Home2 Suites By Hilton Olive Branch
Location: 7595 Lodging Lane, Olive Branch, us
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Modern Comfort and Convenience
Convenient Location
Complimentary Amenities
Experience modern comfort and convenience at Home2 Suites By Hilton Olive Branch. Situated just a short distance from popular attractions like Graceland and the Stax Museum of American Soul Music, this 3-star hotel offers air-conditioned rooms with free WiFi and a fitness center. Start your day with a delicious buffet breakfast and enjoy amenities such as room service and a 24-hour front desk. The hotel's prime location near Memphis International Airport makes it a perfect choice for travelers. Don't miss out on the opportunity to stay at Home2 Suites By Hilton Olive Branch for a memorable and relaxing experience.
Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Room service
- Pets allowed
- Lift / Elevator
- Express check-in/check-out
- Safety deposit box
- Facilities for disabled guests
- Non-smoking throughout
- Grocery deliveries
- Wheelchair accessible
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- First aid kit available
- Contactless check-in/check-out
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Face masks for guests available
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Secured parking
- Swimming nearby
Rooms Available
-
Studio, 2 Queen Beds, Accessible, Bathtub
2 Queen Beds
Internet - Free WiFi and wired internet access
Food & Drink - Kitchen with microwave, dishwasher, cookware/dishware, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub, a hair dryer, and towels
Practical - Iron/ironing board, unspecified sofa bed, and desk
Comfort - Climate-controlled air conditioning
Accessibility - Closed-captioned TV
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Sofa bed
- Shampoo
- Free WiFi
- Bedsheets provided
- Soap
- Closed captioned TV
- Accessible bathtub
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)
1 King Bed
Internet - Free WiFi and wired internet access
Food & Drink - Kitchen with microwave, dishwasher, cookware/dishware, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub, a hair dryer, and towels
Practical - Iron/ironing board, unspecified sofa bed, and desk
Comfort - Climate-controlled air conditioning
Accessibility - Closed-captioned TV
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Sofa bed
- Shampoo
- Wheelchair accessible
- Free WiFi
- Bedsheets provided
- Soap
- Closed captioned TV
- Accessible bathtub
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Studio, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)
1 King Bed
Internet - Free WiFi and wired internet access
Food & Drink - Kitchen with microwave, dishwasher, cookware/dishware, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Iron/ironing board, unspecified sofa bed, and desk
Comfort - Climate-controlled air conditioning
Accessibility - Closed-captioned TV
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Sofa bed
- Shampoo
- Wheelchair accessible
- Free WiFi
- Bedsheets provided
- Soap
- Closed captioned TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Studio Suite, 1 King Bed, Non Smoking
1 King Bed
Internet - Free WiFi and wired internet access
Food & Drink - Kitchen with microwave, dishwasher, cookware/dishware, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, a hair dryer, and towels
Practical - Iron/ironing board, unspecified sofa bed, and desk
Comfort - Climate-controlled air conditioning
Accessibility - Closed-captioned TV
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Sofa bed
- Free WiFi
- Bedsheets provided
- Closed captioned TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Suite, 1 Bedroom, Non Smoking
1 King Bed
Layout - Bedroom
Internet - Free WiFi and wired internet access
Food & Drink - Kitchen with microwave, dishwasher, cookware/dishware, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Iron/ironing board, unspecified sofa bed, and desk
Comfort - Climate-controlled air conditioning
Accessibility - Phone accessibility kit
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Sofa bed
- Shampoo
- Free WiFi
- Bedsheets provided
- Soap
- Closed captioned TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Studio, 1 King Bed, Accessible (Hearing)
1 King Bed
Internet - Free WiFi and wired internet access
Food & Drink - Kitchen with microwave, dishwasher, cookware/dishware, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Iron/ironing board, unspecified sofa bed, and desk
