Hotelito del Mar
Location: 20 Avenida Norte con Calle 42, Playa del Carmen, QROO, 77710, Playa del Carmen, MX
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Outdoor Pool and Terrace
Enjoy leisure time by taking a dip in the outdoor pool or embracing the scenic view from the terrace.
Poolside Bar for Relaxation
Unwind after a long day with a refreshing drink at the poolside bar, perfect for a relaxing evening.
Convenient Amenities
Benefit from services like a 24-hour front desk, luggage storage, and safe deposit boxes for a worry-free stay.
Immerse yourself in the vibrant surroundings of Playa del Carmen at Hotelito del Mar. Book now to experience the perfect blend of comfort and convenience.
Important Information
- This property caters to LGBTQ+ guests.
- Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
- The property is professionally cleaned.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Policies
Check-in: 03:00 PM - 10:00 PM
Check-out: 12:00 PM
Instructions: Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Free breakfast
- Proposal/romance packages available
- Free WiFi
- 24-hour front desk
- Terrace
- Luggage storage
- Continental breakfast
- Concierge service
- Elevator
- Free breakfast
- Safe-deposit box at front desk
- Smoke-free property
- Pool umbrellas
- Tours/ticket assistance
- Pool sun loungers
- Free continental breakfast
- Mosquito nets
- Proposal/romance packages available
Rooms Available
-
Executive Studio Suite
1 King Bed
269-sq-foot room with city views
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with digital channels
Sleep - Select Comfort bed, premium bedding, and bed sheets
Bathroom - Designer toiletries and a shower with a rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Private bathroom
- Wardrobe or closet
- Toilet paper
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Designer toiletries
- Premium bedding
- Free WiFi
- Sleep Number by Select Comfort mattress
- Rainfall showerhead
- Bedsheets provided
- Soap
- Guidebooks or recommendations
- Laptop-friendly workspace
-
Family Studio Suite, 2 Bedrooms, Connecting Rooms
1 King Bed and 1 Queen Bed
474-sq-foot soundproofed room with a balcony/patio
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with digital channels
Food & Drink - Dining table
Sleep - Select Comfort bed, premium bedding, and bed sheets
Bathroom - Designer toiletries and a shower with a rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Private bathroom
- Wardrobe or closet
- Dining table
- Toilet paper
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Designer toiletries
- Premium bedding
- Free WiFi
- Sleep Number by Select Comfort mattress
- Rainfall showerhead
- Balcony or patio
- Bedsheets provided
- Soap
- Guidebooks or recommendations
- Laptop-friendly workspace
-
Junior Studio Suite
1 King Bed and 1 Twin Sofa Bed
473 sq feet
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with digital channels
Sleep - Select Comfort bed, premium bedding, and bed sheets
Bathroom - Designer toiletries and a shower with a rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Private bathroom
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Designer toiletries
- Premium bedding
- Free WiFi
- Sleep Number by Select Comfort mattress
- Rainfall showerhead
- Bedsheets provided
- Soap
- Guidebooks or recommendations
- Laptop-friendly workspace
Guest Reviews
- Hudson (10/5): - Clean hotel , Amazing staff , the only negative point is breakfast starts at 8:30 am . Otherwise everything is fine .
- natasha_mac (10/5): Perfect centrally located hotel and really good value for money . - This is a very pleasant little hotel and for the price we got was amazing value. Everyone was very very helpful. Our first night we locked the safe and entered the incorrect number , they helped us . ( in our defence we were very jet lagged) . It’s so close to the beach about 10 mins walk, to bigger supermarkets 3/4 mins to Avenue 5 only 6/7 mins. Had great Wi-Fi and a small but nice continental breakfast included in the price. A little bit disappointing was that their pool was being renovated (so I’m sure that would be fixed soon ) . On one occasion we were allowed into the sister hotel across the road , then we couldn’t go to it the next day and we’re directed to A beach club ( terrible loud music and overpriced everything not our thing at all .) You really need access to a pool at this moment in playa del carmen because the sargassum is awful , so I hope they get the pool fixed soon. The hotel staff are really lovely and the room was so comfortable and relaxing .
- ?? (8/5): - walkable distance from 5th ave and Walmart. not too noisy to sleep at night. You’ll be able to cook simple dishes. good spot worth the money. Breakfast is very basic and will be delivered to your room.
