AC Hotel by Marriott Dallas Downtown
Location: 1712 Commerce Street, Dallas, us
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Modern Comfort in the Heart of Dallas
Luxurious Amenities: AC Hotel by Marriott Dallas Downtown offers a restaurant, free WiFi, and a bar for guests to unwind after a day of exploring the vibrant city.
Convenience at Your Fingertips: With a 24-hour front desk, business centre, and private parking on site, guests can enjoy a stress-free stay and focus on what matters most.
Relaxation and Recreation: Take a dip in the indoor swimming pool or explore nearby attractions such as the Dallas World Aquarium and the JFK Memorial, all just a stone's throw away.
Book now for a memorable stay at AC Hotel by Marriott Dallas Downtown.
Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Electric bicycle charging station
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Screens / Barriers between staff and guests for safety
- Happy hour
- Front desk (limited hours)
- Free wired internet
- Access to nearby indoor pool
- Golfing on site
- Self parking (surcharge)
- Fitness facilities (surcharge)
- Internet access
- Concerts/live shows
- Wine release events
- Reception hall
- Swimming nearby
- Electric bicycle charging station
Rooms Available
-
Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)
2 Double Beds
317 sq feet
Internet - Free WiFi
Entertainment - LCD television with premium channels and Netflix
Food & Drink - Refrigerator, coffee/tea maker, and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Grab bar near toilet
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Transfer shower
- Daily housekeeping
- High-speed internet access
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Soap
- Laptop-friendly workspace
- Braille signage
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
- Desk chair
- Travel crib
- Energy-saving switches
-
Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)
1 King Bed
298 sq feet
Internet - Free WiFi
Entertainment - LCD television with premium channels and Netflix
Food & Drink - Refrigerator, coffee/tea maker, and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Grab bar near toilet
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Transfer shower
- Daily housekeeping
- High-speed internet access
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Soap
- Laptop-friendly workspace
- Braille signage
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
- Desk chair
- Travel crib
- Energy-saving switches
-
King Room with Roll-in Shower - Mobility Accessible
The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
-
King Room
The spacious double room offers air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Dressing room
- Wardrobe or closet
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
-
Guest Room with Two Double Beds
This air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Dressing room
- Wardrobe or closet
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
-
King Guest Room with Sofa Bed
The spacious double room provides air conditioning, a seating area, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Dressing room
- Wardrobe or closet
- Clothes rack
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
-
King Guest Corner Room
The spacious double room offers air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. The double room features a dressing room, a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Dressing room
- Wardrobe or closet
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
-
King Room - Hearing Accessible
The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Hearing accessible
-
Double Room with Two Double Beds - Hearing Accessible
The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Hearing accessible
-
King Room with Roll-in Shower - Mobility Accessible
The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
Guest Reviews
- YENHSI (8/5): -
- Alejandro (9/5): Hermosa ciudad - Excelente ubicación cerca de las principales atracciones turísticas del Downtown. En la zona hay gran variedad de restaurantes, bares y cafeterías, como así también comercios de todo tipo. La habitación amplia y cómoda, con TV, aire acondicionado y frigobar. A solicitud limpian a diario y cambian las toallas. Wifi con muy buena señal. Desayuno completo y variado. Personal amable y servicial. Todo Ok
- Namrah (7/5): -
- Keely (3/5): We will never stay here again! Very sketchy area - Friendly staff I was up most of the night because there was street racing on the streets outside the hotel. I don’t know was going on with this part of Dallas. It’s very sketchy. They had public parking an employee at the hotel told me it’s not safe to park in that public lot!
- Carlo Giuseppe (10/5): -
- nerimartinez1987 (10/5): -
- Lorenzo (10/5): -
- Scott (10/5): -
- Curtis (10/5): - It’s proximity to the shops and AT&T center. It was extremely congested out on the street.
- Miguel (10/5): -
- Lorenzo (10/5): -
- Anouck Maréchal (8/5): -
- Nayeli (10/5): -
- Fredshots (10/5): Downtown Dallas Details Make The Difference! - It’s been a few years since our last stay at the AC Downtown Dallas. Our room was very clean and we enjoyed our city view. The noise level from the street was a little intrusive earlier in the evening (2nd floor) but not an issue when it came time for sleep. We opted to order our breakfast from the menu rather than buying the breakfast buffet — it was totally worth it! Highly recommend the Texas Breakfast as it is a ton of food. But the best part was being served by Francisco! He was so kind and personable. Parking at the AC is valet only. Go ahead and factor this into your stay and save yourself the headache of looking for parking. The app/website for parking (PMC) was a little wonky but that didn’t hinder the guys at the valet desk from excellence. The main guy, as well as Jonathan and Roderick served us with complete professionalism. I could see the valet operations from our window and at times they had six or eight cars stacked up. Their primary concern was getting guests in to the AC for their stay — and just as quickly they got the cars parked and the service lane cleared. They respectfully handled my car the multiple times each day that I called for it. Bonus points to the valet crew for being able to drive a car with a standard transmission!