Comfort - Climate-controlled air conditioning
Accessibility - Phone accessibility kit
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Sofa bed
- Shampoo
- Free WiFi
- Bedsheets provided
- Soap
- Closed captioned TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Studio, 2 Queen Beds, Accessible (Hearing)
2 Queen Beds
Internet - Free WiFi and wired internet access
Food & Drink - Kitchen with microwave, dishwasher, cookware/dishware, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Iron/ironing board, unspecified sofa bed, and desk
Comfort - Climate-controlled air conditioning
Accessibility - Phone accessibility kit
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Sofa bed
- Shampoo
- Free WiFi
- Bedsheets provided
- Soap
- Closed captioned TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Suite, 1 King Bed, Accessible (Hearing)
1 King Bed
Internet - Free WiFi and wired internet access
Food & Drink - Kitchen with microwave, dishwasher, cookware/dishware, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Iron/ironing board, unspecified sofa bed, and desk
Comfort - Climate-controlled air conditioning
Accessibility - Phone accessibility kit
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Sofa bed
- Shampoo
- Free WiFi
- Bedsheets provided
- Soap
- Closed captioned TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Studio Suite, 1 King Bed, Non Smoking
1 King Bed
Internet - Free WiFi and wired internet access
Food & Drink - Kitchen with microwave, dishwasher, cookware/dishware, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Iron/ironing board, unspecified sofa bed, and desk
Comfort - Climate-controlled air conditioning
Accessibility - Phone accessibility kit
Need to Know - Housekeeping on request
Non-Smoking
Room/bed type depends on availability at check-in
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Sofa bed
- Shampoo
- Free WiFi
- Room and bed type depend on availability check-in
- Bedsheets provided
- Soap
- Closed captioned TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)
1 King Bed
Internet - Free WiFi and wired internet access
Food & Drink - Kitchen with microwave, dishwasher, cookware/dishware, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub, a hair dryer, and towels
Practical - Iron/ironing board, unspecified sofa bed, and desk
Comfort - Climate-controlled air conditioning
Accessibility - Closed-captioned TV
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Sofa bed
- Shampoo
- Wheelchair accessible
- Free WiFi
- Bedsheets provided
- Soap
- Closed captioned TV
- Accessible bathtub
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
King Suite - Hearing Access/Non-Smoking
The unit has 1 bed.
Max Occupancy: 4 (4 Adults)
- Telephone
- Refrigerator
- Microwave
-
King Studio Suite - Hearing Access/Non-Smoking
The unit has 1 bed.
Max Occupancy: 4 (4 Adults)
- Telephone
- Refrigerator
- Microwave
-
Studio Suite with Two Queen Beds - Hearing Access/Non-Smoking
The unit offers 2 beds.
Max Occupancy: 6 (6 Adults)
- Telephone
- Refrigerator
- Microwave
-
King Studio Suite - Non-Smoking
The studio is equipped with a TV, air conditioning, a tea and coffee maker, as well as heating. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Video
- Heating
- Alarm clock
- Sofa bed
- Smoke alarm
- Privacy curtain
-
One-Bedroom King Suite - Non-Smoking
This suite is air-conditioned and features a TV, a tea and coffee maker and heating. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Video
- Heating
- Alarm clock
- Sofa bed
- Smoke alarm
- Privacy curtain
-
King Suite - Mobility and Hearing Access/Non-Smoking
The suite features air conditioning, a tea and coffee maker, heating, as well as a TV. The unit has 1 bed.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Video
- Heating
- Alarm clock
- Sofa bed
- Smoke alarm
- Privacy curtain
-
Queen Studio with Two Queen Beds - Non-Smoking
The studio features air conditioning, a tea and coffee maker, heating, as well as a TV. The unit has 3 beds.
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Video
- Heating
- Alarm clock
- Sofa bed
- Smoke alarm
- Privacy curtain
Guest Reviews
- donaldaY2634BF (10/5): Great hotel - Great staff very helpful hotel and rooms are very clean
- O4111PIjohnw (8/5): Good for what I use it for, it won't be if they raise the prices! - Jabar is awesome. Breakfast just ok, rooms pretty clean.
