Moon Hill Hostel

Location: Rua Guilherme Gomes Fernandes, 17, Sintra, pt

Star Rating: 8.4 Stars

Property Type: Hostel/Backpacker accommodation

About this Property

Important Information

Policies

Check-in: 04:00 PM - 12:30 AM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Terrace
• Family rooms
• Luggage storage
• Soundproof rooms
• Non-smoking throughout
• Shared lounge/TV area
• Board games/puzzles
• Shared kitchen
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• Delivered food - securely covered
• Key card access
• ATM/banking
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Internet access
• Games
• Housekeeping on request
• Japanese garden
• Charcoal grill

Rooms Available

• Standard Double Or Twin Room, Shared Bathroom

  1 Double Bed

  194 sq feet

  
  

  Internet - Free WiFi

  Bathroom - Shared bathroom, a hair dryer, and towels

  Comfort - Air conditioning and daily housekeeping

  Need to Know - Bed sheets not available, no cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Daily housekeeping
  • Free WiFi
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Private or shared bathroom
  • Bed sheets not available

• Queen Room

  The double room features private bathroom equipped with a shower and a hairdryer. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Hair dryer
  • Toilet
  • Private bathroom
  • Toilet paper
  • Shampoo
  • Body soap

• Double Room

  The twin room includes a private bathroom fitted with a shower. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

• Bed in 4-Bed Mixed Dormitory Room with En Suite Shared Bathroom

  This dormitory room is air conditioned and features a bathroom inside the room.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Air conditioning
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Socket near the bed
  • Lockers
  • Reading light
  • Single-room air conditioning for guest accommodation

• Economy Quadruple Room with Shared Bathroom

  The quadruple room includes a shared bathroom equipped with a shower. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Toilet
  • Toilet paper

• Family Room with Private Bathroom

  This air-conditioned family room features a private bathroom.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Terrace
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Adapted bath
  • Emergency cord in bathroom
  • Shower chair
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Reading light
  • Single-room air conditioning for guest accommodation

• Bed in 4-Bed Mixed Dormitory Room with Shared Bathroom

  This dorm room is air conditioned and features access to shared bathroom facilities, which are located outside the room.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Air conditioning
  • Desk
  • Toilet
  • Heating
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Socket near the bed
  • Lockers
  • Reading light
  • Single-room air conditioning for guest accommodation

• Superior Double or Twin Room with Private Bathroom

  The twin/double room provides air conditioning, heating, a terrace with city views as well as a private bathroom featuring a walk-in shower.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Terrace
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Reading light
  • Single-room air conditioning for guest accommodation

• Double Room with Private Bathroom

  This air-conditioned twin room features a private bathroom.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Reading light
  • Single-room air conditioning for guest accommodation

• Double Room with Shared Bathroom

  This air-conditioned double room has access to shared bathroom facilities.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Desk
  • Toilet
  • Heating
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Reading light
  • Single-room air conditioning for guest accommodation

• Quadruple Room with Private Bathroom

  The quadruple room includes a private bathroom fitted with a shower. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Toilet
  • Private bathroom

