Swiss-Belinn Luwuk
Location: Jl.Kantor DPRD Baru RT 13 Desa/ Kelurahan Maahas South Luwuk BanggaiCentral Sulawesi, Luwuk, id
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Luxurious Amenities
Swiss-Belinn Luwuk boasts a fitness centre, garden, terrace, and bar for guests to unwind and relax during their stay. The outdoor pool, free WiFi, and free private parking add to the convenience and comfort of the hotel.
Comfort and Convenience
Each room at Swiss-Belinn Luwuk is thoughtfully equipped with a desk, flat-screen TV, air conditioning, and a private bathroom with free toiletries. Some rooms even feature a balcony for a picturesque view.
Delightful Dining Options
Guests can indulge in a buffet breakfast with American, Asian, or Indonesian cuisine at the hotel's restaurant. Vegetarian and halal choices are also available, ensuring a satisfying dining experience for all.
Experience luxury, comfort, and culinary delights at Swiss-Belinn Luwuk. Book your stay now for a memorable experience!
Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- BBQ facilities
- Lift / Elevator
- Luggage storage
- Fax/photocopying
- Facilities for disabled guests
- Ironing service
- Car hire
- Massage services
- Shuttle service (additional charge)
- Wheelchair accessible
- Lower bathroom sink
- Public Bath
- Coffee Shop on site
- Fruits
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Food delivered to guest room
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- Delivered food - securely covered
- Thermometers for guests provided by property
- Mobile app for room service
- Supervised childcare/activities
- Front desk (limited hours)
- Free wired internet
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Beach umbrellas
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Spa tub (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Reception hall
- Exercise/lap pool
- Japanese garden
- Secured parking
- Health or beauty spa nearby
- Swimming nearby
- Beach toys
- Vegetarian menu options available
- Bulk dispenser for toiletries
- Pool toys
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Deluxe Double Room with Sea View
The double room offers air conditioning, soundproof walls, a balcony with sea views as well as a private bathroom boasting a shower. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Slippers
- Interconnected room(s) available
- Executive lounge access
- Wardrobe or closet
- Bidet
- Linen
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Cots
- Shampoo
- Conditioner
- Body soap
- Air purifiers
- Free gym access
- Single-room air conditioning for guest accommodation
-
Junior Double Room, 1 Bedroom, Partial Sea View
1 King Bed
258-sq-foot room with partial sea views
Internet - Free WiFi
Entertainment - LED television with cable channels
Food & Drink - 24-hour room service, minibar (fees may apply), and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, desk, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Wardrobe or closet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillow menu
- No cribs (infant beds)
- Bedsheets provided
- Low-height counters/sink
-
Villa
Guests will have a special experience as the villa offers a pool with a view. This villa consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. The air-conditioned villa provides a flat-screen TV, soundproof walls, a tea and coffee maker, executive lounge access as well as garden views. The unit offers 3 beds.
Max Occupancy: 6 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Sofa
- Dining area
- Executive lounge access
- Private pool
- Tumble dryer
- Wardrobe or closet
- Bidet
- Additional bathroom
- Terrace
- Linen
- Dining table
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Air purifiers
- Free gym access
- Single-room air conditioning for guest accommodation
-
Deluxe Twin Room with Sea View
Providing free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin room provides a flat-screen TV, soundproof walls, a mini-bar, a tea and coffee maker as well as sea views. The unit offers 2 beds.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Slippers
- Interconnected room(s) available
- Executive lounge access
- Wardrobe or closet
- Bidet
- Linen
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Free gym access
- Single-room air conditioning for guest accommodation
-
Deluxe Double Room with Pool View
The double room provides air conditioning, soundproof walls, a balcony with pool views as well as a private bathroom featuring a shower. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Slippers
- Interconnected room(s) available
- Executive lounge access
- Wardrobe or closet
- Bidet
- Linen
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Suite
The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a bidet. Featuring a terrace with sea views, this suite also provides soundproof walls and a flat-screen TV. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Sofa