- albertogS6507SY (10/5): Great - I love the staff. Jabbar and the rest of the staff were awesome
- 457clydew (10/5): It was great - I spoke with Jabbar about the room l was looking for he was very happy to show me the room before we went any further I saw the room and it was very nice and I said that is just what we were looking for he was very nice and very professional he does his job very well he was a lot of help really enjoyed our stay with all the staff they are great
- Breanne (5/5): Nice staff but not good facility, won’t stay again - It’s location was great It was dirty, they changed our room type day of arrival, the main door was broke and the shower door didn’t open easily at all, all the soaps were empty and it wasn’t very clean
- Roland (10/5): -
- Breanne (8/5): -
- Romo (3/5): Not the best one I have stayed at. - The breakfast was delicious, customer service was great. The room and facility was to be desired. The pull out couch was dirty. The bathroom needed renovation. The room smelled bad like old grease. The beds are not comfortable. Lighting was not great either.
- Keelan (10/5): -
- Daniel (10/5): Best hotel - Everything
- ILuvToTravelUSA (6/5): Several positives but the hotel has a lot of wear & tear and elevator issues. - The positives: The bed was comfortable, the room was quiet, the front desk was very friendly, the area felt very safe , it is an easy drive to the airport, there is a noon checkout, and there are plenty of restaurant choices within a 1 mile radius, including some that are within walking distance. The negatives: I received a phone call the morning of our arrival and was told that our two queen beds were not available due to a leak. They offered a king size bed with a pullout couch or the option to cancel the room. I did appreciate them giving me a heads up along with the option to cancel. Most hotels would’ve waited until you arrived to tell you this information. After looking around at the other options in the area, we decided to take the king room and was given small discount for the inconvenience. When we arrived that evening, the front desk informed us that the elevator was not working and would we mind going up a couple of flights of stairs. We said that was OK and she proceeded to give us a room on the 4th floor. Ugh! We climbed the 4 flights of stairs with our luggage and the non-smoking room reeked of smoke. We called the front desk and she quickly told us she would give us a new room. This time on the 2nd floor. By that evening, the elevator was fixed but the next morning it was broken again. Therefore, at checkout, we had to lug our luggage down the stairs. The room itself was a mixed bag. The bedding looks new and it was comfortable. The couch was in good shape, but the padding on the roller chair was peeling, the table on rollers had one broken leg, and the shower really could’ve used a deeper cleaning. I did not see all of the offerings at breakfast, but my friend brought back to the room orange juice, coffee, tea, turkey bacon, fresh made waffles, a fried egg, a corn dog looking thing that we guess was pancake batter wrapped around sausage, and biscuits. I have stayed in other Home2 suites and this was below what I typically expect for this class of hotel.
- Clifton (9/5): -
- Peterson (3/5): It wasn't worth 993.00 dollars - Staff was pretty nice The microwave only works 2 days a 7 day stay. Trash was already in the trash cans. The tv was very low and wouldn't turn up. The handles on the shower were loss, and the blinds fell twice. We just put it back up or self because no one came to fix the microwave
- Courtney (7/5): -
- Keceya (10/5): -
- ned (9/5): -
- Gwendolyn (5/5): - Location from where I was going The swimming wasn't open...the gym was bad and the breakfast was awful
- Denny (6/5): Acceptable, but we would not stay there again. - The breakfast was minimal, but okay. Bathroom was not adequately cleaned and the same for the kitchenette area.
- Allison (5/5): Pool closed for maintenance - Rooms were spacious and comfortable. Location is close to Memphis and a lot of restaurants as well. Pool was closed for maintenance. I wish I could have been informed as the pool was a special request for my daughter celebrating her birthday. Breakfast was ok. Several lights were not working in the room and tv had a dark line down the center. Both issues were reported immediately. Couldn’t get WiFi to work.
- Shemeka (10/5): Marvelous - Everything N/A
- Meleitha (10/5): Excellent.. - The staff was excellent. Jabbar was super helpful. The facility was clean. Breakfast delicious. Nothing to complain about.
