San Marco Prestige with terrace

Location: San Marco 5204, Venice, VE, 30124, Venice, IT

Star Rating: 8.2 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - anytime

Check-out: 10:00 AM

Amenities & Facilities

• Free WiFi
• Terrace
• Wheelchair accessible
• Multilingual staff
• Smoke-free property

Rooms Available

• Apartment, 2 Bedrooms, Terrace (Check-in online)

  2 Queen Beds

  969-sq-foot soundproofed room, deck/patio with city views

  
  

  Club/Executive Level - Separate check-in location

  Layout - 2 bedrooms, living room, and sitting area

  Internet - Free WiFi

  Entertainment - Flat-screen TV

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Sleep - Egyptian cotton linens, a down duvet, and bed sheets

  Bathroom - 2 bathrooms, separate bathtub and shower, free toiletries, and a hair dryer

  Practical - Washing machine, iron/ironing board, and wardrobe or closet; cribs (surcharge) available on request

  Comfort - Air conditioning and heating

  Need to Know - Limited housekeeping, toothbrush and toothpaste not available

  Non-Smoking, renovated in December 2016

  Max Occupancy: 4 (4 Adults)

  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Bidet
  • Terrace
  • Toilet paper
  • Premium bedding
  • Second bathroom
  • Separate sitting area
  • Separate bathtub and shower
  • Free WiFi
  • Down comforter
  • Separate living room
  • Bedsheets provided
  • Deck or patio
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

