Sunset Waters Apartments

Name: Sunset Waters Apartments
Address: 3 Banksia Court, Hamilton Island, au

Location: 3 Banksia Court, Hamilton Island, au

Star Rating: 3 Stars

Property Type: Apartments

About this Property

Relaxing Garden Oasis
Escape to Sunset Waters Apartments, a tranquil retreat on Hamilton Island. Enjoy the lush garden surroundings and unwind by the barbecue facilities.

Family-Friendly with Pool
Indulge in family fun with our outdoor pool and spacious family rooms. Let the kids splash around while you soak up the sun in this tropical paradise.

Convenient Amenities
Experience comfort with fully equipped kitchens, balconies with scenic views, and free shuttle service. Everything you need for a perfect getaway is right here.

Book now to secure your slice of paradise at Sunset Waters Apartments.

Important Information

If you expect to arrive outside reception opening hours, please inform the property in advance, using the contact details found on the booking confirmation. You must show a valid credit card upon check in. This credit card must be in the same name as the guest's name on the booking confirmation. Please note that there is a 1.5% charge when you pay with a Visa or Mastercard credit card. Please note, guests will be required to complete a pre-registration form prior to arrival. This document will be sent by the property after the booking has been made, and a valid credit card will be requested. Please note that rooms will not be serviced for the duration of your stay.This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
BBQ facilities
Non-smoking throughout
Concierge service
Invoice provided
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Exercise/lap pool
Japanese garden
Free bus station shuttle
Swimming nearby
Accessible train station shuttle
No accessible train station shuttle

Rooms Available

2 Bedroom Family Apartment 11

1 King Bed, 1 Twin Bed and 1 Twin Bunk Bed
Furnished balcony/patio with partial sea views

Layout - 2 bedrooms, living room, and dining area
Internet - Free WiFi
Entertainment - Plasma TV and DVD player
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Washer/dryer, iron/ironing board, and highchair; cribs (free) available on request
Comfort - Climate-controlled heating and air conditioning
Need to Know - No housekeeping
Non-Smoking

Max Occupancy: 5 (5 Adults)
- Shower
- TV
- Hair dryer
- DVD player
- Microwave
- Private bathroom
- Heating
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Separate dining area
- Free WiFi
- Separate living room
- Furnished balcony or patio
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- No housekeeping
Two-Bedroom Apartment - Sunset Waters 15

This apartment features DVD player and kitchen.

Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Fan
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Kitchen
- Additional toilet
- Dining area
- Private pool
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Barbecue
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Clothes rack
- Pool towels
- Trash cans
- Wine glasses
- Cots
Two-Bedroom Apartment Sunset Waters 11

Featuring a private entrance, this air-conditioned apartment consists of 1 living room, 2 separate bedrooms and 1 bathroom with a shower and a hairdryer. Guests will find a stovetop, a refrigerator, kitchenware and an oven in the kitchen. The apartment also offers a barbecue. The spacious apartment provides a washing machine, a dining area, a wardrobe, tumble dryer, as well as a flat-screen TV. The unit offers 4 beds.

Max Occupancy: 5 (5 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Fan
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Kitchen
- Additional toilet
- Private entrance
- Dining area
- Private pool
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Barbecue
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Clothes rack
- Pool towels
- Trash cans
- Wine glasses
- Cots
Two-Bedroom Apartment - Sunset Waters 14

Featuring a private entrance, this air-conditioned apartment consists of 1 living room, 2 separate bedrooms and 1 bathroom with a shower and a hairdryer. Guests will find a stovetop, a refrigerator, kitchenware and an oven in the fully equipped kitchen. The apartment also offers a barbecue. The spacious apartment provides a washing machine, a dining area, a wardrobe, tumble dryer and a flat-screen TV. The unit offers 3 beds.

Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Fan
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Kitchen
- Additional toilet
- Private entrance
- Dining area
- Private pool
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Barbecue
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Clothes rack
- Pool towels
- Trash cans
- Wine glasses
- Cots
Two-Bedroom Apartment - Sunset Waters 17

Featuring a private entrance, this air-conditioned apartment consists of 1 living room, 2 separate bedrooms and 1 bathroom with a shower and a hairdryer. Guests will find a stovetop, a refrigerator, kitchenware and an oven in the fully equipped kitchen. The apartment also provides guests with a barbecue. The spacious apartment provides a washing machine, a coffee machine, a dining area, a wardrobe, as well as a flat-screen TV. The unit offers 3 beds.

Max Occupancy: 5 (5 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Fan
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Kitchen
- Additional toilet
- Private entrance
- Dining area
- Private pool
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Barbecue
- Coffee machine
- Terrace
- Dining table
- Outdoor furniture
- Outdoor dining area
- Clothes rack
- Pool towels
- Trash cans
- Wine glasses
- Cots
Two-Bedroom Apartment - Sunset Waters 05

Boasting a private entrance, this air-conditioned apartment includes a kitchen, 2 bedrooms and 1 bathroom with a shower and a hairdryer. Guests will find a stovetop, a refrigerator, kitchenware and an oven in the kitchen. The apartment also features a barbecue. Featuring a terrace, this apartment also offers a washing machine, a dining area and a flat-screen TV. The unit has 3 beds.

Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Fan
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Kitchen
- Additional toilet
- Private entrance
- Dining area
- Private pool
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Barbecue
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Clothes rack
- Pool towels
- Trash cans
- Wine glasses
- Cots
Two-Bedroom Apartment - Sunset Waters 03

This air-conditioned apartment offers partial views to Henning Island. It includes a fully equipped kitchen, an outdoor entertaining area and a dining setting. There are plasma screen TVs in each bedroom, plus the lounge room.

Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Fan
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Kitchen
- Additional toilet
- Private entrance
- Dining area
- Private pool
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Barbecue
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Clothes rack
- Pool towels
- Trash cans
- Wine glasses
- Cots
Two-Bedroom Apartment Sunset Waters 01

This refurbished apartment includes open plan living with a flat-screen TV, a dining area and a fully equipped kitchen with modern appliances, microwave, oven and cook top.

Max Occupancy: 5 (5 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Fan
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Kitchen
- Additional toilet
- Private entrance
- Dining area
- Private pool
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Barbecue
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Clothes rack
- Pool towels
- Trash cans
- Wine glasses
- Cots
Two-Bedroom Apartment Sunset Waters 02

This freshly renovated 2-story, ocean view apartment has open plan living with a large rear entertaining patio that features a BBQ and outdoor setting that looks over the Whitsundays.

Max Occupancy: 5 (5 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Fan
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Kitchen
- Additional toilet
- Private entrance
- Dining area
- Private pool
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Barbecue
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Clothes rack
- Pool towels
- Trash cans
- Wine glasses
- Cots
Two-Bedroom Apartment Sunset Waters 13

Boasting a private entrance, this air-conditioned apartment includes 1 living room, 2 separate bedrooms and 1 bathroom with a shower and a hairdryer. Guests will find a stovetop, a refrigerator, kitchenware and an oven in the well-fitted kitchen. The apartment also features a barbecue. The spacious apartment offers a washing machine, a dining area, a wardrobe, tumble dryer, as well as a flat-screen TV. The unit has 3 beds.

Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Fan
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Kitchen
- Additional toilet
- Private entrance
- Dining area
- Private pool
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Barbecue
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Clothes rack
- Pool towels
- Trash cans
- Wine glasses
- Cots
Two-Bedroom Apartment Sunset Waters 10

Featuring a private entrance, this air-conditioned apartment consists of 1 living room, 2 separate bedrooms and 1 bathroom with a shower and a hairdryer. Guests will find a stovetop, a refrigerator, kitchenware and an oven in the kitchen. The apartment also offers a barbecue. The spacious apartment provides a washing machine, a dining area, a wardrobe, tumble dryer, as well as a flat-screen TV. The unit offers 4 beds.