- Forrester (8/5): -
- Guadalupe (8/5): Good hotel! - Hotel is cozy and staff is very friendly and welcoming!! And kind!! Breakfast was good and plentiful. You can however tell that the building may be older. We saw some stains and wear in the rooms and the hallway. There was also lots of garbage piled up at the garbage cans. Hotel itself is not dirty or messy.
- Eric (10/5): - Super nice clean. Love staying at home 2 suites.
- Alfred (10/5): -
- Alfred (10/5): -
- Anika (10/5): I looooove it - Everything
- Alcyon (10/5): - The elevator was a little shaky. Door was delayed when closing.
- F3943RMjoes (10/5): Quick overnight stay - Quick stay, got there 10pm left 7am, easy to get to room using Hilton app, clean room, breakfast was best I’ve had at Home2, use to be microwave plant sausage and eggs. make your biscuits with eggs, sausage, ham, Turkey sausage and chicken. Great stay
- Stephen (7/5): All good. - All good except for the noise. It was very noisy until after 12:00am.
- Family (5/5): - The room was nice It was very cold in the room the thermostat did not work for me to turn the ac off
- Richard (2/5): - Deferred maintenance and sub par sanitation. Paint chips. Sewage smell on 4th floor. No air in hall or elevators.
- James (8/5): - One of the lamps didn’t work, the window was very dirty, the bathroom door did not latch.
- Diane (10/5): -
- Sims (3/5): - Rooms were clean Upon check in..I was still charged even though I had already paid through Booking.com. The front hotel clerk couldn't find where I had paid...then ran my debit card 13 times for the same amount 🤬 I am in the process of emailing coporate. I am very upset & dissatisfied!!!
- Dereck james (10/5): - Everything was great no issues
- Kilahb (9/5): -
- Ashley (10/5): Excellent!!! Will stay again -
- Grant (10/5): - Good job
- Jonathon (8/5): Very good -
- suitcaseshopper (4/5): Great location, but that's about it. - Horrible breakfast, big rooms but bleach-stained and other stains carpet. The sofa needs to be replaced because it's very loud when you sit on it. Our family in other rooms experienced the same thing. The tv in our sofa area had bad lines in it. Obviously, it needs to be replaced. I alerted the manager on duty, but who knows if they will do anything about it. The worst part was the breakfast. Stale Raisin Bran and the food was the worst I've had at a hotel. I won't stay here again.
- shakiyla (4/5): - Low in soap an tissue carpet was dirty
- Unica (8/5): - For it to be Mississippi, I don’t expect much. Housekeeping sucked but overall a good stay!! Need more southern hospitality ❤️
- Asa (9/5): Superb - I was able to check in early & got a later checkout. The staff was nice. Clean & comfortable rooms. Breakfast could have been better. The pool was dirty.
- Cindy (3/5): Poor - The location was good To be a newer hotel the room was not what I expected. Corner molding was coming off the walls and need to be repaired and repainted. There were no linens for the hide away bed in couch. Not enough towels and wash clothes for everyone to take a shower. Pool had too much cholrine in it
- Kimberly (9/5): Superb - I loved everything about this hotel! I Will stay here again! N/A
- 335mackenzier (10/5): My family trip - Amazing service, people were nice, bedrooms are clean I rate this 10/10. Plus they loved my mom's service dog too. We needed this nice hotel because of our long long trip to Florida thanks to this hotel we are all rested. Again thank y'all so much.
- Cynthia (4/5): - The breakfast wasn't good
- Kenneth (3/5): Probably won't be back. - Accommodating. Nice shower Room was clean but musty. Sheets had holes. Carpet was stained.. Mattresses were comfortable but unsightly. Too many issues to mention.
- Ashley (2/5): - We checked in and went to the room. The room was absolutely disgusting! It smelled like urine and was nasty! I asked to be moved and they told me there was no rooms. I immediately checked out and went to another hotel. Horrible!