Guest Reviews

• Jean (8/5): -
• Jennifer (3/5): - Clean and good location Staff was disorganized and unprofessional
• Dirk (8/5): - Location... Close proximity to the train station, Good Value for money, clean and well maintained hostel.
• José Pedro (8/5): -
• Maarit (9/5): Great location and good value for money - Moon Hill Hostel was near railway station, 5 mins walk. We had room 13 with own bathroom and great views to National Palace and up to Moorish castle. Room and bathroom were clean, as was the whole hostel. There is a large shared kitchen for visitors. Property has no lift/elevator.
• Chantal10 (9/5): - Great location, hot water, comfy beds and helpful staff
• MARTHIERRY (8/5): - Propreté rapport qualité prix belle vue sur le château Pas de petits déjeuner
• Rachel (10/5): - Very central to everything
• Claudia (8/5): -
• Garcia (7/5): -
• Melanie (8/5): Great Hostel - Excellent value for money hostel which met expectations. Comfortable beds and nice shower in a basic room. Good kitchen facilities and space to sit. Also nice communal areas. Well located near station.
• Ben (9/5): Clean, comfy, excellent value for money - Friendly staff, comfy bed and good and clean facilities. Excellent value for money. N/A
• Jessica (3/5): - Excelente ubicacion Mucho ruido, habitacion al lado del restaurante y cuarto de maquinaa y el personal cero amable, me mando a quejarme y no ofrecio alternativa. Servicio fatal
• Roseni (8/5): -
• KangJinAn (6/5): -
• Brendan (7/5): -
• Wuyts (5/5): - Aan de inkom zit het personeel verscholen achter een hoge desk, je kon niet zien of ze aanwezig waren, wat niet erg gastvrij of welkom oogt. Er was weinig eetgerei in de keuken wat je toch nodig hebt om zelf iets van eten klaar te maken.
• PATRICIA (9/5): Enjoyed our stay here. Thank you - Location is great. Staff were welcoming. Facilities were very clean and well thought out. Lovely room with good views. Peaceful. Wifi was spotty in the room. Good coverage in the lounge room though
• Virginia (10/5): -
• Lucas (9/5): -
• Lilou (8/5): nice - personnel très gentil et à l’écoute. bien placé très propre intimité dans les chambres de 4 pas assez respectés. mettre des rideaux pour les lits peut être
• Oriane (7/5): -
• Michal (7/5): -
• Juliana Mansano (10/5): -
• Dip Tartarini (7/5): - Atendimento do Pedro foi bom. Localização boa só não tem algo para identificar a entrada do hotel. A rua é estreita e não tem como voltar. Acesso ruim. Tivemos q dar uma volta de mais de 1km para voltar. Cama de casal não era casal e sim 2 de solteiro o q causou desconforto.
• Nicolas (7/5): - Están muy bien las instalaciones y la ubicación
• UĞUR (7/5): -
• Marja Julia Pauliina (4/5): -
• maria elena (9/5): - La ubicación, la habitación y tener un lugar para poder calentar agua, comida y disponer de vajilla. También para cocinar. Destacar también la amabilidad de Ana que nos atendió muy amablemente. Sólo comentar que permiten guardar el equipaje sólo por 2 horas previo al checkin, luego lo cobran y es bastante tarde el ingreso.
• Maria Mar (8/5): -
• Julie (8/5): - Auberge de jeunesse bien située et bien équipée. L'accueil est dynamique et la décoration moderne. Pour une nuit, c'est idéal. Nous avions 4 lits individuels superposés mais la literie était de qualité. Le stationnement n'est pas aisé et ça vous revient très très cher dans les parkings à barrières, il faut attendre la fin de la journée pour espérer trouver une place gratuite pas trop éloignée. Nous avions la première chambre du couloir et l'ouverture/fermeture de la porte provoquait quelques nuisances.
• Jaume (7/5): - Que te lloc per preparar menjars
• Khushruz (10/5): - Clean place and friendly people
• Ruben Oscar (10/5): -
• Kieran (9/5): - Fantastic hostel, incredible location and very clean. Showers were a little cold
• Th (9/5): -
• J (8/5): -
• Karin (10/5): 100% recommend for a stay in Sintra. - Location. Great staff. Cleanliness.
• Marcos Paulo (7/5): -
• Bardia (8/5): - Everything was good .it was near to the city centre and train station Just the wifi doesn't work in our room
• Leonel (10/5): -
• Axelle (8/5): - L’auberge de jeunesse est très bien située dans le centre-ville de Sintra: nous avons tout fait à pied (Palacio de la Pena), et la gare à 3 min à pied permet de prendre le train pour Lisbonne. Équipements modernes et très sécurisés. L’ambiance n’était pas très plaisante : les clients ne parlaient pas et ne disaient pas bonjour. Mais ce n’est pas la faute de l’auberge.
