Courtyard by Marriott Niagara Falls, USA
Location: 900 Buffalo Avenue, Niagara Falls, us
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Convenient Location
Located just 1.6 km from the stunning Niagara Falls State Park, Courtyard by Marriott Niagara Falls USA offers easy access to Downtown Niagara Falls. Explore the beauty of the falls and enjoy the vibrant city atmosphere at your doorstep.
Modern Amenities
Experience comfort and convenience in every room with a mini-fridge, microwave, flat-screen TV, and complimentary WiFi. Relax in the heated indoor saltwater pool or stay active at the fitness centre. The 24-hour front desk is always ready to assist you during your stay.
Nearby Attractions
Discover popular landmarks such as the Conference and Event Center Niagara Falls and Rainbow Bridge within walking distance. With airports just a short drive away, your travel plans are made easy. Book your stay now at Courtyard by Marriott Niagara Falls USA for a memorable experience.
Important Information
Policies
Check-in: 04:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Terrace
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Car hire
- Non-smoking throughout
- Shared lounge/TV area
- Wheelchair accessible
- Allergy-free room
- Public transport tickets
- Lower bathroom sink
- Outdoor furniture
- Visual aids: Braille
- Auditory guidance
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Food delivered to guest room
- Face masks for guests available
- Delivered food - securely covered
- Key card access
- Happy hour
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Access to nearby indoor pool
- Golfing on site
- Self parking (surcharge)
- Fitness facilities (surcharge)
- Internet access
- Reception hall
- Secured parking
- Swimming nearby
- Bicycle-friendly property
- Charcoal grill
- Bulk dispenser for toiletries
Rooms Available
-
King Room with Roll-In Shower and Sofa Bed - Mobility Access/Hearing Accessible
The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Hearing accessible
-
King Room with Sofa Bed
The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
-
King Room with Sofa Bed - Hearing Accessible
The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Hearing accessible
-
Queen Room with Two Queen Beds - Hearing Accessible
The unit offers 2 beds.
Max Occupancy: 6 (6 Adults)
- Hearing accessible
-
One-Bedroom King Suite with Sofa Bed
Max Occupancy: 5 (5 Adults)
-
King Room - Hearing Accessible
The spacious double room features a private bathroom equipped with a shower and a hairdryer. This double room provides a tea and coffee maker and a flat-screen TV with streaming services. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Alarm clock
- Coffee machine
- Linen
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Smoke alarm
- Key card access
- Hearing accessible
-
King Room
The unit has 1 bed.
Max Occupancy: 3 (3 Adults)
-
Studio, Multiple Beds
2 Queen Beds and 1 Double Sofa Bed
400 sq feet
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 42-inch LED TV with premium channels and Netflix
Food & Drink - Mini-fridge, microwave, and coffee/tea maker
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and phone
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Low-height electrical outlets in bathroom
Eco-friendly - Energy-saving switches and recycling bin
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Bathroom grab bars
- Smart TV
- Soap
- Local maps
- Laptop-friendly workspace
- Restaurant dining guide
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
- Desk chair
- Energy-saving switches
-
King Room with Bathtub and Sofa Bed - Mobility Access
The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
-
Queen Room with Two Queen Beds
The unit has 2 beds.
Max Occupancy: 6 (6 Adults)
-
Studio with Two Queen Beds and Sofa Bed - Hearing Accessible
The unit offers 3 beds.
Max Occupancy: 7 (7 Adults)
- Hearing accessible
-
One-Bedroom King Suite with Sofa Bed - Hearing Accessible
Max Occupancy: 5 (5 Adults)
- Hearing accessible
-
Studio with Two Queen Beds and Sofa Bed
The unit has 3 beds.
Max Occupancy: 7 (7 Adults)
-
Queen Room with Two Queen Beds and Bathtub - Mobility Access
The unit offers 2 beds.