- Executive lounge access
- Tumble dryer
- Wardrobe or closet
- Bidet
- Terrace
- Linen
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Air purifiers
- Free gym access
- Single-room air conditioning for guest accommodation
-
Deluxe Twin Room with Pool View
Offering free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin room offers a flat-screen TV, soundproof walls, a mini-bar, a tea and coffee maker as well as pool views. The unit offers 2 beds.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Slippers
- Interconnected room(s) available
- Executive lounge access
- Wardrobe or closet
- Bidet
- Linen
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Single-room air conditioning for guest accommodation
-
Deluxe Double Room with Garden View
The double room offers air conditioning, soundproof walls, a balcony with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Slippers
- Interconnected room(s) available
- Executive lounge access
- Wardrobe or closet
- Bidet
- Linen
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Deluxe Twin Room with Garden View
Providing free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin room provides a flat-screen TV, soundproof walls, a mini-bar, a tea and coffee maker as well as garden views. The unit offers 2 beds.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Slippers
- Interconnected room(s) available
- Executive lounge access
- Wardrobe or closet
- Bidet
- Linen
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Single-room air conditioning for guest accommodation
-
Junior Suite
The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a bidet. Featuring a terrace with sea views, this suite also provides soundproof walls and a flat-screen TV. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Slippers
- Executive lounge access
- Wardrobe or closet
- Bidet
- Terrace
- Linen
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Air purifiers
- Free gym access
- Single-room air conditioning for guest accommodation
Guest Reviews
- Ann-Sophie (9/5): - Super Preis-Leistung Pool, Gym, schöne Betten Das Waschbecken war undicht, ansonsten war alles gut
- Brenda (8/5): -
- Chistian (8/5): Good for a short stay - Good breakfast options also for westerners. Very nice pool and view. Overall it is very cozy. Friendly and helpful staff. Can arrange scooters, transfers etc. Gym could be improved. Value for money not amazing a bit too pricey. Location is not great as it’s far from town and any other locations like restaurants, cafes etc but close to the airport.
- RJ (7/5): -
- nicolette (9/5): - Uitzicht en schone kamers.
- Ayoub (8/5): -
- Oswald (8/5): Ładnie, tanio i estetycznie - Ładna lokalizacja, czysto i estetycznie Czekałem 2h na zameldowanie, mimo iż co chwila słyszałem, że pokój zaraz będzie gotowy
- Frank (8/5): -
- samir (7/5): -
- Guillaume (8/5): -
- Leandro (9/5): Great stay - Great place to stay in Luwuk, clean and comfortable A bit expensive
- Anthonius (8/5): - Locatie
- Anja (8/5): - Das Personal an der Rezeption ist eine 15/10. Ich hatte anfangs ein sehr dunkles Zimmer, hab beim Verlängern aber ein Upgrade mit Balkon bekommen. Das Personal im Restaurant eine 3/10. Ich wurde mehrmals lange ignoriert, obwohl nichts los war. Können auch oft kein ausreichendes Englisch. Beim Frühstück war vieles die ganze Zeit über leer, so dass als Vegetarier keine Auswahl übrig blieb. Das Essen ist unterdurchschnittlich.
- Cecilio Albero (8/5): - Confortable y buen desayuno La piscina no estaba limpia. Hay que llegar en taxi. Caminar al pueblo es complicado
- Michael (8/5): - Éloigné des restaurants et de la ville.
- samir (8/5): - the shower head in the bathroom was not working properly
- Agne (9/5): Agradable esyancia en Luwuk - Personal muy amable Algunas toallas muy desgastadas
- Gianluca (10/5): -
- Claudio (6/5): Just one night - Good bed, breakfast was ok. Very good omelette Restaurant: we waited for over over an hour to get our order delivered. When it came it was Luke warm, the ordered medium rare steak was more than well-done and felt powdery. The ribs were very tough. The neverending piano player over the speakers did not help. It all sounded like the same record . Would not recommend the restaurant.. Rooms: signs of neglect
- Agne (9/5): - Very friendly staff Juice in breackfast can improve the cuality
- Agne (10/5): - Excelent staff, nice food Some towels little bit old
- Stephanie (7/5): -
- Diego (1/5): -
- Inka (9/5): -
- Gloor (5/5): This place is missing professional maintenance - Nice view over Luwuk and the bay in a secluded area. This place needs definitely better maintenance: Old trash in front if the balcony in the garden, mounts (shower) broken/shattery, a lot of mold around bathroom sink, phones in several rooms not working and better cleaning of rooms and public areas should be considered urgently. I don't know if the managment is too lazy or if they just want profit without investing in service anymore.
