Holiday Inn Express & Suites - Portage by IHG
Location: 6295 Melton Road, Portage, us
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Indulge in Comfort and Convenience
Luxurious Amenities: Unwind in the indoor pool or stay active at the on-site gym. Enjoy modern comforts such as air conditioning, flat-screen TVs, and free WiFi in every room.
Convenient Services: Benefit from a 24-hour front desk, business center, and free private parking. Travel hassle-free with the ATM on-site and the proximity to Midway International Airport.
Relaxing Stay: Feel at home with a shared lounge and cozy seating areas in each unit. Experience a seamless stay with attentive service and essential amenities provided at Holiday Inn Express & Suites - Portage.
Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Lift / Elevator
- Safety deposit box
- Fax/photocopying
- Soundproof rooms
- Facilities for disabled guests
- Non-smoking throughout
- Shared lounge/TV area
- Heated pool
- Salt-water pool
- Outdoor furniture
- Fruits
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- Thermometers for guests provided by property
- Key card access
- ATM/banking
- Shopping on site
- Front desk (limited hours)
- Free wired internet
- Snack bar/deli
- Access to nearby indoor pool
- Self parking (surcharge)
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Reception hall
- Secured parking
- Swimming nearby
Rooms Available
-
Twin Room - Mobility Access/Hearing Accessible
This air-conditioned twin room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Salt water pool
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hearing accessible
-
King Suite with Sofa Bed - Communication Accessible
The suite's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. This air-conditioned suite includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Sofa
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Salt water pool
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hearing accessible
-
Queen Suite with Two Queen Beds - Mobility Accessible with Tub
This air-conditioned suite includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Sofa
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Salt water pool
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
-
Suite, 2 Queen Beds, Accessible Bathtub (Mobility)
2 Queen Beds
Soundproofed room
Layout - Bedroom
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Wheelchair accessible
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Interconnected room(s) available
- Wheelchair accessible
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Room and bed type depend on availability check-in
- Bedsheets provided
-
Suite, Multiple Beds, Accessible (Communications)
2 Queen Beds and 1 Double Sofa Bed
Soundproofed room
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning, daily housekeeping, and heating
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Interconnected room(s) available
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Room and bed type depend on availability check-in
- Bedsheets provided
-
Suite, 1 King Bed (Extra Floor Space)
1 King Bed
Soundproofed room
Layout - Bedroom and living room
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, double sofa bed, and iron/ironing board
Comfort - Air conditioning, daily housekeeping, and heating
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Interconnected room(s) available
- Sofa bed
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Separate bedroom
- Bedsheets provided
-
Standard Queen Room with Two Queen Beds
The spacious double room features air conditioning, a seating area, as well as a private bathroom boasting a bath and a hairdryer. The double room provides a wardrobe, a safe deposit box, a carpeted floor, heating and a flat-screen TV with cable channels. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Salt water pool
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
-
King Suite with Sofa Bed
Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food. The spacious double room features air conditioning, a seating area, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Sofa
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Salt water pool
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
-
Queen Suite with Two Queen Beds and Sofa Bed
The suite's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food. This air-conditioned suite is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 3 beds.
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Sofa
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Salt water pool
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
-
King Suite with Sofa Bed
The spa bath is a top feature of this suite. The suite's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food. This air-conditioned suite is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Sofa
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Salt water pool
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
-
Standard King Room with Sofa Bed
Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room features air conditioning, a seating area, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Salt water pool
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
-
Standard King Room with Accessible Tub - Mobility Access
Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a seating area, a wardrobe and a safe deposit box. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Salt water pool
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
-
Suite with Mobility Accessible Tub - Non-Smoking
The suite's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food. This air-conditioned suite is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Sofa
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Salt water pool
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
-
Standard King Room
Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room features air conditioning, a seating area, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Salt water pool
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
-
Standard King Room - Communications Accessible
Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room features air conditioning, a seating area, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Salt water pool
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hearing accessible
-
Standard Queen Room with Two Queen Beds - Communications Accessible
The spacious double room offers air conditioning, a seating area, as well as a private bathroom boasting a bath and a hairdryer. The double room features a wardrobe, a safe deposit box, a carpeted floor, heating and a flat-screen TV with cable channels. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Salt water pool
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hearing accessible
-
Suite - Hearing Accessible - Non-Smoking
The suite's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food. This air-conditioned suite is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Sofa
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Salt water pool
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hearing accessible
-
Standard Room
Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room offers air conditioning, a seating area, a wardrobe, a safe deposit box and a flat-screen TV with cable channels.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Salt water pool
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
Guest Reviews
- Peggy (10/5): -
- Morales (8/5): -
- Kaylene (5/5): - The bed was good and the woman who checked us in at 10 pm was very friendly. Our room looked like it wasn't quite done being set up.