Max Occupancy: 5 (5 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Fan
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Kitchen
- Additional toilet
- Private entrance
- Dining area
- Private pool
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Barbecue
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Clothes rack
- Pool towels
- Trash cans
- Wine glasses
- Cots
Two-Bedroom Apartment -Sunset Waters 16

Guests will have a special experience as the apartment provides a private pool. This spacious apartment consists of 1 living room, 2 separate bedrooms and 1 bathroom with a shower and a hairdryer. Guests will find a stovetop, a refrigerator, a dishwasher and kitchenware in the fully equipped kitchen. The apartment also offers a barbecue. This apartment features air conditioning, a washing machine, a flat-screen TV and a terrace. The unit offers 3 beds.

Max Occupancy: 5 (5 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Fan
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Kitchen
- Additional toilet
- Dining area
- Private pool
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Barbecue
- Terrace
- Dining table
- Outdoor furniture
- Outdoor dining area
- Clothes rack
- Pool towels
- Trash cans
- Wine glasses
- Cots

Guest Reviews

Julianne (9/5): -
Kazza (8/5): Pleasant enough - The property was nice and had what we needed The outdoor sitting area wasn’t very nice to relax in could do with some love and the lounge was horrible
tanya (7/5): -
Sue Sparrow (9/5): If I was to go back I would ask for the same unit if I could. - The location was good apartment was good liked having a washing machine. It needs new fry pans. but overall it was good. My bed was a bit firm
Sue Sparrow (9/5): I will go back again - Lovely apartment bed was firm
Farah (8/5): - Pick up at the airport was just great and so convenient! Nothing
Pasqua (8/5): - tout etait parfait rien a dire sur ce point - un petit paradis
Erika (8/5): -
Drilon (3/5): - Property was dirty and required a cleaning crew to come and clean it. Property requires maintenance
Sokol (3/5): Need to change so many things and renovation - Location Everything to old
Hinako Ito (3/5): Disappointed - Someone who works with this property, she found us at the Hamilton Airport and took us to the property by Van. It was comfortable. 1. Key and Lock Issues ・Upon arrival, there are 2 locks on the door. We were repeatedly instructed to use the “top key” for the door lock, which was emphasized as very important. ・Despite following these instructions, the lock was extremely difficult to operate. ・This was not a one-time problem—it persisted throughout our stay and required multiple calls for assistance. ・On one occasion, after leaving briefly, we were completely locked out. Both keys failed to open the door. I called support and was told a specialist would come, but no timeframe was given. The specialist arrived just before 12 pm, causing us to almost miss scheduled activities and leaving us outside in hot weather without access to our belongings. ・When the specialist arrived, he explained that the “top key” was for the deadlock and advised using the ”bottom key” instead—contradicting earlier instructions. ・I tried to use the bottom key and found out that the lock mechanism was loose and unreliable, creating stress and uncertainty during our stay. 2. Security and Cleanliness ・Birds entered through the balcony and caused a mess in the kitchen, eating food and leaving droppings. ・We had to clean this ourselves, which was unpleasant. ・There were no instructions or warnings about the possibility of birds entering, which could have helped prevent this. 3. Limited Support ・No on-site staff or reception; support was only available by phone during business hours (9 AM–5 PM). ・After-hours emergencies had no assistance. 4. Maintenance Problems ・The toilet light failed after hours; I had to replace the bulb without proper tools. ・Ceiling fans were missing blades or unstable, making them unusable.
Shamini (9/5): All good - Overall good No bins in the bathroom and in the rooms Not enough liquid soap
Belinda (7/5): Enjoyed our stay. With a little TLC I would come back & stay again. - Beds were comfortable, location grea to all facilities Pool area was under construction & an eyesore to look at and smelled. The back patio was covered in moss, looked like it needed a really good gurney & clean. Outdoor furniture was dirty so we didn’t sit at it. Awning for back patio look dirty & old so didn’t use it. Disappointing that we felt we couldn’t sit outside. Main bedroom balcony did look a little unsafe. Needed a revamp . Kitchen needed repairs. Cupboards being held tighter with electrical tape Air conditioning in 2nd bedroom was quite noisy.