- Frank (8/5): -
- Vlastimil (10/5): - Simply the best hotel where i've been! Comfortable and clean room with own balcony, everything what you need around for friendly price compare to what you get. Delicious food. Supernice and friendly staff especialy smiley girl in Barelo named Serli 🌞 Iam not there right now
- Ines (7/5): -
- Ines (7/5): -
- claudio (8/5): -
- Lucca (8/5): -
- Sergi (7/5): -
- Kimon (10/5): -
- Vincent (7/5): - Vriendelijk personeel Geen warm water
- Dominik (3/5): Keine Empfehlung - Das Frühstück war in Ordnung und der Ausblick von der Lobby ist schön Leider hat das Hotel unsere Erwartungen nicht erfüllt. Der Pool war nicht benutzbar aufgrund von Wartungsarbeiten und wir hatten kein heißes Wasser an beiden Tagen. Da das Hotel weit abgelegen von der Stadt ist, muss man im Hotelrestaurant essen. Das Essen war extrem schlecht und sehr teuer mit Preisen auf europäischem Niveau.
- Ion (10/5): Det bästa stället att avsluta en resa i Togeanöarna. - Frukosten var både god och tillräcklig och läget var utöver det vanliga: sagolik havsutsikt. Allt var perfekt.
- Albert (7/5): - Good place to stay for a night before getting to Banggai. Breakfast is good but not outstanding The hotel is a bit old and worn and due to the location you need to taxi eveeryhwere
- MoBi365 (9/5): -
- Katrin (10/5): Nice hotel. Super friendly staff! - Clean. Spacious. Good bed. Nice pool. Good food. Amazing friendly staff! -
- Katrin (10/5): Nice Hotel, friendly staff!! - Super friendly staff! Clean. Comfortable bed. Good dinner and breakfast. Served beer at the bar. There is da small gym. We dir not use the spa or pool.
- Paolo (9/5): If we come back to Luwuk, we will come here again - Tutto Niente
- Melina (5/5): -
- Julia (8/5): Kurzaufenthalt in Luwuk - Das Personal war sehr freundlich und hilfsbereit. Die Zimmer sauber und modern. Der Pool stets aufgeräumt. Wir haben das Hotel nur als Unterkunft für einen Zwischenstopp genommen und waren damit sehr zu frieden. Sehr weit oben am Hang durch eine steile Strasse erreichbar. Das Frühstücksbuffet war gegen halb 9 halb leer und wurde nur sporadisch aufgefüllt.
- Stephen (10/5): - Price All good
- Irwan (5/5): -
- fabienne (9/5): - Le confort de l'hôtel après 2 semaines de voyage avec très peu de confort parfois. J'ai donc apprécié le grand lit, la douche avec eau chaude. La piscine est un plus pour chiller et le petit déj' est vraiment très complet.
- Francesco (8/5): - Struttura molto articolata e dall’architettura moderna. Ricco buffet colazione. Personale estremamente cordiale e disponibile. Check in/out rapido. Buoni servizi di trasporto all’aeroporto. Impianto condizionamento molto rumoroso. Qualche manutenzione necessaria all’arredamento.
- Fernández Ramos (10/5): - El desayuno lo mejor
- Emilie-Marietta (8/5): -
- ricardo_gg (8/5): Lo mejor que hay por la zona, pero las instalaciones no están en el estado esperado - Muy buen desayuno, variado y delicioso. Hotel de calidad alta para lo que puedes encontrar en esa zona, es lo mejor que hay. Personal muy agradable y siempre atento. Habitaciones amplias con bonitas vistas. El agua caliente no funcionaba y eso que estuvimos dos veces al principio y final de la semana. El ascensor tampoco funcionaba pero el personal se ofreció a ayudar. En las fotos parece un poco más bonito y de calidad de lo que es en realidad. Estaban en obras por lo que había ruido.
