Home2 Suites By Hilton Fort Worth Northlake

Location: 13351 Raceway Drive , Roanoke, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Pets allowed
• BBQ facilities
• Lift / Elevator
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Packed lunches
• Non-smoking throughout
• Shared lounge/TV area
• Board games/puzzles
• Wheelchair accessible
• Allergy-free room
• Shared kitchen
• Lower bathroom sink
• Outdoor furniture
• Visual aids: Braille
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• CCTV outside property
• Face masks for guests available
• Security alarm
• Key card access
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Beach umbrellas
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Private picnics
• Reception hall
• Exercise/lap pool
• Secured parking
• Swimming nearby
• Charcoal grill
• Bulk dispenser for toiletries

Rooms Available

• Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

  2 Queen Beds

  400 sq feet

  
  

  Layout - Separate sitting area

  Internet - Free WiFi and wired internet access

  Food & Drink - Kitchen with refrigerator, microwave, dishwasher, and cookware/dishware

  Sleep - Bed sheets

  Bathroom - Private bathroom, towels, and a shower/tub combination

  Practical - Free local calls, queen sofa bed, and laptop workspace; cribs (free) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Non-Smoking

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • TV
  • Desk
  • Microwave
  • Dishwasher
  • Private bathroom
  • Kitchen
  • Sofa bed
  • Wheelchair accessible
  • Daily housekeeping
  • Free Local calls
  • Separate sitting area
  • Free WiFi
  • Free cribs/infant beds
  • Bedsheets provided
  • Laptop-friendly workspace
  • Closed captioned TV
  • Bathtub grab bar
  • Accessible bathtub
  • Wheelchair-width doorways

• Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  1 King Bed

  400 sq feet

  
  

  Layout - Separate sitting area

  Internet - Free WiFi and wired internet access

  Food & Drink - Kitchen with refrigerator, microwave, dishwasher, and cookware/dishware

  Sleep - Bed sheets

  Bathroom - Private bathroom, towels, and a bathtub

  Practical - Free local calls, queen sofa bed, and laptop workspace; cribs (free) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Desk
  • Microwave
  • Dishwasher
  • Private bathroom
  • Kitchen
  • Sofa bed
  • Wheelchair accessible
  • Daily housekeeping
  • Free Local calls
  • Separate sitting area
  • Free WiFi
  • Free cribs/infant beds
  • Bedsheets provided
  • Laptop-friendly workspace
  • Closed captioned TV
  • Bathtub grab bar
  • Accessible bathtub
  • Wheelchair-width doorways

• King Studio Suite - Hearing Access/Non-Smoking

  The unit has 1 bed.

  Max Occupancy: 4 (4 Adults)

  • Telephone
  • Refrigerator
  • Microwave
  • Toaster

• King Suite - Mobility and Hearing Access/Non-Smoking

  The unit offers 1 bed.

  Max Occupancy: 4 (4 Adults)

  • Telephone
  • Refrigerator
  • Microwave
  • Toaster

• Queen Studio with Two Queen Beds - Non-Smoking

  The unit offers 3 beds.

  Max Occupancy: 5 (5 Adults)

  • Telephone
  • Refrigerator
  • Microwave
  • Toaster

• Studio Suite with Two Queen Beds - Hearing Access/Non-Smoking

  The unit has 2 beds.

  Max Occupancy: 5 (5 Adults)

  • Telephone
  • Refrigerator
  • Microwave
  • Toaster

• King Studio Suite - Non-Smoking

  The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Telephone
  • Refrigerator
  • Microwave
  • Toaster

• King Studio - Mobility and Hearing Access/Non-Smoking

  The unit offers 1 bed.