- Angel (10/5): - Limpieza, ubicación, y trato amable
- Fernando (8/5): - Persinal muy amable ... hotel limpio .. terraza pequeña muy acogedora... desayuno precario( puede mejorarse) ..
- Elizabeth (10/5): - Las habitaciones están muy bonitas, el clima funciona muy bien. Esta cerca de la playa y la quinta.
- René (8/5): - Nice place, a little noisy around during the afternoon. Breakfast was ... not ok.
- U742IKstaceyg (10/5): A fantastic trip with my family - My family and I enjoyed a fantastic week here during our trip to Mexico from April 12th to 19th, 2025. We had a truly great time, and your staff were incredibly helpful throughout our stay. It was always a pleasure returning to our room to find it so nicely refreshed and impeccably clean, thanks to the wonderful cleaning staff. They even do towel animals like elephants, which would be a treat for kids! The rooftop pool was a lot of fun, and the location couldn't be better – it's within easy walking distance to everything we needed. Plus, having a French restaurant right next door was a bonus. We really appreciated being able to find anything extra we needed so conveniently. We are so grateful we chose to stay here. Thank you for having us
- Mathias (10/5): - We had a fantastic stay at this hotel! The staff were incredibly friendly and made me feel right at home. The location is perfect—close to the bustling 5th Avenue, yet far enough to enjoy peace and quiet. There are plenty of dining options nearby, offering great variety. Highly recommend for anyone looking for a convenient and comfortable place to stay!
- Julee (8/5): - The location is a quiet street but walkable to the beach and restaurants. The staff are nice and helpful. I especially say thank you to Sarai.
- PEDRO ANGEL (10/5): - Execelente lugar
- Ayano (10/5): - Recepcionistas eran muy amables, habitación era muy amplia y bonita. También la terraza era muy bonita, me gustó mucho.
- Lou134 (10/5): Fantastic hotel ! We will be back 10 mins walk to the beach - Fantastic little hotel - all the staff Gina Sarai victor and the cleaning girls amazing . So clean and very comfortable. One of the best hotels we have ever stayed in . We had the suite and the little kitchen and fridge freezer great . Beds comfortable and place is spotless .
- Venture366505 (10/5): Playa del carmen , hotelito del mar - The experience of the holiday over all was fantastic, and we have to thank the staff for making making so, comfortable rooms, and situated in quiet part of playa del carmen, nothing wasn’t too much to ask the staff where always there to help us, we definitely will be back, thank you again for making our holiday so amazing.
- line (10/5): - Super petit hôtel en retrait mais très facile de marche pour les restos , la plage et toutes les commodites Parfait séjour avec magnifique piscine sur le toit et très belle vue. Chambre très grande avec balcon
- María Yolanda (10/5): - El personal muy atento , las instalaciones muy buen agradable estancia
- Manuel (2/5): - There was no hotel room for us! They were fully booked and we had to look for another hotel room
- Pearl (8/5): - Junior Suite is Great for a long stay. The advertised Executive suite does not have a kitchen. That should be made clearer. Once settled in. It Felt really comfortable and private. Front desk and house keeping are very helpful. Gina especially! Overall, a very pleasant stay. I would recommend
- Luis Enrique (8/5): - El hotel en general está bonito y limpio, solo el cuarto que nos dieron (el que es pegado a la alberca) se escucha todo y cuando despertamos teníamos agua dentro del cuarto
- L9844QGmichellep (6/5): A value for money basic hotel - I guess this hotel has to be reviewed on the basis that it is a very cheap place in the middle of a very expensive town. The pros are that it is in an excellent location with large, comfortable beds, good air conditioning, a large fridge, microwave and electric hob and a lot of storage space and has friendly staff. The cons are that it is very basic in terms of facilities, the rooms are small, there is very little equipment in the kitchen and it needs a proper deep clean ( there were cobwebs, the bed head was very dusty and there was a lump of hair stuck on the back of the loo door which other reviewers have mentioned). The rooms also have very thin walls and the staff have very poor English. Also the breakfast was pretty dismal and when we had to leave early for a trip before the time when breakfast could be brought to the room, they were not willing to put it in the fridge for our return. In conclusion it was sufficient for our needs since we planned to be out for most days and it was near lots of restaurants and the beach so good value for money.
