Hakone Fuga - Adult Only

Location: Sengokuhara 1246-773, Hakone, jp

Star Rating: 4 Stars

Property Type: Ryokans

About this Property

Important Information

Policies

Check-in: 03:00 PM - 06:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Luggage storage
• Hot tub/Jacuzzi
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Adult only
• Public Bath
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• CCTV outside property
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Thermometers for guests provided by property
• Television in common areas
• Free wired internet
• Golfing on site
• Self parking (surcharge)
• Offsite parking discounted rates available
• Spa tub (surcharge)
• Internet access
• Housekeeping on request
• Wine release events

Rooms Available

• Luxury Twin Room, Private Open-Air Bath and Sauna - Non-Smoking (Main Building, Adults Only)

  2 Large Twin Beds and 1 Twin Futon

  352-sq-foot room with garden views

  
  

  Relax - Outdoor private hot tub

  Internet - Free WiFi

  Entertainment - Flat-screen TV

  Food & Drink - Refrigerator and electric kettle

  Sleep - Bed sheets

  Bathroom - Detached private bathroom, shower, slippers, and free toiletries

  Practical - Safe

  Comfort - Air conditioning, daily housekeeping, and heating

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Heating
  • Slippers
  • Electric kettle
  • Bidet
  • Daily housekeeping
  • Free WiFi
  • Private bathroom (not in room)
  • Private spa tub
  • Bedsheets provided
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available
  • Private spa tub (outdoor)

• [13yrs Or Above Only] Japanese Western Style Room With Open-Air Bath, Non Smoking

  2 Large Twin Beds and 2 Twin Futons

  495-sq-foot room with garden views

  
  

  Relax - Outdoor private spa tub

  Internet - Free WiFi

  Entertainment - Flat-screen TV

  Food & Drink - Refrigerator and electric kettle

  Sleep - Bed sheets

  Bathroom - Private bathroom, deep soaking bathtub and separate shower

  Practical - Safe

  Comfort - Air conditioning, daily housekeeping, and heating

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Private bathroom
  • Heating
  • Slippers
  • Electric kettle
  • Bidet
  • Daily housekeeping
  • Separate bathtub and shower
  • Free WiFi
  • Partially open bathroom
  • Deep soaking bathtub
  • Private spa tub
  • Bedsheets provided
  • Toilet with electronic bidet
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available
  • Private spa tub (outdoor)

• [Annex] Luxe Room w/Semi-Open-Air Bath/Adults Only, Non Smoking

  2 Large Twin Beds and 2 Twin Futons

  398-sq-foot room, located in an annex building, garden views

  
  

  Relax - Outdoor private hot tub

  Internet - Free WiFi

  Entertainment - Flat-screen TV

  Food & Drink - Refrigerator and electric kettle

  Sleep - Bed sheets

  Bathroom - Partially open bathroom, spring water bathtub, and separate shower with a rainfall showerhead

  Practical - Safe

  Comfort - Air conditioning, daily housekeeping, and heating

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Heating
  • Slippers
  • Electric kettle
  • Bidet
  • Daily housekeeping
  • Separate bathtub and shower
  • Free WiFi
  • Partially open bathroom
  • Rainfall showerhead
  • Private spa tub
  • Spring water bathtub
  • Bedsheets provided
  • Toilet with electronic bidet
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available
  • Private spa tub (outdoor)

• Luxury Quadruple Room, Private Open-Air Bath and Sauna - Non-Smoking (Main Building, Adults Only)

  2 Large Twin Beds and 2 Twin Futons

  495-sq-foot room with garden views

  
  

  Relax - Outdoor private hot tub

  Internet - Free WiFi

  Entertainment - Flat-screen TV

  Food & Drink - Refrigerator and electric kettle

  Sleep - Bed sheets

  Bathroom - Detached private bathroom, shower, slippers, and free toiletries

  Practical - Safe

  Comfort - Air conditioning, daily housekeeping, and heating

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Heating
  • Slippers
  • Electric kettle
  • Bidet
  • Daily housekeeping
  • Free WiFi
  • Private bathroom (not in room)
  • Private spa tub
  • Bedsheets provided
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available
  • Private spa tub (outdoor)

