The Chalk Hare, Royston, Hertfordshire - Acorn Pubs

Name: The Chalk Hare, Royston, Hertfordshire - Acorn Pubs
Address: The Chalk Hare, 16 Melbourn Street, Royston, gb

Location: The Chalk Hare, 16 Melbourn Street, Royston, gb

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Luxurious Accommodation
Experience comfort and style at Banyers House with beautifully furnished rooms featuring modern amenities such as flat-screen TVs and private bathrooms.

Delicious Dining
Indulge in a delightful culinary experience at our on-site restaurant, offering a variety of breakfast options including continental, Full English/Irish, and vegetarian choices.

Convenient Location
Conveniently situated just a short distance from popular attractions like Audley End House and the University of Cambridge, Banyers House is the perfect choice for your next getaway.

To book your stay at Banyers House and enjoy a memorable experience, contact us now!

Policies

Check-in: 03:00 PM - 11:00 PM

Check-out: 11:00 AM

Amenities & Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Luggage storage
Non-smoking throughout
Private check-in/check-out
Kid meals
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
Access to health care professionals
Face masks for guests available
Delivered food - securely covered
Key card access
Mobile app for room service
Television in common areas
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Housekeeping on request
Wine release events
Reception hall
Japanese garden
Secured parking
Vegetarian menu options available

Rooms Available

Classic Double Room

The double room features air conditioning, a coffee machine, as well as a private bathroom boasting a shower and a hairdryer. This double room has a wardrobe, a carpeted floor, flat-screen TV, as well as chocolate for guests. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Smoke alarm
- Key card access
Superior Double Room

This double room has air conditioning, bathrobe and tea/coffee maker.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Key access
- Key card access
Four Poster Suite

1 King Bed
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Coffee/tea maker, electric kettle, free bottled water, and free tea bags/instant coffee
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and desk chair
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Electric kettle
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
Executive Double Room

1 King Bed
215 sq feet

Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Coffee/tea maker, electric kettle, free bottled water, and free tea bags/instant coffee
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and desk chair
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Electric kettle
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
Triple Family Room

1 King Bed and 1 Double Sofa Bed
205 sq feet

Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Coffee/tea maker, electric kettle, free bottled water, and free tea bags/instant coffee
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and desk chair
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Electric kettle
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
Standard Double Room

The double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. This double room has a carpeted floor, heating and a flat-screen TV. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Electric kettle
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Key access
Deluxe Double Room with Bath

The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. This double room features a carpeted floor, heating and a flat-screen TV. The unit offers 1 bed.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Electric kettle
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Key access
Family Room

The family room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 2 beds.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Sofa
- Electric kettle
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Key access
Deluxe Double Room

The double room features air conditioning, a coffee machine, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Key access
- Key card access

