Riad Shambala
Location: Derb Sidi Messaoud 111, Marrakech, ma
Star Rating: 9 Stars
Property Type: Riads
About this Property
Indulge in Moroccan Luxury
Luxurious Accommodations: Experience the charm of traditional Moroccan decor in our air-conditioned rooms, each featuring a private bathroom and access to a picturesque patio.
Culinary Delights: Delight your taste buds with a variety of Moroccan and international dishes at our on-site restaurant, offering a true gastronomic experience.
Prime Location: Explore Marrakech's vibrant Bab Doukkala district and iconic attractions like Jemaa El Fna Square, all within a short walk from our riad.
Book your stay at Riad Marrakech Shambala now to immerse yourself in the beauty and culture of Marrakech!
Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Policies
Check-in: 12:00 AM - 12:00 AM
Check-out: 12:00 AM
Amenities & Facilities
- Guest education on local ecosystems and culture
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Family rooms
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Ironing service
- Car hire
- Massage services
- Packed lunches
- Shared lounge/TV area
- Board games/puzzles
- Shuttle service (additional charge)
- Concierge service
- Allergy-free room
- Kid meals
- Shared kitchen
- Public Bath
- Outdoor furniture
- Fruits
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- 24-hour security
- Security alarm
- Thermometers for guests provided by property
- Cooking class
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Snack bar/deli
- Access to nearby indoor pool
- Pool sun loungers
- Internet access
- Games
- Housekeeping on request
- Art gallery on site
- Pool waterfall
- Exercise/lap pool
- Swimming nearby
- Hosted evening meal (reserve)
- Bicycle-friendly property
- Guest education on local ecosystems and culture
- Vegetarian menu options available
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Double or Twin Room
This air-conditioned room features traditional Moroccan decoration and a private bathroom with a bathrobe, slippers, hairdryer and free toiletries. Tea is available upon arrival and there is 24-hour room service as well as breakfast.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Washing machine
- Video
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Kitchen
- Private entrance
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Private pool
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Hypoallergenic
- Cleaning products
- Additional bathroom
- Coffee machine
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Child safety socket covers
- Board games/puzzles
- Books, DVDs, or music for children
- Plunge pool
- Bottle of water
- Fruits
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Mobile hotspot device
- Smartphone
- Lockers
- Smoke alarm
- Fire extinguisher
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Junior Suite (2 Adults)
This air-conditioned suite features traditional Moroccan decoration, a private bathroom with bathrobes, slippers, hairdryer and free toiletries. It also has views of the patio. Tea is available upon arrival and there is 24-hour room service as well as breakfast.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Washing machine
- Video
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Kitchen
- Private entrance
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Private pool
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Hypoallergenic
- Cleaning products
- Additional bathroom
- Coffee machine
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Child safety socket covers
- Board games/puzzles
- Books, DVDs, or music for children
- Plunge pool
- Bottle of water
- Fruits
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Mobile hotspot device
- Smartphone
- Lockers
- Smoke alarm
- Fire extinguisher
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Senior Suite
This air-conditioned room features traditional Moroccan decoration, a private bathroom with bathrobes, slippers, hairdryer and free toiletries. It also has views of the patio. Tea is available upon arrival and there is 24-hour room service as well as breakfast.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Washing machine
- Video
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Kitchen
- Private entrance
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Private pool
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Hypoallergenic
- Cleaning products
- Additional bathroom
- Coffee machine
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Child safety socket covers
- Board games/puzzles
- Books, DVDs, or music for children
- Plunge pool
- Bottle of water
- Fruits
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Mobile hotspot device
- Smartphone
- Lockers
- Smoke alarm
- Fire extinguisher
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Superior Double Room
This air-conditioned room features free Wi-Fi access and a private bathroom with a bathrobe, slippers, hairdryer and free toiletries. Tea is available upon arrival and there is 24-hour room service as well as breakfast.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Washing machine
- Video
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Kitchen
- Private entrance
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Private pool
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Hypoallergenic
- Cleaning products
- Additional bathroom
- Coffee machine
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Child safety socket covers
- Board games/puzzles
- Books, DVDs, or music for children
- Plunge pool
- Bottle of water
- Fruits
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Mobile hotspot device
- Smartphone
- Lockers
- Smoke alarm
- Fire extinguisher
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Five-Bedroom House
This holiday home's special feature is the private pool. Featuring a private entrance, this air-conditioned holiday home consists of 2 living rooms, 5 separate bedrooms and 5 bathrooms with a walk-in shower and a bath. Meals can be prepared in the well-fitted kitchen, which is equipped with a stovetop, a refrigerator, kitchenware and an oven. The spacious holiday home provides a TV with satellite channels, soundproof walls, Smartphone, a tea and coffee maker as well as pool views. The unit offers 7 beds.