• [Main Building] Twin Room / Adult Only, Non Smoking

  2 Large Twin Beds

  194-sq-foot room with garden views

  
  

  Relax - Outdoor private hot tub

  Internet - Free WiFi

  Entertainment - Flat-screen TV

  Food & Drink - Refrigerator and electric kettle

  Sleep - Bed sheets

  Bathroom - Private bathroom, deep soaking bathtub

  Practical - Safe

  Comfort - Air conditioning, daily housekeeping, and heating

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Private bathroom
  • Heating
  • Slippers
  • Electric kettle
  • Bidet
  • Daily housekeeping
  • Free WiFi
  • Deep soaking bathtub
  • Private spa tub
  • Bedsheets provided
  • Toilet with electronic bidet
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available
  • Private spa tub (outdoor)

• [13yrs Or Above Only] Western Style Twin Room With Open-Air Bath, Non Somoking

  2 Large Twin Beds and 1 Twin Futon

  355-sq-foot room with garden views

  
  

  Relax - Outdoor private spa tub

  Internet - Free WiFi

  Entertainment - Flat-screen TV

  Food & Drink - Refrigerator and electric kettle

  Sleep - Bed sheets

  Bathroom - Private bathroom, deep soaking bathtub and separate shower

  Practical - Safe

  Comfort - Air conditioning, daily housekeeping, and heating

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Private bathroom
  • Heating
  • Slippers
  • Electric kettle
  • Bidet
  • Daily housekeeping
  • Separate bathtub and shower
  • Free WiFi
  • Partially open bathroom
  • Deep soaking bathtub
  • Private spa tub
  • Bedsheets provided
  • Toilet with electronic bidet
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available
  • Private spa tub (outdoor)

• Twin Room with Bath

  This twin room's standout features are the hot tub and private open-air bath. The spacious twin room provides air conditioning, a wardrobe, a terrace with garden views as well as a private bathroom featuring a bath. The unit offers 2 beds and 1 futon.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Terrace
  • Linen
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Yukata
  • Socket near the bed
  • Feather pillow
  • Smoke alarm
  • Key access

• Superior Twin Room

  The hot tub and private open-air bath are the special features of this twin room. The spacious twin room offers air conditioning, a wardrobe, a terrace with garden views as well as a private bathroom boasting a bath. The unit has 2 beds and 2 futons.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Terrace
  • Linen
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Yukata
  • Socket near the bed
  • Feather pillow
  • Smoke alarm
  • Key access

• Standard Twin Room - Non-Smoking

  This twin room has an electric kettle and bath tub.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Yukata
  • Socket near the bed
  • Feather pillow
  • Smoke alarm
  • Key access

• King Room with Semi Open-Air Bath - Non-Smoking - Annex

  Guests will have a special experience as this double room provides a hot tub and a private open-air bath. The double room offers air conditioning, a private entrance, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Private entrance
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Additional bathroom
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Yukata
  • Socket near the bed
  • Feather pillow
  • Smoke alarm
  • Key access

• Twin Room with Semi Open-Air Bath - Non-Smoking - Annex

  This twin room features a hot tub and a private open-air bath. The twin room offers air conditioning, a private entrance, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Private entrance
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Additional bathroom
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Yukata
  • Socket near the bed
  • Feather pillow
  • Smoke alarm
  • Key access

• Japanese Western Twin Room with Semi Open-Air Bath - Non-Smoking - Annex

  This quadruple room's standout features are the hot tub and private open-air bath. The quadruple room offers air conditioning, a private entrance, a balcony with garden views as well as a private bathroom boasting a bath. The unit has 2 beds and 2 futons.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Private entrance
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Additional bathroom
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Yukata
  • Socket near the bed
  • Feather pillow
  • Smoke alarm
  • Key access