• Martim (10/5): -
• Giovanni (8/5): Excelente relação custo-benefício - A cordialidade dos funcionários e a limpeza do ambiente se destacam.
• carla (8/5): Excelente - Muy buena ubicación, limpio, habitacion grande, cocina limpia y equipada, espacios comunes excelentes. Wifi no funcionaba
• Lukas (10/5): -
• Martin Pilsen (10/5): Cheap surprise in the most touristic town in Portugal - I’m really grateful for this nice cheap hostel, which I didn’t expect at all in this expensive touristic town. I was planning to stay in Lisbon and come to Sintra only for one day by train, which wouldn’t be enough at all. But when I found this hostel, I decided to stay for three days to have enough time to enjoy the parks and nature around and it was great decision and maybe the best place, which I visited in Portugal - thanks to this possibility. The hostel was built in several old houses around nice calm courtyard, with view to the castle or Sintra Palace. The location is ideal in the historic center of Sintra (but not the crowded main square), 10 minutes by walk from train station. There was nice common room with couches near TV and one table good for work. Big kitchen with many tables to eat inside or outside on the courtyard-balcony. No problem to leave our luggage after check-out. So I very recommend to come to Sintra for several days instead of staying in Lisbon and visiting just for one day, like most of the tourists do and the town is full of them, but in the evening it is empty. Here you can enjoy the calm time of the day in the mornings and evenings, go to some café or restaurant before it gets too crowded or enter the parks between the first ones. No roof between the hostel houses, so if I was going for example from my room into the common room with a computer, I had to be careful with a rain not to get wet. Always needs to use card for opening door between the houses, so it was difficult, if I had full hands.
• Cristina (8/5): -
• Agáta (8/5): - Příjemné, přátelské prostředí. Ubytování blízko centra Sintry. Koupelna společná na chodbě, ale čistá. S parkováním je to trochu horší, ale nakonec se nám povedlo najít místo blízko hotelu.
• Rani (10/5): - Fantastic rooms, clean and comfortable. Good amenities. Great friendly staff. Very helpful. Great value for money. Nothing at all
• Maria (8/5): -
• Stefania (7/5): Piacevole - Gli spazi comuni La posizione lungo la strada e l’assenza di parcheggio nelle vicinanze
• Maksym (9/5): -
• Carmen (7/5): - Zweckmässiges Hostel. Zimmer sehr karg.
• Susan (10/5): Great stay, highly recommend - Superb location three minutes walk from train station and 15 minutes from old town. Spotlessly clean rooms and comfortable bed. Pleasant helpful Staff. Comfortable common area and kitchen. Good showers. I highly recommend this hostel. I had poor Internet connection in my room
• Vanja (9/5): - Zanimiv hostel na dobri lokaciji. Blizu so parkirišča, postaja in center.
• Josée (9/5): Je recommande - Propreté , accueil , emplacement , confort
• Mariana (10/5): -
• Luis Filipe Costa (8/5): -
• Monica (8/5): - Não chegava sinal de internet aos quartos do fundo.
• Charline (9/5): - L'emplacement, la chambre spacieuse avec salle de bain privative (grande douche), lit confortable, la propreté. Très bon rapport qualité prix Pas de parking privé. Les parkings autour sont payants, mis à part une rue gratuite un peu plus bas
• ISMAIL (8/5): -
• LI HUA (10/5): -
• Richard (7/5): Overall pleasant stay with some minor inconveniences. - 1)Central location. 2) Cleanliness. 1)Internet connection intermittent. Long periods when no connection. 2)No facilities in rooms to hang clothes & towels. 3)Shortage of decent kitchen utensils (eg most of knives too blunt to use.) 4) Insufficient drainage space in kitchen for washed utensils & crockery pre drying. 5)Overhead cupboards in kitchen project too far forward into working space. 6) Taps in bathrooms project too far forward so individuals get splashed & soaked when washing. Poor design.
• Marina Sofia (9/5): Confortable - En general todo, pero en especial su ubicación y la decoración de la habitación Que no tuviera ascensor