Guest Reviews

Bojana (10/5): A beautiful stay - Our room was very comfortable, nicely decorated. The bathroom was spacious, bed and linen perfect. Nice large windows, with a great view, curtains easy to close and open. Very quiet during the night. It was a clean room, clean, big towels, everywhere was spotless. Breakfast was excellent, and staff very friendly. I would happily recommend the place. Personally, I don't like the modern type of toilet flush buttons, but this is a small fault, more of a preference.
Graham (10/5): Great, staff, rooms and food. Will be back soon. - Great staff. Wonderful decor.
Gary (9/5): A very comfortable stay, friendly staff and great location. - The hotel is located in the centre of Royston close to all the shops and facilities. The room was superb and very comfortable. All of the staff were very friendly and couldn’t do enough for us. Breakfast was excellent, and we were looked after by Karen, who was both friendly and very efficient. Thank you
Jayne (10/5): -
Antony (10/5): Excellent service, facilities and food - Relaxed and comfortable
David (10/5): -
MP20121069784 (8/5): First, but not last, visit - Overall we had a good experience, with good food well prepared and presented. Our waitress Olivia was excellent. It was our first visit under the new name/management and we found the atmosphere very welcoming and friendly. The new decor and furnishing brought a much softer ambiance. The menu was varied and appealing and well priced for the quality. A couple of negatives that could be ironed out; no light in one ladies loo cubicle, quite a long wait for meal and some drinks. We were charged for 2 glasses of wine we didn’t have but this was rectified when we pointed it out. It did make us late moving our car from their car park (there is a 3 hour limit).
X3489LOjohnr (10/5): Perfect Sunday lunch for a family birthday - We had a surprise birthday celebration for our daughter. On entering, the manager was on meet and greet and couldn’t be more helpful, we were taken to our table and drinks ordered. Perfect! Party of 7, 4 adults and 3 kids. Service was faultless, food was fantastic, served by Shelly who was very attentive and entertained the children. Roast beef Sunday lunch beautifully cooked. Two of us stayed overnight and had an anti-pasta sharer for supper as we were still stuffed. Bedrooms are newly refurbished and beautifully done. Great breakfast choices. Great meals, great staff and great stay and we look forward to going back.
Ralph (7/5): Very enthusiastic staff . - Breakfast was great . Dinner as average as the pie was rock hard and the only thing that was as hot on my plate was. Our second room was comfy but a bit too stuffy . The first room no 5 was very noisy due to kitchen vents on the roof outside. I had to send my dinner back as it was actually cold ( except for the pie which was grossly over heated and rock hard )
Petra (10/5): Sehr schönes Hotel mit super gutem Essen - Sehr schönes Haus mit super gutem Essen (Frühstück und Abendessen), sehr gute Qualität, große Auswahl, keine Wünsche blieben offen. Parkplatz direkt vor dem Hotel, schönes Ambiente nichts
Rebecca (5/5): it was ok - The room was decorated lovely, the food was beautiful, both dinner and breakfast, and i loved the old building. Location was great for what i needed. The room was very noisy at nighttime, im not sure if i stayed in a room next to a staff room, but there was doors banging and clattering late into the night, i assumed it was night staff, which kept me awake during the night, so it wasn't my best nights sleep.
Tina (8/5): Overall our stay was pleasant, staff amazing and very friendly, food great, location great … just a little overpriced fo - The food was excellent, staff very friendly Very noisy room , unfortunately over looking busy road , definitely overpriced for a deluxe room as didn’t meet those standards, very cold bathroom as very large (but nice )so needed heating for towels , had a nice mirror with lights but didn’t work!
Neil (9/5): -
Heather (9/5): Loved it ! A historical ,warm and good place.Just the toilet flush buttons needed sorting - It was Christmas and was all I needed. The toilet didnt flush properly at all
Tony (10/5): - The cleanliness of the hotel & its friendly staff
Amira (7/5): Disappointed & wouldn’t stay again. - The location was perfect with the addition of a car park. Some areas of the room were very dusty/dirty for example behind the side table (where I went to plug my phone it), the velvet curtains looked very dirty and the corners of the room. It could do with a deep clean. There was also an unpleasant odour in the hallway between the reception and first floor. I was disappointed with the cleanliness.
Marcus (5/5): It's was pleasant - Food was good Room was vert tired, which was disappointing
Alistair (7/5): Nice hotel good atmosphere shame about the room being cold - I liked the night watchman: He prepared an early morning continental breakfast with a lovely warm croissant and was very helpful. Thanks ! The room was cold !
