Holiday Inn Hotel & Suites - Mount Pleasant by IHG
Location: 5280 East Pickard Street, Mount Pleasant, us
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Heated Indoor Pool and On-Site Restaurant
Holiday Inn Hotel & Suites – Mount Pleasant, just 3 miles from Central Michigan University, offers a relaxing stay with a heated indoor pool and an on-site restaurant and bar. Enjoy American fare at Toast to Toast café for breakfast and dinner.
Comfortable Guest Rooms with Premium Amenities
Each room at Mount Pleasant Holiday Inn & Suites features a flat-screen HDTV, microwave, and refrigerator. Upgrade to a room with a separate living area and sofa bed for extra comfort.
Convenient Facilities and Nearby Attractions
Stay productive with a 24-hour fitness center and business center offering printing services. Explore nearby attractions like Soaring Eagle Casino and Pleasant Hills Golf Club, both just a short drive away.
Book your stay at Holiday Inn Hotel & Suites – Mount Pleasant for a memorable experience!
Important Information
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Facilities for disabled guests
- Packed lunches
- Non-smoking throughout
- Shared lounge/TV area
- Wheelchair accessible
- Kid meals
- Heated pool
- Lower bathroom sink
- Outdoor furniture
- Coffee Shop on site
- Fruits
- Shallow end
- Visual aids: Braille
- Fire extinguishers
- Smoke alarms
- Security alarm
- Key card access
- Happy hour
- ATM/banking
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Snack bar/deli
- Access to nearby indoor pool
- Self parking (surcharge)
- Pool sun loungers
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Reception hall
- Secured parking
- Swimming nearby
- Vegetarian menu options available
- Bulk dispenser for toiletries
Rooms Available
-
Suite, 1 Bedroom
2 Queen Beds and 1 Double Sofa Bed
300 sq feet
Layout - Bedroom and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 45-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, double sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Need to Know - No rollaway/extra beds available
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Sofa bed
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillowtop mattress
- Room and bed type depend on availability check-in
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
-
Standard Room, Multiple Beds
1 King Bed and 1 Twin Trundle Bed
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 45-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillowtop mattress
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
-
Premium Room, 2 Queen Beds
2 Queen Beds
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 45-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillowtop mattress
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
-
Suite, 1 Bedroom
1 King Bed and 1 Double Sofa Bed
300 sq feet
Layout - Bedroom, living room, and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 45-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, double sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Lever door handles
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Sofa bed
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillowtop mattress
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Lever door handles
-
Suite, 1 Bedroom
2 Queen Beds
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 45-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Need to Know - No rollaway/extra beds available
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillowtop mattress
- Room and bed type depend on availability check-in
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
-
Suite, 1 Bedroom
1 King Bed
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 45-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 5 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillowtop mattress
- Room and bed type depend on availability check-in
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
-
Standard Room, Multiple Beds
1 King Bed and 1 Twin Trundle Bed
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 45-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 5 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillowtop mattress
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
-
Triple Room - Non-Smoking
The triple room features air conditioning and tumble dryer. The unit has 1 bed.
Max Occupancy: 4 (4 Adults)
- Air conditioning
- Tumble dryer
- Trash cans
-
One-Bedroom King Suite with Sofa Bed
This spacious suite features a separate living room with a sofa bed and an oversize lounge chair. A wet bar and 2 flat-screen TVs are also provided.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Sofa
- Alarm clock
- Tumble dryer
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Mobile hotspot device
- Smoke alarm
- Key access
- Key card access
-
Feature Suite - Non-Smoking
This spacious suite features a separate living room with a sofa bed and an oversize lounge chair. A wet bar and 2 flat-screen TVs are also provided.
