Mayan Hills Resort

Location: Carretera Salida Hacia Guatemala, Copan Ruinas, Copan, Copan Ruinas, HN

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 01:00 PM - 08:00 PM

Check-out: 11:00 AM

Instructions: The front desk is open daily from 8:00 AM - 4:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

Amenities & Facilities

• Free breakfast
• Fitness facilities
• Free WiFi
• Terrace
• Garden
• Luggage storage
• Designated smoking area
• Picnic area
• Fitness facilities
• Free breakfast
• Front desk (limited hours)
• Tours/ticket assistance
• Free self parking
• Free full breakfast
• Couples/private dining
• Children's games
• Wheelchair-accessible on-site restaurant
• Well-lit path to entrance
• Stair-free path to entrance

Rooms Available

• Family Cabin, Kitchenette, Mountain View

  2 Queen Beds

  215-sq-foot room, deck/patio with mountain views

  
  

  Internet - Free WiFi 25+ Mbps

  Entertainment - 32-inch flat-screen TV with cable channels

  Food & Drink - Kitchenette with refrigerator, microwave, and dishwasher

  Sleep - Bed sheets

  Bathroom - Shower, free toiletries, and a hair dryer

  Practical - Wardrobe or closet; rollaway beds (surcharge) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Closed-captioned TV

  Non-Smoking, pet friendly

  Max Occupancy: 5 (5 Adults)

  • Shower
  • TV
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Microwave
  • Dishwasher
  • Wardrobe or closet
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Ceiling fan
  • Free WiFi
  • Smoking and Non-Smoking
  • Bedsheets provided
  • Deck or patio
  • Closed captioned TV

• Basic Single Room

  1 King Bed

  Overlooking the pool

  
  

  Internet - Free WiFi 25+ Mbps

  Entertainment - 32-inch flat-screen TV with cable channels

  Food & Drink - Room service (limited) and free bottled water

  Sleep - Bed sheets

  Bathroom - Shower, free toiletries, and a hair dryer

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Closed-captioned TV

  Need to Know - No rollaway/extra beds available

  Non-Smoking, pet friendly

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Hair dryer
  • Private bathroom
  • Bottle of water
  • Room service (limited hours)
  • Wheelchair accessible
  • Daily housekeeping
  • Ceiling fan
  • Free WiFi
  • No rollaway/extra beds
  • Bedsheets provided
  • Closed captioned TV
  • Low-height bed
  • Wheelchair-width doorways

• Standard Double Room, Courtyard View, Poolside

  2 Queen Beds

  108-sq-foot room with courtyard views

  
  

  Internet - Free WiFi 25+ Mbps

  Entertainment - 32-inch flat-screen TV with cable channels

  Food & Drink - Room service (limited) and free bottled water

  Sleep - Bed sheets

  Bathroom - Shower, free toiletries, and a hair dryer

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Closed-captioned TV

  Need to Know - No rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Hair dryer
  • Private bathroom
  • Bottle of water
  • Room service (limited hours)
  • Wheelchair accessible
  • Daily housekeeping
  • Ceiling fan
  • Free WiFi
  • No rollaway/extra beds
  • Smoking and Non-Smoking
  • Bedsheets provided
  • Closed captioned TV