• Zélia Sousa (5/5): Boa localização, mas com muitas falhas... - Da localização e do ar condicionado. A janela interior do quarto não fecha/está estragada e por isso é impossível dormir com a luz que entre. A minha estadia foi de 3 noites, e em nenhuma delas consegui dormir. O lençol não cobre a cama de uma ponta à outra. Não há armário para guardar roupa. Quando fiz a reserva pedi um quarto com duas camas, e quando cheguei cá, puseram-nos num quarto com uma cama.
• Simon (3/5): -
• Yukari (10/5): -
• Ramona (7/5): Great location / simple accommodation - Location less than 10 min walk from both the station and historical centre. Room was clean and bed comfortable. I arrived before the check-in time and room was not ready. Had to pay 5 euro to have my luggage stored. A bit of a rip off. When I went back it didn't feel like the storage was safe. Anyone could have just come in. Paid in cash. No receipt. I was told I could pay also by card but when I went back later for a bottle of water another staff member tolde me only cash... again no receipt.
• HARUNA (8/5): - 駅からすぐ、旧市街中心部までは徒歩5〜10分程の便利な立地。おいしいレストランも近くにある。現在は朝食提供ないので要注意（公式サイトには書いてあるのに！）。共有キッチンを使用したり、駅前のベーカリーを利用しました。 ランドリーが設置されているともっとよい
• Erich (9/5): -
• Juan (8/5): -
• Tiphaine (9/5): - Tout était très bien! Confortable, propre, accessible et personnels accueillant! Bon emplacement! Honnêtement allez y sans problème! Petit plus pour améliorer: des rideaux aux lits pour plus d’intimité pourrai être installé.
• LI HUA (10/5): - 地點近火車站、搭往景點的巴士 月之丘主題設計傑出的各項設施、有貼心的衛浴空間在房間內也有公用在房外、非常方便。一
• Pacheco (8/5): Bien - Es un lugar tranquilo, tenía cocina y limpio Las duchas tenían poco espacio no podía cambiarme ropa de una manera privada en un lugar mixto.
• Stephen (4/5): - It was very austere. Decor and finish were like a prison cell, or detention centre. I could here the toilets flushing, and the contents flowing through the pipes. Not pleasant
• Tim (8/5): Well maintained, comfy facility in a great location with excellent staff - Well designed building, friendly atmosphere in a great location The wifi hasn't working in the bedrooms or kitchen while we were there. The only reliable internet connection was in the lounge room.
• Yanping (10/5): -
• Conor (10/5): -
• Engelbert (9/5): - Lage und Preis,sowie die Sauberkeit
• Valentina (10/5): - El espacio es muy agradable, todas las personas que nos atendieron fueron muy amables y las instalaciones estaban impecables.
• Noa-Sophie (9/5): Loved my stay! - I loved basically everything about the dorms! Very clean! Staff is extremly friendly and kind. Nice common areas and full equiped kitchen aswell. Beds are comfortable. Every bed had their own light and power outlet. Great location aswell. 5min walk from the trainstation. 10min walk into the old town. There is a laundry shop, many cafés (even vegan options!) and supermarkets close aswell as restaurantsC: The showers are rather small. The bathrooms are shared. (The bathrooms itself are modern and clean though!)
• Diego (6/5): -
• Pisti56 (8/5): - Jó helyen van a vasitállomástól alig 300 m.re A városközpont alig 10 percnyi kényelmes sétára. Nem volt ilyen.
• Frédéric HAURY (8/5): - Accueil sympa, chambre de 4 lits fonctionnelle. Bon emplacement pas loin de la gare et le centre historique Rien
• Magda (8/5): - Excelente localização. Espaço agradável e confortável. Funcionários simpáticos e prestáveis.
• David (9/5): -
• Dóra (9/5): Szuper helyen lévő szállás. - Nagyon jó helyen van. A szobába nagyon behallatszott az étterem elszívó rendszerének a zaja és sajnos wi-fi sem volt (ez lehet, hogy csak átmeneti probléma volt)
• Margaret Marques (10/5): -
• Tom (10/5): Probably the nicest hostel we've ever stayed at! - We had a beautiful, clean, spacious room with a very comfortable bed, a great shower, and a nice view. The common spaces were welcoming, and everything seemed new, modern and very well-kept. The restaurant next door was also very good. Nothing – everything was great!
• Prokopenko (7/5): - Было чисто На кухне не хватало салфеток. Мы предупредили что уедем рано, но нам не сказали как открывать ворота, поэтому пришлось их покорять. Халатность персонала.
• Erich (9/5): Muito bom - Tudo muito bom Faltou um local para lavar e estender as roupas
• Adriana Rossi (10/5): -
• Couto (10/5): -
• Keng Pu (7/5): -
• Karamani (10/5): -
• João (9/5): -
• Maureen (10/5): -
• CRISTINA (8/5): -
• Alex (10/5): -

Photos