Hotel Indigo - Cardiff by IHG

Location: Dominions Arcade, Cardiff, gb

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Non-smoking throughout
• Shared lounge/TV area
• Concierge service
• Wheelchair accessible
• Kid meals
• Evening entertainment
• Lower bathroom sink
• Emergency cord in bathroom
• Outdoor furniture
• Coffee Shop on site
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• Delivered food - securely covered
• Security alarm
• Key card access
• Mobile app for room service
• ATM/banking
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Snack bar/deli
• Golfing on site
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Concerts/live shows
• Wine release events
• Reception hall
• Vegetarian menu options available
• Bulk dispenser for toiletries

Rooms Available

• Premium Queen Room

  The spacious double room provides air conditioning, a mini-bar, as well as a private bathroom featuring a walk-in shower and a hairdryer. This double room features a tea and coffee maker, a wardrobe, flat-screen TV, as well as chocolate for guests. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Additional toilet
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Free gym access

• Premium Queen Room with Two Queen Beds

  This room has frosted windows.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Additional toilet
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Free gym access

• Standard Queen Room - Accessible

  The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. This double room features a wardrobe, a safe deposit box, flat-screen TV, as well as chocolate for guests. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Additional toilet
  • Interconnected room(s) available
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Emergency cord in bathroom
  • Shower chair
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Free gym access

• Standard Twin Room

  These rooms have frosted windows.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Additional toilet
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Free gym access

• Premium Queen Room

  The spacious double room features air conditioning, a mini-bar, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Additional toilet
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Free gym access

• Standard Room

  The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. This double room has a wardrobe, a safe deposit box, flat-screen TV, as well as chocolate for guests. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Additional toilet
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Free gym access

• Premium Room

  The spacious double room offers air conditioning, a mini-bar, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Additional toilet
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Free gym access

• Standard Queen Room

  The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Additional toilet
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Free gym access