Guest Reviews

• Francis (4/5): - En una habitación no cambiaron sábanas nada de amables
• Douglas (8/5): - It is a place where they have contact with nature, exercise and a bit of history
• Luis F (10/5): - muy agradable
• Evelyn (10/5): Our getaway to Copan - Everything was good and peaceful
• Rogelio (6/5): - El baño sucio.
• Audely (10/5): Very good place. - Was really good we connect with the nature.
• Mirian (8/5): - a quiet place to rest and enjoy nature.
• Andrea (6/5): - There were multiple power outages during our second day and the hotel seemed unable to turn on the backup generator to keep air condition running and lights on. Given the hot weather and traveling with a baby, this was less than ideal. Also the property has multiple sets of stairs to enter and exit the rooms and property, and ramps are limited and at times were blocked which made it hard to carry luggage.
• Mariela (10/5): - To be surrounded by nature and listening to the birds it was an awesome experience!
• Luis Andres (8/5): - En general las instalaciones estan bastante bien La atencion en recepcion excelente. Nos brindaron no sólo informacion del hotel, sino de sitios turisticos y restaurantes En el servicio de restaurante del hotel les hace falta mejorar la atencion. En la cabaña no tuvimos disponibilidad completa de utensilios para comer, todo estaba por pocos El mariposario es muy bonito y la persona a cargo super amable
• Erick (10/5): - I would visit again
• Fidencio (10/5): - Excelente servicio organizado y la atención excelente
• Wilmer (10/5): - Todo muy excelente
• Luis (10/5): - The property is so pretty, the cabins are big, nice pool, delicious food and great staff. Easy for walk to town.
• Vivian (2/5): - Worst night ever, the staff left a 6pm not restaurant open after that not body only 1 security the rooms on the top on the mountain old people cant not come is so hard and the light when off and the put it after one hour and half the phone from the room not work and try to call for the number of the hotel notbody answer if something happens not help on all i wake up early not body there so horrible!!! I wish i can get my money back also AC not good enough for the weather.
• Verified traveler (4/5): Hike to your room - So, it stated on Hotels.com that there were only 2 rooms left… The entire place was empty other than one other family. I got a cabin because that's all I had as an option for 3 people. There was no ramp for cars or for you to carry your luggage down. Now, I'm with my 70-year-old mom & 60 yr old aunt. The cabin they gave us was atop another hill!!! Needless to say, my family could not make the walk just to get to the cabin. It was a far far walk, not ideal if you have any heavy luggage. There was only one worker there to help but we had to try to carry everything else ourselves, it was rough and my mom didn't make it halfway. Went back to exchange for another room, but they didn't say anything as the hotel was empty and everything was under construction or being painted. Being hungry after the 4-hour bus ride there, the kitchen and service was horrible. My mom got a baleada and even starving, she couldn't eat it! Expensive & horrible. The TV worked for 1 day, the water was cold but I expected that and it was full of ants. Won't go back. The only nice experience was at the Mariposario with the few butterflies they had.
• Eduardo (2/5): - Full of bugs and rooms very dirty, old humid towels
• Carmindo (10/5): - The butterfly greenhouse was absolutely stunning! The2 w w we×23r34222²11 w entire grounds are
• Alma (10/5): - Very clean. Peaceful, great relaxing spot!
• Laura (4/5): - Nice hotel with lots of stairs. Not suitable for wheelchair, elders or strollers. The staff was very kind and helpful. No complaints with any staff member. The family cabins where big, confortable but didnt feel soo clean. The bathroom towels felt old and didnt smell fresh. The property is beautiful, the pool was nice and clean. Overall if you dont have a problem with stairs, youll be fine. We just hope they clean the rooms a little better.
• Jose (10/5): - Muchas gradas.
• Angel (10/5): - Great place to vacation
• Verified traveler (10/5): Great place - We had a wonderful stay at Mayan Hills. The staff were very helpful and the food was good. Beautiful setting. We enjoyed visiting the ruins and parrot sanctuary.
• Mary (10/5): - friendly staff great service . Enjoyed Great views .
• Cassidy (8/5): - The hills on the property were beautifully landscaped, and the butterfly observation room was a wonderful surprise. We were perplexed to not see any local Mayans at the Mayan Hills.
• Fidencio (10/5): - Good place, I like it
• brynda (10/5): - Fantastic!
• Ana (10/5): - Such a lovely place!
• Javier (6/5): - Mal servicio, descuidado, mala atención
• David (10/5): - What a cool place!
• oscar f (10/5): - Everything, very good
• KATHERINE (10/5): - Everything was nice
• Karla (8/5): - La información que provee el personal de recepción debe mejorar, en la noche otros huéspedes estuvieron bebiendo licor hasta muy tarde con música con alto volumen y luego estuvieron haciendo relajo cerca de las habitaciones, con lo que la sensación de seguridad disminuyó.
• RICHARD (10/5): - Todo exelente servicio y hopitalidad
• Tomas (2/5): - 👎😅
• Sailyn (4/5): - No good second nor maintenence
• Maria Antonia (8/5): Confortable - Fue muy agradable la experiencia, deseamos volver pronto para poder conocer aun mas el lugar
• Henry (10/5): - Espectacular la estadia
• Erick (10/5): - Nice place
• greisy gabriela (10/5): - No tengo queja alguna, fue una experiencia muy bonita.
• Gerardo (6/5): - La propiedad en general esta bonita, un poco mas de aseo en la cabaña seria bueno, estaba muy polvosa, la construccion entre la propiedad es incomoda aunque sera temporal
• Angel (8/5): - Bien
• Kevin (10/5): - Toda la estadía fue excelente
• Samuel (2/5): - Nada complacido, ya que la primera habitación solo tenía lámparas de noche, no Luz en el techo, posterior a eso me dieron otra habitación la cual no servía el agua caliente, cuando lo reporte me comentaron que no había nadie de mantenimiento, encontré dos cucarachas, y en general el precio es demasiado elevado casi 90 dolares por la atención del lugar