Max Occupancy: 11 (11 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Washing machine
- Video
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Kitchen
- Private entrance
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Private pool
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Hypoallergenic
- Cleaning products
- Coffee machine
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Board games/puzzles
- Books, DVDs, or music for children
- Plunge pool
- Bottle of water
- Fruits
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Mobile hotspot device
- Smartphone
- Lockers
- Smoke alarm
- Fire extinguisher
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Superior Suite
Boasting a private entrance, this air-conditioned suite comes with 1 living room, 1 separate bedroom and 2 bathrooms with a bath and a hairdryer. The suite features soundproof walls, a seating area, as well as a terrace and an outdoor dining area. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Safety deposit box
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Washing machine
- Private bathroom
- Heating
- Slippers
- Private entrance
- Tile/marble floor
- Hardwood or parquet floors
- Hypoallergenic
- Cleaning products
- Terrace
- Linen
- Outdoor furniture
- Outdoor dining area
- Clothes rack
- Toilet paper
- Plunge pool
- Trash cans
- Cots
- Body soap
- Pajamas
- Socket near the bed
- Adapter
- Smoke alarm
Guest Reviews
- Daphnée (9/5): -
- Loréna (7/5): Bien pour dormir - L’emplacement super, lit super confortable bruyant, pas isolée
- Merrien (9/5): -
- Víctor (7/5): - Localización y personal. El agua funcionaba regular y la bañera no cerraba para poder bañarte.
- Jonas (2/5): dreist - Ein mitarbeiter war ein scam, hätte sowohl privat pool als auch aussen pool geben sollen, gab nur einen dreckigen Pool in der LOBBY niemand will dort baden und der Besitzer hat sich geweigert etwas zurück zu zahlen absolut keine Empfehlung lieber jedes andere Riad
- LEBORGNE (7/5): Super séjour - La localisation ainsi que la baignoire dans la chambre était charmante
- mrdavebateman (10/5): - We loved that Riad Shambala gave back the traditional Moroccan-Riad vibes and atmosphere. Also, the breakfast was great, typical Moroccan and Adam, the receptionist helped us with every single matter we had. He was especially kind, but the whole staff was very helpful throughout our stay. Absolutely recommended.
- Hamza (1/5): -
- Marion (8/5): Emplacement au calme de la ville - Très jolie ryad mais quelque défaut d’installation dans la chambre comme la douche qui se bouche et l’accroche qui tombait Personnel adorable et très accueillant
- Michel (9/5): -
- Beth (3/5): Not what we were excepting, especially for the price. - Fine
- nuala (8/5): I can not emphasise how beautiful the staff were, i literally felt like it was my family home… AMAZING!! - It was the most adorable sweet place.. Nothing
- Hayat (8/5): -
- Olga (10/5): -
- Marit (8/5): -
- Annamaria (8/5): - La dipsonibilità del personale eccellente in tutto. La camera matrimoniale, spaziosa Buona la colazione La seconda camera era un pò piccola
- Valeriia (10/5): -
- MONICA (5/5): Carísimo para la habitación que ocupamos - Las partes comunes estaban muy bien Nuestra habitación, sabanas con manchas, cortina que separaba el baño d la habitación era cortina de ducha
- Borja (1/5): No se asemeja las fotos a la realidad - Habíamos reservado una habitación doble superior con cama de matrimonio y nos hemos encontrado una habitación con dos camas gemelas que las tuvieron que juntar . Las fotos no tiene nada que ver con la realidad , habitación muy pequeña , en el baño apenas se coge y muy deteriorado , con enchufes que no funcionan, grifos rotos . En la puerta del Riad gente consumiendo drogas que dan muy mala imagen e inseguridad. Habitación muy deteriorada , baño pequeño que no se coge , enchufe en el baño que no funcionaba , grifos y pileta de lavado rotos. En la habitación apenas había cobertura de wifi
- Dominique (5/5): Pas tres bonne expérience - Pas de petit déjeuner inclu Pas de wifi dans notre chambre au 2e étage Tres bruyant. Emplacement trop loin des sites
- Laure (6/5): Assez déçue - Le personnel est agréable et le riad reste malgré tout très charmant. La propreté est à revoir… Le petit déjeuner du matin était encore présent le soir sur la terrasse, l’odeur de canalisation dans les chambres était assez pesante, la wifi ne fonctionnait pas (même si ça ce n’est vraiment pas très grave), la situation géographique n’est pas non plus des plus idéales.Le transfert pour l’aéroport est vraiment cher (20€ vs. 15 dans un autre riad plus loin pourtant).