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Sofa
- Alarm clock
- Tumble dryer
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Mobile hotspot device
- Smoke alarm
- Key access
- Key card access
-
King Room - Hearing Accessible/Non-Smoking
This room offers hearing-accessible amenities, including a visual alarm system and notification devices for the doorbell, door knock and incoming telephone calls.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Tumble dryer
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Mobile hotspot device
- Smoke alarm
- Key access
- Key card access
- Hearing accessible
-
King Suite with Roll-in Shower - Mobility Access
This room offers handicap-accessible amenities, including an adapted bathroom with a roll-in shower, raised toilet and safety grab bars.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Tumble dryer
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Adapted bath
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Mobile hotspot device
- Smoke alarm
- Key access
- Key card access
-
Room with Two Beds - Hearing Accessible - Non-Smoking
This room offers hearing-accessible amenities, including a visual alarm system and notification devices for the doorbell, door knock and incoming telephone calls.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Tumble dryer
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Mobile hotspot device
- Smoke alarm
- Key access
- Key card access
- Hearing accessible
-
King Room - Mobility Access Tub - Non-Smoking
The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room provides a wardrobe, tumble dryer, a carpeted floor, a flat-screen TV, as well as city views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Tumble dryer
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Shower chair
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Mobile hotspot device
- Smoke alarm
- Key access
- Key card access
-
Standard Queen Room with Two Queen Beds and Mobility Accessible Tub
The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Tumble dryer
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Adapted bath
- Shower chair
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Mobile hotspot device
- Smoke alarm
- Key access
- Key card access
-
King Suite - Communication Accessible
The suite offers air conditioning and tumble dryer. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Air conditioning
- Tumble dryer
- Trash cans
- Hearing accessible
-
King Suite with Disability Access and Bathtub - Non Smoking
The suite features air conditioning and tumble dryer. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Air conditioning
- Tumble dryer
- Trash cans
-
Standard King Room with Sofa Bed
The spacious double room provides air conditioning, tumble dryer and a sofa. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Air conditioning
- Sofa
- Tumble dryer
- Trash cans
-
King Room with Roll-Away Bed - Non-Smoking
The double room offers air conditioning and tumble dryer. The unit offers 1 bed.
Max Occupancy: 5 (4 Adults)
- Air conditioning
- Tumble dryer
- Trash cans
-
Standard King Room
This room includes a work desk with an ergonomic chair and a plush lounge chair.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Tumble dryer
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Mobile hotspot device
- Smoke alarm
- Key access
- Key card access
-
Standard Queen Room with Two Queen Beds
This room includes a work desk with an ergonomic chair and a plush lounge chair.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Interconnected room(s) available
- Alarm clock
- Tumble dryer
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Mobile hotspot device
- Smoke alarm
- Key access
- Key card access
-
Standard Room
This room includes a work desk with an ergonomic chair and a plush lounge chair.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Tumble dryer
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Mobile hotspot device
- Smoke alarm
- Key access
- Key card access
Guest Reviews
- Jonathan (8/5): -
- Tremaine (10/5): - The room was clean checking in an out was smooth staff were really nice Id like to have a room with a bathtub
- Douglas (9/5): Great - Large, clean spacious room The room door closer was way too hard to open I don’t believe that the two adjustment set screws were ever adjusted for the swing and the door close. I know that is a lot of doors but if they all might be that way!
- Amanda (10/5): - Clean N/A
- Amanda (8/5): Overall a nice place to stay staff was friendly. - Location was good. The staff was great! I especially liled being greeted every morning when i went to the lobby. The cost of breakfast was too high. I bar closed too early and i think the fitness center needed cleaned better ( making sure there is sanitizing wipes available for equipment)
- Linda (10/5): - The staff are very friendly and everyone is helpful. Every single staff member greeted us with a smile, even in passing, or getting on or off the elevator, or just walking into the building. Would like to have Complimentary breakfast
- Karen (10/5): -
- Patti (10/5): -
- sonya (8/5): -
- Tremaine (10/5): - The lady at the front desk was super nice and helpful had a smile on her face the whole time The bed was a little firm but that was about it
- courtney (5/5): - The location was close to where we needed to be. The fees and overall charge for the room. Never have I ever been charged for a rollaway bed. And they wouldn’t offer a discount considering we had an extra child with us.
- Isaias (10/5): -
- Debbie (10/5): We had the best stay! Stayed there for my daughter’s graduation from CMU we had a great experience - Everything
- Jessica (10/5): - Everything here is amazing, we stay here whenever we come to Mt Pleasant!!!!!
- Alexandria (10/5): -
- James (10/5): Quick and convenient location to CMU campus - Easy access N/A
- Marcy (10/5): Would stay again when going this way. - Good location, clean, bed was great. Had a full bar with menu. That was nice. Staff was friendly. Breakfast is not included. $12.99 for breakfast buffet is a little much.
- Matthew (9/5): - The price thru Booking.com ending up more than $40 higher than hotel price and they couldn't adjust the price. Very disappointing
- Jason (9/5): -
- Javonnia (10/5): Customer service 20 stars - It was warm and welcoming It was clean
- Andrew (9/5): Overall great place - Very nice and helpful staff. Went out of the way to make the stay pleasant
- Melissa (10/5): -
- Jason (1/5): Horrible! - Location. Bed was dirty. Neighbor screaming at 4:30 am. Horrible experience.