- Joshua (10/5): -
- Barbara (8/5): OVernight stop near major highway -
- Melina (10/5): -
- Robert (8/5): -
- Minges (5/5): Ok for what it was - Beds were nice Breakfast selection was not that great. Black mold on ceiling. Lobby had a musty smell
- Barbara (10/5): -
- Doll (10/5): - Clean It was great. No issues.
- Laura (7/5): -
- Justin (1/5): Go somewhere else - I booked and paid for a room through booking.com 4 days prior to our arrival. We had reservations at the Country Inn for the rest of our time in Portage but when we decided to leave a day earlier this hotel was the only one with a family suite available so we took it. I messaged them the day before we arrived to let them know we would be arriving late. When we arrived that evening at 10:30 they claimed there wasn’t a reservation for us. The lobby was overflowing with families in town for a baseball tournament. Even after showing him the receipt and booking confirmation number he couldn’t do anything for us. Told us we’d have to talk to the person at the front desk in the morning. We had no choice but to pay for another room at that point which was not a family suite. Instead it was a king suite with a pull out bed. No sheets on the pull out bed. The carpet was stained and sticky. The whole experience was terrible and I’m still fighting to get refunded. The person at the front desk in the morning was useless. I would bet they gave our room to one of the baseball families. Hotel was run down and outdated. I would not recommend staying here to anyone.
- Tabatha (10/5): -
- Robin (8/5): Great hotel close to the Dunes and a variety of restaurants. We will definitely stay again. - It's a great place. People are nice. Room was clean and had plenty of space to walk around for the two of us. Great location to find a variety of food options. The breakfast was a bit iffy one day because they ran out of a lot of things and what was left was not fresh. The second morning was much better though. I will say that as we were leaving they were adding fresh food so we just had bad timing. We have stayed here before, which is why we returned. The room we stayed in the first time was away from the traffic noise. This stay we were on the traffic side and it was noisy.
- Kailey (7/5): -
- Lu (10/5): A great place to rest up on your travels. - The room was spacious and very comfortable The breakfast was excellent! It was in a good location too!! the staff was very friendly!
- Kimberly (7/5): -
- Michelle (9/5): -
- Trevor (8/5): -
- Teresa (10/5): -
- Brewer (9/5): - Room was very comfortable and nice. I didnt like that the TV wasnt a smart TV 😭
- sherman (10/5): -
- Venisha (8/5): -
- Elizabeth (9/5): -
- Diane (10/5): Comfortable - Everything was smooth and the staff did an amazing job making us feel welcome.
- Robert (8/5): This was a very comfortable stay, great location, and we would stay again. - The front staff was fantastic! Scott checked us in. He was friendly, patient, and helpful. Everything appears to be recently updated, and the beds/pillows were comfortable. My wife enjoyed the fact that nearly all light is blocked out by the window dressings and said the elevator is the smoothest she’s ever been on. While everything is updated, they should have fired the tile guy. The tile around the shower lip is unclean, cracked, and a real shame for something that won’t be updated again for many years. The only other complaint is just one elevator. There were grown men acting like children holding the elevator on the 3rd floor one night. After waiting for a bit at the bottom floor we just took the stairs.
- Mick2121 (9/5): -
- Derrick (10/5): -
- Abeni (10/5): Clean, friendly, convenient, and affordable. - Clean, friendly, convenient, and affordable. Na
- Kristen (8/5): Decent joint - Decent hotel, clean rooms, courteous staff, only complaint was paper thin walls to the hallway.
- David (10/5): - Great location! Clean quiet room near the interstate. Easy safe parking.
- Anita (4/5): - Linens were dirty, switches did not work
- Naomi (10/5): - The location is ideal for going to Indiana Dunes National Park. The hotel is clean and the cooked breakfast is good. We also did laundry here, and that worked out well for us on our road trip. The front desk staff was amazing, especially Rolanda and Naomi! They were so cheerful and bubbly and greeted us with big smiles every time we saw them! We would definitely stay here again.