Guest Reviews

• Jacky (10/5): - The location of the apartment was very central to Rialto Bridge and St Marks Square
• Rita (10/5): -
• Jones (8/5): - Location was amazing, felt light and airy. Plenty of space No doors on the en-suite, some of the fittings in the bathrooms need renewing.
• Mara (9/5): -
• Brigitte (7/5): - Très bien placé!!! Appartement très basique , problème de wifi
• Balázs (7/5): - Ami nem tetszett hogy nem volt előre jelezve hogy a lakáshoz vezető út hosszasan meredek lépcső vezet! Két 70+ idős szülővel mentünk alig tudtak felmenni a lakásba. Ezt sehol nem tüntették fel így nagy a csalódás látva hogy a lakáshoz jutás milyen nagy problémát okoz!
• Elżbieta (8/5): - Lokalizacja, pomieszczenia Zepsuty bojler, zimna woda
• Ana (6/5): -
• Hemat (1/5): inget att framföra. - inte aktuellt. inte varit med. har inget att säga. inte varit på hotellet alls, inget att beraätta. Vi fick betala pengar för 2 rum och så fort dem tog pengarna, vägrade de att släppa in oss. Denna oschysta handling kostade oss 408 euro. Ringde till dem och istället för hjälp, skrek dem på oss.
• Mehdi (8/5): - Bel appartement et très bien placé Malheureusement pas d’eau chaude les 2 matins pour pouvoir se doucher
• Laura (6/5): Venezia è fantastica - La casa è fantastica La pulizia , e l acqua calda che dopo 2 docce non c’era.
• U.63 (9/5): -
• Sara (10/5): Very specious and nice view - Very specious two rooms, kitchen, living room, two bathrooms, perfect for more people in the city center :) Nice view on streets, very close to Rialto and S. Marco square
• Olga (10/5): - The location is perfect!! All the arrival details have been provided in a timely and accurate way!
• Guia (8/5): -
• Lydia (8/5): - Lage ausgezeichnet, Ausstattung könnte besser sein, Sauberkeit OK, für 4 Personen optimal Eventuell eine Flasche Wasser im Kühlschrank... Ist schon fast Standard und vor allem eine nette Geste, die nichts kostet. Ein Haartrockner in jedem Bad wäre fein. Es war relativ kalt.
• Helmuth (8/5): -
• Shari (6/5): -
• Sandra (9/5): -
• SABERU6 (9/5): Apartamento reformado para viaje con amigos o pareja - Ubicación, limpieza, habitaciones grandes, bonito y completamente amueblado El termo no funcionó durante los 4 días por lo que calentábamos agua para poder “ducharnos” Avisamos a la compañía por Wassap y no consiguieron arreglarlo
• Mar (4/5): Caldera estropeada durante todo nuestro viaje. No tiene agua caliente. - El piso está reformado y la ubicación muy bien. Es un segundo piso sin ascensor. No pudimos darnos una ducha caliente en todo el viaje de 4 días (de Jueves a Domingo) porque la caldera estaba constantemente estropeada. Avisamos del fallo de la caldera a nuestra llegada y nos atendieron 24 horas después. Vino un técnico y nos dijo que estaba solucionado, sin embargo, cuando quisimos darnos una ducha de agua caliente fue imposible nuevamente.
• Manuel (9/5): -
• Marone (7/5): -
• FeriMO (10/5): - Tágas nappali kényelmes szobák tiszta fürdőszobák. Jól felszerelt konyha. Minden nagyszerű volt.
• Grzegorz (9/5): - Bardzo duży apartament. Dwie łazienki. Blisko mostu Rialto i sklepu spożywczego. Blisko przystanku vaporetto. Brak czajnika w kuchni. W umywalkach w łazienkach woda letnia. Pod prysznicem wszystko ok, gorąca. Wifi w apartamencie dzieła tylko w salonie, dalej zasięg nie sięga.
• Virginie (8/5): -
• Paul (9/5): -
• Esther (7/5): -
• Esperanza (8/5): -
• Kimberley (8/5): Lovely apartment but in need of TLC!! Be aware of the Stairs! - This apartment is right in the centre of Venice only a stones throw from Rialto Bridge which makes it perfect for sightseeing. The apartment is spacious and airy with its own terrace so is great for two couples to stay in. Of note there is 5 narrow staircases to go up to this apartment and no lift. We were not aware of this and with our stay in Venice being part of a longer holiday, it was extremely difficult to get our 23kg bags up all the flight of stairs. We had elderly parents with us who struggled. It would have been nice to know this in advance as we would not have booked this apartment due to all the stairs. Although the apartment is big and spacious it was lacking some simple amenities like a kettle. The apartment was in need of some TLC and unfortunately one of the beds was damaged and had a broken bed frame. Both beds were in dire need of new mattresses also. With some TLC, repairs and added amenities this apartment could be amaxing!
• pierre (10/5): - Fantastic !!!
• Mark (3/5): Disappointed - Location, Accommodation warm and dry Noise till about 0400hrs people shouting drunken behaviour laughing banging and breaking off glass not what I would expect and haven't inthe 4 previous visits, noise started again at 0600hrs but this was the start of the normal day ie street cleaning,Traders stalls being moved about etc which you would expect. We had are accommodation changed due to a water problem, was contacted by phone in Italy so really had to except the change of accommodation, it was changed to a penthouse, you would think great that's good but no, the new accommodation was nothing like the original I was shown when booking, infact nothing like it. The new accommodation looked and appeared like it was just about to be gutted for decorating, broken furniture, kitchen cupboards, dirty, 2 bathrooms could only use 1 due to shower no good, no plugs for sinks, bath etc, no sofas, no balconies, 5 floors to climb to get to front door, nothing like the original accommodation shown to us on booking our trip, really disappointed and dissatisfied, when contacting wonderful Italy they said it was unfortunate change of accommodation due to water leak, which i totally understand but when your offered new accommodation it needs to be off they same standard of what you booked, was asked to send pictures of lights not working, heard nothing since, sure the Accommodation was checked prior to being offered ? and considering a penthouse was offered, you would think that would be a lot better than original Accommodation, but as explained above definitely NOT.