- Matondo (8/5): -
- Bernice (8/5): It was fine except the charge for the buffet - It was great food.. what happened to complementary continental breakfast?? It was all very good
- S Mahoney (9/5): Very good stay. - Very clean property. Staff was very helpful and engaging upon arrival. Our room on the 3rd floor was very nice. We had a comfortable king bed. Plenty of parking. Checkout was quick. We did not purchase/utilize the breakfast. The overnight rate was a good value. It was our first time staying at this property in Mt. Pleasant. The property is close to the freeway. Dining options are fairly close to the hotel and the casino is also a very short drive away. Could have used another regular coffee kcup in our room, but we really don't have any complaints.
- Rodolfo (10/5): -
- Mary (10/5): -
- Mark (10/5): Great stay - We were welcomed with a smile for check in. We also requested a top floor and we received that as well. Very clean and very welcoming hotel. The pillows where not the best.
- Sharon (10/5): - The room was wonderful very clean and a comfortable bed.. good location close to everything. When we checked in I believe his name was Jason was helping us and I made a comment I thought I rented a king suite and he promptly said to me...well ya didnt....very rude and snappy. Just rude
- Kyle (10/5): -
- Carole (10/5): Love this place! - Comfort & friendliness N/a
- Susanne (9/5): -
- Thomas (9/5): -
- Kenneth (10/5): - Generally a good experience!
- Curie (9/5): -
- Kierin (10/5): - Love to stay here when we come to town.
- Aiden (10/5): - Would recommend for short or even long stays.
- Lora (6/5): - It was close to where we were going, big walk in shower and the bed was comfortable. Had to pay for breakfast and the bathroom doors in the rooms are awful! They are heavy and they slam shut, they do not stay open. There was a huge stain on the shower floor and I had to run the shower for 20 min to get hot water.
- Tracy (8/5): - Nice comfy
- Jeff (10/5): -
- Linda (10/5): - Great stay.
- Deborah (10/5): -
- tarika (10/5): Awesome - Everything Nothing
- Tammy (10/5): - Nice
- Raji (6/5): - The hotel is very clean , staff are very efficient but the lack of basic amenities of Hot water & weak water pressure was surprising. First time we experienced that.
- Tim (10/5): -
- Leslie (10/5): -
- Randolph (10/5): - Very enjoyable
- Michael (5/5): Not worth the price. - The bed. The cold showers.
- Cynthia (10/5): - Love the location and the staff was very friendly
- Kimberly (10/5): - Was a very nice stay here, very clean and comfortable bed! The bathroom was spacious and perfect for getting ready before an event. Enjoyed the location—close to our event and plenty of great restaurants and stores nearby. All employees were very courteous and had great customer service. Would stay again!
- DOna (10/5): Best spot to relax - Everything was nice and clean.
- Melissa (10/5): Nice - Quick trip. Nice clean hotel. Staff very nice.
- Kalaiya (10/5): - restaurant in hotel!!!
- Ann (6/5): - The room itself was nice however the pool had black on the bottom and looked horrible so the 10 who stayed there could not go swiimming
- Vernell (8/5): - I didn’t have any food
- Hollie (10/5): - We had an amazing trip! The hotel and its room was so nice!
- Rita (10/5): - The staff was great
- Janet K (10/5): An excellent stay! - The breakfast was more than expected. The bed was super comfortable but a little high for short people. I'd take a folding stool next time. Excellent staff. Everyone was so friendly and helpful. They helped us get a cab when needed which was an excellent way to go to nighttime events. We highly recommend!
- Nicole (10/5): Alles Bestens - Wir hatten ein Standardzimmer gebucht. Weil im Zimmer ein schlechter, starker Geruch war, haben wir um ein anderes Zimmer gebeten. Die Dame an der Rezeption war sehr freundlich und hat uns ein neues Zimmer gegeben. Weil es kein freies mehr in unserer Kategorie gab, hat sie uns eine Suite gegeben. Herzlichen Dank dafür. Alles war bestens.
- Amy (5/5): - Very clean. Check in staff was great and the amenities were great. Bar staff was great. Very loud people above us and the night staff did nothing to correct it.
- Bosak (8/5): -
- Heidi (10/5): - Great place to stay. Would highly recommend anyone staying here
- chad (9/5): -
- David (10/5): Exceptional -
- Jackie (10/5): Exceptional -
- Amy (2/5): Filthy - Hilton was previously known for quality, specifically clean rooms. I had never stayed at a Hilton Spark hotel and I never will again. Upon check in, I immediately noticed chipped and peeling paint, the elevator sounded like it had mechanical problems, and the hallways were not air conditioned at the end of July. Upon entry into our room, we were overtaken by a strong cigarette smoke odor. I called the front desk and asked to change rooms and was told there were no other rooms available. I asked to be refunded and was told that it was not possible. The bathroom was dirty, indicative of dries buggers on the wall and hairs in the shower. Overall this place is deteriorating, mismanaged, and filty.