  Max Occupancy: 4 (4 Adults)

  • Telephone
  • Refrigerator
  • Microwave
  • Toaster

Guest Reviews

• james (10/5): -
• Tina (8/5): - My only issue and the reason for the rating, was the door. The door was cut too small or something and it left a small crack where you could see into the room. To me, this is an easy fix and should be fixed.
• Sherron (9/5): Lovely - Great location and very comfortable. Everything was okay for just a short stay.
• Hicks (8/5): -
• Roshelle (10/5): - The establishment is commendable for its cleanliness and exceptional customer service; I would highly recommend it for accommodations. N/A
• Gernot (8/5): Im großen und Ganzen Gut - Geräumiges Zimmer war wie beschrieben. Eine in der Beschreibung stehende Gemeinschaftsküche ist leider nicht vorhanden.
• jacelinaanitag (10/5): Corporate Travel became Stay-cation - My daughter had a business trip for Fidelity. I decided to tag along to spend quality time with my 19 month old granddaughter and treat it as a stay-cation.... and I must say, the staff wasn't just welcoming, they went ABOVE AND BEYOND. My daughter said Simone & and Emily especially helped her each day with coordinating requests & packages being delivered for me to assist me with the childcare I was providing each day. They always offered to help carry packages or offer suggestions to nearby businesses to fit my needs. Special attention and recognition should be given to the staff- especially Rosalyn, the housekeeper that came to the 4th floor. She just radiates joy. Everyday she greeted my granddaughter by singing one of her favorite songs. My granddaughter always was so calm around her, when shes normally pretty hyper. What an incredible way to make us feel seen, safe and at home. Please know your team is fantastic from the front desk to the housekeeping. We will definitely be back if my daughter has another corporate trip.
• 661dibav (10/5): Nice place - Very clean and attentive and kind staff
• Sokovich (10/5): Slept well - Suspect Not tasty
• Sean (10/5): - Staff was extra kind!
• Angelica (10/5): -
• Edward (10/5): - The location
• Manuel (10/5): - Muy bien
• dubose (10/5): Definitely coming back!! - It had everything one would need! Zero
• Anthony (9/5): - Nice open room in modern display. Bugs in the room and outdoor pool.
• Sabra (10/5): - Easily accessible, away from the freeway, close to food and convenience stores, it was clean, the ac was cold, the breakfast was good Nothing to complain about
• Corina (10/5): Def worth the stay and do recommend this place. - The property was great. Clean friendly and room was awesome. Breakfast was good too Nothing. Was perfect
• Magdalena (10/5): -
• C2680PEchrisp (10/5): Great place - Great service front desk personnel are amazing if you need anything ask for Stacy at the reception check in desk she will guide you to whatever you need and information for anything you ask for
• David (6/5): - A few months since I've stayed here, felt like the elevator hadn't been cleaned since then and the condition of the rooms is going downhill. Peleton bike in the gym is broken again.
• Donna (10/5): Perfect !!!! - Staff was super great. Very friendly and accommodating. We had birthday cake and balloons in the lobby Sunday night for my Mom's 92nd birthday celebration and Jonathan was extremely kind and helpful. We will be back again .
• Jan (10/5): - Enjoyed the breakfast options and the check on texts from Pamela to make sure everything was good.
• Joyce (10/5): - The staff was very friendly & helpful. We stayed a week & were very happy with our choice of Hilton Home 2 Suites. It was very clean & the breakfast delicious. The pool was private & water warm. We will stay here again when we are in the area.
• Iris (10/5): - good
• Teresa (9/5): -
• Sebastian (7/5): It was okay, yet I do recommend for large family stays maybe 4 people. - I loved the rooms, yet a bit to spacious for 2 people but great room! I kind of didn’t like having a extra door to access another room. Also breakfast was just pretty bad, I never complain about food, but another hotel down the road does scrambled eggs and biscuits and etc. this hotel will use pattys for eggs, same waffle machine less items to put onto waffle. bacon was so burnt too.
• Iris (10/5): - Nice
• Tara (10/5): - The front desk person was wonderful. She was very helpful and accommodating.
• karrykm7 (10/5): Great staycation!! - Location great. Staff friendly and very helpful. Quiet even though renovations are going on. Breakfast pretty good. Check-in a breeze with Melanie, AGM. Ofelia and Hope were doing great jobs at housekeeping and breakfast attendant respectively. Highly recommend.