- Christian (7/5): - Discreto. Camera piccolina ma staff accogliente e disponibile. Posizione molto buona
- Peter (5/5): - Staff Bathroom to small and in need of maintenance, no tv in the room
- Sadie (10/5): 100% recommend. - The staff are amazingly friendly and helpful. This Riad is well located for tour pick ups and exploring the city. I had a wonderful sleep the bed is very comfortable and it has everything you need. I would recommend staying here and would definitely book again. Thank you for a wonderful stay. There is nothing! The price is good, the facilities are good, the location is good and the customer experience is first class.
- Hennequin (9/5): -
- Denise (7/5): Marrakash - Mi è piaciuta la camera e la colazione La posizione
- Joé (6/5): Très déçue, c’est un attrape touristes avec de belle photos - Chambre spacieuse Dès l’arrivée on nous dit que le TPE ne "marche pas" et on doit s’aventurer faire du change. Le change nous a coûter 50€ de frais supplémentaires. J’ai dû insister pour avoir une "facture" par whatsapp. On a passé 6 nuits et impossible de prendre un bain chaud. L’eau de la douche qui ne s’évacuait pas. Hygiène douteuse lors des petits déjeuner.
- Lisa (10/5): I was made to feel at home. All staff were kind and very welcoming. Bed was so comfortable. Was great to be able to have - Central location to medina and bus station. Nothing
- Inge (6/5): - De riad is wat rustiger gelegen, niet direct in de drukke soeks maar toch op wandelafstand van alles. Het ontbijt was eenvoudig maar lekker. Comfortabele bedden. Het was niet overal even proper, op veel plaatsen lag je stof liggen. Er kwam een rioolgeur uit het putje van de douche in de badkamer. In de gemeenschappelijke ruimtes maakte de riad een slordige indruk: handdoeken over de ballustrade, werkgerief aan de trap, etc... Met kleine dingetjes zou het een betere indruk kunnen wekken: een serviette bij de maaltijden, zout en peper op tafel, wat meer decoratie aan de muur in de kamer,...
- Garcia (10/5): - Amabilidad del personal y cerca de la salida de la Medina y a la vez céntrico Almohadas muy duras
- Nola (10/5): Bon emplacement, très élégant, gentille. - Bon emplacement dans la médina, les personnel sont décontracté, le chambre était tranquille. L’eau chaud n’était pas assez pour le bain.
- Benito (9/5): -
- kevin (10/5): Volvería a repetir - Todo en general estaba muy bien, limpieza, trato con cliente y atención… en general todo muy bien
- Nathalie (8/5): Très bon séjour dans cet établissement - Personnel serviable et aimable. Séjour agréable à 20 mn à pied de la place Jemaa El Fna.
- Jennifer (10/5): I have been staying here for maybe 10 years and will alway come back! - staff rooftop and comfort:) everything was amazing
- Robert (8/5): -
- Marco (10/5): - La nostra camera era piccola ma perfettamente pulita con cambi di biancheria ogni giorno. La presenza della vasca da bagno ha reso più rilassante il soggiorno. Un ringraziamento speciale va allo staff del riad, che ci ha dato una grande mano a gestire il nostro bambino piccolo. Abbiamo avuto pie o accesso alla cucina del riad per potere preparare del cibo per il bambino. Struttura silenziosissima. Le dimensioni della stanza erano un pò piccole per due occupanti più un bambino e la culla fornitaci ha ulteriormente ridotto lo spazio per organizzare i bagagli.
