Flospirit - Santissima Annunziata

Location: Via della Pergola, 51, Florence, FI, 50121, Florence, IT

Star Rating: 7.8 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 04:00 PM - 11:00 PM

Check-out: 10:00 AM

Instructions: There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 48 hours before arrival with check-in instructions and lockbox information. Guests can access their accommodation through a private entrance. For any questions, please contact the property using the information on the booking confirmation.

Amenities & Facilities

• Free WiFi
• Wheelchair accessible
• Smoke-free property

Rooms Available

• Apartment, 1 Bedroom (Via della Pergola 51 - Estate)

  1 Queen Bed and 1 Twin Sofa Bed

  301-sq-foot room, furnished patio with garden views

  
  

  Layout - Bedroom

  Internet - Free WiFi

  Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and cookware/dishware

  Sleep - Bed sheets

  Bathroom - Private bathroom, bathtub or shower, a hair dryer, and a bidet

  Practical - Washing machine, iron/ironing board, and wardrobe or closet; cribs (free) available on request

  Comfort - Air conditioning and climate-controlled heating

  Need to Know - No housekeeping

  Non-Smoking, pet friendly

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Microwave
  • Washing machine
  • Private bathroom
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Bidet
  • Toilet paper
  • Free WiFi
  • Free cribs/infant beds
  • Bedsheets provided
  • No housekeeping

• Apartment, 1 Bedroom (Via della Pergola 51 - Primavera)

  1 Queen Bed and 1 Twin Sofa Bed

  322-sq-foot room, furnished patio with garden views

  
  

  Layout - Bedroom

  Internet - Free WiFi

  Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and cookware/dishware

  Sleep - Bed sheets

  Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels

  Practical - Iron/ironing board and wardrobe or closet; cribs (free) available on request

  Comfort - Air conditioning and climate-controlled heating

  Need to Know - No housekeeping

  Non-Smoking, pet friendly

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Microwave
  • Private bathroom
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toilet paper
  • Free WiFi
  • Free cribs/infant beds
  • Bedsheets provided
  • No housekeeping