- U308UTmartinat (10/5): Thank you for an amazing stay! - We really enjoyed our stay at the Hotelito del Mar for many reasons! The rooms are very spacious so instead of a room you get a small apartment with a lovely kitchen dining area and a nice bedroom with a comfy king bed. The apartment don’t have see view but there’s a lovely palm just outside. Air conditioning works well, good size wardrobe and good bathroom. Whatever you need extra you can just ask and the staff will give it to you. We stayed 10 days but we could easily stay longer as it was super comfy. Nice to come back to our nice little apartment every day and find it clean and tidied up by the maid. I travelled with my partner and little baby and we really needed to stay in a comfortable place and it was. The staff was super friendly and helpful and always super nice with our baby girl. Especial thanks to Gina, the receptionist, she has been super professional and at the same time kind, it felt to have someone to try on for everything for our all stay. The swimming pool also is very nice but unfortunately we didn’t use it as we were very busy doing trips and going to the beach . Playa it’s a great place for that and we made the most of it. If at any time of my life we will go back to Playa we will go back to the Hotelito. It’s in quieter area of Playa and it feels super safe. Thank you again! Martina, James and little India
- Sofia (10/5): - Está en un lugar muy céntrico, accesible a pie, no tiene lugar de estacionamiento, pero las instalaciones estaban muy bien, nos gustó mucho la propiedad, todo muy limpio, nos volveríamos a hospedar ahí en un futuro 👌
- Patrina (8/5): Nice stay - Had a lovely stay at this hotel. The staff was friendly and my room was spacious. The area was walkable and safe. The only disappointment was that the pool wasn't open for the first 3 days of my trip.
- Sarah (8/5): - I loved having a fridge and it was close to the main strip of shops and beaches. The water pressure isn’t great in the shower but it’s not unusable. I’d stay here again!
- Lionel Gideon Sint (10/5): - Very kind and where there to help with anything i needed.
- Mónica Beatriz (8/5): - Excelentes e instalaciones, muy cerca de la playa de calle 38, alrededores con ambiente tranquilo, centro comercial y tiendas a solo unos minutos caminando. A considerar que se encuentra algoo retirado de la terminal de autobuses ADO y de igual forma retirado del ferrry. En general consideramos una excelente estancia, solo tuvimos inconvenientes porque no me respetaron mi reservación para 3 personas y nos mencionaron que solo era una reserva para 2 por lo que tuvimos que pagar "una persona extra" ya qué mencionan que eso ya es una situación que se debe arreglar directamente con Expedia. Por lo demás, todo bien.
- monica mireya (10/5): - Muy bien la estancia
- Lukaszp726 (6/5): Dated, not friendly place - First of all, do not understand from where are coming all those good reviews. The hotel definitely needs better maintenance, the furniture is dated, not clean, and the sofa needs profound cleaning. Hotel staff is not especially nice and welcoming. They barely respond hello to you. If you do not leave enough tips for the maid, you will not receive a proper cleaning of your room. Everything in the room is counted, starting from cutlery. Literally, if you are 2 people, you get two forks, etc. There is no bottle of water waiting for you in the room or any other courtesy. Towels - I have never experienced such low-cost, washed towels in the worst hotel I have visited in my life (after drying all the cotton stays on your skin). The main lady from reception is very gossip, so do not think is the good image for the place. Overall, we were not pleased with the stay, and we will not recommend or come back and to Playa del Carmen as this place became not friendly place for tourists.
- judith (6/5): - No tiene estacionamiento y el acceso al hotel con maletas muy reducido
- Fernando Gabriel (10/5): - Excelentes habitaciones
- Charmaine (8/5): Great place to stay. Victor is the very best! - It was great. Victor made my vacation very enjoyable. He is so very helpful and a wonderful person.
- Xiaowu (8/5): - staff communication was hard. some of them barely speak English
- Salia (8/5): - Nice hotel with the most friendliest staff beautiful rooftop with awesome view. Only 2 complaints. No chairs for balcony and the bed was uncomfortable otherwise the hotel is clean and convenient to 5th ave. The staff helped with any and everything. Everyone was friendly and pleasant.