- Jose alejandro (10/5): My stay was amazing, the staff were attentive and friendly, providing excellent service. The location is close to everyt - Everything was very nice, the staff, location, service amazing. The shower needs a curtain because a lot of water was splashing outside of it.
- MARI (8/5): -
- Corinne (7/5): Avis très mitigé - Petit riad avec du charme. Karima est gentille et accueillante. La terrasse est très agréable. Les petits déjeuners sont bons. Décoré avec goût. Les photos du site montrent des grands volumes. Ce qui n est pas le cas. La piscine est toute petite. Les chambres sont plus petites que sur les photos. Obligé de demander de changer des ampoules dans notre salle de bain car tout noir pour se doucher... Ce qui pourrait être géré en amont tout de même ! Nous avons eu une fuite d eau importante venant de la chambre du dessus qu occupaient ma fille et mon gendre. Ils les ont déplacé une nuit dans une autre.... Puis remis dans la première après réparation. Aucun dédommagement ni pour moi qui a eu de l eau sur le lit toute une nuit, ni pour eux qui ont du bouger 2 fois sur un séjour de 6 jours !!!! C est très très peu commercial ! Attention quartier très populaire et rue bruyante jusqu à minuit 1h du matin ou les enfants hurlent et les adultes boivent en parlant fort....
- Jørn (2/5): -
- Isabelle (8/5): Mon 3eme sejour a Marrakech, le premier pour ma niece qui a adore le riad Shambala - Le jeune Adam a ete un hote exceptionnel. La tranquilite du riad, la proximite de la grande ceinture rendant les excursions a l'exterieur de mArrakech plus faciles Le petit dejeuner copieux Le lit super confortable Des voisins de chambre un peu bruyant un peu tard une nuit (sur 4) L'immense baignoire que l'on a pas pu utiliser car la fermeture de la bonde ne fonctionnait pas, dommage!
- Kagenaar (9/5): -
- Sohaib (10/5): Nice and easy stay - Location was great and staff was amazing Breakfast was good. Rooms were small
- Verzhini (10/5): - The location, decoration, rooms and staff were amazing! I especially loved the traditional ambiance, the tea and the food! The woman from the reception was always kind, polite and ready to help. Everything was perfect!
- Shelley (9/5): -
- Mustafa (10/5): - In Marrakesch sollte man unbedingt in einem Riad übernachten. Riad Schambala ist wunderschön gestaltet, mit vielen liebevollen Details in den Zimmern. Das Frühstück war hervorragend und die Lage ebenfalls sehr gut. Das Personal war hervorragend!! Nix
- Paloma (8/5): -
- Luisa (10/5): - Muy cercano a la plaza principal 15 minutos andando. El personal muy atento a todo lo que necesites.
- Laurence (2/5): - The staff were nice Cold no proper heating too small room poor choice of food
- Selina (8/5): - A cozy and nicely decorated riad with comfortable beds and hot water in the shower. The staff were very kind and welcoming, and even gave me breakfast to take away. The riad is a bit far from the city center, so if you want to stay close to everything, this may not be ideal. There was also some noise at times, but overall it was a pleasant stay. The riad is quite far from the city center, so if you want to stay close to Jemaa el-Fna, this is not ideal. There was also a bit of noise at times.
- CAROLINA (9/5): Siamo stati benissimo e consigliamo assolutamente - Posizione ottima, appena fuori dal caos della Medina ma vicina a tutto (15 minuti a piedi per raggiungere il cuore di Marrakech), host gentilissimi e super disponibili. Rihad piccolino con una meravigliosa atmosfera familiare.
- Annette (9/5): - Sauberkeit und tolles Frühstück
- Nassima (10/5): -
- Miladobueno (9/5): RIAD SAMBHALA - EL RIAD ES PRECIOSO , LA CAMA ERA ENORME LOS EMPLEADOS MUY BUENAS PERSONAS Y MUY SERVICIALES .EL DESAYUNO ES MAGNIFICO Y CENAMOS UNA NOCHE AHI Y FUE TODA LA COMIDA DELICIOSA 😋. TUVE QUE PAGAR EN EFECTIVO Y CREO QUE PAGUE DE MAS .