• Zoeycat (8/5): Okay - Minus one star because breakfast was pretty terrible. We were on the 3rd floor which was under construction so things were a bit messy but there was no noise at night or super early. The room was comfortable, sheets were soft and pillows were nice. Keep in mind that rooms are serviced only every other day.
• Rogelio (10/5): - Breakfast was super good my wife kids enjoyed the pool while I was at work
• Holman (9/5): -
• Toni (10/5): -
• Csaba23 (8/5): Overall good - Nice size pool Carpets worn. Doesn't smell fresh. Shower gel wasn't refilled 2x.
• kesha (8/5): - Nice property
• Bruce (10/5): - we had a nice quick stay. Check in was quick and efficient. room was clean and cool when we entered.
• Victoria (10/5): - Was greeted by a very nice lady upon arrival, got all checked in! The pool is nice, the room is nice. Unlike other hotels I haven’t heard other guest! Very nice, I would stay here again.
• Vicky (10/5): Great Experiance! - Great
• Almanza (10/5): Exceptional -
• Jonathan (10/5): Exceptional -
• Jennifer (9/5): Great location and amenities - The room was spacious and had great amenities. Our water pressure was so low i couldn't get the soap rinsed out of my hair.
• Jim (8/5): - Had ev
• Verified traveler (2/5): Warning Wheelchair User! Not Exactly ADA Compliant - I would love to give this hotel 5 stars because it really is nice and the staff were great, however. If you use a wheelchair check, double check, and check again to make sure that your room is ADA Accessible. I booked a wheel chair accessible room 3 months in advance, and at check in even confirmed that the room was wheelchair accessible. There were 2 of us, both in wheelchairs so this was very important. But when we went into the room we found that it was NOT wheelchair accessible, particularly the bathroom. Our chairs could fit through the door, but that was it. No room for the chair actually inside if you needed to use the facilities, Shower, or even use the sink. The door to the shower was too narrow, the sink had a full cabinet so no way to get close to it, and there were no hand rails anywhere. Luckily we are both single amputees so we were able to deal with it, but had either of us been paraplegic there would have been no way. We had no choice but to stay in that room as every other hotel in the area was booked. For a "Hilton Property" this was very disappointing and frustrating. You would think that a company of their reputation would make sure their "accessible" rooms were actually ADA Compliant. Which leads me to wonder, did they over book, was our original accessible room given to someone else, or did they care at all?
• Edward (9/5): family - location and price nothing
• Jeff (10/5): Breakfast buffet ugh! - The breakfast buffet was unsatisfactory. Quality of hot items could terrible.
• David L (10/5): - Great experience
• Sharlet (10/5): - I accidentally booked my days a week later and didn't realize until I was checking in. The staff at the hotel were so kind and helpful. Deborah specifically
• Deborah (2/5): Never again- read before booking! - I was charged a stiff $125 fee for 2 small pets AT CHECK OUT. Fee not disclose. Gen mgr and staff not friendly. I’m just leaving worried that they will charge my card more. I shouldn’t have to feel this way. To make things worse the agent from hotels.com told me that I now have a 35 min wait as retaliation for voicing all this. I’m upset and appalled.
• SUJOY (8/5): - The hotel is clean and convenient. However, a lot of improvement is needed. The gym treadmills are not working. The elevator is smelly (I'm not sure why—it may be the floor's rotten wood smell). Some breakfast machines (for example, the yogurt machine) are not working. Dining Space is minimal compared to occupancy.
• Scott (10/5): - No problems very quiet
• Verified traveler (8/5): - Great stay! Staff very welcoming and informative!
• Oluwaseun (8/5): - The staff were very nice and professional
• Rakita (10/5): - It was pleasant
• Donna (10/5): - Clean quiet. Could improve the breakfast choices
• Resort49789643504 (10/5): Great Room Right Beside the Race Track - Love the laid back & friendly staff. Rooms are spacious & clean. Lemon water, coffee & hot water for tea or hot chocolate are in the lobby 24/7! Great job Hilton when designing these suites directly across from the Texas Motor Speedway.