Rebecca (8/5): Very comfortable and staff very friendly. - Excellent breakfast. Really added to the value for money. Very comfy bed. Toilet flush didn’t seem to be working properly.
Leigh (10/5): Good value. Good food. - Friendly staff. The breakfast was 10 out of 10. Comfortable bed. Nothing
Mrs Laura (4/5): Dissapointing - Staff lovely, breakfast good, location good Absolutely filthy dirty room, pills, fluff and hair under bed, dust was everywhere as were cobwebs. Tv only had 3 channels BBC 1 no volume, bathroom blind permanently down as all air con until outside window which hummed day and night. No shower gel.
Denzal (8/5): Good stay in Royston - Good location. Good breakfast. Had a good night sleep Would’ve liked Marmalade or jam with toast but a small thing, the breakfast, tea and coffee very nice
nicola (7/5): - Good location, nice food The room wasn’t very clean but they gave us a discount on check out
Genevieve (9/5): - Staff, food and room were all great! On a main road so a little noisy
Philip (6/5): -
Crispin (6/5): Compared to some very cleverly taken photographs, extremely underwhelming. And for £260 it simply was not worth it - ou - Location, breakfast, size of room Very tired. Locks on door extremely inadequate, significant cobwebs, lumpy mattress
Kelly (10/5): -
Joanne (8/5): -
David (10/5): - Close to town across from the old church. The breakfast included was excellent.
Verified traveler (10/5): Highly recommended. - Delightful staff who could not do enough to make our stay comfortable. Very flexible menu and eating times. Ordered a special menu for our breakfast. Perfect! Strongly recommended.
Patricia (10/5): It couldn’t have been better! - The staff were lovely. Nothing was too much trouble. Nothing
Ashleigh (5/5): - Breakfast was good, the room was spacious good location for a wedding at South Farm bed was reasonable comfortable and plenty of coffee and tea in the room The bathroom has black mould around the shower I know it happens and builds up but it could do with sorting. A shower curtain was used as a curtain in the bathroom and the room generally seemed run down considering we paid quite a lot of money it was disappointing
Rachel (6/5): Slightly tired place with less than helpful staff - The breakfast was delicious, and the location was great. The staff were not great, no one told us any information when we checked in, at breakfast no one said what was or wasn’t included with our stay, we asked for things several times before they arrived at our table. The place was also just quite tired, lots of peeling pain in the bathroom and the place looked like it needed a spruce up and a deep clean.
Philippa (9/5): -
David (9/5): Friendly staff , lovely old building, and a fantastic breakfast - Lovely old property and great location Slight road noise I
The Chapsters (8/5): -
michael (4/5): - Room maintenance haphazard. Meal service slow .staff clearly not properly ttained or supervised
Susan (7/5): -
Andrea (7/5): - The breakfast is just fantastic. The team is incredibly friendly and very helpful. The room is very old and had a clothes moths infestation. The team took care of the wool blanket (culprit), however nothing was offered.
Joanne (5/5): Has the potential to be a lovely hotel, but cleanliness issues + high price really let it down. - Staff were very friendly. Location was great, close to station and across from picturesque church. Cleanliness of the room wasn't good: coffee machine full of old pods, bits all over the carpet, one of the dressing gowns had been used. The bedding was poor quality, the old bobbled duvet was hanging out of the duvet cover by the morning which wasn't nice to wake up to. Breakfast was lovely, but the dining room wasn't clean: bits all over the chairs, food on the floor from previous night. Finally, the online check in/check out was a bit bizarre considering it's a small hotel. For £280 I expected a lot more.
Susan (1/5): Hotel room and communal areas were filthy. No sleep and upset stomachs afterwards. Avoid this hotel - Sadly, everything was very unpleasant: the room, reception, dining area, bathroom, outside area. Filthy room. The room had not been cleaned since the last occupant yet we were pointedly told that housekeeping had "blitzed it" when eventually a lady came to reception. No alternate room was available. The bedsheets were unchanged with body hair, body fluid and food in. Bathroom had faeces in. Shower had blood and faeces in. Half a toilet roll. Surfaces dusty. Carpet filthy. Bathrobes had body hair and stains on. 2 hangers for 2 people. Fingerprints and dirt on mirrors. Towels stained and faeces on. Nobody on reception. Then told no housekeeping available to sort. No apology, just whispering comments. Breakfast glass with earwig in. Tampon in bin. Breakfast cold and took half an hour to arrive. No welcome and found our own table. Table filthy and food all over floor, eg. stale bread and old meat. All public areas were unhoovered and stained. Considering the building was renovated in 2016 it appeared that no maintenance had been done. Paint uncared for and next door bedroom looked as if lock had been forced. All staff look deflated and unhappy with no direction or apparent manager. The worst hotel we have stayed in. £130 paid for no sleep and upset stomachs afterwards.
