Tru By Hilton Cheyenne

Location: 423 West Fox Farm Road , Cheyenne, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Terrace
• Lift / Elevator
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Non-smoking throughout
• Shared lounge/TV area
• Board games/puzzles
• Wheelchair accessible
• Heated pool
• Lower bathroom sink
• Outdoor furniture
• Fruits
• Shallow end
• Visual aids: Braille
• Auditory guidance
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Fire extinguishers
• First aid kit available
• Contactless check-in/check-out
• Smoke alarms
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Face masks for guests available
• Security alarm
• Key card access
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Billiards or pool table
• Free wired internet
• Snack bar/deli
• Access to nearby indoor pool
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Games
• Housekeeping on request
• Secured parking
• Swimming nearby
• Bulk dispenser for toiletries
• Pool toys

Rooms Available

• Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

  1 King Bed

  231 sq feet

  
  

  Internet - Free WiFi and wired internet access

  Entertainment - 55-inch LCD TV with premium channels

  Food & Drink - Refrigerator

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Safe and desk; cribs (free) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Wheelchair-width doorways

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Refrigerator
  • Desk
  • Private bathroom
  • Wheelchair accessible
  • Daily housekeeping
  • Blackout drapes/curtains
  • Free WiFi
  • Free cribs/infant beds
  • Bedsheets provided
  • Wheelchair-width doorways

• Room, 1 King Bed, Accessible (Roll-In Shower)

  1 King Bed

  231 sq feet

  
  

  Internet - Free WiFi and wired internet access

  Entertainment - 55-inch LCD TV with premium channels

  Food & Drink - Refrigerator

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Safe and desk; cribs (free) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Phone accessibility kit

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Refrigerator
  • Desk
  • Private bathroom
  • Daily housekeeping
  • Blackout drapes/curtains
  • Free WiFi
  • Free cribs/infant beds
  • Bedsheets provided

• Queen Room with Two Queen Beds - Mobility Access

  This quadruple room features air conditioning, heating and a TV with cable channels. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Video
  • Heating
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Privacy curtain

• King Room

  This double room features air conditioning, heating and a TV with cable channels. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Video
  • Heating
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Privacy curtain

• Queen Room with Two Queen Beds

  This quadruple room features air conditioning, heating and a TV with cable channels. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Video
  • Heating
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Privacy curtain