Guest Reviews

• Peter (8/5): -
• Ramon (10/5): -
• S (10/5): Lovely stay, great staff, lovely room in the centre of Cardiff - Lovely room Happy friendly staff Great location Nice coffee and bacon bal at adjoining coffee shop Will stay again Clean, friendly great location
• Nigel (10/5): -
• Nigel (10/5): -
• Marcie (9/5): Gem of a hotel in central Cardiff - Love this hotel in Cardiff. Comfy bed, clean rooms, helpful staff. Great that there is a fridge and kettle to make tea/coffee. Nothing really
• Robin (8/5): - Good size room, excellent bathroom V difficult to find. Better instructions required.
• Gianna (9/5): -
• Adams (10/5): -
• Sabine (9/5): -
• Adrian (10/5): -
• Yuko (9/5): Convenient modern hotel. - Welsh themed room, lots of nice details like night light in bathroom, magnifying mirror, mini fridge. Good size and welcoming staff. The TV was pretty primitive- no ability to log into apps like Netflix or stream anything. It was challenging to even just change channels as the remote was weird/ hard to use. Location, while central, was a bit sketchy eg lots of drug addicts on the street outside. Hard to find - please fix location on Google maps!
• Penny (9/5): - The situation of the hotel. Greeted by very good staff on arrival. Fantastic shower, but beds are a bit high for getting into. At breakfast I was surprised about the coffee machine and found it not to be very pleasant.
• Matthew (10/5): -
• Elaine (10/5): -
• Malcolm (10/5): Very enjoyable stay definitely return - Friendly staff, warm and welcoming, banging breakfast, very clean and comfortable room. Great bar and restaurant. Nothing we can think off
• Deborah (10/5): Conveniently located, cove quiet room, very welcoming front desk staff; wouldn’t hesitate to stay here again. - Conveniently located Nothing
• Kelly (10/5): Very enjoyable stay at this hotel. - Excellent city-centre location, friendly staff, delicious breakfast, spacious rooms, comfortable bed, a nice bar, and everything was spotlessly clean. You even get a discount at the local NCP car park. We did find the rooms a little too warm, even with the air con on. Otherwise, we loved everything. We would definitely stay here again.
• AndyMain (10/5): Fantastic Hotel - Everything
• Gabrielle (10/5): - Comfortable and spacious room. Impeccable cleanliness, excellent pillows and bed linens. Excellent location. Highly recommended!
• Ailish (8/5): -
• Montrose (9/5): - Yummy breakfast, really lovely staff -super polite and helpful. Great, quirky rooms, comfy bed. Amazing shower and really yummy toiletries. Great location and SILENT even tho it's central.
• Jamie (10/5): Lovely stay - Clean tidy staff were lovely and breakfast was really good
• daniel (7/5): -
• Liane (10/5): Brilliant, will stay again - It was perfect for our stay. Nothing to complain about. Curtain in my room on the window didn’t close completely and hook came off track room 315
• 甄鎂 (9/5): - my third times stayed here, always great experience during the stay. Clean and comfortable and just opposite the shopping centre.
• Deborah (7/5): -
• Natalie (10/5): -
• matthew (8/5): - Excellent staff, rooms were great , The breakfast was good but didn't have sausage on my full English that's my only moan
• Helen (10/5): Brilliant hotel in central Cardiff - Everything, and the staff were exceptional Nothing
• Matt (8/5): - Breakfast is always elite. Bed was a little less comfy than usual
• Vitalina (10/5): Дуже гарний готель, комфортний і привітний - Цікаві дизайни номерів, я вже другий раз в готелі. Дуже чисто. Комфортні ліжка і подушки. Не були наповнені бутилочки шампунем і кондиціонером для волосся. Не зверталася з проханням до працівників. Мені вистачило. Але, був такий нюанс.
• Helen (10/5): Clean, comfortable, excellent location and lovely staff. - Staff on reception were very friendly and helpful. A lovely welcome. The room was very comfortable and clean. In an excellent location. Complimentary coffee in the room wasn't the best!!!
• Iwan (10/5): -
• Salim (10/5): - The staff's behavior in the restaurant and reception really good Nothing
• Laurelle (10/5): -
• Ben (7/5): Good for city centre, fun interior. - Ideal location, quirking interior design. Fantastic power showers. No nice views, a little noisy outside on a Saturday night.
• Therese (9/5): - Gute Lage, schöne Zimmer, freundliches Personal
• John (9/5): -
• Lisa (10/5): Enjoyed a wonderful stay in this warm and friendly hotel. - Great location. Hotel had a lovely cosy feel to it. Welcoming and friendly staff. Great food in the restaurant and cafe. As a solo traveller felt very safe staying here.