Matt (10/5): Charming hotel - Nice place. Food was good also. Staff friendly. Stayed in room 4. Not a lot of choice on the TV so went to a couple of pubs in the area. Ate in the hotel and food was lovely. Breakfast was also good.
Selseysilver (6/5): Looks good on the outside, shame about inside. - We stayed here last year but just for one night and thought it was fine. We stayed three nights this time and the cracks were obvious. First time, we were shown to our room. This time, find it yourself and no offer of help with luggage. We made coffee and left it, thinking it was just our aversion to the little tubs of milk, so bought ourselves some fresh milk. It went off in 36 hours. So we used the little tubs again and left the drinks and went to Costa. Our room was not serviced after our first night. My husband managed to get tea and coffee replaced. The cleaning when it was done was not great. The mugs and glasses and our one teaspoon were left dirty and stained. The sink had tidemarks where the hand wash bottle had stood. The little tubs of milk, replaced when the room was serviced, were palatable so I think our room had not been used for a while and they had gone out of date. The sugar was also solid in the paper tubes. Our first night, we decided to try out the restaurant. We were shown in. Then moved out because of our dog with relish! No apology for being put there in the first place. We chose our food and my husband went to the bar to order. The only decent ale was off. I suggested we eat elsewhere, which we did. For £660 room only, we would have expected better service and cleanliness. I doubt we shall be making a third visit.
Sue (7/5): Rough start but turned out great. - Hotel lovely, rooms a good size Welcome could have been better did feel like we were an inconvenience. 1st breakfast service a bit weird. Air con not cold enough.
Robert (10/5): Great place to stay. - Great place to stay, fantastic location, excellent room, excellent restaurant serving excellent food supported by really helpful and friendly staff. We will definitely be staying here again. Nothing at all.
Bruce (10/5): Great staff, excellent breakfast and comfortable room - Good size well equipped room, excellent breakfast
Stuart (9/5): Superb -
Alfie72 (7/5): Good - The hotel downstairs was lovely, the staff were great, friendly and always on hand The room had good facilities, ironing board, iron coffee and tea making facilities On first look, our room was lovely, but there seemed to be a few issues, dirty toilet, one wall had some flaking paint and the floor was very uneven and i stumbled a few times because of the unevenness due to the carpet
Richard (9/5): Great hotel in a great location with friendly staff - The rooms were very clean, lovely bathroom and enjoyed the coffee and biscuits available in the rooms. Great breakfast and friendly staff. Would stay again if were in the area Nothing was wrong with this hotel although our room faced the main road and above the beer cellar so was a little noisier than expected.
Caroline (7/5): Wonderful restaurant but the hotel rooms are not worth the price. - The restaurant and the staff in the restaurant was fabulous. The rooms are in need of updating. They look very tired and whilst the interior design is lovely, it looks like it was done quite cheaply about 10 years ago.
Leonard (10/5): Exceptional - Staff at Banyers were excellent. Made us so welcome. Plenty menu choice and had authentic Pizza oven. Meals we had were first class. Great location. 10 mins from train station. Rooms were well laid out with plenty facilities. Loved it all.
Paul (8/5): Very good -
Lindsay (9/5): Absolutely gorgeous rooms and bathrooms. If only there was a Banyer's House everywhere we went! - We have stayed here twice before and have always thought it really good. Each time the rooms have been beautiful, the cleanliness perfect and the breakfasts good (although not always perfect but how many places is breakfast ever perfect!) I really enjoy staying here, we have family in Royston and have stayed here at Easter for the last 3 years - we look forward to it. For 3 years now we have asked for pineapple juice at breakfast but alas......... I like the way the a big glass of fruit juice is brought to your table at breakfast but maybe ask first if people want lots of ice in it - it can be a bit hard on sensitive teeth!
Parnell (9/5): wonderful - We had dinner & breakfast, the food was lovely and the staff so friendly! Had a great time! The bed was very comfy so slept well too.
Alex (3/5): Over-priced, uncomfortable and a bit dirty. - Breakfast was good The rooms all have a bright green LED light in the ceiling that makes it hard to sleep. Our room specifically had the windows completely obscured in order to block out the view of industrial machinery - but that didn't block the noise, which also kept us up at night. Also, the toilets didn't flush properly and the shower and toilet in our room were both dirty-looking. All in all, not what we expected for the price.
