Haven Inn & Suites willowbrook

Location: 17119 State Hwy 249, Houston, us

Star Rating: 2 Stars

Property Type: Motels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Fax/photocopying
• Shopping on site
• Front desk (limited hours)
• Free wired internet
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request

Rooms Available

• Standard Double Room, Accessible

  1 Double Bed

  Internet - Free WiFi and wired internet access

  Entertainment - Flat-screen TV with premium channels

  Food & Drink - Refrigerator and microwave

  Bathroom - Private bathroom, bathtub, free toiletries, and a hair dryer

  Practical - Iron/ironing board (on request)

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Need to Know - Bed sheets not available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Microwave
  • Private bathroom
  • Wheelchair accessible
  • Daily housekeeping
  • Free WiFi
  • Bed sheets not available

• Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

  2 Queen Beds

  310 sq feet

  
  

  Internet - Free WiFi and wired internet access

  Entertainment - Flat-screen TV with premium channels

  Food & Drink - Refrigerator and microwave

  Bathroom - Private bathroom, bathtub, free toiletries, and a hair dryer

  Practical - Iron/ironing board (on request)

  Comfort - Air conditioning and daily housekeeping

  Need to Know - Bed sheets not available

  Smoking

  Max Occupancy: 3 (3 Adults)

  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Microwave
  • Private bathroom
  • Daily housekeeping
  • Free WiFi
  • Smoking
  • Bed sheets not available

• Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

  2 Queen Beds

  310 sq feet

  
  

  Internet - Free WiFi and wired internet access

  Entertainment - Flat-screen TV with premium channels

  Food & Drink - Kitchenette with refrigerator and microwave

  Bathroom - Private bathroom, bathtub, free toiletries, and a hair dryer

  Practical - Iron/ironing board (on request)

  Comfort - Air conditioning and daily housekeeping

  Need to Know - Bed sheets not available

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Microwave
  • Private bathroom
  • Daily housekeeping
  • Free WiFi
  • Bed sheets not available

• Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  2 Queen Beds

  310 sq feet

  
  

  Internet - Free WiFi and wired internet access

  Entertainment - Flat-screen TV with premium channels

  Food & Drink - Refrigerator and microwave

  Bathroom - Private bathroom, bathtub, free toiletries, and a hair dryer

  Practical - Iron/ironing board (on request)

  Comfort - Air conditioning and daily housekeeping

  Need to Know - Bed sheets not available

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Microwave
  • Private bathroom
  • Daily housekeeping
  • Free WiFi
  • Bed sheets not available

• King Room - Smoking

  The spacious double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a bath or a shower and a hairdryer. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Heating
  • Hardwood or parquet floors
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Toilet paper

• Double Room

  The spacious double room features air conditioning, a wardrobe, as well as a private bathroom boasting a bath or a shower and a hairdryer. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Heating
  • Hardwood or parquet floors
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Toilet paper

• Deluxe Double Room with Kitchenette

  Meals can be prepared in the well-fitted kitchenette, which comes with a stovetop, a refrigerator and a microwave. The spacious double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a bath or a shower and a hairdryer. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Heating
  • Hardwood or parquet floors
  • Alarm clock
  • Wardrobe or closet
  • Stovetop
  • Linen
  • Toilet paper

• King Room - Non-Smoking

  The double room provides heating. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Heating

• Deluxe Room

  The double room offers heating. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Heating

• Single Room - Disability Access

  The unit offers 1 bed.

  Max Occupancy: 1 (1 Adults)