Guest Reviews

• Jayniece (10/5): - Everything
• Daniel (8/5): We stayed for 2 nights, for the price, I'd stay here again. - Staff was great, very clean hotel. Loved the atmosphere and look of the hotel. I asked for more pillows and towels and they were delivered very promptly. Breakfast was good. Floor of the pool feels like a pumas stone, my son's feet were bleeding when he got out of the pool. The pillows are so soft, they are pretty much non existent when sleeping. Definitely bringing my own next time.
• Jayniece (10/5): - All was great 👍
• Felix (8/5): -
• Tara (8/5): -
• Rafael (10/5): Bien - Todo Nada
• Angela (9/5): -
• Renisha (10/5): Overall, a great stay! - Cleanliness My neighbors were a little noisy the morning of checkout and staff in the room above us. We were scheduled for a late checkout so wanted to sleep in but it had gotten really loud.
• Jayniece (10/5): -
• N420DTpeterd (10/5): Clean, safe, comfortable - excellent breakfast - Saw some reviews and was concerned - don’t be. Desk staff friendly and helpful and everything else is spot on. It’s a budget hotel but has everything that you would need. Breakfast is excellent
• Hao (9/5): Great. Highly recommend - Clean, model, space, welcome gifts.
• Shields (10/5): -
• Cindy (4/5): Handicap - Like the amities and front desk! Breakfast was not vary good need ENGLISH SPEAKING HELP. Can read stove instructions on. Off high low???
• Tina (7/5): - The lobby was nice. The rooms were small.
• Timothy (1/5): I will never stay in this hotel again. - Loved water pressure and shower head. Loved oatmeal with brown sugar. The bedding made me break out in hives. I had to sleep on top of the emergency blanket that I keep in my car with no blanket over me. There was not many options for breakfast. The omelets and sausage was dry. The pancake cooker was broken. There was nothing in the room that listed the hundreds of tv channels. Wifi went out for a few minutes and the front desk wanted to argue that it was on my end when it wasn't.
• Richter (9/5): - Very nice place. Good location. Great breakfast. Good gym. All good
• Conley (7/5): -
• Janda (10/5): - We have always enjoyed Tru By Hilton. It's always very clean. We love the rooms and the fact there's no carpet. We also love all of the fun games in the lobby with the pool a a great breakfast/snack selection. We choose Tru wherever we go!! Definitely 5 STARS!!!
• jack (10/5): - The cleanliness N/a
• Virginia (10/5): -
• Sampson (10/5): - All
• Melissa (8/5): -
• Christophe (10/5): Confortable, propre et spacieuse - Chambre spacieuse et propre, pas de moquette parfaite
• Sara (3/5): Thought it would be better based on other Hilton properties. - Very unclean. No covers on the bed except a sheet and cover. The cover was scratchy and uncomfortable. Not clean.
• James (8/5): - Very family friendly. Staff was excellent Pool was down. But, was offered to use the Hilton next hotel over.
• Tanner (1/5): - Hotel seemed nice Was refused service because I wasn’t 21. Waited an hour in the lobby for the front desk to cancel my room. Never got a refund.
• Richard (10/5): -
• Keri (10/5): Definitely will stay there again - Great Experience New and clean
• Richard Aaron (2/5): -
• Robert (10/5): -
• Kristi (9/5): Great stay. - Clean, convenient, great location. Could have more options at breakfast.
• Valerie (10/5): -
• Wald (10/5): -
• DHUMDY06 (10/5): Good trip - Jayson greeted me professionally, helped me handle a technical check-in issue Then Shae got me checked-out on time All good!
• Vrska (1/5): -
• Candelaria (10/5): Excellent - Loved the games and opens of the lobby. Pet friendly was a plus! Bed/pillows were comfortable. Staff was friendly and helpful. Will definitely stay again. There was nothing we didn't like. Everything was in good shape.
• Susan (9/5): -
• Regina (8/5): -
• Rojas-Rosales (10/5): - Friendly, cordial staff made me feel welcome, and everyone was very attentive.
• Tristan (9/5): -
• Evie (10/5): -
• Katelyn (4/5): - Old mattresses, worn down hotel compared to other Tru by Hilton’s we’ve stayed at. Pool was also closed for maintenance.
• Adrienne (10/5): - Great stay! The room was clean and comfortable. Staff were all friendly and professional.
• Cheryl (10/5): - Always good
• Belinda R (10/5): - Breakfast
• Michael (10/5): - Clean, comfortable room
• Andy (6/5): - Clean rooms nice staff.
• Amy (8/5): - Nice Hotel, clean roim
• Textraveler2013 (6/5): Clean room but small. One chair - First inconvenience was there was no coffee pot in our room and no ice bucket with cups. Hence, no cups to drink water, take our pills or rinse after brushing teeth. Second the container for soap, lotion, shampoo were “squeeze” the hard plastic and I could not squeeze hard enough to get the contents. My husband helped me get soap to wash my hands. The room was small, but very nice. One chair only. No closet. There was a bar with hangers attached to the wall. We took only the clothes we needed and left the rest in the car and they were safe. Roommate and bath were clean. Breakfast was good with a choice of boiled eggs or reconstituted scrambled eggs, sausage, pancakes, oatmeal, etc. If it had cups, I would rate 4.5. If two chairs and cups, I would rate a 5. Nice lobby for gatherings! Private party was going on when we arrived and plenty of room for people to talk. Family reunion would work well. Room
• Christy (10/5): -
• Rhonda (10/5): - Clean room, friendly staff
• John (10/5): - We always enjoy staying at Tru Hotels.
• Elizabeth (9/5): -
• Cheryl (10/5): - Great staff
• Mauricio (10/5): - Very nice stay!
• Bruce (10/5): - Staff was excellent and helpful. The decor was unique and definitely geared to a modern, simplistic style. We are more into comfy, cozy style. For that reason we won’t stay at a Tru hotel in the future. As a boomer generation we had difficulty squeezing the soap tubes, also shampoo and conditioner tubes. This made it impossible to wash our hands and I was concerned about cleanliness of the tubes. I’m glad we carry these items with us and that includes a bar of soap!