• Soldati (8/5): Very good - Not really easy to find the place
• Zeynep (10/5): Great and very comfortable stay, recommended to all my friends - We had a wonderful stay at this property, location was great and house was amazing. Had enough space for everyone&even bigger than expected! I'll definitely book here for any future trips to Venice. Thank you for everything
• Dante (8/5): Adequate Accommodation in Venice - The location was good, within short walking distance of Rialto & San Marco attractions. Easy, short walk with baggage from the Rialto vaporetto stop. We weren't aware of how many flights of stairs to the apartment; we were traveling with a couple of older family members who found the climb difficult. The timed (not motion-sensing) lights in the stairwells would go off before reaching the apartment. There is an unpublished trick to hit the light switch again at each landing to re-start the timer. Entrance to the apartment is in a very narrow street/alleyway which gave us a bit of a safety concern, but we grew more comfortable with it once we got settled in. The two AC units are not in the bedrooms, but it was comfortable as the outside temps were lower than usual during our stay. The terrace, which is what drew our attention to this property, was never used by us; it just didn't seem comfortable.
• Maggie (1/5): Bad -
• Ron (8/5): Very good - Gorgeous huge apartment, very clean, centrally located We had a big problem with the registration. It had to be done through the Wonderful Italy site, and the emails weren't coming and going through. It literally took hours to get things finalized and wasted valuable vacation time. Would've been much better without the third party booking
• Elizabeth (8/5): Great central apartment easy access good communication - Lovely clean flat with perfect location as it wasn’t too hard to find. The communication from staff was good. The flat is worth booking as it is definitely got everything you need . WiFi needs to be better maybe another router as it kept cutting out and didn’t always work in bedroom. Main room bed not great on back, maybe new mattress. Other then that can’t fault the property
• Jennifer (9/5): 2 level, 2Bed 2Bath apartment in Venice. - The apartment was very large and spacious for Venice. Great space for a family to stay in. Entire apartment was very clean including the floors. The terrace was a great inclusion which you don’t often see. THE STAIRS! They are not for the faint hearted. There are many stairs and they are very steep so beware when taking luggage up and down, it’s a great work out though. The air conditioning did not reach one of the bedrooms so it was very hot in one room. The wifi was slow and also did not reach the other end of the apartment where the bedrooms are so devices and tv couldn’t connect to streaming services, the tv in the living room (which was next to the wifi modem) didn’t have the capabilities to connect to the internet as it was an older unit, would have been great if these were switched.
• Katie (9/5): Beautiful apartment in central Venice - Location was very central and the apartment was beautiful Washing machine listed was not in property
• Nina (10/5): - Super schön und zentrale Lage!
• Arimante (9/5): Lovely location and clean, spacious apartment for your stay - Lovely spacious property, en-suite bathroom in one room. 2 bathrooms in total, perfect for 4 people. Very good location, easy to access train or bus station, find the taxi (~20mins to walk). Loads of restaurants around, shops nearby. No kettle or coffee, sugar in the kitchen where you can usually find. A little difference from the photos like beds, terrace etc.
• Amanda (10/5): Best place to stay in Venice! - The apartment was perfect for our trip. It was a few floors up which made for a great view out the balcony windows of the bustling people and lights below. Right in the middle of everything - great restaurants, Rialto Bridge, and all the places you want to go. It was a bit difficult to find as it was down a narrow dark walkway, but follow the gps and you’ll be fine. I highly recommend!
• Nicola (7/5): Good location, lots of room for a family. - Great location and good clear directions to get there. The apartment is spacious, especially the living room. It looks a little worn and could do with a lick of paint. On the first night the air conditioner wasn’t working; this wasn’t resolved until the next day, so our first night was very uncomfortable. Even with the air con working, it only has two “outlets”, in the kitchen and hall, so you have to have the bedroom doors open to get any benefit.
• Paul (9/5): Beautiful apartment in a great location. - Beautiful apartment in a great location. Close to Rialto Bridge and a stroll to St Marco. Lots of bars and restaurants close by. No kettle to boil water for tea and coffee. No staples, such as salt, pepper, tea, coffee etc.
• Francis (6/5): Pleasant - Modern and comfortable accommodations Air conditioning was non operational...
• Isabelle (8/5): - Property was spacious, clean and in a great location. You have to go up 3 flights of stairs to apartment and the beds are on the form side for side sleepers. Apartment was on the warm side as the air conditioning will not allow you to turn it up however I believe this is not uncommon for most of Europe.