- Alison (5/5): -
- Tim (10/5): -
- Amy (9/5): -
- Nina (8/5): Toller Aufenthalt - Schwacher Wasserstrahl
- Robin (10/5): -
- Jimmy (10/5): -
- Marlene (10/5): Perfect - Everything Nothing
- chartel (10/5): Stay was amazing. Gaberilla was amazing at the front desk - Clean N/a
- Thompson (8/5): -
- Wilshuna (10/5): -
- Darrin (10/5): -
- Moises (8/5): -
- Marika Gibertini (8/5): -
- Chris (10/5): Great staff and lication - We landed at DFW after a 13 hour flight from Brisbane. We got to the hotel at 9am hoping to leave our suitcases and come back at 3pm to check in. Amazingly, we were allowed in our rooms straight away which was much needed with the jet lag! Nothing
- Edgar (9/5): -
- Isabella (9/5): -
- Niclecia (10/5): -
- 109shainam (2/5): Multiple Bugs and Sewage Stench in Room - We stayed at AC hotel in December 2025 and had an unfortunately poor experience. We booked a two queen bed room for a two night stay. The front desk worker was on the phone multiple times seemingly taking personal calls (referring to someone as “Daddy” over the phone) while we waited to be helped. When we did receive assistance, the first room that we were assigned— room 908– had a strong sewage smell throughout the room. The shower water especially smelled very strongly of sewage. It was so unbearable that I requested a room change. The front desk was accommodating and gave me a second room—room 809. Room 809 unfortunately had multiple bugs—both dead and alive—in the bed, pillows, night stand, and floor. Upon showing photos/ videos to the front desk, concerned that they may be bed bugs, an employee casually commented that, “they looked as if they could be fleas.” We do not own pets, nor have we been around any animals, really ever. We were again given a third room, which was alright, but had some questionable cleanliness upon arrival, with hair in the bathroom sink and a suspicious brown stain on the bathroom wall. We have requested a refund for our inconvenience and are awaiting a response from management. With the multiple issues that we have faced, I am disappointed that this option was not offered to us before we requested. Overall a poor experience. We would not stay here again.
- Jeremias (7/5): -
- Martin (9/5): -
- Chavez (10/5): -
- Simone (10/5): -
- arcilla (10/5): -
- Tom (8/5): -
- Vanessa (1/5): -
- Kaniyah (8/5): - Parking is valet & bathroom doesn’t have full mirror. Other than that perfect
- stowe (9/5): - Location, affordable, great staff, clean...
- X8798AYclairec (2/5): DO NOT STAY HERE! Your safety and peace of mind are not their priority. - I was ROBBED while staying at this hotel, and the staff - especially the general manager, Adrian - was completely unhelpful and unresponsive. I checked in on a Friday and was robbed that same night while out at dinner. Cash and credit cards were stolen from my room. When I reported this to the hotel, the response was incredibly disappointing. The manager initially offered only to cancel the second night of my stay but still intended to charge me for the night I was robbed. I had to plead just to be moved to another hotel and have that night refunded. Since then, the hotel has gone completely silent - no updates, no follow-up, and none of the loyalty points they promised as compensation. They have also failed to provide any information or transparency regarding security footage or what actions (if any) were taken. This experience was deeply unsettling and handled with a shocking lack of professionalism or empathy. DO NOT STAY HERE! Your safety and peace of mind are not their priority.
- Kiana (10/5): -
- Claudemir (10/5): -
- Jean-Paul (4/5): - I called the front desk 3 days prior to my hotel stay telling them that my friend would be arriving before i would and that I’d like to have the flowers I ordered from FTD placed in our room when they arrived earlier in the day. When I contacted my friend and ask if she saw the roses in the room she told me that they were not in the room. I checked FTD and they noted that “Constance” had received to rose at the front desk. I call the front desk and the night attendant said he neither saw the flowers or heard anything about them. He even checked next door at the Residence inn a they didn’t’t know anything about it. Later that night the front desk attendant must have found them and he delivered them to my friend in our room. The point is that the roses were supposed to be in the room prior to my friend arriving. The second problem was
- Cameron (10/5): Good stay! - Good stay. Clean, friendly front desk.