• Hans (8/5): Top locatie, top ontbijt, kwaliteit kamers - Personeel is super vriendelijk, mooie kamers met koffie en thee en de bar/ontbijt verdieping is echt top De taxi service die voor mij besteld was naar de luchthaven kon alleen contact aannemen of betaling via een UK mobiel dus moest ik een omweg stoppen bij een betaalautomaat
• perry (7/5): -
• Vanessa (8/5): Good location , nice stay - Nice shower Bed very high
• Peter (8/5): Great central location but still quiet! Good room and hotel facilities. - Good central location. Friendly staff. Good breakfast. Bed too soft!
• Rachel (10/5): Beautifully decorated comfortable rooms with everything you need - loved the Welsh touches, rocking chair and the amazin - My new favourite Cardiff hotel. Staff so friendly and helpful.
• Patricia (10/5): - Ich wohne regelmässig im Hotel Indigo in Cardiff, es ist jedes mal ein kleines "nach Haus kommen" die Mitarbeiter sind sehr freundlich und hilfsbereit, die Atmosphäre familiär. Ich freue mich jedes mal auf meinen Aufenthalt hier! Ich schätze die zentrale Lage und die kurze Distanz zur accomandation meiner Tochter. Alle Läden und Restaurants sind in kürzester Gehdistanz erreichbar. Dieses Mal bin ich mit einem Mietauto angereist, Parkhaus ist gleich um die Ecke. Die Zimmer sind teilweise sehr gross, die Pflegeprodukte riechen einfach toll und das Frühstück ist vielseitig und sehr gut. Ich freue mich schon auf den nächsten Aufenthalt im Herbst!
• Jemiery (8/5): -
• Manpreet (9/5): -
• Heather (9/5): - Modern, clean friendly staff Nothing
• Paulo (10/5): - The staff members were super friendly, always ready to help with a smile on their faces. The hotel has a great fitness center. The breakfast was excellent and the room huge and comfortable. The showers were to die for!!!
• Gabriela (10/5): we will be back - Everything was amazing, but the location was very convenient for us as we were very close to everything, the room was very pleasant and clean, staff very helpful, good value for money Hard question as we were very please with every thing, information, accommodation , location. excellent price and excellent staff service
• Khuram (9/5): - Everything stayed b4 Nothing
• WALID (9/5): -
• Alla (7/5): Very good - Design, friendly staff, nice location, spacious rooms and the best shower ever! Overall, the experience was really good, and I enjoyed my stay. However, I was quite disappointed with the “premium queen room". The windows were completely covered, so there was no natural daylight in the room. For a one-night stay, this might be acceptable, but for a longer stay it becomes uncomfortable. Considering the price, I would expect a room with proper natural light. I believe this is something that should be clearly communicated before booking. If I had known in advance, I would have chosen a different room. Access to daylight is quite important to me, and I think future guests should be informed about this.
• Julie (9/5): Would definitely recommend - Second time at this hotel and would definitely return. The location is excellent and the rooms are clean, spacious and comfortable. The staff are friendly and helpful.
• Ayaz (6/5): Location perfect, clean but the price wasnt worth it - Clean, big room Bed was not comfortable and room was chilly, ac wasnt working properly.
• Ogilwy (8/5): Very enjoyable. - Breakfast good. Staff very efficient Bed could have been lower.
• christopher (10/5): - great breakfast, very comfortable room and great location for city center nothing
• James (10/5): Perfect location for any length stay in Cardiff! - It was centrally located in town! Staff was friendly & extra helpful! Room was perfect size & very clean! Nothing bad to say about it.
• Roza (10/5): - Super comfy bed, very clean and perfect localisation. Perfect stay The front of the building looked a bit shabby with the homeless people around
• anna (10/5): Fab hotel ! - Decor Nothing
• Natalia (10/5): Perfect hotel, excellent service, very comfortable rooms - Excellent location, perfect condition of the room, exceptionally clean, friendly and helpful staff Maybe a bit tricky to find , but the message from the hotel was very helpful to locate this place
• Erwin (9/5): -
• Susanna (9/5): Very good - Location Slightly lumpy pillows
• Olivia (10/5): Excellent throughout - Excellent stay, lovely room, lovely staff, lovely breakfast!! 5 star!! Everything was perfect!
• Michael (9/5): - Fast alles, Frühstück im Bett. Lage in der Fußgängerzone kann störend empfunden werden.
• Sara (10/5): -
• Matthew (2/5): Noisy outside hotel and late breakfast - The room was good and cleaned well. The breakfast wasn't available until 730am and I needed to leave the hotel at 7am each day. I therefore paid for breakfast but couldn't enjoy it. This wasn't clear when I booked the hotel and is an exception compared to most other hotels.
• Flávia (10/5): -
• Alina (7/5): -
• Dominic (9/5): -