- Jorge (10/5): - Lo bueno. Excelente el servicio por parte de todo el personal, 10 en calificación para tod@s. Las instalaciones son pequeñas pero confortables y las habitaciones muy cómodas. Lo malo. Ofrecen un desayuno continental, aceptable por el costo pero todos los días es el mismo menú, un poco de variedad podría darle la diferencia y la falta para estacionar el auto.
- Mehdi (10/5): - We enjoyed our 7 day stay in this property, everybody at front desk was helpful, the manager Mr. Elias was very professional and nice gentleman, he speaks good English and made sure we have everything we need. Also Miss Georgina, a very kind and cheerful lady always smiling and came to help when we needed something. The Studio is super clean, comes with everything you need to cook, two smart TVs and a nice little balcony. The roof top pool is very clean and very refreshing. There's also two big supermarkets nearby, a laundry room within one block, a Zumba class going on every day in the evening and is free, just ask Georgino, she'll tell you all about it. The elevator made it real easy to carry our luggage's up and down. The continental breakfast was delivered to our room every morning. Thank you everyone at Hotelito Del Mar. We definitely recommend this
- JUDITH ALAVEZ (8/5): - Muy agradable, muy atentos, bonitas instalaciones
- Don (8/5): Perfect - Lived the Mexican life for 5 weeks and this spot perfect grocery store 2 blocks away had everything that I needed
- MARCELA (10/5): Bom custo benefício - Foram muito receptivos, colocaram uma cama extra sem custo adicional. O quarto era enorme e a piscina era bem agradável no alto do prédio! O café da manhã é simples (tomei apenas uma vez pois o horário era tarde e nossos passeios eram mais cedo)
- Elizabeth (10/5): Highly recommend this lovely place! - I stayed for 3 weeks at Hotelito del Mar and highly recommend it! It’s perfect for a long term stay with kitchen and separate bedroom so it feels like an apartment. The rooftop is really nice and the staff were lovely. I wanted to be away from the busy centro so I really liked the location. Great stay!
- Regiane (10/5): Muito bom!! Simples e aconchegante - Muito bom o espaço, bem tranquilo, mercado soriana proximo, bastante opcao de restaurante , wallmart a 15 minutos a pé, fizemos os passeios todos com onibus. Recomendo...sem contar o Elias que foi muito simpatico e atencioso, apesar da diferença do idioma, sempre se esforçava para nos entender e nos explicar. Poderia so melhorar um pouco o cafe da manha.
- Sarahí (10/5): - Esta muy bonito me encanto sin dudas volvería a hospedarme ahí ❤️👌
- Verified traveler (10/5): - Amazing staff and service. Rooms are modern. Close to everything u need and a quick walk to 5th ave. Rooftop pool is great! Will definitely stay here again.
- Wayne (8/5): Good location and great service - The location is good with many restaurants and grocery stores nearby. It is a 5 minute walk to 5th Avenue so quieter than the in super busy area. The rooms were good size and full size fridge a bonus. It was also nice to have air conditioning in the main area as well as its own ac in the bedroom. The rooftop pool was great to relax as most days we were the only ones up there. Beach towels are provided for use which is a nice bonus. Anything we asked for the staff were able to assist with. Fernanda inparticular was awesome!! She was always willing to answer any questions we had and help when required. We would stay at this location again without doubt. (the neighbourhood dogs can be a bit annoying at times with barking so I recommend a room on the back side of the building x03 or x04)
- Verified traveler (10/5): - Spacious rooms and roof top pool. Just a few blocks from 5th Avenue. Loved it and will be back!
- CARLOS (10/5): - Muy buen servicio y el personal es muy amable Regresaría sin dudarlo
- K.Daley (6/5): - I had a personal face towel that was stolen from me by the maid. Reception was not helpful in retrieving the item from me. I was told that they could not send me the item because they did not have my address. I was not pleased with this at all. It left me feeling sad. I like my other hotel much better. I do not mind being away from town; however, this hotel was even a little too far for me.
- Michelle (10/5): Não me arrependo - O hotel é ótimo, apartamento super novo e completo. Falta uma porta no box do banheiro, da forma como é, o banheiro acaba molhado como se não tivesse box nenhum. O ar condicionado é excelente e a internet também. A porta do quarto foi realmente mal projetada e por diversas vezes nos atrapalhamos ao tentar abrir e ela parar no meio do caminho. O Hotel não tem estacionamento, porém fica numa região tranquila de achar vagas. A região do hotel é um pouco estranha, mas muito perto do "centro" de playa. Com certeza caso eu voltasse, ficaria lá novamente.