• Jesse (10/5): Great location.Great comfort. Flights of stairs. - Location, location, location Stairs, stairs, stairs. If you are ok with 3 flights, this is as good as it gets.
• Anonymous (6/5): Pleasant - Every night from 12am till 3.30am and then in the morning from 6am the noise from the apartment above us kept us from sleeping. This was so disappointing and a big let down for the apartment. It destroyed our holiday for us to be honest!
• Lisa (8/5): Lovely place, need better directions - The accommodation was very central, very spacious, clean and modern. We spent about 45 minutes trying to locate the apartment. I couldn't get the direction up from Booking.com and Google maps couldn't find it. No one we asked knew where it was and the numbering doesn't make sense. We just happened to stumble across a similar number when I was messaging the owner and we looked up every path near it till we found it. Is tucked up a dark alley and then the number wasn't even on the building, we just tried the door code and prayed. Think it would be helpful if directions were sent with the door code. Needs more pillows and glasses too.
• Pauline (7/5): Good -
• Stacy Rae (10/5): - Great location, very clean, spacious apartment. I would stay again.
• Gary (4/5): - Front desk lady was very unfriendly and not helpful. She claimed we had 2 bookings. Told her we booked only one room, but we received an error after the first booking, so we made another booking for a similar place. Did not realize it was at the same place. Told her we need only one room and she can cancel the second booking. No, she made us making phone calls to Expedia. Only took us 2 hours to get through... You don't get the exact address in advance to plan your arrival, but only upon arrival. That means as a foreigner I have to buy extra data in Italy to get the exact address. Then the map is not readable and the place is hard to find in the small alleys. When we finally ask in a bar, they knew immediately that we were looking for 'San Marco'. So we are not the only tourists wandering helplessly.... The apartment is large, but the equipment leaves much to be desired. The kitchen table is self-built, wobbely and can not be used to prepare some food ... Bed ends are completely scuffed.... TV in the bedroom does not work... Wifi also not...Water pressure in shower really low.. only plus point: the location is great and everything is within walking distance...
• Jerome (10/5): - A lovely apartment in a great location! Very spacious and comfortable.
• Fidel (7/5): Good -
• Perihan (3/5): A lot of things we not working, no heating, no hot water and we couldn't reach the host to fix them. - The location was central and the place is big We had a very bad experience. 1- the location on google maps was not accurate and the host was not helpful, we were lost for a long time. 2- The was no heating it was very cold. 3- We did not have hot water. 4- the stove was not working. 5- the blankets had a very odd smell. 6- we tried to reach out to the host to fix the water issue and we couldn't reach the at all. They sent someone 20 minutes before out check out to fix it. Overall it was a bad experience.
• Kenta (3/5): Affordable price but less than expectations - location is perfect and room is spacious for 4 people. it was very difficult to find apartment due to incorrect address. It was cold in room as heater stops automatically when temperature exceeds a certain level. Equipments were lacked. No cleanness as lots of dust in the corner of the room.
• Nevena (9/5): Superb - location we had to heat the water for coffee in a pot. It wouldn't be bad if I had at least some sugar in the kitchen. Also, the Wi-Fi signal is not available in all rooms or is very weak
• Sara (10/5): Exceptional -
• Mohanraj (10/5): Exceptional -
• Borko (10/5): Schönes Appartement in top Lage - Eine super Unterkunft, auch noch recht ruhig und absolut zentral gelegen. Einziges Manko - .es war zu kalt und die Heizung würde laut "Rezeption" automatisch anspringen, das tat sie aber nicht. Leider haben die beiden doppelbetten auch nur je eine Bettdecke, mag nicht jede(r).
• Nathalie (10/5): appartement tout près de tout - L appartement est très bien situé entre pont Rialto et place saint Marc. Je vous recommande.
• barbara (10/5): - reception comoda da raggiungere dalla stazione santa lucia, personale professionale, appartamento molto confortevole a 3 minuti dal ponte di rialto e dalla fermata del traghetto consigliatissimo
• Luciano (6/5): - Máster room shower, stove top, tv, doesn’t works and the sofa bed super duty . At the time of the check in was a nightmare to find the place
• Verified traveler (8/5): - Finding the check-in office is a little difficult if you're lugging bags with you, but once there it was easy and efficient. We stayed in Apt 2. Loved the space and especially the balcony for enjoying dining and views, but be prepared there are 70 steps up to the door. With luggage it is pretty challenging (but worth it if you can do it)
• Verified traveler (8/5): - This apartment was large, spacious and clean. The check in process was easy as the office is near the train station. It could have more kitchen amenities supplied - there were no glasses for drinks or wine, limited dishware and silverware, no coffee and tea. There was alot of walking around noise coming from upstairs until 1am and starting early in the morning. I would stay again though as the location and space was great!