Max Occupancy: 6 (6 Adults)
-
Suite, 1 Bedroom
1 King Bed and 1 Double Sofa Bed
350 sq feet
Layout - Separate sitting area
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 42-inch LED TV with premium channels and Netflix
Food & Drink - Mini-fridge, microwave, and coffee/tea maker
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Free local calls, twin sofa bed, and iron/ironing board
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Low-height electrical outlets in bathroom
Eco-friendly - Energy-saving switches and recycling bin
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Toilet paper
- Sofa bed
- Shampoo
- Daily housekeeping
- Free Local calls
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Bathroom grab bars
- Smart TV
- Soap
- Local maps
- Laptop-friendly workspace
- Restaurant dining guide
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
- Desk chair
- Energy-saving switches
-
Studio, Multiple Beds (Hearing Accessible)
2 Queen Beds and 1 Double Sofa Bed
400 sq feet
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 42-inch LED TV with premium channels and Netflix
Food & Drink - Mini-fridge, microwave, and coffee/tea maker
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and phone
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Height-adjustable showerhead
Eco-friendly - Energy-saving switches and recycling bin
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Smart TV
- Soap
- Local maps
- Laptop-friendly workspace
- Restaurant dining guide
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
- Desk chair
- Energy-saving switches
-
Suite, 1 Bedroom (Hearing Accessible)
1 King Bed and 1 Double Sofa Bed
350 sq feet
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 42-inch LED TV with premium channels and Netflix
Food & Drink - Mini-fridge, microwave, and coffee/tea maker
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and phone
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Height-adjustable showerhead
Eco-friendly - Energy-saving switches and recycling bin
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Smart TV
- Soap
- Local maps
- Laptop-friendly workspace
- Restaurant dining guide
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
- Desk chair
- Energy-saving switches
-
King Room
This room has a soundproofing, mini-refrigerator, microwave and air conditioning.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Fan
- Toilet
- Microwave
- Video
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
-
Queen Room with Two Queen Beds
This room features air conditioning, a mini-refrigerator, soundproofing and a microwave.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Fan
- Toilet
- Microwave
- Video
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
-
1 Bedroom Suite, 1 King, Sofa bed, Jetted Tub
This suite has a microwave, soundproofing, a mini-refrigerator and air conditioning.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Fan
- Toilet
- Microwave
- Video
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
-
Larger Guest room, 2 Queen, Sofa bed
This suite features air conditioning, a mini-refrigerator, a microwave and soundproofing.
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Fan
- Toilet
- Microwave
- Video
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
-
Studio with Two Queen Beds and Sofa Bed - Hearing Accessible
This studio is consisted of of a flat-screen TV with streaming services and a private bathroom. The unit has 3 beds.
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Alarm clock
- Coffee machine
- Linen
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Smoke alarm
- Key card access
- Hearing accessible
-
King Room with Adapted Tub - Mobility Accessible
The spacious double room features a private bathroom equipped with a shower and a hairdryer. This double room provides a tea and coffee maker and a flat-screen TV with streaming services. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Alarm clock
- Coffee machine
- Linen
- Toilet paper
- Adapted bath
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Smoke alarm
- Key card access
-
King Room with Roll-in Shower - Mobility and Hearing Accessible
The spacious double room features a private bathroom equipped with a shower and a hairdryer. This double room provides a tea and coffee maker and a flat-screen TV with streaming services. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Alarm clock
- Coffee machine
- Linen
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Smoke alarm
- Key card access
- Hearing accessible
-
One-Bedroom King Suite with Sofa Bed and Whirlpool - Hearing Accessible
This suite includes a flat-screen TV with streaming services and a private bathroom.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Alarm clock
- Coffee machine
- Linen
- Toilet paper
- Sofa bed
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Smoke alarm
- Key card access
- Hearing accessible
-
Queen Room with Two Queen Beds - Hearing Accessible
The spacious double room features a private bathroom equipped with a shower and a hairdryer. This double room provides a tea and coffee maker and a flat-screen TV with streaming services. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Alarm clock
- Coffee machine
- Linen
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Smoke alarm
- Key card access
- Hearing accessible
-
Queen Room with Two Queen Beds and Adapted Tub - Mobility Accessible
The spacious double room features a private bathroom equipped with a shower and a hairdryer. This double room provides a tea and coffee maker and a flat-screen TV with streaming services. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Alarm clock
- Coffee machine
- Linen
- Toilet paper
- Adapted bath
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Smoke alarm
- Key card access
Guest Reviews
- Robert (10/5): -
- Ping (10/5): - 很好干净，我们早上到马上就给入住，工作人员很热情接待我们。以后还会介绍朋友过来入住。
- Angel (8/5): - Location was great and walking to the falls was nice. The construction of the new addition to the hotel.