- Alyson (4/5): - Our microwave was broken. The pool heater didn't work. The waffle maker was broken but it just looked like it needed to be cleaned and staff didn't want to clean it. The oatmeal was not placed out at breakfast. Attendants were not quick to refill the items. They were not filing the fridge with chocolate milk, just white but they had chocolate bc I had to ask for it and she gave it to me. We had really noisy neighbors that played Hispanic music loud all night. We needed a cot and they didn't have one for us. We didn't hand linens for the pullout couch and had to go get them. She wouldn't give us 2 blankets only 1. The breakfast staff was rude and I overheard one day to another that they wanted to quit. The facility was nice , it just is not being kept up by staff well at all. I paid a lot for this room and was disappointed.
- Blake (2/5): Very poor -
- Noodel (7/5): Good -
- Wheatley (9/5): Overall I would say it was a great experience. - Breakfast was amazing!! Great location. Only thing that I would say that was not the best was there was some wear & tear. But overall it was great.
- Latoya (10/5): Exceptional -
- Christopher (9/5): Superb - Excellent
- Kierra (9/5): Superb -
- Nicole (1/5): Disappointed is an understatement - I arrived to the hotel after a 6hr drive only to find out I did not have a room. I was informed that they did not have any rooms to accommodate me and my family and they were unable to contact me. I was not offered any help finding accommodations or offered any suggestions or solutions. I even had to verify that I would not be penalized for their mistake.It was basically a tough luck situation with no sympathy kind gesture or words
- Verified traveler (10/5): - Room was very spacious and clean. The bathroom could use a ventilation fan especially if you like hot showers.
- Elizabeth (6/5): Slept good but left very frustrated especially for what I paid and couldn’t receive basic necessities. - I loved the location and the room layout was great. The staff were absolutely precious when I was able to finally find them at the front desk. I had the worst time trying to talk to someone at the front desk. I never ever have to interact with staff when I go anywhere. I truly make it my mission to lay low and be an easy guest. When we arrived, there was no toilet paper. So I stopped at the front desk on the way out to go out to eat. I was just gonna grab a roll while I was down there. The sweet lady just started the day before and didn’t know where it was kept and couldn’t find housekeeping to ask. I politely said I’ll bring in some Kleenex from the car and use that for the time being she promised to leave a message for housekeeping to bring me some first thing in the morning. We left early for a volleyball tournament the next morning. I figured whether they got the message or not that they would leave some when they come through for regular housekeeping. Nope. So I called the front desk numerous times as well as housekeeping and never got an answer. Toilet paper is kind of a big deal. Just saying. Reluctantly I went downstairs (twice) to get some from the front desk but I could t find a soul down there. This was all before 6 pm. Needless to say I had to go to Walmart and buy some TP for my daughter and I just to get through the weekend. On top of everything else, there was zero shampoo, no soap (just face wash) and the shower only came on barely because the faucet of the tub was spraying and shooting everywhere. Needless to say, the room had a neat setup and the location was close to the volleyball facility for 3 days. It was close to Walmart. Thank goodness. I never ever complain, but these were issues that most definitely needed to be made known.
- Dominique (10/5): - The property was clean and the service was very good
- Darrius (9/5): Superb -
- Debbie (10/5): - Great location!
- Shirley (10/5): - Very nice place to stay it’s like a home away from home will visit again
- Kimberly (9/5): Superb -
- Kelli (4/5): - The carpet in the room was gross. There was almost no water pressure in the shower and it was gross as well (but the water was hot at least). The motorized window coverings didn't work well and the light switches and thermostat didn't work. The AC/Heater unit sounded like it was about to fall apart. The bar below our room was noisy until they closed at 3AM. Almost everything in the breakfast area was broke. The staff was friendly, which is pretty much all I can say other than the room itself was a decent size.
- Amanda (10/5): - We loved the suite with a kitchenette. It had plates, cups, silverware, a knife and even a cutting board. There was a microwave and almost full sized fridge. The only sad thing was the water heater for the pool was out and we weren't able to swim. Breakfast was delightful!