- Tsampika (8/5): -
- Lorena (10/5): Muy agradable - El Riad tiene mucho encanto,el personal es muy amable y atento.El desayuno esta muy bueno.Nos han hecho pasar una estancia muy cómoda
- Ilze (5/5): If I returned to Marrakech this Riad wouldn't be the one I'd choose again - The staff were nice and welcoming. The location is very good if you stay in medina and the new Marrakech can be reached by foot in just 25 minutes. The room was clean. The room me and my friend stayed was very different from pictures on the internet. There was no door to the toilet, just curtains which means there was no isolation and the smell in the room was unpleasant. Although we were offered a room upgrade after 2 nights, the first 2 were quite horrible. They don't accept cards, so the payment for the hotel had to be made on the spot via bank transfer and we were asked to give 20 euros in cash for taxes. Breakfast is just their two pieces of local bread and two eggs.
- Alexandre (10/5): Un lieu plein de charme et une équipe adorable. - Nous souhaitions vivre l’expérience au cœur de la médina de Marrakech. Le logement est bien situé, tout peut se faire à pied. La chambre était confortable, dans une ambiance tamisée. Le personnel était adorable et aux petits soins, ce qui a grandement contribué à rendre notre voyage encore plus agréable. Une belle expérience que nous recommandons vivement.
- Sandra (4/5): Bonito, buen personal pero algo lejos del centro - Bonito, personal agradable y tiene piscina pequeñita Localización algo lejos del centro
- Giorgia (10/5): - La struttura è molto pulita e si trova all’interno della Medina, posizione centralissima (10 min a piedi da Jardin Majorelle e 20 min a piedi da Jemaa El-Fnaa) . Younes e Khadija sono stati super disponibili, accoglienti e premurosi Colazione molto buona. Consiglio vivamente!!!!
- Benedetta (9/5): Fantastico - Servizio e pulizia al top! Ottima colazione e tutto lo staff molto gentile e disponibile per ogni necessità
- Jamal (9/5): - Le cadre, l'accueil, la proximité avec le centre ville et surtout le riad ! Je pense que c'est tous les riads, le WiFi ! Une fois les chambres fermées plus de connexion ! Mais ça reste un détail car je reviendrai sans hésiter
- Hadeel (9/5): - Yunes is an absolute star! The riad on its own is great but he made the experience 10x better! Very considerate, attentive & always willing to help. The lobby/breakfast area is absolutely beautiful & the terrace is also very nice 😊. Nothing
- Kemi (9/5): The staff made the experience amazing! Thank you - After searching for where to stay I. Marrakesh, hotels vs Riads, we ended with a Riad in order to experience the culture. It was a great decision. Although there are some things that could be better (WiFi), the experience was really good. We were well taken care of and both Karima and Yunuus went out of their way to make our stay memorable. It was walking distance to the medina and shops as well as some famous places. Overall, a great place to visit and would recommend if you are looking to enjoy the culture. The WiFi was a bit slow.
- Abidi (7/5): -
- Thomas (8/5): -
- Aqani (1/5): -
- Vind (5/5): - God beliggenhed i en mere autentisk og lokal del af medinaen Personalet fremstod ret forvirrede da vi ankom. Vi blev ikke budt ordentligt velkommen og der var forvirring omkring hvor meget vi skulle betale for opholdet. Værelset var udemærket, men toilettet lugtede virkelig dårligt af kloak. Morgenmaden var skuffende.
- catherine (8/5): Excellent séjour mais choisir sa chambre. - Accueil excellent. Petit déjeuner délicieux. 1 chambre double très jolie. Belle décoration. Patio central ravissant.Des chauffages portatifs quand il a fait froid. Personnel charmant. 1 chambre à 2 lits pour les enfants sans porte pour les toilettes/ salle de bain, juste 1 rideau. Relents de canalisation et donc mauvaise odeur permanente dans cette chambre.
- Alexis (10/5): -
- Matt (9/5): -
- Екатерина1008 (8/5): Радушные хозяева и вкусный завтрак - Внутри риада чисто, уютно и красиво. Очень приветливые хозяева и остальные сотрудники, вкусный марокканский завтрак, особенно понравился кофе с кардамоном и корицей. Удобная кровать и подушки, в номере интересное интерьерное решение - ванна прямо в номере, душ отдельно (там же). Парковка довольно далеко и очень уж она специфическая: грязь и похожа на мусорную свалку. У стены медины тоже торговые ряды и тут же нечистоты. Но это скорее специфика центра города, а не риада.
