Zao Plaza Hotel
Location: Zao Onsen 2, Zao Onsen, jp
Star Rating: 3 Stars
Property Type: Ryokans
About this Property
Ski-In, Ski-Out Convenience
Located just a 1-minute walk from Uwanodai Ski Resort, Zao Plaza Hotel is the perfect choice for ski enthusiasts. Enjoy the ease of access to the slopes and take advantage of the free pick-up shuttles from Zao Onsen Bus Terminal.
Relax in Hot Springs
Unwind in the indoor and open-air hot spring baths after a day on the slopes. The hotel's hot springs provide the perfect relaxation for tired muscles, ensuring a rejuvenating stay.
Authentic Japanese Experience
Experience traditional Japanese accommodations with tatami flooring and futon bedding. Indulge in delicious Japanese cuisine at the on-site restaurant Wing, offering seasonal dishes like Beef shabushabu hot pot.
Book your stay at Zao Plaza Hotel now for an unforgettable ski getaway and authentic Japanese hospitality.
Important Information
To use the property's free shuttle, call upon arrival at Zao Onsen Bus Terminal. Contact details can be found on the booking confirmation.
Please note that restaurants around the area are limited and may close early in the evening. Dining options may be difficult to find after 19:00.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Policies
Check-in: 03:00 PM - 07:00 PM
Check-out: 10:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Parking
- Family rooms
- Lift / Elevator
- Luggage storage
- Fax/photocopying
- Massage services
- Ski storage
- Public Bath
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- Fire extinguishers
- Smoke alarms
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Screens / Barriers between staff and guests for safety
- Thermometers for guests provided by property
- Ski storage
- Free wired internet
- Self parking (surcharge)
- Offsite parking discounted rates available
- Spa tub (surcharge)
- Internet access
- Housekeeping on request
- Japanese garden
- Fishing nearby
- Ski lift privileges
- Snow sports gear
Rooms Available
-
Japanese-Style Room (10tatami)
The family room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This family room has a coffee machine, a safe deposit box, flat-screen TV, as well as wine/champagne for guests. The unit has 5 futons.
Max Occupancy: 5 (5 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Toilet
- Private bathroom
- Heating
- Shared toilet
- Slippers
- Electric kettle
- Bidet
- Coffee machine
- Linen
- Clothes rack
- Toilet paper
- Wine or champagne
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
-
Room Selected at Check-In
The property will allocate a room type to the guest on arrival; room types are subject to availability. Guests may be assigned a Japanese-style rooms with futon bedding or a Western-style room with beds. A room-type request cannot be guaranteed.
Max Occupancy: 5 (5 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Toilet
- Private bathroom
- Heating
- Shared toilet
- Slippers
- Electric kettle
- Bidet
- Coffee machine
- Linen
- Clothes rack
- Toilet paper
- Wine or champagne
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
Guest Reviews
- martin (7/5): 温泉はとても良かった 泉質と温度も - 朝ごはん スタッフ対応 部屋のロケーション 上階はいいのかも
- PeiJu (10/5): -
- Lin (9/5): 有日式溫泉的感受，享受泡湯、日式晚餐 - 早餐、晚餐皆非常棒 專車接送到藏王車站，免拉行李。可接送到藏王纜車處 房間空間大
- 周 (10/5): -
- 西村昌宏 (8/5): 満足できた宿泊です。 - 食事の味は、美味しく頂けました。 お酒を飲む人にとって食事提供のタイミングは良かったのですが、お酒を飲まない人にとって料理提供のタイミングを変えてもらえると良かったかなと。
- Tadashi (7/5): - 温泉最高
- Lena (10/5): Very welcoming, very comfy, very homey. - If you’re here in the winter (for snowboarding / skiing) the location is perfect. There is a lift right next to it and the central town is only a short walk away. The onsen was also amazing, and they allow tattoos! Which was very important for us. The food was also great. We did not realise that we had half-board, so we were (very) late for dinner on our first evening. The staff called us and informed us, in a very friendly manner, that we must come to the restaurant immediately. This was shortly after dinner should have ended. They accommodated our mistake with friendliness. The breakfast was also great (definitely my favourite meal), unfortunately we missed it on the second day. Finally, there was a small accident. Another guest’s rental vehicle slipped into our rental vehicle due to the ice. The hotel staff was very helpful and helped with the filing of a police report and translation with the police officers (who were also amazingly friendly. The staff also helped us reschedule a hike we had planned for that morning (this had not been booked through the hotel) and even offered to drive us to the meeting location, since our car was incapacitated. Oh, and the room was so comfy! I would definitely come back!