• Twin Room With Open-Air Bath - Non-Smoking

  This twin room features a electric kettle and bathrobe. An extra bed will be prepared for a 3rd guest, only when the booking is made for 3 people. Please indicate the correct number of guests at time of booking.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Additional bathroom
  • Terrace
  • Linen
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Yukata
  • Socket near the bed
  • Feather pillow
  • Smoke alarm
  • Key access

• Twin Room With Tatami Area And Open-Air Bath - Non-Smoking

  This twin room has a electric kettle and bathrobe. An extra Futon will be prepared for a 3rd and 4th guest, only when the booking is made for 3 or more people. Please indicate the correct number of guests at time of booking.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Additional bathroom
  • Terrace
  • Linen
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Yukata
  • Socket near the bed
  • Feather pillow
  • Smoke alarm
  • Key access

Guest Reviews

• Katharina (10/5): -
• Graham (10/5): Excellent and relaxing - It was near the bus stop room was big comfortable bed and amazing hot tub
• Petr (10/5): -
• Deividas (10/5): -
• 岡野 (8/5): -
• Giulio (10/5): - Really good hotel, with a great sauna and faclities. Dinner in a traditional clothing was a great experience. Highly recommended
• Ellen (9/5): An adventure up into the mountains with excellent food and clean and quiet accommodations. - We were treated very well as we were celebrating our 50th wedding anniversary. I thought the food was very good throughout the trip, but the meals at your accommodation turned out to be the best! Very memorable. How do you make the chicken, pork, beef, fish, vegetables, and fruits, SO tender?? The room was quiet and clean. We enjoyed the provided clothes to wear to meals. I would recommend this accommodation as long as people understood that the location is well up into the mountains. The bus ride was much less stressful than expected, considering the rain and mountain roads. The provided large umbrellas were very convenient for our excursions. The grounds were very nice. The local busses were reliable for day trips. The check-in was a bit more confusing than expected, but it was okay. We were lucky that it was not raining when we had to walk the ten minutes, or so, from the bus. It is too bad that we could not have made arrangements to be picked up. We took a taxi back downtown and that worked out.
• Leith (8/5): Beautiful ryokan with well-kept rooms and onsens in a quiet pocket of Hakone - Very well-kept ryokan with a certified private onsen (that uses actual onsen water with an element breakdown for authenticity). A nice combination of modern rooms with traditional finishes and peaceful views of the countryside. Staff were very helpful and polite. The provided dinner was of ample size but somewhat bland. Location is a little remote and will take a bit of a walk to the nearest bus stop and other attractions, so come with light luggage if possible.
• Marina (10/5): Highly recommended for those who want to rest and relax - Despite being located far from the main attractions in Hakone, I truly loved this experience. The staff, the service, the food, and the comfortable bed were highlights of my trip. I booked a room with a private onsen, and it was a remarkable experience. I highly recommend this place for those who want to rest and relax away from the crowded areas. It’s far from the main attractions.
• Lola (10/5): -
• Patricia (9/5): The staff was so friendly, the food delicious, and it was a great place to stay in Hakone - Very calming. The music in the lounge was very soothing.
• TAKUMI (10/5): - 黒色のスーツを着た受付の方の接客がとても良かったです。
• TADAYOSHI (6/5): - 朝食は良かった スタッフの対応は大変良い テレビが地デジしか対応していなかった
• Rie (10/5): 避暑 - 静かな宿 特になし
• Andrew (10/5): -
• IGARASHI (10/5): 最高の2年記念日になりました！ - 7種類の料理どれも美味しくて朝ごはんも 美味しかった！湯豆腐がポイント！
• Sachi (7/5): - 食事が良かったです 大浴場が狭かったので、ゆっくりできなかった。
• Mikage (8/5): -
• TAKAOMI (10/5): とてもリフレッシュできました。ありがとうございました。 - スタッフの皆さんがとても感じが良く、気持ちの良い滞在になりました。 特にチェックインを担当してくれた女性スタッフさんの丁寧ですが親しみやすい点が印象的でした。 料理も美味しく、量も丁度よく満足でした。 本館にも自販機が欲しかったのと、部屋の照明のスイッチがわかりにくかったのがちょっと気になりました。
• Masaaki (8/5): なかなか良かった - 施設が清潔で従業員の対応が良かった 料理がなかなか良かった お風呂が湯で満ち満ちて溢れているくらいが良かった 2ローテ目の食事時間がやや遅かった
• Reina (10/5): -
• Junko (10/5): 最高の贅沢 - スタッフ皆さん笑顔で親切 バス停から少しわかりづらかった
• Masato (8/5): -