- Angel (9/5): -
- Thomas (8/5): -
- Johanna (10/5): Pure Relaxation - Perfect stay with all comforts. The only thing I feel sorry for are the employees who have to listen to the same CD all day long. That wore me out after just two hours.
- Jonas (8/5): -
- stefano (6/5): - Ottima posizione da cui si gode splendida vista del golfo di Luwuk. Abbondante colazione L' albergo ha bisogno di una ripassata. Camera sporca e lenzuola improponibili. Al ristorante lentezza esasperante
- FELIPE (2/5): Não vale a pena pra viagem de lazer. - O quarto é confortável e tem um bom chuveiro. É o tipo de hotel para quem viaja a trabalho e não paga pela hospedagem e pelos serviços. Para viagem de lazer não é bom. Comida do restaurante é cara e ruim. Tudo tem sobre-preço: comida, bebida, lavanderia. O spa oferece desconto para hóspedes mas na hora de pagar não aplicam o desconto. Também não nos avisaram das opções de translado para o aeroporto. Tivemos que nos virar com Grab e Maxim. Existem opções de hotéis mais centrais e com melhor custo benefìcio pra quem viaja a lazer.
- Tomasz (7/5): -
- Samela (9/5): -
- Tom (9/5): - A great place to stay in Luwuk to relax.
- Sophia (10/5): Sehr schönes und preiswertes Hotel - Sehr sehr schön und Personal ist sehr engagiert und freundlich. Bisschen außerhalb aber dafür schöne Aussicht.
- FRANCOIS (9/5): - Emplacement Vraiment pas aimé c’est le fond musical au Restaurant qui se répète continuellement, c’est détestable
- Mimi (9/5): Thank you to Frinna for helping me make my stay more comfortable - The location is beautiful! The food was unfairly awful!!
- Aldo (10/5): Ottimo personale - Personale super disponibile Palestra e spa ok
- Jesmer (8/5): - Incredibly friendly staff, and a beautiful lobby to arrive in after a long trip. The breakfast had many options, both western as well as local. The room smelled a little musty upon arrival, bit other than that, there were no complaints!
- Keller (9/5): Sehr angenehmes Hotel um sich zu erholen nach einem langen Flug und für die Weiterreise in Urlaub. - Das Frühstück ist sehr gut ! Es gibt grosse Auswahl. Das Personal sehr nett und aufmerksam. Die Lage ausgezeichnet. - Zum Glück ist man weit genug von den Moscheen weg, um die Gebete nur als angenehme Hintergrundgeräusche wahrzunehmen. Die Lage ist angenehm. Nicht weit bis zum Stadtzentrum und berreits auf dem Weg zum Flughafen gelegen. - Es ist ruhig, liegt im Grünen mit spektakulärer Aussicht. - Nur der Handy-turm ist ein kleiner Makel. vor allem weil man ungefähr auf der Höhe der Strahlungen sitzt. Als Anregung möchte ich hinzufügen: Es wäre schön, wenn das Trinkwasser nicht in kleinen Plastikflaschen bereitgestellt würde, sondern in nachfüllbaren Behältern. - ( Als Swiss-Hotel sollte mit gutem Beispiel vorangegangen werden, um möglichst wenig Abfall zu generieren. - Und der Kühlschrank sollte mit einem Knopf zum Ausschalten versehen sein. - So muss man den ganzen Kühlschrank aus der Luke ziehen um den Stecker zu ziehen - ( Ich mag keine Motorengeräusche im Zimmer, da ich das Aircon oft ausgestellt lasse . )
- Heike (9/5): Gutes Hotel für 1-2 Nächte vor/ nach der Weiterreise zu den Togians oder Banggai. - Wir haben einen Aufpreis für ein größeres Zimmer bezahlt, und waren rundum zufrieden. Die Lage war etwas ab vom Schuss, und die Hotel Gastronomie war ok, aber nichts besonderes. Dafür Super Ausblick.
- Kim (8/5): -
- Katja (9/5): Würde ich wieder buchen - alles super, gerne wieder Nichts, war alles gut!