- Sarah (10/5): -
- Charles (9/5): -
- SANTOS RIVERA (8/5): -
- Judith (10/5): - Love it large spacious room
- McKenzie (6/5): -
- Carolina (3/5): Would not stay again - The location was great for visiting Niagara Falls State Park. Aside from the staff member who checked us in (see other comments), the rest of the staff was friendly and helpful, especially Maria. The staff member (Kash or Kashi) who registered us was a rude chauvinist. He never said hello when we walked in; instead, he just told me to enter the credit card. When my husband noticed that the charge was $200 more than we expected, I explained that we had made the reservations at a lower rate through booking.com. The staff member then told me twice "you're not understanding me, it's not in our system." After he spoke with a supervisor, he said that he found it and that they had just switched to a new system two days before. By then, we had been on the phone with booking.com customer support and had been delayed in checking in to the hotel. My husband and I were appalled that a male staff member would blame a female guest, twice, for not understanding him when he was the one who didn't know how to work a new system. The staff member never apologized or took responsibility for his own behavior. This combination of lack of professionalism, customer service, and just basic human courtesy and responsibility was the worst hotel experience that I've ever had when checking in to a hotel. I cannot in good conscience recommend this hotel to any other female travelers who may encouter this staff member. On top of that, we couldn't adjust the temperature in our room and the staff provided us with a space heater.
- R (5/5): -
- JAYANTI (3/5): We entered the reception to a dirty entrance a very cold feel n felt very isolated scary. - The reception was dirty looked very cold felt like ghost town, no warm feeling to the place carpets had dirty marks . would not stay here again. Make the place feel a warm look clean floor, all the floors are sticky.
- Philip (8/5): -
- LUIS (9/5): -
- Catenna (10/5): Nice , clean , friendly - Perfect location for visiting the falls
- Vinica (7/5): -
- Mary (5/5): -
- Hsieh (9/5): -
- Vivek (5/5): - Rooms were good, but they have construction going on, which is disturbing and unpleasant to look. Sounds all around. Breakfast menu is limited and not great. But the staff at Bistro are wonderful and helpful. Breakfast, amenities, facilities.
- Hedva (8/5): -
- Sam (8/5): - Hotel was great. Quite comfortable. Food/Bar is overpriced. There was some sort of column next to the bed you had to negotiate around
- Cornelia (8/5): -
- Raushangul (9/5): - I liked everything, just waited for the breakfast as in other hotels, however it was ok.
- Kirankumar (9/5): -
- Lauri (10/5): - Quiet and very clean, updated Even had laundry area. While they remodel parking is across the street while a little less convenient not terrible Nice staff Would stay here again
- Mounik (2/5): - Not clen room, its actually wet all the carpet we felt like its wet. Clogged sink in the restroom, also not cleaned toilet bowl. Overall room cleanliness is not good. They do charge for parking front of the hotel is in under construction.
- Kathrina (4/5): Overall, very poor cleanliness-wise, the flooring was very sticky, and the mop they used probably was not properly clean - Overall very poor service. The staff were not very aware of who to accommodate first among the customers in line, they kept us waiting for more than 30 minutes.
- Christine (10/5): - The room was spacious, comfortable and had all extras needed. Staff were helpful, and breakfast was good
- Mark (8/5): - parking was across the street and $10 a night
- Stephanie (8/5): -
- Nataliia (10/5): -
- Muhammad (6/5): -
- Gitta M (2/5): - I would not recommend staying at the Courtyard by Marriott Niagara Falls. We were very disappointed with our experience. First, the hotel has no nearbyparking(parking is across the hotel due to construction), which is extremely inconvenient for guests. On top of that, there was no courtesy water provided in the room (1st time that hotel don’t have a courtesy water ever)— a small gesture that could have at least made up for the parking inconvenience. The restaurant inside the hotel closes early, and there are no nearby shops or conveniences around, leaving guests with few options. To make matters worse, the night staff(front desk) was rude and unhelpful. Overall, this hotel did not live up to Marriott’s standards, and I would warn others to look elsewhere for a more comfortable and welcoming stay.
- Jayendrasinh (8/5): - Staff is good and friendly , property is not cleaned enough
- Rita (10/5): - The staff is great here. The food, drinks and coffee options were great. We washed clothes on the 2nd floor and it was easy and the machines worked well. Beds were comfortable and the water pressure was on point.
- Aman (6/5): -
- Duane (10/5): - The staff and facility were GREAT!
- Swati (4/5): Not value for money - Location Cleanliness
- North (10/5): -
- Shirley (10/5): - The tv didn't work but we were complimented a delicious breakfast for that.
- Jeannette (10/5): - Everything was so good
- hunaidah (5/5): It was ok. - Location Room was not cleaned when requested. Temperature settings in the room were difficult to control. Renovations onsite and nails in the parking lot.
- Jonathan (8/5): - Clean property, pet friendly, currently under construction
- Andriy (8/5): Ok - The location of the hotel was good. The staff were very nice and helpful. The room was not clean...
- Ashley (8/5): -
- Antonie (10/5): - This place has some construction on the front gate, a bit old building, hopefully Marriot makes it look pretty soon.