- Kylie (10/5): - Very nice looking and clean
- Tonya (2/5): - I booked this property to go on a surprise trip with my husband. The hotel called me the day before arrival and said that if I didn’t pay in full by 6 pm that night they would cancel me. Unfortunately, I was at work at the time. I did not get the message until 8 pm. So I call the resort and tell them that at the time I booked you guys said I pay at the property. They said they don’t go by that. That corporate wants it paid in full and they said they don’t know why your company would even say that. So my whole vacation was ruined.
- Lisa (9/5): Superb - I thought breakfast should be included. It was an extra charge so we ate at IHOP across the street.
- Patricia (10/5): - Awesome breakfast!
- Robert (4/5): - Not having a working A/C in the room made for a terrible night. Everything else was good.
- David (8/5): - I really didn't like the breakfast in the restaurant. I had to wait on everything and no one around to help you.
- Aaron (10/5): - great
- Karen (4/5): Miserable from check in to check out. - No breakfast included on the price. You could purchase for $14 per person, so we opted For IHop across the street. We booked a standard room with queen beds. When we checked in, the agent said sorry I have given the last of those rooms away. He offered us a king bed with a pull out sofa or a rollaway for an extra $15. Haven’t slept with a family member in 30 years but we did tonight. Who wants to sleep on a pull out sofa with that bar in your back all night! Told me if I wanted to complain contact the third party that we booked through, there was nothing he was going to do. Ride on every level.
- Jasmine (10/5): EXCELLENT STAY - Rated 20 on a 10-or scale. - EVERYTHING but most of all the STAFF !!! Aubrey, Eve & Alyssa at the front desk were absolutely phenomenal and couldn’t have gone any further to make our stay comfortable. This was not a planned stay. However, our car broke down and was towed to an auto shop in this town. We arrived in a tow truck at the front door & they went above & beyond to make our stay comfortable with their kindness & empathy. Other than that this was one of the nicest Holiday Inn’s we’ve stayed at. Very clean, nicely sized rooms, the cabinetry was lovely, bathrooms were spacious and very clean. But the people, oh - the people that’s what made all the difference. Superb customer service Aubrey, Alyssa & Eve. Thank you. Not a thing.
- amy (8/5): - It was a great stay except we had to call to get towel because they never cleaned and restocked our room until we asked them to
- Julie (10/5): - Room was clen and quite. Housekeeping told us they would be back in 1 hour and never did so 2nd night room was not cleaned
- Cynthia (10/5): - Quiet peaceful clean
- Tangela (10/5): - Amazing stay, very comfortable and nice
- Cynthia (10/5): - Very clean and very polite staff and quiet.
- David (10/5): Exceptional -
- Verified traveler (8/5): - Casino night
- mercedes (10/5): - Amazing staff . Clean , welcoming.
- Donna (10/5): Getaway - Good
- Kenneth (8/5): - Clean, well maintained
- Tracie (9/5): Superb - Clean and close to everything. No free breakfast on site
- Jill (10/5): - This was close to my son's house, where I can stay and not upset the household. I was clean, and the desk lady was so helpful.
- Jeremy (8/5): Very good -
- Verified traveler (10/5): Always Clean! - I always stay here when traveling to Mt. Pleasant. Clean, convenient, and consistent.
- Dorothy (10/5): - Relaxing and comfortable
- Tracy (10/5): - Clean and comfortable. Staff were very nice. Good breakfast.
- Melanie (10/5): - Everything was great!
- Benjamin (10/5): - Very nice place
- karensC5708UN (10/5): We'll be back! - Clean, fresh, comfortable. Nice shower, comfotable king bed. Microwave, fridge, coffee, all clean. Room amenities all looked modern and brand new. We should have asked for extra towels and will do so next time. Excellent value. We'll be back.
- Hilary (10/5): - Clean and easy
- Duke (10/5): Exceptional - Location, Staff, Food service, Quality of the room, and the Pool and Fitness room were all very good.
- SUZANNE (10/5): - Hotel is nice abd ib a convenient area. Would stay here again. I would suggest that the heater be kept on in pool during May
- Shawntez (10/5): Peaceful an Clean - Everything was Clean
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