- Marta (9/5): - Hotel muy cómodo y limpio. Un hotel precioso para disfrutar de tu estancia en Luwuk. El personal muy atento, era mi cumpleaños y se encargaron de que todo fuera perfecto. Nada, quizás que hay bastantes mosquitos pero bueno.. es inevitable por la zona.
- Caio1977 (7/5): -
- ANA MARIA (10/5): Inmejorable - Inmejorable,sin duda alguna el mejor hotel de Luwuk y de SULAWESI. Lo mejor el personal,la ubicación,la limpieza. Hemos dejado las mochilas 5 días porque solo podíamos volar con una y no han puesto impedimento. Sin duda alguna repitiria. Nada
- Valerie (8/5): Sympathique et agréable - Hôtel sympa, jolie vue et personnel sympathique. Petit déjeuner copieux avec beaucoup de choix. La piscine était propre et agréable. Literie confortable. Quelques rafraîchissements à prévoir mais rien de bien grave. La chasse de notre chambre coulait mais nous avons coupé l’arrivée d’eau pour éviter le bruit pendant la nuit.
- Sylvestre (5/5): Bof - Les petits dejeuné Coffre fort qui ne marche pas . Que z serviettes pour 2 personnes , clilatisation qui fuit a plusieurs reprises ,massages peu professionnems , masseuses anti pathiques , gymnase tres trompeur par rapport aux photos et materiels rouillés ou cassé, piscine elle aussi trompeuse eut egard aux photos .
- Padilla (8/5): Estancia de dos noches - Un hotel muy completo con amplias instalaciones. La habitación muy cómoda y con todo lo necesario para una estancia de paso. El desayuno especialmente completo y con un personal muy atento.
- Caio1977 (7/5): -
- Marvin (9/5): -
- Sigrid (9/5): -
- Aurélia (8/5): Une bienheureuse étape - Chouette emplacement dans les hauteurs, calme Du confort avec un bon lit, une Clim et l’absence de moustique ! Que du bonheur Un personnel très attentif et aidant. Aucune aide pour porter les bagages et trouver notre chambre. Ça fait bizarre
- Carlos (9/5): Muy bonito, comodo y el personal muy amable - El personal y el lugar. Habitación coloda La ducha en la villa no funcionaba muy bien, el agua caliente no era muy caliente. Las luces del comedor no funcionaban. Faltaban utensilios de cocina como abridor.
- Thorsten (9/5): Nice stay in a nice comfortable hotel - Very nice villas, friendly staff No marking of ingredients at breakfast and staff did not care or was willing to serve alternatives. Would expect that in a hotel like this.
- Anna (10/5): -
- Michael (8/5): -
- Emily (10/5): Excellent service !! Best hotel stayed in the whole of suluwesi -
- Atte (9/5): -
- Joniec (8/5): - Dobra lokalizacja i sniadania
- Sebastian (9/5): Alles super! - Alles wunderbar, einfach buchen und glücklich sein.. Der Standard ist klassisch westlich und eher gehoben - klare Empfehlung! Das warme Wasser hatte an unserem Aufenthalt nicht funktioniert
- Cristina (8/5): I would come back for the bed and the massage - We expected more from this hotel due to the name, brand and the price (slightly different from the prices from Indonesia). The rooms are big and clean, the bed is very comfortable, they offer you water, tea, coffee for free. You should definitively try the massage, the girls from the spa are very very attentive, they do a wonderful job. I think that the massage and the spa are the best things in this hotel. The food they prepare in the restaurant is ok, nothing too impressive but the prices for beer are outrageous, out of Indonesian world (though Sulawesi is largely a Muslim island, during our 2 weeks there we found beer at reasonable prices except here). Breakfast is pretty expensive but rich with many choices. From the start I was surprised that the staff did not read the booking that we made. We had chosen a room with garden view and a room with sea view but they offered us 2 garden view even thought we paid more for the sea view. Even thought it’s a normal mistake, the receptionist tried to convince us that the problem was with Booking that did not inform them about the difference. When we asked to see the confirmation that they received, it said sea view. In reality the problem was that they did not have a room with sea view for us and they tried to escape like that. In the end we were upgraded but it was a bad start for us especially after traveling by car for 6 hours. The facilities need maintenance, the pool has nails that are sticking out on the edges. The outdoor bathrooms need an update and regular cleaning.