- Saori (10/5): 最高でした。またリピートします。 - ロケーション最高。 お食事も丁寧で美味しい。 スタッフが大変親切。 温泉が素晴らしい。 なし
- Chunkai (9/5): -
- Tuoi (8/5): -
- UICHIROU (5/5): 期待以上の点から以下までありました。 - ロケーションの良い角部屋でした 宿泊者のチェックアウト後の入浴サービスが無料であれば良かった。
- keisuke (9/5): 温泉を楽しみたいならとてもおすすめ - 温泉質がとても良かったです クーラーがないこと
- yukiko (4/5): ちょっと残念 - スタッフさんが丁寧。温泉が良い。 掃除が行き届いていない。 クーラーが無い
- tomoko (4/5): - 料理は良かったし、スタッフの対応も良かった 冷房設備が無かった ホテルよりもブッキングコムさんのセット内容が分かりづらい 小学生の子供用の食事を希望していたが ブッキングコムさんのセットでは対応出来ない解答でした
- Mariko (6/5): お盆で高かった - ご飯の味がよかった お風呂の男女交換がなくて、急な階段が女で大変でした。風呂に行く時、タオル入れがなかった。
- MITSUTAKE (9/5): -
- Hsueh-chin (9/5): - 有接送服務，服務親切 日式料理很豐盛，但是吃不習慣
- Yung (8/5): -
- ming jyun (10/5): 很棒的住宿 - 溫泉有分室內跟室外湯池超棒，飯店連續住宿的晚餐都有變化很用心，還有日式房間的風景也很美！！！ 早餐是傳統日式的冷餐菜色，很豐盛菜色變化很多 喜歡日式早餐的一定會很愛
- Kaori (8/5): 食事も美味しかったし、お風呂も気持ち良く、まずまず快適でした。 - スキー場のゲレンデにとても近くて、温泉もとても良かった。 売店が夜8時で閉まってしまったので、せめて9時までやって欲しかった。
- Hin Chun Gordon (8/5): - Breakfast and dinner are excellent. Staff are super friendly and helpful. Toilet smells somehow
- 萩平 (10/5): -
- Tzu Ying (9/5): -
- Wing Tat (7/5): -
- Naoaki (10/5): - 夕食・朝食共に素晴らしかった。最近食事がバイキング形式のところが多い中で、個別に準備された食事はゆっくり、落ち着いて食べられ、とてもよかった。 朝（露天）風呂がぬるくなっていた。
- Naoko (8/5): また行きたいです - 温泉とお料理がとても良かった 早朝のお風呂のお湯がぬるかった
- 福島 (3/5): - 温泉地でお風呂の温度管理が出来ていなかったのは最悪でした。
- 武内 (3/5): - 夕方到着したがガスっていて周りが見えなかった 道路も狭く入り口を見失った。 設備が老朽化していたかな？
- たかの (8/5): 家族一緒に過ごせて最高でした。ありがとうございました。 - 食事は量はちょうど良く美味しかったです。 温泉のお湯自体は自分好みで最高でした。 スタッフの方たちも程よい距離感で良かったと思います。 露天風呂の景色に手が入っていない印象でした。 ちょっと手を加えてたらもっと良かったです。
- 奥谷 (9/5): 頼まれた事は早めに連絡したほうがいいね - お風呂が素晴らしく良いお風呂でした マッサージを頼んだのですが、来れるか来れないかの連絡がなく待ちくたびれたので聞くと来れないと言われて1時間半待たされたのが残念です。
- Makoto (5/5): 蔵王の夏 - 周りの自然 料理の鍋の火が弱いので改善が必要
- masashi (10/5): とってもありがとうございました^_^ - ご飯もお風呂もおもてなしも最高でした^_^ 特にありません^_^
- 平塚 (8/5): のんびり～いい湯でした😊 - すべてよかった とくにない
- SHINGO (6/5): ほぼ満足です。 - ロケーションとお風呂が大変良かったです。 エアコンがなく冷風扇であったので若干暑かった。 室内風呂が鍵がかかっていて入れなかった。
- takeko (8/5): 食事と温泉に期待をしていて特に食事の写真でここしかないと決めたホテルだったので、写真と同じ食事でとても満足でした！ - 夕食のステーキがとても美味しかったです！他の食事も朝食も最高でした！少し多すぎるくらいです😃ご飯は食べ放題です！飲み物はお水やお茶など無料のもありますがメニューに載っている中から注文すると別料金です！ご飯大好きさんにはとてもおすすめです（自分でご飯や無料の飲み物リンゴジュースやコーヒーは持ってきます） 温泉も熱めでとても気持ちよかったです😃wifiも簡単に繋がったし、温泉は２４時間源泉掛け流しで最高です 建物自体は年季が入っている感じです！その分料金と食事と温泉でカバーできます。近くの共同温泉への行き方の説明がよくわかりませんでした。お蕎麦屋さんの曲がる所に矢印などあるとわかりやすいと思います。（道だと思いませんでした）
- Takehiro (8/5): -
- che (5/5): 残念！ - 高原でクーラーがない！ 暗い
- Li-yu (10/5): Exceptional - 員工非常親切，地理位置非常好
- Hon (8/5): Comfort and convenient stay in Zao - Excellent location to cable car and chairlifts. Free transfer to bus terminal and Chui Ropeway. Good portion of dinner with different styles on daily basis. The Onsen - bathing facilities may need to renovate.