- Jose (2/5): - It was downtown
- Wayne (10/5): - The staff was very nice and informative about the area!
- Natalia (10/5): -
- David (10/5): - It was clean and modern!
- Curious614459 (6/5): Great experience. One serious issue with a child man. - Great experience. Kudos to John Detwiler. Locked out of my room at 3 am. Adrian. John. Dante. Helped me get a room for the night and I applaud their customer service. However. One individual ruined my stay. I was preparing for an important meeting with the my client. Dallas City leadership. And apparently I was interfering with the breakfast cleanup process. One individual. Not sure of his name but he was a small man. In stature. With a disproportionate and unusual amount of facial hair. He apparently Felt I was impeding his cleaning process. Told me verbally to move. And proceeded to make uncomfortable noise while I was talking to city executives. Chairs moving. Silverware clashing. This hairy child man made so much noise that city leadership asked me what was happening in the background. Adrian smiled and waved as I was leaving for a new hotel. He didn’t know that I had just dealt with a child. And the child’s petty little tantrum. This is why I am diamond with Hilton now. Staff don’t intentionally make noise because they feel slighted. Because I am in Their area no less. Please. Child man. Do better. Shave. And respect the fact that I am a paying customer. Signed. AJ Marriott Lifetime Platinum.
- brennen (9/5): -
- Kerri (10/5): - I highly recommend the AC Marriott Downtown Dallas for anyone visiting the area. From start to finish, my experience was excellent. Upon arrival, Freydie at the front desk was both friendly and professional, making check-in smooth and welcoming. However, I made a mistake with my reservation. Thankfully, Adrian Ngalongalo was there to help. He went above and beyond to calm me down and carefully walked me through all of my options. His professionalism, patience, and genuine kindness turned what could have been a stressful situation into a smooth and reassuring experience. It’s rare to encounter such thoughtful service, and Adrian truly made my stay memorable. It’s comforting to know that chivalry still exists! The rooms are upscale and comfortable, offering a great place to unwind after a day out. The hotel itself has a modern, stylish feel, and everything was spotless during my stay. Overall, the AC Marriott Downtown Dallas offers excellent service, great amenities, and a fantastic location in the heart of the city. I will definitely be staying here again and highly recommend it to others!
- Darius (9/5): -
- Hussein (8/5): - Amazing
- H8628JEcrystalh (10/5): Aaron Williams the best ever. - Aaron Williams was amazing checking me in and taking my bags to my room great hospitality making sure that we understand everything about the parking.
- Leonida Quiambao (8/5): - Hotel was near to all tourist places l wanted to visit.
- Jennifer A (10/5): - Very friendly and helpful staff.
- 296terrikaw (10/5): Great Customer service! - Aaron &. Chris were great. They were very alert and attentive! I would stay here again just simply based off the great and welcome service.
- tionneyd (10/5): Great job Aaron!!! - Aaron’s positive attitude/energy, fast service, and helpful attitude truly made our stay amazing, enjoyable and truly memorable.
- P1046APjudyw (10/5): Welcoming staff - I enjoy my weekend stay and I appreciate Aaron Williams for making us feel so welcoming and was very professional. Will be back again.
- Alexander (10/5): - Nice location. Close to the tram station that gets you to the airport. Walking distance to all Dallas sights (which isn’t that many)
- karibC1145BL (10/5): Valet Experience - Aaron Williams was the best! He was so welcoming and professional and made my experience so pleasurable! I would definitely recommend friends and family!
- abigailmO6827XV (10/5): Perfect!! - Aaron Williams was phenomenal valet!! He was so kind and this was a trip for my birthday with my mom and he was incredible every time we past him outside again. He does his job so well!
- 546adeliac (10/5): Perfect! - Aaron Williams is the BEST!! My daughter and I were on a girls trip and he made me feel so safe and took care of us and made the whole experience perfect!
- B5874HXmirandac (10/5): Valet - Chris was professional, efficient, and handled my car with great care. He even made sure it was cooled down before I got in. Highly recommend requesting Chris!
- Deborah Lathon (10/5): - 😍
- ABDULRAHMAN (9/5): -
- niquetrisb (10/5): Birthday in Dallas - This has been a wonderful experience from the valet down to the rooms. Everyone is so nice. Aaron Williams started my vacation off right with his friendly, welcoming personality!!!
