Russel Hotel

Name: Russel Hotel
Address: Russel Lane, Opp. Charm Towers, Kampala, 256, Kampala, UG

Location: Russel Lane, Opp. Charm Towers, Kampala, 256, Kampala, UG

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Luxurious Amenities: Indulge in onsite massages and stay active at the fitness center.

Delicious Dining Options: Enjoy local and international cuisine at Russel, accompanied by a stylish bar/lounge.

Convenience at Your Fingertips: Benefit from complimentary Wi-Fi, concierge services, and a hair salon, with a roundtrip airport shuttle available.

Make yourself at home in the elegant rooms at Russel Hotel and explore Kampala easily from this prime location. Ready to elevate your stay? Book now!

Important Information

Pamper yourself with onsite massages or enjoy recreation amenities such as a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

Free breakfast
Fitness facilities
Newspapers in lobby (surcharge)
Area shuttle (surcharge)
Free WiFi
24-hour front desk
Luggage storage
Continental breakfast
Concierge service
Elevator
Fitness facilities
ATM/banking
Free breakfast
Safe-deposit box at front desk
Smoke-free property
Tours/ticket assistance
Wheelchair accessible parking
Braille or raised signage
Area shuttle (surcharge)
Free self parking
Airport transportation - pickup (surcharge)
Free continental breakfast
Newspapers in lobby (surcharge)
Reception hall
Wheelchair-accessible van parking

Rooms Available

Standard Room, 1 Queen Bed

1 Queen Bed
Soundproofed room

Internet - Free WiFi
Entertainment - 45-inch flat-screen TV with satellite channels
Food & Drink - Room service (limited) and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe and desk; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar near toilet
Non-Smoking

Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Bidet
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
Deluxe Room

1 Queen Bed
322 sq feet

Internet - Free WiFi
Entertainment - 45-inch flat-screen TV with satellite channels
Food & Drink - Room service (limited) and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe and desk; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar near toilet
Non-Smoking

Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Bidet
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
Executive Room, 1 Queen Bed

1 Queen Bed
365 sq feet

Internet - Free WiFi
Entertainment - 45-inch flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, electric kettle, room service (limited hours), and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe and desk; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Raised toilet seat
Non-Smoking

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Bidet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
Standard Twin Room

2 Double Beds
431 sq feet

Internet - Free WiFi
Entertainment - 45-inch flat-screen TV with satellite channels
Food & Drink - Electric kettle, room service (limited hours), free bottled water, and free tea bags/instant coffee
Sleep - Bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe and desk; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Raised toilet seat
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Bidet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Free tea bags/instant coffee