Charlotte (10/5): Lovely - Very clean and beautiful decor. Delicious breakfast and great staff. Nothing! Everything was perfect!
Denean (10/5): - Lovely staff all around. The food was great, my room was cleaned beautifully and was well equipped with everything that I needed. Would recommend!
nathan (4/5): Bad nights sleep - The welcome was fine, and the room initially looked ok, but the emergency light was so bright that I could read a book with all the lights turned off, and someone had propped open the window with a wooden block, outside the window was an industrial fan. This made sleeping very difficult. Then when I went down for breakfast there was no one available, once I had been seated there was a 20 minute wait. At no point did anyone ask me how the room was or how my stay was. It seems like this would have been a great place to stay a few years ago, but now it is a bit tired and not very well run.
Laura (10/5): Exceptional -
Geoff (9/5): Great! Friendly! Quirky! - Staff were super welcoming, friendly and helpful. Always a ready happy smile. I did not feel like an intrusion on their day unlike so many of the impersonal multinational chains. WhenI was the only one for late breakfast, yet I was not made to feel like an intrusion on their day. The funky quirky decor is really different but well done so it is not OTT. Our spacious bathroom was to die for with a really big deep bath and no apprentice end to the hot water. The products supplied were good too. The food at the hotel was excellent, with a large menu with lots of variety. Despite being at the front of the hotel our room was very quiet and was also very clean and tidy. The choose of bar / restaurant seating was nice and didn’t make any difference to the quality of service, bot had a good atmosphere when we were settled that was just down to the company. The door lock was a bit loose as it it had been forced at some time but it still locked securely. Whilst WE LOVED the quirky four poster and It was ****NOT**** an issue for us; the bed is a bit low and other guests may find it an issue.
Margaret (10/5): Excellent - I loved the way I could get extra coffee milk water etc when I needed. The staff didn’t have a problem With request. They were so nice. I can’t remember the names but they were really lovely . I would like to say- the manager was really lovely- helpful. I didn’t dislike anything
William (8/5): Very good -
James (8/5): Banyers is a very pleasant place to stay in Central Royston with good food and a sound night's sleep - Well looked after by Jeff. Breakfast is always very good, in fact, the food generally is very good. Long afternoon of a Karcher being used to clean moss and dirt, some of which wound up on the car.
Elizabeth (9/5): Great hotel for a stay in Royston town centre - Room was clean, huge gorgeous bathroom. Breakfast was cooked to order and delicious poached eggs. They started breakfast earlier for me as I had an early appointment. It's my second time at this hotel. Will stay again.
Kym (9/5): Great stay if travelling to Royston and surrounds. - Great location. Very good food and beverages. Large room with good shower. Great character stay. Excellent breakfast.
Rachel (9/5): Great stay - Great welcome, helpful and informative team
Rebecca (10/5): Valentine's weekend to visit Shepreth Wildlife Park - We could not fault a thing. The spirit of your staff is clearly the result of good management and genuine enjoyment. We were blown away by our room and lovely touches during Valentine's weekend. We dined each evening and for breakfast and the food was wonderful. Thank you for making our stay so special!
Millie (7/5): Comfortable stay - Nice cosy stay, clean with good facilities. Good location More attention to dust in bedrooms/corners although overall, quite clean.
Jonker (6/5): Pleasant -
Len (10/5): Exceptional -
Benjamin (9/5): Superb -
Laura (6/5): It was pleasant but did not sleep well due to a light that could not be turned off - It is a lovely period property. The room was lovely and very clean Over our bed was a green light that had to stay on during the whole time we were there due to fire safety. I have stayed in plenty of hotels where there was not a green light right over our bed as we slept. The hotel needs to figure out a light for fire safety that does not keep you awake at night.
Keri (7/5): Good -
Caitlin (10/5): brilliant and lovely bath! - staff went above and beyond and made us feel special
Virgínia (9/5): Superb - Very good breakfast and a central location.
Lee (7/5): Good -
Verified traveler (6/5): It's alright - It was alright, I was a little disappointed that our bags were left in the open reception area, when they could maybe have been taken to the room, we had advised the hotel that we were at a wedding and that we wouldn't be able to check in until late. The bar was shut, which was also disappointing, but fine. The fire alarm went off at 6am and no one apologised for that which wasn't great. The rooms are nice but probably need refreshing. It was just okay, I think I was personally disappointed given the price.