Nur Haziqah (7/5): -
Evan (10/5): Simply perfect - The layout The views
María José (1/5): todo viejo y poco abastecido, No tiene lavavajillas! dice que si tiene - muy caro para lo que es, había cucarachas adentro no me gustó, No tiene lavavajillas y dice que si tiene, todo viejo mal mantenido y de mala calidad, almohadas pésimas, alfombra poco higiénica, cocina desabastecida, microondas asqueroso, ducha no cierra bien, colgadores ropa todos quebrados..
Zoe (6/5): -
W (10/5): Fantastic value for money and great service getting to and from airport by Dean! - Comfy beds, fluffy towels, buggy to get around, quiet location - great filtered views Shower door didn't quite close so bath mat got quite wet.
Caroline (9/5): We loved the location, and amenities. The little villa was excellent and great to see some wildlife up close - Ideal size and location There only thing was the kettle didn’t boil to really hot
Nicola (9/5): -
Tanya (5/5): Sunset Waters staff were very friendly and helpful the apartment was in a great location and functional fora small famil - We liked the location it was close to everything both shops, restaurants and beach. We loved having the golf buggy to get around. The bed and pillows were too soft and caused everyone to have a sore back and neck . The apartment was old and out of date and we were not told the pool was being redone.
Neva (8/5): -
Alison (8/5): Clean, comfortable self contained apartment’s. - Had every thing you need in the apartment. Having the buggy included made it easy and didn’t mind being a few in drive out of the main resort area. The pool on the property wasn’t working this year after some damage awaiting repairs. Would have been 10/10 if the pool was on site. 2 other pools to close from on the island and the beach meant we still had plenty of fun in the water.
Kevin (9/5): - Great location with a good view. Included Golf buggy made it very convenient to get around the island. Good aircon and washer/dryer in apartment. The unit is slightly dated and in need of some minor repairs. This didn't affect the stay at all and we would definitely stay again.
Siobhan (8/5): Very good - location was quiet. The buggy enabled you great freedom to get around. Well equipped and great space. No pool available but too wet and windy for our trip.
Hannah (4/5): Disappointing - Great apartment, close to town The pool was not usable, empty broken rundown very disappointed
Alyssa (8/5): Very good -
Acacia (7/5): Good -
Gupta (8/5): Very good -
Simon (7/5): Good - No pool available looks like it has been out of order for years
Juliana (7/5): Decent - The space and facilities The cleanliness, It should be more tidy and clean given the price
Martina (9/5): Spot on holiday at Hamilton Island - We loved the view and the use of a buggy. It is such a convenience. Not every time the buggy is included in the accommodation rate, so this was definitely a plus. We stayed at apartment 14 and it had everything we needed for a comfortable stay. We liked the fact that it was in the quiet area, and we were not disturbed by the night life. We had a nice water view with cockatoos visiting us on the balcony. Check in and check out was also quick and smooth, host was helpful and friendly. We would definitely book again. We did the Whiteheaven beach cruise, which was pleasant. Most of the days, we hang around the Bougainvillea pool, which is good for kids. We tried the Main pool too, which is right next door, but it was quite noisy for us. Both pools are also right next to the beach. Make sure you visit the One Tree Hill lookout for sunset, it is sensational. Lots of restaurants, cafes and IGA to use for groceries. Overall, we had an amazing time. It was our first time at Hamilton Island and we were very pleasantly surprised. The landmark is beautiful, the buggies are fun, lots of wildlife around and beautiful weather. Great destination if you need few days to relax and it is just 2 hours from Sydney.
Joseph (5/5): Passable - Full kitchen Run down furniture very old and broken chairs No blinds in one room
Melissa (9/5): Great time. Comfortable for 5 adults. - Kitchen facilities, use of buggy. Good lounge area and Balcony area
Bailey (10/5): Exceptional -