Guest Reviews

Angela (8/5): Great budget hotel. Highly recommend! - This is the hotel we use on a regular basis when in Kampala for work. The staff there are very friendly, the beds and pillows are comfortable, the breakfast is okay. It’s a fantastic value-for-money hotel. Downside - only a couple of local TV stations; no movie channel. Parking can be an issue sometimes, but the hotel really try hard to accommodate us on this. And no fridge in a standard room. Other than these few minor items, the budget hotel is really great!
Angela (6/5): Lovely staff! - Central location. Staff are lovely. Parking area is too small which can be difficult. Some rooms are noisy.
Angela (8/5): Friendly staff; great service. - Comfortable bed. Average breakfast. No bacon. More Ugandan style breakfast buffet. Staff are really friendly and they all do an excellent job. Parking is terrible as the car park is too congested; if you choose not to leave your keys, it takes 20 minutes to get your car in and out.
Angela (6/5): Excellent staff. Comfortable bed. - Bed and pillow were super comfortable. There was a loud mechanical noise outside our window for hours during the night - very annoying. Staff are fantastic. Very friendly, polite and efficient. They really try to meet your needs. No mini fridge so no cold drinks. No coffee in room - only 1 teabag and 1 cup for 2 people. Universal power sockets which is fantastic. Parking is so full with non-residents cars that they ask you to leave your keys. I refused and they accommodated me but it took about 30 minutes of stuffing around before I could park and leave. Overall, it’s 3 star accommodation in a central business location. But in need of some room refurbishing.
Angela (6/5): Nice 3 star hotel - Nice 3 star hotel. Rooms get very hot. Food is okay. Rooms are clean.
Vincent (10/5): Excellent and friendly facility - Everything was fine except WiFi in the room.
Justin (10/5): - My son stayed here and what made HBT a great experience for him was THE STAFF! Thaey were very accommodating to all of his needs. He also loved the breakfast. As a mother, I'm sending out a thank you to the staff for taking such good care of Justin :-)
Tito (8/5): Encounter at HBT Russel - My stay here was good! This hotel needs to think of getting a spacious location.
Barbara (6/5): OK location, friendly, tired hotel... - Needed a couple nights before heading on safari/gorilla trekking, etc. Surely, there is better in Kampala. The location was good to meet up for a city walking tour, but the area is noisy, rooms were hot and breakfast not very good. No good restaurants nearby that we could find. The staff were friendly but lots of key issues and excess waiting to sort things out.
Verified traveler (2/5): - This was about the worst stay i have had in any hotel. The hotel failed to deliver even on the very basic items as stated on its site. They ran short of beddings and I had to ask severally for pillow cases for my room and the staff were largely unresponsive.. even spotted a couple of small roaches in my room...not recommended!
mubarak (10/5): - Nice clean place.
Philip (6/5): - Staff was fine, and helpful. Bed was uncomfortable.
Verified traveler (10/5): - Amazing stay. The staff was very friendly and I think they deserve not only kudos but a raise.....
Bereket R (10/5): - Very good place to stay, friendly staff.
Marion (10/5): - I enjoyed my stay in my comfortable room and the excellent breakfast
Josephine (6/5): - The hotel was clean and rooms were just aa i saw in the photo. However, my room windows were faulty and leaked in water that started flooding my room. Thank God i was moved to another room. There was noise along the corridors of the 5th floors by staff in the morning. The gym service was great but they can improve on the hygiene
Philip (10/5): - Room maid and reception guy who advises on connectivity were superb. One restaurant room delivery got lost and I was hungry for 2 hours.
Leslie (4/5): - It is a old hotel, no in room coffee or tea making, no fridge and aircon is weak. Sound proofing is bad
David (10/5): Great value, central location and very friendly - Absolutely everything from the booking to the taxi back to the airport was fantastic. Joseph on reception was excellent. All the staff were so friendly and welcoming. The breakfast was very good with a wide range. The restaurant / bar was busy and had a nice atmosphere. It’s popular with the locals too. There were several small graduation parties whilst I was there. Great for people watching. The hotel felt very safe. Probably best not to wander out after dark if you don’t know the area. I will definitely book this hotel when I’m next in Kampala.
Johnny (8/5): - I liked the town center location, the view from my window and staff kindness. I did not like showers in the tube, there are no curtains to prevent water splash outside the tube. Afterwards all bathroom's floor is wet.
Erfan (10/5): Good, basic hotel in the heart downtown Kampala - Right in the middle of downtown Kampala, clean rooms, nice staff, decent breakfast. It shares a building with a small shopping mall. The Cafe gets lively with locals in the evenings after work.
David (8/5): Great hotel - Great business hotel. The rooms are spacious and comfortable. Air conditioning could be more powerful (effectiveness is weakened because windows seemed permanently open). Rooms are clean and cozy - breakfast is amazing. Highly recommended
Verified traveler (10/5): - Great location, great helpful staff. Nice clean room. Some traffic noise until late. Very nice price. Great restaurant, great food. Sometimes there is water (bottled) in the water cooler.
Verified traveler (10/5): - Friendly hotel, friendly staff, good food, great location for business and leisure.