• Queen Room - Disability Access

  The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

Guest Reviews

• Premock (8/5): - Nice clean room. Didn't have first floor available
• Cardenas (1/5): -
• Thomas (10/5): -
• Akeylian (1/5): -
• Thomas (10/5): -
• Eliseo (8/5): -
• Sandra (7/5): It was okay would stay there again - The area They didn’t have a lot of channels to offer the ones they had weren’t working
• Monique (6/5): - In a good location The bed
• Thomas (8/5): -
• Dwana (4/5): -
• Thomas (10/5): -
• jace (8/5): -
• kristi (8/5): The sunlight was blocked out and I was able to sleep well - They didn't have any breakfast but it didn't matter I really don't believe I found anything I didn't like except they didn't have a soda machine
• Jamal (10/5): -
• Chemaria (1/5): -
• Larry (10/5): -
• Philip (9/5): -
• Larry (8/5): -
• Lee (1/5): The room was horrible. I slept in my car - It was the worst room I ever stayed in The room . Every door was broken. Ever wall have dirt on it
• Lakeshea (1/5): -
• Mohammad Jashim Uddin (9/5): -
• damian (6/5): -
• John (10/5): - Great experience everytime
• Cardoza (1/5): -
• Kelly (2/5): - Three times i was woken up by a roach crawlying on me, THREE TIMES! When i checked out i told the front drsk clerk all he said was " you should have called the desk and we would have moved you to a different room." So in the middle of the night he wants me to pick up all of my belongings pack it and move to another room. That will have more roaches?? How about a credit back to my card, or IM SORRY THAT HAPPENED TO YOU SIR and let me give you a FREE NIGHT since you got no sleep OR REST!!!??? SMH Ive stayed here quite a gew times, NEVER again!!!!
• John (8/5): - The people are nice there it’s a questionable area. And right behind a tooled bar so kind of loud
• John (10/5): - Room where nice and clean
• Seville (10/5): -
• Elsie (10/5): - Perfect for budget business and family travel.
• Marshall (1/5): Not going back - Location Roaches in every room
• Seville (10/5): -
• Anakaren (10/5): - Very clean facility! Looks to be either new or recently upgraded. They had toiletries available in the room. Check in was very simple.
• Angel (8/5): -
• Najam Al Doja (9/5): A great value for money. - Room comfort NA
• Cecilia (8/5): - It was clean and quiet.
• Janus (10/5): -
• Foster (10/5): - Perfect clean get away. Nothing everything was great .
• Amber Ann (1/5): - Nothing this place is definitely not worth the money all the furniture is run down and on top of that there's was a huge hole in the bathroom door and there's roaches use to be a good hotel before they got new management. Management was very rude, and you can't get any privacy there it's definitely not worth the money and it's run down with roaches.
• Janus (10/5): Exceptional -
• Kametra (8/5): - It was an ok property. It was very clean though. Bed was not that comfortable, but the pillows were amazing. Staff was GREAT! Checked in with ease and check out was even easier.
• Nicole (2/5): - There was roaches in my room! On the bed, in the bathroom, even on the walls! Disgusting and they should be ashamed! Not to mention, there was loud music and people standing around outside scooping people's cars. I didn't feel safe so I left immediately!
• Rice (9/5): I had a quality experience at a great price. - I liked that it was near food spots, the place was clean, there was no deposit whilst I was in a budget, and it was quick and easy to check in. The surrounding area was a little run down, with closed businesses, but the facility took time to put a barrier around the property so that visually it was an ok environment. It was really clean.
• Russell (10/5): Exceptional -
• Joe (6/5): Its okay - Nice location. Lots of restaurants and the mall is in walking distance. I stayed for a week and didn't have my room "cleaned" once. Just towels and trash bags replaced. By the 4th day, their were roaches that i had to kill and get a house keeper to wipe the floor. Overall, 5/10
• Myrick (2/5): - Tv was working, room smelled bad, smoke, and the crazy manager just knocked once, and immediately walked into my room, lucky him, smh..
• Savaun (10/5): - Okay
• Yazmyne (10/5): - Fast process
• Moesha (10/5): - It was amazing
• Bobby (4/5): - Very wierd judgemental atmosphere. Dot not feather
• Romeo (10/5): - Love the stay
• Green (10/5): Exceptional - Everything was lovely N/a
• Romeo (10/5): - I like it
• malissa (6/5): - Really wanted my money back , rooms not clean , walls dirty , roaches in refrigerator and toilet was stained badly walls too .
• Janadia (2/5): Worst place to stay it’s not worth the money !!! - Absolutely nothing ! The staff was rude the man who drives the mini van with the big belly he is very disrespectful an a massive jerk the breakfast was honey buns and expired orange juice they have very bad attitudes the sheets are nasty the covers have burn holes the rooms stink and have not to well up keep the microwave it sooo nasty it was yellowish orangish in the in side the toilet wouldn’t flush an the have roaches and mold
• Tuan (8/5): - Customers service is ok but it is not nice