Hamish (5/5): Overall it was a positive experience, with a few hiccups that were handled well. - We enjoyed the inside layout, found the beds comfortable, the kitchen was well stocked and we enjoyed the view. It was great to have a buggy to allow us to be able to connect easily to the rest of the island. We had issues with the cleanliness of the BBQ area, the condition of the pool. But we contacted the property and they were very quick at assisting to solve any concerns. We also experienced intermittent internet connection which made it difficult to watch TV.
Carrie (8/5): The most magnificent stay at a magical island. - Perfect size, great having the buggy - great location- good views . No dishwasher :( and the pool wasn’t usable till the last day because of mud getting in the pool due to weather before we arrived.
James (9/5): Superb -
Luke (8/5): Great for the family space, 2 bedrooms kitchen and living area. A bit out of the way but nice a tidy. - Had lots of space for the family. Golf car access was excellent. Bathroom shower leaked and was small. Location was a little bit out of the way. Limited view.
Katie (5/5): Great location dirty property - Location Property was dirty and run down needs some tlc asap such a shame so expensive but doesn’t justify with the condition of the property
Kenneth (7/5): Good - Property was fine but looking a bit tired
Aaron (8/5): - Older villa but very clean. Great position and very quiet surroundings. Valet transfers both excellent. Use of cart perfect for getting around the island. Would stay again with no issues.
Judith (7/5): Disappointing accommodation for a Hamilton Island stay. - Room to relax and buggy provided. Had some wildlife at patio to excite the children. Obstructed views of ocean. Very dated. Blind for second bedroom propped up in corner and so sun streamed in early and woke us. People in car park could also look straight in. No basic kitchen supplies apart from salt. If frypans were non stick it would have been fine, but they weren’t so to cook anything was impossible without oil. Cockroaches came out at night as well. Only two outdoor chairs with table on patio, and one was broken.
Sharyn (8/5): Very good - There where no paper towels or tissues
Jon (9/5): Excellent -
Pawan (7/5): Good -
Edward (10/5): Great - the swimming pool hasn't be clean during our stay
Sonya (4/5): Disappointing -
Fulong (7/5): Good -
Carlos (10/5): Beautiful place for your family - Clean
Meagan (9/5): Superb -
Curtis (10/5): Exceptional -
Maddi (8/5): Very good -
Stefanie (8/5): Very good -
Jarryd (9/5): Superb -
Clement (5/5): Passable - Price No proper cooking utensils
Sharareh (10/5): We really had a great time and the place was excellent - Location and accessibility Everything was great
Michael (9/5): Loved the location but didn’t really want to spend any time in the accommodation as it was a bit depressing. - The view The place looks really run down and the floors were dirty.
Jules (9/5): Superb - Couldve been a little cleaner
Reilly (1/5): Extremely stressful and disappointing - Warning: scam. Warning: scam. We stayed at Sunset Waters Apartment last month and we were provided with one golf buddy included. The golf buggy was returned after our stay, we had no issues. 4 days after we left, $500 was taken out of my account from Sunset Waters without my permission. Strangely, I was given no warning that this would happen and I received an email from a man named Mark after the money was taken, which stated: "We received a message from the caretakers that the golf buggy has a damaged front light. As we did not hear from you and it wasn’t reported, we have gone ahead and made a claim against your credit card for $500 and the balance of $593.03 remains outstanding." We had no knowledge of any damage and had returned the buggy 4 days prior without issue. We didn't see any damage and no damage was pointed out to us when we returned it. The behaviour from this company has been concerning. I have tried calling Mark, I have left him multiple emails, but he appears to be ghosting me. He has provided no evidence, and won't even provide a copy of the waiver I signed on arrival. There were 4 days between the time of us returning the buggy and when I was first contacted by Mark. He has been unable to confirm if the damaged actually happened after we left. What is most concerning is the assumption that the damage was caused by us and that he has just taken the money from my account and now won't reply. If you do rent a buddy from anywhere in Hamilton Island treat it like a rental car, make sure to take lots of photos of the vehicle before and after, that was an obvious mistake on my behalf.
Ida (9/5): Superb -