- TOMAS (8/5): - El hotel vale la pena por el precio
- Luzziana (10/5): Ich würde wieder herkommen! - Ich kann das Hotel/Apartment wärmstens weiterempfehlen! Die Mitarbeiter sind sehr nett! Zule &Victor waren für uns verantwortlich und sie haben wirklich ihr bestes gegeben! Das Hotel ist ca 10 min vom Strand entfernt (oben auf dem Pool sieht man das Meer) und liegt in einer ruhigen Wohn/Hotelgegend. Vorsicht: Fall ihr Frühstück mitbucht, müsst ihr dafür in ein anderes Hotel gehen, was ebenfalls ca. 10 min entfernt liegt, haben das einmal gemacht aber die Auswahl war nicjt so berrauschend deswegen sind wir da nicht mehr hin. In der Gegend ums Hotelito gibt es aber verschiedenste Essensmöglichkeiten. Zimmer waren TOP, nur das die Stäbe von den Fenstern sich morgens erhitzen , sobald die Sonne aufgeht und so dann alles knackst und knirscht war nervig.
- Verified traveler (4/5): - We booked for 3 people. No towels, no toilet tissue and bed sheets were dirty. I was not given the room that we paid for.
- gamaliel (10/5): Tu departamento nuevo en la playa - A cinco minutos caminando a la 5ta avenida la cual es una excelente ligar para caminar hasta por dos horas sin cansarte ,
- Karen (8/5): Hotel súper cómodo para descansar - Las habitaciones son muy amplias y con todo lo necesario para poder tener una gran estancia, en recepción te prestan todo lo necesario para cocinar y el personal siempre está al pendiente de las necesidades de los huéspedes. La alberca es pequeña pero muy bonita y el hotel está cerca de la 5TA Avenida. Recomendable para vacaciones en familia y para descansar.
- Verified traveler (10/5): - Muy cómoda la estancia y el lugar bien ubicado para los que buscamos tranquilidad.
- Verified traveler (8/5): Cerca de la 5ta Av y la playa. Buena ubicación - Cerca de la 5ta Av y de la playa, el hotel es prácticamente nuevo, un aspecto negativo esnque no tienen estacionamiento y dejas el auto en la calle, aunque no hubo problema y no le pasó nada. El personal es nuevo igual que el hotel, le falta mejor manejo del hotel pero tampoco me puedo quejar, no tuve problema. Lo recomiendo y me quedaría ahí otra vez.
- Antonio (6/5): Bien ubicado, mal organizado - Español e inglés. When we arrived the hotel was not finished, there were missing fixtures in the rooms, like lamps, luggage, towels, pillows and sheets, staff were unaware of what to do and for everything they spoke on the phone to ask. The water in the tap and tub smelled very bad. At night they close the entrance of the hotel, and the receptionist of the night called Gilberto falls asleep, I have photos of the sleeper and it takes more than 30 minutes to open. This happened twice. In the end they did not receive a credit card, and they had to speak again to be able to do the job. The rest of the staff very friendly. The hotel is very well located and very nice but the staff lack a lot of training. Cuando llegue el hotel no estaba terminado, faltaban accesorios en las habitaciones, como lámparas, maleteros, toallas, almohadas y sabanas, el personal desconocía que hacer y para todo hablaban por teléfono para preguntar. El agua del grifo y bañera olía muy mal. Por la noche cierran la entrada del hotel, y el recepcionista de la noche llamado Gilberto se queda dormido, tengo fotos de el dormido y tarda mas de 30 minutos en abrir. Esto paso dos veces. Al final no recibían tarjeta de crédito, y tuvieron que hablar nuevamente para poder hacer el cargo. El resto del personal muy amable. El hotel esta muy bien ubicado y muy agradable pero el personal falta mucha capacitación.
- Ami (8/5): Hotel lindo y personal agradable - Nuestra estancia fue muy corta pero plancentera, a pesar de llegar más temprano, nos dieron la habitación, el personal atento a las peticiones y el cuarto siempre estuvo limpio y el desayuno a la hora indicada, recomendaría el hotel a jóvenes, hay q caminar un poco para llegar a la zona turística pero a excepción de eso, todo es bastante accesible.
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