- Darrin (4/5): - There was very little food out for breakfast due to some sort of issue in the kitchen. There was some issue in the kitchen and they were completely out of other things. Noone working there seemed concerned or made any explanation. A bunch of guests were waiting for food that never came. We ended up having to get food elsewhere. Not a very convenient use of time when traveling. We payed a premium price for our room and did not feel that the hotel was worth it regardless of the breakfast situation. I would never stay here again.
- John (8/5): Family stay - What we needed as a stopping point to visit family
- Mercedes (10/5): - How clean and quiet it was The beds weren't the most comfortable
- Alsbrooks (10/5): Close enough to Notre Dame - The breakfast was the best hotel breakfast I have ever had. The bathroom was not 100% clean The price per night was too high
- Samantha (10/5): - We stayed here two weekends in a row for events in South Bend and it was the best experience. We were greeted by friendly staff, the coziest room, and woke up to the best breakfast. We will definitely be back!
- Stefan (6/5): Für eine Nacht als „Stopover“ o.k., mehr aber nicht. - Das Zimmer an sich war ganz o.k.: Geräumig, gute Betten und gute Sauberkeit. Leider lag unser Zimmer direkt gegenüber im Flur die Eismaschine. Die ganze Nacht hat der Lärm der Maschine extrem genervt, da kaum Schallisolierung zum Flur oder Bad vorhanden ist. Das Frühstück ist eher Nichts für Europäer: kein vernünftiges Brot, keine Marmelade, kein Käse, keine Wurst oder Schinken, kein Gemüse. Dazu nur Plastikgeschirr und Plastikbesteck. Arme Umwelt
- Verified traveler (2/5): Poor Service - Hotel placed my family and I in a different room than we had booked. The room did not have enough beds and the hotel was booked. Had to leave and go to another hotel. I asked for a refund. Refund hasn’t even come, and the hotel has tried to double charge.
- Martin (8/5): -
- Asa (10/5): スタッフの親切な対応に始まって、部屋も含めて想像を超えた素晴らしい滞在になりました。 - 予約した時点で私のミスで違った日を予約してしまったにも関わらず、フロントデスクの人が丁寧に対応。そのままの金額でその日の部屋を用意してくれました。部屋はモダンで広く、ベッドもとても快適でした。コーヒーメーカーも最新のものなど、細かいところに注意が払われていて感動しました。値段もとてもお得でロケーションも静かでした。次回もぜひ利用したいです。
- Sheila Ivonne (9/5): - The breakfast was very good and with different options.
- Christy (6/5): - It was ok but not great. When we first arrived, I wanted to empty the trash out of our car from our drive, but the trash can by the entrance was overflowing. Our room was mostly clean, but one drawer had some trash in it from a previous guest. There was no bedding in the room for the pullout couch, but we were able to get some from the front desk. At breakfast, the staff was having a very hard time keeping everything stocked. After I helped my kids get their food, I went back to make a plate and they were out of eggs, turkey sausage, pork sausage, oatmeal, yogurt, hard boiled eggs, and cinnamon rolls. Later when my daughter went back to make a second pancake, they were out of batter. Even the water dispenser said it needed to be refilled. In the pool area, the towel shelves were empty. The staff was friendly and overall things seemed clean, but it wasn’t the greatest stay.
- Barbara (8/5): - We enjoyed our stay. Everything we needed was available. The only small issues we experienced was the elevator was stuck once and we took the stairs after that. The satellite dish had issues in detecting the satellite and sometimes interfered with our tv Other than that everything was great
- sheila (8/5): - great beds, good breakfast and coffee, clean large room
- Chris (10/5): Worry free - Free breakfast All good
- Christoph (8/5): Gerne wieder - Sehr sauber und Freundliches Personal
- Susan (6/5): - The door to our room had a gap, looked like someone had used a crowbar to open it. Room was clean, updated, and bed was comfy. But you could hear people walking on the floor above. Breakfast was average.
- John (10/5): - Very nice, clean, and very freindly staff. Highly recommend. Will stay again.
- Wayne (8/5): - Great place to stay. Will definitely stay again
- Cheryl (10/5): - I enjoyed my visit very much and would love to stay again
- Anne (10/5): - Great room. Quiet. Great breakfast. Kids used the pool. Friendly staff.
- David (9/5): Good place for a night or two. - Front desk manager was very helpful
- Ryne (10/5): - Great experience!