Tiffany (1/5): Would not recommend. - The valet who picked us up was amazing! House was relatively tidy not clean but tidy. No functioning stovetop or oven. Requested matches to be able to use the stove top and did not receive them despite the numerous follow ups until 3 days later. Kitchen was dirty, plates and pots still had food scraps in them. Utensils were dirty with obvious food stains. Bathroom rail was broken, see image attached. Bathroom tiles were also mouldy. It was a challenge in itself to shower given the broken shower door that meant water poured onto the ground outside. Buggy was also malfunctioning. Broke down despite being charged the whole night. When we called the buggy shop even the maintenance man himself said that this buggy always has problems because it is so old and owners don’t replace it or upkeep it. Would not recommend this accomodation at all.
Tippett (10/5): Exceptional -
AKIRA (8/5): - 何処に連絡すれば良いか解らない。受付が無い
Rebecca (10/5): Amazing - Location was great, as we had a buggy supplied. However if you wasn't able to drive the buggy it would be a hard location to get to, as the island is very hilly. The apartment itself has amazing views of the sea, and it was very spacious, we would stay here again! The island itself is stunning, lots to do, and day trips available. Great stay overall.
Rebecca (10/5): Exceptional -
Francesco (7/5): The stay was enjoyable and very comfortable. - The location was perfect. The view from the balcony was outstanding. The beds were comfortable. The general cleanliness was below-par, there were also issues with the hot water.
Sue (9/5): Best holiday we have been on - How smooth it all went.. We arrived at 10:30am and they were there waiting for us and were so helpful nothing it was great
Mike (10/5): Relaxing location in a tropical setting a great unwind - View and location Nothing
Geoff (8/5): - Likes: golf buggy very good, property was very quiet, great views, kettle and fans and air conditioners and lights all worked, property was clean on the inside. Dislikes: top floor balcony plus awning need guernying to remove dirt and mould, top balcony chair cushions need cleaning of bird poo, carpets need proper cleaning to remove stains, floor tiles in kitchen all chipped, no hand towel in kitchen (there is a tea towel), lounge area rug needs a good vacuum clean, overhead fans need cleaning top and bottom, need a small blower to remove numerous leaves from the outdoor area, other minor issues that a handyman could fix.
Graeme (9/5): Relaxing - Location
Linda (10/5): We will definitely be back - Mia was great, she made us aware of everything we needed to know and we liked having the map. The appointment was central to everything and easy to get to places. We had a problem with our buggy and it was rectified straight away by Mia. Our luggage was late turning up to the airport, which was stressful when catching a plane. We handed back the keys to the driver who gave us our luggage and there was no handover.
Trevor (8/5): Very good -
Bruce (4/5): The property needs maintenance, especially at that price. - We were met at the airport and provided with keys to the golf buggy, our bags were transported to the apartment and we were shown where to park, how to recharge, and our bags were delivered to the door. The rooms were nicely sized, quiet location, and nice view out to water. The property needs maintenance. We had to get a light switch repaired whilst staying there as it was hanging off the wall with exposed wires. I used the oven once, but immediately turned it off as the "whomp whomp" sound of the gas not burning properly was extremely concerning. The matress in the main bedroom was lumpy. The roller shower screen needs fixing. The bath spout looks like it was previously stood on as it was coming out from wall mounts. Finally, we had to purchase toilet paper from the shop as what was provided was thinner than crepe paper.
Linda (8/5): Comfortable, quiet, peaceful stay in a beautiful location - My friendly host, Dean met me at the airport :) He led me to my buggy which I’d be zooming around in for six days. He gave me lots of information and escorted me to my fully self contained 2 bedroom apartment which was in a quiet leafy area with stunning ocean views. He was only a phone call away, should I need anything during my stay. My friend joined me for three nights, so a bedroom each was nice. The beds were comfy, neatly made up with clean sheets. Aircon in the bedrooms was a bonus on the hot, humid nights. Beach/pool towels were supplied. Pool was the perfect temperature. The apartment was not as clean as I’d expected for the price I paid. I bought cleaning products and spent 45 minutes cleaning before I settled in. It was cleaner when I left that when I had arrived but still needed some work. The curtain in the main living area fell down after I arrived, which gave me a fright. I didn’t worry about it though because the outdoor area was private and I enjoyed the view. I reported it as I vacated the apartment, so it could be repaired for the next tenant. The place was comfortable but could do with a spring clean and some minor maintenance. I’d stay there again.