Guest Reviews

• Louise (6/5): - The apartment was ok but there was a bad smell of humidity.
• Liliane (2/5): Don't go there !!! - We sent a message telling we don't have a cellphone working in Italy for the check-in. They never answered. We borrowed a cellphone from someone in the street for the "hotel" to open the door. When we tried to open the door, the key broke. We borrowed another time the cellphone of someone in the street and they never answered!!!! We were on the street at 19h00 with our 3 months old baby. We wrote to them a message and again never answered. So we booked an other place and it was the best decision ever ! Yes it was more expensive but so worth it. From this place we only saw the corridor and there was used condoms on the floor. It is completely disgusting ... so don't make the same mistake like us and go somewhere else. We finally stayed at the alba palace hotel and we highly recommend it ! Flospirit is really bad from what we saw. Finally, they charged us the city taxes but never sleep there.
• Robert (2/5): - I can’t rate this property because I changed my booking to January next year but you do not seem to monitor any changes I’ve changed my booking between myself and the hotel you need to monitor what’s going on with your organisation you are a shambles money otorientated first and foremost
• Fatima (6/5): - This is definitely a budget pick. Nothing special but location is great.
• Natacha (6/5): - Great communication and location. Bathroom with unpleasant smell but that might just be the entire city. Can hear everything from neighbors. Old European apartment. You get what you pay for I guess.
• Virginia (8/5): - Todo muy recomendable, cerca de la estación Central de trenes, la propiedad antigua pero en muy buenas condiciones, los colchones cómodos, con un patio muy agradable y a 50 mts de la parada del camión hacia la central de trenes. Lo mejor es que está a menos de 10 mins de la Catedral de Bruneleschi, a 15 de Uffici, a 15 mins de Palacio Pitti y los Jardines Bobboli y muchos etcéteras más. El único problema es que el teléfono que dan para hablar para que nos abran la puerta principal de entrada a la propiedad nunca lo contestan, si no es por un chico que salió a fumar a la calle y muy amablemente nos dejó pasar, no sé dónde hubiésemos dormido
• Armando (8/5): - La ubicación de la propiedad es excelente y el espacio es suficiente y adecuado pasa una estadía de varios días. La comunicación con los administradores de la propiedad es inexistente, si necesitas algo no hay forma que te respondan. Si eres extranjero para poder abrir la puerta por primera vez necesitadas roaming ya que debes hacer una llamada para poder hacerlo. Fuera de eso la ubicacion es muy buena y el estado general de la propiedad es bueno
• laura (8/5): - Me pareció, adecuada en general
• Tiger (10/5): - Apartment was lovely and big, quiet neighbourhood with lots of local Italians and not many tourists, but a very close walk to central Florence. My partner and I both were really happy with the stay.
• Alyse (8/5): - We had a lovely stay here! It definitely needed a little updating (it looked a little worn and the shower doors didn't close all the way so there was a substantial puddle after showering). But it was cute and the air-conditioning worked! Plus, it was a convenient walk to every place we wanted to visit!
• Daniela (10/5): Lindo apart en Florencia - La zona muy buena. Cerca del centro. La casa es justo lo que se necesita. No es muy grande pero alcanza. El techo es hermoso
• Timothy (10/5): - My son and stayed 4 nights here. It was absolutely wonderful. The location is excellent right in the middle of everything! The Doumo is a quick couple of blocks away. I will definitely stay here again when I come back.
• Stefania (10/5): - A little hard to find at first but once I followed the exact pin on the welcome message I was able to locate the place. Couldn’t figure out the heater, but the team quickly responded and guided me thru all needed steps to start the heater. Everything else was amazing and smooth.
• Joanne (2/5): - This apartment is awful and unsafe. The photographs are misleading. It does not have rustic charm, it is just tatty & shabby. Not worth the money paid, regardless of location. Worst and most expensive accommodation in 4 wks of travel in major EU cities. There are no lights in the living area or bedroom, with the exception of one small LED lamp. There is a metal chequer plate staircase up to the bedroom so this was dangerous with no lighting. I complained immediately, I was asked to go & check the fuse boxes. A man then came to check and went to buy 2 standard lamps. One was too tall for the bedroom mezzanine but at least there was light. The electrics were worrying. So many light switches, few doing anything. Many sockets were loose in the wall, or didn’t work. Washing machine in the yard, didn’t work. Unexplained water on the bathroom floor. Microwave and kettle stacked on a dining chair. Dirty and damp sofa furnishings. A large loft opening over the front door with no cover. Patio doors with poor quality locks. Walls very thin. Thought someone was downstairs in the kitchen but it was next door moving around. Booked for 5 nights, stayed 1. Requested a refund for the 4 nights not stayed due the problems. Was ghosted by the contact. Expedia eventually confirmed the refund had been denied by the property. The contact didn’t have the decency to reply themselves. Don’t book this place, go elsewhere. You will feel cheated.
• Verified traveler (4/5): Please reconsider - Contact information for check-in was incorrect and I had to contact Hotels.com three weeks and then again, 24 hours before check-in time to get a response. I originally asked for a refund due to nonresponse to several texts, and the fact that Hotels.com could also not successfully connect with the host. Hotels.com would not issue one until they heard back from the host up to 24 hours before my check-in time. Contact was made finally but then on arrival, no keys were in the lockbox. We had specified a late check in with booking and verified with new host contact. Condition of bathroom was poor, shower itself seemed to be a hole in the wall and badly in need of repair. Bed was good, but single pull out was not equal to the bed. At our own cost, we did not stay for our booked duration. Hotels.com would be well-advised to update their vetting process or support their hosts better to deliver service.