- Mariona (4/5): Decepcionante - La habitación y la cama eran amplias. El desayuno buffet estaba bien. El hotel cuenta con piscina y un pequeño gimnasio. Además, la ubicación es buena, entre la ciudad y el aeropuerto. Las vistas son espectaculares. Los detalles marcan la diferencia, y en este caso hubo varios pequeños defectos que hicieron la estancia decepcionante. Las sábanas y toallas eran viejas, las paredes tenían manchas de mosquitos muertos y entraban muchos mosquitos en la habitación. El baño se notaba antiguo, el aire acondicionado era ruidoso y, además, el día antes de llegar nos avisaron de una incidencia con el agua caliente, por lo que no tuvimos agua caliente durante toda la estancia.
- Johannes (5/5): Für eine Übernachtung vorm Flughafen ok. - Pool, komfortables Bett, Restaurant rund um die Uhr geöffnet, Flughafen Transfer und Scooter Rental, sehr bemühtes Personal Das Hotel ist trotz seiner jungen Lebenszeit, ziemlich in die Jahre gekommen. Überall sind Wasserschäden und es riecht nach Feuchtigkeit. Wenn man an die Decke oder Wände schaut, sieht man deutlich im ganzen Haus und den Zimmern Wasserflecken, die immer wieder überstrichen werden anstatt dass man deren Ursache behebt. In unserem Zimmer roch es ziemlich streng. Wir bekamen dann ein anderes Zimmer in einer tieferen Kategorie, ohne dass wir eine Kompensation dafür bekommen hätten. Dort war in der Dusche ebenfalls die Bodenfliese locker. Man will nicht wissen wie die Decke im Zimmer unter uns aussah.
- Maren (7/5): - Es ist eine gepflegte Hotelanlage, die Zimmer sind sauber, aber man merkt, dass die ganze Anlage in die Jahre kommt. Am Pool gibt es am frühen Morgen acht Handtücher und danach keine mehr. Letztes Jahr um diese Zeit konnte man noch Handtücher nachkommen. Das Restaurant kann leider gar nicht empfohlen werden, da die Qualität das sehr zu wünschen übrig lässt Fast keine Pool Handtücher und die Qualität im Restaurant ist nicht gut
- Marilena (8/5): - Freundliches Personal, Hilfsbereitschaft, Pool Nur kaltes Wasser im Zeitraum unseres Aufenthaltes
- Marilena (8/5): Pool, hilfsbereites und freundliches Personal - Bei beiden Aufenthalten nur kaltes Wasser (Zeitraum von mindestens 9 Tag - Pool, hilfsbereites und freundliches Personal Bei beiden Aufenthalten nur kaltes Wasser (Zeitraum von mindestens 9 Tagen)
- elena (7/5): Bello - Il design dell'hotel è molto bello. Purtroppo l'acqua calda non c'era, ma essendo in Indonesia, forse un po' è la normalità che qualcosa non funzioni.
- Silvia (4/5): Comodo hotel vicino all’aeroporto di Luwuk - Hotel comodo per andare all’aeroporto di Luwuk Le camere non erano molto pulite, avevano anche un odore strano. La colazione di pessima qualità
- Marianne (10/5): Super hôtel à bon prix - C’est un super rapport qualité/prix pour un hôtel de grand confort pour Sulawesi: lits confortables, draps, belles salles de bain et super vue sur la mer. Et surtout un petit dejeuner incroyable Manque de sens commercial du personnel
- christophe (8/5): -
- Francesca (6/5): - Niente in particolare Mancanza di acqua calda. Pur essendo in tre solo due asciugamani. Cena da dimenticare per qualità e lentezza.
- SHAOYONG (10/5): -
- Eddie-T (9/5): - Location was far from town, but had nice views. The hotel was comfortable with a good breakfast. A good place to recharge after the islands
- stephen (10/5): Fabulous hotel. - Great hotel. Great service. One of the nicest hotels of my trip to Sulawesi. Nothing. All lovely
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