- VALERIE (8/5): Très bon séjour, un peu froid lors des repas - L’accueil du personnel La situation dans Marrakech Le riad Manque de chauffage
- IRMA (9/5): Riad in cui tornerei senz'altro - La gentilezza dello staff, la pulizia, la cena e le colazioni ottime e varie. La posizione comoda sia per "perdersi" nella Medina che per uscire dalle mura. Il posto giusto per "vivere" Marrakech con le sue luci e le sue ombre Il bagno con la tenda anziché la porta. Purtroppo i giorni del soggiorno non erano molto belli e la temperatura era freddina (dai 6 ai 10 gradi); di conseguenza ho patito un po' di freddo durante la colazione che è sui divanetti a bordo corte
- Caggiano (10/5): - Ho soggiornato in questo hotel e l’esperienza è stata davvero splendida. La struttura è molto bella, curata in ogni dettaglio e accogliente. Le camere sono confortevoli, pulitissime e arredate con gusto. Il personale è stato sempre gentile, disponibile e professionale, facendoci sentire subito a nostro agio. Ottima anche la posizione, comoda e piacevole. Un soggiorno rilassante e di qualità: lo consiglio vivamente!
- Petra (7/5): - The staff was very helpfull and friendly
- Carmen (7/5): - Que solo podías pagar en efectivo determinadas cosas y no tenían cambio.
- Carmen (7/5): -
- roberta (2/5): - Bel Riad .posizione non ottimale personale cortese peccato che la mia suite senior prenotata tre mesi prima non fosse disponibile. Neanche un messaggio per avvisare ci hanno messo in una mini camera con mini bagno Non hanno rispettato la mia prenotazione
- Mcallypso (8/5): - Nous avions la Suite Senior avec baignoire qui est une belle et grande chambre. Petit déjeuner au top, emplacement proche du cœur de Marrakech. Équipe très serviable et dispo. Humidité dans la chambre, l'eau chaude/froide se règle difficilement et en fonction du moment de la journee il y a plus ou moins de pression.
- Guest (10/5): -
- Leanne (9/5): - The Riad was lovely just what we wanted to get a taste of life in Marrakech. The rooms are traditional with large comfortable beds. A lovely breakfast is served every morning enough to set you up before you head out to explore the city. The best part of our stay at Riad Shambala hands down was the amazing staff Selma and the team made us feel like family such a lovely group of people so kind and friendly.
- Cristina (10/5): Cozy and intimate riad with super friendly hosts - The riad was lovely andjust how we expected it and the service by the hosts was excellent, they helped us out so much during our stay in Marrakech.
- Lucie (10/5): Superbe séjour - Nous n’avons jamais été aussi bien accueillies qu’au riad Shambala, merci à Youssef et Salma pour leur gentillesse et pour avoir été aux petits soins ! L’emplacement est parfait et le riad était magnifique ! On a adoré notre séjour Tout était parfait
- Nora (10/5): Top - Top
- Claudia (9/5): -
- Costantino (10/5): the riad is a peaceful oasis, beautifully decorated and impeccably maintained with special staff! - A truly unforgettable stay. The riad is a peaceful oasis, beautifully decorated and impeccably maintained. The rooms are spotless, comfortable, and full of charm. What really makes this place special is the staff: incredibly kind, attentive, and always willing to help with anything you need. The breakfast by the pool was plentiful, fresh, and delicious — the perfect way to start the day. I would absolutely come back and highly recommend this riad to anyone looking for an authentic and relaxing Moroccan escape.
- camillapatrito (4/5): Ok ma.. - Posizione e gentili Non ci sono le porte del bagno, neanche della doccia. Abbiamo trovato un pelo nel cibo, non c’è scelta della colazione ma pochissime cose selezionate da loro, molto lenti nel servizio e non si può fare colazione presto. Hanno annullato il pagamento per farci pagare in contanti senza mai darci la ricevuta nonostante sia stata chiesta più volte.