• Jolijn (9/5): Geweldige plek! - Geweldig verblijf gehad! Het eten was heerlijk. Heel luxe en we voelde ons echt verwend. De onsen waren ook heel fijn en het prive bad huren is zeker een aanrader Best wel afgelegen dus heel moeilijk met OV te bereiken.
• Satomi (10/5): -
• sudo (10/5): -
• ALAIN (10/5): Un établissement très classe. - Les équipements haut de gamme, l'onsen top. Le petit déjeuner était succulent. L'accueil un peu anonyme
• Kohashiguchi (7/5): お値段相応のカジュアル旅館 - 値段の割には部屋が広かった。すすき草原が近くてよかった。 大浴場が午前と午後で男女交代制だったが、午後の男風呂が露天風呂もなく狭くてがっかりした。朝食も質素な感じ。
• Chuong (10/5): -
• Takefumi (8/5): -
• Ana (5/5): The staff speaks no English making difficult the communication. The food looked very Asian however we could not try it b -
• Hiroyuki (6/5): -
• shota (9/5): 素晴らしい体験でした。 - スタッフの対応が素晴らしかったです。 ジャグジーのシャワーが、ジャグジー側の蛇口に水圧を引っ張られているのか、かなり水圧が低くて残念でした。
• 原 (8/5): - 朝食は素晴らしい 入浴時間がフリ−だと良かった
• hirotaka (6/5): -
• Constantinos (9/5): Superb -
• Mari (10/5): Exceptional - The room was bigger than what it looked in the picture; a nice surprise. The breakfast and the hot spring were great! I liked the flexible hours for using the public onsen. They were split into 2 areas; depending on your time plan, you could soak in the water early in the morning, in the afternoon, or late at night. I managed to get the right time when there was no-one in the open-air onsen one evening. The darkness, just with the softly illuminated bushes and trees around, the smell of flowers and the light drizzle...they made the experience very magical. Written information about the breakfast could have been provided on all days, not just on some. I do understand and speak some Japanese, but I am also hearing-impaired. It was very difficult to catch what the waitresses were explaining through the mask. Translating a menu into English should not really be that difficult. I gladly did it myself - when it was provided!
• Budy (5/5): Passable -
• Mark (8/5): Very good -
• Tam (8/5): Very good -
• Cammil (3/5): Poor -
• Egor (9/5): Superb - Convenient location, all the necessary amenities (e.g. toothpaste, tea, shampoo) are available. Huge bath. Nothing to complain about, really.
• Scott (10/5): Excellent stay - Set menu at dinner and breakfast was good. Access to onsens was great Checkin via tablet was slightly odd but not a big deal
• David (10/5): Lovely hotel with fantastic food and spacious onsens. Do yourself a favour! - The food was incredible. We had half board, so breakfast and dinner and both were delicious and generous. The onsens were great too. Nothing at all. We loved it.
• Diego (5/5): Nice hotel to disconnect, nothing else around - Nice hotel to rest, and confy beds, decent japanese onsen, if you are looking for a good rest and disconnect from the world, this is the best option There is nothing around, you must rely in a bus, there was impossible to get a taxi, no restaurants around, only one shop 10 mins walking.
• Yee (6/5): cleanliness - quiet cleanliness wasn't up to par
• Biljana (9/5): Nice, comfortable and quiet - Love the 'Adults only', no screaming and running kids around. Big room, great spa facility. No lift so you'll have to carry your bags. It's secluded so you'll need a car
• Anna (10/5): Lovely luxurious hotel - We absolutely loved our stay here. Nothing was too much trouble for the staff. Everything was so comfortable and we felt very well taken care of. Location wise it was perhaps a bit more out the way than some places but we loved it being more remote and it was very easy and cheap to get to via bus and we did the whole Hakone loop no problem without a car. We got a taxi from Gotemba Shopping place for about £20. The food was really special and we loved the outdoor private jacuzzi. We got engaged just before we arrived here and it was the perfect special place to celebrate!
• Paranieth (9/5): Superb -
• Sharonbak (8/5): Very good -
• Ella (10/5): Ella - Food was exceptionally good, we had breakfast and dinner for 2 nights and both were plentiful and delicious. Would warmly recommend to book with food included. More remote location, prepare for appr. 1h bus ride through the mountains from Odawara station.
• Hague (10/5): Exceptional - The food was amazing. Beds were super comfy. They even let you choose your own Yukata for the night. Be aware, tattoos are strictly not allowed in the onsen. They do give you patches to cover them for an added price but they often show through.