• Kim (6/5): - Property was in great area close to everything and lovely outside space but very dirty especially kitchen, inside cupboards, dishes etc and lacking some basics like dish soap and a corkscrew
• Tiffany N (10/5): - Perfect place. Walking distance to everything! Jeny was the best with checkin and check out💕
• Katherine (10/5): - Couldn’t ask for a better location. The ac works well and bed is comfortable. Host were quick to respond and be as helpful as possible. Had a wonderful honeymoon thanks so much!! I loved seeing the Mediterranean hose geckos in the courtyard.
• errol (10/5): Great Place, Great Proprietors - There were a couple of minor issues when I got to the space: Outside light above door was out (couldn't find the ket hole at night), needed a cutting board and covers for pots and couple of other small things. I let them know and when I returned to the space everrything I asked for was waiting. They were great about communication and the space itself is great. This is my SECOND time back here and working with this group. There will be a third and more.
• Signe (10/5): Mysig och fräsch lägenhet! - Lägenheten var bra utrustad, ren och fräsch. Det var väldigt enkelt att komma in, och lätt att få kontakt med värden. Trädgården var lite vildvuxen men väldigt fin.
• Verified traveler (6/5): - We were not happy with the apartment experience, as we would have liked the services of a concierge for taxi and eating places. I thought the cleaning fee of 40 Euros was high for only a 2 day stay. It was hard for us to get our suitcases up and down the narrow stairs. We had difficulty in contacting a person to greet us at the apartment upon arrival. We had another 'unusual" experience one morning when we were suddenly awakened at 6 AM for a medical emergency for a man living one floor below us. Firemen and emergency personnel were present and we couldn't communicate with them as to the nature of the problem and whether it concerned us. We had difficulty getting the internet to work and had to call for the technical person who closed down the router and then started the system again. This person came within one-half hour! We, also, had to restart the router later because of non-functioning internet. We needed the internet for communication as our phone was not working in Europe. We probably won't try another apartment experience.
• Magali (10/5): - Le seul point positif est son emplacement sinon très sombre. Dommage que le jardin ne soit pas entretenu.
• Maria Eva (6/5): Buen lugar, nada más - Habíamos contrato otra cosa y nos cambiaron sin consultar ni dar explicaciones. Departamento viejísimo, bastante cómodo pero con un baño súper pequeño. El agua caliente no duraba nada, se me acabó y estaba con shampoo en la cabeza. Wifi se cortaba permanentemente
• Patricio (8/5): Buena estadía familiar en Florencia - Nos recibieron y atendieron muy bien, fueron muy cordiales. El departamento que nos tocó era muy espacioso y pudimos disfrutar en familia. Solo para mejorar: las camas son un poco duras, la habitación principal no se puede oscurecer, y la habitación que da sobre la calle es bastante ruidosa. El resto muy bien.
• Marco (8/5): Bello ma - Appartamento carino, spazioso per una coppia, con un giardino apprezzabile, situato in un'ottima posizione, davvero a pochi passi dal duomo. Qualche incomprensione iniziale riguardo la prenotazione, titolari simpatici e disponibili. Pecca la pulizia, riguardante soprattutto stoviglie, alcune trovate ancora con dei resti di cibarie e purtroppo breve durata dell'acqua calda.
• Verified traveler (8/5): - La photo présentée n'est pas celle du bien louée ! Dommage que nous devions partager l'espace extérieur - très agréable au demeurant - avec 1 couple de fumeurs. Petit problème de serrure de la porte d'entrée principale. Le barillet se bloque parfois ! Sinon appartement très agréable et à proximité des sites touristiques. Très propre. Plafond peint sympa + mezzanine espace "nuit". le potentiel surface a été bien pensé et agréablement exploité: escalier mobile
• Verified traveler (8/5): - Lo que más me gustó fue el personal. Adelantaron el check in a las 11h en vez de a las 15h sin ningún compromiso haciéndonos más cómodo y aprovechable el primer día, ya que el avión llegaba muy temprano. El alojamiento no esta mal, pero por decir alguna cosa, no resulta tan cómodo si vas a pasar mucho tiempo en el. En cambio para nosotros no estuvo mal pues básicamente desayunabamos, dormíamos y algunas noches cenamos en el.
• diego (6/5): Ruim - Nao gostamos. Em pleno inverno, nao tinha água quente no chuveiro. Se utilizar fogão, ar quente e televisao ao mesmo tempo, a chave de energia principal q fica fora do apartamento desligava. Tinhamos q sair do AP para ligar. Aconteceu varias vezes.
• Marlene (10/5): - Apartamento grande, muito bem localizado e fui muito bem atendido pelas donas. Recomendo!
• Danielle (6/5): Given wrong apartment - We were given a different apartment when we arrived I was very upset as we had booked the small apartment with fresco ceiling and a garden. They said there was a problem with our apartment but didn't explain why. We were not warned before we arrived. We were given a larger apartment which smelled of damp and was dark as it was within a block of flats. The outdoor space was a yard in the middle of the flat courtyard which had limited light and was public for other people in the block. As we were upset they said they would move us to our original apartment 2 days into our 4 day stay. When we moved it appeared the apartment had been in use and we believe they had given it to someone else. However that apartment was very nice and we would have been happy if we had received what we booked. Luca who moved us on Sunday was very helpful. The apartment with the fresco has a very small kitchen which was fine for our needs but may be difficult to use if you wanted to cook for yourself. One of the hob plates did not work.
• Raisa (10/5): - The owner, Sofia, was very accommodating. I arrived earlier than expected and they went out of their way to check me in as early as they can (as they don’t have a check-in counter). The place is within walking distance from most tourist spots and is very easy to find.