- Shandiz (10/5): Very nice Beautiful stay especially because of the staff! - Junes, Javad and Salma, the whole staff were welcoming us with a lovely marrocan tea and the Beautiful marrocan hospitality! Throughout our whole stay all of them made Everything to help us, give us recommemdations and make us have a great time! We enjoyed the marrocan tea and coffe and the rooftop. Without those 4 wonderful people the stay would not be as Special as is was. Thank you so much for making marocco unforgetable for us. The water costs 3 x more in the Hotel than at the kiosk nextdoor.
- jaume (10/5): -
- Ilenia (8/5): -
- Efi (7/5): Pleasant stay - First of all the staff is amazing, very helful, friendly and welcoming people. They welcomed us with it and spent some time with us to suggest what to see in town and what activities to do. The breakfast was super and diverse and they even offered a breakfast to-go the day we needed to leave early for our trip. The room was clean and close to what is advertised. The Rhiad is beautiful and in a very convenient location for pick up and to explore the old town. Given that you have an idea what it means staying in a Rhiad, it is a very good choice to stay here. It was not 100% percent what was adverised through photos and according to the description provided. For example do not expect a private pool by any means as it is written in the description. We also expected our room to be a little bit bigger tbh, but probably we were unlucky. Last but not least, they did not change our sheets or cleaned during our stay, which is actually and the only thing that I would expect and consider as a disadvantage.
- Candy (8/5): - The breakfast was good but a typical Moroccan breakfast. The location was good, easy to get out of the medina but great for walking to the souks. The room was spacious for a couple. The twin room is very small.
- Isis (5/5): Un beau potentiel gaché ! C’est dommage. Pour le prix vous pouvez facilement trouver mieux. - • Localisation silencieuse mais proche des animations de la Médina • le Riad est beau (mais mal entretenu) • 2 petits roof top (avec seulement 2 transats) pour prendre le soleil • Clim &chauffage fonctionnels • Aucun effort n’est fait par le propriétaire pour entretenir le lieux, et c’est dommage car c’est un beau Riad : les conduits d’évacuation sont bouchés, donc l’eau ne s’écoulait ni des éviers, ni de la baignoire, ni de la douche … la chambre sentait très fort l’égout pendant tout le séjour ! Pour le prix c’est scandaleux • Pas de wifi dans les chambres • Chambres obscures et les ampoules n’éclairent pas grand chose • Petit déjeuner minimal • Les produits d’accueil (gel douche &shampoing) sont de piètre qualité et en quantité ridicule, ça fait vraiment radin &cheap. Un seul peignoir pour une chambre de deux (…) • Riad au fond d’une ruelle un peu glauque avec des types bizarres et visiblement drogués/ivres qui traînent parfois devant : pas super rassurant • Impossible de payer par carte bancaire (!). Cash ou virement fastidieux.
- Mitja_Cunja (10/5): -
- Aniceta (2/5): Riad in a quiet location but plumbing system needs to be fixed - The area is quiet if you want to be away from the main square and the staffs are fantastic. The breakfast is decent. Unfortunately I could smell sewage in my room and the riad was fully booked so I could not change room. The staff was helpful and tried to mask the smell with some essential oil. They told me the riad is old so the issue comes from the old plumbing. I had to open both windows in the bathroom and next to my bed as well. I closed the bathroom window before I went to bed because it was a bit noisy. Around 4am, the sewage smell got worst and i had to reopen the bathroom window. On the top of that the previous people staying at my room made a mess and possibly puked on one of the beds. The staff told me they have cleaned the place twice but the smell lingered a bit in the room.
- christel (10/5): Allez y ! - La gentillesse de l'accueil ! Merci a Youness et sa collaboratrice de cet accueil chaleureux. La propreté au top, très typique avec le bassin et ciel'ouvert, très bon rapport qualité prix. L'emplacement a 20 min a pied de la place Jeema el Fna par la médina, très bien pour visiter. Ras
- Annick (4/5): Telleurgesteld - Het was over het algemeen prima; niet het meest luxe, maar daar betaal je voor. Onze badkamervloer werd (zonder overleg) open gebroken terwijl we even een rondje waren lopen. Onze koffers lagen open, alles zat onder het stof. Ook nadat we zeiden dat we dat niet wilden, gingen ze een paar uur later gewoon verder. Het rook ook muf, alsof er een soort lekkage was.
- LUCIO (7/5): -
Photos