• Nikolay (10/5): Exceptional - Great quiet place with an onsen, spacious rooms, great service.
• Irmantas (7/5): Disappointing - The room was clean and spacious. Private Jakuzzi was extremely nice, nite that it is due to reservation and additional payment, first part of kaiseki dinner (due to additional payment) was nice but then it went a bit of downhill. The bigger onsen is nice (onsens are being rotated between male and female each morning). The hotel is extremely hard to reach in the later evening. As we arrived late we were too late to book breakfast and hotel staff could not do anything about it, no help even if we agreed with some very simple breakfast like cooked egg. The facilities in the room are working just fine but really old. Smaller onsen is poor. Hot stone spa is not a spa, it's just any overheated hamam. Dinner that was kinda costly was poor other than initial few dishes (bento was amazing and as always fish is great in Japan, but Waugh was non edible, extremely chewy, final dish was pasta and rice just to fill us up with something I guess. Personnel speaks close just a very few words in English. There is only one shop and very few places to eat in proximity. Disappointed in general thus we moved to other hotel in Hakone.
• Veronica (8/5): Very good - The breakfast is very good by mixing western style to Japanese food. Onsen is clean and quiet as kids are not welcome The location is a bit hard to locate and the parking space is not easy to park after dark
• Sin (8/5): Very good -
• Brunet (10/5): Exceptional -
• Brandon (10/5): Amazing stay, well worth traveling into the mountains from Hakone Station - Incredible room!!!
• Johnson (10/5): Exceptional - Staff were very accomodating and spoke to me in English when I indicated I was unable to speak Japanese well Food was excellent and room was spacious. Drinks were a little expensive but understandable.
• Johnny (10/5): Exceptional -
• James (10/5): Exceptional -
• Solène (10/5): Exceptional - The rooms with the private onsen are outstanding, the staff was lovely and the diner was incredible.
• Zheye (10/5): Exceptional - The staff were very helpful and communicated with us in English. The room was very large, with an entry way, a large room, shower, and patio with private soaking bath. Since we had the private bath, instead of using the public one, we used the private one on our patio. It had a nice view out to nature. The shower itself was very large and also had a direct door to the patio and bath. We had the breakfast there and it was very filling and delicious.
• Andrei (10/5): Exceptional -
• Roe (9/5): Superb -
• Ryan (9/5): Short relaxing stay - When I arrived, the staff gave me a complementary sparkling wine.I really enjoyed speaking with Eru. I think she was very helpful and courteous. The driver who gave me a complementary ride to the bus stop was also great. Location is a walk from the bus stop.
• Lei (9/5): An exceptional experience. - The meals I had in the hotel were excellent. They were not only food but also presentation of the Japanese culture. The staff was very professional and friendly. The hot spring air bath on the balcony of the unit made the stay exceptional. Nothing much to complain about.
• Mike (7/5): Good -
• Pereira (10/5): mesmerising, amazing workmen’s with outside bath that was so incredible we used it every chance we got! Dinner was also - Quality all round. facilities, service, food! Location was a bit far
• Josephine (9/5): Superb - A little way out of Hakone, but in lovely spot. Nice comfortable bed, pillows a little hard.Staff were very friendly and helpful. Food was vey good. Onsen on site for guests to use.
• Davide (10/5): Exceptional -
• Evan (10/5): Exceptional -
• Jeremy (9/5): Very peaceful and clean ryokan with excellent food - The attention to detail from the moment we checked in. The room was huge with a beautiful view and an outdoor hot tub. The food was amazing. There was a loud screeching noise in the dining room. You can get there with a bus, but I would recommend using a car as its a long walk from the bus stop (especially if its raining)
• Joshua (9/5): Wonderful, would recommend to friends and family - The staff was wonderful, very kind and helpful. The food was delicious and of much higher quality than we expected. The amenities offered on site were very nice and enjoyable.