- Matilde (7/5): -
- Marquita (5/5): My stay was disappointing overall, while the beds were comfortable, issues with cleanliness and breakfast made it a plac - The beds were comfortable. Hairs found on the beds and in the bathroom • Dirty towels left in shared areas like the elevator • Breakfast was messy, frequently understocked, and slow to be refilled • Ended up skipping hotel breakfast due to the poor experience • Overall cleanliness and attention to detail were lacking
- li (8/5): - The door to the stair closes with loud noise and that really affect the rooms near the stair
- jason (7/5): Just ok. - I liked having an option for a space to accommodate my husband and I with our 2 kids. We liked having a fridge, microwave, and sink. The king bed was comfortable and I didn't wake up sore. The included breakfast was nice. Not a ton of options but it was enough. There was no bedding provided for the sleeper sofa upon arrival. Missing little extras like disposal plates. It was clean enough but not really clean. The baseboards, and along the shower track were pretty gross. The air conditioner was loud.
- Bianca (10/5): - Room was nice and clean staff is very friendly breakfast was very nice many options. I would definitely stay again.
- Jesse (10/5): - Check in staff was great
- Duane (10/5): - Room very well played out. Nice lighting comfortable bed
- Jessica (6/5): Meh - Isaak was wonderful with customer service The breakfast attendant was rude the several times I interacted with her over our 5 day stay. Many of the breakfast items were out, and when I would ask if something could be refilled the attendant was rude The room was nice, but the bathroom had a stain on the wall and the floor was not clean
- Celesta (6/5): - It was very noisy early with housekeeping staff.
- Matt (10/5): - The staff are absolutely fantastic at this location.
- Charles (6/5): Probably wouldn't stay again. - The location was good. Breakfast: Hot food was slow coming out. No pancakes because of a machinery issue. Grey looking sausages. Juice and the cinnamon rolls were good. To be fair, there was a large group of children on a baseball them there. I am sure that something to do with it. We did not want to be subjected to blech food day 2 so we went to a restaurant. Cleanliness: Bathroom floor needed to be mopped. I expected them to do it after my first nights stay, they did not. Comfort: Bed was comfortable. Shower was great. Loved the Dove body wash. The room temperature was a bit tricky. You were either hot or cold. The pool water was FREEZING. Another guest said it was "colder than the Lake" (Michigan). My daughter was in a different room with her children. Their thermostat did not work! No one was available to check it out until the next day. Her room was freezing, when she brought her freezing children back from the pool. She was told the only option was to completely turn the unit off. That was fine until they started sweltering. The time of our stay was mid July. She intentionally got a room with a pull out bed. There was no bedding. There was NO ONE available to bring the bedding to her. She would have had to leave little children alone if we had not been there to go down to the desk for her. Grandpa to the rescue. When he got to the desk, they had NO blankets. He had to go BACK down to get two duvets, COVERS ONLY, so that the children could sleep, because of course, they HAD to turn the air back on to sleep through the night. Summary: overall, I would not stay at this location again. Not only because of the issues our had, but because of the way it was handled. We had mostly inedible breakfast (pancake machine didn't work), dirty floors, and got a "oh, sorry" from the hotel manager through email. My daughter took her situation up the corporate ladder and was at least compensated with points from the hotel.
- Jan (9/5): Superb -
- Renee (1/5): Bad -
- Cheryl (6/5): - Hotel was clean and the front desk/housekeeping staff is great. Very disappointed that the pool was empty 2 of the 3 days we were there so my grandson did not get to swim until the morning we left. 2 mornings out of 3 they ran out of almost all breakfast items by 8:15a. No bacon any of the days and I don’t eat sausage. Kitchen staff was frazzled and snippy.
- Jaime (8/5): - Overall a nice stay, a little pricier than the original place I booked but it was nice.
- Wilmer (8/5): - Very good.
- Verified traveler (10/5): - Nija was amazing! The beds were super comfortable. Bathroom was a little dirty on floor corners.
- Graham (8/5): Good place to stay when traveling through - This was a very nice hotel. Large king size bed room, clean, quiet (except for the little league staying there), excellent breakfast. The young man at the front desk was pretty defensive and had a bit of an attitude with me. He couldn't find my reservation and instead of trying to find a solution to help me he just kept spinning it back on me and how I probably made the mistake: saying maybe you have the wrong date -- maybe you got the wrong hotel -- maybe you used a different name (I was traveling alone). Come on. I stayed in over 15 hotels in the past year. He said I should reach out and call Hotels.com. I was in the middle of doing that when he found my reservation. He kind of sort of mumbled a half-assed apology. Pool was supposed to be open after repairs at 1pm the day I arrived according to a handwritten note but by 5pm the pool was not open and the sign had not been updated.