- Ryno (9/5): Superb -
- Goto (9/5): A special weekend in Zao - Spacious room and beautiful view. The staff were very kind and welcoming. The food was delicious. The building is a bit old but that wasn't a problem. The room was very comfortable.
- Violetta (8/5): Very good -
- Nina (8/5): Will think twice if I’ll go back there again - The onsen The food is bit disappointing
- Kulvadee (8/5): good time in zao - onsen is good, staff are friendly road in front of hotel still under maintenance , a bit far from city
- Akira (7/5): Good - good meal.
- James588 (10/5): Exceptional -
- James588 (10/5): Exceptional -
- Jacob (10/5): Exceptional -
- Soo (9/5): perfect - the room is big pure japanese not to my elder son liking
- Wannarat (10/5): Exceptional - location, onsen, staff none
- Lo (8/5): Very good -
- Wei-che (9/5): Superb -
- Lo (8/5): Very good -
- Wing (8/5): Very good -
- Shaun (9/5): Superb -
- Poppy (9/5): Best Ryokan in Zao - We love the meals, services, big rooms and the strategic location to Zao Sky Cable. It is quite a walk to Sanroku Ropeway but the hotel offers pick up and drop off service whenever you want, which is a total plus. Breakfast and Dinner are just marvelous. The facilities are quite old but it is clean and very traditional Japanese. The Onsen is the best in town and it's open 24 hrs.... Overall, we love it and definitely will go back. The only thing that I didn't like is some of the amenities in the room, such as no hot water thermos, very old fridge and no drinking water is available.
- Linda (10/5): Exceptional - room， spring water，food and services. really close to lift 4 and rental shop
- Ng (8/5): Very good -
- Kee (9/5): Superb -
- Hedy (9/5): Superb -
- Patcharee (8/5): I like the hotel food and location. Staff also helpful the speak english can communication. - It near the cable sky just walk in 3-5 minutes from hotel. clean staff very nice good food both of breakfast and dinner.
- Yuhe (8/5): Very good -
- Natsuyo (9/5): Relaxing stay after skiing. - location, breakfast, public hot spring bath, discount system with ski goods, 100yen massage chair. it was cold by the window and we could not control the room temperature.
- Pong (8/5): Very good -
- Wing (7/5): Good -
- Kok (8/5): Very good -
- Robert (6/5): It was o.k. but probably would not stay there again. - The staff were very friendly and the onsen hit the spot after a long day exploring Zao. The dinner(s) were excellent and well worth the price. I suggest that you eat in the dining hall as there are little opportunities to find places to eat later in the evening. Our first impression was not a good one. The hotel is older and in need of cleaning and repairs. The double room is not much more than you would find at a business hotel. I suggest you get the Japanese room as the one we saw was much better than the small uncomfortable room we booked. The walls were dirty, the formica was broken and chipped around the desk, the furniture was old and scratched and the carpet was dirty and patched with tape.
- Ashlyn (9/5): Superb -
- Verified traveler (10/5): - The staff was great. Onsen was great and available. Food was excellent.
- Verified traveler (8/5): - 浴場は２か所あり、うち１か所は露天風呂でした。どちらも源泉かけ流しで、24時間入浴OK。ちょっと熱めでしたが、自分にはちょうどよかったです。 紅葉の時期を狙って行ったのですが、運悪く台風と重なってしまい、大雨でホテルから１歩も外出できませんでした。
- MrRobertofWater (8/5): Great staff and good location - Very close to ski slopes and recommended great ski rental shop not far away. Staff very accommodating. I found the longer I stayed the more I enjoyed this hotel. Rooms are very comfortable and well designed.
- DLi_hk (8/5): Good value onsen hotel for skiiers - booked a hotel package with 2 jp meals plus ski lift tickets for 2 days. the yamagata onsen is of 1900 yrs old, and is quite acidic. Location - up on a steep slope (where most hotels are built), but quite close to the ski lifts, gondola and centre on the western side of the ski resort.
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