Natacha Hotel

Location: 94 Moo 7 Ao Nang, A.Mung Krabi, Phi Phi Don, th

Star Rating: 1 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 08:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Room service
• Terrace
• Family rooms
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Car hire
• Massage services
• Non-smoking throughout
• Private check-in/check-out
• Shuttle service (additional charge)
• Public transport tickets
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• First aid kit available
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Key access
• CCTV outside property
• Process in place to check health of guests
• Face masks for guests available
• Thermometers for guests provided by property
• Key card access
• Broadcast Live sport events
• Pub crawls
• ATM/banking
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Scuba diving on site
• Snorkeling on site
• Pool sun loungers
• Internet access
• Housekeeping on request
• Japanese garden
• Fishing nearby
• Beach club nearby (surcharge)
• Beach toys
• Paddle boating nearby
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Double Room with Balcony

  The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

• Triple Room

  Larger air-conditioned room features a cable TV, a mini-bar and an private bathroom with free toiletries.

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Fax
  • Air conditioning
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Satellite channels
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Terrace
  • Dining table
  • Outdoor dining area
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Pool towels
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Fire extinguisher
  • Key access
  • Hand sanitiser

• Double Room

  This double room features air conditioning and mini-bar.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Fax
  • Air conditioning
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Satellite channels
  • Tile/marble floor
  • Wardrobe or closet
  • Terrace
  • Outdoor dining area
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Fire extinguisher
  • Key access
  • Hand sanitiser