• Sabrina (10/5): Amazing stay in Flospirit - We had an amazing stay in Florence! The apartment we stayed in was spacious and cosy, it felt like an authentic Florentine apartment. The bathroom facilities were good and the kitchen space was nice. There were some things left that we could use such as coffee, salt and tea which was nice. The bedroom was very nice and AC was a lifesaver. Only annoying thing was the bed was made up of two single mattresses pushed together which meant during the night they tended to separate creating a gap in the middle which was annoying. Other than that, would definitely recommend!
• Ian (8/5): Lovely apartment, great location - This is an apartment with no reception, the owners will contact you to arrange check in. The flat is lovely with a bed on a mezzanine level with beautiful frescos on the ceiling, and a small garden patio on the ground floor. All the facilities of an apartment you’d expect. Location also great, a 5 minute walk from the Duomo. I’d say it’s good value for money but remember to factor in the €40 cleaning fee to the total cost.
• Cristina (8/5): Convenient and cool - Conveniently located between both train station and city center. The apartment is safe, but you need to be mindful in the Summer about leaving the doors and windows open, because the place will fill with mosquitoes! Nice and cool tho for Summer nights and good communication from staff.
• Verified traveler (10/5): Downtown Firenze - It is a great place to stay in Firenze. Everything is walking distante. The apartament has all needed services, even washing machine. The owners are very nice and gentle . 1 important thing to consider is check in time. If you arrive after 7pm you have to pay an extra cost. Ask for car parking recommendation if needed to the owners.
• Artem (10/5): Небольшая удобно расположенная квартира. - Apartment, 1 Bedroom (Via della Pergola 51 - Primavera) Небольшая удобно расположенная квартира. Кухня в коридоре, но все необходимое есть. Большая удобная кровать на "втором" этаже, на первом диван и кресло-кровать. Есть очаровательный сад, выход в него из 2 квартир. Нам повезло и во время нашего пребывания вторая пустовала.
• ricardo (10/5): - excelente atención
• Robert (8/5): Price & Amenities Not as Advertised - First, the positive. Great location. The "estate" apartment was rather small so be aware. The real issues were with mgmt. It might be changed by the time you read this, but it did advertise a washing machine. It had issues w/ the lid sensor & couldn't start. When I emailed the mgmt., first they said it was likely a user issue, but did offer to come out, "even if tomorrow is Sunday we are here to help you and for a perfect holiday." We said they were welcome to come by, but they never responded after that. Truth is, we didn't have a reason to think they could actually fix it, but they had left off suggesting it was our fault. Well, they never got back in touch. We spent some "holiday" hours in a laundromat. The washer was a selling point for this leg of our trip. If they had so much as apologized for the inconvenience, we could have circumvented the need for me to convey this little-made-large failure. Secondly, be sure to READ THE FINE PRINT w/ these guys. Notice where it says the cleaning fee for the first night is included in the price. When we arrived they immediately charged us an additional 58€! for a "cleaning fee" for the two other nights. ($67+). We were fairly put off & when we later compared the receipt they gave us w/ that on Hotels.com, there wasn't any relation. The Hotels.com receipt does show a kinda dubious post-subtotal charge of $71 for other "hotel" charges. PS: This is not a "hotel", it's a cramped apt for 3 nights @ $495, & misleading management.
• Verified traveler (6/5): 3rd floor walk-up, minimal amenities, hidden fees. - It was a nice apartment. Not a hotel - no desk, no turndown service, no soaps or shampoos; nor a BnB - no food provided. Upon check-in they informed us that there is a €40 cleaning fee because we were staying more than one night. This was not anywhere in the description previously, and while we believe the fee is legitimate, for the price we ended up paying we would have stayed at a nicer hotel.
• Nayse (10/5): Very good. - I stayed for two days and I really liked the accommodation, the room and the bathroom are very comfortable, I used the washing machine to wash some of my clothes, I was traveling for a few days, did not have a place to dry clothes, but on the same street there is a laundry with dryer.
• Scott (6/5): You get what you pay for - Did not receive the apartment we booked. Was a large space, and clean, but very old and outdated. Bathroom was super tiny, only one person fits inside at and time and not room for toiletries while getting ready. Was assaulted by mosquitos despite never opening the windows. Staff was not very accomodating outside of the listed hours for check ins and holding luggage.
• Heloise (6/5): - O apartamento não era nada das fotos que apareceram na reserva e o que ficamos era extramente antigo. Enquanto caminhávamos por ele tudo se mexia. Era no segundo andar e não possuía elevador, com malas grandes isso torna-se um grande problema. O ar condicionado do quarto começou a pingar muito do nada, inclusive molhando nossas coisas que estavam em uma cômoda. A limpeza também não estava das melhores. A cama do quarto era boa, mas o sofá cama nem tanto. Apesar da localização ser boa e a Sofia super querida, o local não era nada do que esperávamos e nem perto do que nos foi apresentado pelo site.
• jailma (10/5): Eu recomendo e voltarei de novo - A minha experiencia foi fantastica, estive la com uma amiga e fomos super bem recebidas pela Maria Sofia, que se mostrou muito prestativa , o quarto super confortável Gostaria de elogiar o serviço prestado , especialmente ao setor de reservas, pelo profissionalismo, educação e cordialidade. O Apt parece casinha de boneca , a localização é excelente e podemos fazer tudo a pe, tivemos muita privacidade e o lugar era limpissimo ,eu recomendo. A unica coisa negativa que nem acho que seria negativa, mais uma dica para que possa melhorar, seria o fato de ter pouca panela, e seria necessário ter panelas menores, para evitar o gasto excessivo de eletricidade, na próxima vez que eu for porque eu irei, levarei três panelas pequenas, ja que minha amiga tem uma de alergia a alimentos , precisamos sempre cozinhar nossas próprias refeições. Jailma Lenz

Photos