• 琦 (9/5): Superb -
• Benjamin (10/5): Amazing! - The Japanese are fond of very stiff beds and futons. If you are a fan of the soft pillow top mattresses found in the west, this will likely be the most comfortable bed you find in the country. The temperature of the outdoor Onsen tubs are not adjustable, so bringing cold water from the tap, in the shower bucket may be recommended, if the heat is too intense.
• Danny (10/5): Would definitely recommend!!!! - The staff went above and beyond my expectations. To start, I had a lot of questions and concerns prior to the stay, even up to the day before! All of my questions were answered as swiftly as possible (given the time difference). When even I was in Japan, they replied within the next few hours! I should also note that I used both English and machine translated Japanese to make things a bit easier. The rooms were fantastic! I had 3 rooms booked, one with an outside bath (not onsen), one with an onsen, and a regular room. The regular room looked like a regular western hotel room (NOT a japanese business hotel room so you actually have space to move around!). The room with the onsen is in a separate building across the street. The onsen can fit 2 people comfortable and has a nice view of a private garden. The room is also quite spacious with a living room area. The room with the outdoor bath is the biggest of the 3 we booked. The bath was large enough for a single person to stretch out and take a nap. I was the only to use the bath so I can't say how many people can fit comfortably. In terms of the other facilities, there's two public onsens (public in the sense that any guest can use it). There's a large and "small" bath, separated by men and women and rotated throughout the day. While knowing the kanji for men and women would generally be useful, the colored banners reflect which one is which and the large onsen is labeled. The "small" onsen isn't really small. It can comfortable fit a good amount of people. It's small in the sense that the larger one has 2 onsens, one of the same size and one that's smaller but also outside. I personally like the outside onsen. The restaurant is spacious and wasn't overcrowded (I'm guessing there's multiple dinner times). The dinner and breakfast menus were absolutely delicious! Lastly, the staff are super accommodating!
• Mohammed (1/5): Bad -
• Marco (7/5): Good - The facility was stunning. We had the king-size room with our private little onsen outside. Mountain wiew, we couldn't ask for more. If you have tattoos, you are not allowed into the shared bath. Room deserves a 10. I personally give a mediocre vote to the service. For some reason, we were really late for the checkout. I emailed the hotel twice throughout the day, but there was never an answer. The man who checked us in was really nice. However, he didn't tell us we had to reserve breakfast for the day after. So we missed it. When we checked out, the man was kinda rude. Good experience, but for the price and Japanese standards, I expected better.
• Chiu (10/5): Exceptional - food is superb bath is a bit too small, staff seems mortified when I spoke English
• Isabella (8/5): Book the Dinner! Absolut recommendation. Great stay, even better dinner. Nice onsen. - Very nice hotel, you get a welcome drink when you check in, the dinner is very much a recommendation from our site. Delicious and a nice event. If you stay there, book the dinner! The onsen is small but hot and clean. The rooms are clean and beautiful. Not the largest, but large enough. The staff is helpful and friendly. We would stay there again. We stayed in more expensive hotels in that area which where much worse in terms of service and quality of... everything. Nothing to complain.
• Duy (10/5): Exceptional -
• Ioanna (8/5): Very good -
• Cynthia (9/5): Superb -
• Cw (9/5): Superb - The dinner is fantastic. The hot spring bathhouse is good. The public facilities are refined and elegance. The bathroom in the room is a little bit out dating but you can take the shower in the hot spring bathhouse.
• Cecilia (10/5): beautiful! - The property was stellar, looked very aesthetically pleasing. Helped wrap up our Japan vacation. I liked how nice the staff was. n/a
• Tamura (10/5): Exceptional -