• Harold (10/5): Great place to stay. - Hotel was kept very clean by the cleaning staff. All the employees were very friendly. As I was staying for an extended time (18 Days), they even addressed me by name and greeted me every time I returned. The hotel is located close to major roadways but set back away from them far enough that you did not hear the traffic which was nice. Although there was no restaurant at this location, there were several dining choices close by.
• Courtney (10/5): - Me and my husband stay here for my son’s game . Easy checkin and very clean hotel . Would stay again
• Martin (8/5): - Good
• Kim (8/5): Relaxed and renewed - When traveling over this way, will definitely stay again!
• David (7/5): Good - Great service Dirty towels
• Joshua (10/5): - The hotel was clean. Everything worked properly but what made the stay the best was Debra at the front desk. Never in my life have I experienced someone that made me feel as welcome as Debra did.
• shawnm668 (10/5): Excellent Accommodations and Staff - I stay at this location quite regularly and have never been disappointed. The staff is very friendly and helpful with Debra being especially so. When I approached her to check in it was like I hadn’t left from my last stay! The rooms are clean, spacious and comfortable. The breakfast is very good and I highly recommend a stay here. One last thing, Debra goes above and beyond when taking care of her guest—give this lady a raise, she certainly has earned it!
• Donna (10/5): Best stay friendly people - A gem
• Dave (10/5): - Everything is good
• lifenword (8/5): Nice room, nice breakfast, nice staff - The room was fine, the staff was fine. I did have an issue with the equipment in the gym. If two people got on both treadmills at the same time, the power strip could not maintain the power and both machines shut off. The elliptical would only run for about 2 minutes then it would shut off and start over. Other than that, no issues.
• Lee (7/5): Good -
• Carlos (4/5): Overall I’ll give it a 4 out of 10 - Property was ok room had dirty dishes and the king bed only had 3 pillows we also didn’t have laundry bag in room. Bad experience
• Donna (10/5): Very close to our family so we will probably be back in the future - size and location of the room ( near the elevator for my disabled spouse) \ had internet issues
• Robin (6/5): - They did have the room we choose and had to put us in a King with a sofa. We were suppose to get a $30 credit but I don’t see that on our account.
• Amy (8/5): Great comfy nights sleep - Because of flight delays, I didn’t arrive until the middle of the night. Was so happy to use a digital key. Got a few good hours of sleep. Breakfast was good and coffee was needed!
• Casey (6/5): Pleasant -
• Heather (10/5): Could use a refresh, but great staff! - We enjoy this brand of hotels and this one was no different! Spacious rooms, comfortable beds and usually a clean stay. This hotel seemed to be a little older, stained carpet and furniture and the shower was not exactly clean, but it was still a nice stay. I do wish they would offer a choice at breakfast that wasn't just carbs.
• Caleb (7/5): Good -
• Ann (10/5): Great hotel! - Debra at front desk took my call the day before and was there to help with my early check in. All the front desk folks were great. The room was super comfortable and quiet. Housekeeping obviously took care in preparing the room. My first stay at a Home 2 Suites and would definitely stay again.
• Mirza (10/5): - Clean, friendly staff, great breakfast!
• Jose (9/5): Superb - Very clean, comfortable rooms and an excellent breakfast
• Loftin (9/5): I enjoyed my stay. It was very quick & easy to book online. - I wished that the breakfast had more options. I was able to only get one mini omelet b/c the flow of putting them out there wasn't consistent. I was also looking for muffins, fresh bacon or sausage & eggs. But, I was happy with the omelet & fresh fruit. Please see above.
• Paul (8/5): - Good place to stay with large room
• Vicki (10/5): Excellent property - Comfortable spacious room. Front desk attendants made us feel welcome.
• nicolasrK2121JZ (10/5): Great customer service - The room was clean and comfy. Close to the raceway and many place to eat. Debra at the front desk was Angel. She went out I of her way to make sure we had all we needed for a great stay. I’m coming back in February and will be booking here again. Thanks again Debra.
• A7736CWjamesc (10/5): Great experience - Hotel was very clean and modern. There was a well maintained pool and gym. Amazing staff. Deborah at the front desk was wonderful and very accommodating. Morning breakfast was good. Close by to many dining options. Will be staying here again on the next trip.