- Said (4/5): -
- Desiree (10/5): - We really wnjoyed our stay . Falls were within walking distance and it was just beautiful
- Marygrace (6/5): - It is not a 2 min walk as stated in view of property, probably a 15 min walk to Niagara state park
- Monesh (7/5): -
- Rohit (6/5): - Cleanliness and linens were lacking. The pillows were very old and not in good condition. I usually trust Courtyard standards, but this visit did not meet Marriott expectations. I am disappointed.
- David (3/5): Ghetto fabulous - Location was convient. Parking was supposedly 10$ which the listing didnt claim. My room had a blood smear on the bathroom door right when I walked in. Disgusting. Also the "upgraded" a/c unit hardly allows you to lower the temperature. Lowest you could set the room for was 67 and its a vented system so it was not powerful at all. Would not recommend this hotel
- Consuelo (8/5): Overall it went well - The place was clean and comfortable The people at the caffe-bar were inexperienced and service took too long with poor quality. They tried to do the best they could.
- jerry (2/5): - This place is a dump, construction going on. inside the hotel looks like they don’t take care of too much. weeds growing all over the place, garbage cans full of garbage . Staff is pretty nice Outside and some stuff inside are awful I left a day early.
- Karen (10/5): - The property is under construction but it didn’t affect our stay. When I checked in Tameka was very friendly and knowledgeable about the area. She was very helpful.
- david (3/5): -
- Christine (4/5): - The staff here were absolutely amazing! They were very helpful and friendly. Now for the hotel itself, it was very outdated and kinda dirty. The wallpaper in the bathroom was all stained bright green, and the door didn’t lock. The pull out couch mattress was so old and dirty, it should’ve been replaced years ago. None of the lights worked on the one side of the room. The ice machine didn’t work on our floor so if we needed ice we had to walk downstairs and ask the front desk. The pool was tiny and dirty! The hotel itself was just an all around disappointment, I expected more from a Courtyard Marriott
- eduard (8/5): - The rooms where great the outside area was under going construction
- Jeiny (10/5): -
- Andrea (9/5): It was a great stay! - The lobby was beautiful, the room was excellent, spacious and beautiful. We were 5 people (grandparents + my husband and I + our daughter) two queen beds + sofa bed. They have gym, pool a Starbucks and family games in the lobby The indoor pool had a strong smell and it was really hot, no air
- Erick (7/5): - For breakfast totally sucks I paid extra for it was not very impressed
- Dinesh (2/5): - DO NOT STAY at this property. Service is worst. Rooms were dirty. There are many good hotels near the fall and I recommend to book those.
- Puente (3/5): Hotel is rundown and short staffed and had to go get towels for second day and TV didn’t work and the girls at the front - I didn’t like the location at all. Hotel was being renovated. Had to park across the street and the surrounding area was ghetto Very run down. Under construction. Nothing like it looks in the online pictures
- Srikanth (4/5): - The rooms had a pungent smell . The property is dated and the bathroom toilet seat is unstable.
- Shraddha (2/5): - there was no exhaust fan in the bathroom made the floor so dirty. i asked for room service they just did bathroom cleaning beding was not even touched nothing else is done in the name of room service.. it was pathetic experience
- Roman (2/5): - Failed to notify of construction at hotel, poor cleanliness of room.
- Bhakta Ranjan (2/5): - I was disappointed with my stay. The exhaust fan in the bathroom wasn’t working, which caused the floor to stay damp and slippery—posing a safety risk. Despite multiple requests, the body wash bottle was never refilled. Overall, the bathroom conditions made the stay uncomfortable and below expectations.
- MIGUEL (10/5): - Perfecto
- Vyas (9/5): - The room is excellent and the lobby is spacious to hangout. The receptions is very welcoming and helpful. However, the lady (black) in the cafeteria is not that friendly. The cafeteria lady staff am not sure about her name.
- jeffrey (6/5): - The ice machine was broken the entire week we stayed. The staff told us it was going to be fixed which it never was. The main parking area got closed off for painting I believe so everyone had to park across the street with no cross walk. The parking lot maintenance never happened though while we were there. I have stayed at many Marriott properties in different states, and this one was by far the worst and is in need of updates. Some of the staff was very helpful but I think some things were just out of their control. The hotel was also the furthest from the Falls, so we still had to drive everywhere.
- Susan (2/5): - Staff was friendly. Place looked industrial in location and exterior. Exposed pillars. Crap in the corners (dust, bugs) in public areas. Expensive food. Sweaty eggs. No diet Pepsi. Slow or broken ice machines. No fan. Could not access open pool without staff. Limited fitness room without wipes or a fan. Out of lots of breakfast items. Felt like a cheap motel with a shiney expensive food counter. Hard bed. Depressing. But nice people working in a crappy hotel. You shouldn't feel bad for the staff -;but I did. All guests looked like "we have made a mistake".