• Jeffrey (10/5): - Location, quiet rooms, fantastic breakfasts!
• Aurélie (9/5): Idéal pour une nuit à Cardiff - Un emplacement central Une chambre spacieuse et de nombreux rangements Une décoration moderne Un lit confortable Rien, tout était très bien lors de notre court séjour
• dylan (9/5): Great place to stay for a short break - Breakfast was great but would have been good to be included in price
• Khanyisa (9/5): Big shower with the best water pressure I’ve ever experienced at a hotel. - Spacious, comfortable queen bed. Big shower with the best water pressure I’ve ever experienced at a hotel. Friendly and very helpful staff. Block out curtains were also a hit because I prefer sleeping in a dark room. Not a deal break but you can easily miss the main entrance. I stayed in one of the external rooms, I could hear loud music coming from the street but it didn’t bother me much.
• Mutahar (10/5): -
• IVANA (10/5): - We had a wonderful stay and the reception staff truly made it special. When we asked about a late check-out, they went above and beyond to make it happen without any fuss. What really impressed us was how prepared they were for Hyrox participants; we were greeted with thoughtful welcome goodies, which was such a lovely touch that showed they’d really put thought into their guests’ experience. Everything was great
• Kelly (10/5): -
• Jane (10/5): Fabulous stay beautiful hotel - Clean modern staff were friendly nothing too much trouble. All good nothing bad
• Sandra (10/5): -
• Patricia (10/5): -
• Niklas (9/5): Perfect for a night in Cardiff. - Nice room and friendly and helpful staff. The entrance through the arcade looked a bit “trashy”. Not the best first impression.
• Shan (10/5): Lovely stay and would highly recommend this hotel - Great Llittle hotel that exceeded our expectations. Lovely welcome from the reception staff and we were able to check in a little earlier so didn't have to tote our bag around. Quirky access to the room but we were given written instruction and once we figured it out there was no problem at all. The room was fab and comfortable. Location very central and easily accessible from our bus stop. All in all a lovely stay and we hope to return We should have booked for longer. Nothing to dislike about this lovely boutique hotel.
• Carol Joanne (10/5): -
• Marco (10/5): Piacevolissimo soggiorno in un albergo affascinante, moderno e ricercato - Posizione centralissima.
• Jayne (9/5): - Cooked breakfast not very appealing
• Felipe (8/5): -
• Natalie (10/5): -
• Jasmine (10/5): -
• Wanawsha (9/5): A lovely stay with friendly staff, great facilities, and an ideal location. - The staff were incredibly kind and helpful. The rooms were comfortable and had everything we needed, and the location was perfect—close to all the main attractions, as well as many restaurants and shops. Nothing in particular—everything was great during our stay.
• Beverley (9/5): Perfect for Central Cardiff stay - Very convenient for places in Central Cardiff. Lovely welcoming and helpful staff. Difficult to find. It's in an arcade in the middle of shops, not where you expect the entrance to be
• Madeleine (4/5): -
• Madeleine (10/5): -
• Rush (7/5): Very friendly staff, great location and the rooms were spotless - Nice location in the centre of the city close to all the shopping and eateries Parking for our group was close but as it’s not owned by the hotel it was around £40 per day
• P (9/5): -
• Sarah (7/5): - Central location, nice hotel Nothing not to like.
• Lorraine (7/5): Comfortable stay,definitely go back 👍 - Central,lovely hotel,friendly staff. Had a twin room which they were happy to supply but disappointed with frosted glass with no view also the money you pay for a night stay there was no bottle water supplied.
• odette (10/5): I recommend you stay here especially if your going to the utilita arena or cardiff castle. - I liked everything the bathroom was especially good, the shower was incredible. Roomy, powerful and clean the bed was extremely comfortable and the pillows were excellent. Breakfast was nice staff all polite and friendly the hotel was very nice in general felt very modern and well maintained. As for location it was in the centre of Cardiff just off what I would call the high street. It was less then 10 mins walk to the utillia arena and also to Cardiff Castle. Basically perfect location perfect hotel wouldn't change anything about my stay here. Nothing not to like
• Bethan (9/5): - Beautiful hotel, the decor is lovely and so patriotic! Staff we friendly and helpful! Location is perfect for city centre!
• Christina (10/5): Definitely will stay there again! - A very classy but modern hotel with great breakfast buffet and very helpful abs kind staff.

Photos