• Nikiba (2/5): Awful conditions - The room needed disinfectant. The room condition was subpar. The security latch was broken. The fridge needed cleaning. Not as pictured. At 10:45 am employees was banging on the door stating check out, check out time was at 11am. Noisy too much physical traffic on the property.
• Harrison (9/5): Superb -
• Chelton (10/5): - It was a clean quiet property staff is nice it is right by a lot of eating places
• Najam (8/5): Good value for money - Neat bed and bathroom Shower! The shower faucet is all blocked and streaming only few
• Reginald (10/5): - Nice people
• Angelena (7/5): Good -
• Tatayana (8/5): Very good -
• Jarrid (10/5): - Not the best but definitely adequate, especially considering the lower prices. At least there were no bugs.
• Verified traveler (4/5): Dirty - There was roaches crawling around in our room we couldn't even enjoy our stay. We will not be staying here again
• John (10/5): Exceptional -
• Thomas (9/5): Superb -
• Rakeem (8/5): $51 A Night - I paid for a king Suite online.When i got to the property i was told they only had dubble Queen Rooms availible. So that was disappointing. They Room was clean but definitely needs some upgrades. Covers had rips and chair had stains. But for $51 a night it wasn't bad. Ive stayed in way worse places for much more money. If i need a last minute stay i would book again.
• Rosia (2/5): - Shower head missing Covers with burn holes sofa torn I couldn’t lock the door Person at front desk asked me to keep the room til the next day.
• Nachelle (10/5): - Very nice and quiet just like I love it.clean room no bed bugs just a beautiful experience.
• Jason (10/5): - Very good room and Sven very helpful and nice very greeting in the front deak
• Johnson (10/5): Exceptional -
• Johnson (10/5): Exceptional -
• Drew (10/5): - The room ..big bed ..55tv
• Ashley (3/5): It's 70 dollars so don't expect perfection and cleanliness. - Positives, the room had alot of space and big mirrors. The inn had water bottles to purchase for a dollar. The room smelled. There was stains on some of the funiture. Also the bed was uncomfortable and the main blanket had holes. The bathroom smilled terrible. I felt icky in the room. Also the free breakfast was underwhelming. Orange Juice and pre packaged muffins from the market. Lame. I wish there was staff during the morning time for check out. I did not know where to place my key card.
• Hartley (10/5): Decent stay - Location and cleanliness Sheets were ripped and door needs replacement
• Guadalupe (2/5): worst experiences ever. so sad - nothing the breakfast was so embarrassing, the furniture were terrible, trouble quality of samples , missing so much about everything.
• DeShonda (4/5): - The room was not up to par and it was not clean enough for my taste
• Jorge (2/5): - Didn’t stay, bathrooms weren’t cleaned
• Elsa (6/5): - It was nice I just didn’t care for the people sneaking into my room is all
• Dawn (10/5): great time - poelpe were so sweet evertthing
• Ernest (10/5): Awesome - Real clean room I will come again Everything was Awesome
• Donald (6/5): Pleasant -
• Brandon (1/5): Bad - It was dirty It was very dirty
• Melissa (3/5): Poor - Clean and up-to-date and refrigerator and located close to where I was going. Bathroom licked from upstairs bathroom and when told workers didn't seem to care or accidate . They didn't come to my room to invest the problem or anything nothing 😒
• Khoa (10/5): - Isn’t the best, but can be improved ! I like the Sense of peace and clean ! Need a better breakfast, maybe . Keep up the good work,guys !
• Khoa (8/5): - Keep up the good work
• Kelly (2/5): - I had roaches crawling all over my room, the bathroom,everywhere!!! it's the second time I stayed there in a month and both times nothing but roaches I'll never be back!!!! I could t even sleep knowing that roaches were crawling EVERYWHERE!!! I left early!!!!
• Michael (10/5): - Staff Is Great
• E (10/5): - great
• Alma (6/5): - No comment
• Joel (2/5): - Bathroom was not cleaned. Urine in the toilet with excrement. Shower tub curtain bad odor. Floor wss not clean. Towers looks yellow no white. Staff can't provide extra need it towel. We do not stay. We left. Lost my money there.
• Alan (8/5): - There were no aggressive wombats.
• Lee Nixon (2/5): - Roach infested rooms
• John (10/5): Great place to rest up after work - I work a lot around Houston and love coming here. This is a great place to rest when I don't feel like going all the way home and coming all the way back. The staff also work with you and remembers you.
• Lyles (1/5): Did not stay due to the bad odor in the room. -
• Jimmy (7/5): Good -
• Josh (8/5): - Clean spot with a nice Mexican joint nextdoor
• Brandon (2/5): - There were people walking around all times of night. There were roaches in the room and i killed several of them. The room wasn't clean. Hair on the sheets and pillows. i would have been better sleeping in my car.
• Leo (2/5): I will never stay there again. - Nothing Roaches in room. Nothing worked except for TV and running water. Roaches in room, mini fridge ,microwave didn't work. False advertisement on breakfast, only had water and coffee . Only reason we stayed was because we were dead tired and it had 4 walls for us to sleep in. Even with unauthorized critters.
• Fenghuan (3/5): Poor - No breakfast as expected, smoking room with holes on the comforter and blankets

Photos