• T9105VZjuanb (10/5): Great service - Great place. Amazing staff. Debra was amazing. Super friendly and always willing to go above and beyond to help the customers. She would go out of her way to make sure we were all comfortable. Place is close to many great restaurants and other places to check out.
• Savanah (10/5): - We enjoyed staying here! The rooms were clean, comfortable and very spacious! We stayed 2 nights and enjoyed being here. It is a little far away from most attractions but it was worth it to stay in a clean hotel!
• Tiffany (10/5): - Nice breakfast choices and clean area. Comfortable room.
• Olga (10/5): Exceptional -
• s (10/5): - Has good view off Texas Motor Speedway and is surrounded by stores
• denisemF8218EP (10/5): Very pleasant would definitely stay agin. - All of the staff was very friendly. We were greeted with smiles and a good morning when we came down for breakfast. The room was very clean. The pillows were fluffy and the bed was comfortable. The couch in the room was very comfortable. The blackout shade was amazing, it did not allow any light in.
• H9328WWkr (2/5): Bugs in room - My overnight stay was on Wednesday September 25, 2024 and my room was located on the first floor. I was laying in bed about to go to sleep and I felt bugs/roaches crawling on my head. When I got up and turned on the light I saw them on the bed as well. I addressed this with the front desk and lady was nice and apologetic and switched me to a different room on the 4th floor. I noticed trash bags and dirty linens on that floor outside of rooms on that floor which confirmed that this hotel is dirty all of the time. I took photos of these bugs and of the dirty 4th floor hallway. I reported this to the manager and the front desk in the morning. The attitude of the lady at the front desk was a little unsettling. The manager, Joshua Castle, asked to comp my room but I said no. He offered to comp me some Hilton Honors Points and I agreed, he offered me 15,000 points for a one night stay. I was insulted by this offer as I know for a fact that this hotel goes for 50,000 points a night as I had considered coming back to stay at this hotel at another time. He asked me what I wanted and I asked him to do what he felt was right. The fact that his offer was only 15,000 showed me that he didn't care about my experience. 15,000 is virtually nothing in regards to an overnight stay. I told Joshua not to give me the points either. Also, Joshua Castle, the manager kept making a comment about it being weird that there were bugs crawling all over the bed because that wasn't normal behavior. He must be a bug expert or may have been insinuating something but I found that to be offensive. I am Diamond with Hilton and I will end this year at or a little over 100 overnight stays at Hilton hotels and this brand will never be one that I stay at again. I have also advised our travel department of my experience and ask that they remove this hotel from our travel booking site. I also had throw to throw away my suitcase from this week to make sure bugs didn't come home with me. What a disaster! I called the Hilton Diamond desk and they were not much help. See photos for proof. I wish that I could give this hotel a negative star rating!
• kevin (10/5): - Excellent
• David (10/5): Exceptional - Room was huge
• Tammie (10/5): - I liked how clean the rooms as well as the lobby. We only stayed one night - but it was very comfortable. Beds were good. Bedding was nice. Loved how close it was to the shopping outlet too. No complaints what so ever!
• Alex T (10/5): - Usually go the Air bnb route but this Home2 experience has definitely made this brand a go-to for my family. Staff was excellent. Complimentary breakfast had me looking to fill a tip jar.
• Siji (8/5): Very good -
• Dawn (9/5): Everything was perfect, except the maid service very bad. - Breakfast was OK just wish it would’ve been till 10 AM instead of 9 AM The maid service I came in on a Thursday left on a Sunday and my room wasn’t cleaned at all the whole time trash piled up, also found dirty glasses on a table by the elevator that sat there the entire time of my stay as well is terrible
• Patricia (10/5): - Great hotel with a great breakfast and friendly staff
• Thomas (10/5): Exceptional - Staff Was GREAT!!! Everyone went above and beyond- we all really enjoyed our stay
• Kylee (10/5): Exceptional -
• Saul (10/5): Exceptional - Exceptionally clean facility and courteous staff.💯💯
• Nancy (10/5): - Was centered around where we are going to be at and it was very nice
• Samantha (10/5): Exceptional -

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