- RYAN (10/5): - Nice experience
- Raul Jr (7/5): - The access to the venues. The fact the pool wasn’t open.
- akiitas2025 (10/5): Awesome experience - Aaron Williams was awesome, he took care of me and my family’s needs in a timely manner with our transportation and especially since my mother is disabled
- Holly (8/5): - Good hotel. Only complaint is… on the 5th floor the noise from the traffic was consistently LOUD!
- Anette (9/5): - Fint hotel, god beliggenhed, godt værelse, og fin morgenmad
- Firmino (9/5): -
- Brendan (5/5): - US $50 per night damages fee. The holding fee is released up to 5 days. When you are staying in a lot of hotels on a holiday, that’s a lot to keep a track off to ensure the money is returned.
- James (8/5): - Great stay for volleyball tournament. Easy walking to everything.
- VinceVaper (10/5): Valet parking - Chris, Aaron and Caleb were more than helpful in helping us navigate the confusion of the downtown parking! Life saving!
- Verified traveler (10/5): - Everything was great and the front desk was super polite!
- nickkZ8617WX (10/5): Good place - Chris from valet gave great service. The hotel was clean and we had no issues. Its in an ideal location downtown next to a bunch of good restauransts
- elijahe405 (10/5): Ac Marriott - Aaron Williams was a top shelf valet and ever better person. He was very helpful the entire weekend. Im definitely staying here again. Thanks again
- 139kristinaf (10/5): AC Marriott - Aaron Williams was professional and very helpful. This guy was all over the place helping others while having poise. He was superb !
- 509kendrickm (10/5): Aaron is the best!!!! We really appreciate his service!!! - Aaron welcomed us with open arms, I felt at home at the moment Mr. Aaron said may I help you. This brother was the best and his expertise and knowledge was beyond perfect! Thanks for your help we will visit again!
- Tiffany (10/5): - Friendly staff. Clean facility. Clean room and comfortable bed.
- sandrasR1727YD (10/5): A/C hotel concierge/valet - From the moment I pulled up, Eduardo was right there to assist with a calm, confident energy that set the tone for my entire check-in. He helped with my bags, made sure I had everything I needed, and even offered helpful directions around the property without me having to ask. His presence was low-key but reliable, and he made the whole arrival process feel easy and handled. You could tell he cared about the experience, not just the job.
- billwK6927MC (10/5): ac hotel - Chris made a great first impression the moment I pulled up. He was polite, quick to assist, and clearly takes pride in what he does. It’s rare to come across someone so attentive and easy to talk to in such a fast-paced role. Handing off my car was completely hassle-free, and I felt confident it was in good hands. Chris added a personal touch that really stood out—top-notch service all around!
- Expedition545468 (10/5): Great Service - Aaron was great,very friendly and professional. I will definitely look forward to his service on my next trip. I will tell others about Aaron and the service he provided
- ceezzzj (10/5): AARON WENT THE EXTRA MILE for my family. His souther charm had me asking where he was from as he made us feel like we w - He was great. Customer service was excellent. Very personal and extremely knowledgeable. Overall he made our stay worth coming and we will definitely be back.
- shalondaj199 (10/5): Valet Supervisor is the best! - Aaron is the best! He provides the best service!!! He made us laugh. Took our baggage up to the room. I would definitely come back and stay at this hotel!
- Ananda Raj (6/5): - Ok
- Flyer55451049533 (10/5): Best ever. Keep it up. - We met Aaron and he was so friendly and helpful while helping us. He was funny and kept us entertained too. Thank you Aaron for all your assistance and making our trip even more pleasant.
- 399brigetten (10/5): My AC Hotel experience - We really enjoyed our time at The AC hotel! Aaron and William, our valet, were truly the stars of our stay! So helpful! We were traveling with a young baby and Aaron truly helped up get all our stuff out and situated. Amazing staff all around
- Eugene (10/5): - Great place to stay, but parking and places to eat are limited.
- lovesmiles2025 (10/5): Amazing Job - Aaron was amazing he was very patient. The car was always on time when I request it. He was so nice to my baby. By the end of the vacation my baby love him. He did amazing job. He was always happy and make sure everyone was okay while waiting on there car.
- Kortez (10/5): - It was okay
- Thao (6/5): - Bathroom door can’t close the door over sized. Shower floor and all bathroom same level and water flooding to outside door.
- Angela (10/5): - Nice hotel. Central to many areas in Dallas
- Migo (10/5): - Great service!
- Tameia (8/5): Very good -
- Paul (10/5): - Great stay in Dallas!
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