Guest Reviews

• El khbir (5/5): -
• Camille (1/5): - On est arrivé sur l’île après 2h de ferry (bagages, chaleur…et j’en passe) nous avons chercher l’hôtel après 15minutes car les indications n’était pas bonne. une fois sur place personne, pas de personnel pour nous accueillir endroit petit, un numéro à appeler mais messagerie. Donc on a du trouver un autre hôtel de dernière minute.
• Christin (1/5): Nie wieder, dann lieber Hostel - Die Lage, mehr nicht Die Sauberkeit. Keine vernünftige Rezeption. Einiges Kaputt oder nicht zumutbar. Zimmer war nicht fertig.
• Marilena (1/5): - Η πόρτα αφού κλείδωνε είχε ένα τεράστιο άνοιγμα και άκουγες τα πάντα. Από εκεί μπαίνανε και έντομα όπως και από το παράθυρο του μπάνιου, δεν είχε καν πορτακι και ήταν απλά ανοιχτό. Βρήκαμε σαύρα μέσα στο δωμάτιο. Κάτσαμε ένα βράδυ από τα 3 που κλείσαμε.
• Thymian (7/5): -
• Oskar (5/5): - Bra läge och billigt! Gammalt så hygienen är väll inte den bästa men ändå ok! Inget för den kräsna! Du får det du ser på bilderna.
• Ingo (2/5): -
• Aisha (10/5): -
• Mariusz (9/5): -
• Morgana (6/5): -
• Jean Charles (4/5): - L’emplacement Propreté douteuse,personne de l’accueil pas aimable.
• Palmira (1/5): Der eine ⭐️sollte man ihm auch noch wegnehmen! - Bettwäsche war sicher vom Vormieter, noch gar nicht gewaschen. Auch der Boden und Badezimmer sehr schmutzig.Von Meerblick keine Rede.
• Pedro (5/5): - La ducha no tenía presión .
• Jack (4/5): - Nearby city Toothless man always high
• Stephanie (7/5): -
• Md (10/5): Exceptional -
• Alex (9/5): Superb - Amazing location
• Clayton (7/5): Good -
• Islam (2/5): Very poor - Nonchance Bad behavior
• Ravi (5/5): Passable - Location is perfect okay for budget and friends.. not class
• Joseph (7/5): Good -
• Jamie (8/5): Very good -
• Oliver (6/5): Pleasant -
• Daniel (4/5): Disappointing -
• Ben (1/5): Bad -
• Mathura (1/5): Terrible place to stay in Phi phi - Zilch Clogged toilet Dirty bed spread and rude staff
• Uddin (1/5): Worst - Location Very disappointing with every facilities of the room like as bathroom, bathroom doors, water supply, commode, room lights. Cockroaches found in the room. No drinking water given.
• Rosa (4/5): Disappointing - Very good location, lots of shops and restaurants within a short walking distance. Close to the pier. There were issues with water, it smelled bad and one day it wasn’t working at all. The beds/mattresses were really worn out and lumpy. The air conditioning only had two settings: completely off or freezing cold. There was a construction site right next to the hotel which caused a lot of noise, even at night time. The reception was not really a reception, and upon arrival we had to wait and try to call the reception number several times before getting in touch with the staff. The check-in happened by the street, and the staff didn’t check our passports or anything, booking number was enough. Even with ”please clean room” sign on the door, we didn’t get the room cleaned. We paid a total of approximately 150€ for three nights for two persons, and with that money we expected a bit more.
• Filiz (8/5): Very good -
• Nasrin (3/5): Okay for the price - The old man who is the owner was so helpful! My EU mobile chargers wouldn’t work so the old man gave me a extension or adapter! There was no hot water kettle available so he got me a hot water dispenser from somewhere. He really tried hard to make my stay comfortable and I really appreciate and respect the old man for doing that! The location is great! Two minutes walk to ton sai pier! Located next to burger king and mcdonalds. Between all the local markets! The old man kept crates of water bottles on the staircase, take as many as you need! The building was fairly clean and new. The rooms were not that modern but for the price it’s okay actually. The AC was a bit weak. You need to keep the AC on for about 35-40 minutes before it gets cold. I will stay here again if I visit 👍❤️ 1. The sheets made my body itchy 2. The bathroom was so problematic- shower didn’t work at all, stayed two days without showering. 3. No racks to hang a towel or clothes in the toilet 4. No TV in my parents room and the TV in my room didn’t work and had no remote 5. No electric kettle 6. No hotel reception (unprofessional)
• Erin (4/5): Disappointing -
• Luke (4/5): Good location but needs TLC - Great location near the the ferry pier The AC barely worked and the shower did not work at all.
• Doug (7/5): Good - Water issues
• Jana (5/5): Passable -
• Alejo (6/5): Pleasant -
• Alan (1/5): Bad - Avoid like the plaque!! Location ok. First room we was given had exposed light fitting in bathroom!!! Shower only just worked. Aircon a joke Small and dingy Second room, was scared of plugging as sockets were pushed all the way back out of fitting Windows only just opened. Booked for 2 nights Relocated after 1 which was more expense to seek alternative accomodation I'm from UK and we have standards of people are staying at your property. Think booking.com need to pick there act up or I will be letting my garden shed out!!!! Free wi-fi Close to harbour
• Rotolo (8/5): Dirty but cozy - Great location, big room, water provided, air conditioning, hot water, terrace Super dirty, but it's ok for few nights
• Soto (3/5): Poor - Great location. No loud noise at night. The bathroom was disgusting and the AC didn’t work properly. We woke up at night several time because the heat. If you only gonna stay for the night, it’s ok but don’t expect too much.