Heather (9/5): We spent 2 nights here and loved every minute - The facilities, dining experience and comfort of the room Nothing
Maggie (10/5): Exceptional - Perfect location to visit family. Friendly staff and comfortable room.
Tony (10/5): Exceptional - This is a great place to stay in Royston welcoming and comfortable excellent staff friendly and helpful . The cleanliness of the rooms and restaurant or one of the best I've stayed in can definitely recommend.
Phil (10/5): - Comfortable, clean and tidy with a central location. Variety and food lovely and staff helpful.
Rebecca (9/5): Extremely pleasant - Breakfast was lovely, that was the only meal we ate there. room was lovely and staff very friendly. Would stay there again The bar areas was a little cold in the evening.
Fiona (8/5): Very good -
Shepherd (8/5): Very good -
Andrew (10/5): - Chloe was very welcoming and couldn’t do enough to help.
Judi (4/5): Overpriced and underwhelming - Good location for our needs. Parking available Bathroom was fully open to bedroom with large opening. Only a thin gauze curtain no door. Security light in bedroom made sleep difficult. Shower mouldy Staff were unprofessional - eating cereal while talking to us. Fire alarm went off at night. Went downstairs to check- possibly staff sitting drinking. No one obviously around to tell us it was a false alarm. Information states will get a thermos of fresh milk for room. When asked we were given milk in a tea cup with cling film over that was then left in the room the following day. Breakfast experience was just weird. No one greeted us or showed us to a table. Poor choice of cereals- Rice Krispies , bran flakes and weetabix. No milk. No juice offered. No toast offered. Just all felt a bit slapdash.
SimonS589 (10/5): Sunday Lunch - Great Experience and well done The Banyers - Dined here several times over the years and in all honesty, last Sunday was most likely the best, it was truly excellent, clearly standards in service have improved significantly, Carol and Lisa were outstanding, nothing too much trouble, Carol even went to find the ingredients into the Cauliflower Cheese from the Kitchen. Lisa again. returned with drinks order very quickly and both had a non-stop smile on their faces, clearly enjoying their work. The food was amazing, starters of Scotch Egg and Calamari, very nice and the Duck was cooked to perfection and plates hot. All made for an excellent experience and i would highly recommend the Banyers for an intimate dining experience, just make sure you take the right woman with you, unfortunately on this occasion i failed ! (cant have it all i hear you say !!)
Augustine (9/5): Superb - Location brilliant for visiting family in Royston .
Ivan (8/5): Cosy - Great and cosy rooms, amazing staff, good food Quality of the Mattress
Christine (9/5): Clean and comfortable place to stay whilst attending a family wedding. - The room was large and nicely decorated. Bed very comfortable. Lovely fluffy towels and dressing gowns. Able to control temperature with radiator valves. Helped to our room with luggage. Nothing
Stephanie (7/5): Good -
Colin (9/5): Superb -
Hannah (4/5): Meh - The breakfast was nice - lots of choice and friendly staff By the photos you would expect this hotel to look fancy and new, however it looks tired, dirty and a bit shabby! The hallways were dated and dirty and so were parts of the bedroom, our coffee machine and kettle were disgusting! The staff were lovely but didn't seem to know what they were doing as part of the hotel, no idea about check in or check out and both times we had to try and find people to help.. in the restaurant they were great. Just not as sold at all! Absolutely not worth the money we paid!!!!!
Aimie (10/5): Enjoyable stay in Royston - Delicious breakfast, friendly staff and beautiful room.
Smith-price (7/5): On the whole I was pleased. As a user of a walking stick the missing grips were a challenge - Breakfast was excellent. I was there for a family special lunch. Service and food very good. The open plan and lack of gripable banisters on stairs and safety grip in shower.
Robert (8/5): Very good -
Beverley (8/5): Very good - Easy parking, Royston is lovely. Very clean and the Manager Jeff and his team were excellent. Room seven has a curtain to the bathroom. Not very private for a couple.
Adaya (10/5): Exceptional -
Damian (8/5): Great Location and Staff. - Well located with lovely staff and good facilities. The room had been tarted up but was still very dated. It was large though. Great breakfast Bedding could be better. Sheets and pillows are definitely nicer at a Premier Inn. The hotel is not a bargain
Harrison (8/5): Perfect Short Break! - Beautiful character building with private free parking. Lovely decor throughout, spacious bedroom and bathroom with traditional and modern facilities. Friendly and welcoming staff. Great breakfast in lovely surroundings. Very close to Town Centre for pubs, bars, restaurants and shops. Nothing really as provided everything we needed for a one night stay. Maybe the room could have done with having a thorough clean but this did not spoil our stay.