- sarah (6/5): Needs Maintenance - Check in staff was friendly. Hotel room was clean but soap holder in the bathroom was falling apart. USB plugs on nightstand were messed up and not working. Fine for an overnight stay.
- Michelle (4/5): - Thaw staff was excellent, one of the main reasons I stayed at Tia hotel was the pool the first night was good the second day was horrible I was leaving back to Florida the next day so my son and autistic grandson was on their way when we found out by looking in the pool window all the water was drained out no notice tell that to your autistic grandson I was devastated ended up calling my son who was also disappointed and he turned around we had just gotten food for all of to eat so by the time I gathered everything up and got to my sons house it was cold!!! We should have received an email or something I would have made other plans for that night very upset about that!!!!! Won’t go back there ever again!!!!
- Jennifer (4/5): - At check in I asked for ice and water to fill my bottle and was told to find the water fountain. Clerk was wearing slippers and unprofessional. The hotel looked like some of it was being redone but our bathtub was gross and the walls were dirty.
- Dilya (10/5): - Very nice.
- Tina (8/5): Location of hotel and Cleanliness of rooms was great! Need to work on amenities. But overall we were satisfied - Close to Dunes. Room was clean. Front desk friendly. Ran out of breakfast coffee! So had to go to nearby Dunkin! Pool too chlorinated so it was hard to breath and watch kids!
- Elissa (6/5): - Staff was great- sheets were dirty
- Meraj (7/5): ok -
- andrew (6/5): - The could have been cleaner
- Don (10/5): Very comfortable bed, quiet room, very clean and good breakfast. Overall very happy. - Breakfast was very good and they had warm cinnamon rolls which were delicious. The guy checking us in had a hard time finding our reservation even with the print out of the reservation info I gave him. Maybe he hasn’t worked there long.
- Tom (10/5): Road trip 2025 - Room was wonderful, very clean, bed and pillows were great. Wonderful breakfast and hotel staff was awesome! No biscuits were ever put out at breakfast after they were all eaten. No milk was put out for cereal, but we had plenty. Coffee was excellent!
- Sara (6/5): - Outdated, uncomfortable beds, dirty and outdated bathroom that needs repair
- ronald (8/5): - everything was fine
- Frank (4/5): - The facility and staff were fine, however the shower drain was completely clogged with hair. There was dirt, dust, and hair in the corners of the bathroom. Corners and edges of floor/baseboards in bathroom were filthy.
- Tahlia (6/5): - Room was dated and
- Shawn (10/5): - Clean and updated. Staff was friendly and helpful.
- Garrett (8/5): - Good area that's easy to access and close enough to groceries, fuel and restaurants. Newer building and the lobby was clean and nice. The hallways were very clean and the room was great--comfortable beds, plenty of good pillows and a clean, bright bathroom. Typical hotel breakfast, but it was good with many options and everything was clean. Definitely would recommend this to friends and family who needed to stay in the area.
- Barry (10/5): - Nice hotel. Awesome staff. Very easy check in and check out. Breakfast was delicious. My two kids loved the pool and the hotel. Thank you for an awesome stay.
- Cristian (9/5): Superb -
- sudheer (8/5): - Close to highway exits, clean and good, breakfast is limited but overall great ambiance and rooms. Rate is little high
- Margaret (10/5): Exceptional - Great location. Beautiful hotel. The room was so big,it was clean. The bed was comfortable. Shower was great,lots of hot water.
- Jennifer (6/5): - The front desk staff was very kind and pleasant. However the breakfast selection was bad. No milk for cereal or coffee multiple days in a row, pancake machine broken. The staff all seemed to hate their jobs and were annoyed when asked for help and kept complaining about everything. Room itself smelled like cigarette smoke and had a broken tub stopper and the sink in the living room was not sealed in the bar and the cabinets were all crooked and not wiped off. The linens and pillows were clean and the pool and workout area were also clean.
- vanessa (10/5): - It’s a wonderful stay not like super fancy but clean and beds were wonderful
- John (6/5): - The bed mattress closest to the window in room 103 isn't comfortable. It feels Iike the top part of the mattress is crushed down from people sitting on it too much
- Natasha (8/5): Would stay again - Excellent breakfast. Friendly staff. Son liked the pool. When we first arrived the hallway smelled like marijuana. The pool could open a little earlier. There was one single hair in our shower. Beds were a little firm so my liking.
- David (10/5): - Wonderful service, nice room, delicious breakfast.
- Rogelio (10/5): - Great place to stay.
- Steven (10/5): Exceptional -
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