s inside a building on the third floor bed was horrible no amenities in the bathroom pictures are miss leading do not stay here I got robed paying $250 a night Expedia you should be ashamed to have that on your website
- Mona (9/5): Superb -
- Mina (10/5): - Excellent location, quiet, and staff are helpful
- moumita (6/5): - The area is prime. But the property was located in an abandoned shopping mall. Felt quite unsafe at night. The hotel also didn't have extra pillows, towels or blanket. Not a pleasant start for a 4 star.
- Dzhansu (10/5): Perfectly clean, spacious room, amazing location, best receptionist - The location was perfect just in the heart of Split, the staff was very friendly and helpful, Maša was taking care of me and she was very responsive and helped me with all my needs. Even after I left the hotel she was helping me a lot to to deliver me my staff that I forgot in the room.
- Harsha (4/5): Not a typical hotel - Hotel
What an experience! Highlighted pros and cons.
The neighbourhood is not like any other - my wife was reluctant to get out of the taxi. Having said, nothing happened to us or any of bringings. This certainly is not a 4-star hotel, may be 2.
On the ground floor there is a Shop. First and second floors have closed down shops. Third floor occupies this hotel and reception shared by another hotel which is on other side of the floor. No uniform for reception staff, just in casual clothes. But they were friendly and helpful and helped when asked.
There was a fire alarm, by mistake. Still I was allowed to go in lift since stairs are blocked off by tape since you can access the shut down shops. I asked what to do in case of real fire and if ok to take stairs. Was told not to worry, there won’t be any fires! Didn’t get the room as in booking. Very small windows bit high up without being able to see outside, like in a prison.
Came in August and the A/C is not enough for room. At 18C displayed but doesn’t work for that temperature. Asked for an extra pillow but didn’t have.
But, Hotel is in a very convenient location. Once out, you are in the centre of Split in a minute. We stayed for 4 nights with 2 children and once get used to it, you are OK. Room and bathroom were clean and tidy. But, won’t be staying again, that’s for sure.
- Francis (8/5): Very good -
- Marija (5/5): Passable - While the location is excellent, the hotel's standards fall short of what one would expect from a four-star establishment.
Despite arranging and confirming an early check-in, the process was frustratingly slow. We had to wait a significant amount of time, which was disappointing.
The beds were extremely hard, making it difficult to get a good night's sleep. Upon entering our room, we found stains on the bathroom floor, indicating it had not been cleaned properly. We had to request a second cleaning, but even then, the bathroom still required a deep clean. Cleanliness of the room!
- Bryan (8/5): - Great rooms. The hotel seemed to be under construction. Conveniently located with great prices
- Rebwar (4/5): - Incredibly difficult to find the address on GPS, the place was not marked 'Hotel' The hotel is incredibly close on the third floor of a shopping centre, the offer included free parking, it is completely impossible to park here, it is at least 2 km from the possibility to to park the car! No breakfast offer either!! When we arrive, the reception should have cash for the fee, don't remember what they called it, the stay was paid in advance, but they should have the fee in cash!? Do not recommend this place… But the room itself was very good :)
- Jaime (6/5): - The room was clean and as pictured. There is no rooftop bar and the building is half empty. We felt safe; it just wasn’t exactly as imagined for the price paid.
- Eivind (4/5): Not a 4 star hotel. - The hotel’s central location is its only positive aspect. The cleanliness was not ok – trash from previous guests was left in the room, and the entrance was a mess. The staff were lazy. Our room lacked bedding; even after complaining and receiving more, we still didn't get sheets. The AC was good. Overall, not worth the money.
- Andrew (5/5): Strange entrance. Hands off staff. Odd but comfortable room. Not bad value for price for 1 night. - Great location. Spacious room. Lack of facilities. It was just a room and bathroom. No restaurant or gym or cafe or anything. I didn’t like the cheap interior trying to look luxury. I didn’t like going through a shopping centre to get access. Especially at night.
- Magnus (2/5): Dålig standard - Dålig hotel standard. Stämmer inte med beskrivningen.
- Gabrielle (10/5): - You can hear club music at night but outside of that it’s a great stay. I just went to sleep before the music started
- Tomas (4/5): Avoid this place if you can. Not 4-star or rating 7.0. Not worth the price. - The location is very good, close to everything: Diocletian's Palace, restaurants, bars, waterfront promenade (Riva), shopping, buses and taxis. But that is the only positive!
The room itself was acceptable but the "Hotel" as a whole was disappointing and depressing.
Diamond studs on the headboard and thick carpeting doesn't make it 'Luxury' or 'Boutique' The hotel is located on the third floor in an almost abandoned shopping mall, which gives the whole place a depressing and creepy vibe.
The room had a strong chemical smell during the entire stay.
Small windows you can’t open and ventilate the room and placed so high that you can only see the sky.
Dirty glasses and spoons, changed after i pointed it out.
The hallway outside my room was used as storage for old advertising signs.
Hot water took a very long time, flushed for 5-10 min and still only lukewarm. The building probably has no hot water circulation system, risk of Legionnaires' disease! (dangerous pneumonia)
I have traveled a lot and stayed in many hotels, 113 via Boking.com over the years, but after this I no longer trust the Booking ratings and star system any more.
107 of 281 ratings 9 – 10 can’t be true!
78 of 281 ratings 7 – 9!
Are the reviews for the same place as I stayed in?
This is not a 4-star hotel with a rating 7.0
- Milovan (5/5): Passable -
- Amand (5/5): Passable - The bed is comfortable and the shower is truly great. The hotel is located in an abandoned shopping mall, which gives the whole thing kind of a creepy vibe. In addition, the massage chair that was advertised on the homepage did not work.
- Debra (4/5): Disappointing -
- Anne laure (2/5): À fuir ! - Franchement hormis l’emplacement qui est idéal. Tout est horrible….
Les 4 étoiles ne sont absolument pas mérités
Le jeune homme à l’accueil n’est pas du tout aimable.. la chambre est horrible, les fenêtres ne s’ouvrent pas, c’est propre mais c’est très lugubre !
- Ruaridh (9/5): Superb -
- Ivana (8/5): - Great location and staff
- Genefer (5/5): Cheap and central - was fine for one night! - Location is perfect - so central Hotel is above a shopping centre so when the shops are closed you have to use a service entrance around the back in an alley
- Fadi (6/5): Pleasant - Bad room , the price is high compared to the room
- Richard (10/5): Commendable - The cleanest room since I've been traveling and I've been traveling for the last 20 years. The location is excellent. The city is beautiful
- Dorotea (10/5): Exceptional - Everything was perfect and close to the centre! The reception staff was extremely kind and even let us stay at the day of our checkout longer without any charges.Would definitely come back here :)
- Leo (10/5): A handy, clean and modern place near the old town! - The room is a little bit small but it was sufficient for what we needed and an easy walk to the port and various restaurants
- Mislav (10/5): Exceptional -
- Toni (10/5): Exceptional -
- Srđan (10/5): Exceptional -
- Zermen (10/5): Exceptional -
- Davide (10/5): Exceptional -
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