• Kei (9/5): 👍 - quiet location and good value, breakfast and dinner were good no towels in the onsen bath facility and one of the onsen bath changing area was too small with one sink and one chair
• Noriko (9/5): Peaceful onsen experience - The location is remote to 30mins drive from Hakone. It was a really peaceful place, no kids were staying as it is adult only. Mostly couples staying, we selected to have breakfast and dinner during our stay as there isn't a lot of options available in the area.Food was really good. The onsen baths that are available for guests staying at there aren't a variety of bath options. We had our own in our room on the balcony.
• Rhuszel (10/5): Exceptional -
• C (10/5): Absolutely LOVED this place! - Could not have loved this place more, it was the highlight of our whole trip. Amazing comfy bed with a lovely view. In the morining I had a relaxing soak in the lovely private bath on my balcony, which was surrounded by trees and birds singing, as the sun came up - absolutley perfect. Lovely traditional breakfast! The staff were really friendly and went out of their way to be helpful. Several of them spoke very good English. We paid to have a kaiseki dinner at the hotel and this was a wonderful experience - amazing food and we had such a lovely evening. Wish we could have stayed at this place for a week! We were a bit worried before we went that it is a little out of the way so a bit of effort was required to get there via public transport from Tokyo - 2 trains and a local bus - but it was very easy to do the journey using google maps and the journey was part of the fun! And it was ABSOLUTELY worth the effort to get there, this place was just wonderful.
• Doubleknot (10/5): Exceptional - The dinner was phenomenal, the private hot spring in my room was super convenient, and the view of the mountain forest from my room was relaxing. Checkout at 10 was a bit annoying. If it could've been 11 instead then it would've been perfect.
• Paulette (10/5): Will come back! - The location is perfect and quiet.
• Laura (9/5): Superb -
• Kumiko (10/5): Exceptional - Big room, nice rotenbro, staff is amazing. Food was so good. Staff and food
• Abdirahman (7/5): Good -
• Lilit (10/5): Exceptional -
• Yoshihito (6/5): Pleasant -
• Anonymous (10/5): Peaceful, calming and faultless. I haven’t had such a relaxing time in many years. How can I explain Fuga? Rejuvenating. - Quite simply from the very second we entered the property we were excellently attended to.The staff were flexible to explain everything in English and friendly. Room was quiet and comfortable in every way; mattress, mini-sofa, amenities and bathroom. Menu was adapted to our allergies in a very creative and delicious way. Usually allergies to seafood are solved in Japan with “here’s some tofu and vegetables”. Not so with Fuga chefs. Every dish was exquisite and the staff amiable. I recently dined at Mandarin Oriental in Tokyo and their Michelin chefs failed creatively when providing alternative dishes compared to Fuga chefs. Outstanding. Impeccably clean room and public areas; fantastic food and the whole ambience was to leave the guests to enjoy it. In truth, nothing to improve about the property or service. Maybe some updated access options on the website. You can catch a Romance Car from Shinjuku to Hakone-Yumoto then a bus which would be easier than going to Odawara then taking a bus. Small point but overseas tourists prefer convenience and luxury.
• Olena (8/5): Awesome relaxing retreat - Lots of space and tasteful design! It was one of the largest rooms I’ve probably stayed in Japan. Comfortable beds, great amenities, chilled water in the fridge and a coffee maker! The highlight was the hinoki (?) bathtub overlooking the garden spacious entrance enough to stretch out legs and relax in hot water. Wish it was hot spring water, too but hot springs are only in the common area. Dinner was awesome with a great variety of small dishes still quite filling. For this who wish a chilled beer after onsen there’s a vending machine in the hallway. One day wasn’t enough, would love to come again. The shower room door wasn’t closing properly and the AC was quite loud at night. Wish the hotel also had a western option for breakfast. Rice for dinner and than rice for breakfast was a bit too much. The quality of food was amazing though.

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