- Stephanie (10/5): The host that checked us in was very friendly and welcoming and helpful! Excellent service and clean facilities! - Very clean Can’t say one thing I didn’t like!
- lsantos80 (6/5): Needs to be maintained - The location of this hotel was great. Fast food and restaurants are close. Same plaza has a grocery store and less than a half mile down the road is a Walmart. The customer service was good, not much interaction since I did everything on the app. This hotel does need to be maintained. There were multiple items broken or not working in the room. The arm on the chair was broken. Alarm clock didn't work. TV stand was broken. Water spot in front of the sink on the floor. The shower handle was backwards for the hot water. Turning it to hot make it luke warmish. If the handle goes past cold, it makes it hot. Pictures to come.
- Anna (8/5): Very good -
- Wes (10/5): - Easy
- William (10/5): Exceptional -
- Hunter (2/5): - I hate leaving bad reviews but this hotel experience was awful. Filthy, smelly, no a/c in the hallways and elevators, mold on the shower ceilings, ice machines were broken, the breakfast was a joke, I was given “damp” clean towels, and I was accidentally charged a large amount of money upon checking in that I had to contact the manager after check out to handle. Do yourself a favor and do not book here unless you want to be let down when you’re craving a waffle but you go downstairs in the morning to find the waffle iron is broken.
- Peggy (4/5): Disapointing - Staff were friendly and courteous. The key system did not work. Staff had to walk with me so they could let me in the room! I paid extra to have a small dod and could not make trips to load and unload my car. Incredibly inconvenient.
- ciji (8/5): - clean property and friendly staff
- 4urinfo (4/5): Please look at a different chain in area - For being a hotel that really isn't all that old it is in need of a serious remodel. I would not stay here again and would've went to another hilton if they were any better in the area. They really weren't. We went and looked at 2 others the day after check in and wasn't impressed. This one has one elevator working only the whole stay, bathroom sink handle didn't work so stayed on burning hot the whole time, the floors looked like they were 30yr old carpet that had never been cleaned, our mattress was stained yellow, holes in the tub, wall, and other places, and maintenence walked right into our room without knocking at all. He apologized when I jumped up and yelled at him saying he didn't realize we were in there. I did contact hilton customer service online but never heard back and it's been a month. I also asked to have our room carpet cleaned so I could at least take my shoes off in room but was told they don't do that. I asked if there were any other mattresses in the hotel they could switch it with a was told no. The sheet was a bedskirt as well on both beds. It was just poor quality and not worth the price even though we didn't pay a huge amount. Save yourself the stress and stay at a different hotel chain here. Breakfast was same everyday and prepacked. They took waffle maker away after first night and looked like they kept putting out food from day before that didn't get eaten. Only positive thing was ac worked great.
- Verified traveler (6/5): Won’t stay again. - My family of 5 stayed for two nights only because there were no other hotels available. The key card machine was down so they were unable to give us a key to our room which would not have been bad if there was someone at the desk to let us in when we needed to. I had to wait ten minutes for someone to show up to be let in my room on the 2nd floor. The breakfast was bad: squished bread wrapped in Saran Wrap, spoiled pancake batter, cold coffee, and warm milk. When we checked in there were women in the office talking loudly and saying how they were ready to go home. The room was clean but the bathroom faucet was broken and the bathtub had a chips in it. If I was able to find a different hotel for us to stay at the second night I definitely would have. I will not stay the night at this one again. The worst home 2 suites I have been too yet!
- Verified traveler (2/5): - The front desk did not tell me until after i checked in that the key cards did not work and a staff member would have to let us in our room everytime. The door didnt latch good enough for me and was able to be push in alittle. I decided I did not feel safe staying there with those conditions and left. They should have disclosed the key card issue before i checked in and wasted my money.
- Whitney (2/5): - Outside looked very nice! Once inside, it was awful! Huge spots on carpet in halls, room and the bathroom floors were dirty! Key system did not work so someone had to escort you to your room and unlock it each time you entered/left. Terrible!!!!!!!!!!