• Joshua (6/5): Pleasant -
• Alexia (10/5): Exceptional - - The location is good because it’s quiet at night (no bars or people around) - we had a little problem in the room and the manager immediately changed us of room. - the air c. was good - the balcony in the corner was good to dry clothes - beds were hard but it’s ok for few nights.
• Radika (1/5): Bad - Good location Dirty and a lot of ants in the bed
• Abdul (5/5): Passable - The location is excellent. The AC was not making the room cool properly.
• Sebastien (1/5): Bad -
• Brandon (2/5): Very poor -
• Toma (3/5): Hotel with not working toilet - Good location (next to the pier). On the room you don’t hear noise from outside even it is noisy outside The toilet does not flush, that is a huge problem. Also then we checked in, man from reception did not want us to give AC remote control (in the beginning he said he doesn’t have any, after he said it was broken), but we strongly demand to give it to us. After some arguments he finally agreed to give AC remote control.
• Littu (7/5): Good -
• Aldona (5/5): Passable - Location, 1 min from harbour. No big sound from outside. Sheets looked like they were used, matrace broken, pillows big and hard. For the price what you are getting its just a very sad story.
• Joyce (5/5): Passable - Nice clean, fresh, thick white towels. Comfortable pillow. Air conditioning was set at 16 and only worked when key inserted and room occupied which is understandable but no controls to change the setting from 16 or turn off when sleeping. Water in bathroom sink only trickled. Toilet problematic. No TV so shouldn't be listed on booking site. No kettle so shouldn't be listed on booking site. One side of balcony door broken. A bottle of water would have been appreciated on check in.
• Abdul (7/5): Good -
• Dorine (7/5): Okay hotel on a great location - The location is great! 2 minutes walk from everything. My room was nice, AC was good. Overall I was happy with the room. Bathroom could be cleaner; lamp next to the bed wasn't working.
• Arthur (5/5): Passable -
• Ciaranmat (4/5): Disappointing - The location was perfect. The staff as soon as you arrive is so rude, not helpful at all.
• Gonzalo (6/5): Pleasant -
• Vishal (1/5): Bad -
• Elie (8/5): Very good -
• Islam (5/5): Passable - Location No frontdesk, old ferniture, the door of bathroom not useable, gijer not warking. Another room is comparatively good.
• Bovolon (3/5): Poor -
• Mark (8/5): Very good -
• Florentina (10/5): I Recommend! - Well located! Just next to the harbor, nice room with a window, and super friendly staff <3 In the reception we booked a cheap and good tour, I recommend it.
• Chelsea (1/5): Bad - Convenient location The water stopped working on day 2..we couldn't shower or operate toilet. WiFi wasn't working. Beds were extremely uncomfortable.
• John (1/5): Not comfortable not clean I would not recommend it to anyone lesson learned - Location was great as next to the port Everything except for the location
• Matthew (4/5): Wouldn't recommend - Good location and friendly staff Absolutely tiny room and bathroom. Dirty bed and bed sheets, we were really itchy whilst laying on the bed. A spring was sticking out of the bed and nearly cut my girlfriend. We were glad to leave, really the worst hotel we've ever stayed in.
• Abdul (1/5): Bad - Location is wonderfull I regrert to book this hotel because Rooms are soo smalls No facilititea available , no phone , no hand wash , shampo also beds are not comfortable & clean
• Anonymous (2/5): Very poor -
• Nicole (1/5): Bad - the reception is literally a man outside with a table. He is really rude. the bathroom doesn’t even has where to shower and it smelled disgusting.
• Zoe (6/5): Pleasant -
• Christian (5/5): Great place in the center of the town - The hotel is directly in the center of the town. So everything is reachable within a few minutes walking. It was mostly calm and I did not hear my neighbors nor the noise from the busy street outside. My aircon worked well. The check in/check out was in the little shop next door. Sometimes nobody was there and you had to wait a while...the room was really small and dark. I only used this place for sleeping.
• Agnieszka (6/5): Pleasant - it was quiet at night. that’s a plus.
• Federica (7/5): Good - Hotel very central, near Ton Sai pier. Budget accomodation but comfortable and clean, good wifi. We were moved to a larger room and it was very quiet and spacious.
• Heidi (10/5): Great service - Great service and location. Near the port
• Liban (4/5): Disappointing - The location is right next to the pier. The most uncomfortable bed I've ever had to sleep in, the sheets were dirty with stains. And the smell was awful. Very bad experience.
• Dimitris (6/5): Pleasant - The location was great!
• Rosilani (7/5): Good - Friendly staff TV was not working. Bathroom leaking under sink
• Francieleb (3/5): Poor - Location next to the port It has a bed, don't expect anything more than 1 star
• Elaino (7/5): Good -
• Mcwherter (1/5): Bad -
• Agne (8/5): Very good -
• Ronny (3/5): Poor -
• Sakaoduen (4/5): Disappointing -
• Jeff (9/5): Superb -
• Michal (6/5): Pleasant - Location Room,A/C
• L~ (8/5): Very good -
• Alan (6/5): Pleasant -
• Rosilani (4/5): Disappointing - Near to pier & eating place No TV in my room. Tiny bathroom. I sweep my room by myself every day. Even I ask to change bedsheets, staff only make up the old one