• Hugo (6/5): - Surroundings were ecofriendly, staff was very willing to help at all times, but rooms need better cleaning, roof was leaking when raining, bathrooms need some repairs with fixtures. Ants were observed inside bathrooms and along entry door. Facility needs a maintenance team to solve those above mentioned issues. Finally at the restaurant, team working at this place was fantastic but menu is very limited. Butterflies sanctuary was fantastic.
• Karla (10/5): Great! - Beautiful place
• Ruben Dario (10/5): - Lugar muy bonito, naturaleza hermosa, cuartos muy limpios, desayuno delicioso. Personal muy amable
• Daniel (10/5): - Lovely rooms and site. WiFi was poor and needs strengthening. The gym was great but played music loudly late into the night. Could put a door in front or something.
• Jennifer (6/5): - Mayas hill hotel muy bonito se ve es un poco incómodo subir y bajar gradas con o sin maletas la atención del personal muy eficiente todos ellos muy amables lo otro incomodo es escuchar música en alto volumen a las 6am y todo el día hábil pues la música proviene del gimnasio entiendo gente quiere hacer ejercicio temprano pero huéspedes no tienen por q levantarse con esa música alta en especial regueton q creo es muy común en honduras y gente joven pero debería de haber un poco de respeto hacia personas que solo vamos a buscar un poco de relax muy agradable ver la naturaleza y ver el Mariposario
• Emilia (10/5): - It’s a lovely place. The facilities are beautiful.
• RAUL (4/5): - Worst hotel for adults over 70 years old. There is a hill ti hey yo the rooms and no one take your suitcases. Verte dangerous for those with high pressure illness. I Will nevera yo back there.
• Verified traveler (8/5): - Too many stairs, no elevator. The place is nice, different it feels like you're in the forest surrounded by nature which is beautiful!! One of my rooms was on top of the hill , so if you travel with little ones or elderly (which it was my case)it may be an issue...the staff is awesome, very helpful... location is about 5 min away from the town, to the ruins 10min.
• Verified traveler (10/5): - The rooms are so big and so comfortable. The air conditioning is a blessing. There is a small kitchenette that we used and loved. The bathrooms had fluffy towels, and some amenities, but no hand towels or washcloths. The kitchen also did not have a washcloth so it was challenging to clean when we were preparing food. This is a very small complaint. There were also no towels for the pool. We would definitely stay here again because the property is beautiful and has updated rooms and accommodations. The staff is friendly and helpful - we even had a load of laundry done. The only downside was the hike from our car to our rooms. We are relatively young and in shape but the walk was down and then VERY uphill. It was a straight up workout to take our suitcases from the car. Other than that, everything was great!!
• Jennifer (10/5): - Gorgeous setting! Staff was very kind
• Verified traveler (6/5): - Convenient location, close to the town and the archeological park. Great butterfly exhibit right at the hotel. One word of caution, in order to access your room you have to climb up and down several ser of stairs. It is a real physical challenge.
• Justo (8/5): Comentario - Hermoso lugar para descansar, el Internet no llega a todas las habitaciones, es largo el camino a las habitaciones
• Verified traveler (10/5): - Beautiful property and great exercise on walking up steps to rooms.
• Bill (10/5): - Beautiful, peaceful property and helpful, attentive staff. Excellent restaurant.
• María (8/5): - El personal sumamente amable y habitaciones confortables.-
• Erin L (10/5): SO glad we came here! - Loved this beautiful place! Enjoyed being surrounded by the colorful jungle. Lovely butterfly enclosure, nice pool, good restaurant. Had fun taking tuktuks to town. Town surprised us with its beauty and variety, it's quite scenic, had very good food. Felt safe and welcomed by everyone we met. Ruins were fantastic!
• Verified traveler (6/5): - The rooms were nice and clean. Staff was nice. Kids liked the playground and mariposario. We did have to call at 6:30 our first morning to say that we had no water, but they were able to turn it on shortly thereafter. In fact, it wasn't a big deal, probably because we were there during low season they had the water off. The restaurant was decent and the breakfast was a typical Central American breakfast. In front of our cabin, there were hammocks and chairs for hanging out outdoors. It wasn't horrible but there were some beer caps and other small paper on the ground. We were there with kids so not ideal. The parking was out of the hotel on the main road. No security as far as I could tell. The biggest downside was the steps. We've stayed in plenty of hotels without elevators, but the name Mayan Hills is correct. From the lobby, you have a lot of steps down to cross a ravine and then even more steps up. With kids who overpack and not knowing about security of the car, we had a lot to carry each way. Good for built in exercise. Meanwhile, we would have to do without for the few things we forgot in the car.
• Yamill (10/5): - El lugar la higiene de las habitaciones el personal muy amable la comida excelente
• Fernando (6/5): - The main problem was that I was given a different room than the one I reserved and paid for.
• Andy&Gloria (8/5): - The property is very unique, and definitely a must for anyone visiting the area. The beds are a little too stiff for my taste, but the room was clean and looked nice, but plain.
• Amanda (10/5): - The only thing we were not happy with was the hot tub was not in use. Staff was awesome and hotel was very nice. We will definitely book with them again on our next trip to Copan!!
• sergio (8/5): Un lugar muy agradable - Me pareció un lugar muy bonito, bastante vegetación.

Photos