Anonymous (7/5): Lovely place to stay, would recommend - The most comfortable bed I have ever had while on a holiday Some upgrades need to be made ie tap to bath is bent
Nikki (3/5): Overpriced and underwhelming - Nothing. It felt like we were camping. The sofa was old and smelly. The outdoor space was neglected and untidy. The bathroom had broken fixtures - the towel rail was hanging off the wall and the sliding shower screen was broken. The doonas were cheap and revolting .
Sarah (9/5): Superb - Logistically very easy. Nice and clean, lovely staff.
Naomi (4/5): Look for better value elsewhere. - Good location. Nice views. Facilities varies from unit into unit. Our unit (#13) is very tired and desperately in need of renovation. So many urgent maintenance issues needed. Think dodgy caravan park cabin & you’d be in the ball park. Disappointing given how much we spent to stay here. My parents stayed in #2 and it was so plush in comparison.
Dianne (8/5): Very good -
Olivia (10/5): Very comfortable stay - needs modernising - Buggy included - these rent out for $150 a day & everything’s is uphill so you need one Loads of beach towels provided Bbq outside was great All kitchenware you would need. Salt and pepper provided, as well as coffee tea and milk. It was a little bit old fashioned inside The shower head fell down a bit during showering and I kept having to adjust it back up
Anonymous (10/5): Exceptional -
Patricia (9/5): Superb - The place was close to all the amenities and had a great sea view Had an elderly family the stairs were a bit much
Paola (9/5): A bery tranquil, relaxing stay - Very comfortable WIFI did not work
Kirrilee (10/5): Very comfortable and great value -
Inglis (8/5): Great value apartment with everything you need - Awesome to have buggy included. Transfer to and from airport well organised
Sharon (6/5): Pleasant -
David (8/5): Recommend to stay - Good functional space
Farisha (6/5): overall our stay was good and the staff were quite responsive to our requests. - the property’s location was good close to the everything and the view from the main bedroom was great. The only issue is the bed / mattress in the main bedroom. it’s quite uncomfortable and I ended up with a back pain.
Simon (7/5): Property ok, buggy great, fantastic island - Size, use of buggy Property is really showing its age, light switches were intermittent, kitchen cupboards didn’t shut, pots and pans old, no on demand tv etc
Pauline (8/5): Very good - Great location, very quiet except for the birds Only 2 champagne flutes and only one wine glass. It would be good if there was something pointing out that the cockatoos can open the screen doors, we came back one day to discover that 5 cockies had got in and ravaged the bread. Our own fault for not closing glass doors
Bec (6/5): If you can afford to stay somewhere nicer, do so - Staff were quick to attend to most problems Spacious Toilet broken and leaking Microwave didn’t work No towels Buggie didn’t work and had to push it up hill with the kids Beds uncomfortable Outside courtyard a mess
Sarah (7/5): Good -
Ika (8/5): A nice pleasant stay - Location and comfortable accommodation close to everything. The buggy provided made it easy to get around the island and admire the stunning archipelago and beautiful views. We thoroughly enjoyed our stay in spite of the bad weather. It was a home away from home and we would love to return.
Howard (10/5): Exceptional - Breakfast was not included but we had cooking acilities Supermarket is expensive
Soufis (10/5): Exceptional -
Denise (5/5): The outside was very disappointing. The bedroom air conditioner was too noisey to run at night time - n/a Unclean and untidy outside as if maybe it has been vacant for some time
Pauline (6/5): - Staff met us at marina to take us to apartment. Apartment a bit dated but had everything you needed. Also included buggy with room which made it easy to get around island and to shops at marina.
Ida (8/5): Very good -
Samuel (4/5): Disappointing - Very run down apartment. Golf buggy provided had a battery so weak it only just got up hills.