• Daniel (5/5): The most expensive in whole Thailand for the biggest money - Close to everywhere Very small room, quiet dirty and old school furniture. Noisy neighbours in other rooms which seems to be locals.
• Sumaruth (3/5): Poor -
• Rosilani (4/5): Disappointing - Close to jetty & food Online state with TV, but unfortunately not
• Alexandra (8/5): Very good - great location. comfortable stay, room has all you need little bit old and dingy
• Van (8/5): Very good -
• Berglind (1/5): Bad - Reserved a room online, when we came we were told it was not available so we had to find another accommodation which was very stressful.
• Bhakta (8/5): Very good - Excellent location - two buildings away from the pier, right next to my dive shop and opposite a 7 11. great room (had a pool view), great price (2.1k thb for 3 nights). Clean, comfortable, they changed my sheets when asked. Super hot water instantly. The staff never picks up their phone. But esp when you want your deposit back there's usually someone around to locate the manager. There's no water jet outside to wash your feet so you will track sand in all the time if you go to the beach. Bathroom water pressure could definitely be better.
• Mia (1/5): Hell… dirty bug infested hell hole. Do not stay here! - Nothing the only word I could use to describe it is hell The shower was on top of the yellow dirty toilet, there was ants all over the floor and walls, urine stains all over the bed, aircon didn’t work and the owner is rude and dismissive. DO NOT STAY HERE EVER… it’s awful.
• Iftekhar (5/5): Passable -
• Shashi (5/5): Passable - The location is right next to the ferry point so very convenient for travelling. Post covid this place is hit with financial issues it seems it just had 1 man handling the place who could not speak English. The place isn't maintained regularly so did not have a fresh vibe. But I believe when season opens and they make some money, they will improve their service. The experience compared to its competitors was ok.
• Pantera (2/5): I hated it. Don’t book! - I only liked the location and how close it was to the doc. everything was disgusting. there’s no reception & I told the guy that there’s a stain on my bed and he said “well we just made it so it’s fine”. I found a pube on my toilet seat and tape was across my AC. I HATED IT!
• Khandoker (1/5): Worse ever - Nothing Everything
• luxtravelinho (8/5): Fair hotel - We've stayed there for 2 nights. It was one of the cheapest hotels we could find so we decided to book it. The rooms are a bit old fashioned, like one of these old televisions, but that was fine for us.. I mean you're not visiting the island to watch TV. The beds were comfy enough for us, we'd just have loved to get another blanket. The lady at the front desk is super funny and was very helpful with selling us the Fare ticket back to Krabi. Another cool thing is their rooftop spot where you can enjoy your cigarettes. I would book it again.
• dimitrissif (2/5): A terrible “hotel” to stay - When we arrived at the hotel the receptionist was yawning. When we greeted her and gave her the name of reservation she simply told us that we had to pay for the accommodation without welcoming us or saying anything else. We told her, right after we were going to pay her ,however ,because we had too much luggage we told her to leave the luggage in the room first and then pay her. She refused and told us “no firstly you will pay and then go upstairs. “After we paid, we went up to the room and saw the utter chaos. The room smelled awfully, was small and the bathroom also smelled awful and it was dirty. The bathroom had a small bucket inside which had a pipe from which water came out and every time the bucket filled the water it lay on the floor! Also the basin was clogged and had a lot of water inside and the water had the colour of urine without anyone needing it. We told the owner to look at the problem and didn't care! The day before we left in the afternoon he told us if we wanted to change room and of course we refused because it was a hassle with so many things we had to change room from the moment we left the next morning. Also During the nights we slept we were constantly awakened by the voices of drunken people entering the hotel and I don't even know if they were customers. Generally unacceptable behavior and awful hospitality, I've turned all over Europe and half Asia and I've never seen this behavior anywhere. I do not recommend anyone and for any reason to stay at this "hotel" I
• alexhC2239BY (2/5): DO NOT STAY HERE - Would highly recommend against staying at this hotel. Staff are not welcoming, lights in room don’t work, air-con is weak but worst of all when we got back to our room after dinner we went to get into bed and as we pulled the covers back there was blood on the bed sheets and on the pillows. This is disgusting and reception was closed so there was nothing we could do about it, we had to lay out the towels and sleep on top of them. When I told the receptionist about it the next day she didn’t even apologise she just told someone to change the sheets and carried on going on her phone. Only plus side was the location but there are many many other places you should choose before this.
• Peter jan gregersen (2/5): DÅRLIGT HOTEL! - Rigtig dårlig oplevelse. Bookede hotellet i september, men da vi kom havde de intet værelse. Hotellet var bekræftet, men de var ligeglade.

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