• Elena (6/5): Reception problem - The reception office is really far away from the apartment. When we arrived we were waiting for 35 minutes. They were so slow. And there were 2 of them. We asked the reception office to check other dates to prolong our stay, they didn’t help. We asked to send sms with the code as in Venice the Internet is the problem, we even checked if sms is ok or not at the reception, they sent us via whats app and we were with the infant!!!! It took us so much time to wait for the sms!!! Check in is at 3 pm that is very late. But the apartment is amazing.
• Verified traveler (8/5): Great location and stay - The location is great and central to everything you need with shops and restaurants within easy reach. The waterbus is also a few minutes walk from the apartment so you can travel all over Venice easily. The only thing we had an issue with was the condition of the kitchen as nothing worked and lacked basic necessities like paper towel, napkins, dishsoap, with no microwave. Also when we got to the apartment the dishwasher was leaking small amounts of water which turned out to be much more when we returned back to the apartment after roaming Venice all day and had to call reception to come and fix. If it was leaking, they should have given us another room. There are about 4 flight of stairs to reach the apartment which was really tiring after a long day of touring. But aside from that beds were comfortable and living room decoration was clean and nice.
• Gen (4/5): Very poor - There were many reasons why this apartment was below standard. It started with the checkin point being a long way away from the apartment itself. There was a long wait at the checkin point as only one lady was operating it and answering phones and letting other people inside the building. All the people arriving were tired from their travel, then they had to experience a long wait, and then work out how they would get to their allotted apartment. This is simply not good enough and no care was shown or given to anyone. The apartment itself was disappointing right from the front entrance - the front entrance was dirty and the steps leading up to the apartment were also very unclean and dated and clearly needing painting. Many things were broken inside the apartment - the shower head mount was broken; the bathroom sink plug was jammed; the scissors were broken & unusable; light switches buzzed when you turned them on; there was no dish cloth to clean the dishes with; there was no chopping board and the kitchen was poorly stocked with utensils. The experience communicated an enormous lack of respect for the holidaying occupants. This was further demonstrated by there being no area available to store luggage after a strict 10am checkout (when indeed there is ample room inside the stairwell to the apartment). I would never stay here again and will never recommend this apartment to anyone. Every aspect from checkin to checkout demonstrated a complete lack of care & respect.
• Verified traveler (10/5): - We stayed in the 2 bed 2 bath w/balcony - which is 3 flights of stairs upwards. We didn't mind the stairs - good exercise! Water pressure was very strong, although the shower nozzle was rather flimsy and did not stay on the holder. There is a washing machine for clothes but we didn't use it - good to know though. If staying more than a few days, buy toilet paper/dish soap/paper towels as it is not provided. Apt was large and comfortable + balcony which looks down to shoppes below and a church across the way. Went in July/Aug so the climate is very hot during this time, however, the apt has air conditioning which is quite nice. Location is excellent! walking distance to all sites, shoppes, pharmacie, markets but very quiet to relax from the hustle and bustle. Checkin was easy - we got driven to the reception from the aeroport and took a water bus to the apt, cost 7.5 euros pp (which is located directly below the office) took approx 20 mins, and 5 min walk to our place. The entrance to the apt is in an obscure alleyway so it can be easy to miss. Reception arranges aeroport pickup/dropoff, and they are very responsive and friendly. Excellent choice for all ages, except those who are not able to manage stairs. It is centrally located but feels a world away once inside - clean and charming apt. We would definitely stay here again next time in Venezia:).
• stephen (8/5): Venice apartment - Plenty of room for a family of 5 we fit with the sofa bed a bit of a walk to the top floor but nice and close for getting around. Small issue with getting the AC going in the beginning but that was resolved very quickly and easily with the flick of a switch. Great communication from the office.Enjoyed our stay, would definitely book again in the future.
• Verified traveler (6/5): - Apartment location excellent. Living space good but bedrooms small. Shower clip broken in one bathroom which meant the shower head had to be held whilst showering. Water pressure was horrendous. Apartment would benefit from upgrading. Patio area great. Lots of stairs to climb to get to the apartment. Check in takes place at a separate building which is a hassle.
• Verified traveler (10/5): Well situated for site seeing - Excellent apartment, right near many tourists sites. Would have appreciated more help in finding the apartment, in the dark. Lovely stay.
• Andrea (8/5): Great place and great location - Great place and great location. I would have given it 5 stars but there is no elevator so it was hard to carry up our heavy luggage. Next time I would stay here but pack less!

Photos