My Hotel 23

Location: 23 Bui Thi Xuan, Hai Ba Trung District, Hanoi, vn

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Electric bicycle charging station
• Parking
• Non-smoking rooms
• Air conditioning
• Room service
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Fax/photocopying
• Soundproof rooms
• Ironing service
• Car hire
• Currency exchange
• Private check-in/check-out
• Shuttle service (additional charge)
• Concierge service
• Grocery deliveries
• Fire extinguishers
• Smoke alarms
• Key access
• CCTV outside property
• 24-hour security
• Security alarm
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Housekeeping on request
• Electric bicycle charging station
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• King Room

  Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, a minibar, executive lounge access as well as city views. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Slippers
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Executive lounge access
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Window

• Standard King Room

  Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious double room features air conditioning, a private entrance, a minibar, executive lounge access, as well as a flat-screen TV with cable channels. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Slippers
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Electric kettle
  • Executive lounge access
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Window

• Superior Double Or Twin Room

  Offering free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious twin/double room offers air conditioning, a private entrance, a minibar, executive lounge access, as well as a flat-screen TV with cable channels.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Slippers
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Electric kettle
  • Executive lounge access
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Window

Guest Reviews

• Shona (9/5): Great hotel in a great location! - Massive room in a great location. A little noisy due to the aircon/extractor fan, but that it can be slept through! Just the aircon being a little noisy. Everything else was great and the staff are very helpful and accommodating.
• Alona (8/5): Very good -
• Chris (5/5): Passable -
• Viktoriia (3/5): Poor - good location, huge room SUPER LOUD, could hear every noise from the hall, the phone at the front desk, the next room and the room on the other floor and from the stairs, even could hear car noise from outside even though there was no window in the room the room is old and tired the bathroom had no door handle COCKROACHES IN THE ROOM! put cups on them, could not kill them, asked front desk for help and left. the girl was so surprised they had cockroaches and promised to solve the problem. after coming back the cups with cockroaches were still on its place. fridge in the room was extremely loud, not good while people trying to sleep at night every night there were pay-by-hour clients, that is what this hotel is actually for
• Claire (3/5): Glad we had only booked one night. - The room itself was almost good for the price, however the hotel and the cleanliness let it down. Due to our experience we were refunded our money which we appreciated. We tipped the reception person as they were so kind and understanding, didn’t try to take advantage, but the manager rounded the corner and immediately started yelling at the poor boy. The concierge pretty much grabbed our bags and ushered us out as we could hear the manager screaming.. We found a used condom in the room, dirty tissues, dirty towels, cigarette butt. Staff were loud in the hallway until 3am outside our room, even though we were on the third floor. Although the rooms were OK, there are holes in the walls throughout the building leading to the outside. Pretty sure the hotel is used for a ‘pay-by-the-hour’ service.. looking back at the photos the red ottomans give that away.. Did not feel safe.
• Vaska (8/5): Very good -
• Nadia (1/5): Bad - Very big rooms. Less crowded and busy street. Smelly drains. There were cockroaches in the room. No common services you can find in other places (breakfast, laundry...).
• Marie (7/5): Good -
• Trishie (7/5): Good - Nice big room No hot water for shower
• Paweł (9/5): Superb - Everything all right , only one night
• Atlantis (4/5): i had a better stay at another hotel that was half the price . - the room wasn't what i'd booked , the tv didn't work . no food service or anything in the room fridge,
• Artur (10/5): Exceptional -
• Tristan (7/5): Decent - Huge room. Was fairly clean and had good facilities. Location is alright a bit of a walk to old quarter. Not a huge amount of food places near by. Messaged the day prior to check in early and was told it was all fine to but when we arrived to the hotel we was told the room isn’t ready and had to wait till check in time of 2pm.
• Quang (8/5): Very good -
• Lopez (7/5): Good - I like their staff. Friendly and accommodating. .
• Quynh (7/5): Good -
• Pantelis (8/5): Very good -
• Ford (6/5): Pleasant - Stain on the bedsheet. Tou know how would it feel to see such. Doesn't have any free water haha
• Bobbie (5/5): Passable -
• Hồng (9/5): Superb - big room, good location soundproof didn't work. can hear sound from out side the room.
• Rebecca (7/5): Good neighbourhood - There was a lift in the building. In a very cool and trendy district. Lots of cafes in the area. Was able communicate with staff using Google translate. The place wasn't very clean. Towels/ bed sheets didn't appear clean. Lots of small ants on the tables.
• Martin (8/5): Very good -

Photos