- Ashley (6/5): - Beds were dirty, no mattress protectors.
- callee (6/5): - …
- Luba (6/5): - Clean, not as good of a breakfast as bigger locations Free parking and pet friendly
- Robert (6/5): - The pool was a little dirty looking. The staff was fairly friendly though.
- Aerrion (10/5): Nice, and comfortable - Nice, clean, easy check in Bathroom very small.
- Jasmine (4/5): - I’ve stayed in Home2Suites previously and loved them. Unfortunately, I did not have the same experience for this hotel. While, they did have the amenities that Home2Suites are known for (breakfast, pool, fitness room and etc), my room was terrible. The dishwasher was not working. They did a poor job of cleaning the room prior to me even checking in. Not once did a staff member come and clean my room during my stay. I’m pretty sure that there was a plumping issue, as the bathtub and sinks had drain issues. However, the hotel was in a lovely area, with everything that one could need within a short distance. Overall, I would give this hotel 2.5 stars. Had my actual hotel been better, it would have been given at least 3.5-4 stars.
- Alizah (10/5): - The stay was great! Hotel was clean and comfortable. The staff was so friendly!
- Jennifer (10/5): - Our room didnt feel clean and sheets looked like someone had already been in the bed
- ERIC (10/5): Excellent customer service! - I was especially impressed with the front desk service. Everyone was so friendly. The property was very clean and comfortable.
- Timothy (8/5): - It was overall quiet stay. Shower was not working properly. Staff was friendly and polite.
- Sharitta (10/5): Great experience and my children loved it - Very clean and nicely laid out Broken elevator we almost got stuck in
- Courtney (4/5): Dirty, ran down. - We stayed at Home 2 this weekend for a baseball tournament. I have stayed at Home 2 several times, and never have I seen one so dirty and ran down. I paid $200 for what looked like a cheap motel. I expected much more from a brand of Hilton. The floors were absolutely disgusting, walls were dirty, paint chipping off the doors, stains on the sofa bed, broken cabinets. It just me made feel dirty. If I wanted to experience this, I would search for a more budget hotel. Very disappointed in Hilton.
- Kendra (10/5): Exceptional -
- Jeanie (10/5): - Clean room. Stocked kitchette
- Max (10/5): - Enjoyed it! Will stay again!!
- Christopher (6/5): - This propert was awesome when it opened a few years ago but is slowly falling into disrepair. The breakfast buffet was only ever half stocked, often out of dishes. Room had dirty grout, the shower didn’t drain, and the toilet wasn’t properly seated. Felt like I had to bring my own Lysol. There for 5 days visiting family and never had room service even though we asked once. We used to love it here because it fit our family well but we will try another place next trip.
- Verified traveler (4/5): No longer a first choice - The shower had no pressure, was poorly lit. There was a gap in the door so it wasn't blocking the sound from outside. The wires where exposed everywhere, and even the water pipes in the bathroom where exposed.
- Gabriel (10/5): Exceptional -
- Tabatha (10/5): Exceptional -
- Jordan (4/5): TERRIBLE - Do yourself a favor - book elsewhere - Showed up and couldnt get the room we booked. Nobody cared. Sat in the lobby and watched this happen to at least 5 other parties upon arrival. Offered some points as a consolation - who knows if that ever happened. Finally got an accessible king room - made it work with our family. Place is pretty dirty - stains on carpets, trash laying around. Ran out of food for breakfast. Couldnt find anyone to replenish. Finally did, but they didn’t care. Seems like this is all standard practice for this hotel. Forgot to mention the fight(?) that supposedly happened on the lobby patio at about 10p where 3-4 police cars were summoned to the scene. Blue lights flashing into our hotel windows while we were trying to put our kids to bed. This place missed the mark on just about every level. Oh and my sister got bed bugs from staying in her room (thank God that didnt happen to us)
- jerry (10/5): - Sharon at Front Desk was simply amazing!
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