- Tonya (10/5): - The room was nice, spacious and clean. Perfect location. The bed was comfortable enough pillows which were comfy also. The hotel was quiet at night and the room got nice and dark at night.
- Ket Vui (10/5): - The check-in staffs were very accommodating despite error in reservation through Expedia.
- Paula (8/5): - This was adequate for my purposes. I only stayed for one night but the staff was helpful and welcoming.
- Tobias (9/5): -
- Lana Vidic (4/5): -
- Angela (10/5): - Nice place to stay. Everything was clean and staff was very nice and helpful. Would stay here again.
- Samantha (6/5): - This hotel was located slightly outside of the Niagara Falls Park and away from most restaurants. A car was essential to visiting the park. We arrived early and checked our bags. Unfortunately, one bag contained a CPAP machine and the bag leaked most of our bags. According to my aunt, she had informed the staff to take care with this bag. With that said, I found the staff was generally kind and welcoming. An additional staff member may be helpful. The hotel appeared dingy in some spots with general wear and tear. The historical pictures were a good decor touch. Hopefully, the hotel will replace the drapes and carpet. The suite was not anything special. The pull out bed was flimsy. The room was missing a trash can and did not have reliable wifi. Due to security, a staff member had to let guest into the pool. Two members of our party had the chicken wings. I am told they were burnt and missed dipping sauce. I'm not sure if I could recommend this hotel.
- Jourdon (10/5): Niagara Falls stay - My girlfriend and I were traveling back to the Boston area with a new bike. We needed either space in our room to store bike or we were offered office storage, and we were kindly given a bigger room to accommodate space needed. The fitness area was very clean, there wasnt much to it but it did have free weights and an adjustable bench. I did bring my TRX, although there wasnt a pullup bar or an overhead anchor for it. There was also a pool that was also very clean, but I didnt use it. The bed and pillows were very comfortable and our stay was quiet. Would reccomend!
- Dilbagh (2/5): - There are bugs on bedsheet
- Piyanuch (10/5): - Informative, willing to help, and kind welcome.
- KALIFHA (7/5): - Very modern and comfy Too far from the main attractions. The bed sheets were very worn out looking.
- Randy (2/5): - Rude staff. Nobody around. No coffee in lobby in am.
- Vitaliia (8/5): -
- Gustavo (10/5): - Location and Hospitality
- Denise (2/5): - The quality at the location was way below what I expect from a Marriott. Terrible tv reception and location was not very clean. Advertised soundproof rooms. But that was clearly untrue. It was very noisy. Slamming doors and kids running through the halls late at night. .
- Dany (3/5): - Overall quite area Door lock gave us trouble. It took a while to change the batteries and fix it. No complimentary breakfast
- Kristin (8/5): - Very clean rooms and polite staff. My only complaint about this place was that they need to consider adding a complimentary breakfast and coffee. They do advertise that breakfast is not free but that there is an onsite "restaurant". This is not entirely true however as it is a glorified Starbucks that had only 1 person working in the front both mornings we were there. The line for a cup of coffee in the morning was insane. Also, the coffee shop is closed after breakfast until dinner at 5 so if you think you'll be able to get a cup of afternoon coffee, you would be wrong as they don't even have complimentary coffee or hot water or anything available. I feel like this is generally pretty standard for most hotels so this was quite disappointing.
- Georgia F (10/5): - This property was clean, quiet and updated. We were able to walk to all the US Niagara Falls park activities and to restaurants.
- Hari (10/5): -
- Lori (10/5): - Nice friendly staff.
- Soumitro (8/5): - Overall great property, per standards of Marriott
- Schley (9/5): -
- Madan Mohan (10/5): - Great experience
- Usamah (10/5): - Good
- Higley (10/5): Quiet, in house restaurant, pool, gym - Close to tons of activities
- Linda (10/5): - Property was clean and service was friendly
- barbara (8/5): - Location to Falls is great
- Maria De Jesus (8/5): -
- Gale (8/5): - Good breakfast, nice and helpful people at the desk. Very nice room, the bed was cozy and comfortable. Great view of the Niagra River! There were no coffee pods or tea bags in the room. We had to go to the desk to get one. The body wash dispenser was completely empty, but we had brought our own soap. Maybe a bit more attention to detail is warranted. Otherwise, all was well.
- Adnan (4/5): - -
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