• dane356 (10/5): A great value - A very, very nice hotel. Super friendly front desk staff made check in a breeze. The room was very clean and fresh. It was full of all the modern conveniences would highly recommend to any traveler.
• Bunch (10/5): - It was cozy and very convenient Nothing. Everything was on point.
• Linn (10/5): - The property was new and the people were very friendly.
• Andrea (9/5): -
• HILDEGARDE (10/5): - comfortable and appealing lobby with activities and drinks available
• Philippe (9/5): Parfait -
• Tabby (8/5): - I feel the price I was quoted was not the price I paid. On booking.com it was not 169.00. I thought it said 149.00 before taxes. Not happy that I paid over 191.00 for my stay.
• Rochelle (10/5): - A
• Delcy (9/5): Fantastic place to stay! - Plenty for the family to do from the pool, pool table and other board games. The staff was absolutely fantastic and tolerant of the kids and our large family. Very clean and comfortable! The pancake machine was down on our first day, and I was really hoping for a hot tub.
• Jody (9/5): - Breakfast was good and I enjoyed seeing the actual cook checking the appearance of the buffet. Even though I know before I book that there are no coffee machines in the rooms, I still wish there were when I wake up in the morning…..
• Ernesto (10/5): - Parking was a bit congested
• Stella (9/5): -
• Lisa (8/5): -
• Barbara (8/5): Leggermente fuori dal centro, ma pulito e con una modesta scelta per la colazione. -
• S388NBnathans (2/5): Systems down and unprofessional staff - I asked for a room for two nights. Apparently the computer system was having issues and the guy behind the desk said their system had been having issues for a while. After waiting more than 30 minutes while the guy called his manager he finally told me to fill out a piece of paper with my credit card info. The next day after returning from my business appointments my card didn’t work to get back into my room. The gal at the desk said it already showed me checked out and popped some attitude towards me making it appear I was lying to her when it told her I had the room for two nights. I still had my luggage in my room. She finally went up to the room with me and let me in. I grabbed my stuff and went somewhere else. The whole experience was very unprofessional. tru Hilton needs to get their act together and make sure their systems are running at optimal levels. I will never stay at that hotel again.
• Lynn (7/5): It was a nice stay. - It was a great location. The hotel was clean and bright. Very nice staff. I have to say, the room wasn’t as we were showed on booking.com. Booking.com showed a couch in the room and it was called a king suite. This must be a booking.com issue I think. We thought it was overpriced for what we ended up getting. The breakfast was good except the bacon. It was barely cooked. See above about the room.
• Kathy1980 (7/5): - Lots of lobby space, outdoor patio, rolling table in room is helpful. The room was very clean. Breakfast was decent. Room is small, bedside tables are odd & very small. The only chair is not comfortable. Floor is tile not carpet. Outdoor patio was just below our window & very noisy until at least 11 pm. I would not recommend this hotel for older people.
• Heather L (8/5): - Clean, coffee and breakfast.
• James (10/5): Nice place to stay - The room was clean, the bed was comfortable and we liked the shampoo and conditioners in the squeeze bottles.
• Bonnie (10/5): -
• Sandra (9/5): Superb -
• jodir938 (10/5): Great stop especially dog friendly - Great little place to stop for a night of two. Rooms are compact while perfect for a quick stay. Especially if traveling with pets. Super dog friendly 💜 Room was clean. The minimal style didn't bother me at all. Will stay at Tru by Hilton in the future.
• Benjamin (10/5): - Great interstate hotel. Avoid Cheyenne itself not that nice.
• rodney (8/5): - Breakfast was not good for price
• Eleonora (8/5): Very good -
• John (5/5): Passable - Helpful staff
• Jason (10/5): Exceptional -
• Montana (10/5): - Easy access with plenty of parking. Rooms were quiet and clean. Pool temp was perfect.
• Tom (10/5): - The cleanliness, professionalism and location
• Jessica (10/5): - Clean, friendly staff, great breakfast! My new go to in Cheyenne.
• Michael (10/5): - Bryce greeted us at check in and was very helpful. Nice room and very clean.
• C8872ONallisona (8/5): Clean but very small - Hotel room was clean and felt to be on the newer side. The service upon checking was very friendly and welcoming. The AC worked great. My only two complaints are the rooms are tiny and there is no real place to h pack your clothes and no microwave.
• Dmytro (10/5): - Clean Room, Nice Pool and Gym
• Shanita (10/5): - This is our second time staying at this location and both times we absolutely loved it. The staff, the lounge area, the pool and the cleanliness of the entire facility is impeccable. Breakfast every morning was delightful. 10/10 experience.
• Childs (10/5): Exceptional - I love the modern lobby the pool area was amazing I loved everything
• Lacey (8/5): - Our room was simple but nice. Had plenty of towels, products in the shower, and pillows. Weather was unseasonably chilly so we did need to ask for a couple of extra blankets for our kids, and it seemed like 1 employee was running the whole place. He was super nice, but at certain times the phone was ringing, there was a line of people waiting to check in, and a line of guests needing help and we felt bad for him! We unfortunately had very noisy neighbors who were watching loud TV and running in the halls until after midnight, but the beds were comfy and we all really liked the breakfast and the common room.
• Ashley (10/5): Exceptional -
• Kristin (10/5): - Dog Friendly!
• Cheryl (10/5): - Very Friendly
• Cheryl (10/5): - Friendly
• ** (2/5): - Uts okay to stay but remember u have pay extra 50 fee
• nancy (6/5): - Air conditioning did not work. People nice property just average at best
• Frank (9/5): Superb -
• Tamera (10/5): - Great place to stay!!

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